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      "label": "儲值開立發票可以使用手機條碼載具嗎？",
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      "label": "私訊與群組顯示正在登錄伺服器而無法進入該怎麼處理？",
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      "brief_summary": "超過二十萬請聯繫客服",
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      "id": "kb_0245e054613d5f13834600c750daa779",
      "label": "我儲值1萬元，可以再次領取加碼活動獎勵嗎？",
      "file_type": "document",
      "source_file": "article_0023_0245e054613d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951763/1",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0245e054-613d-5f13-8346-00c750daa779",
      "source_id": "3731951763",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "星浪啟航木質感應燈",
      "brief_summary": "單一帳號限領一次獎勵",
      "labels": [
        "活動獎勵",
        "重複領取"
      ],
      "body_chars": 439
    },
    {
      "id": "kb_0257bd65f5f35daca51706f962572d50",
      "label": "請問小主播的紅包雨機制是什麼？",
      "file_type": "document",
      "source_file": "article_0024_0257bd65f5f3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552670",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0257bd65-f5f3-5dac-a517-06f962572d50",
      "source_id": "3677552670",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "提供詳細資訊轉人工客",
      "labels": [
        "活動機制",
        "功能查詢",
        "客服轉介"
      ],
      "body_chars": 336
    },
    {
      "id": "kb_0279fb8be2c658cfaa39ae2705f15529",
      "label": "平台活動規則是否不夠明確？是否能設定帳號上限？",
      "file_type": "document",
      "source_file": "article_0025_0279fb8be2c6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405235",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0279fb8b-e2c6-58cf-aa39-ae2705f15529",
      "source_id": "3736405235",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "帳號上限與規則",
      "brief_summary": "活動規則與帳號上限建",
      "labels": [
        "活動規則",
        "客服諮詢",
        "使用說明"
      ],
      "body_chars": 214
    },
    {
      "id": "kb_0298b54714955a98bae00bcc9c464c54",
      "label": "客製禮「M Power」為哪位主播所有？",
      "file_type": "document",
      "source_file": "article_0026_0298b5471495.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847585/M+Power",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0298b547-1495-5a98-bae0-0bcc9c464c54",
      "source_id": "3677847585",
      "version": 17.0,
      "question_type": "禮物",
      "sub_type": "M Power",
      "brief_summary": "聯繫經紀客服查詢",
      "labels": [
        "主播收益",
        "飄頻顯示",
        "問題處理",
        "活動資格",
        "收益顯示",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
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      "body_chars": 667
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      "id": "kb_02bd7461b7e558dfa35a3b14de5174dd",
      "label": "如何申請浪花補發或查詢浪花計算問題？",
      "file_type": "document",
      "source_file": "article_0027_02bd7461b7e5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732346092",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "02bd7461-b7e5-58df-a35a-3b14de5174dd",
      "source_id": "3732346092",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "帳號帳務查詢",
      "brief_summary": "浪花消費明細查詢",
      "labels": [
        "儲值入帳",
        "獎勵發放",
        "款項查詢"
      ],
      "body_chars": 203
    },
    {
      "id": "kb_02d61c4515785c0b8260fb3e9a6c8b10",
      "label": "浪CHAT是什麼功能？",
      "file_type": "document",
      "source_file": "article_0028_02d61c451578.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125742/CHAT",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "02d61c45-1578-5c0b-8260-fb3e9a6c8b10",
      "source_id": "3737125742",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "私訊功能問題",
      "brief_summary": "浪CHAT功能說明",
      "labels": [
        "帳號登入",
        "功能限制"
      ],
      "body_chars": 242
    },
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      "id": "kb_02f8f0571f8f5b44bda006bf8c0a7199",
      "label": "春之饗宴龍門獎金任務中的主播動態留言任務頁面顯示的是積分還是鑽石？",
      "file_type": "document",
      "source_file": "article_0029_02f8f0571f8f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055223243",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "02f8f057-1f8f-5b44-bda0-06bf8c0a7199",
      "source_id": "3055223243",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "直播間任務累積",
      "brief_summary": "左下方功能鍵進入",
      "labels": [
        "各項操作功能說明",
        "活動-/-任務問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 986
    },
    {
      "id": "kb_03071eb6ba145d4f8146ed904c22dd31",
      "label": "觀看直播是否有跟播限制？",
      "file_type": "document",
      "source_file": "article_0030_03071eb6ba14.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678175315",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "03071eb6-ba14-5d4f-8146-ed904c22dd31",
      "source_id": "3678175315",
      "version": 25.0,
      "question_type": "直播",
      "sub_type": "直播活動規則",
      "brief_summary": "切換網路重啟App",
      "labels": [
        "直播功能",
        "紅包異常",
        "網路問題",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 1285
    },
    {
      "id": "kb_030a421d84565571a7c36087e61a7b73",
      "label": "為什麼照片不能被設定為頭像？",
      "file_type": "document",
      "source_file": "article_0031_030a421d8456.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568494",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "030a421d-8456-5571-a7c3-6087e61a7b73",
      "source_id": "3678568494",
      "version": 15.0,
      "question_type": "帳號",
      "sub_type": "直播問題",
      "brief_summary": "安卓截圖頭貼被壓縮",
      "labels": [
        "頭貼顯示異常",
        "圖片上傳問題",
        "頭貼顯示",
        "圖片壓縮",
        "顯示異常",
        "顯示-/-系統異常",
        "帳號-/-登入問題"
      ],
      "body_chars": 334
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      "id": "kb_0333593c7e1d5aa2ae1b00e61b4ff200",
      "label": "要如何辦理席位匿名轉讓？需要提供哪些資訊？",
      "file_type": "document",
      "source_file": "article_0032_0333593c7e1d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405642",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0333593c-7e1d-5aa2-ae1b-00e61b4ff200",
      "source_id": "3736405642",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "實體獎品兌換",
      "brief_summary": "實體禮物領取",
      "labels": [
        "實體禮物",
        "收件資料",
        "禮物寄送",
        "客服-/-服務諮詢"
      ],
      "body_chars": 379
    },
    {
      "id": "kb_0341477be55457079d62ff112cef2413",
      "label": "如何領取或贈送活動獎品（大隻的）？",
      "file_type": "document",
      "source_file": "article_0033_0341477be554.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175431",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0341477b-e554-5707-9d62-ff112cef2413",
      "source_id": "3736175431",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "618與端午加碼活動獎勵領取",
      "brief_summary": "618端午活動參與",
      "labels": [
        "活動獎品",
        "獎品領取",
        "實體獎品"
      ],
      "body_chars": 454
    },
    {
      "id": "kb_0360bbe0cd294ce3865e7f9ba58a0284",
      "label": "富邦悍將的五個應援團長都有在平台上嗎？",
      "file_type": "document",
      "source_file": "article_0034_0360bbe0cd29.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4346150941",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0360bbe0-cd29-4ce3-865e-7f9ba58a0284",
      "source_id": "4346150941",
      "version": 1.0,
      "question_type": "直播",
      "sub_type": "應援團長搜尋",
      "brief_summary": "查詢應援團長在線狀態",
      "labels": [],
      "body_chars": 115
    },
    {
      "id": "kb_037fa6417f7351258bfa752d57ce49a8",
      "label": "鑽石收益的金額如何換算成台幣？",
      "file_type": "document",
      "source_file": "article_0035_037fa6417f73.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125786",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "037fa641-7f73-5125-8bfa-752d57ce49a8",
      "source_id": "3737125786",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "鑽石收益台幣換算",
      "labels": [
        "收益提領",
        "獎金換算",
        "金流問題"
      ],
      "body_chars": 352
    },
    {
      "id": "kb_039486de44725954a6d92d5f70daa65a",
      "label": "請問如何透過官網登入？",
      "file_type": "document",
      "source_file": "article_0036_039486de4472.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055091778",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "039486de-4472-5954-a6d9-2d5f70daa65a",
      "source_id": "3055091778",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "官網登入問題",
      "brief_summary": "多種帳號連動登入方式",
      "labels": [
        "其他問題"
      ],
      "body_chars": 189
    },
    {
      "id": "kb_03ba45ae51735d579d0eb0dca8616e11",
      "label": "如何查詢自己是否有儲值成功或未完成繳費？",
      "file_type": "document",
      "source_file": "article_0037_03ba45ae5173.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057221824",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "03ba45ae-5173-5d57-9d0e-b0dca8616e11",
      "source_id": "3057221824",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "儲值紀錄",
      "brief_summary": "查看60天內紀錄",
      "labels": [
        "儲值及收益提領相關問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 309
    },
    {
      "id": "kb_045295aebfb65a8a8adcd88c3528a0c9",
      "label": "修改暱稱後，審核需要多久時間？",
      "file_type": "document",
      "source_file": "article_0038_045295aebfb6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125933",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "045295ae-bfb6-5a8a-8adc-d88c3528a0c9",
      "source_id": "3737125933",
      "version": 8.0,
      "question_type": "支援",
      "sub_type": "暱稱管理",
      "brief_summary": "修改暱稱審核時間",
      "labels": [
        "檢舉處理",
        "處理時效",
        "客服-/-服務諮詢",
        "其他"
      ],
      "body_chars": 268
    },
    {
      "id": "kb_045c6201973946e6a52091f1dc992656",
      "label": "盛典活動的截止時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0039_045c62019739.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "045c6201-9739-46e6-a520-91f1dc992656",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
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    },
    {
      "id": "kb_04688a783dab5f3ba0420708c17e2839",
      "label": "官網儲值選擇 ATM 轉帳時如果沒有自己的銀行該如何選擇？",
      "file_type": "document",
      "source_file": "article_0040_04688a783dab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502117/ATM",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "04688a78-3dab-5f3b-a042-0708c17e2839",
      "source_id": "3738502117",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "儲值問題",
        "支付失敗",
        "銀行轉帳",
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      "body_chars": 456
    },
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      "id": "kb_046ea52c228b5fb69ff54182f665bc29",
      "label": "超商儲值未入帳，超商發票可以作為儲值證明嗎？",
      "file_type": "document",
      "source_file": "article_0041_046ea52c228b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437473",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "046ea52c-228b-5fb6-9ff5-4182f665bc29",
      "source_id": "3678437473",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "電子發票背面空白領獎",
      "labels": [
        "儲值問題",
        "款項未入",
        "發票證明"
      ],
      "body_chars": 346
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      "id": "kb_048445a325e8537d999e0b0f82a2741e",
      "label": "紅包雨活動中的紅色和金色紅包有什麼區別嗎？",
      "file_type": "document",
      "source_file": "article_0042_048445a325e8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676635265",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "048445a3-25e8-537d-999e-0b0f82a2741e",
      "source_id": "3676635265",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "顏色僅為設計皆可領取",
      "labels": [
        "活動功能",
        "功能差異"
      ],
      "body_chars": 211
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    {
      "id": "kb_0488fdf882ba5f119e888f30a352ba12",
      "label": "刮中VIP燈起月圓獎勵後如何查看與使用？",
      "file_type": "document",
      "source_file": "article_0043_0488fdf882ba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404358/VIP",
      "captured_at": "2026-09-19T11:55:24.348000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0488fdf8-82ba-5f11-9e88-8f30a352ba12",
      "source_id": "3736404358",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "VIP燈起月圓獎勵",
      "brief_summary": "VIP月圓獎勵查看",
      "labels": [
        "獎勵查詢",
        "活動獎勵"
      ],
      "body_chars": 326
    },
    {
      "id": "kb_04b87a9e635658acb1c3f77856f5be55",
      "label": "觀看 LIVE HOUSE 或闖頭條時畫面卡頓該如何處理？",
      "file_type": "document",
      "source_file": "article_0044_04b87a9e6356.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677913284/LIVE+HOUSE",
      "captured_at": "2026-09-20T04:01:37.119000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677913284",
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      "brief_summary": "更換直播間探索新內容",
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      "label": "APP 裡的中獎紀錄不能點擊該怎麼處理？",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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        "獎勵領取",
        "抽抽樂",
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        "儲值活動",
        "活動獎勵",
        "獎勵發放",
        "抽獎問題",
        "活動-/-任務問題",
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      "id": "kb_04f441dcf76752dbbfd353bb143d5fda",
      "label": "遊戲伺服器出現連線狀況或異常時該怎麼辦？",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "id": "kb_051183e7e07258fba33c07fde338f186",
      "label": "用戶刷退導致主播業績被倒扣該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3364126739",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "為什麼無法手動退出浪LIVE家族身分？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678830799",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "無法主動退出",
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      "id": "kb_05700e6307b050d080cb2b1f17585ca9",
      "label": "如何停止紅包雨或類似活動的彈跳視窗一直主動跳出？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492639",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "信用卡儲值成功但 App 內未入帳該怎麼辦？",
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      "brief_summary": "大額指定金額儲值處理",
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      "id": "kb_0597f3135d0452b098fcee381fead15c",
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      "label": "使用抽抽樂功能時發生閃退該怎麼辦？",
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      "label": "如何查詢我總共投了幾票給特定主播？",
      "file_type": "document",
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        "kpi查詢",
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      "sub_type": "私訊禮物轉盤抽獎",
      "brief_summary": "轉盤禮物意見回饋",
      "labels": [
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        "功能建議",
        "禮物設計"
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      "label": "618年中最大狂歡檔活動時間為何？",
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      "label": "幸運抽抽樂抽中獎勵後該如何領取？",
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      "source_id": "3736437402",
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      "brief_summary": "VIP幸運抽獎參加方",
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      "label": "帳號刪除與手機門號綁定有什麼關係？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "遊玩遊戲或觀看直播時遇到卡頓或累格該怎麼辦？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731459865",
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      "source_id": "3731459865",
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      "question_type": "直播",
      "sub_type": "直播資格與線路設定",
      "brief_summary": "重新開播生效",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055550546",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055550546",
      "version": 2.0,
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      "sub_type": "幸運擂台開啟時間",
      "brief_summary": "開啟前3分鐘通知",
      "labels": [
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214117",
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      "source_id": "3732214117",
      "version": 2.0,
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      "sub_type": "夢幻國度冰島極光之旅",
      "brief_summary": "極光之旅活動查詢",
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      ],
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      "label": "合成火箭後，可以選擇不完成活動任務嗎？",
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      "source_id": "3737322061",
      "version": 5.0,
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      "sub_type": "火箭合成",
      "brief_summary": "合成火箭未送出獎勵",
      "labels": [
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        "產品功能"
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      "id": "kb_061a716928ae59ccaff781ff07d02c10",
      "label": "請問我符合7月加碼活動的領獎資格嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535833/7",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736535833",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "客服協助申請多項獎勵",
      "labels": [
        "儲值獎勵",
        "活動獎勵",
        "活動-/-任務問題"
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      "label": "為什麼進場平台稱號、名牌以及家族成員進場特效無法顯示？",
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      "author": "LangLive KB",
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      "source_id": "3737092916",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "進場特效",
      "brief_summary": "進場特效消失處理",
      "labels": [],
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    },
    {
      "id": "kb_061e41570e3a59ca83a945e49319ddaf",
      "label": "8月13日的當日任務要如何完成？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668014/8+13",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 10.0,
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      "sub_type": "每日任務",
      "brief_summary": "活動期間任選九天完成",
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        "任務完成方式",
        "活動規則",
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      "label": "收到的數字代碼是什麼？如何兌換？",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737126180",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "數字代碼兌換",
      "brief_summary": "數字代碼兌換",
      "labels": [
        "代碼兌換",
        "禮品發放",
        "活動獎勵"
      ],
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      "id": "kb_0654692f1c2d57838135b25203ef282d",
      "label": "看播時已關閉聊天室進場通知但仍顯示文字該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3619880962",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 12.0,
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      "sub_type": "直播間功能",
      "brief_summary": "上麥互動送禮",
      "labels": [
        "產品功能",
        "顯示-/-系統異常",
        "直播-/-主播功能"
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      "id": "kb_065e608087f655dc9bd8d238cf2f377b",
      "label": "積分刮刮樂如何使用？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787229",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 4.0,
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      "sub_type": "VIP幸運刮刮卡",
      "brief_summary": "積分兌換刮刮卡",
      "labels": [
        "積分問題",
        "活動獎勵",
        "帳號處理"
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      "label": "如何查詢抽中的實體禮物庫存並分配給主播？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125321",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125321",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "實體獎品兌換",
      "brief_summary": "提供截圖給客服查庫存",
      "labels": [
        "禮物庫存",
        "禮物分配",
        "實體禮物",
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      "label": "開出愛の火箭主播會獲得收益還是活動積分？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406238",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736406238",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "618購物節優惠",
      "brief_summary": "折價券禮物收益計算",
      "labels": [
        "活動任務問題",
        "數值計算異常",
        "系統異常",
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      "label": "活動的拍立得獎勵總共有多少張？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952585",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952585",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "獎勵外觀",
      "brief_summary": "拍立得獎勵數量說明",
      "labels": [
        "活動抽獎",
        "中獎通知",
        "活動-/-任務問題"
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      "label": "在VIP幸運抽抽樂中獎後該如何向客服兌換獎勵？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307500",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676307500",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "超過二十萬請聯繫客服",
      "labels": [],
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    },
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      "id": "kb_06a2d509ccc15e848917cec2750aaa9d",
      "label": "貼紙未顯示或有使用期限限制，我該怎麼辦？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676110932",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "06a2d509-ccc1-5e84-8917-cec2750aaa9d",
      "source_id": "3676110932",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "貼紙使用限制",
      "brief_summary": "顯示異常與期限查詢",
      "labels": [
        "貼紙顯示異常",
        "貼紙期限",
        "直播功能"
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      "id": "kb_06a9654aebfe54eeb3f256d02b09b5a2",
      "label": "貴族隱藏",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3422453829",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3422453829",
      "version": 4.0,
      "question_type": "會員",
      "sub_type": "貴族服務設定",
      "brief_summary": "功能設定方式",
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      "id": "kb_06c93673eb055a7489496802803acc0f",
      "label": "遊戲「Monkey King」投注金額較高時是否無法順利進入免費遊戲或開局？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 13.0,
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      "sub_type": "Monkey King悟空",
      "brief_summary": "Monkey Kin",
      "labels": [
        "客服回覆",
        "遊戲機率",
        "意見反饋",
        "活動-/-任務問題",
        "其他",
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      "label": "換貨需退回破損商品但原寄送外箱已丟棄該如何包裝？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734503853",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3734503853",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "商品品質異常",
      "brief_summary": "商品異常回報",
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    {
      "id": "kb_06e6ddb73d615a07ababe7159cec9f8f",
      "label": "如何新增白名單用戶？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "06e6ddb7-3d61-5a07-abab-e7159cec9f8f",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
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      "id": "kb_06f1cfb3127b5465aeacb97e09ebc366",
      "label": "如何確認是否已完成「2026第一季季度大賞」的報名程序？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4171401218/2026",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4171401218",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "季度大賞活動",
      "brief_summary": "季度大賞報名確認",
      "labels": [],
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    {
      "id": "kb_06fbae6476b95ae4b026b57673333960",
      "label": "中了好幾次 800 元獎勵要怎麼領取？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773270/800",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 16.0,
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      "sub_type": "活動獎金",
      "brief_summary": "800元獎勵領取教學",
      "labels": [
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        "直播間",
        "活動-/-任務問題",
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      "id": "kb_07108fe42d815d4690d731172cecbca2",
      "label": "最近免費抽勳章是否很難獲得？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676471545",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676471545",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "勳章抽取活動",
      "brief_summary": "機率隨機且彼此獨立",
      "labels": [
        "抽獎機率",
        "活動機制",
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      "label": "「夢換煙火」活動紅包點擊位置偏移或異常該怎麼處理？",
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      "source_id": "3731423635",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "煙火禮物活動",
      "brief_summary": "提供ID給客服查詢",
      "labels": [
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        "任務進度異常",
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      "label": "達到主播升級等級後為什麼背包內沒有看到獎勵推薦卡？",
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      "sub_type": "支付寶儲值",
      "brief_summary": "支付寶儲值管道",
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      "brief_summary": "服飾分限時與永久",
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      "sub_type": "違規檢舉",
      "brief_summary": "轉交查緝單位判定",
      "labels": [
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        "違規檢舉",
        "帳號封鎖"
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      "label": "請問要怎麼停止接收活動訊息？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678732314",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678732314",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "活動通知視窗",
      "brief_summary": "72小時後自動消失",
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        "彈窗問題",
        "廣告干擾",
        "活動通知",
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        "客服-/-服務諮詢"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322043",
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      "source_id": "3737322043",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "簽到任務",
      "brief_summary": "次數限制與清除暫存",
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        "簽到問題",
        "app功能",
        "活動-/-任務問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175923",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
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      "sub_type": "上限分數說明",
      "brief_summary": "活動上限分數認定標準",
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        "活動規則",
        "資訊不符"
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      "label": "在禮物半價折扣活動期間贈送小小帝王贈的收益與活動榜單積分如何計算？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3452338232",
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      "source_id": "3452338232",
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      "sub_type": "背包禮物與小時榜",
      "brief_summary": "背包禮物收益查詢",
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      "sub_type": "通知中心與訊息匣",
      "brief_summary": "通知中心功能說明與排",
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      "label": "登記參加活動需要提供轉帳證明嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321615",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "七夕活動",
      "brief_summary": "主動聯繫客服登記",
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        "活動登記",
        "參加活動",
        "客服協助"
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      "label": "浪LIVE對於儲值刷退與爭議款項的處理機制為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460658/LIVE",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460658",
      "version": 27.0,
      "question_type": "儲值",
      "sub_type": "浪Live儲值規則",
      "brief_summary": "單筆滿一萬元才發放",
      "labels": [
        "儲值問題",
        "積分發放",
        "規則說明",
        "儲值-/-支付問題"
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831835",
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      "version": 23.0,
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      "sub_type": "會員資格與浪花包問題",
      "brief_summary": "取消自動續訂",
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        "會員資格",
        "訂閱問題",
        "支付異常",
        "自動續訂",
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      "label": "送禮物時是否可以在禮物欄位增加打字搜尋功能？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679059977",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3679059977",
      "version": 15.0,
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      "sub_type": "禮物功能",
      "brief_summary": "禮物欄顯示異常",
      "labels": [
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        "禮物顯示",
        "顯示異常",
        "獎勵-/-禮物問題",
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        "活動-/-任務問題",
        "禮物"
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      "label": "單筆儲值 5,000 元欲登記活動加碼獎勵該如何申請？",
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      "source_file": "article_0101_087fdad149a5.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617036",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3679617036",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "儲值帳號轉移",
      "brief_summary": "浪花無法跨帳號合併",
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      "id": "kb_08892d75eaef576c852cbe176dccb4fb",
      "label": "投中預測號碼有什麼獎勵？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
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      "label": "如何刪除帳號或清除遊戲記錄？",
      "file_type": "document",
      "source_file": "article_0103_08c02e2b8f50.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493475",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731493475",
      "version": 10.0,
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      "sub_type": "帳號刪除",
      "brief_summary": "刪除帳號與解除綁定",
      "labels": [
        "帳號綁定",
        "登入問題",
        "帳號切換"
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126692",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677126692",
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      "question_type": "活動",
      "sub_type": "主播公演預約權",
      "brief_summary": "主播公演優先預約資格",
      "labels": [
        "勳章贈送",
        "會員權益",
        "積分兌換",
        "客服協助",
        "直播-/-主播功能"
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      "label": "賽外賽浪潮時段榜與主賽道誰是男女神的計算範圍與禮物有何不同？",
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      "label": "申請變更為Google登入時，欲使用的Google帳號是否需要先綁定浪Live？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502736/Google+Google+Live",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號開通註冊",
      "brief_summary": "Email註冊浪Li",
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        "帳號綁定",
        "登入問題",
        "帳號變更"
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      "label": "儲值後該如何登記9月加碼活動？",
      "file_type": "document",
      "source_file": "article_0107_090a566fee18.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617036/9",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 20.0,
      "question_type": "禮物",
      "sub_type": "儲值帳號轉移",
      "brief_summary": "浪花無法跨帳號合併",
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        "虛寶合併",
        "跨帳號轉移",
        "帳號-/-登入問題",
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      "id": "kb_09171a922de9430fa2266d3ab6d687e6",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
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      "id": "kb_0925e04fba2553ee94b65011c64c1507",
      "label": "送禮時禮物特效沒有顯示出來該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125462",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0925e04f-ba25-53ee-94b6-5011c64c1507",
      "source_id": "3737125462",
      "version": 14.0,
      "question_type": "禮物",
      "sub_type": "系統異常問題",
      "brief_summary": "系統異常送禮補償",
      "labels": [
        "任務進度異常",
        "app運行異常",
        "技術問題",
        "獎勵-/-禮物問題"
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      "id": "kb_092b9364b12050f6b5becf19fc4f2771",
      "label": "使用行動網路時一直跳出異常提示該如何處理？",
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      "brief_summary": "遊戲維護卡住處理",
      "labels": [
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        "直播功能",
        "美肌功能",
        "顯示-/-系統異常",
        "直播-/-主播功能",
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      "label": "平台直播與互動功能常見問題：未簽約主播可否電腦開播？素人如何連播？主播自定義活動為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678830825",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "092ea7cf-08df-5010-b115-d2a1ce0260f8",
      "source_id": "3678830825",
      "version": 5.0,
      "question_type": "直播",
      "sub_type": "直播功能",
      "brief_summary": "未簽約無法電腦開播",
      "labels": [
        "直播功能",
        "連播功能",
        "活動查詢"
      ],
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    },
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      "id": "kb_09383e1035245a1aa1beb04944c46372",
      "label": "為什麼會員續費一直出問題？提前續費會怎麼樣？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677782095",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677782095",
      "version": 13.0,
      "question_type": "會員",
      "sub_type": "訂閱續費問題",
      "brief_summary": "需聯繫客服判斷資格",
      "labels": [
        "儲值-/-支付問題",
        "會員-/-等級問題"
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    {
      "id": "kb_09472e09412d5125a7c89ba72313df05",
      "label": "金曲活動的結榜時間是幾點？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176368",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "09472e09-412d-5125-a7c8-9ba72313df05",
      "source_id": "3736176368",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "LH 演唱會資格賽",
      "brief_summary": "演唱會資格轉讓",
      "labels": [
        "資格轉讓",
        "活動參與",
        "客服協助",
        "活動-/-任務問題"
      ],
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    },
    {
      "id": "kb_094bdd6fbb11548faff416098592e3d7",
      "label": "找不到開關爵位功能設定該怎麼辦？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830157",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "094bdd6f-bb11-548f-aff4-16098592e3d7",
      "source_id": "3736830157",
      "version": 7.0,
      "question_type": "會員",
      "sub_type": "貴族服務設定",
      "brief_summary": "爵位功能設定更新",
      "labels": [
        "爵位功能",
        "功能異常",
        "顯示設定",
        "會員-/-等級問題"
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      "body_chars": 749
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    {
      "id": "kb_094d61e7f2095a43b4c6a7141c740134",
      "label": "為什麼我不能贈送特權禮物？",
      "file_type": "document",
      "source_file": "article_0115_094d61e7f209.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337134",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056337134",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "水晶兌換香檳",
      "brief_summary": "水晶充足無法兌換香檳",
      "labels": [
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    {
      "id": "kb_0965def2d6495999ab6c7e12633a3d76",
      "label": "如何查詢不明禮物或物品的來源？",
      "file_type": "document",
      "source_file": "article_0116_0965def2d649.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787973",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0965def2-d649-5999-ab6c-7e12633a3d76",
      "source_id": "3733787973",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "查詢截圖來源",
      "brief_summary": "不明禮物來源查詢",
      "labels": [
        "物品來源查詢",
        "客服協助"
      ],
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    },
    {
      "id": "kb_09698e8308ea520bb4fd200891931dbf",
      "label": "運費計價幣別是新台幣還是人民幣？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214975",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "09698e83-08ea-520b-b4fd-200891931dbf",
      "source_id": "3732214975",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "禮物價值",
      "brief_summary": "禮物價值查詢",
      "labels": [
        "禮物價值",
        "功能說明",
        "儲值-/-支付問題"
      ],
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      "id": "kb_097cb15328ab5597bddb2ca1f0c7421f",
      "label": "收到「30天未給元氣守護者成就類型下的主播貢獻鑽石收益，扣除成就點」通知是什麼意思？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404816/30",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "097cb153-28ab-5597-bddb-2ca1f0c7421f",
      "source_id": "3678404816",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "元氣守護者成就",
      "brief_summary": "成就點扣除通知說明",
      "labels": [
        "成就系統",
        "點數扣除",
        "通知說明"
      ],
      "body_chars": 309
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      "id": "kb_0982c737ee255c23abbba1585ea9542f",
      "label": "主播與用戶參加盛典的資格標準是什麼？",
      "file_type": "document",
      "source_file": "article_0119_0982c737ee25.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461199",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0982c737-ee25-5c23-abbb-a1585ea9542f",
      "source_id": "3731461199",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "主播業績提現操作",
      "labels": [
        "內容檢舉",
        "平台建議",
        "意見回饋",
        "收益-/-鑽石問題",
        "直播-/-主播功能",
        "活動-/-任務問題"
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      "id": "kb_09a0a42c5a745dadb589928e6c8038ed",
      "label": "登記抽火箭活動後，後續儲值是否需要再次登記？",
      "file_type": "document",
      "source_file": "article_0120_09a0a42c5a74.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737124979",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "09a0a42c-5a74-5dad-b589-928e6c8038ed",
      "source_id": "3737124979",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "火箭抽獎活動",
      "brief_summary": "依活動規則為準",
      "labels": [
        "活動問題",
        "儲值問題",
        "獎勵領取"
      ],
      "body_chars": 129
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      "id": "kb_09a9e2a1754445cbb82d9850fb4fd086",
      "label": "黃金轉盤的消費可以計入2025年度盛典補位賽的盛典分數嗎？",
      "file_type": "document",
      "source_file": "article_0121_09a9e2a17544.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4223860746",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "09a9e2a1-7544-45cb-b82d-9850fb4fd086",
      "source_id": "4223860746",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "2025年度盛典補位賽",
      "brief_summary": "黃金轉盤不計盛典分數",
      "labels": [],
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    {
      "id": "kb_09c534abd5715be491e5e4538ae7d853",
      "label": "客服是否能查看客戶的完整對話紀錄？",
      "file_type": "document",
      "source_file": "article_0122_09c534abd571.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676635608",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "09c534ab-d571-5be4-91e5-e4538ae7d853",
      "source_id": "3676635608",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "對話紀錄查詢",
      "brief_summary": "客服輪替無法查看完整",
      "labels": [
        "查詢權限",
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        "客服流程"
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      "id": "kb_0a2593bc916f57ce86a9c9430406279e",
      "label": "剛續費會員但功能未開通該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055222805",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0a2593bc-916f-57ce-86a9-c9430406279e",
      "source_id": "3055222805",
      "version": 8.0,
      "question_type": "會員",
      "sub_type": "會員訂閱管理",
      "brief_summary": "商店取消訂閱",
      "labels": [
        "會員相關",
        "會員訂閱",
        "自動續訂",
        "取消訂閱"
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      "body_chars": 411
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      "id": "kb_0a66311364dc5e209ce6ff255570214e",
      "label": "生日跑馬燈要如何兌換與設定？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676733484",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0a663113-64dc-5e20-9ce6-ff255570214e",
      "source_id": "3676733484",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "生日跑馬燈",
      "brief_summary": "未顯示可申請補發",
      "labels": [
        "積分兌換",
        "生日跑馬燈",
        "功能設定",
        "直播功能",
        "顯示問題",
        "兌換規則",
        "客服處理"
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    {
      "id": "kb_0a672ad1daf84ff79d408173dd4e5ceb",
      "label": "618 年中狂歡檔活動時間是什麼時候？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0a672ad1-daf8-4ff7-9d40-8173dd4e5ceb",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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    {
      "id": "kb_0a67a0b3ffb15c08822da618a9488e78",
      "label": "儲值浪花後未入帳該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214135",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732214135",
      "version": 49.0,
      "question_type": "儲值",
      "sub_type": "銀行轉帳",
      "brief_summary": "銀行轉帳儲值流程",
      "labels": [
        "儲值問題",
        "帳戶錯誤",
        "金額轉移",
        "儲值-/-支付問題",
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      "id": "kb_0a7e8530e9245c4a9a32caa3297f9f63",
      "label": "請問要達到什麼標準才能當管理員？",
      "file_type": "document",
      "source_file": "article_0127_0a7e8530e924.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054927972",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054927972",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "管理員權限",
      "brief_summary": "設定流程與人數上限",
      "labels": [
        "各項操作功能說明",
        "直播-/-主播功能"
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      "body_chars": 257
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    {
      "id": "kb_0a896292dbce501bbc89fb085d1e7d0e",
      "label": "手機已綁定卻無法領取任務，該如何處理？",
      "file_type": "document",
      "source_file": "article_0128_0a896292dbce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344295",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0a896292-dbce-501b-bc89-fb085d1e7d0e",
      "source_id": "3732344295",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "門號已綁定其他帳號",
      "labels": [
        "手機綁定",
        "任務領取",
        "帳號問題"
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      "body_chars": 290
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      "label": "為什麼龍虎試煉場活動中香檳與極速浪漫旅沒有半價優惠？",
      "file_type": "document",
      "source_file": "article_0129_0a8f711cdf22.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831722",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736831722",
      "version": 6.0,
      "question_type": "儲值",
      "sub_type": "龍虎試煉場活動優惠",
      "brief_summary": "龍虎試煉場香檳半價說",
      "labels": [
        "儲值活動",
        "加碼贈品"
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      "body_chars": 274
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      "id": "kb_0aa34979c9a846a0b45cc7f2d8506964",
      "label": "VIP 幸運抽抽樂中獎後該如何登記兌獎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
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      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
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    {
      "id": "kb_0aa5065acd1451039c4eb7707f047e43",
      "label": "儲值時填錯帳號該如何申請處理？",
      "file_type": "document",
      "source_file": "article_0131_0aa5065acd14.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831545",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736831545",
      "version": 18.0,
      "question_type": "儲值",
      "sub_type": "Apple Store客服",
      "brief_summary": "APP刷卡多扣款處理",
      "labels": [
        "儲值問題",
        "支付異常",
        "帳務查詢",
        "儲值-/-支付問題",
        "技術",
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      "id": "kb_0ac21e6878604a87b6045c84bdc748f9",
      "label": "在聊天室遇到其他用戶言語攻擊或違規發言該如何檢舉？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438594",
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      "author": "LangLive KB",
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      "source_id": "3363438594",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
      "labels": [],
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    },
    {
      "id": "kb_0b2f54d63a0e5f4db68750cb8ab9257b",
      "label": "每日榜主播和貢獻榜第一名是否有勳章獎勵？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093215",
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      "author": "LangLive KB",
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      "source_id": "3737093215",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "貢獻榜功能",
      "brief_summary": "勳章獎勵依活動規則",
      "labels": [
        "勳章獎勵",
        "榜單獎勵"
      ],
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    },
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      "id": "kb_0b3a6c671e7d5b75b9ff217ffaf06d95",
      "label": "為什麼跟播紀錄會漏掉一場？",
      "file_type": "document",
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      "source_location": null,
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737093420",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "跟播紀錄",
      "brief_summary": "跟播紀錄漏場原因與客",
      "labels": [
        "跟播紀錄",
        "紀錄異常",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 364
    },
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      "id": "kb_0b4c0324e4885979b073c3f52dd52ede",
      "label": "可以查詢擁有特定圖案客製化勳章的用戶或主播名單嗎？",
      "file_type": "document",
      "source_file": "article_0135_0b4c0324e488.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786654",
      "captured_at": "2026-09-20T04:01:34.548000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0b4c0324-e488-5979-b073-c3f52dd52ede",
      "source_id": "3733786654",
      "version": 37.0,
      "question_type": "活動",
      "sub_type": "客製勳章申請兌換",
      "brief_summary": "聯繫客服提供資訊",
      "labels": [
        "積分兌換",
        "徽章贈送",
        "帳號管理",
        "主播權益",
        "積分-/-兌換問題",
        "活動-/-任務問題",
        "其他",
        "會員-/-等級問題",
        "客服-/-服務諮詢",
        "獎勵-/-禮物問題",
        "禮物"
      ],
      "body_chars": 1470
    },
    {
      "id": "kb_0b4e1493437c5f16a93b4c88c971b600",
      "label": "為什麼我的頭像是顯示鈴鐺？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054994047",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054994047",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "直播問題",
      "brief_summary": "留言區頭像預設關閉",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 183
    },
    {
      "id": "kb_0b5ef218c3a251239f4cb0008b0bcc67",
      "label": "小遊戲中獎飄屏時間過久且容易擋到頭條該如何處理？",
      "file_type": "document",
      "source_file": "article_0137_0b5ef218c3a2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322783",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0b5ef218-c3a2-5123-9f4c-b0008b0bcc67",
      "source_id": "3737322783",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "飄屏功能",
      "brief_summary": "中獎飄屏遮擋頭條處理",
      "labels": [
        "支付失敗",
        "信用卡問題",
        "儲值問題",
        "顯示-/-系統異常"
      ],
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    },
    {
      "id": "kb_0ba9123d103d57a08e31bb6b5fa25de9",
      "label": "貴族權益通知範圍如何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0ba9123d-103d-57a0-8e31-bb6b5fa25de9",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
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    },
    {
      "id": "kb_0bb441ecdf30502aab03056b42b0c552",
      "label": "金曲聲浪活動的舉辦時間是什麼？",
      "file_type": "document",
      "source_file": "article_0139_0bb441ecdf30.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0bb441ec-df30-502a-ab03-056b42b0c552",
      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
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      ],
      "body_chars": 1581
    },
    {
      "id": "kb_0bca813fd43944a391e0390a6961261e",
      "label": "如何確認贈送浪花金額是否為520？",
      "file_type": "document",
      "source_file": "article_0140_0bca813fd439.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732346092",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0bca813f-d439-44a3-91e0-390a6961261e",
      "source_id": "3732346092",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "帳號帳務查詢",
      "brief_summary": "浪花消費明細查詢",
      "labels": [],
      "body_chars": 40
    },
    {
      "id": "kb_0be6a20a889050cd80acd90171f77404",
      "label": "若遇到重複扣款或扣款多次的情況該如何回報處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786353",
      "captured_at": "2026-09-20T16:01:31.481000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0be6a20a-8890-50cd-80ac-d90171f77404",
      "source_id": "3733786353",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "款項爭議",
      "brief_summary": "扣款異常處理查詢",
      "labels": [
        "支付失敗",
        "儲值問題",
        "信用卡問題",
        "儲值-/-支付問題",
        "支援"
      ],
      "body_chars": 655
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      "id": "kb_0bffb01b1e5653e4a810b3e821ad1ebf",
      "label": "黃金轉盤與魔法等站內玩法有哪些更新？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056533676",
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      "source_id": "3056533676",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "直播間右下角進入",
      "labels": [
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    {
      "id": "kb_0c36be9df69b504aa3f147cbd3d1c262",
      "label": "如何查詢銀河漫步活動的累計次數？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461636",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0c36be9d-f69b-504a-a3f1-47cbd3d1c262",
      "source_id": "3731461636",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "銀河漫步活動",
      "brief_summary": "銀河漫步次數查詢",
      "labels": [
        "活動資格查詢",
        "客服協助"
      ],
      "body_chars": 633
    },
    {
      "id": "kb_0c3e871d59ba54abb020f42c9176d959",
      "label": "APP內沒有5,000元以上的儲值選項該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0144_0c3e871d59ba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830831/APP+5+000",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0c3e871d-59ba-54ab-b020-f42c9176d959",
      "source_id": "3736830831",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "BBMSL渠道暫時關",
      "labels": [
        "儲值問題",
        "支付失敗",
        "海外儲值"
      ],
      "body_chars": 596
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    {
      "id": "kb_0c54c84a74ae5975867ae9de82b4607f",
      "label": "天蠍座活動何時開始？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125395",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125395",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "星座活動",
      "brief_summary": "尚未開始",
      "labels": [
        "活動未上線",
        "活動時間查詢"
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      "id": "kb_0c730c6f74aa580daefe02f17f48184b",
      "label": "虛擬形象S級套裝禮盒可以做什麼？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057254518/S",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0c730c6f-74aa-580d-aefe-02f17f48184b",
      "source_id": "3057254518",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "集齊服飾可獲多項獎勵",
      "labels": [
        "浪live帳號及登入連線問題"
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      "id": "kb_0c85947c37425da2ac1595a819bb916b",
      "label": "臉書綁定帳號無法登入該怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602590",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0c85947c-3742-5da2-ac15-95a819bb916b",
      "source_id": "3676602590",
      "version": 17.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "登出操作步驟",
      "labels": [
        "帳號登出",
        "帳號設定",
        "app操作",
        "帳號-/-登入問題"
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      "body_chars": 1536
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      "id": "kb_0c8754f0a72c52268c400f9962d13b38",
      "label": "綁定載具的電子發票遲遲未歸戶，我該怎麼辦？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675258954",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675258954",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "發票問題",
      "brief_summary": "載具發票未歸戶查詢",
      "labels": [
        "發票問題",
        "帳務問題",
        "補開申請",
        "發票歸戶",
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    },
    {
      "id": "kb_0c9cbde8ba0f5b3eb5089e8d42ced2a2",
      "label": "兌換數量有限制嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678339174",
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      "source_id": "3678339174",
      "version": 11.0,
      "question_type": "儲值",
      "sub_type": "購買數量限制",
      "brief_summary": "購買數量無法手動輸入",
      "labels": [
        "點數兌換",
        "兌換問題",
        "會員權益",
        "積分-/-兌換問題"
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      "body_chars": 392
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      "id": "kb_0c9fb82f45cc501aa291508c9d1bf9d6",
      "label": "什麼是家族主播休息機制?",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056402546",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056402546",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "家族主播休息機制",
      "brief_summary": "每日刻度值規則",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 143
    },
    {
      "id": "kb_0ca6e4abc8285603a142ba9bcd5d5224",
      "label": "客服收到我的問題或建議後會如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677454491",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0ca6e4ab-c828-5603-a142-ba9bcd5d5224",
      "source_id": "3677454491",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "轉達相關單位評估",
      "labels": [
        "意見處理",
        "客服流程",
        "回饋機制"
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      "body_chars": 272
    },
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      "id": "kb_0cac51b52d7655c5ba2c6361d5228113",
      "label": "如何查詢 16 樓的庫存數量？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748046/16",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0cac51b5-2d76-55c5-ba2c-6361d5228113",
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      "version": 8.0,
      "question_type": "支援",
      "sub_type": "庫存查詢",
      "brief_summary": "提供商品名稱給客服",
      "labels": [
        "商品庫存",
        "查詢服務"
      ],
      "body_chars": 254
    },
    {
      "id": "kb_0cade2e1e3805f24ba34dd791cc54277",
      "label": "帳號被檢舉後修改名字是否能解除禁播或影響處分？",
      "file_type": "document",
      "source_file": "article_0153_0cade2e1e380.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055485077",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0cade2e1-e380-5f24-ba34-dd791cc54277",
      "source_id": "3055485077",
      "version": 14.0,
      "question_type": "直播",
      "sub_type": "經紀公司變更",
      "brief_summary": "送出後更改經紀公司名",
      "labels": [
        "浪live帳號及登入連線問題",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 776
    },
    {
      "id": "kb_0cea585d7c7f52f8885d514d189849ad",
      "label": "為什麼我的升級禮物不見了？",
      "file_type": "document",
      "source_file": "article_0154_0cea585d7c7f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460955",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0cea585d-7c7f-52f8-885d-514d189849ad",
      "source_id": "3731460955",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "心願清單",
      "brief_summary": "升級禮物消失原因",
      "labels": [
        "活動禮物",
        "禮物消失"
      ],
      "body_chars": 371
    },
    {
      "id": "kb_0cfc9e99b1fd536eb79334c5fd2f1209",
      "label": "活動三【熱銷排行榜】的回合時程如何規劃？各回合獨立結算嗎？",
      "file_type": "document",
      "source_file": "article_0155_0cfc9e99b1fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442128393",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0cfc9e99-b1fd-536e-b793-34c5fd2f1209",
      "source_id": "4442128393",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 2195
    },
    {
      "id": "kb_0d0c6ada27b5438bb243f7c8aa34ef6f",
      "label": "為什麼活動剛開始時直播間禮物面板顯示的活動禮物很少？",
      "file_type": "document",
      "source_file": "article_0156_0d0c6ada27b5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454664713",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d0c6ada-27b5-438b-b243-f7c8aa34ef6f",
      "source_id": "3454664713",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "勳章兌換查看",
      "brief_summary": "填寫資料兌換設定",
      "labels": [],
      "body_chars": 128
    },
    {
      "id": "kb_0d2712a139de59d7a6b6097961adab39",
      "label": "未付款成功的訂單顯示待處理並卡住餘額可以取消嗎",
      "file_type": "document",
      "source_file": "article_0157_0d2712a139de.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461621",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d2712a1-39de-59d7-a6b6-097961adab39",
      "source_id": "3731461621",
      "version": 12.0,
      "question_type": "儲值",
      "sub_type": "未付款退款",
      "brief_summary": "未付款訂單取消與餘額",
      "labels": [
        "儲值入帳",
        "浪花數量",
        "帳務查詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 518
    },
    {
      "id": "kb_0d5d0515a6d956d18f08e83ce4bea2b0",
      "label": "如何查詢活動中累積收到的活動禮物鑽石數量？",
      "file_type": "document",
      "source_file": "article_0158_0d5d0515a6d9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176479",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d5d0515-a6d9-56d1-8f08-e83ce4bea2b0",
      "source_id": "3736176479",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "送禮活動",
      "brief_summary": "綁定送禮活動數量未增",
      "labels": [
        "產品功能",
        "購買問題",
        "禮物機制",
        "活動-/-任務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 916
    },
    {
      "id": "kb_0d6ce7b0a27e56b3ba931711a7602b0e",
      "label": "星橋花月第一階段靈鵲之羽的七天任務可以回頭完成嗎？",
      "file_type": "document",
      "source_file": "article_0159_0d6ce7b0a27e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345655",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d6ce7b0-a27e-56b3-ba93-1711a7602b0e",
      "source_id": "3732345655",
      "version": 23.0,
      "question_type": "活動",
      "sub_type": "靈鵲之羽每日加碼任務",
      "brief_summary": "靈鵲之羽私訊送禮任務",
      "labels": [
        "徽章贈送",
        "活動獎勵",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 641
    },
    {
      "id": "kb_0d6ee7cc2d2c498aa24d0e3f248b463d",
      "label": "直播間紅包顯示異常該如何處理？",
      "file_type": "document",
      "source_file": "article_0160_0d6ee7cc2d2c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406075",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d6ee7cc-2d2c-498a-a24d-0e3f248b463d",
      "source_id": "3736406075",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "紅包功能",
      "brief_summary": "系統紅包丟失處理",
      "labels": [],
      "body_chars": 130
    },
    {
      "id": "kb_0d733f0a8b2853f18fcab83d33eb29dd",
      "label": "OBS開播時，官網無法獲取串流碼，該如何處理？",
      "file_type": "document",
      "source_file": "article_0161_0d733f0a8b28.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678011499/OBS",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d733f0a-8b28-53f1-8fca-b83d33eb29dd",
      "source_id": "3678011499",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "獲取串流碼",
      "brief_summary": "串流碼獲取異常",
      "labels": [
        "串流碼問題",
        "開播異常"
      ],
      "body_chars": 208
    },
    {
      "id": "kb_0d895978865459a79b3c4c77b94832a7",
      "label": "葡萄的獲得方式是什麼？",
      "file_type": "document",
      "source_file": "article_0162_0d8959788654.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493689",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0d895978-8654-59a7-9b3c-4c77b94832a7",
      "source_id": "3731493689",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "葡萄獲得方式",
      "brief_summary": "葡萄獲得方式",
      "labels": [
        "產品功能",
        "資訊查詢"
      ],
      "body_chars": 566
    },
    {
      "id": "kb_0da1106dd75553e687cc028e3202004d",
      "label": "應用程式無法更新或更新後功能異常如何處理？",
      "file_type": "document",
      "source_file": "article_0163_0da1106dd755.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492144",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0da1106d-d755-53e6-87cc-028e3202004d",
      "source_id": "3731492144",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "應用程式更新異常處理",
      "labels": [
        "應用程式更新",
        "功能異常",
        "系統相容性",
        "下載問題"
      ],
      "body_chars": 1509
    },
    {
      "id": "kb_0dacd450cbbb59f39471a8dd10321d67",
      "label": "當月儲值達到伯爵爵位是否能參加抽抽樂活動？過期的抽抽樂機會能否補發？",
      "file_type": "document",
      "source_file": "article_0164_0dacd450cbbb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677945956",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0dacd450-cbbb-59f3-9471-a8dd10321d67",
      "source_id": "3677945956",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "伯爵抽抽樂資格",
      "labels": [
        "活動資格",
        "儲值問題",
        "機會補發"
      ],
      "body_chars": 150
    },
    {
      "id": "kb_0db138dd0ca15b05a581fa20a44257aa",
      "label": "如何提升在平台上的名次？",
      "file_type": "document",
      "source_file": "article_0165_0db138dd0ca1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123420",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0db138dd-0ca1-5b05-a581-fa20a44257aa",
      "source_id": "3057123420",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "主播等級規則",
      "brief_summary": "每日開播一小時或收禮",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 449
    },
    {
      "id": "kb_0dd0f0de8d68524cb3f75122548657c8",
      "label": "為什麼預測事件的結算日期顯示為 5 月 31 日？",
      "file_type": "document",
      "source_file": "article_0166_0dd0f0de8d68.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617166/5+31",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0dd0f0de-8d68-524c-b3f7-5122548657c8",
      "source_id": "3679617166",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "預測事件結算",
      "brief_summary": "個人頁面查詢積分到期",
      "labels": [
        "積分查詢",
        "到期查詢",
        "帳戶積分"
      ],
      "body_chars": 166
    },
    {
      "id": "kb_0df4fa71599150f694b5b9405c7ab216",
      "label": "6114768的白紗告白活動獎金何時會發放？",
      "file_type": "document",
      "source_file": "article_0167_0df4fa715991.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676176486/6114768",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0df4fa71-5991-50f6-94b5-b9405c7ab216",
      "source_id": "3676176486",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "白紗告白活動獎金",
      "brief_summary": "依活動頁規則為準",
      "labels": [
        "活動任務問題",
        "活動規則",
        "活動-/-任務問題"
      ],
      "body_chars": 216
    },
    {
      "id": "kb_0e0f49c0355157a7ad06a56282f605db",
      "label": "查詢儲值或贈送紀錄時浪ID輸入錯誤該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0168_0e0f49c03551.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771917/ID",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0e0f49c0-3551-57a7-ad06-a56282f605db",
      "source_id": "3730771917",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "會員帳號資訊",
      "brief_summary": "提供雙方帳號截圖客服",
      "labels": [
        "儲值錯誤",
        "浪幣轉移",
        "帳號問題"
      ],
      "body_chars": 542
    },
    {
      "id": "kb_0e163528c1c6543c839ca3c942c38606",
      "label": "ATM轉帳儲值後為什麼入帳失敗或沒收到獎勵？",
      "file_type": "document",
      "source_file": "article_0169_0e163528c1c6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214514/ATM",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0e163528-c1c6-543c-839c-a3c942c38606",
      "source_id": "3732214514",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "ATM繳費",
      "brief_summary": "ATM繳費突破轉帳限",
      "labels": [
        "繳費問題",
        "金額限制",
        "atm繳費",
        "儲值-/-支付問題"
      ],
      "body_chars": 683
    },
    {
      "id": "kb_0e5e757c91ac5f8f9078b7678065ad5f",
      "label": "美國地區的用戶是否能使用美國手機號碼綁定帳號？",
      "file_type": "document",
      "source_file": "article_0170_0e5e757c91ac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831133",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0e5e757c-91ac-5f8f-9078-b7678065ad5f",
      "source_id": "3736831133",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "美國門號無法綁定帳號",
      "labels": [
        "帳號綁定",
        "地區限制",
        "功能限制"
      ],
      "body_chars": 144
    },
    {
      "id": "kb_0e6bb6959fd45c9aabc64e726c7a0825",
      "label": "儲值滿額是否有贈送人氣禮或加碼獎勵？領取規則為何？",
      "file_type": "document",
      "source_file": "article_0171_0e6bb6959fd4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3624468484",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0e6bb695-9fd4-5c9a-abc6-4e726c7a0825",
      "source_id": "3624468484",
      "version": 36.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "每月六號及二十二號左",
      "labels": [
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 1243
    },
    {
      "id": "kb_0e6daff367504c7f9b6841c959cb79d8",
      "label": "如何查詢特定帳號是否還有未領取的儲值加碼禮？",
      "file_type": "document",
      "source_file": "article_0172_0e6daff36750.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617036",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0e6daff3-6750-4c7f-9b68-41c959cb79d8",
      "source_id": "3679617036",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "儲值帳號轉移",
      "brief_summary": "浪花無法跨帳號合併",
      "labels": [],
      "body_chars": 92
    },
    {
      "id": "kb_0ea471f550b150b4b93dae89b641164c",
      "label": "完成手機綁定後要如何開始直播？",
      "file_type": "document",
      "source_file": "article_0173_0ea471f550b1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952651",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0ea471f5-50b1-50b4-b93d-ae89b641164c",
      "source_id": "3731952651",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "直播規範",
      "brief_summary": "非簽約主播規範",
      "labels": [
        "直播功能",
        "設備需求",
        "手機直播",
        "直播-/-主播功能"
      ],
      "body_chars": 272
    },
    {
      "id": "kb_0f547f5019625f4fa9e763e454654599",
      "label": "在這裡儲值會比在電腦上儲值划算嗎？",
      "file_type": "document",
      "source_file": "article_0174_0f547f501962.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847634",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0f547f50-1962-5f4f-a9e7-63e454654599",
      "source_id": "3677847634",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "取得代碼與機台操作",
      "labels": [
        "繳費方式",
        "超商繳費",
        "超商付款",
        "繳費流程",
        "會員續訂",
        "儲值-/-支付問題"
      ],
      "body_chars": 782
    },
    {
      "id": "kb_0f54bcb6d42958038ce7b09e7166bfda",
      "label": "直播間小遊戲有哪些遊玩方式與服務條款？",
      "file_type": "document",
      "source_file": "article_0175_0f54bcb6d429.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3877175308",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0f54bcb6-d429-5803-8ce7-b09e7166bfda",
      "source_id": "3877175308",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "禁止利用漏洞外掛作弊",
      "labels": [],
      "body_chars": 872
    },
    {
      "id": "kb_0f726860c0f85dce8e21c39b1158cdb4",
      "label": "主播收到私訊送的禮物後會直接變成鑽石收益嗎？",
      "file_type": "document",
      "source_file": "article_0176_0f726860c0f8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492271",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0f726860-c0f8-5dce-8e21-c39b1158cdb4",
      "source_id": "3731492271",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "頭條浪花",
      "brief_summary": "未開啟也會收到鑽石",
      "labels": [
        "產品功能",
        "禮物發送",
        "鑽石收取",
        "獎勵-/-禮物問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 230
    },
    {
      "id": "kb_0fb3c76675d9568c86ddc0e556a6fdb1",
      "label": "為什麼送出特效後等了很久都沒有跑出來？",
      "file_type": "document",
      "source_file": "article_0177_0fb3c76675d9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736537146",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0fb3c766-75d9-568c-86dd-c0e556a6fdb1",
      "source_id": "3736537146",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "特效補發",
      "brief_summary": "特效延遲補發",
      "labels": [
        "物品未到帳",
        "背包顯示異常",
        "碎片兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 483
    },
    {
      "id": "kb_0fd406a5633d52609736109dc7ae4989",
      "label": "客服是否能協助查詢 Facebook 登入的帳號與密碼？",
      "file_type": "document",
      "source_file": "article_0178_0fd406a5633d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257580/Facebook",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0fd406a5-633d-5260-9736-109dc7ae4989",
      "source_id": "3737257580",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "帳號資訊來源",
      "brief_summary": "客服帳號資訊來源",
      "labels": [
        "儲值問題",
        "匯款通知",
        "獎勵發放",
        "客服-/-服務諮詢",
        "帳號-/-登入問題"
      ],
      "body_chars": 561
    },
    {
      "id": "kb_0fe1fbbfa92d5a78a0340d91d73ceba2",
      "label": "提領（主播）",
      "file_type": "document",
      "source_file": "article_0179_0fe1fbbfa92d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363504139",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "0fe1fbbf-a92d-5a78-a034-0d91d73ceba2",
      "source_id": "3363504139",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "金幣提領",
      "brief_summary": "送出按鈕不可點排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 249
    },
    {
      "id": "kb_1007b6029f105a82a2afcd267b42ae88",
      "label": "可以提供主播的聯絡方式或好友資訊嗎？",
      "file_type": "document",
      "source_file": "article_0180_1007b6029f10.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192331",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1007b602-9f10-5a82-a2af-cd267b42ae88",
      "source_id": "3677192331",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "主播聯絡方式",
      "brief_summary": "私訊未開放客服無法提",
      "labels": [
        "私訊功能",
        "用戶糾紛",
        "客服權責"
      ],
      "body_chars": 487
    },
    {
      "id": "kb_1029fadbe228418baa65ee0b3ce2d16b",
      "label": "兌換推薦時間是否可以連續兌換兩次七天？",
      "file_type": "document",
      "source_file": "article_0181_1029fadbe228.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092838",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1029fadb-e228-418b-aa65-ee0b3ce2d16b",
      "source_id": "3737092838",
      "version": 1.0,
      "question_type": "會員",
      "sub_type": "服務效期計算",
      "brief_summary": "至少需30至45個工",
      "labels": [],
      "body_chars": 65
    },
    {
      "id": "kb_1037658c8c3d5d368fd0c421d39bb1f3",
      "label": "活動文宣內容誤植「詩歌」為「唱將」如何處理？",
      "file_type": "document",
      "source_file": "article_0182_1037658c8c3d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734798741",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1037658c-8c3d-5d36-8fd0-c421d39bb1f3",
      "source_id": "3734798741",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "活動文宣誤植",
      "brief_summary": "文宣內容誤植處理",
      "labels": [
        "活動文宣錯誤",
        "內容誤植",
        "資訊錯誤"
      ],
      "body_chars": 206
    },
    {
      "id": "kb_103d4119633e5e6e908c77740b959806",
      "label": "任務/簽到/成就",
      "file_type": "document",
      "source_file": "article_0183_103d4119633e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363110933",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "103d4119-633e-5e6e-908c-77740b959806",
      "source_id": "3363110933",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "任務系統",
      "brief_summary": "領取異常排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 345
    },
    {
      "id": "kb_105e8045d9b95b41b3becfc7efe92005",
      "label": "綁定帳號時所指的帳號定義為何？",
      "file_type": "document",
      "source_file": "article_0184_105e8045d9b9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951851",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "105e8045-d9b9-5b41-b3be-cfc7efe92005",
      "source_id": "3731951851",
      "version": 8.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "不會自動綁定",
      "labels": [
        "帳號問題",
        "登入綁定",
        "功能說明",
        "帳號-/-登入問題"
      ],
      "body_chars": 350
    },
    {
      "id": "kb_1093f33d870251e88a64716148f9f251",
      "label": "填寫使用者意見調查問卷後可以獲得什麼獎勵？",
      "file_type": "document",
      "source_file": "article_0185_1093f33d8702.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345590",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1093f33d-8702-51e8-8a64-716148f9f251",
      "source_id": "3732345590",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "浪妞服務與獎勵",
      "brief_summary": "浪妞關心與獎勵機制",
      "labels": [
        "獎勵發放",
        "禮物領取",
        "活動-/-任務問題"
      ],
      "body_chars": 255
    },
    {
      "id": "kb_10982d35068c5704a952fce1af86fc6d",
      "label": "如何合併已有的帳號與新建立的帳號？",
      "file_type": "document",
      "source_file": "article_0186_10982d35068c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787713",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10982d35-068c-5704-a952-fce1af86fc6d",
      "source_id": "3733787713",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號合併與浪花轉移",
      "brief_summary": "不提供帳號合併功能",
      "labels": [
        "帳號管理",
        "功能限制",
        "帳號合併"
      ],
      "body_chars": 144
    },
    {
      "id": "kb_10a1bc40f5d84b1b9eaa90d5730e28ce",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_0187_10a1bc40f5d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10a1bc40-f5d8-4b1b-9eaa-90d5730e28ce",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 39
    },
    {
      "id": "kb_10a9d7d9cf8f5fb3a56feaf04c4751e9",
      "label": "慈慈喜歡哪種料理或小吃？",
      "file_type": "document",
      "source_file": "article_0188_10a9d7d9cf8f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257391",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10a9d7d9-cf8f-5fb3-a56f-eaf04c4751e9",
      "source_id": "3737257391",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "人物喜好",
      "brief_summary": "慈慈喜好查詢",
      "labels": [
        "人物喜好",
        "資訊查詢"
      ],
      "body_chars": 336
    },
    {
      "id": "kb_10c2c2b19e4d568dad2ff72ada9dceb2",
      "label": "專屬紅包可以在哪裡發放與領取？",
      "file_type": "document",
      "source_file": "article_0189_10c2c2b19e4d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951891",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10c2c2b1-9e4d-568d-ad2f-f72ada9dceb2",
      "source_id": "3731951891",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "紅包退回規則",
      "brief_summary": "專屬紅包發放領取限制",
      "labels": [
        "紅包領取",
        "家族功能",
        "獎勵異常",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 501
    },
    {
      "id": "kb_10c4573c8c7f5156bd7c997afb632fef",
      "label": "透過活動三「濃情七夕抽抽樂」抽到的獎勵可以轉贈給其他人嗎？",
      "file_type": "document",
      "source_file": "article_0190_10c4573c8c7f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676373051",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10c4573c-8c7f-5156-bd7c-997afb632fef",
      "source_id": "3676373051",
      "version": 22.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "前往幸運抽抽樂查看結",
      "labels": [
        "活動獎勵",
        "獎勵查詢",
        "獎勵領取",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "會員-/-等級問題",
        "獎勵-/-禮物問題",
        "其他"
      ],
      "body_chars": 1259
    },
    {
      "id": "kb_10c71962ca045933b64847ecacce7991",
      "label": "新玩家合成道具後為什麼沒有直接獲得道具？",
      "file_type": "document",
      "source_file": "article_0191_10c71962ca04.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056500931",
      "captured_at": "2026-09-19T11:55:25.399000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10c71962-ca04-5933-b648-47ecacce7991",
      "source_id": "3056500931",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "背包道具",
      "brief_summary": "簽約主播限定取得",
      "labels": [
        "各項操作功能說明",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 405
    },
    {
      "id": "kb_10eedaa196fc40cf830604ead731da89",
      "label": "提供 Apple 訂單收據截圖給客服核對時可以遮擋個人資料嗎？",
      "file_type": "document",
      "source_file": "article_0192_10eedaa196fc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930223",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10eedaa1-96fc-40cf-8306-04ead731da89",
      "source_id": "3676930223",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "Touch 'n Go eWallet",
      "brief_summary": "Touch n Go",
      "labels": [],
      "body_chars": 53
    },
    {
      "id": "kb_10f75438faff5fafadeceedc4897f5fa",
      "label": "為什麼每次貴族升級後，進場特效會不見？",
      "file_type": "document",
      "source_file": "article_0193_10f75438faff.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092916",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "10f75438-faff-5faf-adec-eedc4897f5fa",
      "source_id": "3737092916",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "進場特效",
      "brief_summary": "進場特效消失處理",
      "labels": [
        "產品功能",
        "音效問題",
        "進場特效",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 358
    },
    {
      "id": "kb_1123ccb9dbba53209e9d5d835d34e780",
      "label": "送禮時未正常顯示特效該如何申請補發？",
      "file_type": "document",
      "source_file": "article_0194_1123ccb9dbba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772209",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1123ccb9-dbba-5320-9e9d-5d835d34e780",
      "source_id": "3730772209",
      "version": 20.0,
      "question_type": "禮物",
      "sub_type": "炫彩小帝王特效",
      "brief_summary": "炫彩小帝王特效未顯示",
      "labels": [
        "獎品問題",
        "活動獎勵",
        "兌換規則",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1483
    },
    {
      "id": "kb_114155985b5659baba74970efc7f723e",
      "label": "目前可以使用 MyCard 進行儲值嗎？",
      "file_type": "document",
      "source_file": "article_0195_114155985b56.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501503/MyCard",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
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      "sub_type": "火箭合成",
      "brief_summary": "無積分折扣",
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      "brief_summary": "用戶名稱字數上限",
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      "brief_summary": "提供收件資訊",
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        "忘記登入方式",
        "客服-/-服務諮詢"
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      "label": "618活動期間的半價背包禮物在活動結束後送出，還能增加活動積分嗎？",
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      "sub_type": "購物包",
      "brief_summary": "購物包獲得方式",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3604742205",
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      "label": "申請更換登入方式時，客服要求提供的「儲值紀錄」是什麼？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831767",
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      "sub_type": "帳號登入問題",
      "brief_summary": "更改登入收據與繳費單",
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        "登入問題",
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      "label": "主播參加本活動的分組標準為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552696/10",
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      "question_type": "會員",
      "sub_type": "晉級門檻",
      "brief_summary": "客服協助兌換",
      "labels": [
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        "客服協助",
        "商品發放",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "會員-/-等級問題"
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      "label": "618年中狂歡檔活動的活動時間是什麼時候？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4218486809",
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      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
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      "label": "網速不理想容易卡頓，能否增設手動調整畫質功能？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056566475",
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      "brief_summary": "右下角點選遊戲圖示",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4137353274/-",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金宣虎粉絲見面會活動",
      "brief_summary": "主播活動獎勵說明",
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    {
      "id": "kb_1296047361695c3a91243cc165826454",
      "label": "甜心採果介面點不進去該怎麼處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4054614048",
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      "sub_type": "甜心採果",
      "brief_summary": "甜心採果介面異常處理",
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      "label": "畢業狂歡是否有專屬的限定禮物？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493279",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "商品功能建議",
      "brief_summary": "會員福利建議記錄",
      "labels": [
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        "會員權益",
        "客服-/-服務諮詢",
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      "id": "kb_12ae93589ab4522d9cbdd2d596fafb32",
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      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
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      "label": "人氣頭條爭奪賽的開放時間與參與規則為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126673",
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      "sub_type": "時段賽積分",
      "brief_summary": "時段賽積分累計規則",
      "labels": [
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      "source_id": "3678568636",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "款項爭議",
      "brief_summary": "需自行聯繫銀行金流撤",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461692/10+11",
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      "version": 2.0,
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      "sub_type": "雙10雙11限定美麗升級價",
      "brief_summary": "雙11活動票券使用限",
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      "source_id": "3737748491",
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      "question_type": "禮物",
      "sub_type": "帝王贈活動",
      "brief_summary": "小帝王贈禮物補發",
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      "id": "kb_1317102ccfda5b6ab916649fe5cbe6c6",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175745",
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      "source_id": "3736175745",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "情定道具印信獲得",
      "brief_summary": "情定道具印信獲得",
      "labels": [
        "物品領取",
        "道具使用",
        "功能諮詢",
        "獎勵-/-禮物問題"
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      "id": "kb_132848440609596e98b414d85db42653",
      "label": "主播未收到7月3日申請的收益提領帳務通知何時會出款？",
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      "source_file": "article_0218_132848440609.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055550499/7+3",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13284844-0609-596e-98b4-14d85db42653",
      "source_id": "3055550499",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "送禮收益機制",
      "brief_summary": "私訊禮物即時計入收益",
      "labels": [
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        "收益-/-鑽石問題"
      ],
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      "id": "kb_133d3e97d1ce5fb28f47f1dce8265359",
      "label": "直播間的殺豬公紅包任務有限制包數嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668096",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676668096",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "紅包禮物上架",
      "brief_summary": "無法自行重新上架",
      "labels": [
        "直播功能",
        "禮物功能",
        "功能建議",
        "活動-/-任務問題"
      ],
      "body_chars": 283
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    {
      "id": "kb_13561c41e1dc5b79987e327b37eacdad",
      "label": "抽到的貼紙文字在iOS手機上無法顯示，但在Android手機上正常顯示，該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494148/iOS+Android",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13561c41-e1dc-5b79-987e-327b37eacdad",
      "source_id": "3731494148",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "貼紙使用限制",
      "brief_summary": "iOS貼紙文字顯示異",
      "labels": [
        "顯示異常",
        "貼圖問題",
        "ios問題"
      ],
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    {
      "id": "kb_135e54ee13bd58778d5d3f8050414aa3",
      "label": "活動資格是看貴族那邊的浪花數嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322894",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "135e54ee-13bd-5877-8d5d-3f8050414aa3",
      "source_id": "3737322894",
      "version": 10.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "活動資格與貴族浪花數",
      "labels": [
        "產品功能",
        "貴族系統",
        "規則說明",
        "會員-/-等級問題"
      ],
      "body_chars": 562
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      "id": "kb_13715d2fe10e57ffafc34654f9e76de5",
      "label": "為什麼參加活動觀看直播已達指定時長卻未累計時數？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733782757",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733782757",
      "version": 20.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "開播問題",
        "串流失敗",
        "應用程式異常",
        "顯示-/-系統異常",
        "其他",
        "直播-/-主播功能",
        "活動-/-任務問題",
        "技術"
      ],
      "body_chars": 1560
    },
    {
      "id": "kb_139bc5c696405e2198035b7f9bbb9325",
      "label": "如何確認系統是否已刪除銀行帳號資訊？",
      "file_type": "document",
      "source_file": "article_0223_139bc5c69640.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323711",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737323711",
      "version": 6.0,
      "question_type": "儲值",
      "sub_type": "銀行帳號刪除",
      "brief_summary": "提供匯款憑證核對帳款",
      "labels": [
        "匯款",
        "虛擬帳戶",
        "帳款確認",
        "支付問題"
      ],
      "body_chars": 366
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      "id": "kb_13a143b5e1a546e2a588a88456d91234",
      "label": "若遭到用戶騷擾、威脅或發生糾紛該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438594",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13a143b5-e1a5-46e2-a588-a88456d91234",
      "source_id": "3363438594",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
      "labels": [],
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    },
    {
      "id": "kb_13a5acae01365551b363323c34598c4f",
      "label": "如何查詢或提供iOS儲值收據？",
      "file_type": "document",
      "source_file": "article_0225_13a5acae0136.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787258/iOS",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13a5acae-0136-5551-b363-323c34598c4f",
      "source_id": "3733787258",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "資訊公布時程",
      "brief_summary": "資訊公布時程",
      "labels": [
        "儲值問題",
        "收據查詢",
        "支付失敗"
      ],
      "body_chars": 753
    },
    {
      "id": "kb_13b40f34549c59dba3f9d6d6ab735e4c",
      "label": "如何加入專屬管道並領取獎勵？",
      "file_type": "document",
      "source_file": "article_0226_13b40f34549c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460785",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13b40f34-549c-59db-a3f9-d6d6ab735e4c",
      "source_id": "3731460785",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "加碼任務活動",
      "brief_summary": "專屬管道獎勵領取",
      "labels": [
        "活動登記",
        "加碼活動",
        "活動問題"
      ],
      "body_chars": 216
    },
    {
      "id": "kb_13b6b94b69cd55d2b561f46d4e1f05af",
      "label": "要如何才能觸發核彈特效？",
      "file_type": "document",
      "source_file": "article_0227_13b6b94b69cd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3451879465",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13b6b94b-69cd-55d2-b561-f46d4e1f05af",
      "source_id": "3451879465",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "進場特效",
      "brief_summary": "聊天區需縮小才能正常",
      "labels": [
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      ],
      "body_chars": 181
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    {
      "id": "kb_13d0842d7ef1503c8df332e9b5ffd5d1",
      "label": "錯過活動登記時間還可以補登記參加抽獎嗎？",
      "file_type": "document",
      "source_file": "article_0228_13d0842d7ef1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492882",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13d0842d-7ef1-503c-8df3-32e9b5ffd5d1",
      "source_id": "3731492882",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "七夕儲值返還",
      "brief_summary": "七夕浪花返還名額查詢",
      "labels": [
        "活動獎勵",
        "獎勵補領",
        "活動-/-任務問題"
      ],
      "body_chars": 301
    },
    {
      "id": "kb_13e27b9e72cf5700990bc4723d044b3f",
      "label": "活動贈送的 15K 秘戀禮物有什麼條件限制？",
      "file_type": "document",
      "source_file": "article_0229_13e27b9e72cf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676438746/15K",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "13e27b9e-72cf-5700-990b-c4723d044b3f",
      "source_id": "3676438746",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動贈品",
      "brief_summary": "查詢贈品庫存名額",
      "labels": [
        "活動贈品",
        "贈品查詢",
        "庫存名額",
        "活動-/-任務問題"
      ],
      "body_chars": 363
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    {
      "id": "kb_1405812877f75358af9c71c39f69a279",
      "label": "如何確認每月首次儲值達指定門檻的積分是否已領取",
      "file_type": "document",
      "source_file": "article_0230_1405812877f7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951697",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "14058128-77f7-5358-af9c-71c39f69a279",
      "source_id": "3731951697",
      "version": 14.0,
      "question_type": "會員",
      "sub_type": "貴族特權與獎勵",
      "brief_summary": "客服登記活動",
      "labels": [
        "儲值活動",
        "積分回饋",
        "活動登記",
        "活動-/-任務問題",
        "積分-/-兌換問題"
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      "label": "為什麼參加活動發佈動態影片後活動頁面沒有顯示貼文或影片？",
      "file_type": "document",
      "source_file": "article_0231_144a4e79fff8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452279",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "144a4e79-fff8-57b1-89b2-14a71ef61247",
      "source_id": "3055452279",
      "version": 24.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "浪live帳號及登入連線問題",
        "帳號-/-登入問題",
        "其他",
        "活動-/-任務問題"
      ],
      "body_chars": 1190
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    {
      "id": "kb_144ab5912f985baaba5f60c31ae36b39",
      "label": "虛擬帳號分批繳費未繳足，浪花如何發放？",
      "file_type": "document",
      "source_file": "article_0232_144ab5912f98.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344611",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "144ab591-2f98-5baa-ba5f-60c31ae36b39",
      "source_id": "3732344611",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "虛擬帳號繳費",
      "brief_summary": "依實際繳費金額發放",
      "labels": [
        "浪花發放",
        "繳費問題",
        "虛擬帳號"
      ],
      "body_chars": 167
    },
    {
      "id": "kb_144b36dcb5125af7b4961d82750a3fda",
      "label": "聯繫客服後，等待修復需要多久時間？",
      "file_type": "document",
      "source_file": "article_0233_144b36dcb512.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322842",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "144b36dc-b512-5af7-b496-1d82750a3fda",
      "source_id": "3737322842",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "處理時間",
      "brief_summary": "非執勤問題處理時間",
      "labels": [
        "回覆速度",
        "申訴反映"
      ],
      "body_chars": 330
    },
    {
      "id": "kb_14705481c93656148a11f4d8672da706",
      "label": "如何獲得虛擬形象的服飾與裝扮？",
      "file_type": "document",
      "source_file": "article_0234_14705481c936.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606642717",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "14705481-c936-5614-8a11-f4d8672da706",
      "source_id": "3606642717",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "虛擬形象",
      "brief_summary": "服飾取得贈送與時尚值",
      "labels": [
        "產品功能"
      ],
      "body_chars": 416
    },
    {
      "id": "kb_1479df1f9e9055c2a5ef71d00f55deb8",
      "label": "我要怎麼知道七夕實體花束目前還剩下多少數量？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749352",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677749352",
      "version": 14.0,
      "question_type": "禮物",
      "sub_type": "粉色七夕花束",
      "brief_summary": "隨機發放機率低迷",
      "labels": [
        "活動獎勵",
        "獎勵機制",
        "機率問題",
        "活動-/-任務問題"
      ],
      "body_chars": 259
    },
    {
      "id": "kb_149f77c416d853ea91df9a96044dc812",
      "label": "同一天可以發佈多篇感謝帖給不同用戶嗎？",
      "file_type": "document",
      "source_file": "article_0236_149f77c416d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056992280",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "149f77c4-16d8-53ea-91df-9a96044dc812",
      "source_id": "3056992280",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "內容發送功能",
      "brief_summary": "感謝帖標記規則",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 341
    },
    {
      "id": "kb_14bae8ad5bed52818396a1049fb7d0f0",
      "label": "公司附近是否有停車場？",
      "file_type": "document",
      "source_file": "article_0237_14bae8ad5bed.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3524132894",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "14bae8ad-5bed-5281-8396-a1049fb7d0f0",
      "source_id": "3524132894",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "周邊停車場",
      "brief_summary": "綁定手機即可開播",
      "labels": [],
      "body_chars": 251
    },
    {
      "id": "kb_14ee25cd0f0d567fa0ef8386b39b2e34",
      "label": "主播要去哪裡查看才能顯示頭條過關數的徽章？",
      "file_type": "document",
      "source_file": "article_0238_14ee25cd0f0d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536913",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "14ee25cd-0f0d-567f-a0ef-8386b39b2e34",
      "source_id": "3736536913",
      "version": 18.0,
      "question_type": "直播",
      "sub_type": "頭條關卡活動",
      "brief_summary": "主播頭條過關數查詢",
      "labels": [
        "徽章兌換",
        "活動獎勵",
        "客服協助",
        "活動-/-任務問題",
        "直播-/-主播功能"
      ],
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      "brief_summary": "聯繫客服LINE帳號",
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        "客服-/-服務諮詢",
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      "label": "如何進行儲值以獲得積分或加碼獎勵？儲值金額和方式有何限制？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460230",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460230",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "儲值功能",
      "brief_summary": "單筆滿萬元可獲積分",
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        "積分獲取",
        "支付方式"
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      "contributor": "test Weaviate 2,719 snapshot",
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        "功能諮詢",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "其他",
        "儲值-/-支付問題"
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "依場次類型查詢",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733651916",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733651916",
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      "sub_type": "浪花消耗問題",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "藍新金流與 OMG 的儲值幣值與支付方式是否相同？",
      "file_type": "document",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "OMG金流平台",
      "brief_summary": "OhMyGod金流位",
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      "label": "如何兌換生日/週年祝福跑馬燈？需要提供哪些資訊以及如何確認發送時間？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502826",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "儲值達標獎勵領取抽獎",
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      "label": "邀請好友加入有什麼獎勵嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606118440",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3606118440",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "盛典攜伴及名額轉讓規",
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      "label": "國外用戶無法成為浪Live會員或進行直播該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092269/Live",
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      "version": 4.0,
      "question_type": "帳號",
      "sub_type": "海外用戶註冊直播",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404634",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736404634",
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      "label": "紅包雨的參與資格、機會次數如何計算？送禮時間會影響嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676438705",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "隔日機會按贈禮金額計",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213384",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732213384",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "客製化貼紙發放",
      "brief_summary": "貼紙發放時間查詢",
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      "label": "LINE舊用戶是否仍能享有相關優惠？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677290647/LINE",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "165b916e-93da-5993-af94-2b862fb585a6",
      "source_id": "3677290647",
      "version": 5.0,
      "question_type": "會員",
      "sub_type": "舊戶優惠",
      "brief_summary": "轉接人工客服查詢",
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        "舊戶權益",
        "客服流程"
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      "label": "如何尋求系統操作或相關服務協助？",
      "file_type": "document",
      "source_file": "article_0255_16782348b171.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535942",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "16782348-b171-53fd-823d-98d6539d3e2a",
      "source_id": "3736535942",
      "version": 63.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "APP內開通會員",
      "labels": [
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        "客服-/-服務諮詢"
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      "id": "kb_1686fef3963b4388bb04231f6cab766f",
      "label": "儲值獎勵包含哪些內容？",
      "file_type": "document",
      "source_file": "article_0256_1686fef3963b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191098",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1686fef3-963b-4388-bb04-231f6cab766f",
      "source_id": "3679191098",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "徽章資格與兌換",
      "brief_summary": "每週日24時結算",
      "labels": [],
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      "id": "kb_16a0df80b98e4c92b205e5de79798938",
      "label": "禮物「和你一起慢慢變老」特效中的音樂名稱是什麼？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055583271",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "16a0df80-b98e-4c92-b205-e5de79798938",
      "source_id": "3055583271",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "金龍展翅",
      "brief_summary": "提供送禮資訊回報",
      "labels": [],
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      "id": "kb_16a3d44e63dc566ebd00e30bac04d969",
      "label": "神皇等級的月儲值門檻是多少？",
      "file_type": "document",
      "source_file": "article_0258_16a3d44e63dc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "16a3d44e-63dc-566e-bd00-e30bac04d969",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
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      "label": "押注一千、12局四胡開六倍的計算方式或結果為何？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678339200/12",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678339200",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "麻將遊戲活動",
      "brief_summary": "獎勵為贈送權限",
      "labels": [
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        "獎勵發放",
        "活動-/-任務問題"
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      "label": "在 App 哪裡可以查看 VIP 儲值獎勵方案的活動規則？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256831",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737256831",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "官網儲值頁面連結",
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      "label": "勳章名稱或暱稱後面可以加上特殊符號或驚嘆號嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748409",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748409",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "勳章名稱",
      "brief_summary": "勳章特殊符號設定",
      "labels": [
        "產品功能",
        "贈送功能",
        "獎勵-/-禮物問題",
        "其他"
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      "id": "kb_1714025a025c5895a2c96b7d585fdd15",
      "label": "如何才能獲得專屬浪妞？",
      "file_type": "document",
      "source_file": "article_0262_1714025a025c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979904",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1714025a-025c-5895-a2c9-6b7d585fdd15",
      "source_id": "3675979904",
      "version": 20.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "儲值前百名可獲優先資",
      "labels": [
        "會員權益",
        "vvip服務",
        "儲值相關",
        "服務資格",
        "客服-/-服務諮詢",
        "會員-/-等級問題"
      ],
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      "id": "kb_1719bf5e94c858358cdbe406b35755c8",
      "label": "請問活動有補簽機制嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056566509",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056566509",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "簽到任務",
      "brief_summary": "補簽卡取得途徑",
      "labels": [
        "各項操作功能說明",
        "活動-/-任務問題"
      ],
      "body_chars": 149
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      "label": "0.5K粉絲多久沒有送禮會從粉絲團消失？",
      "file_type": "document",
      "source_file": "article_0264_1723830cf10b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056468150/0.5K",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1723830c-f10b-50a2-8a1e-30793e7ded87",
      "source_id": "3056468150",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "粉絲團退出與消失",
      "brief_summary": "可退出家族群組",
      "labels": [
        "各項操作功能說明",
        "其他",
        "會員-/-等級問題",
        "活動-/-任務問題"
      ],
      "body_chars": 410
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      "id": "kb_17315efea8f257a19bed4309b1534262",
      "label": "富豪榜月榜的計算方式為何？轉盤禮與爆擊禮物是否列入計算？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831575",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736831575",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "月榜統計",
      "brief_summary": "富豪榜月榜計算方式",
      "labels": [
        "富豪榜",
        "計算方式",
        "活動規則"
      ],
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      "id": "kb_175a242f1d755105b406a476d2e3d3de",
      "label": "我是用戶，觀看直播間時有哪些功能可以使用？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3605757973",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3605757973",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "直播間功能",
      "brief_summary": "直播互動與榜單查看",
      "labels": [
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      "id": "kb_176139815b4454168ef446eda7828a80",
      "label": "為什麼官網操作時畫面一直跳回，導致無法登入、續費或購買？",
      "file_type": "document",
      "source_file": "article_0267_176139815b44.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322801",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737322801",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "官網操作跳轉",
      "brief_summary": "官網操作畫面跳回處理",
      "labels": [
        "登入問題",
        "支付失敗",
        "官網操作",
        "頁面跳轉"
      ],
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      "id": "kb_176d8ae2f29a510ba124fd7fc3d6c218",
      "label": "若有黑粉造謠滋事，提供證據是否能申請封號？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952321",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952321",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "黑粉造謠檢舉封號",
      "labels": [
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        "帳號檢舉",
        "用戶行為規範"
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      "id": "kb_178007af688b5dbdaa6b25ca5833e95e",
      "label": "平台任務功能出現異常無法正常使用怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733554395",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "178007af-688b-5dbd-aa6b-25ca5833e95e",
      "source_id": "3733554395",
      "version": 8.0,
      "question_type": "支援",
      "sub_type": "LINE客服異常",
      "brief_summary": "LINE客服功能已恢",
      "labels": [
        "平台通知",
        "功能優化",
        "用戶回饋",
        "客服-/-服務諮詢",
        "其他",
        "顯示-/-系統異常"
      ],
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      "id": "kb_179421dc3d4c55fe89b94d782b659942",
      "label": "「中秋華燈宴」加碼送禮任務限定贈送哪些活動禮物？",
      "file_type": "document",
      "source_file": "article_0270_179421dc3d4c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045433",
      "captured_at": "2026-09-20T04:01:37.595000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "179421dc-3d4c-55fe-89b9-4d782b659942",
      "source_id": "3676045433",
      "version": 17.0,
      "question_type": "禮物",
      "sub_type": "積分商品兌換",
      "brief_summary": "海外寄送需自付運費",
      "labels": [
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        "活動-/-任務問題"
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      "body_chars": 881
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    {
      "id": "kb_17dcf6eb017851568a49939d05cf08dc",
      "label": "TOP",
      "file_type": "document",
      "source_file": "article_0271_17dcf6eb0178.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4137353274/-",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "17dcf6eb-0178-5156-8a49-939d05cf08dc",
      "source_id": "4137353274",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金宣虎粉絲見面會活動",
      "brief_summary": "主播活動獎勵說明",
      "labels": [],
      "body_chars": 1309
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    {
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      "label": "為什麼我已首儲過，APP仍跳出需首次儲值才能參與的活動提示？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830175/APP",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "180b667e-053f-5dce-b4c1-68813da89c3c",
      "source_id": "3736830175",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "浪Live儲值規則",
      "brief_summary": "浪花大額儲值流程",
      "labels": [
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        "首儲問題",
        "帳號狀態"
      ],
      "body_chars": 548
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      "label": "直播內容疑似為錄影播放或自動跳轉，請問這是正常的嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437709",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "181e3afd-cb1f-5de7-b41c-bc9f7f3fb2bf",
      "source_id": "3736437709",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "觀看問題處理",
      "brief_summary": "影片觀看問題排除",
      "labels": [
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        "內容問題",
        "問題回報"
      ],
      "body_chars": 842
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    {
      "id": "kb_1839846234bc530087abda99cfe9faa0",
      "label": "為什麼App沒有跳出私訊推播通知？",
      "file_type": "document",
      "source_file": "article_0274_1839846234bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057025164/App",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "18398462-34bc-5300-87ab-da99cfe9faa0",
      "source_id": "3057025164",
      "version": 15.0,
      "question_type": "禮物",
      "sub_type": "網頁版直播送禮",
      "brief_summary": "網頁送禮提示下載Ap",
      "labels": [
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        "會員-/-等級問題",
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      "body_chars": 1280
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      "id": "kb_1865d7778b10596599a9028155f283c1",
      "label": "玩遊戲感覺狀況不好時該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0275_1865d7778b10.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3626434585",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1865d777-8b10-5965-99a9-028155f283c1",
      "source_id": "3626434585",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "浪花入帳問題",
      "brief_summary": "查詢遊戲及儲值紀錄",
      "labels": [
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        "客服-/-服務諮詢",
        "其他"
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      "body_chars": 303
    },
    {
      "id": "kb_1876dbc9ae7f5afba238c2059fbd5b12",
      "label": "活動禮物圖鑑顯示異常或消失？",
      "file_type": "document",
      "source_file": "article_0276_1876dbc9ae7f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213901",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1876dbc9-ae7f-5afb-a238-c2059fbd5b12",
      "source_id": "3732213901",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "情定七夕",
      "brief_summary": "七夕道具圖鑑與使用",
      "labels": [
        "禮物顯示異常",
        "活動獎勵",
        "app問題"
      ],
      "body_chars": 203
    },
    {
      "id": "kb_188b30b9d9815769b3bae02f1853458c",
      "label": "如何檢舉用戶在平台上的抽菸行為？",
      "file_type": "document",
      "source_file": "article_0277_188b30b9d981.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157445",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "188b30b9-d981-5769-b3ba-e02f1853458c",
      "source_id": "3055157445",
      "version": 16.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "個人主頁三點選違規類",
      "labels": [
        "檢舉與申訴諮詢"
      ],
      "body_chars": 396
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    {
      "id": "kb_18a1e28eb2505b2b9250ecd35c749cb5",
      "label": "抽中的實體獎品是否有照片可以參考？",
      "file_type": "document",
      "source_file": "article_0278_18a1e28eb250.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345002",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "18a1e28e-b250-5b2b-9250-ecd35c749cb5",
      "source_id": "3732345002",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "延期費用損失",
      "brief_summary": "活動延期費用損失處理",
      "labels": [
        "獎品資訊",
        "活動獎品"
      ],
      "body_chars": 511
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      "id": "kb_18d4b793ea4955dca5bb939453958f6b",
      "label": "儲值時實際扣款金額與購買金額不符該如何處理？",
      "file_type": "document",
      "source_file": "article_0279_18d4b793ea49.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404634",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 25.0,
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      "brief_summary": "",
      "labels": [
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        "遊戲問題",
        "無法開啟",
        "顯示-/-系統異常",
        "儲值-/-支付問題",
        "其他",
        "客服-/-服務諮詢"
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      "body_chars": 1731
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    {
      "id": "kb_1964523a283c5d64ae8de0fdb31208f2",
      "label": "寶箱開啟需要什麼條件？",
      "file_type": "document",
      "source_file": "article_0280_1964523a283c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667924/11",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1964523a-283c-5d64-ae8d-e0fdb31208f2",
      "source_id": "3676667924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
      "labels": [],
      "body_chars": 1338
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    {
      "id": "kb_19730f5642bd5fd0a5a157175c85eb3d",
      "label": "禮物咖啡師特效文字與文案不符該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0281_19730f5642bd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749442",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19730f56-42bd-5fd0-a5a1-57175c85eb3d",
      "source_id": "3677749442",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "禮物特效顯示問題",
      "brief_summary": "联系客服申请补发",
      "labels": [
        "禮物特效異常",
        "補發申請",
        "產品功能",
        "送禮異常",
        "禮物補發"
      ],
      "body_chars": 446
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      "id": "kb_197bf37ab0665e4bb497184da1c25c5b",
      "label": "如何查詢「浪愛Level Up」活動中主播的收禮人數進度？",
      "file_type": "document",
      "source_file": "article_0282_197bf37ab066.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677028494/Level+Up",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "197bf37a-b066-5e4b-b497-184da1c25c5b",
      "source_id": "3677028494",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "浪愛Level Up",
      "brief_summary": "活動收禮人數查詢",
      "labels": [
        "活動查詢",
        "進度查詢",
        "查詢方式"
      ],
      "body_chars": 292
    },
    {
      "id": "kb_198a34397eca5fa1910b78878d263250",
      "label": "背包禮物怎麼獲得？",
      "file_type": "document",
      "source_file": "article_0283_198a34397eca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056566463",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "198a3439-7eca-5fa1-910b-78878d263250",
      "source_id": "3056566463",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "背包禮物",
      "brief_summary": "幸運轉盤及活動取得",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 75
    },
    {
      "id": "kb_19c1696a34bf579db1734e5faa122aaf",
      "label": "遊戲紀錄無法查詢或顯示筆數不足怎麼辦？",
      "file_type": "document",
      "source_file": "article_0284_19c1696a34bf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536600",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19c1696a-34bf-579d-b173-4e5faa122aaf",
      "source_id": "3736536600",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "遊戲紀錄",
      "brief_summary": "遊戲紀錄查詢異常",
      "labels": [
        "獎勵查詢",
        "收益問題"
      ],
      "body_chars": 1314
    },
    {
      "id": "kb_19d3b996cb9557c7b2c8ff5ebbfda907",
      "label": "客服可以協助代儲嗎？",
      "file_type": "document",
      "source_file": "article_0285_19d3b996cb95.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460881",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19d3b996-cb95-57c7-b2c8-ff5ebbfda907",
      "source_id": "3731460881",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "客服無法代儲",
      "labels": [
        "代儲",
        "儲值問題",
        "付款方式"
      ],
      "body_chars": 242
    },
    {
      "id": "kb_19d8183ffa945ac1a558981641d134f3",
      "label": "可以查詢手機號碼綁定到哪一個帳號嗎？",
      "file_type": "document",
      "source_file": "article_0286_19d8183ffa94.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059265",
      "captured_at": "2026-09-20T04:01:39.964000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19d8183f-fa94-5ac1-a558-981641d134f3",
      "source_id": "3055059265",
      "version": 9.0,
      "question_type": "帳號",
      "sub_type": "會員訂閱管理",
      "brief_summary": "需使用不同裝置與帳號",
      "labels": [
        "會員相關",
        "帳號-/-登入問題",
        "帳號"
      ],
      "body_chars": 778
    },
    {
      "id": "kb_19dcd9d17ca757ba998331bb433866c3",
      "label": "無法參加 6/30 線下盛典該如何處理？",
      "file_type": "document",
      "source_file": "article_0287_19dcd9d17ca7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406289/6+30",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19dcd9d1-7ca7-57ba-9983-31bb433866c3",
      "source_id": "3736406289",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "年度盛典活動",
      "brief_summary": "盛典出席補確認",
      "labels": [
        "活動問題",
        "心願單",
        "系統異常",
        "功能限制"
      ],
      "body_chars": 368
    },
    {
      "id": "kb_19eb1cd75391528e962c5dcae06ba1a7",
      "label": "為什麼我開不到禮物，或是覺得禮物很難開出來？",
      "file_type": "document",
      "source_file": "article_0288_19eb1cd75391.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3735192007",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19eb1cd7-5391-528e-962c-5dcae06ba1a7",
      "source_id": "3735192007",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "禮物開啟機率",
      "brief_summary": "禮物開不出來原因",
      "labels": [
        "禮物開啟",
        "機率性禮物",
        "功能說明"
      ],
      "body_chars": 157
    },
    {
      "id": "kb_19fbdfe01d6153e8a8e2a28249d9ce06",
      "label": "遊戲內的咬浪戳人惡作劇是什麼意思？",
      "file_type": "document",
      "source_file": "article_0289_19fbdfe01d61.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668661",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "19fbdfe0-1d61-53e8-a8e2-a28249d9ce06",
      "source_id": "3676668661",
      "version": 21.0,
      "question_type": "活動",
      "sub_type": "咬浪戳人惡作劇",
      "brief_summary": "浪Live戳人惡作劇",
      "labels": [
        "遊戲公平性",
        "機率問題",
        "遊戲機制",
        "儲值-/-支付問題",
        "活動-/-任務問題",
        "收益-/-鑽石問題",
        "顯示-/-系統異常",
        "其他"
      ],
      "body_chars": 1587
    },
    {
      "id": "kb_1a1889289b97519ead08296e65c95fbc",
      "label": "黑金嘉年華活動是否有傳送門功能？",
      "file_type": "document",
      "source_file": "article_0290_1a1889289b97.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176464",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a188928-9b97-519e-ad08-296e65c95fbc",
      "source_id": "3736176464",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "黑金嘉年華活動",
      "brief_summary": "黑金嘉年華傳送門功能",
      "labels": [
        "活動功能",
        "傳送門功能"
      ],
      "body_chars": 145
    },
    {
      "id": "kb_1a203e5c7f3d59fd8df98a4d0f342208",
      "label": "直播間禮物抓取功能是否異常？",
      "file_type": "document",
      "source_file": "article_0291_1a203e5c7f3d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438817",
      "captured_at": "2026-09-19T11:55:26.391000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a203e5c-7f3d-59fd-8df9-8a4d0f342208",
      "source_id": "3736438817",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "直播間操作",
      "brief_summary": "直播間禮物抓取功能異",
      "labels": [
        "心願清單",
        "禮物贈送",
        "活動限制"
      ],
      "body_chars": 375
    },
    {
      "id": "kb_1a290eb9d2085dd3bdc72e7ead606b75",
      "label": "為什麼平台上有大量廣告且廣告都沒有回應？",
      "file_type": "document",
      "source_file": "article_0292_1a290eb9d208.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748134",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a290eb9-d208-5dd3-bdc7-2e7ead606b75",
      "source_id": "3737748134",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "廣告問題",
      "brief_summary": "廣告過多無回應",
      "labels": [
        "廣告問題",
        "平台體驗"
      ],
      "body_chars": 431
    },
    {
      "id": "kb_1a2b5d940d155d9ea6cff67a6b91a1e3",
      "label": "案件轉交相關單位確認後大約何時會收到回覆？",
      "file_type": "document",
      "source_file": "article_0293_1a2b5d940d15.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3455647747",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a2b5d94-0d15-5d9e-a6cf-f67a6b91a1e3",
      "source_id": "3455647747",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "案件處理流程",
      "brief_summary": "簽約主播先洽經紀單位",
      "labels": [
        "收益-/-鑽石問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 347
    },
    {
      "id": "kb_1a2ee34b9449508bab6a376b5db09634",
      "label": "如何關閉貴族服務？",
      "file_type": "document",
      "source_file": "article_0294_1a2ee34b9449.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175060",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a2ee34b-9449-508b-ab6a-376b5db09634",
      "source_id": "3736175060",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族服務設定",
      "brief_summary": "隱私設置關閉方法",
      "labels": [
        "服務設定",
        "功能操作"
      ],
      "body_chars": 143
    },
    {
      "id": "kb_1a515bff16484fa3807db9a883d25447",
      "label": "如何領取幸運抽抽樂的遊戲次數？",
      "file_type": "document",
      "source_file": "article_0295_1a515bff1648.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a515bff-1648-4fa3-807d-b9a883d25447",
      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
      "body_chars": 39
    },
    {
      "id": "kb_1a53b65b3aca4a1a9c645b8231b0eb5a",
      "label": "客製物品（如【2025年度盛典】獲得的「洋洋客製」）動態效果異常該如何反映修改？",
      "file_type": "document",
      "source_file": "article_0296_1a53b65b3aca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748491",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a53b65b-3aca-4a1a-9c64-5b8231b0eb5a",
      "source_id": "3737748491",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "帝王贈活動",
      "brief_summary": "小帝王贈禮物補發",
      "labels": [],
      "body_chars": 48
    },
    {
      "id": "kb_1a53fe47355959139d31e67c63af2687",
      "label": "系統或內容缺少特定文字導致無法開啟該如何處理？",
      "file_type": "document",
      "source_file": "article_0297_1a53fe473559.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951667",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a53fe47-3559-5913-9d31-e67c63af2687",
      "source_id": "3731951667",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "紅包領取問題",
      "brief_summary": "72小時後自動消失",
      "labels": [
        "彈出視窗",
        "介面顯示",
        "直播-/-主播功能",
        "顯示-/-系統異常"
      ],
      "body_chars": 297
    },
    {
      "id": "kb_1a56739a51ea5232879ee867ab46dd16",
      "label": "十月生日禮物積分是否計入天蠍座活動？",
      "file_type": "document",
      "source_file": "article_0298_1a56739a51ea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830861",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a56739a-51ea-5232-879e-e867ab46dd16",
      "source_id": "3736830861",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "星座活動",
      "brief_summary": "依官方說明為準",
      "labels": [
        "活動積分",
        "任務規則"
      ],
      "body_chars": 166
    },
    {
      "id": "kb_1a68507dd462517f960e181fc11ef144",
      "label": "付款匯款是否只能轉入台灣的銀行帳戶？",
      "file_type": "document",
      "source_file": "article_0299_1a68507dd462.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786522",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1a68507d-d462-517f-960e-181fc11ef144",
      "source_id": "3733786522",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "儲值銀行帳號",
      "brief_summary": "ATM取得帳號",
      "labels": [
        "儲值方式",
        "轉帳儲值",
        "儲值上限",
        "儲值-/-支付問題"
      ],
      "body_chars": 853
    },
    {
      "id": "kb_1a6bcf33c1d251c1acebb85e482c516a",
      "label": "盟友綁定有什麼限制？",
      "file_type": "document",
      "source_file": "article_0300_1a6bcf33c1d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
      "body_chars": 1091
    },
    {
      "id": "kb_1aa8502c8b605fd1ae617ef0e822fcc8",
      "label": "獎勵可以要求多發一點嗎？",
      "file_type": "document",
      "source_file": "article_0301_1aa8502c8b60.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125999",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1aa8502c-8b60-5fd1-ae61-7ef0e822fcc8",
      "source_id": "3737125999",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "儲值回饋",
      "brief_summary": "獎勵無法額外多發",
      "labels": [
        "儲值獎勵",
        "抽獎次數",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 448
    },
    {
      "id": "kb_1aab6db26a415c99a209d62266832249",
      "label": "鑽石收益提領後一直沒拿到錢？",
      "file_type": "document",
      "source_file": "article_0302_1aab6db26a41.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238727",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1aab6db2-6a41-5c99-a209-d62266832249",
      "source_id": "3056238727",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "收益提領問題",
      "brief_summary": "確認提領信件及撥款時",
      "labels": [
        "儲值及收益提領相關問題"
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      "body_chars": 406
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    {
      "id": "kb_1ab9d3268e595f18b03cb983c4bb1b2e",
      "label": "傳送圖片後系統無法辨識該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0303_1ab9d3268e59.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772164",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ab9d326-8e59-5f18-b03c-b983c4bb1b2e",
      "source_id": "3730772164",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "訊息顯示問題",
      "brief_summary": "獎勵誤植週一補發",
      "labels": [
        "特效顯示異常",
        "獎勵補發",
        "活動問題",
        "顯示-/-系統異常",
        "直播-/-主播功能",
        "客服-/-服務諮詢"
      ],
      "body_chars": 667
    },
    {
      "id": "kb_1ae1149c1e4c58eb8b42bc3ba5bb56b6",
      "label": "如何檢舉惡意修改暱稱的浪客？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676471398",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ae1149c-1e4c-58eb-8b42-bc3ba5bb56b6",
      "source_id": "3676471398",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "帳號與客訴處理",
      "brief_summary": "搜尋暱稱找回浪ID",
      "labels": [
        "帳號找回",
        "登入問題",
        "客服協助",
        "帳號-/-登入問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 790
    },
    {
      "id": "kb_1af1a91c300f52269a041e3565052756",
      "label": "客戶抱怨系統或服務問題重複發生多次且反應無效該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0305_1af1a91c300f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092931",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1af1a91c-300f-5226-9a04-1e3565052756",
      "source_id": "3737092931",
      "version": 12.0,
      "question_type": "支援",
      "sub_type": "客服支援",
      "brief_summary": "主管轉接處理流程",
      "labels": [
        "檢舉處理",
        "違規審核",
        "處理時程",
        "客服-/-服務諮詢"
      ],
      "body_chars": 319
    },
    {
      "id": "kb_1af940a3c39e4c5387cd90d7423d13e5",
      "label": "為什麼新活動拉霸的禮物尚未上架？",
      "file_type": "document",
      "source_file": "article_0306_1af940a3c39e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676569735",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1af940a3-c39e-4c53-87cd-90d7423d13e5",
      "source_id": "3676569735",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "男神show活動",
      "brief_summary": "男神秀活動禮物查詢",
      "labels": [],
      "body_chars": 24
    },
    {
      "id": "kb_1b20ccb582795dbeb9fb53568d86d0df",
      "label": "透過私訊送禮給其他浪客的收益如何計算？",
      "file_type": "document",
      "source_file": "article_0307_1b20ccb58279.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3452633147",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1b20ccb5-8279-5dbe-b9fb-53568d86d0df",
      "source_id": "3452633147",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "私信功能",
      "brief_summary": "不列入榜單計算",
      "labels": [
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 255
    },
    {
      "id": "kb_1b2cf35361814acea38672a8ff4d77a0",
      "label": "儲值完成後該如何領取儲值獎勵？",
      "file_type": "document",
      "source_file": "article_0308_1b2cf3536181.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502826",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1b2cf353-6181-4ace-a386-72a8ff4d77a0",
      "source_id": "3738502826",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "儲值回饋",
      "brief_summary": "儲值達標獎勵領取抽獎",
      "labels": [],
      "body_chars": 99
    },
    {
      "id": "kb_1b8c72d6728c4a7994d5557aa2e30253",
      "label": "送禮扣款金額與活動標示不符該如何處理？",
      "file_type": "document",
      "source_file": "article_0309_1b8c72d6728c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678928922",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1b8c72d6-728c-4a79-94d5-557aa2e30253",
      "source_id": "3678928922",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "提前確認規則立即申訴",
      "labels": [],
      "body_chars": 100
    },
    {
      "id": "kb_1ba339f1cba25387be53b149679d0d59",
      "label": "如何切換到我的主號？",
      "file_type": "document",
      "source_file": "article_0310_1ba339f1cba2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787195",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ba339f1-cba2-5387-be53-b149679d0d59",
      "source_id": "3733787195",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號切換",
      "brief_summary": "切換主號教學",
      "labels": [
        "帳號切換",
        "功能操作",
        "官網問題"
      ],
      "body_chars": 240
    },
    {
      "id": "kb_1bc0e7d27c6f5034aed2cbde4a7cbf70",
      "label": "為什麼在直播間或背包中找不到特定活動禮物？",
      "file_type": "document",
      "source_file": "article_0311_1bc0e7d27c6f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737094045",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1bc0e7d2-7c6f-5034-aed2-cbde4a7cbf70",
      "source_id": "3737094045",
      "version": 12.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送匿名性",
      "brief_summary": "禮物贈送者資訊揭露",
      "labels": [
        "禮物贈送",
        "資訊揭露",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 623
    },
    {
      "id": "kb_1be2ddd076885c8d9d674827a7f47c3c",
      "label": "儲值獎勵是否已發放？",
      "file_type": "document",
      "source_file": "article_0312_1be2ddd07688.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256846",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1be2ddd0-7688-5c8d-9d67-4827a7f47c3c",
      "source_id": "3737256846",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "禮物特效顯示問題",
      "brief_summary": "特效補發未收到處理",
      "labels": [
        "儲值獎勵",
        "獎勵發放"
      ],
      "body_chars": 818
    },
    {
      "id": "kb_1bff342aabe6595387d07213a9957716",
      "label": "機會中獎單在哪裡填寫？",
      "file_type": "document",
      "source_file": "article_0313_1bff342aabe6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092445",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1bff342a-abe6-5953-87d0-7213a9957716",
      "source_id": "3737092445",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "獎勵申請核對",
      "brief_summary": "重複收到中獎通知處理",
      "labels": [
        "帳務問題",
        "中獎單",
        "表單填寫"
      ],
      "body_chars": 310
    },
    {
      "id": "kb_1c0ab35fd1365604b17a009eed18dc23",
      "label": "透過客服儲值會比官網儲值更優惠嗎？",
      "file_type": "document",
      "source_file": "article_0314_1c0ab35fd136.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404787",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c0ab35f-d136-5604-b17a-009eed18dc23",
      "source_id": "3736404787",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "儲值方式",
      "brief_summary": "客服儲值無額外優惠",
      "labels": [
        "儲值優惠",
        "客服儲值"
      ],
      "body_chars": 144
    },
    {
      "id": "kb_1c22731bef225982ba6c7ef53227af49",
      "label": "要怎麼更換開播跑馬燈？",
      "file_type": "document",
      "source_file": "article_0315_1c22731bef22.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930143",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c22731b-ef22-5982-ba6c-7ef53227af49",
      "source_id": "3676930143",
      "version": 11.0,
      "question_type": "直播",
      "sub_type": "跑馬燈功能",
      "brief_summary": "兩者為同義詞",
      "labels": [
        "詞彙釐清",
        "功能說明",
        "直播-/-主播功能"
      ],
      "body_chars": 460
    },
    {
      "id": "kb_1c2d04e522ee529288c4b706c6000fef",
      "label": "為什麼查詢進度遲遲未更新？",
      "file_type": "document",
      "source_file": "article_0316_1c2d04e522ee.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677880392",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c2d04e5-22ee-5292-88c4-b706c6000fef",
      "source_id": "3677880392",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "違規檢舉",
      "brief_summary": "進度查詢方式",
      "labels": [
        "檢舉進度",
        "案件查詢",
        "違規處理",
        "客服-/-服務諮詢"
      ],
      "body_chars": 417
    },
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      "id": "kb_1c3f4803963d5d2bbef6249efbc7c2a0",
      "label": "定存浪花會計算在開播當場收益或小時榜裡面嗎？",
      "file_type": "document",
      "source_file": "article_0317_1c3f4803963d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766424",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c3f4803-963d-5d2b-bef6-249efbc7c2a0",
      "source_id": "3676766424",
      "version": 20.0,
      "question_type": "其他",
      "sub_type": "定存浪花",
      "brief_summary": "合約決定業績計算",
      "labels": [
        "主播收益",
        "業績計算",
        "合約問題",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 720
    },
    {
      "id": "kb_1c4ba793f0225849aae30a4a80a471ab",
      "label": "儲值參加抽獎活動，是否需要向客服報備才能獲得抽獎資格？",
      "file_type": "document",
      "source_file": "article_0318_1c4ba793f022.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307645",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c4ba793-f022-5849-aae3-0a4a80a471ab",
      "source_id": "3676307645",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "需向客服提供使用者I",
      "labels": [
        "抽獎登記",
        "活動資格",
        "儲值活動"
      ],
      "body_chars": 268
    },
    {
      "id": "kb_1c7becfe11705287a41859ff88b1b10b",
      "label": "活動期間如何累積追夢分？",
      "file_type": "document",
      "source_file": "article_0319_1c7becfe1170.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c7becfe-1170-5287-a418-59ff88b1b10b",
      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
      "body_chars": 1289
    },
    {
      "id": "kb_1c8a4240654a5e1380d6127b0c444735",
      "label": "虛擬形象要怎麼換裝？ 為什麼我的形象無法存檔衣服？ 我是男生可以穿女生的衣服嗎？",
      "file_type": "document",
      "source_file": "article_0320_1c8a4240654a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123456",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1c8a4240-654a-5e13-80d6-127b0c444735",
      "source_id": "3057123456",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "同性別服飾才能存檔",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 156
    },
    {
      "id": "kb_1cbe5ad69d0d58d7ad91fd1f61f11942",
      "label": "主播一天開多場直播，日榜補簽卡是如何計算與獲得？",
      "file_type": "document",
      "source_file": "article_0321_1cbe5ad69d0d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337230",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1cbe5ad6-9d0d-58d7-ad91-fd1f61f11942",
      "source_id": "3056337230",
      "version": 28.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "中斷可補最近一場",
      "labels": [
        "各項操作功能說明",
        "活動-/-任務問題"
      ],
      "body_chars": 798
    },
    {
      "id": "kb_1cd47ff54c6253e78a820a61f3dd7387",
      "label": "為什麼我刷了浪花，紅包雨活動卻顯示未符合資格？",
      "file_type": "document",
      "source_file": "article_0322_1cd47ff54c62.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732215136",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1cd47ff5-4c62-53e7-8a82-0a61f3dd7387",
      "source_id": "3732215136",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "紅包雨活動資格條件",
      "labels": [
        "活動資格",
        "條件不符"
      ],
      "body_chars": 336
    },
    {
      "id": "kb_1ceaf87d7dd044bba3466dab406346d7",
      "label": "活動獎勵每日限量規則標示於何處？",
      "file_type": "document",
      "source_file": "article_0323_1ceaf87d7dd0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502530",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ceaf87d-7dd0-44bb-a346-6dab406346d7",
      "source_id": "3738502530",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動三",
      "brief_summary": "活動三抽獎時間說明",
      "labels": [],
      "body_chars": 45
    },
    {
      "id": "kb_1cf85d8f6a1b53b2ba6fd20086900a7f",
      "label": "現場觀眾獎勵的參與資格是什麼？",
      "file_type": "document",
      "source_file": "article_0324_1cf85d8f6a1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772984",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1cf85d8f-6a1b-53b2-ba6f-d20086900a7f",
      "source_id": "3730772984",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "現場觀眾獎勵資格",
      "brief_summary": "現場觀眾獎勵資格",
      "labels": [
        "活動資格"
      ],
      "body_chars": 133
    },
    {
      "id": "kb_1d0030c89a9657159e5485871131468c",
      "label": "已兌換儲值累積獎勵後，是否可再次領取更高門檻獎勵？領取時需要提供用戶ID嗎？",
      "file_type": "document",
      "source_file": "article_0325_1d0030c89a96.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455622/ID",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1d0030c8-9a96-5715-9e54-85871131468c",
      "source_id": "3675455622",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "儲值功能",
      "brief_summary": "達更高門檻可再次領取",
      "labels": [
        "儲值獎勵",
        "重複領獎",
        "領獎驗證"
      ],
      "body_chars": 218
    },
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      "id": "kb_1d23d8e9d723546eb7c60b04d910b670",
      "label": "2026季度盛典活動獎金發放規則為何？",
      "file_type": "document",
      "source_file": "article_0326_1d23d8e9d723.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238662/2026",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1d23d8e9-d723-546e-b7c6-0b04d910b670",
      "source_id": "3056238662",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "活動參與方式",
      "brief_summary": "填寫機會中獎單",
      "labels": [
        "儲值及收益提領相關問題",
        "活動獎金",
        "獎金提領",
        "提領方式"
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    {
      "id": "kb_1d403b808710556395aba3a63167ef93",
      "label": "騎車開播是否被允許？可以檢舉嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438138",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1d403b80-8710-5563-95ab-a3a63167ef93",
      "source_id": "3736438138",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "直播規範",
      "brief_summary": "騎車開播規範與檢舉",
      "labels": [
        "平台規範",
        "檢舉問題"
      ],
      "body_chars": 166
    },
    {
      "id": "kb_1d4216b4dc3441b788c0a05beba837f9",
      "label": "在設定頁面點選切換帳號無法正常使用該如何處理？",
      "file_type": "document",
      "source_file": "article_0328_1d4216b4dc34.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092289",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1d4216b4-dc34-41b7-88c0-a05beba837f9",
      "source_id": "3737092289",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號切換",
      "brief_summary": "帳號切換教學",
      "labels": [],
      "body_chars": 108
    },
    {
      "id": "kb_1d748fe896175e18a5599ae6c98dcc9c",
      "label": "浪妞禮物是否只能在秀場直播間送出？",
      "file_type": "document",
      "source_file": "article_0329_1d748fe89617.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502801",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1d748fe8-9617-5e18-a559-9ae6c98dcc9c",
      "source_id": "3738502801",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "浪妞服務與獎勵",
      "brief_summary": "浪妞禮物使用限制",
      "labels": [
        "禮物功能",
        "送禮限制"
      ],
      "body_chars": 151
    },
    {
      "id": "kb_1d896f56710241e7b4dfe41c4fb190f1",
      "label": "參加活動抽獎是否需要先提供收件地址？",
      "file_type": "document",
      "source_file": "article_0330_1d896f567102.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438773",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1d896f56-7102-41e7-b4df-e41c4fb190f1",
      "source_id": "3736438773",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動主題",
      "brief_summary": "活動登記所需資料",
      "labels": [],
      "body_chars": 65
    },
    {
      "id": "kb_1dbe55cd46be5e4789bc1ad658e433bf",
      "label": "第一階段的領取資格是什麼？",
      "file_type": "document",
      "source_file": "article_0331_1dbe55cd46be.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257274",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1dbe55cd-46be-5e47-89bc-1ad658e433bf",
      "source_id": "3737257274",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "第一等活動",
      "brief_summary": "第一階段領取資格",
      "labels": [
        "退款政策",
        "儲值問題",
        "消費爭議",
        "會員-/-等級問題",
        "活動-/-任務問題"
      ],
      "body_chars": 798
    },
    {
      "id": "kb_1dbfb10eb1515a1e848fb7c49e7bf661",
      "label": "積分兌換的贈品可以轉送給主播嗎？",
      "file_type": "document",
      "source_file": "article_0332_1dbfb10eb151.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191098",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1dbfb10e-b151-5a1e-848f-b7c49e7bf661",
      "source_id": "3679191098",
      "version": 18.0,
      "question_type": "禮物",
      "sub_type": "徽章資格與兌換",
      "brief_summary": "每週日24時結算",
      "labels": [
        "冠名活動",
        "活動資格",
        "獨立計算",
        "榜單規則",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題"
      ],
      "body_chars": 567
    },
    {
      "id": "kb_1dc13f21a4765b26819aa7607eac5bf7",
      "label": "如何加入官方 LINE 帳號並領取獎勵？",
      "file_type": "document",
      "source_file": "article_0333_1dc13f21a476.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679158514/LINE",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1dc13f21-a476-5b26-819a-a7607eac5bf7",
      "source_id": "3679158514",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "LINE帳號盜用問題",
      "brief_summary": "加入專屬客服管道",
      "labels": [
        "服務管道",
        "客服聯繫",
        "專屬服務"
      ],
      "body_chars": 314
    },
    {
      "id": "kb_1ddaf6bc0c9c5eef8913154a02c6aa15",
      "label": "如何兌換商品或完成兌換？",
      "file_type": "document",
      "source_file": "article_0334_1ddaf6bc0c9c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344566",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ddaf6bc-0c9c-5eef-8913-154a02c6aa15",
      "source_id": "3732344566",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "信物合成",
      "brief_summary": "信物置換操作教學",
      "labels": [
        "物品兌換",
        "道具發放",
        "客服協助",
        "客服-/-服務諮詢",
        "積分-/-兌換問題"
      ],
      "body_chars": 306
    },
    {
      "id": "kb_1de9ea977f935b4bacc87b40a53a699c",
      "label": "直播中途當機導致開播時數與天數計算異常該如何處理？",
      "file_type": "document",
      "source_file": "article_0335_1de9ea977f93.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322189",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1de9ea97-7f93-5b4b-acc8-7b40a53a699c",
      "source_id": "3737322189",
      "version": 7.0,
      "question_type": "會員",
      "sub_type": "VIP推薦頻道兌換",
      "brief_summary": "向經紀人確認時數",
      "labels": [
        "勳章條件",
        "開播時數"
      ],
      "body_chars": 239
    },
    {
      "id": "kb_1e091f38884142e2be53377abb492151",
      "label": "浪潮男女神活動觀看任務規則與注意事項",
      "file_type": "document",
      "source_file": "article_0336_1e091f388841.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3613753382",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e091f38-8841-42e2-be53-377abb492151",
      "source_id": "3613753382",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "男女神活動",
      "brief_summary": "浪潮男女神觀看任務規",
      "labels": [],
      "body_chars": 102
    },
    {
      "id": "kb_1e21c55f956242a8b57cfb1704fa40e9",
      "label": "積分兌換直播間跑馬燈是否可以具名？",
      "file_type": "document",
      "source_file": "article_0337_1e21c55f9562.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676799106",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e21c55f-9562-42a8-b57c-fb1704fa40e9",
      "source_id": "3676799106",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "跑馬燈功能",
      "brief_summary": "需主播開播才顯示",
      "labels": [],
      "body_chars": 123
    },
    {
      "id": "kb_1e2e973b3007475f93ce445a5acab784",
      "label": "發布動態貼文上傳照片後畫面變黑該如何處理？",
      "file_type": "document",
      "source_file": "article_0338_1e2e973b3007.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455572",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e2e973b-3007-475f-93ce-445a5acab784",
      "source_id": "3675455572",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "App顯示異常排除",
      "labels": [],
      "body_chars": 151
    },
    {
      "id": "kb_1e441d342f395f20b2d3f790e6e2a613",
      "label": "發現玩家轉移至其他平台並表達對娛樂城反感該如何處理？",
      "file_type": "document",
      "source_file": "article_0339_1e441d342f39.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126900",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e441d34-2f39-5f20-b2d3-f790e6e2a613",
      "source_id": "3677126900",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "娛樂城功能",
      "brief_summary": "獎勵未發放聯繫客服",
      "labels": [
        "獎勵未發放",
        "活動問題",
        "主播問題",
        "活動獎勵問題",
        "獎勵發放異常",
        "客服聯繫指引",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1520
    },
    {
      "id": "kb_1e6e1ae562365c05a3a2de5c66a3a4a3",
      "label": "使用藍新金流信用卡儲值交易失敗但顯示扣款該如何處理？",
      "file_type": "document",
      "source_file": "article_0340_1e6e1ae56236.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125572",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e6e1ae5-6236-5c05-a3a2-de5c66a3a4a3",
      "source_id": "3737125572",
      "version": 6.0,
      "question_type": "儲值",
      "sub_type": "信用卡儲值",
      "brief_summary": "聯繫發卡銀行確認原因",
      "labels": [
        "支付失敗",
        "信用卡問題",
        "授權失敗",
        "其他"
      ],
      "body_chars": 390
    },
    {
      "id": "kb_1e8bece578dd595fa5c68a23f71c9b56",
      "label": "參加盛典有服裝規定嗎？",
      "file_type": "document",
      "source_file": "article_0341_1e8bece578dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536387",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e8bece5-78dd-595f-a5c6-8a23f71c9b56",
      "source_id": "3736536387",
      "version": 5.0,
      "question_type": "直播",
      "sub_type": "正式服裝穿搭",
      "brief_summary": "盛典服裝規範",
      "labels": [
        "直播規範",
        "申請流程"
      ],
      "body_chars": 112
    },
    {
      "id": "kb_1e8eafd6d95957e4b9918663d0397c3f",
      "label": "非台灣主播可以提領嗎？",
      "file_type": "document",
      "source_file": "article_0342_1e8eafd6d959.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056533603",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e8eafd6-d959-57e4-b991-8663d0397c3f",
      "source_id": "3056533603",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "金幣提領",
      "brief_summary": "需達七萬二千鑽石才能",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 280
    },
    {
      "id": "kb_1e92045cfedf5058852307c21c593508",
      "label": "鑽石收益換算巔峰值是兩倍計算嗎？",
      "file_type": "document",
      "source_file": "article_0343_1e92045cfedf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056402493",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1e92045c-fedf-5058-8523-07c21c593508",
      "source_id": "3056402493",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "收益提領問題",
      "brief_summary": "需分階段審核回信確認",
      "labels": [
        "儲值及收益提領相關問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 574
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    {
      "id": "kb_1ecf727e2942568b86c3d734a050ad12",
      "label": "轉一個浪花需要花費兩萬多浪花是否合理該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0344_1ecf727e2942.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026536",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ecf727e-2942-568b-86c3-d734a050ad12",
      "source_id": "3055026536",
      "version": 26.0,
      "question_type": "其他",
      "sub_type": "金幣浪花兌換",
      "brief_summary": "注意兌換過期時間",
      "labels": [
        "任務中心相關",
        "收益-/-鑽石問題"
      ],
      "body_chars": 339
    },
    {
      "id": "kb_1ee22e9639d0548ab2dfc26cfd7a3414",
      "label": "浪妞打折小火箭禮物送出時會有音效嗎？",
      "file_type": "document",
      "source_file": "article_0345_1ee22e9639d0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493557",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ee22e96-39d0-548a-b2df-c26cfd7a3414",
      "source_id": "3731493557",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "小火箭禮物",
      "brief_summary": "送禮物音效說明",
      "labels": [
        "產品功能",
        "禮物功能",
        "音效問題"
      ],
      "body_chars": 151
    },
    {
      "id": "kb_1f03bdd158005d2faf4ee1b38b50210f",
      "label": "贈送會員票是否需要更新App？",
      "file_type": "document",
      "source_file": "article_0346_1f03bdd15800.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125205/App",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f03bdd1-5800-5d2f-af4e-e1b38b50210f",
      "source_id": "3737125205",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "會員權益問題",
      "brief_summary": "無需更新App",
      "labels": [
        "會員票功能",
        "app更新"
      ],
      "body_chars": 184
    },
    {
      "id": "kb_1f0c86605d5155b0b8cd98168679f267",
      "label": "表單中的使用者 ID 是什麼？",
      "file_type": "document",
      "source_file": "article_0347_1f0c86605d51.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257345/ID",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f0c8660-5d51-55b0-b8cd-98168679f267",
      "source_id": "3737257345",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "表單使用者ID查詢",
      "labels": [
        "儲值異常",
        "支付問題",
        "管道關閉",
        "帳號-/-登入問題"
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      "id": "kb_1f0dc818cd1e54d98e72651b1e1cfcc3",
      "label": "伯爵達標贈送的抽抽樂轉轉樂是如何獲得的",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125918",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f0dc818-cd1e-54d9-8e72-651b1e1cfcc3",
      "source_id": "3737125918",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂獲得方式",
      "labels": [
        "積分領取",
        "會員權益",
        "通知問題",
        "活動-/-任務問題"
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      "label": "APP更新後無法正常使用或頁面卡住，是否因手機系統版本過舊，該如何處理？",
      "file_type": "document",
      "source_file": "article_0349_1f15f6ee71f9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045366/APP",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f15f6ee-71f9-570a-a07d-c83ab7006097",
      "source_id": "3676045366",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "WebView異常",
      "brief_summary": "WebView更新異",
      "labels": [
        "應用程式異常",
        "系統相容",
        "更新後問題"
      ],
      "body_chars": 254
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    {
      "id": "kb_1f2df545bccd56a6b16bb17c64d24e67",
      "label": "我的帳號內儲金額已達上限，是否還能繼續儲值？內儲上限可以調整嗎？",
      "file_type": "document",
      "source_file": "article_0350_1f2df545bccd.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321667",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f2df545-bccd-56a6-b16b-b17c64d24e67",
      "source_id": "3737321667",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "改用官網儲值",
      "labels": [
        "儲值問題",
        "儲值上限",
        "支付方式"
      ],
      "body_chars": 270
    },
    {
      "id": "kb_1f2e34f179d75ec1b6cbe6ed9065f7eb",
      "label": "什麼是美力商城？如何獲得點數？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606446133",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f2e34f1-79d7-5ec1-b6cb-e6ed9065f7eb",
      "source_id": "3606446133",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "美力商城點數",
      "brief_summary": "註冊推廣計畫送彩金",
      "labels": [
        "產品功能"
      ],
      "body_chars": 72
    },
    {
      "id": "kb_1f50ffee91ef59f2831f0cae9745bc5e",
      "label": "實體商品寄送可以選擇超商取貨嗎？超商店號要去哪裡查？",
      "file_type": "document",
      "source_file": "article_0352_1f50ffee91ef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214102",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f50ffee-91ef-59f2-831f-0cae9745bc5e",
      "source_id": "3732214102",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "積分商品兌換",
      "brief_summary": "超商取貨店號查詢",
      "labels": [
        "獎勵領取",
        "實體禮品",
        "贈送對象",
        "儲值活動",
        "積分-/-兌換問題"
      ],
      "body_chars": 528
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    {
      "id": "kb_1f51ec930d2354a1b1a3f0d15a3aafb1",
      "label": "私訊儲值與快速儲值在浪花比率上是否有差異？",
      "file_type": "document",
      "source_file": "article_0353_1f51ec930d23.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214342",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f51ec93-0d23-54a1-b1a3-f0d15a3aafb1",
      "source_id": "3732214342",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "兩種方式比率相同隨金",
      "labels": [
        "儲值問題",
        "浪花比率",
        "金流方式"
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    {
      "id": "kb_1f7433ba991f54019327c715007b3b92",
      "label": "私訊分為哪幾個類型？如何創立群組？",
      "file_type": "document",
      "source_file": "article_0354_1f7433ba991f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3618013246",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f7433ba-991f-5401-9327-c715007b3b92",
      "source_id": "3618013246",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "私訊與群組功能",
      "brief_summary": "私訊類型與群組創立",
      "labels": [
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      "body_chars": 136
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    {
      "id": "kb_1f8192a358fd5ae0872f549bc769aac5",
      "label": "春之饗宴活動獲得的站內Banner獎勵該如何領取與設定？",
      "file_type": "document",
      "source_file": "article_0355_1f8192a358fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323456/Banner",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f8192a3-58fd-5ae0-872f-549bc769aac5",
      "source_id": "3737323456",
      "version": 29.0,
      "question_type": "其他",
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      "brief_summary": "",
      "labels": [
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        "活動-/-任務問題",
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    {
      "id": "kb_1f8645ab9a91521894e45e635cd06686",
      "label": "節慶特殊禮物未來是否能轉為常駐禮物？",
      "file_type": "document",
      "source_file": "article_0356_1f8645ab9a91.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093958",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f8645ab-9a91-5218-94e4-5e635cd06686",
      "source_id": "3737093958",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
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        "獎勵發放",
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      "body_chars": 313
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    {
      "id": "kb_1f8f192fb9ba572dad74b6d9ca762fe4",
      "label": "儲值後抽獎活動是否需要再次登記？多次儲值如何計算抽獎次數？",
      "file_type": "document",
      "source_file": "article_0357_1f8f192fb9ba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438832",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1f8f192f-b9ba-572d-ad74-b6d9ca762fe4",
      "source_id": "3736438832",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "儲值返利",
      "brief_summary": "9400充值返利查詢",
      "labels": [
        "活動規則",
        "抽獎次數",
        "儲值問題"
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      "id": "kb_1fa2d88d0d8a5fbebbcd9d8c0b0dec8a",
      "label": "榜單的更新時間是每天中午12:00嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126290/12+00",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fa2d88d-0d8a-5fbe-bbcd-9d8c0b0dec8a",
      "source_id": "3737126290",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "直播榜單功能",
      "brief_summary": "榜單更新時間",
      "labels": [
        "榜單更新",
        "功能時間"
      ],
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    {
      "id": "kb_1fa41946c7ea5a688bbfaf0081960a9a",
      "label": "背包內的禮物效期與剩餘時間是如何顯示與計算的？",
      "file_type": "document",
      "source_file": "article_0359_1fa41946c7ea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552737",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fa41946-c7ea-5a68-8bbf-af0081960a9a",
      "source_id": "3677552737",
      "version": 16.0,
      "question_type": "禮物",
      "sub_type": "背包禮物",
      "brief_summary": "10月18日後開放送",
      "labels": [
        "活動贈禮",
        "禮物發送",
        "發送期限",
        "其他",
        "獎勵-/-禮物問題"
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      "body_chars": 484
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    {
      "id": "kb_1fabe7bce33f5b769911ec3941c31a3b",
      "label": "如何清除所有按讚的愛心？",
      "file_type": "document",
      "source_file": "article_0360_1fabe7bce33f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492488",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fabe7bc-e33f-5b76-9911-ec3941c31a3b",
      "source_id": "3731492488",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "清除按讚",
      "brief_summary": "無法一鍵清除按讚",
      "labels": [
        "產品功能",
        "功能限制",
        "功能建議"
      ],
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    {
      "id": "kb_1fafaca0a9055c8e8537ad5b259a2b03",
      "label": "收集40人活動獲得的貼紙獎勵是永久的還是一天的？",
      "file_type": "document",
      "source_file": "article_0361_1fafaca0a905.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831737/40",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fafaca0-a905-5c8e-8537-ad5b259a2b03",
      "source_id": "3736831737",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "活動貼紙期限查詢",
      "labels": [
        "活動獎勵",
        "獎勵期限",
        "貼紙問題"
      ],
      "body_chars": 154
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    {
      "id": "kb_1fbc30bd9ec35077bfd3b8048ec75408",
      "label": "參加台韓啦啦隊活動獲得的拍力得簽名筆若遇到沒水該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0362_1fbc30bd9ec3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492325",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fbc30bd-9ec3-5077-bfd3-b8048ec75408",
      "source_id": "3731492325",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "台韓啦啦隊活動",
      "brief_summary": "簽名筆沒水處理",
      "labels": [
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        "會員功能",
        "系統問題",
        "活動-/-任務問題"
      ],
      "body_chars": 416
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    {
      "id": "kb_1fd6d5080016577a95f787ba56752bd1",
      "label": "如何查詢活動任務累積進度及頁面顯示數值單位？",
      "file_type": "document",
      "source_file": "article_0363_1fd6d5080016.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492359",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fd6d508-0016-577a-95f7-87ba56752bd1",
      "source_id": "3731492359",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "貢獻榜功能",
      "brief_summary": "中獎浪花收益計算",
      "labels": [
        "收益計算",
        "樂透規則",
        "後台收益",
        "收益-/-鑽石問題",
        "活動-/-任務問題"
      ],
      "body_chars": 549
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    {
      "id": "kb_1fdf265d54fa590eba313429426fde9a",
      "label": "儲值時若發票已選擇捐贈該如何提供付款證明或收據？",
      "file_type": "document",
      "source_file": "article_0364_1fdf265d54fa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344503",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fdf265d-54fa-590e-ba31-3429426fde9a",
      "source_id": "3732344503",
      "version": 18.0,
      "question_type": "支援",
      "sub_type": "發票捐贈",
      "brief_summary": "發票捐贈設定",
      "labels": [
        "中獎兌獎",
        "活動獎勵",
        "客服協助",
        "活動-/-任務問題",
        "其他",
        "客服-/-服務諮詢",
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      "body_chars": 822
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    {
      "id": "kb_1fe9905cefd95c7fa1412f1ddb7d46f7",
      "label": "神秘嘉賓章節提供什麼功能？",
      "file_type": "document",
      "source_file": "article_0365_1fe9905cefd9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fe9905c-efd9-5c7f-a141-2f1ddb7d46f7",
      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
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    {
      "id": "kb_1fefca61e9c0571a9d73e680ef0712a5",
      "label": "想等到加碼活動日再進行 ATM 轉帳儲值匯款可以嗎？",
      "file_type": "document",
      "source_file": "article_0366_1fefca61e9c0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677093998/ATM",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1fefca61-e9c0-571a-9d73-e680ef0712a5",
      "source_id": "3677093998",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
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        "儲值-/-支付問題",
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      "body_chars": 1098
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    {
      "id": "kb_1ff151aca0555064a083a7d2217f4a7c",
      "label": "單筆儲值10萬元的相關獎勵與實體贈品該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748207/10",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ff151ac-a055-5064-a083-a7d2217f4a7c",
      "source_id": "3737748207",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "投票機制",
      "brief_summary": "活動投票問題諮詢",
      "labels": [
        "儲值獎勵",
        "活動限制",
        "獎勵領取",
        "儲值-/-支付問題"
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      "id": "kb_1ff384ee025d491d85011a00b415cf32",
      "label": "為什麼在直播間搶紅包時沒有看到倒數計時？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056992354",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "1ff384ee-025d-491d-8501-1a00b415cf32",
      "source_id": "3056992354",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "浪潮活動時數計算",
      "brief_summary": "浪潮活動跟播時數計算",
      "labels": [],
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    },
    {
      "id": "kb_20086fd00c9555d3ac49d401a7c09ec5",
      "label": "專屬浪妞與官方浪妞有什麼差別？",
      "file_type": "document",
      "source_file": "article_0369_20086fd00c95.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772250",
      "captured_at": "2026-09-20T04:01:36.105000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20086fd0-0c95-55d3-ac49-d401a7c09ec5",
      "source_id": "3730772250",
      "version": 8.0,
      "question_type": "會員",
      "sub_type": "浪妞服務與獎勵",
      "brief_summary": "儲值前百名獲邀",
      "labels": [
        "浪妞",
        "專屬服務",
        "會員資格",
        "客服諮詢",
        "其他"
      ],
      "body_chars": 932
    },
    {
      "id": "kb_202bcc1acea650fe8d2c1a7929321c26",
      "label": "如何贈送禮物？",
      "file_type": "document",
      "source_file": "article_0370_202bcc1acea6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056599172",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "202bcc1a-cea6-50fe-8d2c-1a7929321c26",
      "source_id": "3056599172",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "禮物贈送與收回",
      "brief_summary": "直播間開啟禮物欄",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 51
    },
    {
      "id": "kb_2076485605735b2aac183a8161680bab",
      "label": "如何隱藏爵位？",
      "file_type": "document",
      "source_file": "article_0371_207648560573.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404546",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20764856-0573-5b2a-ac18-3a8161680bab",
      "source_id": "3736404546",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "成就隱藏",
      "brief_summary": "隱藏貴族爵位顯示",
      "labels": [
        "功能設定",
        "隱私設定"
      ],
      "body_chars": 154
    },
    {
      "id": "kb_2077e9976e9653cc8c5aa042676868ef",
      "label": "年",
      "file_type": "document",
      "source_file": "article_0372_2077e9976e96.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330437/LINE+GO",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2077e997-6e96-53cc-8c5a-a042676868ef",
      "source_id": "3949330437",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "新生代爭霸戰",
      "brief_summary": "活動車隊與圖示不一致",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 1945
    },
    {
      "id": "kb_20900dc08432499ebbe0c00978eb3091",
      "label": "活動獎勵通常什麼時候會發放？",
      "file_type": "document",
      "source_file": "article_0373_20900dc08432.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502530",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20900dc0-8432-499e-bbe0-c00978eb3091",
      "source_id": "3738502530",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動三",
      "brief_summary": "活動三抽獎時間說明",
      "labels": [],
      "body_chars": 154
    },
    {
      "id": "kb_2090b67ff92b587fa165c05d077f6b0a",
      "label": "虛擬形象衣服的抽中機率可以再提升嗎？",
      "file_type": "document",
      "source_file": "article_0374_2090b67ff92b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057156224",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2090b67f-f92b-587f-a165-c05d077f6b0a",
      "source_id": "3057156224",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "虛擬形象",
      "brief_summary": "合成服飾或分解貝殼",
      "labels": [
        "浪live帳號及登入連線問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 178
    },
    {
      "id": "kb_20a425a6dde951e087cd809183451792",
      "label": "完成任務後，經驗值沒有即時增加怎麼辦？",
      "file_type": "document",
      "source_file": "article_0375_20a425a6dde9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257289",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20a425a6-dde9-51e0-87cd-809183451792",
      "source_id": "3737257289",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "香檳經驗值異常",
      "brief_summary": "經驗值未即時增加",
      "labels": [
        "經驗值異常",
        "數據顯示"
      ],
      "body_chars": 131
    },
    {
      "id": "kb_20c99234828e5d1c8f1eee05e87740ed",
      "label": "儲值活動的積分計算方式、支援支付方式與查詢方法為何？",
      "file_type": "document",
      "source_file": "article_0376_20c99234828e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676733532",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20c99234-828e-5d1c-8f1e-ee05e87740ed",
      "source_id": "3676733532",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "戳一戳活動",
      "brief_summary": "積分查詢方式",
      "labels": [
        "儲值問題",
        "積分規則",
        "付款管道",
        "活動說明"
      ],
      "body_chars": 173
    },
    {
      "id": "kb_20e2768769b4579d9bc8e7ce0994c1e2",
      "label": "神皇等級失效後會發生什麼？",
      "file_type": "document",
      "source_file": "article_0377_20e2768769b4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20e27687-69b4-579d-9bc8-e7ce0994c1e2",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
      "body_chars": 1094
    },
    {
      "id": "kb_20ee68c1506f54bc8af3c429e54935ef",
      "label": "主播任務獎勵補發的挖掘機會次數會顯示在紀錄中嗎？",
      "file_type": "document",
      "source_file": "article_0378_20ee68c1506f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437162",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20ee68c1-506f-54bc-8af3-c429e54935ef",
      "source_id": "3736437162",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "活動任務補救",
      "brief_summary": "補發挖掘機會次數查詢",
      "labels": [
        "任務獎勵",
        "活動獎勵"
      ],
      "body_chars": 249
    },
    {
      "id": "kb_20f0dab2225854b9a7c181360b175eec",
      "label": "連續包月與單次會員有什麼區別？會自動續訂嗎？",
      "file_type": "document",
      "source_file": "article_0379_20f0dab22258.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125127",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20f0dab2-2258-54b9-a7c1-81360b175eec",
      "source_id": "3737125127",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "連續包月方案",
      "brief_summary": "包月未開通VIP處理",
      "labels": [
        "訂單查詢",
        "蘋果客服"
      ],
      "body_chars": 693
    },
    {
      "id": "kb_20fc2e20c90e5808bac0e494d86c4a08",
      "label": "刪除帳號後的 7 天猶豫期可以略過或手動縮短嗎？",
      "file_type": "document",
      "source_file": "article_0380_20fc2e20c90e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678928967/7",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "20fc2e20-c90e-5808-bac0-e494d86c4a08",
      "source_id": "3678928967",
      "version": 13.0,
      "question_type": "帳號",
      "sub_type": "帳號刪除",
      "brief_summary": "超過七天仍顯示刪除中",
      "labels": [
        "刪除狀態",
        "猶豫期",
        "帳號管理",
        "帳號-/-登入問題"
      ],
      "body_chars": 603
    },
    {
      "id": "kb_21030fff27e352d6bd88b7ed3a1c1e27",
      "label": "為什麼我的帳號出現搶紅包沒有倒數時間的問題？",
      "file_type": "document",
      "source_file": "article_0381_21030fff27e3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307630",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "21030fff-27e3-52d6-bd88-b7ed3a1c1e27",
      "source_id": "3676307630",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "紅包領取問題",
      "brief_summary": "網路設備排查",
      "labels": [
        "觀看異常",
        "網路問題",
        "設備問題",
        "領取異常",
        "活動-/-任務問題"
      ],
      "body_chars": 618
    },
    {
      "id": "kb_210c36005be948d7a6341510947de36a",
      "label": "直播關播後可以補看或下載收到禮物的錄影畫面嗎？",
      "file_type": "document",
      "source_file": "article_0382_210c36005be9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057025164",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "210c3600-5be9-48d7-a634-1510947de36a",
      "source_id": "3057025164",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "網頁版直播送禮",
      "brief_summary": "網頁送禮提示下載Ap",
      "labels": [],
      "body_chars": 91
    },
    {
      "id": "kb_212bba9c1c9b592486b9c5979bebd419",
      "label": "上班或是活動的正式服裝應該穿什麼類型的衣服？",
      "file_type": "document",
      "source_file": "article_0383_212bba9c1c9b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437664",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "212bba9c-1c9b-5924-86b9-c5979bebd419",
      "source_id": "3736437664",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "查看禮物活動標示",
      "labels": [
        "活動積分",
        "禮物功能",
        "積分計算",
        "其他"
      ],
      "body_chars": 365
    },
    {
      "id": "kb_214da8d280445e3689aa8de1cafba70e",
      "label": "第二季度大賞補位賽？",
      "file_type": "document",
      "source_file": "article_0384_214da8d28044.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3625811987/2025",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "214da8d2-8044-5e36-89aa-8de1cafba70e",
      "source_id": "3625811987",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "2026年第一季度大賞補位賽",
      "brief_summary": "補位賽規則說明",
      "labels": [],
      "body_chars": 1313
    },
    {
      "id": "kb_2159441538ce5b67b574adb0c046c368",
      "label": "可以減少或調整小時榜的更新頻率嗎？",
      "file_type": "document",
      "source_file": "article_0385_2159441538ce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323430",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "21594415-38ce-5b67-b574-adb0c046c368",
      "source_id": "3737323430",
      "version": 10.0,
      "question_type": "直播",
      "sub_type": "直播榜單功能",
      "brief_summary": "小時榜更新頻率調整",
      "labels": [
        "產品建議",
        "功能優化",
        "紅包活動",
        "活動-/-任務問題",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 277
    },
    {
      "id": "kb_217037e46eda57f1a3b2aa29d7356edd",
      "label": "為什麼選項中沒有情人節可以選擇？",
      "file_type": "document",
      "source_file": "article_0386_217037e46eda.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676864607",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "217037e4-6eda-57f1-a3b2-aa29d7356edd",
      "source_id": "3676864607",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "活動參與設定",
      "brief_summary": "生日僅能修改一次",
      "labels": [
        "帳號修改",
        "個人資料",
        "身份驗證",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 296
    },
    {
      "id": "kb_21894f5350fb5c9d9e07400366b029e7",
      "label": "如何申請積分兌換？",
      "file_type": "document",
      "source_file": "article_0387_21894f5350fb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676832008",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "21894f53-50fb-5c9d-9e07-400366b029e7",
      "source_id": "3676832008",
      "version": 23.0,
      "question_type": "其他",
      "sub_type": "帳號ID兌換",
      "brief_summary": "需聯繫客服領取",
      "labels": [
        "積分領取",
        "活動獎勵",
        "入帳問題",
        "積分-/-兌換問題"
      ],
      "body_chars": 1675
    },
    {
      "id": "kb_218a87f8bc515e159669480445f89cc9",
      "label": "App 顯示『我知道了』訊息時，是否代表有異常？",
      "file_type": "document",
      "source_file": "article_0388_218a87f8bc51.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460083/App",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "218a87f8-bc51-5e15-9669-480445f89cc9",
      "source_id": "3731460083",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "App訊息提示",
      "brief_summary": "App訊息確認",
      "labels": [
        "app訊息",
        "功能正常",
        "介面顯示"
      ],
      "body_chars": 185
    },
    {
      "id": "kb_218c9d6a949b517aaf1b6873092b3f56",
      "label": "為什麼星願緣會沒辦法兌換？",
      "file_type": "document",
      "source_file": "article_0389_218c9d6a949b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492949",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "218c9d6a-949b-517a-af1b-6873092b3f56",
      "source_id": "3731492949",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "星願緣兌換",
      "brief_summary": "星願緣無法兌換處理",
      "labels": [
        "虛擬寶物",
        "功能詢問",
        "道具轉換",
        "積分-/-兌換問題"
      ],
      "body_chars": 319
    },
    {
      "id": "kb_219a5963cee55814a485a63976eb7d8f",
      "label": "為什麼登入官網時會顯示需要授權？",
      "file_type": "document",
      "source_file": "article_0390_219a5963cee5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676733706",
      "captured_at": "2026-09-19T11:55:27.341000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "219a5963-cee5-5814-a485-a63976eb7d8f",
      "source_id": "3676733706",
      "version": 5.0,
      "question_type": "帳號",
      "sub_type": "官網存取問題",
      "brief_summary": "Google登入需授",
      "labels": [
        "登入授權",
        "第三方登入",
        "支付流程"
      ],
      "body_chars": 305
    },
    {
      "id": "kb_21a0dc5b2b9251f6a53f9af6e9d9e527",
      "label": "手機開播中無法查看帳號編輯畫面該如何處理？",
      "file_type": "document",
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      "source_id": "3055485021",
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      "sub_type": "帳號資料綁定管理",
      "brief_summary": "綁定步驟與驗證碼操作",
      "labels": [
        "浪live帳號及登入連線問題",
        "帳號-/-登入問題",
        "直播-/-主播功能"
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      "label": "如何反映商品品質或設計建議？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733848520",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "21a49d10-b54d-5dc8-bed1-032449d9f614",
      "source_id": "3733848520",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "商品功能建議",
      "brief_summary": "客服登記評估推出",
      "labels": [
        "建議回饋",
        "產品建議"
      ],
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      "id": "kb_21aeb83e930657379e2a098dc9d860bd",
      "label": "遊玩小遊戲時發生卡頓該怎麼辦？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093139",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737093139",
      "version": 17.0,
      "question_type": "支援",
      "sub_type": "遊戲直播卡頓載入緩慢",
      "brief_summary": "小遊戲卡頓排除",
      "labels": [
        "申訴處理",
        "意見反映",
        "客服問題",
        "遊戲體驗"
      ],
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602490",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "21f66c77-dad7-5650-acc6-9cf1edfbe79f",
      "source_id": "3676602490",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "生日禮物活動",
      "brief_summary": "提前五日開啟活動",
      "labels": [
        "榜單規則",
        "禮物歸屬",
        "活動時程"
      ],
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    },
    {
      "id": "kb_21f734301f9e5928a0f066f639781c6e",
      "label": "如何轉接真人客服？",
      "file_type": "document",
      "source_file": "article_0395_21f734301f9e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552780",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "21f73430-1f9e-5928-a0f0-66f639781c6e",
      "source_id": "3677552780",
      "version": 173.0,
      "question_type": "支援",
      "sub_type": "儲值紀錄",
      "brief_summary": "無法即時查詢客服狀態",
      "labels": [
        "服務限制",
        "客服協助",
        "客服-/-服務諮詢"
      ],
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    },
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      "id": "kb_2214166288e9571fafd37f3da7631407",
      "label": "在收到司法公文前，平台是否無法處理退刷申請？",
      "file_type": "document",
      "source_file": "article_0396_2214166288e9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126915",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22141662-88e9-571f-afd3-7f3da7631407",
      "source_id": "3677126915",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "款項爭議",
      "brief_summary": "需司法公文才能處理",
      "labels": [
        "退刷限制",
        "司法介入",
        "退款流程"
      ],
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    },
    {
      "id": "kb_22196b4d74be5071863e6b94818d71c0",
      "label": "平台上可以玩百家樂嗎？",
      "file_type": "document",
      "source_file": "article_0397_22196b4d74be.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878158348",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22196b4d-74be-5071-863e-6b94818d71c0",
      "source_id": "3878158348",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "百家樂",
      "brief_summary": "補牌規則詳解",
      "labels": [
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      ],
      "body_chars": 731
    },
    {
      "id": "kb_2229df829f585f20a35987cff19a823e",
      "label": "主播獲得的現金獎勵何時發放？",
      "file_type": "document",
      "source_file": "article_0398_2229df829f58.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2229df82-9f58-5f20-a359-87cff19a823e",
      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
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      ],
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      "id": "kb_22458933bab8478fbe75d5a022898783",
      "label": "發現辱罵或違規貼文該如何檢舉與處理？",
      "file_type": "document",
      "source_file": "article_0399_22458933bab8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257677",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257677",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "直播檢舉處理",
      "brief_summary": "直播言論違規檢舉",
      "labels": [],
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      "id": "kb_224e1b1ff5255971a94eb277226569b5",
      "label": "國外用戶是否能使用手機號碼綁定浪Live帳號？",
      "file_type": "document",
      "source_file": "article_0400_224e1b1ff525.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492038/Live",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "224e1b1f-f525-5971-a94e-b277226569b5",
      "source_id": "3731492038",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "國家限制無法驗證",
      "labels": [
        "帳號綁定",
        "手機驗證",
        "功能限制"
      ],
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      "id": "kb_22625e1c71865e9b8f330bfe7acecbc7",
      "label": "申請提領後，款項大約多久會到帳？",
      "file_type": "document",
      "source_file": "article_0401_22625e1c7186.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953336",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22625e1c-7186-5e9b-8f33-0bfe7acecbc7",
      "source_id": "3731953336",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "提款入帳時間",
      "brief_summary": "提款入帳天數查詢",
      "labels": [
        "提領問題",
        "款項到帳",
        "撥款時程"
      ],
      "body_chars": 413
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      "id": "kb_22635254ccf647568b67ef00d8c63cc6",
      "label": "如何查詢 VIP 幸運抽抽樂次數並進行抽獎？",
      "file_type": "document",
      "source_file": "article_0402_22635254ccf6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22635254-ccf6-4756-8b67-ef00d8c63cc6",
      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
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    },
    {
      "id": "kb_22a1070c9a6d5e5eb75e8aae196da9ab",
      "label": "如何兌換生日飄頻？兌換流程與注意事項",
      "file_type": "document",
      "source_file": "article_0403_22a1070c9a6d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461284",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22a1070c-9a6d-5e5e-b75e-8aae196da9ab",
      "source_id": "3731461284",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "生日跑馬燈",
      "brief_summary": "生日飄屏兌換流程",
      "labels": [
        "飄頻兌換",
        "功能使用",
        "活動設定"
      ],
      "body_chars": 289
    },
    {
      "id": "kb_22a25972f3745b5686d4fc340f6bde45",
      "label": "寶箱如何開啟？",
      "file_type": "document",
      "source_file": "article_0404_22a25972f374.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22a25972-f374-5b56-86d4-fc340f6bde45",
      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
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    },
    {
      "id": "kb_22ab3b94ca0c5b7eb4a98c9ebe1b715f",
      "label": "神皇上線播報功能可以關閉嗎？",
      "file_type": "document",
      "source_file": "article_0405_22ab3b94ca0c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22ab3b94-ca0c-5b7e-b4a9-8c9ebe1b715f",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
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    {
      "id": "kb_22adc83553d94a82a8a06e42bb83162a",
      "label": "618 年中狂歡檔期活動時間為何？",
      "file_type": "document",
      "source_file": "article_0406_22adc83553d9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22adc835-53d9-4a82-a8a0-6e42bb83162a",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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    },
    {
      "id": "kb_22b50901b2c5446da045ff5fdcb077aa",
      "label": "搶紅包需要先進行身分驗證嗎？若驗證失敗該如何處理？",
      "file_type": "document",
      "source_file": "article_0407_22b50901b2c5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357313",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22b50901-b2c5-446d-a045-ff5fdcb077aa",
      "source_id": "3675357313",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "浪LIVE平台使用問題",
      "brief_summary": "查看任務頁面確認資格",
      "labels": [],
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    },
    {
      "id": "kb_22c7515bd7645f999cf9f7c692376e53",
      "label": "「虎勢盛典」活動的地點在哪裡？",
      "file_type": "document",
      "source_file": "article_0408_22c7515bd764.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4073422905",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22c7515b-d764-5f99-9cf9-f7c692376e53",
      "source_id": "4073422905",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "虎勢盛典",
      "brief_summary": "虎勢盛典活動地點查詢",
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      "id": "kb_22f0c3cf6eb05244b11f5fd28772b0bb",
      "label": "請問為什麼安卓手機和蘋果手機購買會員時，同樣的會員時效價格不一樣呢？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055222838",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "22f0c3cf-6eb0-5244-b11f-5fd28772b0bb",
      "source_id": "3055222838",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "會員價格差異",
      "brief_summary": "平台定價不同",
      "labels": [
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      ],
      "body_chars": 98
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      "id": "kb_2300f4051f7b526288268051ae7e7c48",
      "label": "炫彩火箭娃娃(大)兌換完畢後還會補貨嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731423655",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2300f405-1f7b-5262-8826-8051ae7e7c48",
      "source_id": "3731423655",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "火箭娃娃相關資訊",
      "brief_summary": "提供帳號資訊兌換不可",
      "labels": [
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        "商品兌換",
        "積分-/-兌換問題"
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      "label": "為什麼開播時聽不到禮物的聲音？",
      "file_type": "document",
      "source_file": "article_0411_231147699a2c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404813",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23114769-9a2c-57e1-8174-dc3ad893d2ce",
      "source_id": "3736404813",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "禮物音效設定",
      "brief_summary": "直播聽不到禮物聲音",
      "labels": [
        "聲音問題",
        "語音直播",
        "功能異常",
        "直播-/-主播功能"
      ],
      "body_chars": 474
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      "id": "kb_232810b2fcf55d93922dfc22e960048a",
      "label": "如何兌換加碼的人氣禮？",
      "file_type": "document",
      "source_file": "article_0412_232810b2fcf5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772449",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "232810b2-fcf5-5d93-922d-fc22e960048a",
      "source_id": "3730772449",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "禮物功能",
      "brief_summary": "聯繫客服兌換",
      "labels": [
        "獎勵兌換",
        "禮物發放"
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      "body_chars": 141
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      "id": "kb_232a92616f045f4ca19b376459e6dda5",
      "label": "珍奶杯的容量是多少？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126121",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "232a9261-6f04-5f4c-a19b-376459e6dda5",
      "source_id": "3737126121",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "珍奶杯容量",
      "brief_summary": "珍奶杯容量查詢",
      "labels": [
        "產品資訊",
        "規格查詢"
      ],
      "body_chars": 264
    },
    {
      "id": "kb_23317d226ba1577aadcf9f4a4cc93086",
      "label": "如何預約現金面交儲值？",
      "file_type": "document",
      "source_file": "article_0414_23317d226ba1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256483",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23317d22-6ba1-577a-adcf-9f4a4cc93086",
      "source_id": "3737256483",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "現金儲值",
      "brief_summary": "客服預約面交",
      "labels": [
        "現金儲值",
        "面交服務",
        "儲值流程"
      ],
      "body_chars": 249
    },
    {
      "id": "kb_2336fd41c5ef536a8b3e90a59ad9e546",
      "label": "系統結算異常時會進行人工審核嗎？",
      "file_type": "document",
      "source_file": "article_0415_2336fd41c5ef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677946907",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2336fd41-c5ef-536a-8b3e-90a59ad9e546",
      "source_id": "3677946907",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "系統異常問題",
      "brief_summary": "結算異常人工審核",
      "labels": [],
      "body_chars": 224
    },
    {
      "id": "kb_2343c0313c765b7da171fcd04f88cce9",
      "label": "為什麼私訊送禮中的香檳和玫瑰不見了？私訊禮物項目的上架規則為何？",
      "file_type": "document",
      "source_file": "article_0416_2343c0313c76.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093672",
      "captured_at": "2026-09-20T16:01:28.167000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2343c031-3c76-5b7d-a171-fcd04f88cce9",
      "source_id": "3737093672",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "送禮活動",
      "brief_summary": "送禮活動參與條件與門",
      "labels": [
        "活動任務",
        "禮物機制",
        "功能說明",
        "活動-/-任務問題",
        "禮物"
      ],
      "body_chars": 245
    },
    {
      "id": "kb_236105e87cce4552af2e6abd7ec8ae8f",
      "label": "在「顏值公演」活動頁面中為什麼「Pick Me」禮物數量會顯示為 0？",
      "file_type": "document",
      "source_file": "article_0417_236105e87cce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493718",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "236105e8-7cce-4552-af2e-6abd7ec8ae8f",
      "source_id": "3731493718",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動送禮積分",
      "brief_summary": "多活動禮物積分計算",
      "labels": [],
      "body_chars": 163
    },
    {
      "id": "kb_23a0554754405137abf57f7dfe02bfd7",
      "label": "為什麼購買的浪花還沒有入帳？",
      "file_type": "document",
      "source_file": "article_0418_23a055475440.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831612",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23a05547-5440-5137-abf5-7f7dfe02bfd7",
      "source_id": "3736831612",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "浪花機制",
      "brief_summary": "浪花未收到處理",
      "labels": [
        "簽到獎勵",
        "獎勵機制",
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 253
    },
    {
      "id": "kb_23cfe45dd76f519982945cb944ca65f2",
      "label": "星橋花約活動的七夕錦囊獲取與開啟時間是如何規定的？",
      "file_type": "document",
      "source_file": "article_0419_23cfe45dd76f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602422",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23cfe45d-d76f-5199-8294-5cb944ca65f2",
      "source_id": "3676602422",
      "version": 22.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "客服查詢資格及補發",
      "labels": [
        "活動問題",
        "資格查詢",
        "獎勵領取",
        "時效問題",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 582
    },
    {
      "id": "kb_23d877974e8551a287cdb4fbafe3c7dc",
      "label": "每月首儲積分加倍活動的詳情為何？如何獲得52積分？",
      "file_type": "document",
      "source_file": "article_0420_23d877974e85.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772955/52",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23d87797-4e85-51a2-87cd-b4fbafe3c7dc",
      "source_id": "3730772955",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "每月首儲積分重置",
      "brief_summary": "月首儲積分加倍常駐規",
      "labels": [
        "儲值活動",
        "積分獲取",
        "活動詳情"
      ],
      "body_chars": 283
    },
    {
      "id": "kb_23e0566782085fb990e60817e1f94813",
      "label": "中秋節活動禮包任務截止後，是否仍可補任務領取勳章？",
      "file_type": "document",
      "source_file": "article_0421_23e056678208.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730899449",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23e05667-8208-5fb9-90e6-0817e1f94813",
      "source_id": "3730899449",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "活動任務補做",
      "brief_summary": "逾期無法補領勳章",
      "labels": [
        "活動任務",
        "任務截止",
        "獎勵領取"
      ],
      "body_chars": 204
    },
    {
      "id": "kb_23fa8ae44b35511a8a7522d5920ca96c",
      "label": "龍虎試煉場活動半價禮物包含哪些項目？",
      "file_type": "document",
      "source_file": "article_0422_23fa8ae44b35.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786290",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "23fa8ae4-4b35-511a-8a75-22d5920ca96c",
      "source_id": "3733786290",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "龍虎試煉場活動優惠",
      "brief_summary": "龍虎試煉場半價禮物項",
      "labels": [
        "活動禮物",
        "顯示異常",
        "功能問題"
      ],
      "body_chars": 314
    },
    {
      "id": "kb_2402fd6089d05fb0af7e06707d624d80",
      "label": "雲端發票中獎後，實體發票寄送大約需要多少工作天？",
      "file_type": "document",
      "source_file": "article_0423_2402fd6089d0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406223",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2402fd60-89d0-5fb0-af7e-06707d624d80",
      "source_id": "3736406223",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "發票寄送天數",
      "brief_summary": "中獎發票寄送天數",
      "labels": [
        "發票問題",
        "寄送時間",
        "中獎發票"
      ],
      "body_chars": 190
    },
    {
      "id": "kb_24087e2f370d570ab01cf76dea8620a1",
      "label": "金龍展翅禮物是否有音效以及動畫長度為何？",
      "file_type": "document",
      "source_file": "article_0424_24087e2f370d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055583271",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "24087e2f-370d-570a-b01c-f76dea8620a1",
      "source_id": "3055583271",
      "version": 15.0,
      "question_type": "禮物",
      "sub_type": "金龍展翅",
      "brief_summary": "提供送禮資訊回報",
      "labels": [
        "各項操作功能說明",
        "功能異常",
        "補發申請",
        "禮物特效",
        "顯示異常",
        "道具補發",
        "送禮問題"
      ],
      "body_chars": 475
    },
    {
      "id": "kb_243de20634ce5a67a08c079b40dc3dd0",
      "label": "使用「戀上你的味道」道具送公演，是否能為主播加分？",
      "file_type": "document",
      "source_file": "article_0425_243de20634ce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749047",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "243de206-34ce-5a67-a08c-079b40dc3dd0",
      "source_id": "3737749047",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "心願清單",
      "brief_summary": "七夕帝王贈心願單無效",
      "labels": [
        "道具功能",
        "公演機制",
        "主播加分"
      ],
      "body_chars": 186
    },
    {
      "id": "kb_244c7792ba684f4fb3c95433df474ca2",
      "label": "盛典大廳相關資訊何時公布？",
      "file_type": "document",
      "source_file": "article_0426_244c7792ba68.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "244c7792-ba68-4f4f-b3c9-5433df474ca2",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
      "body_chars": 67
    },
    {
      "id": "kb_245d1af63b9e5f31a9ff71f5ccce5422",
      "label": "兌換磁鐵需要多少消費金額？",
      "file_type": "document",
      "source_file": "article_0427_245d1af63b9e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125842",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "245d1af6-3b9e-5f31-a9ff-71f5ccce5422",
      "source_id": "3737125842",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "滿額贈磁鐵",
      "brief_summary": "消費滿十萬送磁鐵",
      "labels": [
        "兌換商品",
        "帳號資料",
        "功能操作"
      ],
      "body_chars": 182
    },
    {
      "id": "kb_246231dd5df8519baebdcf775e07f7ff",
      "label": "遊戲中觸發免費遊戲（FreeSpin）該如何進行且獎金何時發放？",
      "file_type": "document",
      "source_file": "article_0428_246231dd5df8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535331/FreeSpin",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "246231dd-5df8-519b-aebd-cf775e07f7ff",
      "source_id": "3736535331",
      "version": 31.0,
      "question_type": "儲值",
      "sub_type": "信用卡儲值",
      "brief_summary": "刷卡紀錄查詢與補登",
      "labels": [
        "儲值查詢",
        "功能限制",
        "帳務問題",
        "收益-/-鑽石問題",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 2253
    },
    {
      "id": "kb_2491f5af5ca958b38afcab8e022cc032",
      "label": "帳號刪除後是否能重新註冊新帳號？",
      "file_type": "document",
      "source_file": "article_0429_2491f5af5ca9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748083",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2491f5af-5ca9-58b3-8afc-ab8e022cc032",
      "source_id": "3737748083",
      "version": 5.0,
      "question_type": "帳號",
      "sub_type": "帳號刪除與重新註冊",
      "brief_summary": "七天內可恢復逾期無法",
      "labels": [
        "帳號管理",
        "帳號刪除",
        "帳號註冊"
      ],
      "body_chars": 407
    },
    {
      "id": "kb_24a468b134bc591da7139d54816e5642",
      "label": "動態、感謝帖內容的規範是什麼？",
      "file_type": "document",
      "source_file": "article_0430_24a468b134bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057090579",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "24a468b1-34bc-591d-a713-9d54816e5642",
      "source_id": "3057090579",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "主播動態功能",
      "brief_summary": "違規內容將被刪除封號",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 143
    },
    {
      "id": "kb_24a656b3d2c65064a3cc099a0b73964f",
      "label": "如何查詢活動或相關項目的開始與進行時間？",
      "file_type": "document",
      "source_file": "article_0431_24a656b3d2c6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092858",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "24a656b3-d2c6-5064-a3cc-099a0b73964f",
      "source_id": "3679092858",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "我的足跡查詢",
      "labels": [
        "活動紀錄",
        "資格查詢",
        "足跡功能",
        "活動-/-任務問題"
      ],
      "body_chars": 172
    },
    {
      "id": "kb_24e64c96f68056a899e83ee8b98039d2",
      "label": "之前的虛擬形象服飾怎麼不見了？還可以再抽之前的虛擬形象嗎？",
      "file_type": "document",
      "source_file": "article_0432_24e64c96f680.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057025133",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "24e64c96-f680-56a8-99e8-3ee8b98039d2",
      "source_id": "3057025133",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "服飾不定時上下架",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 107
    },
    {
      "id": "kb_24fc3835e61a52a3a2ce457e8390b292",
      "label": "如果切换线路后OBS无法连接，是否可以切换回原来的线路？",
      "file_type": "document",
      "source_file": "article_0433_24fc3835e61a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675848815/OBS",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "24fc3835-e61a-52a3-a2ce-457e8390b292",
      "source_id": "3675848815",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "直播線路切換",
      "brief_summary": "OBS無法連線處理",
      "labels": [
        "連線異常",
        "網路變更"
      ],
      "body_chars": 366
    },
    {
      "id": "kb_251142525c7554fd89407415a8725696",
      "label": "直播間抽獎禮物寄送進度如何查詢？出國無法收件該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0434_251142525c75.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676962953",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "25114252-5c75-54fd-8940-7415a8725696",
      "source_id": "3676962953",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "運費問題",
        "獎品寄送",
        "付款方式",
        "其他"
      ],
      "body_chars": 378
    },
    {
      "id": "kb_255612cce74d56acbaf35efe55d7cb86",
      "label": "個人虛擬形象怎麼編輯？ 怎麼進入個人虛擬形象頁面？",
      "file_type": "document",
      "source_file": "article_0435_255612cce74d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057221680",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "255612cc-e74d-56ac-baf3-5efe55d7cb86",
      "source_id": "3057221680",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "開啟浪LIVE後點選",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 116
    },
    {
      "id": "kb_25a29dc3e48b53f986dde9c2b21164e4",
      "label": "「12選9天」是否代表某個特定含義？",
      "file_type": "document",
      "source_file": "article_0436_25a29dc3e48b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536138/12+9",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "25a29dc3-e48b-53f9-86dd-e9c2b21164e4",
      "source_id": "3736536138",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "12選9天",
      "brief_summary": "特定含義",
      "labels": [
        "名詞解釋"
      ],
      "body_chars": 139
    },
    {
      "id": "kb_25a5a3d4f874575d80d6e1ded1341ebc",
      "label": "我要怎麼在直播間標註(@)其他人？",
      "file_type": "document",
      "source_file": "article_0437_25a5a3d4f874.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055321447",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "25a5a3d4-f874-575d-80d6-e1ded1341ebc",
      "source_id": "3055321447",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "直播間功能",
      "brief_summary": "聊天區點選暱稱標註",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 110
    },
    {
      "id": "kb_25d9a89553b35847bdc6406c78d89113",
      "label": "實體獎品如何領取？",
      "file_type": "document",
      "source_file": "article_0438_25d9a89553b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "25d9a895-53b3-5847-bdc6-406c78d89113",
      "source_id": "4384948226",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 1224
    },
    {
      "id": "kb_260e661554d65be0a5f730821a4226ea",
      "label": "戳戳活動中送出粉色香檳是否計入主播等級升級？",
      "file_type": "document",
      "source_file": "article_0439_260e661554d6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831820",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "260e6615-54d6-5be0-a5f7-30821a4226ea",
      "source_id": "3676831820",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "活動禮物取得",
      "brief_summary": "私訊禮物即時計入無時",
      "labels": [
        "贈禮規則",
        "活動進度",
        "等級計算"
      ],
      "body_chars": 246
    },
    {
      "id": "kb_2630f67d9de75851b5a53c9beba6e298",
      "label": "如果在非活動日先儲值，是不是就沒有參與到活動了？",
      "file_type": "document",
      "source_file": "article_0440_2630f67d9de7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677257816",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2630f67d-9de7-5851-b5a5-3c9beba6e298",
      "source_id": "3677257816",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "確認活動有效期間",
      "labels": [
        "活動期間",
        "儲值問題",
        "活動規則",
        "儲值-/-支付問題"
      ],
      "body_chars": 457
    },
    {
      "id": "kb_266b2cde7554530b9ec0390aeb0d2c44",
      "label": "他人發布不實謠言可以申請刪除貼文嗎？",
      "file_type": "document",
      "source_file": "article_0441_266b2cde7554.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437879",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "266b2cde-7554-530b-9ec0-390aeb0d2c44",
      "source_id": "3736437879",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "客製勳章申請兌換",
      "brief_summary": "提供ID及用途截圖",
      "labels": [
        "勳章牆",
        "個人主頁",
        "功能設定",
        "積分-/-兌換問題",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "其他"
      ],
      "body_chars": 953
    },
    {
      "id": "kb_266d86ce9c5b50e1920e5c0275c5cf58",
      "label": "活動中獎或相關資訊會透過什麼方式通知？",
      "file_type": "document",
      "source_file": "article_0442_266d86ce9c5b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238682",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "266d86ce-9c5b-50e1-920e-5c0275c5cf58",
      "source_id": "3056238682",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "活動獎金",
      "brief_summary": "滿千填寫中獎單",
      "labels": [
        "儲值及收益提領相關問題",
        "活動-/-任務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 589
    },
    {
      "id": "kb_26b519b759e05c85862b51758e95db8e",
      "label": "遊戲平台是否有作弊或咬分的問題？",
      "file_type": "document",
      "source_file": "article_0443_26b519b759e0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493808",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "26b519b7-59e0-5c85-862b-51758e95db8e",
      "source_id": "3731493808",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "遊戲隨機機制",
      "brief_summary": "遊戲咬分與作弊反映",
      "labels": [
        "網路卡頓",
        "觀看問題",
        "客服-/-服務諮詢",
        "顯示-/-系統異常",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 344
    },
    {
      "id": "kb_2718bceab68a56459ab8461ea123ef65",
      "label": "進入儲值網站後，我應該點選哪一個選項？",
      "file_type": "document",
      "source_file": "article_0444_2718bceab68a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175571",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2718bcea-b68a-5645-9ab8-461ea123ef65",
      "source_id": "3736175571",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "左邊任一選項",
      "labels": [
        "儲值問題",
        "操作指引"
      ],
      "body_chars": 146
    },
    {
      "id": "kb_272fd64fe84656e29ee82c1e7db4966e",
      "label": "丹寧火箭實體禮物或獎勵的寄送進度如何查詢？",
      "file_type": "document",
      "source_file": "article_0445_272fd64fe846.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175502",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "272fd64f-e846-56e2-9ee8-2c1e7db4966e",
      "source_id": "3736175502",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "火箭娃娃相關資訊",
      "brief_summary": "實體禮物寄送進度查詢",
      "labels": [
        "獎品寄送",
        "物流進度",
        "通知方式",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 203
    },
    {
      "id": "kb_274533d0bf3c58fd89a5a09ccc7082d2",
      "label": "浪LIVE有哪些類型的活動或禮物會吸引用戶消費？",
      "file_type": "document",
      "source_file": "article_0446_274533d0bf3c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123376/LIVE",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "274533d0-bf3c-58fd-89a5-a09ccc7082d2",
      "source_id": "3057123376",
      "version": 31.0,
      "question_type": "活動",
      "sub_type": "未來活動與禮物規劃",
      "brief_summary": "浪LIVE活動禮物規",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 424
    },
    {
      "id": "kb_27593ddb09c550208e1b6976e6ff6818",
      "label": "遊戲內咬分過高或中獎機率過低該如何處理？",
      "file_type": "document",
      "source_file": "article_0447_27593ddb09c5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676635313",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "27593ddb-09c5-5020-8e1b-6976e6ff6818",
      "source_id": "3676635313",
      "version": 18.0,
      "question_type": "儲值",
      "sub_type": "退款申請",
      "brief_summary": "不適用七天鑑賞期",
      "labels": [
        "儲值問題",
        "退款政策",
        "數位內容",
        "收益-/-鑽石問題",
        "其他",
        "顯示-/-系統異常",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1056
    },
    {
      "id": "kb_2789d305b68a54a1a22276e9e745f093",
      "label": "如何避免儲值異常並使用官網儲值？",
      "file_type": "document",
      "source_file": "article_0448_2789d305b68a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345916",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2789d305-b68a-54a1-a222-76e9e745f093",
      "source_id": "3732345916",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "浪Live儲值規則",
      "brief_summary": "儲值快捷鍵未顯示處理",
      "labels": [
        "儲值異常",
        "支付問題",
        "官網儲值"
      ],
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    },
    {
      "id": "kb_27bd4dabec185359ba9f81025538452a",
      "label": "達人 900 秒公演達到指定票數後會立即結束嗎？",
      "file_type": "document",
      "source_file": "article_0449_27bd4dabec18.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677913102/900",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "27bd4dab-ec18-5359-ba9f-81025538452a",
      "source_id": "3677913102",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "達人900秒公演",
      "brief_summary": "無法新增管理員",
      "labels": [
        "直播功能",
        "管理員設定",
        "直播-/-主播功能",
        "活動-/-任務問題",
        "活動"
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      "body_chars": 283
    },
    {
      "id": "kb_27ced0d60efc5345a6744a134ae47fcf",
      "label": "如何兌換實體禮物給主播，並指定贈送人名稱？",
      "file_type": "document",
      "source_file": "article_0450_27ced0d60efc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568595",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "27ced0d6-0efc-5345-a674-4a134ae47fcf",
      "source_id": "3678568595",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "實體獎品兌換",
      "brief_summary": "指定贈送人名稱",
      "labels": [
        "實體贈禮",
        "客服協助",
        "贈送人設定"
      ],
      "body_chars": 309
    },
    {
      "id": "kb_28078843a8ff5196a0064bd9d9df3644",
      "label": "為什麼我成功連接Facebook帳號後，儲值紀錄卻沒有顯示？",
      "file_type": "document",
      "source_file": "article_0451_28078843a8ff.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501762/Facebook",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28078843-a8ff-5196-a006-4bd9d9df3644",
      "source_id": "3738501762",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "儲值問題",
      "brief_summary": "綁定FB無儲值紀錄",
      "labels": [
        "帳號連結",
        "儲值紀錄",
        "資料顯示異常"
      ],
      "body_chars": 729
    },
    {
      "id": "kb_2825611524a85ee49f6ef20a7b50775e",
      "label": "直播間掛件紅包雨的展示時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0452_2825611524a8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28256115-24a8-5ee4-9f6e-f20a7b50775e",
      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
      "body_chars": 1182
    },
    {
      "id": "kb_282e56acc46a5028a8bfe5bb3a44ceb0",
      "label": "家族群組的加入與維持條件為何？",
      "file_type": "document",
      "source_file": "article_0453_282e56acc46a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952300",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "282e56ac-c46a-5028-a8bf-e5bb3a44ceb0",
      "source_id": "3731952300",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "主播活動",
      "brief_summary": "貢獻度門檻邀請入群",
      "labels": [
        "家族群組",
        "入群條件",
        "會員資格"
      ],
      "body_chars": 189
    },
    {
      "id": "kb_2836f7f5431252f992449d3f1bf2439f",
      "label": "我兌換的直播間跑馬燈商品，是否必須在主播開播時才能使用？",
      "file_type": "document",
      "source_file": "article_0454_2836f7f54312.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676799106",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2836f7f5-4312-52f9-9244-9d3f1bf2439f",
      "source_id": "3676799106",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "跑馬燈功能",
      "brief_summary": "需主播開播才顯示",
      "labels": [],
      "body_chars": 306
    },
    {
      "id": "kb_283700ecb05f4bd49356a2f0407bd9f2",
      "label": "在相片情人節活動中主播任務快門按鈕在哪裡且未顯示該如何處理？",
      "file_type": "document",
      "source_file": "article_0455_283700ecb05f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677454558",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "283700ec-b05f-4bd4-9356-a2f0407bd9f2",
      "source_id": "3677454558",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 151
    },
    {
      "id": "kb_285b56cd18725439b6db43aa2468c5e3",
      "label": "遊戲機率可以由客服人員手動調整嗎？",
      "file_type": "document",
      "source_file": "article_0456_285b56cd1872.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404230",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "285b56cd-1872-5439-b6db-43aa2468c5e3",
      "source_id": "3736404230",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "遊戲異常問題",
      "brief_summary": "客服確認後補發浪花",
      "labels": [
        "遊戲異常",
        "獎勵補發",
        "麻將拉霸",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "顯示-/-系統異常",
        "其他"
      ],
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    },
    {
      "id": "kb_287e1a093ba24b2db8e464f48dcfdee4",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_0457_287e1a093ba2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "287e1a09-3ba2-4b2d-b8e4-64f48dcfdee4",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_287fc285c1f45fa28c8e816e4dff5437",
      "label": "陌生訊息讀取不到該如何處理？",
      "file_type": "document",
      "source_file": "article_0458_287fc285c1f4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3516989524",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "287fc285-c1f4-5fa2-8c8e-816e4dff5437",
      "source_id": "3516989524",
      "version": 20.0,
      "question_type": "其他",
      "sub_type": "訊息功能問題",
      "brief_summary": "無法選擇活動",
      "labels": [
        "顯示-/-系統異常",
        "直播-/-主播功能"
      ],
      "body_chars": 1604
    },
    {
      "id": "kb_28cc5b7d8c8d5fc4a47ebed64de37101",
      "label": "抽抽樂活動的計算範圍是看整個月的嗎？",
      "file_type": "document",
      "source_file": "article_0459_28cc5b7d8c8d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405439",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28cc5b7d-8c8d-5fc4-a47e-bed64de37101",
      "source_id": "3736405439",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂活動計算範圍查",
      "labels": [
        "儲值積分",
        "活動獎勵",
        "幸運抽抽樂",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1240
    },
    {
      "id": "kb_28d54deeda245a3f9cf81778b80a4e82",
      "label": "打折的煙火是否會觸發大煙火傳送門？",
      "file_type": "document",
      "source_file": "article_0460_28d54deeda24.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952238",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28d54dee-da24-5a3f-9cf8-1778b80a4e82",
      "source_id": "3731952238",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "煙火禮物活動",
      "brief_summary": "折價煙火觸發傳送門",
      "labels": [
        "活動規則",
        "道具效果"
      ],
      "body_chars": 335
    },
    {
      "id": "kb_28de7e8ce0a65458bf2865f90882fd37",
      "label": "為什麼我儲值了，但在搶紅包活動中獎機率卻很低，感覺不如未儲值或新玩家？",
      "file_type": "document",
      "source_file": "article_0461_28de7e8ce0a6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747846",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28de7e8c-e0a6-5458-bf28-65f90882fd37",
      "source_id": "3737747846",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "紅包活動中獎機率說明",
      "labels": [
        "活動中獎機率",
        "活動公平性",
        "玩家回饋"
      ],
      "body_chars": 242
    },
    {
      "id": "kb_28ec5016511054559b1434db9326ebdd",
      "label": "中獎發票如何領取與補領？",
      "file_type": "document",
      "source_file": "article_0462_28ec50165110.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736174971",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28ec5016-5110-5455-9b14-34db9326ebdd",
      "source_id": "3736174971",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "618購物節優惠",
      "brief_summary": "618折價券客服查詢",
      "labels": [
        "發票兌換",
        "中獎發票",
        "兌獎時間"
      ],
      "body_chars": 597
    },
    {
      "id": "kb_28ef7c33460f587a9ca2d3c46b1c7240",
      "label": "浪LIVE平台有哪些主要虛擬貨幣？用途為何？",
      "file_type": "document",
      "source_file": "article_0463_28ef7c33460f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3605397542/LIVE",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "28ef7c33-460f-587a-9ca2-d3c46b1c7240",
      "source_id": "3605397542",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "虛擬貨幣種類",
      "brief_summary": "浪LIVE虛擬貨幣種",
      "labels": [
        "產品功能"
      ],
      "body_chars": 137
    },
    {
      "id": "kb_290ec8cdcab95d6581c063f30bcc7dff",
      "label": "數字單位「K」代表什麼意思？",
      "file_type": "document",
      "source_file": "article_0464_290ec8cdcab9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460342/K",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "290ec8cd-cab9-5d65-81c0-63f30bcc7dff",
      "source_id": "3731460342",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "名詞解釋",
      "brief_summary": "數字單位K含意",
      "labels": [
        "數字單位",
        "名詞解釋"
      ],
      "body_chars": 330
    },
    {
      "id": "kb_2969fa5a013942e48e74e573ad9592be",
      "label": "傳送截圖後客服未收到該如何處理？",
      "file_type": "document",
      "source_file": "article_0465_2969fa5a0139.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749509",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2969fa5a-0139-42e4-8e74-e573ad9592be",
      "source_id": "3677749509",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "積分獎勵驗證",
      "brief_summary": "提供帳號編輯畫面核身",
      "labels": [],
      "body_chars": 94
    },
    {
      "id": "kb_2978353125c2587a8865593149116fc5",
      "label": "日榜補簽卡的計算規則與獲得限制是什麼？",
      "file_type": "document",
      "source_file": "article_0466_2978353125c2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321826",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "29783531-25c2-587a-8865-593149116fc5",
      "source_id": "3737321826",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "月榜不再提供",
      "labels": [
        "補簽卡",
        "獎勵發放",
        "規則變更",
        "活動-/-任務問題"
      ],
      "body_chars": 514
    },
    {
      "id": "kb_2982678d75f25ce7aad5689e09fd37b7",
      "label": "玩遊戲或瀏覽活動頁面卡頓異常且未錄影該如何處理？",
      "file_type": "document",
      "source_file": "article_0467_2982678d75f2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405405",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2982678d-75f2-5ce7-aad5-689e09fd37b7",
      "source_id": "3736405405",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "倍率異常",
      "brief_summary": "三倍登入異常處理",
      "labels": [
        "登入異常",
        "帳號綁定",
        "手機號碼變更",
        "帳號-/-登入問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 841
    },
    {
      "id": "kb_2986a352824c5f389a146d6c51f97499",
      "label": "獲得補償的火箭特效在有效期限內消失該如何處理？",
      "file_type": "document",
      "source_file": "article_0468_2986a352824c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736174858",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2986a352-824c-5f38-9a14-6d6c51f97499",
      "source_id": "3736174858",
      "version": 24.0,
      "question_type": "禮物",
      "sub_type": "紅線繫良緣火箭特效",
      "brief_summary": "火箭特效補發",
      "labels": [
        "送禮特效",
        "錄影異常",
        "顯示問題",
        "補發處理",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1272
    },
    {
      "id": "kb_29aca25a0c7f5d7a93c5304c3e4aee14",
      "label": "海外用戶如何提領金額？是否能提領至海外銀行帳戶？",
      "file_type": "document",
      "source_file": "article_0469_29aca25a0c7f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679158384",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "29aca25a-0c7f-5d7a-93c5-304c3e4aee14",
      "source_id": "3679158384",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "每月一號填寫中獎單",
      "labels": [
        "提領問題",
        "海外用戶",
        "收款方式",
        "提領流程",
        "獎金提領",
        "收款帳戶"
      ],
      "body_chars": 319
    },
    {
      "id": "kb_29cb5a2b8f035a81bde6bdc021c985a0",
      "label": "合成任務是否保證開出新特效？",
      "file_type": "document",
      "source_file": "article_0470_29cb5a2b8f03.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175335",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "29cb5a2b-8f03-5a81-bde6-bdc021c985a0",
      "source_id": "3736175335",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "合成任務特效",
      "brief_summary": "合成特效機率說明",
      "labels": [
        "任務獎勵",
        "遊戲機制",
        "機率問題"
      ],
      "body_chars": 160
    },
    {
      "id": "kb_29e0b10bd9e05487b3afb7131fd844b7",
      "label": "成為騎士後，頭像框無法使用或顯示為未獲得，該如何處理？",
      "file_type": "document",
      "source_file": "article_0471_29e0b10bd9e0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213542",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "29e0b10b-d9e0-5487-b3af-b7131fd844b7",
      "source_id": "3732213542",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "虛擬頭像框效期",
      "brief_summary": "騎士頭像框異常處理",
      "labels": [
        "產品功能異常",
        "頭像框問題",
        "騎士權益"
      ],
      "body_chars": 663
    },
    {
      "id": "kb_29ee54df8ea857a98cdb8bb9fca2ad8b",
      "label": "浪9週年儲值活動贈送的勳章何時發放？",
      "file_type": "document",
      "source_file": "article_0472_29ee54df8ea8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092888/9",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "29ee54df-8ea8-57a9-8cdb-8bb9fca2ad8b",
      "source_id": "3679092888",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "王牌加冕",
      "brief_summary": "活動結束後七個工作天",
      "labels": [
        "活動獎勵",
        "獎勵發放",
        "勳章",
        "勳章發放"
      ],
      "body_chars": 205
    },
    {
      "id": "kb_2a2401697bdf5927803ac4f8639a0779",
      "label": "如何設定指定日期的提醒？",
      "file_type": "document",
      "source_file": "article_0473_2a2401697bdf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126195",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2a240169-7bdf-5927-803a-c4f8639a0779",
      "source_id": "3737126195",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "指定日期提醒設定",
      "brief_summary": "指定日期提醒設定",
      "labels": [
        "產品功能",
        "介面顯示",
        "功能優化建議",
        "帳號-/-登入問題",
        "其他"
      ],
      "body_chars": 381
    },
    {
      "id": "kb_2a52993498925dd4a8920aa7be7d91af",
      "label": "台灣用戶可以使用 bb 管道進行儲值嗎？",
      "file_type": "document",
      "source_file": "article_0474_2a5299349892.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257660/bb",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2a529934-9892-5dd4-a892-0aa7be7d91af",
      "source_id": "3737257660",
      "version": 6.0,
      "question_type": "儲值",
      "sub_type": "海外使用限制",
      "brief_summary": "海外無信用卡儲值",
      "labels": [
        "海外儲值",
        "支付問題",
        "官網儲值",
        "儲值-/-支付問題"
      ],
      "body_chars": 449
    },
    {
      "id": "kb_2a5d0fafb6f554bd92f98613da8af9e0",
      "label": "禮物合成後送出，主播的收益是否等同於禮物的消費浪花？",
      "file_type": "document",
      "source_file": "article_0475_2a5d0fafb6f5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502225",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2a5d0faf-b6f5-54bd-92f9-8613da8af9e0",
      "source_id": "3738502225",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "活動禮物取得",
      "brief_summary": "合成禮物主播收益計算",
      "labels": [
        "主播收益",
        "禮物機制",
        "收益計算",
        "產品功能"
      ],
      "body_chars": 235
    },
    {
      "id": "kb_2a8d11479d415e90a5a8e2cc3c4a01ef",
      "label": "獲得的實體獎勵或禮物可以送給其他玩家嗎？",
      "file_type": "document",
      "source_file": "article_0476_2a8d11479d41.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405566",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2a8d1147-9d41-5e90-a5a8-e2cc3c4a01ef",
      "source_id": "3736405566",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "推薦版位",
      "brief_summary": "額滿福利補償機制",
      "labels": [
        "物品兌換",
        "贈送功能",
        "客服協助",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 362
    },
    {
      "id": "kb_2acf34d50eb356fd8be23319996c1432",
      "label": "為什麼內地主播號沒有遊戲欄可以玩？",
      "file_type": "document",
      "source_file": "article_0477_2acf34d50eb3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733389705",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2acf34d5-0eb3-56fd-8be2-3319996c1432",
      "source_id": "3733389705",
      "version": 11.0,
      "question_type": "直播",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "大陸地區暫時下架",
      "labels": [
        "app下載",
        "地區限制",
        "版本更新",
        "直播-/-主播功能"
      ],
      "body_chars": 413
    },
    {
      "id": "kb_2ad41e1a3cf84e3e8d1c2258b7e518c4",
      "label": "帳號照片被下架後何時可以重新上傳與該如何處理？",
      "file_type": "document",
      "source_file": "article_0478_2ad41e1a3cf8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747980",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2ad41e1a-3cf8-4e3e-8d1c-2258b7e518c4",
      "source_id": "3737747980",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "回覆過久轉真人",
      "labels": [],
      "body_chars": 279
    },
    {
      "id": "kb_2ad8df206e6b5c82a93b0e2c7a566193",
      "label": "有人私訊傳色情圖片或文字給我怎麼辦？",
      "file_type": "document",
      "source_file": "article_0479_2ad8df206e6b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059218",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2ad8df20-6e6b-5c82-a93b-0e2c7a566193",
      "source_id": "3055059218",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "私密照處理",
      "brief_summary": "私密照外流處理",
      "labels": [
        "檢舉與申訴諮詢"
      ],
      "body_chars": 82
    },
    {
      "id": "kb_2adddcd841434daaa01c07d706ec64a7",
      "label": "關於第六戰的相關規則說明",
      "file_type": "document",
      "source_file": "article_0480_2adddcd84143.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878912006",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2adddcd8-4143-4daa-a01c-07d706ec64a7",
      "source_id": "3878912006",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "第六戰",
      "brief_summary": "玩法與賠付規則",
      "labels": [],
      "body_chars": 42
    },
    {
      "id": "kb_2ae2645eb44f517b8bf11ee3174c80ea",
      "label": "儲值未收到收據會影響浪花入帳嗎？",
      "file_type": "document",
      "source_file": "article_0481_2ae2645eb44f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344410",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2ae2645e-b44f-517b-8bf1-1ee3174c80ea",
      "source_id": "3732344410",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "彈幕活動獎金",
      "brief_summary": "811獎金發放與彈幕",
      "labels": [
        "儲值異常",
        "收據問題",
        "入帳延遲"
      ],
      "body_chars": 731
    },
    {
      "id": "kb_2afccb9368b457789abd5f1249fa3d73",
      "label": "直播間小遊戲中獎跑馬燈遮擋其他資訊該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0482_2afccb9368b4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492543",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2afccb93-68b4-5778-9abd-5f1249fa3d73",
      "source_id": "3731492543",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "提供主播浪客及設定時",
      "labels": [
        "積分兌換",
        "直播間功能",
        "產品功能",
        "顯示-/-系統異常"
      ],
      "body_chars": 627
    },
    {
      "id": "kb_2b07ed8c3d8b5efc96bd43ad2b31db66",
      "label": "天氣狀況是否會影響浪的訊號？",
      "file_type": "document",
      "source_file": "article_0483_2b07ed8c3d8b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831083",
      "captured_at": "2026-09-19T11:55:28.415000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b07ed8c-3d8b-5efc-96bd-43ad2b31db66",
      "source_id": "3736831083",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "浪的訊號",
      "brief_summary": "海星無法兌換浪花",
      "labels": [
        "產品功能",
        "建議回饋"
      ],
      "body_chars": 180
    },
    {
      "id": "kb_2b22d4061441546098551b0ead952fe6",
      "label": "積分是否可以轉移給其他用戶或兌換物品給主播？",
      "file_type": "document",
      "source_file": "article_0484_2b22d4061441.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405265",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b22d406-1441-5460-9855-1b0ead952fe6",
      "source_id": "3736405265",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "積分轉移與兌換",
      "brief_summary": "積分轉移與兌換限制",
      "labels": [
        "積分問題",
        "兌換服務"
      ],
      "body_chars": 238
    },
    {
      "id": "kb_2b37c9d426c359e2b49f6a037a83e236",
      "label": "如何查詢會員等級與升級進度？",
      "file_type": "document",
      "source_file": "article_0485_2b37c9d426c3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3607625751",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b37c9d4-26c3-59e2-b49f-6a037a83e236",
      "source_id": "3607625751",
      "version": 5.0,
      "question_type": "會員",
      "sub_type": "用戶等級",
      "brief_summary": "成長值升降規則",
      "labels": [
        "產品功能"
      ],
      "body_chars": 143
    },
    {
      "id": "kb_2b465ff6313259bd8db6cb23dda4a25f",
      "label": "為什麼活動中贈送「漫步雲端」達最高等級卻沒有額外贈送「愛の火箭」？",
      "file_type": "document",
      "source_file": "article_0486_2b465ff63132.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749539",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b465ff6-3132-59bd-8db6-cb23dda4a25f",
      "source_id": "3737749539",
      "version": 34.0,
      "question_type": "活動",
      "sub_type": "星橋花約 情定七夕",
      "brief_summary": "子夜星辰火箭找不到處",
      "labels": [
        "物品消失",
        "禮物特效",
        "背包異常",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 1641
    },
    {
      "id": "kb_2b6178cb5eaf5c7da935f4f1bb8a50aa",
      "label": "中獎領獎表單的生日填錯了，該如何處理？",
      "file_type": "document",
      "source_file": "article_0487_2b6178cb5eaf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772276",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b6178cb-5eaf-5c7d-a935-f4f1bb8a50aa",
      "source_id": "3730772276",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "直播間中獎表單",
      "brief_summary": "領獎生日填錯處理",
      "labels": [
        "領獎問題",
        "資料填寫錯誤",
        "表單問題"
      ],
      "body_chars": 678
    },
    {
      "id": "kb_2b86f746999859a3b8df4c1feda938b9",
      "label": "沒有信物合成的贈送權可以送出禮物嗎？",
      "file_type": "document",
      "source_file": "article_0488_2b86f7469998.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787765",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b86f746-9998-59a3-b8df-4c1feda938b9",
      "source_id": "3733787765",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "贈送權",
      "brief_summary": "無信物合成贈禮限制",
      "labels": [
        "禮物功能",
        "活動獎勵",
        "使用教學",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 336
    },
    {
      "id": "kb_2b9396f7798d55e683d94c49a597d199",
      "label": "如何註冊新的浪Live帳號？",
      "file_type": "document",
      "source_file": "article_0489_2b9396f7798d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3455844387/Live",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b9396f7-798d-55e6-83d9-4c49a597d199",
      "source_id": "3455844387",
      "version": 8.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "查詢登入方式",
      "labels": [],
      "body_chars": 353
    },
    {
      "id": "kb_2b98684f9bd15bf1a5b0b2350442d4e4",
      "label": "中獎獎勵未收到或獎勵內容疑問",
      "file_type": "document",
      "source_file": "article_0490_2b98684f9bd1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461254",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2b98684f-9bd1-5bf1-a5b0-b2350442d4e4",
      "source_id": "3731461254",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "獎勵領取異常",
      "brief_summary": "中獎獎勵未收到",
      "labels": [
        "獎勵問題",
        "入帳問題"
      ],
      "body_chars": 524
    },
    {
      "id": "kb_2ba9640d79f05a998bb57f72ae4bf46b",
      "label": "轉盤遊戲中獎機率是多少？是否可以手動調整或核對中獎結果？",
      "file_type": "document",
      "source_file": "article_0491_2ba9640d79f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3455352833",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2ba9640d-79f0-5a99-8bb5-7f72ae4bf46b",
      "source_id": "3455352833",
      "version": 20.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "連輸機率抱怨",
      "labels": [
        "顯示-/-系統異常",
        "活動-/-任務問題"
      ],
      "body_chars": 748
    },
    {
      "id": "kb_2bd44e171dda5c1898d7b447f623157e",
      "label": "為什麼主播的收益會被收回（浪花充公）？",
      "file_type": "document",
      "source_file": "article_0492_2bd44e171dda.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461143",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2bd44e17-1dda-5c18-98d7-b447f623157e",
      "source_id": "3731461143",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "排行榜單",
      "brief_summary": "浪花月榜計算說明",
      "labels": [
        "收益問題",
        "帳務異常",
        "不當儲值"
      ],
      "body_chars": 718
    },
    {
      "id": "kb_2bee2c9b6c685afe9ff2a32213d679a9",
      "label": "非簽約主播是否可以參與萬聖節活動金字塔探索？",
      "file_type": "document",
      "source_file": "article_0493_2bee2c9b6c68.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256524",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2bee2c9b-6c68-5afe-9ff2-a32213d679a9",
      "source_id": "3737256524",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金字塔探索活動",
      "brief_summary": "非簽約主播參與金字塔",
      "labels": [
        "活動資格",
        "主播任務"
      ],
      "body_chars": 165
    },
    {
      "id": "kb_2bff391172d25931a899d6f1e7d330de",
      "label": "平台補寄的實體發票是用掛號還是平信寄出？",
      "file_type": "document",
      "source_file": "article_0494_2bff391172d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404299",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2bff3911-72d2-5931-a899-d6f1e7d330de",
      "source_id": "3736404299",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "中獎發票領獎",
      "brief_summary": "補發紙本發票申請",
      "labels": [
        "發票問題",
        "中獎兌換",
        "補發申請",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題",
        "其他"
      ],
      "body_chars": 733
    },
    {
      "id": "kb_2c1f1c13428755bda1770292fcc24f6a",
      "label": "登入後發現浪ID帳號不對或不同登入方式怎麼處理？",
      "file_type": "document",
      "source_file": "article_0495_2c1f1c134287.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214661/ID",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c1f1c13-4287-55bd-a177-0292fcc24f6a",
      "source_id": "3732214661",
      "version": 12.0,
      "question_type": "帳號",
      "sub_type": "更改登入方式",
      "brief_summary": "大陸登入異常更換方式",
      "labels": [
        "儲值問題",
        "浪花轉移",
        "帳號處理",
        "儲值-/-支付問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 564
    },
    {
      "id": "kb_2c33301d845f5980af414c2d8ab92881",
      "label": "會員積分上半年度是什麼時候會結清？",
      "file_type": "document",
      "source_file": "article_0496_2c33301d845f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437229",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c33301d-845f-5980-af41-4c2d8ab92881",
      "source_id": "3736437229",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "積分有效期限",
      "brief_summary": "積分結清時間",
      "labels": [
        "積分查詢",
        "功能操作",
        "積分-/-兌換問題"
      ],
      "body_chars": 176
    },
    {
      "id": "kb_2c4b3b2d45ca590ea64c15e316d0c046",
      "label": "請問直播間管理員熱門語要怎麼改？",
      "file_type": "document",
      "source_file": "article_0497_2c4b3b2d45ca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026357",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c4b3b2d-45ca-590e-a64c-15e316d0c046",
      "source_id": "3055026357",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "熱門語設定",
      "brief_summary": "直播間熱門語修改",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 77
    },
    {
      "id": "kb_2c4b47a7c66d593f92bf7635d0ee3bac",
      "label": "Ohmygod（OMG）ATM 儲值目前支援哪些銀行？",
      "file_type": "document",
      "source_file": "article_0498_2c4b47a7c66d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344777/Ohmygod+OMG+ATM",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c4b47a7-c66d-593f-92bf-7635d0ee3bac",
      "source_id": "3732344777",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "個人主頁查看積分",
      "labels": [
        "積分查詢",
        "餘額查詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 1084
    },
    {
      "id": "kb_2c4bdb8b47835b21a373c7629c5872b5",
      "label": "貼紙使用是否有限制？貼紙會變成永久的嗎？",
      "file_type": "document",
      "source_file": "article_0499_2c4bdb8b4783.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460278",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c4bdb8b-4783-5b21-a373-c7629c5872b5",
      "source_id": "3731460278",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "貼紙使用限制",
      "brief_summary": "時效一天非永久",
      "labels": [
        "貼紙使用",
        "道具時效",
        "活動說明"
      ],
      "body_chars": 176
    },
    {
      "id": "kb_2c5adebfb1b95b45ab5db71d5de1ec7c",
      "label": "安芝儇的拍立得獎品為何還沒收到？如何查詢寄送進度？",
      "file_type": "document",
      "source_file": "article_0500_2c5adebfb1b9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257495",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c5adebf-b1b9-5b45-ab5d-b71d5de1ec7c",
      "source_id": "3737257495",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "實體獎品兌換",
      "brief_summary": "獎品寄送進度查詢",
      "labels": [
        "獎品寄送",
        "物流查詢",
        "活動獎勵"
      ],
      "body_chars": 205
    },
    {
      "id": "kb_2c73336a049a4a1c84048f255831add6",
      "label": "使用 OBS 開播時為什麼無法顯示臉部互動禮物特效？",
      "file_type": "document",
      "source_file": "article_0501_2c73336a049a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321745",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c73336a-049a-4a1c-8404-8f255831add6",
      "source_id": "3737321745",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "送禮收益機制",
      "brief_summary": "未達三千元門檻",
      "labels": [],
      "body_chars": 61
    },
    {
      "id": "kb_2c83504daec94c648fd3b8d9f5862d3a",
      "label": "千紙鶴禮物的爆擊倍率上限是多少？",
      "file_type": "document",
      "source_file": "article_0502_2c83504daec9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568666",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c83504d-aec9-4c64-8fd3-b8d9f5862d3a",
      "source_id": "3678568666",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "炫麗皇冠",
      "brief_summary": "依各活動規則為準",
      "labels": [],
      "body_chars": 104
    },
    {
      "id": "kb_2c9a0df780eb56479fd68808c700d3bd",
      "label": "為什麼對話視窗會出現AI自動回覆？",
      "file_type": "document",
      "source_file": "article_0503_2c9a0df780eb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731752226/AI",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2c9a0df7-80eb-5647-9fd6-8808c700d3bd",
      "source_id": "3731752226",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "AI自動回覆",
      "brief_summary": "回報後轉交相關單位查",
      "labels": [
        "直播主問題",
        "行為異常",
        "內容檢舉"
      ],
      "body_chars": 261
    },
    {
      "id": "kb_2ca00a36cb5857f0bf88e0dfeea28aa5",
      "label": "用戶註銷後盟友權益如何處理？",
      "file_type": "document",
      "source_file": "article_0504_2ca00a36cb58.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2ca00a36-cb58-57f0-bf88-e0dfeea28aa5",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
      "body_chars": 1095
    },
    {
      "id": "kb_2cadb5c6f66950699dfc500bde89017c",
      "label": "儲值後的發票要如何索取？",
      "file_type": "document",
      "source_file": "article_0505_2cadb5c6f669.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952872",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2cadb5c6-f669-5069-9dfc-500bde89017c",
      "source_id": "3731952872",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "發票問題",
      "brief_summary": "發票查詢與處理",
      "labels": [
        "發票問題",
        "捐贈發票",
        "客服協助",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 227
    },
    {
      "id": "kb_2cbcdd72022d5453b45c7c9da2523e66",
      "label": "若忘記浪LIVE帳號的七位數字ID該如何查詢？",
      "file_type": "document",
      "source_file": "article_0506_2cbcdd72022d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461313/LIVE+ID",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2cbcdd72-022d-5453-b45c-7c9da2523e66",
      "source_id": "3731461313",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "官方聯絡管道",
      "brief_summary": "浪LIVE官方管道查",
      "labels": [
        "儲值問題",
        "帳號錯誤",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "帳號-/-登入問題",
        "其他"
      ],
      "body_chars": 1121
    },
    {
      "id": "kb_2cca6141646e5b61a5ab4acb044cbcdc",
      "label": "我要怎麼領取人氣禮？",
      "file_type": "document",
      "source_file": "article_0507_2cca6141646e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126442",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2cca6141-646e-5b61-a5ab-4acb044cbcdc",
      "source_id": "3737126442",
      "version": 11.0,
      "question_type": "禮物",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "人氣禮盒背包確認",
      "labels": [
        "商品兌換",
        "積分使用",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 517
    },
    {
      "id": "kb_2cdea32c7cb84c54aca5eb1c05b6e7ad",
      "label": "星浪人氣王6月活動內容與規則說明",
      "file_type": "document",
      "source_file": "article_0508_2cdea32c7cb8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4243226696",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2cdea32c-7cb8-4c54-aca5-eb1c05b6e7ad",
      "source_id": "4243226696",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星浪人氣王",
      "brief_summary": "星浪人氣王6月活動規",
      "labels": [],
      "body_chars": 282
    },
    {
      "id": "kb_2cfb8ebf0cc35011ae41c78a95b25b2e",
      "label": "禮物合成後是否會直接獲得禮物或扣除浪花？",
      "file_type": "document",
      "source_file": "article_0509_2cfb8ebf0cc3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256498",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2cfb8ebf-0cc3-5011-ae41-c78a95b25b2e",
      "source_id": "3737256498",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "禮物功能",
      "brief_summary": "合成僅解鎖贈送權",
      "labels": [
        "禮物合成",
        "浪花消耗",
        "功能說明"
      ],
      "body_chars": 267
    },
    {
      "id": "kb_2d131efa4aba500284173cb808b4708e",
      "label": "官網儲值浪花比例為何？儲值64萬至66萬浪花需要多少台幣？",
      "file_type": "document",
      "source_file": "article_0510_2d131efa4aba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676733562/64+66",
      "captured_at": "2026-09-20T16:01:33.977000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d131efa-4aba-5002-8417-3cb808b4708e",
      "source_id": "3676733562",
      "version": 21.0,
      "question_type": "活動",
      "sub_type": "戳一戳活動",
      "brief_summary": "資格隔日生效",
      "labels": [
        "活動資格",
        "活動規則",
        "儲值活動",
        "獎勵未到",
        "活動-/-任務問題",
        "儲值-/-支付問題",
        "儲值"
      ],
      "body_chars": 1159
    },
    {
      "id": "kb_2d17c784db9d5e97847f7a5f581e094c",
      "label": "如何舉報應用程式內的不當圖片內容？",
      "file_type": "document",
      "source_file": "article_0511_2d17c784db9d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679158421",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d17c784-db9d-5e97-847f-7a5f581e094c",
      "source_id": "3679158421",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "禾羽資訊缺失",
      "brief_summary": "應用程式內檢舉流程",
      "labels": [
        "不當內容舉報",
        "檢舉功能"
      ],
      "body_chars": 177
    },
    {
      "id": "kb_2d19357684b647fea28b7bf62f58a9ba",
      "label": "今天是幾月幾號？",
      "file_type": "document",
      "source_file": "article_0512_2d19357684b6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4127754337",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d193576-84b6-47fe-a28b-7bf62f58a9ba",
      "source_id": "4127754337",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "日期查詢",
      "brief_summary": "查詢今日日期",
      "labels": [],
      "body_chars": 20
    },
    {
      "id": "kb_2d308c1deef2447cac4d4cd142bd155f",
      "label": "透過虛擬帳戶轉帳儲值若遇銀行單筆上限是否可分筆匯款？",
      "file_type": "document",
      "source_file": "article_0513_2d308c1deef2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404453",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d308c1d-eef2-447c-ac4d-4cd142bd155f",
      "source_id": "3736404453",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "虛擬帳號效期24小時",
      "labels": [],
      "body_chars": 124
    },
    {
      "id": "kb_2d3cab1d4b75596d88e548e9eed1057d",
      "label": "二浪花爆擊的觸發頻率是否正常？",
      "file_type": "document",
      "source_file": "article_0514_2d3cab1d4b75.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438640",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d3cab1d-4b75-596d-88e5-48e9eed1057d",
      "source_id": "3736438640",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "二浪花爆擊",
      "brief_summary": "二浪花爆擊觸發頻率",
      "labels": [
        "儲值問題",
        "入帳延遲",
        "浪花異常",
        "活動-/-任務問題"
      ],
      "body_chars": 745
    },
    {
      "id": "kb_2d52d0e0b4ab59e2b147c8943cd9ef67",
      "label": "對話框大小可以調整嗎？",
      "file_type": "document",
      "source_file": "article_0515_2d52d0e0b4ab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747747",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d52d0e0-b4ab-59e2-b147-c8943cd9ef67",
      "source_id": "3737747747",
      "version": 4.0,
      "question_type": "會員",
      "sub_type": "對話框爵位限制",
      "brief_summary": "對話框大小調整",
      "labels": [
        "產品功能",
        "功能建議",
        "爵位限制"
      ],
      "body_chars": 189
    },
    {
      "id": "kb_2d62cc183d8b570da1d93a3f9dc89dea",
      "label": "如何查詢手機型號？",
      "file_type": "document",
      "source_file": "article_0516_2d62cc183d8b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126305",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d62cc18-3d8b-570d-a1d9-3a3f9dc89dea",
      "source_id": "3737126305",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "手機裝置功能",
      "brief_summary": "手機型號查詢",
      "labels": [
        "裝置設定",
        "操作教學"
      ],
      "body_chars": 336
    },
    {
      "id": "kb_2d92b801d43650c3abb0475c5ba34a3a",
      "label": "任務補簽規則的確認進度如何？需要等待多久？",
      "file_type": "document",
      "source_file": "article_0517_2d92b801d436.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257304",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d92b801-d436-50c3-abb0-475c5ba34a3a",
      "source_id": "3737257304",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "簽到任務",
      "brief_summary": "任務補簽進度查詢",
      "labels": [
        "任務規則",
        "進度查詢",
        "等待回覆"
      ],
      "body_chars": 193
    },
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      "id": "kb_2d9e1e1255cf5329867902c671057259",
      "label": "天蠍座活動中，主播獲得娃娃獎勵的計算方式為何？",
      "file_type": "document",
      "source_file": "article_0518_2d9e1e1255cf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256591",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2d9e1e12-55cf-5329-8679-02c671057259",
      "source_id": "3737256591",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "星座活動",
      "brief_summary": "第二回合積分前兩名",
      "labels": [
        "活動規則",
        "獎勵計算",
        "天蠍座活動"
      ],
      "body_chars": 216
    },
    {
      "id": "kb_2dab182f00605d87973eb6938a8e9f5d",
      "label": "百家樂遊戲在哪裡可以玩？",
      "file_type": "document",
      "source_file": "article_0519_2dab182f0060.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405820",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2dab182f-0060-5d87-973e-b6938a8e9f5d",
      "source_id": "3736405820",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "百家樂",
      "brief_summary": "百家樂遊玩地點查詢",
      "labels": [
        "遊戲玩法",
        "功能查詢",
        "操作指引"
      ],
      "body_chars": 437
    },
    {
      "id": "kb_2de3fc0846435b76827f844489e25a15",
      "label": "在 7-11 超商繳費儲值後款項尚未到帳該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0520_2de3fc084643.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092374/7-11",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2de3fc08-4643-5b76-827f-844489e25a15",
      "source_id": "3737092374",
      "version": 23.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "APP儲值上限處理",
      "labels": [
        "帳號停權",
        "帳號封鎖",
        "爭議款項",
        "平台違規",
        "司法案件",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 1288
    },
    {
      "id": "kb_2df28a9a50d65ca998c27ba38e727730",
      "label": "如何將勳章轉移給其他用戶？",
      "file_type": "document",
      "source_file": "article_0521_2df28a9a50d6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493251",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2df28a9a-50d6-5ca9-98c2-7ba38e727730",
      "source_id": "3731493251",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "勳章贈送",
      "brief_summary": "勳章贈送規範",
      "labels": [
        "勳章轉移",
        "帳號功能",
        "客服協助"
      ],
      "body_chars": 393
    },
    {
      "id": "kb_2e161bf15c375a3f8de87e72be557e06",
      "label": "收到活動得獎及機會中獎單填寫通知後該如何確認與處理？",
      "file_type": "document",
      "source_file": "article_0522_2e161bf15c37.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676405804",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e161bf1-5c37-5a3f-8de8-7e72be557e06",
      "source_id": "3676405804",
      "version": 26.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "首次達標需登記",
      "labels": [
        "活動任務問題",
        "儲值活動",
        "活動登記",
        "額度計算",
        "活動-/-任務問題"
      ],
      "body_chars": 1030
    },
    {
      "id": "kb_2e20daa018df4ea5a9a930dca2d5470a",
      "label": "兌換勳章贈送給主播是否可以指定日期生效？",
      "file_type": "document",
      "source_file": "article_0523_2e20daa018df.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492237",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e20daa0-18df-4ea5-a9a9-30dca2d5470a",
      "source_id": "3731492237",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "支付寶微信儲值限制",
      "labels": [],
      "body_chars": 88
    },
    {
      "id": "kb_2e35ad5a63935899a774cd15a9a9125d",
      "label": "如何刪除動態？",
      "file_type": "document",
      "source_file": "article_0524_2e35ad5a6393.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438564",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e35ad5a-6393-5899-a774-cd15a9a9125d",
      "source_id": "3736438564",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "刪除動態貼文",
      "brief_summary": "App刪除動態文章",
      "labels": [
        "動態管理",
        "功能操作"
      ],
      "body_chars": 306
    },
    {
      "id": "kb_2e3b26d4b31c509bb4a5d08bb7626da9",
      "label": "在 Google Play 兌換點數後儲值為何無法折抵且餘額顯示為 0？",
      "file_type": "document",
      "source_file": "article_0525_2e3b26d4b31c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677618341/Google+Play+0",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e3b26d4-b31c-509b-b4a5-d08bb7626da9",
      "source_id": "3677618341",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "官網儲值步驟",
      "labels": [
        "官網儲值",
        "儲值教學",
        "儲值流程",
        "儲值失敗",
        "儲值-/-支付問題"
      ],
      "body_chars": 601
    },
    {
      "id": "kb_2e3d662f44dd57508de1c78875e00baa",
      "label": "浪Live帳號的生日或性別資料設定錯誤，該如何修改？",
      "file_type": "document",
      "source_file": "article_0526_2e3d662f44dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731718299/Live",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e3d662f-44dd-5750-8de1-c78875e00baa",
      "source_id": "3731718299",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "現場報到驗證",
      "brief_summary": "活動報到帳號驗證",
      "labels": [
        "個人資料變更",
        "帳號設定"
      ],
      "body_chars": 456
    },
    {
      "id": "kb_2e563437810f5776b8132b15d6942653",
      "label": "如何提供客製化勳章的文字？",
      "file_type": "document",
      "source_file": "article_0527_2e563437810f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953235",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e563437-810f-5776-b813-2b15d6942653",
      "source_id": "3731953235",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "客製勳章發放",
      "brief_summary": "客製化勳章文字提供",
      "labels": [
        "客製化服務",
        "勳章設定"
      ],
      "body_chars": 134
    },
    {
      "id": "kb_2e6fd981df4a5f87a676e3e568984d30",
      "label": "活動獎勵登記改領浪花後發放時間需要多久？",
      "file_type": "document",
      "source_file": "article_0528_2e6fd981df4a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214836",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e6fd981-df4a-5f87-a676-e3e568984d30",
      "source_id": "3732214836",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "浪花大額儲值方式",
      "labels": [
        "活動參加",
        "儲值條件",
        "抽獎獎勵",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 536
    },
    {
      "id": "kb_2e96da97537e5f0580e7e3f003766c76",
      "label": "我不小心把虛擬形象的服飾拆解了可以恢復嗎？",
      "file_type": "document",
      "source_file": "article_0529_2e96da97537e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057221846",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2e96da97-537e-5f05-80e7-e3f003766c76",
      "source_id": "3057221846",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "拆解後無法恢復",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 65
    },
    {
      "id": "kb_2ef4e46babcc5ac5885e58e3760107c8",
      "label": "如何封鎖家族助手或其他特定帳號？",
      "file_type": "document",
      "source_file": "article_0530_2ef4e46babcc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749458",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2ef4e46b-abcc-5ac5-885e-58e3760107c8",
      "source_id": "3737749458",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "封鎖禁言",
      "brief_summary": "封鎖用戶設定",
      "labels": [
        "帳號管理",
        "門號綁定",
        "解綁問題"
      ],
      "body_chars": 128
    },
    {
      "id": "kb_2f0920cfe31d515d9692cf9980da93db",
      "label": "現金獎勵預定撥款日（如20號）遇週末或假日會如何出款？",
      "file_type": "document",
      "source_file": "article_0531_2f0920cfe31d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045597/20",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f0920cf-e31d-515d-9692-cf9980da93db",
      "source_id": "3676045597",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "現金獎勵稅務",
      "brief_summary": "禮物顯示異常排除方法",
      "labels": [
        "禮物顯示異常",
        "應用程式問題",
        "活動功能異常",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 933
    },
    {
      "id": "kb_2f211110197959e8bed7bb79077bc0c9",
      "label": "目前平台是否有半價或加倍的活動？",
      "file_type": "document",
      "source_file": "article_0532_2f2111101979.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502688",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f211110-1979-59e8-bed7-bb79077bc0c9",
      "source_id": "3738502688",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "平台優惠活動查詢",
      "labels": [
        "活動查詢",
        "優惠資訊",
        "特價活動"
      ],
      "body_chars": 186
    },
    {
      "id": "kb_2f23e227f965537f9f3f73c94179521f",
      "label": "抽到指定稱號獎勵後該如何領獎及設定文案？",
      "file_type": "document",
      "source_file": "article_0533_2f23e227f965.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737258030",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f23e227-f965-537f-9f3f-73c94179521f",
      "source_id": "3737258030",
      "version": 36.0,
      "question_type": "支援",
      "sub_type": "勳章更換",
      "brief_summary": "修改中獎勳章內容",
      "labels": [
        "活動獎勵",
        "任務進度",
        "道具使用",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢",
        "禮物"
      ],
      "body_chars": 809
    },
    {
      "id": "kb_2f33c24426034065bd887770f3047008",
      "label": "若懷疑遇到詐騙該如何處理？",
      "file_type": "document",
      "source_file": "article_0534_2f33c2442603.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521402",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f33c244-2603-4065-bd88-7770f3047008",
      "source_id": "3675521402",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "詐騙處理",
      "brief_summary": "詐騙金錢損失處理",
      "labels": [],
      "body_chars": 22
    },
    {
      "id": "kb_2f4f71b76c2055e5ab14052ee08ca751",
      "label": "請問要如何查看帳號目前會員資格到什麼時候？",
      "file_type": "document",
      "source_file": "article_0535_2f4f71b76c20.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059303",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f4f71b7-6c20-55e5-ab14-052ee08ca751",
      "source_id": "3055059303",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "帳號資格查詢",
      "brief_summary": "查看會員到期時效",
      "labels": [],
      "body_chars": 120
    },
    {
      "id": "kb_2f9383e5a8c8529ba4a3eedde96e3024",
      "label": "如何確認 VIP 幸運抽抽樂參與資格及處理抽獎次數異常？",
      "file_type": "document",
      "source_file": "article_0536_2f9383e5a8c8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214630/VIP",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f9383e5-a8c8-529b-a4a3-eedde96e3024",
      "source_id": "3732214630",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP抽獎次數異常處",
      "labels": [
        "抽卡活動",
        "活動參與",
        "活動-/-任務問題"
      ],
      "body_chars": 458
    },
    {
      "id": "kb_2f93d53d713b5e1896482a918b35bbd4",
      "label": "如何查詢浪Live帳號的儲值紀錄？",
      "file_type": "document",
      "source_file": "article_0537_2f93d53d713b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345089/Live",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2f93d53d-713b-5e18-9648-2a918b35bbd4",
      "source_id": "3732345089",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "官方LINE帳號",
      "brief_summary": "浪Live官方LIN",
      "labels": [
        "儲值查詢",
        "金額計算",
        "浪花說明"
      ],
      "body_chars": 519
    },
    {
      "id": "kb_2fb0993a210b59149ac8839c3c65edf1",
      "label": "活動話題是否會提早進行結算？",
      "file_type": "document",
      "source_file": "article_0538_2fb0993a210b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679453392",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fb0993a-210b-5914-9ac8-839c3c65edf1",
      "source_id": "3679453392",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "活動結束問題",
      "brief_summary": "活動時程預先設定",
      "labels": [
        "活動時程",
        "時間設定",
        "活動規範"
      ],
      "body_chars": 119
    },
    {
      "id": "kb_2fb33a39f574553f8a7190d5692dd92e",
      "label": "上個月達標的幸運抽抽樂次數可以補領嗎？",
      "file_type": "document",
      "source_file": "article_0539_2fb33a39f574.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026368",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fb33a39-f574-553f-8a71-90d5692dd92e",
      "source_id": "3055026368",
      "version": 41.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "直播設定抽獎方式",
      "labels": [
        "各項操作功能說明",
        "活動-/-任務問題",
        "積分-/-兌換問題"
      ],
      "body_chars": 2073
    },
    {
      "id": "kb_2fb8eaa8ce9342c0be76f2f6ae1e74a8",
      "label": "情人節彩蛋活動中送禮鍾情玫瑰可以解鎖對話框嗎？",
      "file_type": "document",
      "source_file": "article_0540_2fb8eaa8ce93.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4137386047",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fb8eaa8-ce93-42c0-be76-f2f6ae1e74a8",
      "source_id": "4137386047",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "情人節彩蛋送禮解鎖對",
      "labels": [],
      "body_chars": 53
    },
    {
      "id": "kb_2fba8439874a565495b2b3c08b9ebd8d",
      "label": "8月1日儲值滿額如何獲得抽抽樂次數？",
      "file_type": "document",
      "source_file": "article_0541_2fba8439874a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493434/8+1",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fba8439-874a-5654-95b2-b3c08b9ebd8d",
      "source_id": "3731493434",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "七夕抽抽樂",
      "brief_summary": "七夕抽獎結果及通知方",
      "labels": [
        "儲值活動",
        "獎勵兌換",
        "抽抽樂",
        "客服協助",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 436
    },
    {
      "id": "kb_2fe18594d4575dbf8b34a37cd078bf03",
      "label": "PLAYONE 聲播連動",
      "file_type": "document",
      "source_file": "article_0542_2fe18594d457.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363667975/PLAYONE",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fe18594-d457-5dbf-8b34-a37cd078bf03",
      "source_id": "3363667975",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "PLAYONE 聲播連動",
      "brief_summary": "PLAYONE聲播連",
      "labels": [
        "產品功能"
      ],
      "body_chars": 355
    },
    {
      "id": "kb_2fee8e35c7d05359a2d034685c63325c",
      "label": "關於商品寄送補償評估的說明",
      "file_type": "document",
      "source_file": "article_0543_2fee8e35c7d0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437458",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fee8e35-c7d0-5359-a2d0-34685c63325c",
      "source_id": "3678437458",
      "version": 12.0,
      "question_type": "禮物",
      "sub_type": "禮物異常",
      "brief_summary": "聯繫客服提供資訊",
      "labels": [
        "送禮問題",
        "貢獻度異常",
        "特效未顯示",
        "榜單問題"
      ],
      "body_chars": 575
    },
    {
      "id": "kb_2fef9eefc33953f8b7b91bc8767388d6",
      "label": "APP裡面的私訊聊天紀錄有時效性嗎？",
      "file_type": "document",
      "source_file": "article_0544_2fef9eefc339.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676405926/APP",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "2fef9eef-c339-53f8-b7b9-1bc8767388d6",
      "source_id": "3676405926",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "私訊聊天紀錄",
      "brief_summary": "網頁儲值比例較優惠",
      "labels": [
        "浪花贈送",
        "儲值問題",
        "活動規則",
        "儲值優惠",
        "首儲活動",
        "儲值方式",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 325
    },
    {
      "id": "kb_302d0c7ad1eb50c0b0f9050232d4fa5b",
      "label": "如果不想使用目前的客製化內容可以先取消登記嗎？",
      "file_type": "document",
      "source_file": "article_0545_302d0c7ad1eb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679059992",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "302d0c7a-d1eb-50c0-b0f9-050232d4fa5b",
      "source_id": "3679059992",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "客製內容",
      "brief_summary": "需消耗5000積分申",
      "labels": [
        "活動-/-任務問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 359
    },
    {
      "id": "kb_3042c3b33eba5dd1a91b3ebe88911ed3",
      "label": "手機小額付費額度已滿如何處理？",
      "file_type": "document",
      "source_file": "article_0546_3042c3b33eba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175696",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3042c3b3-3eba-5dd1-a91b-3ebe88911ed3",
      "source_id": "3736175696",
      "version": 4.0,
      "question_type": "儲值",
      "sub_type": "手機儲值問題",
      "brief_summary": "小額付費額度已滿處理",
      "labels": [
        "儲值問題",
        "入帳延遲",
        "收據查詢"
      ],
      "body_chars": 557
    },
    {
      "id": "kb_304339b178884fe19aefb8ba9bf5d139",
      "label": "618年中最大狂歡檔活動時間為何？",
      "file_type": "document",
      "source_file": "article_0547_304339b17888.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "304339b1-7888-4fe1-9aef-b8ba9bf5d139",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 57
    },
    {
      "id": "kb_305f688f1f324e3882a28e68839f1c28",
      "label": "背包裡的VIP專屬VIP寶箱如何獲得且有何用途？",
      "file_type": "document",
      "source_file": "article_0548_305f688f1f32.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952532",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "305f688f-1f32-4e38-82a2-8e68839f1c28",
      "source_id": "3731952532",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "VIP累積儲值活動",
      "brief_summary": "VIP寶箱內容與查詢",
      "labels": [],
      "body_chars": 124
    },
    {
      "id": "kb_3075a504826054bdba6a799f9e930549",
      "label": "具名贈送推薦給主播時會如何顯示身分資訊？",
      "file_type": "document",
      "source_file": "article_0549_3075a5048260.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535679",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3075a504-8260-54bd-ba6a-799f9e930549",
      "source_id": "3736535679",
      "version": 31.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送匿名性",
      "brief_summary": "非匿名送禮顯示用戶I",
      "labels": [
        "獎品領取",
        "資料提供",
        "活動-/-任務問題",
        "客服-/-服務諮詢",
        "會員-/-等級問題",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1008
    },
    {
      "id": "kb_30879218eed047b99830279493e41211",
      "label": "為什麼跟播列表未顯示完整開播紀錄且無法使用補簽卡？",
      "file_type": "document",
      "source_file": "article_0550_30879218eed0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337230",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "30879218-eed0-47b9-9830-279493e41211",
      "source_id": "3056337230",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "中斷可補最近一場",
      "labels": [],
      "body_chars": 85
    },
    {
      "id": "kb_30aa18f458c95799b3368da1a364e831",
      "label": "「來猜」活動的預測題目已公示許久但尚未結算該如何處理？",
      "file_type": "document",
      "source_file": "article_0551_30aa18f458c9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676471424",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "30aa18f4-58c9-5799-b336-8da1a364e831",
      "source_id": "3676471424",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "來猜活動",
      "brief_summary": "指定日贈送浪花決定場",
      "labels": [
        "活動規則",
        "紅包獎勵",
        "資格計算",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 259
    },
    {
      "id": "kb_30abf7e59623499886602d8726a091c2",
      "label": "心意小窩的價格是多少？",
      "file_type": "document",
      "source_file": "article_0552_30abf7e59623.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4220616727",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "30abf7e5-9623-4998-8660-2d8726a091c2",
      "source_id": "4220616727",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "心意小窩價格",
      "brief_summary": "心意小窩價格查詢",
      "labels": [],
      "body_chars": 14
    },
    {
      "id": "kb_30b88748252f5bd2b09bc965603a98c5",
      "label": "違規項目中飲酒偵測條件為何？",
      "file_type": "document",
      "source_file": "article_0553_30b88748252f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "30b88748-252f-5bd2-b09b-c965603a98c5",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
      "labels": [],
      "body_chars": 1100
    },
    {
      "id": "kb_30f7dd27fdd54d05b5456f5a9b76e28c",
      "label": "為什麼在 App 上找不到 6 月 26 日金曲聲浪的賽事詳細資料？",
      "file_type": "document",
      "source_file": "article_0554_30f7dd27fdd5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4097409640",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "30f7dd27-fdd5-4d05-b545-6f5a9b76e28c",
      "source_id": "4097409640",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪活動",
      "brief_summary": "金曲聲浪賽事已結束",
      "labels": [],
      "body_chars": 173
    },
    {
      "id": "kb_314116f3e8195890b831590719434e04",
      "label": "未付款的金額會退回到原本的帳戶嗎？",
      "file_type": "document",
      "source_file": "article_0555_314116f3e819.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749299",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "314116f3-e819-5890-b831-590719434e04",
      "source_id": "3737749299",
      "version": 19.0,
      "question_type": "儲值",
      "sub_type": "未付款退款",
      "brief_summary": "未付款退款處理",
      "labels": [
        "帳號管理",
        "禁播問題",
        "違規處理",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 518
    },
    {
      "id": "kb_3180c759fa955d2d881f6fae6600eddf",
      "label": "如何贈送金曲聲浪會員票給比賽主播？",
      "file_type": "document",
      "source_file": "article_0556_3180c759fa95.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126140",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3180c759-fa95-5d2d-881f-6fae6600eddf",
      "source_id": "3737126140",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "月賽票",
      "brief_summary": "贈送聲浪會員票",
      "labels": [
        "贈送禮物",
        "功能操作"
      ],
      "body_chars": 145
    },
    {
      "id": "kb_31c7ed0366a25ecba87160ed0e9139c9",
      "label": "如何申請兌換直播動態推薦服務？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771902",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "31c7ed03-66a2-5ecb-a871-60ed0e9139c9",
      "source_id": "3730771902",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "VIP推薦頻道兌換",
      "brief_summary": "提供資料給客服",
      "labels": [
        "頻道推薦",
        "兌換問題",
        "積分使用",
        "積分-/-兌換問題"
      ],
      "body_chars": 389
    },
    {
      "id": "kb_31d3a9c323b2503c9e6f47cd42856f42",
      "label": "為什麼辦理自行退訓或退群無法直接退出群組？",
      "file_type": "document",
      "source_file": "article_0558_31d3a9c323b2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344847",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "31d3a9c3-23b2-503c-9e6f-47cd42856f42",
      "source_id": "3732344847",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "退訓退群說明",
      "brief_summary": "退訓退群無法退出原因",
      "labels": [
        "家族功能",
        "通知問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 335
    },
    {
      "id": "kb_31d6a39fe3535aceb9103160aadd24e8",
      "label": "活動禮包（小火箭）的送出時間與注意事項為何？",
      "file_type": "document",
      "source_file": "article_0559_31d6a39fe353.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438924",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "31d6a39f-e353-5ace-b910-3160aadd24e8",
      "source_id": "3736438924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "小火箭禮物",
      "brief_summary": "小火箭禮包送出時間與",
      "labels": [
        "活動禮包",
        "送禮說明",
        "時間限制"
      ],
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    {
      "id": "kb_31e06ef045fe58f9804531c19aea3ad5",
      "label": "「喵喵咖啡館」活動中喵喵經理現金獎勵的名額規則與剩餘狀態為何？",
      "file_type": "document",
      "source_file": "article_0560_31e06ef045fe.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4423286809",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "31e06ef0-45fe-58f9-8045-31c19aea3ad5",
      "source_id": "4423286809",
      "version": 8.0,
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      "brief_summary": "",
      "labels": [
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      "body_chars": 500
    },
    {
      "id": "kb_31e2c57b150651c1b3561c7a848cbeaa",
      "label": "目前平台有哪些儲值加碼活動",
      "file_type": "document",
      "source_file": "article_0561_31e2c57b1506.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344732",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "31e2c57b-1506-51c1-b356-1c7a848cbeaa",
      "source_id": "3732344732",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "退款申請",
      "brief_summary": "週年慶特殊安排一天限",
      "labels": [
        "活動規則",
        "儲值活動",
        "獎勵說明",
        "儲值-/-支付問題"
      ],
      "body_chars": 328
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    {
      "id": "kb_31ea867d5b0d550f8a289ecef374f9e6",
      "label": "刪除帳號後手機門號何時會解除綁定？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568550",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "31ea867d-5b0d-550f-8a28-9ecef374f9e6",
      "source_id": "3678568550",
      "version": 36.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "手機號碼申請解綁",
      "labels": [
        "登入方式",
        "帳號綁定",
        "帳號管理",
        "帳號-/-登入問題"
      ],
      "body_chars": 1071
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    {
      "id": "kb_31f641b2ce9854a5b2deb21e87c5e69e",
      "label": "貴族進場沒有特效且留言沒有標記該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0563_31f641b2ce98.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952089",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952089",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "進場特效",
      "brief_summary": "貴族特效異常排除",
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        "功能設定",
        "顯示設定",
        "顯示-/-系統異常"
      ],
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      "id": "kb_320d12e40c0453719a8066f2498e4773",
      "label": "如何使用積分兌換個人主頁勳章牆的活動勳章？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830374",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "320d12e4-0c04-5371-9a80-66f2498e4773",
      "source_id": "3736830374",
      "version": 40.0,
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      "sub_type": "勳章贈送",
      "brief_summary": "逾期無法補發",
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        "特效顯示異常",
        "補發申請",
        "期限限制",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
        "儲值-/-支付問題",
        "會員-/-等級問題",
        "顯示-/-系統異常",
        "禮物"
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      "id": "kb_322f0866f1e64487b2df875282c95c3a",
      "label": "618年中狂歡檔活動時間是什麼時候？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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    },
    {
      "id": "kb_3232c0a7078b426ba00c1d46e99bc318",
      "label": "為什麼直播間內的罐頭語文字顯示不完整？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535465",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3232c0a7-078b-426b-a00c-1d46e99bc318",
      "source_id": "3736535465",
      "version": 1.0,
      "question_type": "直播",
      "sub_type": "罐頭訊息設定",
      "brief_summary": "素人需主播邀請才能參",
      "labels": [],
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    {
      "id": "kb_3252f6449ac15f4ab9cc976102dd6197",
      "label": "哪些爵位等級的用戶可以在直播間隱身？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675258928",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675258928",
      "version": 6.0,
      "question_type": "會員",
      "sub_type": "成就隱藏",
      "brief_summary": "侯爵可進入直播間隱身",
      "labels": [
        "直播功能",
        "爵位權限",
        "隱身功能",
        "會員權益"
      ],
      "body_chars": 216
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      "id": "kb_325ab74dfff142dea9ca1d47b270bd2a",
      "label": "平台的儲值積分規則為何？可以累計儲值滿額獲得積分嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3624468484",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "325ab74d-fff1-42de-a9ca-1d47b270bd2a",
      "source_id": "3624468484",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "每月六號及二十二號左",
      "labels": [],
      "body_chars": 175
    },
    {
      "id": "kb_326370f392b75a9095053ab8a0ff9ba4",
      "label": "儲值後如何取得統編資訊？",
      "file_type": "document",
      "source_file": "article_0569_326370f392b7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773233",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "326370f3-92b7-5a90-9505-3ab8a0ff9ba4",
      "source_id": "3730773233",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "統編資訊",
      "brief_summary": "儲值統編取得",
      "labels": [
        "帳務問題",
        "資訊查詢",
        "統編資訊"
      ],
      "body_chars": 195
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      "id": "kb_3289b17d4e355e4c9b256571ef7184fe",
      "label": "帳號登入時收不到簡訊驗證碼該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452300",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055452300",
      "version": 19.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "驗證失敗處理方式",
      "labels": [
        "浪live帳號及登入連線問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 988
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    {
      "id": "kb_3290e9edf3ad5272924acd2021acdecf",
      "label": "貴族素材資源有哪些更新？",
      "file_type": "document",
      "source_file": "article_0571_3290e9edf3ad.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3290e9ed-f3ad-5272-924a-cd2021acdecf",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
      "body_chars": 1247
    },
    {
      "id": "kb_32ab6c34b25e5816a75b489fdb81a957",
      "label": "動態牆上的已推薦標籤是怎麼來的與如何獲得？",
      "file_type": "document",
      "source_file": "article_0572_32ab6c34b25e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323106",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "32ab6c34-b25e-5816-a75b-489fdb81a957",
      "source_id": "3737323106",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "已推薦標籤",
      "brief_summary": "動態牆推薦標籤取得方",
      "labels": [
        "產品功能",
        "功能限制",
        "語音訊息",
        "活動-/-任務問題"
      ],
      "body_chars": 548
    },
    {
      "id": "kb_32c2eac274765df9ac2a2579b61e7d23",
      "label": "月",
      "file_type": "document",
      "source_file": "article_0573_32c2eac27476.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330485/2025-+-",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "32c2eac2-7476-5df9-ac2a-2579b61e7d23",
      "source_id": "3949330485",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "第三季度大賞補位賽",
      "brief_summary": "季度大賞補位賽活動",
      "labels": [],
      "body_chars": 1321
    },
    {
      "id": "kb_32e8373f13a756c2a7b21603366b69fd",
      "label": "浪客直播間的「戳」功能是否會干擾觀看體驗？",
      "file_type": "document",
      "source_file": "article_0574_32e8373f13a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951376",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "32e8373f-13a7-56c2-a7b2-1603366b69fd",
      "source_id": "3731951376",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "檢舉匿名性",
      "brief_summary": "舉報身分保密",
      "labels": [
        "使用體驗",
        "回報說明",
        "客服諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 302
    },
    {
      "id": "kb_3326033bd7225e4fa1752fd73187e084",
      "label": "為什麼還沒看到上個月七月的全勤徽章？",
      "file_type": "document",
      "source_file": "article_0575_3326033bd722.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176057",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3326033b-d722-5e4f-a175-2fd73187e084",
      "source_id": "3736176057",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "全勤徽章",
      "brief_summary": "全勤徽章未發放查詢",
      "labels": [
        "勳章登記",
        "客製化服務",
        "活動-/-任務問題"
      ],
      "body_chars": 275
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      "id": "kb_335b0cd9940a50d385a20ed1f11aaab9",
      "label": "如何更換我的推薦項目，特別是搜索頁推薦？",
      "file_type": "document",
      "source_file": "article_0576_335b0cd9940a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678339241",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "335b0cd9-940a-50d3-85a2-0ed1f11aaab9",
      "source_id": "3678339241",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "主播推薦功能",
      "brief_summary": "需聯繫人工客服",
      "labels": [
        "推薦設定",
        "功能限制"
      ],
      "body_chars": 171
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    {
      "id": "kb_33877f42b7f254aab98757f2f6517af5",
      "label": "因為系統異常多跑的開播時數可以刪除嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055583257",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "33877f42-b7f2-54aa-b987-57f2f6517af5",
      "source_id": "3055583257",
      "version": 11.0,
      "question_type": "直播",
      "sub_type": "主播追蹤功能",
      "brief_summary": "開播推播通知",
      "labels": [
        "各項操作功能說明",
        "直播-/-主播功能",
        "收益-/-鑽石問題"
      ],
      "body_chars": 288
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      "id": "kb_339bb7491e7052f8a2c2563c2453328b",
      "label": "為什麼浪花餘額減少但在消費明細找不到紀錄？",
      "file_type": "document",
      "source_file": "article_0578_339bb7491e70.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404952",
      "captured_at": "2026-09-20T16:01:29.945000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "339bb749-1e70-52f8-a2c2-563c2453328b",
      "source_id": "3736404952",
      "version": 18.0,
      "question_type": "儲值",
      "sub_type": "帳號帳務查詢",
      "brief_summary": "一次性更換需七個工作",
      "labels": [
        "帳號問題",
        "登入變更",
        "臉書登入",
        "google登入",
        "帳號安全",
        "帳號-/-登入問題",
        "客服-/-服務諮詢",
        "儲值-/-支付問題",
        "會員"
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    {
      "id": "kb_33b190858e665787a566d772ec6c8c13",
      "label": "如何洽談企業合作或公會招募合作？",
      "file_type": "document",
      "source_file": "article_0579_33b190858e66.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749110",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "33b19085-8e66-5787-a566-d772ec6c8c13",
      "source_id": "3737749110",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "合作洽談",
      "brief_summary": "越南經紀合作聯繫",
      "labels": [
        "支付問題",
        "付款證明",
        "交易查詢",
        "儲值-/-支付問題",
        "收益-/-鑽石問題",
        "客服-/-服務諮詢",
        "其他"
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      "body_chars": 600
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    {
      "id": "kb_33c2c8e80e165c40b7054710a40bd0a2",
      "label": "如何領取龍粽登場活動的單筆5000元獎勵？",
      "file_type": "document",
      "source_file": "article_0580_33c2c8e80e16.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772696/5000",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "33c2c8e8-0e16-5c40-b705-4710a40bd0a2",
      "source_id": "3730772696",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "龍粽登場活動",
      "brief_summary": "龍粽登場5000元獎",
      "labels": [
        "活動獎勵",
        "獎勵申請",
        "vip功能"
      ],
      "body_chars": 262
    },
    {
      "id": "kb_33cbe7b80bf85b26aa0519b46bfffc13",
      "label": "為什麼會出現我沒有按讚的愛心？",
      "file_type": "document",
      "source_file": "article_0581_33cbe7b80bf8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830449",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "33cbe7b8-0bf8-5b26-aa05-19b46bfffc13",
      "source_id": "3736830449",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號安全",
      "brief_summary": "出現非本人愛心處理",
      "labels": [
        "帳號安全",
        "非本人操作",
        "按讚功能"
      ],
      "body_chars": 453
    },
    {
      "id": "kb_33e4c1a4db1a5d16b8e879ef101aeda4",
      "label": "如何查詢自己最近幾天在娛樂城的押注時間？",
      "file_type": "document",
      "source_file": "article_0582_33e4c1a4db1a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175848",
      "captured_at": "2026-09-19T11:55:29.973000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736175848",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "遊戲紀錄",
      "brief_summary": "娛樂城押注時間查詢",
      "labels": [
        "退費政策",
        "儲值問題",
        "浪花購買",
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "其他"
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      "body_chars": 919
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    {
      "id": "kb_33ffe9d7c8575080b12fa7da3c2b9331",
      "label": "為什麼申請解綁時需要說明原因？",
      "file_type": "document",
      "source_file": "article_0583_33ffe9d7c857.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772291",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "33ffe9d7-c857-5080-b12f-a7da3c2b9331",
      "source_id": "3730772291",
      "version": 6.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "聯繫客服提供資料",
      "labels": [
        "手機綁定",
        "門號解綁",
        "帳號管理"
      ],
      "body_chars": 241
    },
    {
      "id": "kb_342743ebdec25d9ca1c00d2b6edffe64",
      "label": "我的LINE(Google/FB/Apple ID/微信/手機)刪掉了怎麼辦？可以改登入方式嗎？",
      "file_type": "document",
      "source_file": "article_0584_342743ebdec2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055485053/LINE+Google+FB+Apple+ID",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "342743eb-dec2-5d9c-a1c0-0d2b6edffe64",
      "source_id": "3055485053",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "找回原登入方式",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 109
    },
    {
      "id": "kb_34506685575358ed90e4edd27534defa",
      "label": "收到例行性結算通知代表什麼？未填寫機會中獎單會有什麼影響？",
      "file_type": "document",
      "source_file": "article_0585_345066855753.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568509",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "34506685-5753-58ed-90e4-edd27534defa",
      "source_id": "3678568509",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "機會中獎單",
      "brief_summary": "獎勵未達門檻可忽略通",
      "labels": [
        "獎勵通知",
        "機會中獎",
        "表單填寫",
        "獎勵結算",
        "中獎單填寫",
        "收益查詢"
      ],
      "body_chars": 360
    },
    {
      "id": "kb_34595f07786f538a90e684e8504aea65",
      "label": "心系幻獸回合榜的競賽時間與計算禮物為何？",
      "file_type": "document",
      "source_file": "article_0586_34595f07786f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442816643/-",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "34595f07-786f-538a-90e6-84e8504aea65",
      "source_id": "4442816643",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 3046
    },
    {
      "id": "kb_3484d1beb95c5b408f2274c4338a1ce7",
      "label": "直播中「主播戳了一下」回戳禮物選項是否能調整為隨機其他顏色香檳？",
      "file_type": "document",
      "source_file": "article_0587_3484d1beb95c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404657",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3484d1be-b95c-5b40-8f22-74c4338a1ce7",
      "source_id": "3678404657",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "公演禮物",
      "brief_summary": "需查閱活動說明",
      "labels": [
        "直播禮物",
        "禮物清單",
        "活動說明",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 419
    },
    {
      "id": "kb_348515e437b55cfe946d050296ad91cf",
      "label": "Apple Watch 領獎方式的確認期限是何時？確認後是否可以更改？",
      "file_type": "document",
      "source_file": "article_0588_348515e437b5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503098/Apple+Watch",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "348515e4-37b5-5cfe-946d-050296ad91cf",
      "source_id": "3738503098",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "Apple Watch折現",
      "brief_summary": "Apple Watc",
      "labels": [
        "領獎方式",
        "活動期限"
      ],
      "body_chars": 160
    },
    {
      "id": "kb_34ad788868bc5b2fadd846dcf3cd9416",
      "label": "目前單筆儲值或消費有哪些活動？加碼活動通常在何時推出？",
      "file_type": "document",
      "source_file": "article_0589_34ad788868bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460502",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "34ad7888-68bc-5b2f-add8-46dcf3cd9416",
      "source_id": "3731460502",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "單筆達門檻不可累積",
      "labels": [
        "儲值問題",
        "活動資格",
        "抽獎活動",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 1230
    },
    {
      "id": "kb_34da139f2ead45319c0068fe9b027bb2",
      "label": "如何使用 Funpoint（歐買尬／OMG）進行官網儲值？",
      "file_type": "document",
      "source_file": "article_0590_34da139f2ead.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323344",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "34da139f-2ead-4531-9c00-68fe9b027bb2",
      "source_id": "3737323344",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "Funpoint 儲值活動",
      "brief_summary": "Funpoint補儲",
      "labels": [],
      "body_chars": 211
    },
    {
      "id": "kb_353bcdf90c075dd09547e88d2f060bd8",
      "label": "為什麼送禮後沒有出現特效？",
      "file_type": "document",
      "source_file": "article_0591_353bcdf90c07.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492192",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "353bcdf9-0c07-5dd0-9547-e88d2f060bd8",
      "source_id": "3731492192",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "轉盤活動",
      "brief_summary": "轉盤禮物動畫未顯示處",
      "labels": [
        "顯示異常",
        "禮物功能",
        "動畫問題"
      ],
      "body_chars": 515
    },
    {
      "id": "kb_35fa833810c6589c84e400902a861ff2",
      "label": "如何兌換抽抽樂獲得的聊天頻道對話框？",
      "file_type": "document",
      "source_file": "article_0592_35fa833810c6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175242",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "35fa8338-10c6-589c-84e4-00902a861ff2",
      "source_id": "3736175242",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "客服協助發送對話框",
      "labels": [
        "活動獎勵",
        "獎勵兌換"
      ],
      "body_chars": 156
    },
    {
      "id": "kb_3606bf0de8215f14b7b01e96be9cdf29",
      "label": "如何申請浪LIVE帳號解除或更換手機門號綁定？",
      "file_type": "document",
      "source_file": "article_0593_3606bf0de821.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257471/LIVE",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3606bf0d-e821-5f14-b7b0-1e96be9cdf29",
      "source_id": "3737257471",
      "version": 19.0,
      "question_type": "帳號",
      "sub_type": "手機號碼問題",
      "brief_summary": "無主頁截圖解綁門號",
      "labels": [
        "帳號刪除",
        "帳號管理",
        "功能問題",
        "帳號-/-登入問題",
        "帳號"
      ],
      "body_chars": 1156
    },
    {
      "id": "kb_360d56cc226752919c0ff18067b80828",
      "label": "玩家刷出的禮物是否可以退刷？",
      "file_type": "document",
      "source_file": "article_0594_360d56cc2267.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437443",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "360d56cc-2267-5291-9c0f-f18067b80828",
      "source_id": "3678437443",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "禮物退回",
      "brief_summary": "送出後無法申請退刷",
      "labels": [
        "退款服務",
        "禮物退款"
      ],
      "body_chars": 172
    },
    {
      "id": "kb_36133afa2b70524899cc53375afefbcf",
      "label": "為什麼申請補發時需要提供編輯資料截圖？",
      "file_type": "document",
      "source_file": "article_0595_36133afa2b70.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054994079",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "36133afa-2b70-5248-99cc-53375afefbcf",
      "source_id": "3054994079",
      "version": 8.0,
      "question_type": "支援",
      "sub_type": "直播間截圖功能",
      "brief_summary": "左下方功能鍵操作",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 150
    },
    {
      "id": "kb_36262ed9a0935f898d8c9104ad611ce9",
      "label": "iOS 系統 App 更新後直播畫面偏暗該如何處理？",
      "file_type": "document",
      "source_file": "article_0596_36262ed9a093.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455572/iOS+App",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "36262ed9-a093-5f89-8d8c-9104ad611ce9",
      "source_id": "3675455572",
      "version": 20.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "App顯示異常排除",
      "labels": [
        "直播問題",
        "觀看異常",
        "開播異常",
        "技術支援",
        "直播異常",
        "連線問題",
        "顯示-/-系統異常",
        "直播-/-主播功能"
      ],
      "body_chars": 924
    },
    {
      "id": "kb_365be2bb04ab57b6a733e1217bf9ba84",
      "label": "如何確認收件資訊是否正確？",
      "file_type": "document",
      "source_file": "article_0597_365be2bb04ab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092248",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "365be2bb-04ab-57b6-a733-e1217bf9ba84",
      "source_id": "3737092248",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "實體獎品兌換",
      "brief_summary": "收件資訊更正聯繫客服",
      "labels": [
        "儲值獎勵",
        "獎勵領取",
        "收件資訊",
        "資料更正"
      ],
      "body_chars": 416
    },
    {
      "id": "kb_36602684ac905aa1a77abd2df0ccb400",
      "label": "發出的紅包如果沒有被領完會自動退回嗎？",
      "file_type": "document",
      "source_file": "article_0598_36602684ac90.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214739",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "36602684-ac90-5aa1-a77a-bd2df0ccb400",
      "source_id": "3732214739",
      "version": 13.0,
      "question_type": "禮物",
      "sub_type": "紅包退回規則",
      "brief_summary": "未領紅包自動退回",
      "labels": [
        "浪花兌換",
        "功能解除",
        "帳號管理",
        "活動-/-任務問題",
        "其他",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 482
    },
    {
      "id": "kb_367998b11e2459708320a8892e0a50ba",
      "label": "請問活動中星輝的發放條件與時間，以及徽章的贈送對象限制為何？",
      "file_type": "document",
      "source_file": "article_0599_367998b11e24.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831902",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "367998b1-1e24-5970-8320-a8892e0a50ba",
      "source_id": "3676831902",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "星輝徽章贈送規則",
      "brief_summary": "需贈天秤座主播才發放",
      "labels": [
        "活動規則",
        "贈送條件"
      ],
      "body_chars": 168
    },
    {
      "id": "kb_3693d914a71e5de58c61f2a634dd755d",
      "label": "如何針對心願清單中時間性禮物的設定機制提出建議？",
      "file_type": "document",
      "source_file": "article_0600_3693d914a71e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323545",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3693d914-a71e-5de5-8c61-f2a634dd755d",
      "source_id": "3737323545",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "心願清單",
      "brief_summary": "心願清單功能建議",
      "labels": [
        "功能建議",
        "意見回饋",
        "心願清單"
      ],
      "body_chars": 169
    },
    {
      "id": "kb_369f967fd81a5e2d9e58c7262f91abec",
      "label": "為什麼發票買受人名稱填寫數字0會導致開立失敗？發票買受人名稱應如何填寫？",
      "file_type": "document",
      "source_file": "article_0601_369f967fd81a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093109/0",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "369f967f-d81a-5e2d-9e58-c7262f91abec",
      "source_id": "3737093109",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "發票問題",
      "brief_summary": "發票抬頭填0開立失敗",
      "labels": [
        "發票問題",
        "開立失敗",
        "資料填寫"
      ],
      "body_chars": 709
    },
    {
      "id": "kb_37016cb584f6566fb3b6e6af46169fdd",
      "label": "iOS會員價格為何較高？",
      "file_type": "document",
      "source_file": "article_0602_37016cb584f6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092682/iOS",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "37016cb5-84f6-566f-b3b6-e6af46169fdd",
      "source_id": "3737092682",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "會員價格差異",
      "brief_summary": "客服反饋評估",
      "labels": [
        "價格差異",
        "會員訂閱",
        "平台限制"
      ],
      "body_chars": 176
    },
    {
      "id": "kb_37034de736bf514dba5b0518f5f869b3",
      "label": "不同日期購買的會員訂單，發票可以合併嗎？",
      "file_type": "document",
      "source_file": "article_0603_37034de736bf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093925",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "37034de7-36bf-514d-ba5b-0518f5f869b3",
      "source_id": "3737093925",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "儲值問題",
      "brief_summary": "訂單發票合併",
      "labels": [
        "虛擬帳號",
        "儲值問題",
        "轉帳方式"
      ],
      "body_chars": 346
    },
    {
      "id": "kb_372692203c5f4adaa8edc8cca09c1328",
      "label": "如何透過客服索取虛擬帳號進行匯款儲值？",
      "file_type": "document",
      "source_file": "article_0604_372692203c5f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586680",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "37269220-3c5f-4ada-a8ed-c8cca09c1328",
      "source_id": "3675586680",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "聯繫客服索取",
      "labels": [],
      "body_chars": 167
    },
    {
      "id": "kb_373bea29331c59e7af74693de65cb575",
      "label": "颱風假期間快遞會配送嗎？",
      "file_type": "document",
      "source_file": "article_0605_373bea29331c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437824",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "373bea29-331c-59e7-af74-693de65cb575",
      "source_id": "3736437824",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "商品寄送配送",
      "brief_summary": "特定用戶受影響",
      "labels": [
        "活動問題",
        "禮物贈送",
        "公告說明"
      ],
      "body_chars": 418
    },
    {
      "id": "kb_37548644d0bc54c4aec51845d71f65a1",
      "label": "不小心按到內購可以退款嗎？",
      "file_type": "document",
      "source_file": "article_0606_37548644d0bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3414294552",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3414294552",
      "version": 22.0,
      "question_type": "支援",
      "sub_type": "退款申請",
      "brief_summary": "儲值完成無法刷退",
      "labels": [
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
      ],
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      "id": "kb_37602c6b8c6655e88a50e741189d1bc0",
      "label": "獲得實體獎勵後該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125509",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3679125509",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "實體獎品兌換",
      "brief_summary": "聯繫客服登記寄送",
      "labels": [
        "獎品領取",
        "活動獎勵",
        "實體獎品",
        "獎勵領取",
        "實體獎勵",
        "獎品發放",
        "中獎處理",
        "獎品寄送",
        "客服協助"
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      "id": "kb_376fda73319259788cf42f111363d629",
      "label": "藍新轉帳儲值匯錯金額要如何辦理退款？",
      "file_type": "document",
      "source_file": "article_0608_376fda733192.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521402",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "376fda73-3192-5978-8cf4-2f111363d629",
      "source_id": "3675521402",
      "version": 21.0,
      "question_type": "支援",
      "sub_type": "詐騙處理",
      "brief_summary": "詐騙金錢損失處理",
      "labels": [
        "儲值失敗",
        "入帳延遲",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
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      "label": "台韓啦啦隊第五彈活動的禮品獎勵何時會寄出？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4384948226",
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    },
    {
      "id": "kb_37cd540cefa25a84a55ab73897a2e172",
      "label": "我發送訊息後，客服會回覆我的問題嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676504150",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676504150",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "耐心等候依序回覆",
      "labels": [
        "等待回覆",
        "客服時效",
        "訊息處理"
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    },
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      "id": "kb_37eff6c13d795b8cbd05f96eda97d19a",
      "label": "可以幫其他人代問問題嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951471",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731951471",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "代問限制",
      "brief_summary": "禁止代問問題",
      "labels": [
        "帳號問題",
        "客服協助",
        "客服-/-服務諮詢"
      ],
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      "id": "kb_37fac9f1df035cc6b5813aba40f5041c",
      "label": "透過 OMG 金流儲值後尚未入帳該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345232/OMG",
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        "聯繫方式",
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      "id": "kb_381af0329aa65e7794e362d345696082",
      "label": "每月1號重置時累積的積分會重新計算還是保持？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323649/1",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "381af032-9aa6-5e77-94e3-62d345696082",
      "source_id": "3737323649",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "每月首儲積分重置",
      "brief_summary": "每月積分重置規則",
      "labels": [
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        "積分計算",
        "積分-/-兌換問題"
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      "id": "kb_3821eab12909465ba41ab1cc918ec913",
      "label": "合成背包禮物是否會計入春之饗宴活動積分？",
      "file_type": "document",
      "source_file": "article_0614_3821eab12909.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3584098350",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3584098350",
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    {
      "id": "kb_382382480569582da5f197ccbe0e0cb6",
      "label": "如何在球場直播時確認是否符合平台規範？",
      "file_type": "document",
      "source_file": "article_0615_382382480569.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493460",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38238248-0569-582d-a5f1-97ccbe0e0cb6",
      "source_id": "3731493460",
      "version": 4.0,
      "question_type": "支援",
      "sub_type": "帳號限制查詢",
      "brief_summary": "無法查詢具體違規內容",
      "labels": [
        "直播規範",
        "內容審核",
        "檢舉違規"
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      "id": "kb_3826d60a19b657d199a6f3bf110914ad",
      "label": "代碼支付可以使用 Suica 付款嗎？",
      "file_type": "document",
      "source_file": "article_0616_3826d60a19b6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951984/Suica",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731951984",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "Suica卡支付",
      "brief_summary": "官方網站儲值",
      "labels": [
        "無卡存款",
        "現金儲值",
        "功能說明",
        "儲值-/-支付問題"
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      "label": "為什麼會有不同帳號？登入方式會影響帳號使用嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787731",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733787731",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "積分轉移",
      "brief_summary": "點數轉移客服協助",
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        "登入問題",
        "多重帳號",
        "帳號管理"
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      "label": "帳號被凍結（封號）的原因與解封方式是什麼？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586639",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38622369-546c-5dec-8b14-c4fdfaf92375",
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      "version": 9.0,
      "question_type": "支援",
      "sub_type": "帳號封鎖問題",
      "brief_summary": "頭像暱稱重新提交審核",
      "labels": [
        "帳號設定",
        "內容審核",
        "違規處理",
        "帳號封鎖",
        "個人資料",
        "審核問題"
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    {
      "id": "kb_38798bccef365fdaa9078427079afcc7",
      "label": "活動的目標參與者是誰？",
      "file_type": "document",
      "source_file": "article_0619_38798bccef36.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3870720010/-",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38798bcc-ef36-5fda-a907-8427079afcc7",
      "source_id": "3870720010",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星心相印水瓶座時間刻",
      "brief_summary": "活動目標參與者說明",
      "labels": [],
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    },
    {
      "id": "kb_387db031e862589fbcad0937c0a8b7d6",
      "label": "請問數字K代表什麼意思？以及中獎獎品如何折抵現金？",
      "file_type": "document",
      "source_file": "article_0620_387db031e862.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678503163/K",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "387db031-e862-589f-bcad-0937c0a8b7d6",
      "source_id": "3678503163",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "實體獎品兌換",
      "brief_summary": "數字K代表千中獎折現",
      "labels": [
        "獎品折現",
        "中獎申請",
        "款項撥付",
        "數字單位"
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    {
      "id": "kb_388ac451ac8f5954b0dff332f1866ede",
      "label": "錢包與儲值（平台幣）",
      "file_type": "document",
      "source_file": "article_0621_388ac451ac8f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3362947102",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "388ac451-ac8f-5954-b0df-f332f1866ede",
      "source_id": "3362947102",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "意見反饋",
      "brief_summary": "浪花反饋意見提供",
      "labels": [
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      ],
      "body_chars": 254
    },
    {
      "id": "kb_3891bc6d0ee355aabe295b950a58e80c",
      "label": "平台的活動獎勵有哪些？",
      "file_type": "document",
      "source_file": "article_0622_3891bc6d0ee3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831118",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3891bc6d-0ee3-55aa-be29-5b950a58e80c",
      "source_id": "3736831118",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "熱門活動與儲值獎勵",
      "brief_summary": "熱門活動與獎勵領取",
      "labels": [
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        "獎勵領取",
        "加碼優惠",
        "活動-/-任務問題"
      ],
      "body_chars": 308
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    {
      "id": "kb_3897ba5541ff5b12a4e585237e962b81",
      "label": "贈送禮物時跳出的段位顯示是否可以選擇關閉，以避免影響錄影體驗？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256156",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3897ba55-41ff-5b12-a4e5-85237e962b81",
      "source_id": "3737256156",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "送禮段位顯示",
      "brief_summary": "禮物段位顯示關閉",
      "labels": [
        "產品功能",
        "功能建議",
        "顯示設定"
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      "id": "kb_389fe6e4121c5d67a001e4b8d28f6f2b",
      "label": "為何我的其他帳號看不到週卡特惠活動？",
      "file_type": "document",
      "source_file": "article_0624_389fe6e4121c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502708",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "389fe6e4-121c-5d67-a001-e4b8d28f6f2b",
      "source_id": "3738502708",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "儲值優惠活動",
      "brief_summary": "週卡特惠活動看不到",
      "labels": [
        "活動顯示異常",
        "週卡問題"
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      "body_chars": 483
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      "id": "kb_38cde0a884634d2cac89e378ce42c355",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38cde0a8-8463-4d2c-ac89-e378ce42c355",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 40
    },
    {
      "id": "kb_38d402aacb245c2790397810a04d3897",
      "label": "火箭十連發核彈特效",
      "file_type": "document",
      "source_file": "article_0626_38d402aacb24.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3463544845",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38d402aa-cb24-5c27-9039-7810a04d3897",
      "source_id": "3463544845",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "直播送禮功能",
      "brief_summary": "十連發相同火箭觸發核",
      "labels": [],
      "body_chars": 107
    },
    {
      "id": "kb_38e0b6d818145fa9926a5b8bb338e20e",
      "label": "玩21點小遊戲贏了卻沒有發放獎勵徽章或點數該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0627_38e0b6d81814.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256448/21",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38e0b6d8-1814-5fa9-926a-5b8bb338e20e",
      "source_id": "3737256448",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "聯繫客服設定推薦",
      "labels": [
        "獎勵使用",
        "功能設定",
        "活動-/-任務問題"
      ],
      "body_chars": 230
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      "id": "kb_38f9bbec5d485429af58cd5e887d763c",
      "label": "可以使用支付寶或微信支付進行儲值嗎？",
      "file_type": "document",
      "source_file": "article_0628_38f9bbec5d48.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678077015",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38f9bbec-5d48-5429-af58-cd5e887d763c",
      "source_id": "3678077015",
      "version": 13.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "禁止他人代儲",
      "labels": [
        "儲值方式",
        "代儲限制",
        "帳號安全"
      ],
      "body_chars": 304
    },
    {
      "id": "kb_38fa6734c4dc59478064a5b2c628d405",
      "label": "如何領取人氣禮？",
      "file_type": "document",
      "source_file": "article_0629_38fa6734c4dc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676962875",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "38fa6734-c4dc-5947-8064-a5b2c628d405",
      "source_id": "3676962875",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "每檔僅限一次",
      "labels": [
        "重複領取",
        "領取限制",
        "活動規則",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 500
    },
    {
      "id": "kb_3902053719c55ac4a7016ef874528e44",
      "label": "購買的折扣背包禮物是否會計入主播5200任務？",
      "file_type": "document",
      "source_file": "article_0630_3902053719c5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494207/5200",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39020537-19c5-5ac4-a701-6ef874528e44",
      "source_id": "3731494207",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "折價券與積分計算",
      "brief_summary": "折價券禮物限制",
      "labels": [
        "任務條件",
        "任務進度",
        "禮物計算"
      ],
      "body_chars": 551
    },
    {
      "id": "kb_39071c0cefd35e34bed871b55f90d3c3",
      "label": "檢舉違規直播後為什麼沒有立即禁播？",
      "file_type": "document",
      "source_file": "article_0631_39071c0cefd3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675848845",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39071c0c-efd3-5e34-bed8-71b55f90d3c3",
      "source_id": "3675848845",
      "version": 38.0,
      "question_type": "支援",
      "sub_type": "未成年檢舉",
      "brief_summary": "檢舉疑似未成年用戶",
      "labels": [
        "直播規範",
        "違規舉報",
        "網路連線",
        "大陸直播",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1361
    },
    {
      "id": "kb_397c2c8a953a5557a1267d280e2ba6c4",
      "label": "在超商官網儲值需要下載APP嗎？",
      "file_type": "document",
      "source_file": "article_0632_397c2c8a953a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093780/APP",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "397c2c8a-953a-5557-a126-7d280e2ba6c4",
      "source_id": "3737093780",
      "version": 11.0,
      "question_type": "儲值",
      "sub_type": "浪Live儲值規則",
      "brief_summary": "浪LIVE官網儲值教",
      "labels": [
        "入帳延遲",
        "儲值問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 495
    },
    {
      "id": "kb_3997b58316b352ce832f460304265ab2",
      "label": "活動中各組別的曝光名額分別是幾位？",
      "file_type": "document",
      "source_file": "article_0633_3997b58316b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438773",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3997b583-16b3-52ce-832f-460304265ab2",
      "source_id": "3736438773",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動主題",
      "brief_summary": "活動登記所需資料",
      "labels": [
        "活動規則",
        "名額查詢"
      ],
      "body_chars": 153
    },
    {
      "id": "kb_39a56d451218471bb303503840627a38",
      "label": "618年中狂歡檔活動的活動時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0634_39a56d451218.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39a56d45-1218-471b-b303-503840627a38",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 51
    },
    {
      "id": "kb_39b143efbac150a98dbd0844647f36e7",
      "label": "主播的百日活動與生日活動若在同一個月，是否只會觸發其中一個活動？",
      "file_type": "document",
      "source_file": "article_0635_39b143efbac1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213701",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39b143ef-bac1-50a9-8dbd-0844647f36e7",
      "source_id": "3732213701",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "百日與生日活動衝突",
      "brief_summary": "百日與生日活動同時觸",
      "labels": [
        "活動問題",
        "活動規則"
      ],
      "body_chars": 401
    },
    {
      "id": "kb_39c2f8171ca043a197c52a5075f33c9d",
      "label": "什麼是賓士款？",
      "file_type": "document",
      "source_file": "article_0636_39c2f8171ca0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350378000",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39c2f817-1ca0-43a1-97c5-2a5075f33c9d",
      "source_id": "4350378000",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "賓士款",
      "brief_summary": "賓士款意義與用途",
      "labels": [],
      "body_chars": 58
    },
    {
      "id": "kb_39d15a5d778b4318988796f940b8be5a",
      "label": "直播間的展示設定要在哪裡開啟與調整？",
      "file_type": "document",
      "source_file": "article_0637_39d15a5d778b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3487137870",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39d15a5d-778b-4318-9887-96f940b8be5a",
      "source_id": "3487137870",
      "version": 1.0,
      "question_type": "直播",
      "sub_type": "管理員權限",
      "brief_summary": "重啟網路後重新觀看",
      "labels": [],
      "body_chars": 83
    },
    {
      "id": "kb_39ef68e7f04c56f98c0857b90e66c343",
      "label": "如何獲得應援海報拼圖勳章獎勵及查看貢獻者名單與貢獻榜？",
      "file_type": "document",
      "source_file": "article_0638_39ef68e7f04c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951258",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "39ef68e7-f04c-56f9-8c08-57b90e66c343",
      "source_id": "3731951258",
      "version": 47.0,
      "question_type": "活動",
      "sub_type": "平台勳章活動",
      "brief_summary": "平台勳章獲取與活動確",
      "labels": [
        "儲值問題",
        "登入異常",
        "網頁版問題",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "會員-/-等級問題"
      ],
      "body_chars": 3377
    },
    {
      "id": "kb_3a1ee4bac4185daca735d03f4c5defbb",
      "label": "抽到的活動道具在背包中顯示數量不符該如何處理？",
      "file_type": "document",
      "source_file": "article_0639_3a1ee4bac418.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322768",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3a1ee4ba-c418-5dac-a735-d03f4c5defbb",
      "source_id": "3737322768",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "背包道具",
      "brief_summary": "道具顯示異常處理",
      "labels": [
        "道具顯示異常",
        "道具使用問題",
        "任務獎勵",
        "獎勵-/-禮物問題",
        "技術"
      ],
      "body_chars": 247
    },
    {
      "id": "kb_3a3367f8b1d35d618204c649701f90cb",
      "label": "如何關閉或移除畫面上的特惠活動提示？",
      "file_type": "document",
      "source_file": "article_0640_3a3367f8b1d3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092765",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3a3367f8-b1d3-5d61-8204-c649701f90cb",
      "source_id": "3679092765",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "直播畫面提示標記",
      "brief_summary": "72小時後自動消失",
      "labels": [
        "活動通知",
        "介面顯示",
        "彈窗問題",
        "彈窗處理",
        "提示關閉",
        "廣告移除"
      ],
      "body_chars": 168
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    {
      "id": "kb_3a4da503b9b748e5aa417ab93656e460",
      "label": "如何領取當月累積儲值的幸運抽抽樂次數與進行抽獎？",
      "file_type": "document",
      "source_file": "article_0641_3a4da503b9b7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3a4da503-b9b7-48e5-aa41-7ab93656e460",
      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
      "body_chars": 118
    },
    {
      "id": "kb_3a9ffba342a359a580b4263f3d1687e3",
      "label": "抽中森系戀人的回禮戀人的金冠獎金要去哪裡填單？",
      "file_type": "document",
      "source_file": "article_0642_3a9ffba342a3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831473",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3a9ffba3-42a3-59a5-80b4-263f3d1687e3",
      "source_id": "3736831473",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "金冠獎金填單教學",
      "labels": [
        "抽獎領取",
        "物品寄送",
        "活動-/-任務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 1062
    },
    {
      "id": "kb_3aaf666d6eb75003a33e52847fd2a6e2",
      "label": "請問這個月哪一天有半價活動？",
      "file_type": "document",
      "source_file": "article_0643_3aaf666d6eb7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831103",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3aaf666d-6eb7-5003-a33e-52847fd2a6e2",
      "source_id": "3736831103",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "父親節半價活動查詢",
      "labels": [
        "優惠活動",
        "回饋查詢",
        "活動資訊",
        "活動-/-任務問題"
      ],
      "body_chars": 358
    },
    {
      "id": "kb_3abd41d1803555a486e744168a740e79",
      "label": "神皇靚號的使用期限是多久？",
      "file_type": "document",
      "source_file": "article_0644_3abd41d18035.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3abd41d1-8035-55a4-86e7-44168a740e79",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
      "body_chars": 1094
    },
    {
      "id": "kb_3b2887660f87586085f08f9092a429d1",
      "label": "火箭升級跑條",
      "file_type": "document",
      "source_file": "article_0645_3b2887660f87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3463479315",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3b288766-0f87-5860-85f0-8f9092a429d1",
      "source_id": "3463479315",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "小火箭禮物",
      "brief_summary": "十連發相同火箭",
      "labels": [],
      "body_chars": 51
    },
    {
      "id": "kb_3b2a48b64bdc52f692e4f3e5fe7566b2",
      "label": "請問可以查詢帳號的註冊日期嗎？",
      "file_type": "document",
      "source_file": "article_0646_3b2a48b64bdc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045489",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3b2a48b6-4bdc-52f6-92e4-f3e5fe7566b2",
      "source_id": "3676045489",
      "version": 8.0,
      "question_type": "帳號",
      "sub_type": "查詢註冊日期",
      "brief_summary": "帳號註冊日期查詢",
      "labels": [
        "帳號刪除",
        "批量操作",
        "功能限制"
      ],
      "body_chars": 395
    },
    {
      "id": "kb_3b3facda685554138dcaaadebe202627",
      "label": "如何反映遊戲體驗不佳或小遊戲機制問題？",
      "file_type": "document",
      "source_file": "article_0647_3b3facda6855.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492207",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3b3facda-6855-5413-8dca-aadebe202627",
      "source_id": "3731492207",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "遊戲體驗",
      "brief_summary": "遊戲體驗與機制建議反",
      "labels": [
        "產品建議",
        "遊戲體驗",
        "意見回饋",
        "客服-/-服務諮詢",
        "顯示-/-系統異常"
      ],
      "body_chars": 493
    },
    {
      "id": "kb_3b632c7c0c5e5abd96e1b793a9c47862",
      "label": "紅包雨活動沒有跳出來，導致遊玩次數被吃掉，請問是什麼原因？該如何處理？",
      "file_type": "document",
      "source_file": "article_0648_3b632c7c0c5e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766439",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3b632c7c-0c5e-5abd-96e1-b793a9c47862",
      "source_id": "3676766439",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "超級王牌",
      "brief_summary": "提供資訊客服補發次數",
      "labels": [
        "活動異常",
        "顯示異常",
        "次數遺失"
      ],
      "body_chars": 220
    },
    {
      "id": "kb_3b70e44f31155e2db8c431ca9cc5e53a",
      "label": "VIP 與 VVIP 用戶資格要如何達成？",
      "file_type": "document",
      "source_file": "article_0649_3b70e44f3115.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535363/VIP+VVIP",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3b70e44f-3115-5e2d-b8c4-31ca9cc5e53a",
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      "version": 11.0,
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      "version": 11.0,
      "question_type": "其他",
      "sub_type": "圖片傳送",
      "brief_summary": "圖片傳送教學",
      "labels": [
        "禮物顯示異常",
        "系統更新問題",
        "資料未同步",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢"
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      "id": "kb_3e1a3351e9c75facb767c5915bed0fbd",
      "label": "鑽石蛋糕週年版禮物是否會獲得勳章？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749424",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e1a3351-e9c7-5fac-b767-c5915bed0fbd",
      "source_id": "3737749424",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "生日禮物活動",
      "brief_summary": "生日蛋糕獎勵期限",
      "labels": [
        "禮物獎勵",
        "產品功能"
      ],
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    },
    {
      "id": "kb_3e1ce793c2a34d1eb7e7c9dd5340c1bb",
      "label": "618年中狂歡檔活動時間是什麼時候？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e1ce793-c2a3-4d1e-b7e7-c9dd5340c1bb",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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    },
    {
      "id": "kb_3e204a303aa45e10ac4ab6b957e1e5d0",
      "label": "浪LIVE平台的活動參與門檻與禮物價格是否過高？",
      "file_type": "document",
      "source_file": "article_0674_3e204a303aa4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493823/LIVE",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e204a30-3aa4-5e10-ac4a-b6b957e1e5d0",
      "source_id": "3731493823",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "生日禮物活動",
      "brief_summary": "活動低門檻獎勵查詢",
      "labels": [
        "活動問題",
        "費用問題",
        "產品建議"
      ],
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      "label": "為什麼儲值大筆金額卻一直輸錢？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214937",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e2ef559-d2a6-5e0d-a4da-5e2c654f0e5c",
      "source_id": "3732214937",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "儲值數值計算",
      "brief_summary": "大額儲值優惠比較",
      "labels": [
        "轉帳錯誤",
        "儲值問題",
        "交易失敗",
        "儲值-/-支付問題",
        "收益-/-鑽石問題"
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    },
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      "id": "kb_3e3280d6f0125256b755845ff7a24002",
      "label": "強有什麼特別獎勵？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4192763978/---5+--S6-",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4192763978",
      "version": 1.0,
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      "sub_type": "金曲聲浪會員票",
      "brief_summary": "金曲聲浪活動獎勵",
      "labels": [],
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    },
    {
      "id": "kb_3e37de5af5ea5bf48d0ea2bb3044c236",
      "label": "殺豬公紅包任務是每天可以解一次，還是整個活動期間只能完成一次？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345341",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e37de5a-f5ea-5bf4-8d0e-a2bb3044c236",
      "source_id": "3732345341",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "紅包禮物上架",
      "brief_summary": "殺豬公紅包次數限制",
      "labels": [
        "任務規則",
        "活動任務問題",
        "抽獎券",
        "活動-/-任務問題"
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      "id": "kb_3e3ef4d6080a509aa398e284ff554bc6",
      "label": "萬聖節主播線下活動的舉辦日期是什麼時候？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213783",
      "captured_at": "2026-09-19T11:55:31.114000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e3ef4d6-080a-509a-a398-e284ff554bc6",
      "source_id": "3732213783",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "萬聖節線下活動日期",
      "brief_summary": "萬聖節活動日期查詢",
      "labels": [
        "活動規則",
        "虛擬道具",
        "功能建議",
        "資訊待確認"
      ],
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      "id": "kb_3e6d817fe8c05a0990f839132542d9d7",
      "label": "觀看浪LIVE獲得的金幣要如何兌換成現金？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535420/LIVE",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e6d817f-e8c0-5a09-90f8-39132542d9d7",
      "source_id": "3736535420",
      "version": 52.0,
      "question_type": "其他",
      "sub_type": "浪LIVE金幣兌現",
      "brief_summary": "浪LIVE金幣自動兌",
      "labels": [
        "金幣兌換",
        "提領問題",
        "功能諮詢",
        "收益-/-鑽石問題"
      ],
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    {
      "id": "kb_3e757bc55be94a66b5cb02a33dda489a",
      "label": "如何申請領取人氣禮物？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676962875",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676962875",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "每檔僅限一次",
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      "id": "kb_3e93c6f9531a553f8543cc5fc7873b60",
      "label": "為什麼變更會員訂閱方案後App仍顯示「立即續費」？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461876/App",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731461876",
      "version": 12.0,
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      "brief_summary": "",
      "labels": [
        "退款政策",
        "消費爭議",
        "服務條款",
        "會員-/-等級問題",
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      "id": "kb_3e958c5648eb5d469536c7b35f222651",
      "label": "如何一次刪除多個帳號？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323169",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3e958c56-48eb-5d46-9536-c7b35f222651",
      "source_id": "3737323169",
      "version": 22.0,
      "question_type": "帳號",
      "sub_type": "帳號刪除與重新註冊",
      "brief_summary": "多帳號刪除限制與冷靜",
      "labels": [
        "帳號登入",
        "驗證碼問題",
        "帳號-/-登入問題"
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      "id": "kb_3ea8035af6135e81859cad768abd311d",
      "label": "關於露溝超過三公分的違規規範與處理方式為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405990",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3ea8035a-f613-5e81-859c-ad768abd311d",
      "source_id": "3736405990",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "露溝違規處理規範",
      "labels": [
        "浪花轉換",
        "產品功能",
        "點數問題"
      ],
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      "id": "kb_3eaf4a6aed185dd4ab0833c22acdeb4a",
      "label": "跑馬燈的字數有限制嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676340330",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3eaf4a6a-ed18-5dd4-ab08-33c22acdeb4a",
      "source_id": "3676340330",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "跑馬燈功能",
      "brief_summary": "無法自訂顯示字數",
      "labels": [
        "跑馬燈設定",
        "內容編輯",
        "功能限制"
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      "id": "kb_3ec9757b014a5db0a830fe95d7abf88e",
      "label": "被主播封鎖後，升級公爵是否還能進入直播間？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213717",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3ec9757b-014a-5db0-a830-fe95d7abf88e",
      "source_id": "3732213717",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "公爵升級",
      "brief_summary": "防踢可直接進入直播間",
      "labels": [
        "直播間權限",
        "公爵特權",
        "封鎖問題"
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      "id": "kb_3ed9cc3639ed5dbb9c2dfce593488d9d",
      "label": "星橋的小火箭禮物有音效嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830977",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736830977",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "星橋花約 情定七夕",
      "brief_summary": "星橋花約獎品說明",
      "labels": [
        "禮物功能",
        "特效問題",
        "音效問題",
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      "id": "kb_3eebf450fed254fe92f4c7d7a56bccdd",
      "label": "為什麼沒有收到888紅包？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676995634/888",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3eebf450-fed2-54fe-92f4-c7d7a56bccdd",
      "source_id": "3676995634",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "888紅包",
      "brief_summary": "符合資格仍無法參加",
      "labels": [
        "活動參與",
        "資格問題",
        "活動-/-任務問題"
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      "body_chars": 330
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      "id": "kb_3ef57e89a1ac5c508674c7f33fc966c4",
      "label": "個人檔案顯示有粉絲數但清單顯示暫無粉絲該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460118",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460118",
      "version": 9.0,
      "question_type": "其他",
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      "brief_summary": "",
      "labels": [
        "用戶回饋",
        "平台競爭",
        "用戶成長",
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      "id": "kb_3f1225c1cf4b59da90002d12929caed4",
      "label": "特惠活動的出現頻率是每月一次還是每週一次？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677028416",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3f1225c1-cf4b-59da-9000-2d12929caed4",
      "source_id": "3677028416",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "直播活動規則",
      "brief_summary": "系統判斷推送",
      "labels": [
        "活動頻率",
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      "id": "kb_3f27e96dea5558a98d3b2aa8f3b86a8d",
      "label": "請問是否有半價活動預告？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175411",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736175411",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "無法提前得知活動資訊",
      "labels": [
        "活動資訊",
        "活動預告",
        "公告查詢"
      ],
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      "id": "kb_3f2fbcbbd47746f99cbc82941f0f90ed",
      "label": "已綁定的手機門號可以換綁到其他帳號嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748785",
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      "source_id": "3737748785",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "註銷後手機號碼綁定限",
      "labels": [],
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    },
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      "id": "kb_3f39b5ab9781569f8978e4121ee05604",
      "label": "為什麼這個星期不到五天就找不到寶箱了？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126040",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3f39b5ab-9781-569f-8978-e4121ee05604",
      "source_id": "3737126040",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "新人直播間驚喜寶箱",
      "brief_summary": "新秀寶箱機制說明",
      "labels": [
        "產品功能",
        "遊戲機制",
        "活動-/-任務問題"
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      "body_chars": 384
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3f42b2c3-01fe-5a13-983b-4819d1eba7ee",
      "source_id": "3846045923",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
      "labels": [],
      "body_chars": 1448
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    {
      "id": "kb_3f4324697fe05c6db9219c9b6b86dd6f",
      "label": "貴族進場動畫格式有什麼更新？",
      "file_type": "document",
      "source_file": "article_0694_3f4324697fe0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3f432469-7fe0-5c6d-b921-9c9b6b86dd6f",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
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    {
      "id": "kb_3f571475eefb426e9755d0001e2f33f0",
      "label": "支付海外運費時可以使用 ATM 轉帳嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502117",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502117",
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      "brief_summary": "",
      "labels": [],
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    },
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      "id": "kb_3f79ec7245e25ebe83a39e81ba2576f1",
      "label": "主播推薦時間是否可以自行決定與如何申請？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437514",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3f79ec72-45e2-5ebe-83a3-9e81ba2576f1",
      "source_id": "3678437514",
      "version": 26.0,
      "question_type": "直播",
      "sub_type": "主播申請設定",
      "brief_summary": "異常損失補償申請",
      "labels": [
        "遊戲異常",
        "金錢損失",
        "帳務問題",
        "資料提供",
        "賠償查詢",
        "進度查詢",
        "損失補償",
        "問題回報",
        "直播-/-主播功能",
        "客服-/-服務諮詢"
      ],
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      "id": "kb_3fb7f097356b55deae7efb99abbe0d67",
      "label": "活動規則中的贈送是指會返還浪花嗎？",
      "file_type": "document",
      "source_file": "article_0697_3fb7f097356b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773132",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3fb7f097-356b-55de-ae7e-fb99abbe0d67",
      "source_id": "3730773132",
      "version": 39.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "七夕活動名額限制",
      "labels": [
        "禮盒領取",
        "獎勵發送",
        "活動-/-任務問題",
        "其他"
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      "label": ",",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "3fd5559f-30ec-5305-a164-de51118ad7a5",
      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
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    },
    {
      "id": "kb_3fe392be6efa5d5aaad991cc7cbac73d",
      "label": "週卡優惠活動是否只能購買一次？",
      "file_type": "document",
      "source_file": "article_0699_3fe392be6efa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214818",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732214818",
      "version": 2.0,
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      "sub_type": "週卡特惠活動",
      "brief_summary": "週卡限購一次",
      "labels": [
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        "購買限制"
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      "body_chars": 290
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    {
      "id": "kb_3ffce9ad9973505b9b91d411d392ebe9",
      "label": "抽獎抽到的積分是否已經發放？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092754",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737092754",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "抽抽樂獎勵領取",
      "brief_summary": "抽獎積分發放查詢",
      "labels": [
        "積分補發",
        "活動獎勵",
        "積分-/-兌換問題"
      ],
      "body_chars": 281
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    {
      "id": "kb_4016ffa290864fbeb8b74226462ff522",
      "label": "VIP積分如何領取？",
      "file_type": "document",
      "source_file": "article_0701_4016ffa29086.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766292",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676766292",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "提供兌換資料聯繫客服",
      "labels": [],
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    },
    {
      "id": "kb_401bdf8997705979b60239a9cb5fe618",
      "label": "活動檔期的計算期限是如何規定的？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460327",
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      "source_id": "3731460327",
      "version": 7.0,
      "question_type": "會員",
      "sub_type": "貢獻不足計算週期",
      "brief_summary": "貢獻不足計算週期與功",
      "labels": [
        "活動規則",
        "天數計算",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_401dd0440a03524883445d619f3c1f99",
      "label": "「猜我喜歡」功能可以取消或關閉嗎？",
      "file_type": "document",
      "source_file": "article_0703_401dd0440a03.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678503115",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678503115",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "猜我喜歡",
      "brief_summary": "無法自行關閉",
      "labels": [
        "功能設定",
        "功能限制",
        "個人化設定"
      ],
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      "id": "kb_4025184d276e5b9ebfcb73b6f981272e",
      "label": "中秋節活動轉盤獲得勳章的機率是多少？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536693",
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      "author": "LangLive KB",
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      "source_id": "3736536693",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "中秋轉盤勳章機率",
      "labels": [
        "活動規則",
        "機率問題",
        "勳章獲取"
      ],
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      "id": "kb_404e85df2bf753e9a011acf7ae8b3e6e",
      "label": "家族群組的紅包有分為哪幾種呢？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056599159",
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      "source_id": "3056599159",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "主播活動",
      "brief_summary": "紅包分普通與專屬",
      "labels": [
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      "id": "kb_40624d4211125b7d8c783636763b8a69",
      "label": "請問如何強制讓指定的主播下播？",
      "file_type": "document",
      "source_file": "article_0706_40624d421112.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257219",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257219",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "直播活動規則",
      "brief_summary": "直播活動與任務進度查",
      "labels": [
        "帳號停權",
        "關播原因",
        "審核問題",
        "直播-/-主播功能"
      ],
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      "id": "kb_4079b69a741e4867b0362d9d7588768f",
      "label": "貓狗大戰遊戲海星場是否有存錢功能以及下注如何計算？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786965",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786965",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "貓狗大戰海星場",
      "brief_summary": "浪花扣除金額異常申訴",
      "labels": [],
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    {
      "id": "kb_408d2c2569eb5493a82995f3c59ffd0f",
      "label": "活動期間貴族選票未使用會怎樣？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
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    {
      "id": "kb_408dad9431195eb38ad6f1fa309e798c",
      "label": "中秋節有哪些活動？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404954",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "408dad94-3119-5eb3-8ad6-f1fa309e798c",
      "source_id": "3678404954",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "活動資訊查詢方式",
      "labels": [
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        "活動資訊",
        "任務查詢"
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    {
      "id": "kb_40aea758f4895c8dabb57d0dc62e2c2d",
      "label": "強主播有什麼獎勵？",
      "file_type": "document",
      "source_file": "article_0710_40aea758f489.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "40aea758-f489-5c8d-abb5-7d0dc62e2c2d",
      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
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      ],
      "body_chars": 1575
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    {
      "id": "kb_40b3466401ca5faaa594ced5f1570c00",
      "label": "不顯示總榜/月榜",
      "file_type": "document",
      "source_file": "article_0711_40b3466401ca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3459285004",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "40b34664-01ca-5faa-a594-ced5f1570c00",
      "source_id": "3459285004",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "飄頻處理",
      "brief_summary": "總榜破四千萬未飄頻處",
      "labels": [],
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    },
    {
      "id": "kb_40cd3b5d5558581a9c728ff1a5e1b0f4",
      "label": "6月份有哪些活動可以參與？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737094142/6",
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      "uuid": "40cd3b5d-5558-581a-9c72-8ff1a5e1b0f4",
      "source_id": "3737094142",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動資訊",
      "brief_summary": "6月活動資訊",
      "labels": [
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        "活動查詢"
      ],
      "body_chars": 294
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    {
      "id": "kb_40d15d07549f56d99b2e2af6157322c1",
      "label": "人氣加成最高可達多少倍？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
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      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
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      "id": "kb_40d1e0b5c7a65c2da427b18e33229d98",
      "label": "萬聖節活動任務完成後次數未更新該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257639",
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      "source_id": "3737257639",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "帝王贈活動",
      "brief_summary": "帝王贈任務進度異常處",
      "labels": [
        "活動任務問題",
        "任務次數",
        "規則說明"
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      "body_chars": 475
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      "id": "kb_40e04abead6c4b2bac46a7d7cee1c2d1",
      "label": "若之前月份達標但未登記領取抽抽樂，後續可以補發嗎？",
      "file_type": "document",
      "source_file": "article_0715_40e04abead6c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026368",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "40e04abe-ad6c-4b2b-ac46-a7d7cee1c2d1",
      "source_id": "3055026368",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "直播設定抽獎方式",
      "labels": [],
      "body_chars": 60
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    {
      "id": "kb_4109fb39436f55fdb3a2a33fc4563f83",
      "label": "九週年活動任務的獎勵何時會發放？",
      "file_type": "document",
      "source_file": "article_0716_4109fb39436f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773515",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4109fb39-436f-55fd-b3a2-a33fc4563f83",
      "source_id": "3730773515",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "七夕道具未發放處理",
      "labels": [
        "活動獎勵",
        "任務獎勵",
        "九週年活動"
      ],
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    },
    {
      "id": "kb_4114760e0e0d55b48ac0895817c5c879",
      "label": "活動中是否允許壓秒贈送禮物？",
      "file_type": "document",
      "source_file": "article_0717_4114760e0e0d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4114760e-0e0d-55b4-8ac0-895817c5c879",
      "source_id": "3846045923",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
      "labels": [],
      "body_chars": 1452
    },
    {
      "id": "kb_4117d388399a58d586bd282e4d32be54",
      "label": "如何避免禮物因時間差被系統判定超時",
      "file_type": "document",
      "source_file": "article_0718_4117d388399a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4117d388-399a-58d5-86bd-282e4d32be54",
      "source_id": "4350181469",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
        "活動-/-任務問題",
        "積分-/-兌換問題"
      ],
      "body_chars": 1131
    },
    {
      "id": "kb_411c400d299f5dbe9a37447a3101ba0f",
      "label": "如何兌換魔法法杖？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405835",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736405835",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "遊戲道具兌換",
      "brief_summary": "魔法法杖兌換",
      "labels": [
        "物品兌換"
      ],
      "body_chars": 145
    },
    {
      "id": "kb_413f69676ccd543f9ebfacd50cb572ed",
      "label": "為什麼更新前縮小螢幕時會有小視窗可以看直播，更新後卻沒有了？",
      "file_type": "document",
      "source_file": "article_0720_413f69676ccd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322266",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737322266",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "直播小視窗",
      "brief_summary": "直播小視窗消失處理",
      "labels": [
        "直播問題",
        "卡頓",
        "問題回報",
        "顯示-/-系統異常"
      ],
      "body_chars": 606
    },
    {
      "id": "kb_4168f4f7883e44a8a8d1e5dca18b043e",
      "label": "貓咪火箭娃娃何時會開放使用VIP積分兌換？",
      "file_type": "document",
      "source_file": "article_0721_4168f4f7883e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748962",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4168f4f7-883e-44a8-a8d1-e5dca18b043e",
      "source_id": "3737748962",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "火箭吊飾",
      "brief_summary": "貓咪火箭娃娃領取查詢",
      "labels": [],
      "body_chars": 43
    },
    {
      "id": "kb_4181a279a6d35558996fce8965669580",
      "label": "浪Live內容管理及處理條例",
      "file_type": "document",
      "source_file": "article_0722_4181a279a6d3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878649860/Live",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4181a279-a6d3-5558-996f-ce8965669580",
      "source_id": "3878649860",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "姓名規範",
      "brief_summary": "違規分級與處置規定",
      "labels": [],
      "body_chars": 1588
    },
    {
      "id": "kb_4185f5227ab85da28aacce48028e107a",
      "label": "期間內有儲值想查看記錄但因外國帳號看不到貼文該如何查看",
      "file_type": "document",
      "source_file": "article_0723_4185f5227ab8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461002",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4185f522-7ab8-5da2-8aac-ce48028e107a",
      "source_id": "3731461002",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "貼文串功能",
      "brief_summary": "海外用戶無法查看貼文",
      "labels": [
        "活動登記",
        "獎勵發放",
        "儲值活動",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 788
    },
    {
      "id": "kb_41999d7936535f58a5d24e3bd82a39f9",
      "label": "如何確認訂單付款與寄送進度？",
      "file_type": "document",
      "source_file": "article_0724_41999d793653.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256918",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "41999d79-3653-5f58-a5d2-4e3bd82a39f9",
      "source_id": "3737256918",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "進度查詢",
      "brief_summary": "訂單寄送進度查詢",
      "labels": [
        "訂單查詢",
        "付款確認",
        "寄送進度"
      ],
      "body_chars": 398
    },
    {
      "id": "kb_41aed490603152c184af5725e6a0a2de",
      "label": "積分商品優惠組合分開兌換可以補發嗎",
      "file_type": "document",
      "source_file": "article_0725_41aed4906031.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176194",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "41aed490-6031-52c1-84af-5725e6a0a2de",
      "source_id": "3736176194",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "優惠組合兌換",
      "brief_summary": "積分優惠組合補發",
      "labels": [
        "積分兌換",
        "品項更新",
        "客服諮詢",
        "積分-/-兌換問題"
      ],
      "body_chars": 316
    },
    {
      "id": "kb_41c857c5a2ec4e329133664decfd2591",
      "label": "「2026浪LIVE·春之饗宴席位」活動決賽時段賽前面海選的日榜積分會加回計算嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3584098350",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "41c857c5-a2ec-4e32-9133-664decfd2591",
      "source_id": "3584098350",
      "version": 1.0,
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    },
    {
      "id": "kb_41e55e1368595b44986eb290789eeb51",
      "label": "外國人兌獎選擇現金時是以台幣給付還是照兌換率給付？",
      "file_type": "document",
      "source_file": "article_0727_41e55e136859.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606970421",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "41e55e13-6859-5b44-986e-b290789eeb51",
      "source_id": "3606970421",
      "version": 19.0,
      "question_type": "其他",
      "sub_type": "現金儲值提領",
      "brief_summary": "多元儲值管道",
      "labels": [
        "產品功能",
        "儲值-/-支付問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 188
    },
    {
      "id": "kb_42110ac8f2725c48ba91673d4d4a2f45",
      "label": "如何查詢生日祝福的發送狀態？若未成功發送如何重新設定？",
      "file_type": "document",
      "source_file": "article_0728_42110ac8f272.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323035",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "42110ac8-f272-5c48-ba91-673d4d4a2f45",
      "source_id": "3737323035",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "生日祝福",
      "brief_summary": "生日祝福狀態查詢與設",
      "labels": [
        "生日祝福",
        "發送問題",
        "客服協助"
      ],
      "body_chars": 278
    },
    {
      "id": "kb_42461f12eb775f4587e46a68e65df4bc",
      "label": "如何使用帳號積分兌換勳章贈送給自己或指定用戶？",
      "file_type": "document",
      "source_file": "article_0729_42461f12eb77.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678240900",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "42461f12-eb77-5f45-87e4-6a68e65df4bc",
      "source_id": "3678240900",
      "version": 27.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "聯繫客服提供兌換資訊",
      "labels": [
        "積分兌換",
        "勳章",
        "虛寶兌換",
        "客服協助",
        "積分使用",
        "積分-/-兌換問題",
        "其他"
      ],
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    {
      "id": "kb_4259e2b9174b5d249bec71b5f6b93cbc",
      "label": "「浪花拉霸機：狂飆翻倍祭」活動中的【翻倍狂飆】永久勳章圖示是代表三個徽章嗎？",
      "file_type": "document",
      "source_file": "article_0730_4259e2b9174b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257247",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4259e2b9-174b-5d24-9bec-71b5f6b93cbc",
      "source_id": "3737257247",
      "version": 13.0,
      "question_type": "禮物",
      "sub_type": "獅子座勳章轉讓",
      "brief_summary": "獅子座勳章轉讓",
      "labels": [
        "勳章問題",
        "任務條件",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 651
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    {
      "id": "kb_4271ef27f8af532f8d25251fb518b7e6",
      "label": "我是主播我要怎麼自己設定熱門語？",
      "file_type": "document",
      "source_file": "article_0731_4271ef27f8af.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054207033",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4271ef27-f8af-532f-8d25-251fb518b7e6",
      "source_id": "3054207033",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "熱門語設定",
      "brief_summary": "開播或設定頁面修改",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 180
    },
    {
      "id": "kb_42c58443960e5517b8237db09bab10de",
      "label": "手機條碼前面的斜線符號要輸入嗎？",
      "file_type": "document",
      "source_file": "article_0732_42c58443960e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502659",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "42c58443-960e-5517-b823-7db09bab10de",
      "source_id": "3738502659",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "手機條碼問題",
      "brief_summary": "手機條碼斜線輸入格式",
      "labels": [
        "帳號登入",
        "門號綁定",
        "帳號-/-登入問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 511
    },
    {
      "id": "kb_4326404808e95750b3f747f4e2355f31",
      "label": "活動任務中的隨機題目是否會針對特定用戶或主播進行調整？",
      "file_type": "document",
      "source_file": "article_0733_4326404808e9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787698",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43264048-08e9-5750-b3f7-47f4e2355f31",
      "source_id": "3733787698",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "九周年任務",
      "brief_summary": "活動任務隨機題目說明",
      "labels": [
        "活動任務問題",
        "任務規則"
      ],
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      "id": "kb_433e749f88db588b83a2e64e722625b4",
      "label": "海外用戶除了電匯還有什麼方式可以進行儲值？",
      "file_type": "document",
      "source_file": "article_0734_433e749f88db.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502841",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "433e749f-88db-588b-83a2-e64e722625b4",
      "source_id": "3738502841",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "BBMSL美金儲值",
      "brief_summary": "東南亞美金儲值教學",
      "labels": [
        "儲值優惠",
        "客服儲值",
        "儲值比值",
        "儲值-/-支付問題"
      ],
      "body_chars": 549
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      "id": "kb_4344b47a81cc554fa88c1c121d0eeac9",
      "label": "請問要怎麼上傳聲播間裡面的畫板（小黑板）？",
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      "source_file": "article_0735_4344b47a81cc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054108777",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4344b47a-81cc-554f-a88c-1c121d0eeac9",
      "source_id": "3054108777",
      "version": 5.0,
      "question_type": "直播",
      "sub_type": "聲播間小黑板",
      "brief_summary": "上傳畫板圖片流程",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 95
    },
    {
      "id": "kb_439bac66b8cd5f76bce3949c293dd730",
      "label": "請問可以將動態設計改回以前的版本嗎？",
      "file_type": "document",
      "source_file": "article_0736_439bac66b8cd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831443",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "439bac66-b8cd-5f76-bce3-949c293dd730",
      "source_id": "3736831443",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "動態設計",
      "brief_summary": "動態設計改版意見回饋",
      "labels": [
        "優化建議",
        "意見回饋",
        "功能建議",
        "其他",
        "客服-/-服務諮詢",
        "顯示-/-系統異常"
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      "id": "kb_439edb0666d85ed19d9d9f6a046f84df",
      "label": "主播使用安卓系統遇到大樂透無法選號該如何處理？",
      "file_type": "document",
      "source_file": "article_0737_439edb0666d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492802",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "439edb06-66d8-5ed1-9d9d-9f6a046f84df",
      "source_id": "3731492802",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "排行榜單",
      "brief_summary": "榜單未列入處理",
      "labels": [
        "活動獎勵問題",
        "獎勵未到帳",
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "顯示-/-系統異常",
        "直播-/-主播功能",
        "客服-/-服務諮詢"
      ],
      "body_chars": 794
    },
    {
      "id": "kb_43b2cf7276635fb5a951f4c3e3b2e050",
      "label": "邀請好友任務如何完成？",
      "file_type": "document",
      "source_file": "article_0738_43b2cf727663.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493130",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43b2cf72-7663-5fb5-a951-f4c3e3b2e050",
      "source_id": "3731493130",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "啦啦隊人選推薦",
      "brief_summary": "啦啦隊推薦轉人工",
      "labels": [
        "邀請好友",
        "任務條件"
      ],
      "body_chars": 505
    },
    {
      "id": "kb_43b6ec5a1df65d64bd0f2c45e4b156fd",
      "label": "如何申請與洽詢官方主播簽約？",
      "file_type": "document",
      "source_file": "article_0739_43b6ec5a1df6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771822",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43b6ec5a-1df6-5d64-bd0f-2c45e4b156fd",
      "source_id": "3730771822",
      "version": 22.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "app問題",
        "意見回饋",
        "客服協助",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題",
        "直播-/-主播功能",
        "其他"
      ],
      "body_chars": 1206
    },
    {
      "id": "kb_43c2790d5c3450aeaf077ee39d4fed2a",
      "label": "戀愛鑰匙是否有收益？",
      "file_type": "document",
      "source_file": "article_0740_43c2790d5c34.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501548",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43c2790d-5c34-50ae-af07-7ee39d4fed2a",
      "source_id": "3738501548",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "戀愛鑰匙",
      "brief_summary": "收益依活動及禮物說明",
      "labels": [
        "收益計算",
        "禮物功能"
      ],
      "body_chars": 112
    },
    {
      "id": "kb_43c80479d598576a8b7d86ef8b4a6533",
      "label": "我的帳號出現不明愛心，請問如何清除？為什麼會出現這種情況？",
      "file_type": "document",
      "source_file": "article_0741_43c80479d598.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125540",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43c80479-d598-576a-8b7d-86ef8b4a6533",
      "source_id": "3679125540",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "不明愛心",
      "brief_summary": "無法一鍵清除需手動處",
      "labels": [
        "按讚問題",
        "顯示異常",
        "功能操作"
      ],
      "body_chars": 456
    },
    {
      "id": "kb_43d4497cba634aa4ad3b8defc988cee1",
      "label": "參加活動重新發布帶主題的貼文後活動頁面何時會更新顯示？",
      "file_type": "document",
      "source_file": "article_0742_43d4497cba63.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787140",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43d4497c-ba63-4aa4-ad3b-8defc988cee1",
      "source_id": "3733787140",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "貼文留言查詢",
      "brief_summary": "貼文留言資料查詢",
      "labels": [],
      "body_chars": 234
    },
    {
      "id": "kb_43da0980adb55b2bbb598b337938e420",
      "label": "半價優惠的夢幻煙火和極速浪漫旅禮物是否可以計入新浪任務？",
      "file_type": "document",
      "source_file": "article_0743_43da0980adb5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676962979",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43da0980-adb5-5b2b-bb59-8b337938e420",
      "source_id": "3676962979",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "新浪任務計算規則",
      "brief_summary": "半價禮物通常可計入",
      "labels": [
        "任務問題",
        "道具使用",
        "活動任務",
        "活動任務問題",
        "任務條件",
        "優惠資格"
      ],
      "body_chars": 209
    },
    {
      "id": "kb_43f515d806c1511ebf13370480cecc7c",
      "label": "積分兌換珍奶娃娃（小）要怎麼操作？",
      "file_type": "document",
      "source_file": "article_0744_43f515d806c1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676536982",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43f515d8-06c1-511e-bf13-370480cecc7c",
      "source_id": "3676536982",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "聯繫客服提交資料",
      "labels": [
        "積分兌換",
        "積分累積",
        "商品兌換",
        "虛擬獎勵",
        "兌換流程",
        "兌換申請",
        "會員積分",
        "積分-/-兌換問題"
      ],
      "body_chars": 999
    },
    {
      "id": "kb_43f7421531b24ad9ad04ccfc8007590b",
      "label": "收到粉絲贈送的禮物可以兌換多少現金？",
      "file_type": "document",
      "source_file": "article_0745_43f7421531b2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732215088",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "43f74215-31b2-4ad9-ad04-ccfc8007590b",
      "source_id": "3732215088",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 69
    },
    {
      "id": "kb_441f206abf455370873f95efc911ad81",
      "label": "在遊戲中獲得免費次數後，是否還能再疊加獲得新的免費次數？",
      "file_type": "document",
      "source_file": "article_0746_441f206abf45.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678502999",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "441f206a-bf45-5370-873f-95efc911ad81",
      "source_id": "3678502999",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "儲值上限與麻將小遊戲",
      "brief_summary": "官網儲值方式",
      "labels": [
        "儲值限制",
        "官網儲值",
        "支付方式"
      ],
      "body_chars": 1085
    },
    {
      "id": "kb_442efa5234095dc0a548c2249917a1c0",
      "label": "聲播的薪資與收益要怎麼算或提領？",
      "file_type": "document",
      "source_file": "article_0747_442efa523409.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830751",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "442efa52-3409-5dc0-a548-c2249917a1c0",
      "source_id": "3736830751",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "聲播收益提領教學",
      "labels": [
        "經驗值計算",
        "聲播功能",
        "主播等級",
        "收益-/-鑽石問題"
      ],
      "body_chars": 240
    },
    {
      "id": "kb_4441463b970d41ef995cf584dd9498fc",
      "label": "送人氣巧克力布丁拼盤的活動截止時間是到晚上 23:59 嗎？",
      "file_type": "document",
      "source_file": "article_0748_4441463b970d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093812",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4441463b-970d-41ef-995c-f584dd9498fc",
      "source_id": "3737093812",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "",
      "brief_summary": "半夜儲值發放時間",
      "labels": [],
      "body_chars": 29
    },
    {
      "id": "kb_4445d87c032a5a029660d0e4a64b675f",
      "label": "如何兌換勳章給指定的主播？",
      "file_type": "document",
      "source_file": "article_0749_4445d87c032a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213594",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4445d87c-032a-5a02-9660-d0e4a64b675f",
      "source_id": "3732213594",
      "version": 32.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "私信通知主播贈送者資",
      "labels": [
        "禮物兌換",
        "積分使用",
        "贈送通知",
        "積分-/-兌換問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 318
    },
    {
      "id": "kb_4449676c1d225fe38354b298531ea9c2",
      "label": "直播時可以躺著或以非正常坐姿直播嗎？",
      "file_type": "document",
      "source_file": "article_0750_4449676c1d22.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404706",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4449676c-1d22-5fe3-8354-b298531ea9c2",
      "source_id": "3678404706",
      "version": 24.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "聯繫客服驗證身份",
      "labels": [
        "直播異常",
        "功能故障",
        "下播問題",
        "連線問題",
        "直播-/-主播功能"
      ],
      "body_chars": 1135
    },
    {
      "id": "kb_4451f3f7471e5a2582b624dbcb7276d1",
      "label": "如何確認季度大賞邀請函登記狀態？",
      "file_type": "document",
      "source_file": "article_0751_4451f3f7471e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677880511",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4451f3f7-471e-5a25-82b6-24dbcb7276d1",
      "source_id": "3677880511",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "季度大賞活動",
      "brief_summary": "統一發送通知",
      "labels": [
        "邀請函發送",
        "發送時間",
        "活動通知"
      ],
      "body_chars": 408
    },
    {
      "id": "kb_447ce2ec190b5e7c9f56c168c2e92cc7",
      "label": "送出小帝王贈禮物後可以提供畫面跟影片來做紀錄嗎？",
      "file_type": "document",
      "source_file": "article_0752_447ce2ec190b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748491",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "447ce2ec-190b-5e7c-9f56-c168c2e92cc7",
      "source_id": "3737748491",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "帝王贈活動",
      "brief_summary": "小帝王贈禮物補發",
      "labels": [
        "產品功能",
        "勳章顯示",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 623
    },
    {
      "id": "kb_448dd48c71825229b40be9bf8f125cd1",
      "label": "如何將兌換的禮品贈送給指定主播？",
      "file_type": "document",
      "source_file": "article_0753_448dd48c7182.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175138",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "448dd48c-7182-5229-b40b-e9bf8f125cd1",
      "source_id": "3736175138",
      "version": 33.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "訊息發送異常",
        "app功能異常",
        "帳號問題",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "其他"
      ],
      "body_chars": 1621
    },
    {
      "id": "kb_44a45724c16852c39a5d23e5c88f350c",
      "label": "觀看直播時紅包動畫是否可以設定縮小、手動領取或避免遮擋全螢幕？",
      "file_type": "document",
      "source_file": "article_0754_44a45724c168.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676504135",
      "captured_at": "2026-09-20T16:01:33.977000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "44a45724-c168-52c3-9a5d-23e5c88f350c",
      "source_id": "3676504135",
      "version": 26.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "倒數顯示不完整排查",
      "labels": [
        "顯示異常",
        "直播功能",
        "app問題",
        "設定問題",
        "顯示-/-系統異常",
        "直播-/-主播功能",
        "直播"
      ],
      "body_chars": 867
    },
    {
      "id": "kb_44b198c6f8515fa99466ed4bb7df20b9",
      "label": "如何轉扭蛋？",
      "file_type": "document",
      "source_file": "article_0755_44b198c6f851.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321930",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "44b198c6-f851-5fa9-9466-ed4bb7df20b9",
      "source_id": "3737321930",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "轉蛋消費爭議",
      "brief_summary": "扭蛋操作說明",
      "labels": [
        "扭蛋操作",
        "功能諮詢"
      ],
      "body_chars": 568
    },
    {
      "id": "kb_44b87213f24d4ad4aa3735af6303d84b",
      "label": "618 年中狂歡檔期活動時間為何？",
      "file_type": "document",
      "source_file": "article_0756_44b87213f24d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "44b87213-f24d-4ad4-aa37-35af6303d84b",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 94
    },
    {
      "id": "kb_44e548747c805c36b61606d593a82db0",
      "label": "紅包領取次數如何計算？",
      "file_type": "document",
      "source_file": "article_0757_44e548747c80.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951954",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "44e54874-7c80-5c36-b616-06d593a82db0",
      "source_id": "3731951954",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "紅包領取問題",
      "brief_summary": "依前一日達成數量計算",
      "labels": [
        "紅包功能",
        "次數計算"
      ],
      "body_chars": 138
    },
    {
      "id": "kb_450d7288c5234ff19ed8b17209656d9e",
      "label": "為什麼單日榜獲得的福星積分沒有即時累計到福星總榜？",
      "file_type": "document",
      "source_file": "article_0758_450d7288c523.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125873",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "450d7288-c523-4ff1-9ed8-b17209656d9e",
      "source_id": "3737125873",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "直播榜單功能",
      "brief_summary": "火箭榜單計算方式",
      "labels": [],
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    },
    {
      "id": "kb_454050fcd8bf5dacb60fd8a03deec7d4",
      "label": "發現「愛情公寓」活動或禮物顯示有Bug，該如何回報？",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738501728",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "愛情公寓",
      "brief_summary": "愛情公寓Bug回報",
      "labels": [
        "愛情公寓",
        "顯示異常",
        "活動問題",
        "問題回報"
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      "id": "kb_4546587c730b5ddfb6afda6e45e59a8c",
      "label": "在直播間玩老虎機遊戲時遇到卡頓或無法操作該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0760_4546587c730b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677290550",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677290550",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "APP使用異常",
      "brief_summary": "收到禮物畫面卡頓",
      "labels": [
        "直播卡頓",
        "效能問題",
        "網路異常"
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    {
      "id": "kb_454a7c91cd3454f89b229bc0087627a8",
      "label": "按下檢舉按鈕沒有反應或無法送出該怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055288475",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055288475",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "簽到檢舉問題",
      "brief_summary": "每日限兩次",
      "labels": [
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        "顯示-/-系統異常"
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      "id": "kb_456aebe78f53580c80a8f33bc62b1c65",
      "label": "個人大頭貼未通過審核被移除該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492222",
      "captured_at": "2026-09-20T16:01:32.495000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "456aebe7-8f53-580c-80a8-f33bc62b1c65",
      "source_id": "3731492222",
      "version": 26.0,
      "question_type": "支援",
      "sub_type": "頭像暱稱審核",
      "brief_summary": "違規頭像更換審核",
      "labels": [
        "頁面問題",
        "功能體驗",
        "隱私設定",
        "帳號-/-登入問題",
        "客服-/-服務諮詢",
        "顯示-/-系統異常",
        "直播"
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      "body_chars": 1509
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    {
      "id": "kb_45714c6eb4265a2088b793aa8584c384",
      "label": "限量產品預購完成後可以更換嗎？",
      "file_type": "document",
      "source_file": "article_0763_45714c6eb426.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256398",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "45714c6e-b426-5a20-88b7-93aa8584c384",
      "source_id": "3737256398",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "特惠禮包",
      "brief_summary": "已過期無法兌換",
      "labels": [
        "活動獎勵",
        "獎勵兌換",
        "活動過期",
        "其他"
      ],
      "body_chars": 258
    },
    {
      "id": "kb_459bdf50746359418d75354854587589",
      "label": "決賽",
      "file_type": "document",
      "source_file": "article_0764_459bdf507463.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4192763978/---5+--S6-",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "459bdf50-7463-5941-8d75-354854587589",
      "source_id": "4192763978",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪會員票",
      "brief_summary": "金曲聲浪活動獎勵",
      "labels": [],
      "body_chars": 2022
    },
    {
      "id": "kb_459c247192415deba8cfe5c071760751",
      "label": "神皇等級有哪些專屬特權？",
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      "source_file": "article_0765_459c24719241.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "459c2471-9241-5deb-a8cf-e5c071760751",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
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    },
    {
      "id": "kb_45a66db194e051d7a32be9b2b01d963a",
      "label": "週年慶的票券在哪裡可以找到？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176543",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736176543",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "週年活動",
      "brief_summary": "週年慶票券查詢",
      "labels": [
        "票券查詢",
        "活動問題"
      ],
      "body_chars": 368
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    {
      "id": "kb_45aa0b4c1fdc5597b3f27f39309df5d8",
      "label": "儲值提供的虛擬帳號只能轉帳使用一次嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747585",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "45aa0b4c-1fdc-5597-b3f2-7f39309df5d8",
      "source_id": "3737747585",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "超額儲值須通知客服",
      "labels": [
        "匯款問題",
        "支付方式",
        "虛擬帳號",
        "款項確認",
        "儲值-/-支付問題"
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      "body_chars": 617
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      "id": "kb_45d804070df454f198600d4d365d8261",
      "label": "昨日活動抽中的星空葡萄酒要如何兌換？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176333",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736176333",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "星空葡萄酒兌換",
      "brief_summary": "星空葡萄酒兌換教學",
      "labels": [
        "活動參與",
        "抽獎登記",
        "儲值問題",
        "活動-/-任務問題"
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      "id": "kb_45f0462d44164e3aba7a6016a0a68dec",
      "label": "台韓啦啦隊Battle!第五彈主播簽名拍立得相框獲獎資格與發獎時程為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "id": "kb_45f1c57435f35a7196a47aedc4bd59b8",
      "label": "網頁版簽到跳出系統異常請重新整理該如何處理？",
      "file_type": "document",
      "source_file": "article_0770_45f1c57435f3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734634900",
      "captured_at": "2026-09-20T16:01:29.945000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 19.0,
      "question_type": "帳號",
      "sub_type": "官網存取問題",
      "brief_summary": "時間顯示錯誤已修正",
      "labels": [
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        "時間顯示錯誤",
        "資訊錯誤",
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      "label": "請問如何取消或退出全民參與？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492775",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731492775",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "活動規範",
      "brief_summary": "每日小額儲值五次限制",
      "labels": [
        "儲值上限",
        "支付失敗",
        "儲值問題",
        "交易限制",
        "儲值-/-支付問題",
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      "id": "kb_462edc818b2f4c8abebc6935aa65acee",
      "label": "顏質公演活動是否有升級禮物及如何確認禮物升級進度？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786912",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "462edc81-8b2f-4c8a-bebc-6935aa65acee",
      "source_id": "3733786912",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "禮物升級制度",
      "brief_summary": "查詢升級禮物進度",
      "labels": [],
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    {
      "id": "kb_4635358d5c68505b992cee3c3301198f",
      "label": "如何取消匿名設定？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461158",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4635358d-5c68-505b-992c-ee3c3301198f",
      "source_id": "3731461158",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "禮物贈送匿名性",
      "brief_summary": "取消匿名設定",
      "labels": [
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        "刪除帳號",
        "客服-/-服務諮詢"
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      "body_chars": 222
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      "id": "kb_4637203b15e15a6db827efb25ec9afee",
      "label": "在好友搜尋輸入 ID 顯示查無使用者該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125447/ID",
      "captured_at": "2026-09-19T11:55:32.093000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125447",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "追蹤名單異常",
      "brief_summary": "追蹤名單異常處理",
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        "功能異常",
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      "id": "kb_464adac31171569e945dba2796954c89",
      "label": "為什麼正常儲值沒有發送熱度禮物？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502437",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "464adac3-1171-569e-945d-ba2796954c89",
      "source_id": "3738502437",
      "version": 11.0,
      "question_type": "禮物",
      "sub_type": "背包禮物領取",
      "brief_summary": "儲值禮物建議反饋",
      "labels": [
        "儲值流程",
        "積分發放",
        "支付方式",
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      "label": "參加浪9週年單日限定活動，單筆儲值5000元是否需要登記？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951650/9+5000",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "活動登記",
      "brief_summary": "儲值達標需客服登記",
      "labels": [
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        "儲值登記",
        "抽獎活動"
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      "id": "kb_467ce0dd835a5f288e7cd62133abf652",
      "label": "獲獎主播如果個人 Instagram 未遵守標註規定會有什麼後果？",
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      "contributor": "test Weaviate 2,719 snapshot",
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    {
      "id": "kb_4691a429f318503eb541c613e39885f9",
      "label": "主播金幣換現金的匯率如何計算？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055223030",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4691a429-f318-503e-b541-c613e39885f9",
      "source_id": "3055223030",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "昨日金幣乘昨日匯率除",
      "labels": [
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      ],
      "body_chars": 126
    },
    {
      "id": "kb_4695d75cc7755220bfc1e75e222f8c70",
      "label": "直播抽中的獎品如何領取或查詢？",
      "file_type": "document",
      "source_file": "article_0779_4695d75cc775.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126582",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4695d75c-c775-5220-bfc1-e75e222f8c70",
      "source_id": "3737126582",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "實體獎品兌換",
      "brief_summary": "直播獎品領取查詢",
      "labels": [
        "獎品領取",
        "活動獎勵",
        "抽獎問題"
      ],
      "body_chars": 346
    },
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      "id": "kb_469a6854c4b14e70a427098791b62466",
      "label": "直播間發言是否有文字置頂功能？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406208",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "469a6854-c4b1-4e70-a427-098791b62466",
      "source_id": "3736406208",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "私密留言優化",
      "brief_summary": "建議已轉達相關單位",
      "labels": [],
      "body_chars": 240
    },
    {
      "id": "kb_46a458aed24f5a638458f5ed513e5930",
      "label": "活動中獲得的【處女星情物語】勳章可以贈送給非處女座主播嗎？",
      "file_type": "document",
      "source_file": "article_0781_46a458aed24f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678339271",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46a458ae-d24f-5a63-8458-f5ed513e5930",
      "source_id": "3678339271",
      "version": 30.0,
      "question_type": "禮物",
      "sub_type": "實體獎品兌換",
      "brief_summary": "可贈主播海外運費自付",
      "labels": [
        "活動獎勵",
        "贈送禮物",
        "vip活動",
        "獎勵轉贈",
        "運費支付",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 2113
    },
    {
      "id": "kb_46ad899b3ce1506a9d63bda1fa4aaf11",
      "label": "直播時麥克風無法連接該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0782_46ad899b3ce1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3053912278",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46ad899b-3ce1-506a-9d63-bda1fa4aaf11",
      "source_id": "3053912278",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "麥克風使用問題",
      "brief_summary": "右下角紅色圖示開啟",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 231
    },
    {
      "id": "kb_46aff86faf1f5e6aa366fb8897711014",
      "label": "浪 App 更新後遇到的問題目前修復進度為何？",
      "file_type": "document",
      "source_file": "article_0783_46aff86faf1f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930075/App",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46aff86f-af1f-5e6a-a366-fb8897711014",
      "source_id": "3676930075",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "關注功能",
      "brief_summary": "需複製連結至瀏覽器開",
      "labels": [
        "安全設定",
        "連結開啟",
        "功能限制",
        "顯示-/-系統異常"
      ],
      "body_chars": 518
    },
    {
      "id": "kb_46b4e79a7df34f7e901d29477be6c92c",
      "label": "VIP 幸運抽抽樂抽中獎勵後該如何領取？",
      "file_type": "document",
      "source_file": "article_0784_46b4e79a7df3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46b4e79a-7df3-4f7e-901d-29477be6c92c",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
      "body_chars": 70
    },
    {
      "id": "kb_46c20c160be45d55b2c7d8e72e14435f",
      "label": "非本人操作的儲值或消費可以申請刷退嗎？",
      "file_type": "document",
      "source_file": "article_0785_46c20c160be4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830216",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46c20c16-0be4-5d55-b2c7-d8e72e14435f",
      "source_id": "3736830216",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "投票機制",
      "brief_summary": "無法退款或刷退",
      "labels": [
        "退款政策",
        "刷退問題",
        "交易爭議"
      ],
      "body_chars": 230
    },
    {
      "id": "kb_46c8625c929e5773aa040ae546ed4a7e",
      "label": "遊戲體驗不佳或容易爆牌可以調整線路嗎？",
      "file_type": "document",
      "source_file": "article_0786_46c8625c929e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731554722",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46c8625c-929e-5773-aa04-0ae546ed4a7e",
      "source_id": "3731554722",
      "version": 20.0,
      "question_type": "直播",
      "sub_type": "直播線路問題",
      "brief_summary": "隨機結果已回饋優化",
      "labels": [
        "小遊戲問題",
        "機率調整",
        "意見回饋",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題",
        "顯示-/-系統異常",
        "直播-/-主播功能"
      ],
      "body_chars": 1105
    },
    {
      "id": "kb_46cac7b88cae5822ae4b158568668c73",
      "label": "儲值 100 萬浪花大約需要多少新台幣？",
      "file_type": "document",
      "source_file": "article_0787_46cac7b88cae.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787907/100",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46cac7b8-8cae-5822-ae4b-158568668c73",
      "source_id": "3733787907",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "浪花兌換現金",
      "brief_summary": "浪花現金兌換比例",
      "labels": [
        "幫忙儲值",
        "虛擬帳號",
        "獎勵發放",
        "發票處理",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題",
        "活動-/-任務問題"
      ],
      "body_chars": 1241
    },
    {
      "id": "kb_46d5a27900d75e57907056ce639f369c",
      "label": "回國後是否需要重新提供簽約資料？",
      "file_type": "document",
      "source_file": "article_0788_46d5a27900d7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787821",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46d5a279-00d7-5e57-9070-56ce639f369c",
      "source_id": "3733787821",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "回國簽約資料更新",
      "labels": [
        "勳章兌換",
        "服務流程",
        "客服處理"
      ],
      "body_chars": 168
    },
    {
      "id": "kb_46f8c5df086c58bdb6a711b8bc15ac24",
      "label": "帳號的性別與生日資料該如何修改？",
      "file_type": "document",
      "source_file": "article_0789_46f8c5df086c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493586",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "46f8c5df-086c-58bd-b6a7-11b8bc15ac24",
      "source_id": "3731493586",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "申請修改個人資料",
      "labels": [
        "帳號資料",
        "個人資訊",
        "資料修改",
        "身份驗證"
      ],
      "body_chars": 476
    },
    {
      "id": "kb_4702f0e4aaf9553dbaf67932920be554",
      "label": "信物合成成功後獲得的是什麼？跟直接購買有什麼差別？",
      "file_type": "document",
      "source_file": "article_0790_4702f0e4aaf9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787006",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4702f0e4-aaf9-553d-baf6-7932920be554",
      "source_id": "3733787006",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "信物合成",
      "brief_summary": "信物合成送直播間",
      "labels": [
        "物品位置",
        "合成功能",
        "禮物欄",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 422
    },
    {
      "id": "kb_471fc24901485b6a8cbd04aaa3f09b53",
      "label": "儲值2萬元參與「活動一」抽獎，是否應獲得2次抽獎機會？",
      "file_type": "document",
      "source_file": "article_0791_471fc2490148.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405769/2+2",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "471fc249-0148-5b6a-8cbd-04aaa3f09b53",
      "source_id": "3736405769",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "粉愛銀行",
      "brief_summary": "活動內容說明",
      "labels": [
        "活動問題",
        "儲值問題",
        "抽獎機會"
      ],
      "body_chars": 392
    },
    {
      "id": "kb_4729891e6b105d13bd63ddaa44dea9f5",
      "label": "如何申請退款及確認退款審核時間",
      "file_type": "document",
      "source_file": "article_0792_4729891e6b10.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437361",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4729891e-6b10-5d13-bd63-ddaa44dea9f5",
      "source_id": "3736437361",
      "version": 20.0,
      "question_type": "支援",
      "sub_type": "退款與損失處理",
      "brief_summary": "退款申請處理時間",
      "labels": [
        "退款申請",
        "帳號功能",
        "帳號限制",
        "客服-/-服務諮詢"
      ],
      "body_chars": 406
    },
    {
      "id": "kb_475049b156275684b8dd88822164adb4",
      "label": "除了APP內儲值，還有其他儲值管道嗎？",
      "file_type": "document",
      "source_file": "article_0793_475049b15627.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461387/APP",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "475049b1-5627-5684-b8dd-88822164adb4",
      "source_id": "3731461387",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動資訊",
      "brief_summary": "近期活動一覽",
      "labels": [
        "儲值方式",
        "網頁儲值"
      ],
      "body_chars": 268
    },
    {
      "id": "kb_475ad49dc5cd51f1afeb1d7572c7ddfd",
      "label": "浪花儲值中的「K」代表什麼單位？「5K」是否等於「5萬」？",
      "file_type": "document",
      "source_file": "article_0794_475ad49dc5cd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405787/K+5K+5",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "475ad49d-c5cd-51f1-afeb-1d7572c7ddfd",
      "source_id": "3736405787",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "單位換算",
      "brief_summary": "浪花儲值K單位說明",
      "labels": [
        "單位換算",
        "儲值問題"
      ],
      "body_chars": 188
    },
    {
      "id": "kb_476be7796b814f9a95d5b365e7a917cb",
      "label": "瘋狂大獎等小遊戲的獲獎機率是否經過人工調整？",
      "file_type": "document",
      "source_file": "article_0795_476be7796b81.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455598",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "476be779-6b81-4f9a-95d5-b365e7a917cb",
      "source_id": "3675455598",
      "version": 1.0,
      "question_type": "直播",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "獎金顯示為零需聯繫客",
      "labels": [],
      "body_chars": 185
    },
    {
      "id": "kb_478e3c80ecac5b5db46b692f95d8e8c5",
      "label": "可以將直播間的時刻榜顯示數量縮減為3個嗎？",
      "file_type": "document",
      "source_file": "article_0796_478e3c80ecac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3486187560/3",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "478e3c80-ecac-5b5d-b46b-692f95d8e8c5",
      "source_id": "3486187560",
      "version": 13.0,
      "question_type": "直播",
      "sub_type": "直播榜單功能",
      "brief_summary": "跟播勳章規則",
      "labels": [
        "直播-/-主播功能"
      ],
      "body_chars": 455
    },
    {
      "id": "kb_4793b82aae4d57bbb03e9f65d30b9041",
      "label": "如何確認客服人員是否在線及服務狀態？",
      "file_type": "document",
      "source_file": "article_0797_4793b82aae4d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679354970",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4793b82a-ae4d-57bb-b03e-9f65d30b9041",
      "source_id": "3679354970",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "發送訊息觀察回覆",
      "labels": [
        "客服聯繫",
        "在線狀態",
        "等待回應"
      ],
      "body_chars": 469
    },
    {
      "id": "kb_47a391064bab507cba7f091fadc595b6",
      "label": "活動排名（例如生日企劃榜單）的排序規則是什麼？",
      "file_type": "document",
      "source_file": "article_0798_47a391064bab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213820",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "47a39106-4bab-507c-ba7f-091fadc595b6",
      "source_id": "3732213820",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "主播等級規則",
      "brief_summary": "禮物數量優先同數看主",
      "labels": [
        "活動規則",
        "排名問題",
        "榜單顯示"
      ],
      "body_chars": 221
    },
    {
      "id": "kb_47a9ed8f15b240ef85da109ed15a8ac7",
      "label": "如何參與「VIP 幸運抽抽樂」並領取獎勵？",
      "file_type": "document",
      "source_file": "article_0799_47a9ed8f15b2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "47a9ed8f-15b2-40ef-85da-109ed15a8ac7",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
      "body_chars": 196
    },
    {
      "id": "kb_47cfa54833ab5f1b98594056f7cd7688",
      "label": "最佳拍擋的777隨機禮介紹文字沒有更新該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0800_47cfa54833ab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568651/777",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "47cfa548-33ab-5f1b-9859-4056f7cd7688",
      "source_id": "3678568651",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "最佳拍檔功能",
      "brief_summary": "特效遮擋暫無法調整",
      "labels": [
        "介面顯示問題",
        "特效顯示異常",
        "禮物功能",
        "獎勵-/-禮物問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 966
    },
    {
      "id": "kb_4800d9594dcb407fb170ebf3549f9a0c",
      "label": "大型活動的用戶出席機制是如何規定的？",
      "file_type": "document",
      "source_file": "article_0801_4800d9594dcb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678175409",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4800d959-4dcb-407f-b170-ebf3549f9a0c",
      "source_id": "3678175409",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "中獎主動通知名單後續",
      "labels": [],
      "body_chars": 99
    },
    {
      "id": "kb_4804e6442e2a5591adea31e4d858c41a",
      "label": "平台對於舊主播的曝光度有何改善建議？",
      "file_type": "document",
      "source_file": "article_0802_4804e6442e2a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771947",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4804e644-2e2a-5591-adea-31e4d858c41a",
      "source_id": "3730771947",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "增加主播曝光度",
      "brief_summary": "轉交相關單位評估",
      "labels": [
        "曝光度",
        "平台建議",
        "功能優化"
      ],
      "body_chars": 180
    },
    {
      "id": "kb_4808e36a6c875731ae6e378c117dbdb5",
      "label": "活動限定獎勵是否可以使用積分兌換及如何獲得？",
      "file_type": "document",
      "source_file": "article_0803_4808e36a6c87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766292",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4808e36a-6c87-5731-ae6e-378c117dbdb5",
      "source_id": "3676766292",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "提供兌換資料聯繫客服",
      "labels": [
        "積分兌換",
        "客服協助",
        "禮物申請",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 712
    },
    {
      "id": "kb_48178ddd6c06580c890d81ad9650de92",
      "label": "為什麼我在背包中找不到活動贈送的物品？",
      "file_type": "document",
      "source_file": "article_0804_48178ddd6c06.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345356",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "48178ddd-6c06-580c-890d-81ad9650de92",
      "source_id": "3732345356",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "預購禮特效",
      "brief_summary": "預購禮特效未顯示",
      "labels": [
        "活動獎勵",
        "物品發放"
      ],
      "body_chars": 152
    },
    {
      "id": "kb_482c5829175a58daa6bd6954079d5a79",
      "label": "為什麼昨天發生斷勾但場次沒有出現？",
      "file_type": "document",
      "source_file": "article_0805_482c5829175a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054927939",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "482c5829-175a-58da-a6bd-6954079d5a79",
      "source_id": "3054927939",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "西瓜籽",
      "brief_summary": "進場通知設定",
      "labels": [
        "各項操作功能說明",
        "活動-/-任務問題"
      ],
      "body_chars": 629
    },
    {
      "id": "kb_484203dc872f5f0aa78d3dc5b2793632",
      "label": "觀看直播獲得的金幣如何兌換成現金？",
      "file_type": "document",
      "source_file": "article_0806_484203dc872f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773565",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "484203dc-872f-5f0a-a78d-3dc5b2793632",
      "source_id": "3730773565",
      "version": 21.0,
      "question_type": "其他",
      "sub_type": "浪LIVE金幣兌現",
      "brief_summary": "直播金幣自動兌換現金",
      "labels": [
        "金幣用途",
        "兌換問題",
        "功能說明",
        "收益-/-鑽石問題"
      ],
      "body_chars": 375
    },
    {
      "id": "kb_4844c4afaf335f4bacd082a2cf8f62d4",
      "label": "如何查看手機設備版本和浪APP版本？",
      "file_type": "document",
      "source_file": "article_0807_4844c4afaf33.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175614/APP",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4844c4af-af33-5f4b-acd0-82a2cf8f62d4",
      "source_id": "3736175614",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "客服要求提供截圖",
      "labels": [
        "版本查詢",
        "設備資訊",
        "app資訊"
      ],
      "body_chars": 205
    },
    {
      "id": "kb_484ba5dbacfa4b44963736b240cf48f7",
      "label": "平台是否有提供真人客服服務？",
      "file_type": "document",
      "source_file": "article_0808_484ba5dbacfa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493067",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "484ba5db-acfa-4b44-9637-36b240cf48f7",
      "source_id": "3731493067",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "退款與損失處理",
      "brief_summary": "平台暫無退費服務",
      "labels": [],
      "body_chars": 48
    },
    {
      "id": "kb_489112d662615b4b839221f5e99f6cc0",
      "label": "請問匯款資訊是什麼？要匯款到哪裡？",
      "file_type": "document",
      "source_file": "article_0809_489112d66261.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676832450",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "489112d6-6261-5b4b-8392-21f5e99f6cc0",
      "source_id": "3676832450",
      "version": 11.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "交易額度限制不同",
      "labels": [
        "儲值方式",
        "虛擬帳戶",
        "交易額度",
        "儲值-/-支付問題"
      ],
      "body_chars": 725
    },
    {
      "id": "kb_4892d34eced350f0851492d9e4c13192",
      "label": "在浪潮男女神活動的用戶個人挑戰中完成3天觀看任務後再完成4天是否能獲得永久勳章？",
      "file_type": "document",
      "source_file": "article_0810_4892d34eced3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731095954/3+4",
      "captured_at": "2026-09-20T04:01:35.570000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4892d34e-ced3-50f0-8514-92d9e4c13192",
      "source_id": "3731095954",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "週年活動獎勵規則",
      "brief_summary": "時間任務條件待上線確",
      "labels": [
        "活動任務問題",
        "時間顯示異常",
        "說明不清",
        "活動-/-任務問題",
        "活動"
      ],
      "body_chars": 419
    },
    {
      "id": "kb_489d47391f12438cbf6ac33fd448fe75",
      "label": "開播中使用的照片違規是否需要立即更換？",
      "file_type": "document",
      "source_file": "article_0811_489d47391f12.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787806",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "489d4739-1f12-438c-bf6a-c33fd448fe75",
      "source_id": "3733787806",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "圖片審查",
      "brief_summary": "頭像更換需重新審核",
      "labels": [],
      "body_chars": 57
    },
    {
      "id": "kb_48ec5522f2775474a5cfc8df3da275fa",
      "label": "浪Live的時刻榜補償紅包要怎麼才能獲得？",
      "file_type": "document",
      "source_file": "article_0812_48ec5522f277.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677585447/Live",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "48ec5522-f277-5474-a5cf-c8df3da275fa",
      "source_id": "3677585447",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "直播紅包",
      "brief_summary": "領取異常排查",
      "labels": [
        "紅包領取",
        "功能異常",
        "直播功能",
        "活動-/-任務問題"
      ],
      "body_chars": 562
    },
    {
      "id": "kb_49204eb0648b515a9ed927f49939b08b",
      "label": "為何送禮頁面沒有9週年活動禮物？主播未參與活動，用戶是否仍能贈送9週年禮物？",
      "file_type": "document",
      "source_file": "article_0813_49204eb0648b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830914/9+9",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49204eb0-648b-515a-9ed9-27f49939b08b",
      "source_id": "3736830914",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "週年活動",
      "brief_summary": "未參與活動主播贈禮與",
      "labels": [
        "活動禮物",
        "禮物顯示異常",
        "主播資格",
        "鑽石收益"
      ],
      "body_chars": 287
    },
    {
      "id": "kb_4948dfdb14145ae4b9aa409799324b96",
      "label": "活動回合賽的結束日期是哪一天？",
      "file_type": "document",
      "source_file": "article_0814_4948dfdb1414.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345207",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4948dfdb-1414-5ae4-b9aa-409799324b96",
      "source_id": "3732345207",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動回合賽結束日期",
      "brief_summary": "以活動頁面為準",
      "labels": [
        "活動日期",
        "活動資訊"
      ],
      "body_chars": 109
    },
    {
      "id": "kb_49682b0d83cb50a7846460935d70bc1b",
      "label": "主播長期休播後，我的跟播場次會重新計算嗎？",
      "file_type": "document",
      "source_file": "article_0815_49682b0d83cb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668055",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49682b0d-83cb-50a7-8464-60935d70bc1b",
      "source_id": "3676668055",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "主播跟播場次",
      "brief_summary": "不會重新計算持續累計",
      "labels": [
        "跟播場次",
        "計算方式",
        "累計問題"
      ],
      "body_chars": 364
    },
    {
      "id": "kb_49966e12d8165dd2ab620d918afd1e2a",
      "label": "為什麼小遊戲會有儲值限制才能玩？",
      "file_type": "document",
      "source_file": "article_0816_49966e12d816.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733586374",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49966e12-d816-5dd2-ab62-0d918afd1e2a",
      "source_id": "3733586374",
      "version": 21.0,
      "question_type": "儲值",
      "sub_type": "平台限制規則",
      "brief_summary": "不因反映調整機率",
      "labels": [
        "遊戲機率",
        "平台政策",
        "遊戲體驗",
        "活動-/-任務問題",
        "其他",
        "儲值-/-支付問題"
      ],
      "body_chars": 517
    },
    {
      "id": "kb_49c9b1a874f05cf99a5653bf24cab904",
      "label": "如果昨天沒有送99浪花今天還可以補送嗎",
      "file_type": "document",
      "source_file": "article_0817_49c9b1a874f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438953/99",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49c9b1a8-74f0-5cf9-9a56-53bf24cab904",
      "source_id": "3736438953",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "七夕儲值返還",
      "brief_summary": "七夕浪花回饋名額查詢",
      "labels": [
        "儲值單位",
        "活動規則",
        "任務說明",
        "活動-/-任務問題"
      ],
      "body_chars": 457
    },
    {
      "id": "kb_49df73a69e025345ab3b0a8b073caf99",
      "label": "加入LINE@後為什麼沒有收到人氣禮盒？",
      "file_type": "document",
      "source_file": "article_0818_49df73a69e02.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125700/LINE",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49df73a6-9e02-5345-ab3b-0a8b073caf99",
      "source_id": "3679125700",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "LINE群組加入",
      "brief_summary": "需向主播本人詢問",
      "labels": [
        "社群群組",
        "非官方活動",
        "主播社群",
        "活動-/-任務問題"
      ],
      "body_chars": 729
    },
    {
      "id": "kb_49e39358f0af5bd4954445da35703283",
      "label": "為什麼在直播間玩人氣頭條時看不到計時？",
      "file_type": "document",
      "source_file": "article_0819_49e39358f0af.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056992354",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49e39358-f0af-5bd4-9544-45da35703283",
      "source_id": "3056992354",
      "version": 19.0,
      "question_type": "活動",
      "sub_type": "浪潮活動時數計算",
      "brief_summary": "浪潮活動跟播時數計算",
      "labels": [
        "浪live帳號及登入連線問題",
        "主播等級",
        "資訊查詢",
        "直播-/-主播功能",
        "活動-/-任務問題"
      ],
      "body_chars": 1027
    },
    {
      "id": "kb_49f13eec479240e0a06aacc6504504dc",
      "label": "618 年中狂歡檔活動時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0820_49f13eec4792.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "49f13eec-4792-40e0-a06a-acc6504504dc",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 52
    },
    {
      "id": "kb_4a51756663645d9286630ae567ae143a",
      "label": "若特定品項出現在主播頁面，其來源為何？",
      "file_type": "document",
      "source_file": "article_0821_4a5175666364.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092430",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4a517566-6364-5d92-8663-0ae567ae143a",
      "source_id": "3737092430",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "主播活動",
      "brief_summary": "主播頁面特定品項來源",
      "labels": [
        "主播活動",
        "頁面顯示",
        "功能諮詢"
      ],
      "body_chars": 337
    },
    {
      "id": "kb_4a8804376d0a58c5a9ea206b8a75eb8f",
      "label": "簽約主播要怎麼更改手機號碼？",
      "file_type": "document",
      "source_file": "article_0822_4a8804376d0a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125757",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4a880437-6d0a-58c5-a9ea-206b8a75eb8f",
      "source_id": "3737125757",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "手機號碼問題",
      "brief_summary": "主播更改手機號碼",
      "labels": [
        "帳號綁定",
        "登入方式",
        "資料變更",
        "帳號-/-登入問題"
      ],
      "body_chars": 657
    },
    {
      "id": "kb_4ac485524b675b00904feeda026db5a6",
      "label": "在 App 內傳送文字私訊需要付費嗎？",
      "file_type": "document",
      "source_file": "article_0823_4ac485524b67.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830996/App",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4ac48552-4b67-5b00-904f-eeda026db5a6",
      "source_id": "3736830996",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "私訊功能問題",
      "brief_summary": "浪Me私訊需儲值",
      "labels": [
        "產品功能",
        "功能限制",
        "儲值相關",
        "儲值-/-支付問題",
        "獎勵-/-禮物問題",
        "直播"
      ],
      "body_chars": 288
    },
    {
      "id": "kb_4acd145c10d24f0c86da13c8e4c87236",
      "label": "年度盛典的舉辦時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0824_4acd145c10d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4acd145c-10d2-4f0c-86da-13c8e4c87236",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
      "body_chars": 42
    },
    {
      "id": "kb_4aec45955f0e5fe9986a1777618a9699",
      "label": "週年合成的禮物在哪裡可以找到並贈送？",
      "file_type": "document",
      "source_file": "article_0825_4aec45955f0e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438170",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4aec4595-5f0e-5fe9-986a-1777618a9699",
      "source_id": "3736438170",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "週年活動",
      "brief_summary": "週年禮物贈送教學",
      "labels": [
        "活動禮物",
        "功能操作"
      ],
      "body_chars": 170
    },
    {
      "id": "kb_4b001cec75bc40c79930b32ab259c188",
      "label": "618年中狂歡檔活動的活動時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0826_4b001cec75bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4b001cec-75bc-40c7-9930-b32ab259c188",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 51
    },
    {
      "id": "kb_4b16175d287458d19e65012834058fc2",
      "label": "官方是否有提供面交儲值或大額儲值服務？",
      "file_type": "document",
      "source_file": "article_0827_4b16175d2874.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675848949",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4b16175d-2874-58d1-9e65-012834058fc2",
      "source_id": "3675848949",
      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "比值查詢與金額選擇",
      "labels": [
        "儲值教學",
        "儲值優惠",
        "浪花儲值",
        "儲值方式",
        "儲值-/-支付問題"
      ],
      "body_chars": 849
    },
    {
      "id": "kb_4b3e6e9c81875f3dab625c866c0132a9",
      "label": "平台上的禮物會有假的嗎？",
      "file_type": "document",
      "source_file": "article_0828_4b3e6e9c8187.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461128",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4b3e6e9c-8187-5f3d-ab62-5c866c0132a9",
      "source_id": "3731461128",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送與收回",
      "brief_summary": "一鍵送禮來源說明",
      "labels": [
        "禮物真偽",
        "收益問題"
      ],
      "body_chars": 155
    },
    {
      "id": "kb_4b7d4df376f654c89fa5be01f751816d",
      "label": "如何找到或查看貼文串？",
      "file_type": "document",
      "source_file": "article_0829_4b7d4df376f6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787140",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4b7d4df3-76f6-54c8-9fa5-be01f751816d",
      "source_id": "3733787140",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "貼文留言查詢",
      "brief_summary": "貼文留言資料查詢",
      "labels": [
        "貼文串",
        "內容查詢",
        "產品功能"
      ],
      "body_chars": 178
    },
    {
      "id": "kb_4b97f178fbdb56ddb41f12a0d8446553",
      "label": "遊戲開局後無法進入或顯示異常該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0830_4b97f178fbdb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831971",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4b97f178-fbdb-56dd-b41f-12a0d8446553",
      "source_id": "3676831971",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "系統異常問題",
      "brief_summary": "依錯誤訊息排除或聯繫",
      "labels": [
        "儲值問題",
        "功能異常",
        "支付失敗",
        "儲值異常",
        "儲值失敗"
      ],
      "body_chars": 239
    },
    {
      "id": "kb_4b99492241b4586f9f8224bda3d7e85a",
      "label": "如何在直播間內看到主播的個人頁面？",
      "file_type": "document",
      "source_file": "article_0831_4b99492241b4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055550467",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4b994922-41b4-586f-9f82-24bda3d7e85a",
      "source_id": "3055550467",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "訊息接收問題",
      "brief_summary": "點擊主播頭像進入主頁",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 99
    },
    {
      "id": "kb_4bac0f3d0cb45b469d222f7ad3b017e9",
      "label": "活動獎勵安排時間該怎麼選擇？",
      "file_type": "document",
      "source_file": "article_0832_4bac0f3d0cb4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536002",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4bac0f3d-0cb4-5b46-9d22-2f7ad3b017e9",
      "source_id": "3736536002",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "財經活動",
      "brief_summary": "無法指定寄送日期",
      "labels": [
        "獎品寄送",
        "活動獎勵",
        "物流問題",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 371
    },
    {
      "id": "kb_4bafdac11b8d541592d7df6a2f79435d",
      "label": "如何更改會員續費方案？",
      "file_type": "document",
      "source_file": "article_0833_4bafdac11b8d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175814",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4bafdac1-1b8d-5415-92d7-df6a2f79435d",
      "source_id": "3736175814",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "方案差異查詢",
      "brief_summary": "方案差異查詢客服",
      "labels": [
        "會員方案",
        "查詢功能",
        "產品功能"
      ],
      "body_chars": 103
    },
    {
      "id": "kb_4bcc1aa8e1fc58678a70af99a23bd02f",
      "label": "請問有推薦的錄影程式嗎？",
      "file_type": "document",
      "source_file": "article_0834_4bcc1aa8e1fc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679453350",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4bcc1aa8-e1fc-5867-8a70-af99a23bd02f",
      "source_id": "3679453350",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "錄影程式推薦",
      "brief_summary": "手機內建錄影推薦",
      "labels": [
        "錄影功能",
        "手機操作",
        "相機操作"
      ],
      "body_chars": 339
    },
    {
      "id": "kb_4be72bff1679535396b5d2a1cd8b4c4d",
      "label": "要如何退出浪LIVE家族？",
      "file_type": "document",
      "source_file": "article_0835_4be72bff1679.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678830799/LIVE",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4be72bff-1679-5353-96b5-d2a1cd8b4c4d",
      "source_id": "3678830799",
      "version": 12.0,
      "question_type": "帳號",
      "sub_type": "家族與貼文管理",
      "brief_summary": "無法主動退出",
      "labels": [
        "無法退出",
        "功能限制",
        "帳號-/-登入問題",
        "其他",
        "會員-/-等級問題"
      ],
      "body_chars": 321
    },
    {
      "id": "kb_4bf21a16a1c557ad8eb9ebcc409d92c7",
      "label": "儲值購買浪花後未收到該如何處理？",
      "file_type": "document",
      "source_file": "article_0836_4bf21a16a1c5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979934",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4bf21a16-a1c5-57ad-8eb9-ebcc409d92c7",
      "source_id": "3675979934",
      "version": 30.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "聯繫發卡銀行查詢",
      "labels": [
        "儲值問題",
        "交易查詢",
        "銀行聯繫",
        "儲值-/-支付問題",
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 1993
    },
    {
      "id": "kb_4bf9ab1b60d4508087c73203f7ecd400",
      "label": "送大帝王或火箭可以獲得七夕錦囊嗎？",
      "file_type": "document",
      "source_file": "article_0837_4bf9ab1b60d4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027248",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4bf9ab1b-60d4-5080-87c7-3203f7ecd400",
      "source_id": "3679027248",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "七夕錦囊",
      "brief_summary": "大帝王火箭無法獲七夕",
      "labels": [
        "活動道具",
        "道具期限",
        "道具消失",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 606
    },
    {
      "id": "kb_4c03a9616ca44c0f9aea52131c464a69",
      "label": "儲值後的幸運抽抽樂積分該如何獲得？",
      "file_type": "document",
      "source_file": "article_0838_4c03a9616ca4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4c03a961-6ca4-4c0f-9aea-52131c464a69",
      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
      "body_chars": 96
    },
    {
      "id": "kb_4c0e89e194995c89b7b4d3650a2fa6e7",
      "label": "送禮後主播未收到禮物或系統顯示異常該如何處理？",
      "file_type": "document",
      "source_file": "article_0839_4c0e89e19499.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126707",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4c0e89e1-9499-5c89-b7b4-d3650a2fa6e7",
      "source_id": "3677126707",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "禮物異常",
      "brief_summary": "客服申請補發",
      "labels": [
        "禮物特效異常",
        "補發申請",
        "特效異常",
        "道具補發",
        "禮物功能"
      ],
      "body_chars": 434
    },
    {
      "id": "kb_4c34e0d9d693561988535b5a50b96c89",
      "label": "浪愛祝福小火箭活動結束後會過期嗎？贈送後功能有何不同？",
      "file_type": "document",
      "source_file": "article_0840_4c34e0d9d693.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461418",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4c34e0d9-d693-5619-8853-5b5a50b96c89",
      "source_id": "3731461418",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "浪愛祝福小火箭",
      "brief_summary": "小火箭過期與功能說明",
      "labels": [
        "虛寶功能",
        "活動道具",
        "道具使用"
      ],
      "body_chars": 250
    },
    {
      "id": "kb_4c51bcc2403e51dd99fd99e02cae7328",
      "label": "APP內購買是否有每日交易次數限制？",
      "file_type": "document",
      "source_file": "article_0841_4c51bcc2403e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045463/APP",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4c51bcc2-403e-51dd-99fd-99e02cae7328",
      "source_id": "3676045463",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "每日任務",
      "brief_summary": "每日最高五次且無法調",
      "labels": [
        "儲值限制",
        "次數上限",
        "限制調整"
      ],
      "body_chars": 183
    },
    {
      "id": "kb_4cc85f9ea78f5e349967b1a107af8c6e",
      "label": "若遇到其他用戶有違規、詐騙或言語騷擾行為該如何處理？",
      "file_type": "document",
      "source_file": "article_0842_4cc85f9ea78f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059089",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4cc85f9e-a78f-5e34-9967-b1a107af8c6e",
      "source_id": "3055059089",
      "version": 14.0,
      "question_type": "支援",
      "sub_type": "直播間管理功能",
      "brief_summary": "用戶管理操作",
      "labels": [
        "各項操作功能說明",
        "客服-/-服務諮詢",
        "直播-/-主播功能",
        "其他"
      ],
      "body_chars": 478
    },
    {
      "id": "kb_4cc9861512d65b74871e8aa6d1d7dabe",
      "label": "為什麼直播間發了紅包，退回通知的數量和發出的總包數不同？",
      "file_type": "document",
      "source_file": "article_0843_4cc9861512d6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676143739",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4cc98615-12d6-5b74-871e-8aa6d1d7dabe",
      "source_id": "3676143739",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "獎勵領取異常",
      "brief_summary": "重新登入並提供異常截",
      "labels": [
        "活動獎勵",
        "虛寶異常",
        "顯示異常",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 1444
    },
    {
      "id": "kb_4cd78e011e6d5746a62f0d413a2fb9f7",
      "label": "抽到的貼紙在哪裡可以找到？貼紙的顯示順序是否有問題？",
      "file_type": "document",
      "source_file": "article_0844_4cd78e011e6d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772736",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4cd78e01-1e6d-5746-a62f-0d413a2fb9f7",
      "source_id": "3730772736",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "貼紙使用限制",
      "brief_summary": "貼紙顯示異常處理",
      "labels": [
        "貼紙顯示",
        "顯示異常",
        "功能問題"
      ],
      "body_chars": 576
    },
    {
      "id": "kb_4cdd2c6570005a21acccd640b2e985c8",
      "label": "活動贈品小木盤的品質與設計回饋處理進度為何？",
      "file_type": "document",
      "source_file": "article_0845_4cdd2c657000.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736436982",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4cdd2c65-7000-5a21-accc-d640b2e985c8",
      "source_id": "3736436982",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動贈品",
      "brief_summary": "回饋已轉達活動單位",
      "labels": [
        "活動贈品",
        "意見回饋",
        "品質問題"
      ],
      "body_chars": 145
    },
    {
      "id": "kb_4ce004faa39b52a28b4d2e8db0c7df60",
      "label": "銀行確認沒有阻擋交易但轉帳或儲值仍不成功該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0846_4ce004faa39b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175257",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4ce004fa-a39b-52a2-8b4d-2e8db0c7df60",
      "source_id": "3736175257",
      "version": 19.0,
      "question_type": "儲值",
      "sub_type": "帳號資料管理",
      "brief_summary": "登出不使用無影響",
      "labels": [
        "帳號管理",
        "帳號刪除",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 1057
    },
    {
      "id": "kb_4d03f11e5724575a89a2ad97c6107d4c",
      "label": "如何進行線上儲值及支援哪些付款方式？",
      "file_type": "document",
      "source_file": "article_0847_4d03f11e5724.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731391755",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d03f11e-5724-575a-89a2-ad97c6107d4c",
      "source_id": "3731391755",
      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "儲值規則",
      "brief_summary": "官網儲值方式及跨日限",
      "labels": [
        "儲值上限",
        "支付問題",
        "交易限制",
        "儲值-/-支付問題"
      ],
      "body_chars": 1050
    },
    {
      "id": "kb_4d1675ebff1f57fe98dbd3beb3524bb1",
      "label": "我有金幣，要如何兌換浪花？",
      "file_type": "document",
      "source_file": "article_0848_4d1675ebff1f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123519",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d1675eb-ff1f-57fe-98db-d3beb3524bb1",
      "source_id": "3057123519",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "金幣浪花兌換",
      "brief_summary": "個人中心錢包兌換",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 94
    },
    {
      "id": "kb_4d252802b49659c386bdce3d4e2b5784",
      "label": "每日儲值是否有次數或金額上限的限制？",
      "file_type": "document",
      "source_file": "article_0849_4d252802b496.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404453",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d252802-b496-59c3-86bd-ce3d4e2b5784",
      "source_id": "3736404453",
      "version": 19.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "虛擬帳號效期24小時",
      "labels": [
        "虛擬帳號",
        "儲值方式",
        "金額上限",
        "儲值-/-支付問題",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 790
    },
    {
      "id": "kb_4d28679fbfa659078817785bc2609a02",
      "label": "跟播次數和獲得水果有什麼限制？",
      "file_type": "document",
      "source_file": "article_0850_4d28679fbfa6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675816089",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d28679f-bfa6-5907-8817-785bc2609a02",
      "source_id": "3675816089",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "跟播水果限制",
      "brief_summary": "獎勵機率性且金額不一",
      "labels": [
        "獎勵機制",
        "活動規則",
        "機率獎勵",
        "活動-/-任務問題"
      ],
      "body_chars": 262
    },
    {
      "id": "kb_4d3cd10668d455a685034a2f19c4cb0f",
      "label": "頭像審核需要多久時間？半夜會進行審核嗎？",
      "file_type": "document",
      "source_file": "article_0851_4d3cd10668d4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586595",
      "captured_at": "2026-09-20T16:01:35.323000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d3cd106-68d4-55a6-8503-4a2f19c4cb0f",
      "source_id": "3675586595",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "圖片審查",
      "brief_summary": "頭貼審核與更換",
      "labels": [
        "帳號-/-登入問題",
        "客服-/-服務諮詢",
        "其他",
        "顯示-/-系統異常",
        "直播"
      ],
      "body_chars": 469
    },
    {
      "id": "kb_4d6c1f65292b541eaeec4a9fcbf1efb4",
      "label": "家族管理員是什麼？有什麼權限呢？",
      "file_type": "document",
      "source_file": "article_0852_4d6c1f65292b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054993865",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d6c1f65-292b-541e-aeec-4a9fcbf1efb4",
      "source_id": "3054993865",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "管理員權限",
      "brief_summary": "禁言檢舉成員",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 83
    },
    {
      "id": "kb_4d7cc05c34cf5d6b9571a0293122b2d8",
      "label": "為什麼送特定禮物沒有增加分數且日榜週總未顯示？",
      "file_type": "document",
      "source_file": "article_0853_4d7cc05c34cf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786706",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d7cc05c-34cf-5d6b-9571-a0293122b2d8",
      "source_id": "3733786706",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "禮物獎勵",
      "brief_summary": "海星不計入積分",
      "labels": [
        "活動積分",
        "禮物計算",
        "紅包雨",
        "活動-/-任務問題"
      ],
      "body_chars": 253
    },
    {
      "id": "kb_4d87cbdfc9285d9cad96acfb442cd4c3",
      "label": "訂單顯示交易失敗但銀行已扣款會退款嗎？",
      "file_type": "document",
      "source_file": "article_0854_4d87cbdfc928.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405955",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d87cbdf-c928-5d9c-ad96-acfb442cd4c3",
      "source_id": "3736405955",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "儲值異常",
        "支付問題",
        "畫面異常",
        "儲值-/-支付問題",
        "其他"
      ],
      "body_chars": 499
    },
    {
      "id": "kb_4d9580f8bd87582ba96978c112ed2d3c",
      "label": "為什麼香檳禮物的顯示數值是 999？",
      "file_type": "document",
      "source_file": "article_0855_4d9580f8bd87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125959/999",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d9580f8-bd87-582b-a969-78c112ed2d3c",
      "source_id": "3737125959",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "香檳經驗值異常",
      "brief_summary": "香檳數值異常處理",
      "labels": [
        "活動顯示異常",
        "資訊不符"
      ],
      "body_chars": 292
    },
    {
      "id": "kb_4d9841737d5a50d7b0853f62677e337f",
      "label": "想要贈送票券給特定主播但在動態貼文找不到該如何處理？",
      "file_type": "document",
      "source_file": "article_0856_4d9841737d5a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787315",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4d984173-7d5a-50d7-b085-3f62677e337f",
      "source_id": "3733787315",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "實體獎勵",
        "獎勵贈送",
        "活動獎勵",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "直播-/-主播功能",
        "其他"
      ],
      "body_chars": 630
    },
    {
      "id": "kb_4dc449047dac5d87b32b56118e3f8e0f",
      "label": "如何兌換熱度禮？",
      "file_type": "document",
      "source_file": "article_0857_4dc449047dac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344551",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4dc44904-7dac-5d87-b32b-56118e3f8e0f",
      "source_id": "3732344551",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "需提供浪LIVE I",
      "labels": [
        "兌換",
        "獎勵發送",
        "人工處理"
      ],
      "body_chars": 485
    },
    {
      "id": "kb_4dc538d56f70580384f218de923fa83b",
      "label": "活動中的信物合成是什麼作用且該如何查看與使用？",
      "file_type": "document",
      "source_file": "article_0858_4dc538d56f70.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952857",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4dc538d5-6f70-5803-84f2-18de923fa83b",
      "source_id": "3731952857",
      "version": 19.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "活動任務",
        "任務條件",
        "獎勵-/-禮物問題",
        "顯示-/-系統異常",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 1368
    },
    {
      "id": "kb_4df2b8d5ed795c31958d5d39c83c0bed",
      "label": "小時榜紅包顯示異常該如何解決？",
      "file_type": "document",
      "source_file": "article_0859_4df2b8d5ed79.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951361",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4df2b8d5-ed79-5c31-958d-5d39c83c0bed",
      "source_id": "3731951361",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "浪LIVE平台使用問題",
      "brief_summary": "複製網址至瀏覽器開啟",
      "labels": [
        "儲值問題",
        "頁面顯示異常"
      ],
      "body_chars": 361
    },
    {
      "id": "kb_4df9a59aa58752e186534fa1a6258803",
      "label": "直播時建議的上傳網速是多少？",
      "file_type": "document",
      "source_file": "article_0860_4df9a59aa587.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454664733",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4df9a59a-a587-52e1-8653-4fa1a6258803",
      "source_id": "3454664733",
      "version": 5.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "排除卡頓閃退方法",
      "labels": [],
      "body_chars": 589
    },
    {
      "id": "kb_4e8a686becef43329a4143e23e4f6ec9",
      "label": "畢業狂歡期間是否可以同時進行新人公演？",
      "file_type": "document",
      "source_file": "article_0861_4e8a686becef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951620",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4e8a686b-ecef-4332-9a41-43e23e4f6ec9",
      "source_id": "3731951620",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "公演活動",
      "brief_summary": "飄頻規則與新秀值用途",
      "labels": [],
      "body_chars": 52
    },
    {
      "id": "kb_4ea1f57a232058a9b11d596db754a2ea",
      "label": "活動贈送的禮物是要送同一個活動的指定禮物嗎？如何完成每日加碼任務？",
      "file_type": "document",
      "source_file": "article_0862_4ea1f57a2320.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093481",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4ea1f57a-2320-58a9-b11d-596db754a2ea",
      "source_id": "3737093481",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "私訊送禮規則",
      "brief_summary": "私訊送禮浪花計算",
      "labels": [
        "活動任務問題",
        "購買問題",
        "權限開啟",
        "活動-/-任務問題"
      ],
      "body_chars": 360
    },
    {
      "id": "kb_4ec1808970dd5da7ba2a66e60fbab5d3",
      "label": "更換帳號登入方式後，原帳號內的「浪花」是否會保留？",
      "file_type": "document",
      "source_file": "article_0863_4ec1808970dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786537",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4ec18089-70dd-5da7-ba2a-66e60fbab5d3",
      "source_id": "3733786537",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "更改登入方式",
      "brief_summary": "登入變更審核期間帳號",
      "labels": [
        "帳號管理",
        "資產保留",
        "浪花",
        "資訊查詢"
      ],
      "body_chars": 390
    },
    {
      "id": "kb_4ee68960f6665124a51d929ad8e3c246",
      "label": "平台可以協助提供直播回放影片嗎？",
      "file_type": "document",
      "source_file": "article_0864_4ee68960f666.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492999",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4ee68960-f666-5124-a51d-929ad8e3c246",
      "source_id": "3731492999",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "頻道類別建議",
      "brief_summary": "多元直播內容建議處理",
      "labels": [
        "觀看紀錄",
        "app異常",
        "功能查詢",
        "顯示-/-系統異常",
        "直播-/-主播功能"
      ],
      "body_chars": 257
    },
    {
      "id": "kb_4f24f06db8d0528489eac34a723ac8ac",
      "label": "儲值後遊戲輸錢速度過快是否涉及系統控牌？",
      "file_type": "document",
      "source_file": "article_0865_4f24f06db8d0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093627",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4f24f06d-b8d0-5284-89ea-c34a723ac8ac",
      "source_id": "3737093627",
      "version": 25.0,
      "question_type": "其他",
      "sub_type": "系統異常問題",
      "brief_summary": "遊戲輸錢異常排查",
      "labels": [
        "登入異常",
        "app故障",
        "功能異常"
      ],
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      "label": "為什麼七月的金曲禮盒尚未發放？",
      "file_type": "document",
      "source_file": "article_0866_4f5163fc54e2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830962",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4f5163fc-54e2-5957-bdef-c0e10f4ccdca",
      "source_id": "3736830962",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "金曲禮盒",
      "brief_summary": "金曲禮盒未發放原因",
      "labels": [
        "儲值問題",
        "浪花異常",
        "入帳問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
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    },
    {
      "id": "kb_4f5f8be034e548c1b59a61f9865de40d",
      "label": "幸運抽抽樂抽中的儲值積分該如何領取？",
      "file_type": "document",
      "source_file": "article_0867_4f5f8be034e5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4f5f8be0-34e5-48c1-b59a-61f9865de40d",
      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
      "body_chars": 104
    },
    {
      "id": "kb_4f7cf90416a75c38ab3fe926e5eb7ad7",
      "label": "為什麼私訊的留言與聊天紀錄會消失？",
      "file_type": "document",
      "source_file": "article_0868_4f7cf90416a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257848",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4f7cf904-16a7-5c38-ab3f-e926e5eb7ad7",
      "source_id": "3737257848",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "私訊聊天紀錄",
      "brief_summary": "聊天紀錄消失原因",
      "labels": [
        "直播設定",
        "隱私設定",
        "顯示-/-系統異常"
      ],
      "body_chars": 410
    },
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      "id": "kb_4fbebe2482f65019b7f22c12efcee2e5",
      "label": "直播間除了禁言外還有提供禁貼圖功能嗎？",
      "file_type": "document",
      "source_file": "article_0869_4fbebe2482f6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535789",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736535789",
      "version": 10.0,
      "question_type": "直播",
      "sub_type": "直播帳號管理",
      "brief_summary": "誤觸禁言未滿三分鐘不",
      "labels": [
        "帳號異常",
        "禁言問題",
        "補償政策",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 213
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      "id": "kb_4febb9cb955e549c91e4a4582202c0e7",
      "label": "遊戲連續多把沒過或押注一直失敗該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0870_4febb9cb955e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677880448",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "4febb9cb-955e-549c-91e4-a4582202c0e7",
      "source_id": "3677880448",
      "version": 28.0,
      "question_type": "其他",
      "sub_type": "輪盤卡住",
      "brief_summary": "聯繫客服查詢達成狀況",
      "labels": [
        "活動獎勵查詢",
        "獎勵達成查詢",
        "客服協助",
        "活動-/-任務問題",
        "顯示-/-系統異常",
        "其他",
        "客服-/-服務諮詢"
      ],
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    },
    {
      "id": "kb_5009a9f6f6265f1d8bafc05ae12552ff",
      "label": "遇到不順心的事情時該如何尋求協助？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679223975",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5009a9f6-f626-5f1d-8baf-c05ae12552ff",
      "source_id": "3679223975",
      "version": 16.0,
      "question_type": "支援",
      "sub_type": "平台問題反映",
      "brief_summary": "提供詐騙證據",
      "labels": [
        "詐騙檢舉",
        "帳號安全",
        "平台安全",
        "檢舉處理",
        "客服-/-服務諮詢"
      ],
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    },
    {
      "id": "kb_500ca272ce955c9d8bd2776679a63401",
      "label": "上次製作的客製化徽章怎麼還沒發放？",
      "file_type": "document",
      "source_file": "article_0872_500ca272ce95.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213471",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "500ca272-ce95-5c9d-8bd2-776679a63401",
      "source_id": "3732213471",
      "version": 12.0,
      "question_type": "禮物",
      "sub_type": "客製勳章發放",
      "brief_summary": "客製化徽章發放進度",
      "labels": [
        "獎勵未收到",
        "活動問題",
        "獎金發放",
        "領取問題",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1415
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    {
      "id": "kb_50128148b52557e18443312ba641da7d",
      "label": "如何確認前15名活動獎勵的領取浪花登記狀況？",
      "file_type": "document",
      "source_file": "article_0873_50128148b525.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536267/15",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "50128148-b525-57e1-8443-312ba641da7d",
      "source_id": "3736536267",
      "version": 33.0,
      "question_type": "活動",
      "sub_type": "西瓜籽",
      "brief_summary": "西瓜籽活動獎勵查詢",
      "labels": [
        "活動獎勵",
        "禮物發放",
        "獎勵領取",
        "活動-/-任務問題"
      ],
      "body_chars": 1007
    },
    {
      "id": "kb_5016dcdf7da152b384f70e34c964243c",
      "label": "任務開啟前完成的進度會被計算嗎？",
      "file_type": "document",
      "source_file": "article_0874_5016dcdf7da1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748602",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5016dcdf-7da1-52b3-84f7-0e34c964243c",
      "source_id": "3737748602",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "任務進度管理",
      "brief_summary": "任務進度計算規則",
      "labels": [
        "會員升級",
        "等級加速",
        "經驗值",
        "活動-/-任務問題"
      ],
      "body_chars": 232
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    {
      "id": "kb_50593f447b8d5332ab886f182d355242",
      "label": "日榜前10名的獎勵是一個月只能領取一次嗎？",
      "file_type": "document",
      "source_file": "article_0875_50593f447b8d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676799091/10",
      "captured_at": "2026-09-19T11:55:33.400000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "50593f44-7b8d-5332-ab88-6f182d355242",
      "source_id": "3676799091",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "排行榜獎勵規則",
      "brief_summary": "私訊禮物須開播期間贈",
      "labels": [
        "活動任務問題",
        "禮物計入",
        "活動-/-任務問題"
      ],
      "body_chars": 900
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      "id": "kb_507570ec15d25fceb40072141cb193a0",
      "label": "直播間世足預測介面遮擋飄頻名字該如何處理？",
      "file_type": "document",
      "source_file": "article_0876_507570ec15d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749003",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "507570ec-15d2-5fce-b400-72141cb193a0",
      "source_id": "3737749003",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "世足預測介面遮擋飄頻名字",
      "brief_summary": "世足介面遮擋飄頻",
      "labels": [
        "介面顯示",
        "功能建議"
      ],
      "body_chars": 253
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      "id": "kb_507eaf824e155789bccb509c04e79c44",
      "label": "如果對處理結果不滿意或無法申請補發可以申請刷退嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256951",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737256951",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "退款與損失處理",
      "brief_summary": "退刷收回金流條件",
      "labels": [
        "退款問題",
        "儲值問題",
        "服務條款",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
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      "id": "kb_50982f88d7fb5c4e80d5374a26f99c9d",
      "label": "主播如何獲得現金獎勵？",
      "file_type": "document",
      "source_file": "article_0878_50982f88d7fb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4384948226",
      "version": 1.0,
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      "body_chars": 1226
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    {
      "id": "kb_50e1d95f3ab9516aa4f903f1b119800d",
      "label": "如何設定贈品寄送資訊？",
      "file_type": "document",
      "source_file": "article_0879_50e1d95f3ab9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214075",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732214075",
      "version": 4.0,
      "question_type": "支援",
      "sub_type": "補寄申請",
      "brief_summary": "補寄申請處理",
      "labels": [
        "禮物寄送",
        "收件人設定",
        "匿名贈送",
        "寄送進度"
      ],
      "body_chars": 542
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    {
      "id": "kb_50f4be0d6b8a50358a045ccce32504ca",
      "label": "點擊活動網頁或熱門頁面無法進入或顯示空白畫面該如何處理？",
      "file_type": "document",
      "source_file": "article_0880_50f4be0d6b8a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125537",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125537",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "活動頁面登入問題",
      "brief_summary": "透過APP串連登入",
      "labels": [
        "登入問題",
        "帳號串接",
        "儲值網站",
        "帳號-/-登入問題",
        "客服-/-服務諮詢",
        "顯示-/-系統異常",
        "其他"
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    {
      "id": "kb_50fe816ccc6452a1aee77192ae2cc595",
      "label": "為什麼我沒有收到或找不到「月色真美」禮物？",
      "file_type": "document",
      "source_file": "article_0881_50fe816ccc64.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730866616",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "50fe816c-cc64-52a1-aee7-7192ae2cc595",
      "source_id": "3730866616",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "活動禮物取得",
      "brief_summary": "清理緩存重新登入",
      "labels": [
        "禮物未到",
        "活動獎勵",
        "異常問題"
      ],
      "body_chars": 274
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    {
      "id": "kb_51283e7ca3e8582c901b03ba17ab589c",
      "label": "收到商品有碎裂破損該如何申請換貨？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734503853",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3734503853",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "商品品質異常",
      "brief_summary": "商品異常回報",
      "labels": [
        "活動贈品",
        "品質問題",
        "意見回饋",
        "客服-/-服務諮詢"
      ],
      "body_chars": 493
    },
    {
      "id": "kb_513edf9a74005811801f462ccc9aaa98",
      "label": "獲獎主播如何兌換獎勵？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667924/11",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676667924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
      "labels": [],
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    },
    {
      "id": "kb_5178d4d5373f51bb86db9f7dd5b2d0ea",
      "label": "活動賽事出現和局時該如何判定輸贏？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773161",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730773161",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "遊戲連線規則",
      "brief_summary": "賽事和局判定",
      "labels": [
        "活動規則",
        "資訊不符",
        "賽事問題",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 506
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    {
      "id": "kb_5196383572d8538385982423fc8d74f2",
      "label": "貴族侯爵身分是否享有專屬浪妞服務？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3607101476",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3607101476",
      "version": 13.0,
      "question_type": "會員",
      "sub_type": "貴族特權與獎勵",
      "brief_summary": "等級依儲值浪花累積",
      "labels": [
        "產品功能",
        "會員-/-等級問題"
      ],
      "body_chars": 879
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    {
      "id": "kb_5199d01137745b59b7a5d332d1bff19c",
      "label": "商品何時會寄出且寄出時是否會收到通知？",
      "file_type": "document",
      "source_file": "article_0886_5199d0113774.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830610",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5199d011-3774-5b59-b7a5-d332d1bff19c",
      "source_id": "3736830610",
      "version": 16.0,
      "question_type": "禮物",
      "sub_type": "",
      "brief_summary": "製作中商品寄送時間",
      "labels": [
        "活動獎品",
        "寄送資訊",
        "資料提供",
        "客服-/-服務諮詢",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
        "儲值-/-支付問題"
      ],
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      "id": "kb_51b197b713b45ddbaebc1dfa056d1457",
      "label": "點擊發送驗證碼按鈕沒有反應怎麼辦？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437694",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "51b197b7-13b4-5ddb-aebc-1dfa056d1457",
      "source_id": "3736437694",
      "version": 4.0,
      "question_type": "帳號",
      "sub_type": "登入驗證問題",
      "brief_summary": "驗證碼按鈕無反應處理",
      "labels": [
        "登入問題",
        "驗證碼",
        "app異常"
      ],
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    },
    {
      "id": "kb_51b48cd91ffb5147890110f5ef258f82",
      "label": "如何提供實體商品的收件資訊？",
      "file_type": "document",
      "source_file": "article_0888_51b48cd91ffb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748298",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748298",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "實體獎品兌換",
      "brief_summary": "提供收件資料給客服",
      "labels": [
        "實體商品",
        "抽獎兌換",
        "收件資料"
      ],
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    },
    {
      "id": "kb_51c16c8d1bf45c9f817a71a51bf6a030",
      "label": "說明內容的展示字幕是上述的15個字嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363667985/15",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "51c16c8d-1bf4-5c9f-817a-71a51bf6a030",
      "source_id": "3363667985",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "翻譯字幕功能",
      "brief_summary": "翻譯字幕需開通資格",
      "labels": [
        "產品功能",
        "顯示-/-系統異常"
      ],
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    },
    {
      "id": "kb_51caa45c1b31510a819b59c5d3ff6a2e",
      "label": "需要填寫資料時該如何確認？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257565",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257565",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "客戶投訴申訴",
      "brief_summary": "投訴記錄免重填",
      "labels": [
        "用戶身份",
        "邀請權限",
        "功能查詢",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
      ],
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    },
    {
      "id": "kb_51e7e001e9ad54a0995dfa27ee3f9cd2",
      "label": "進場銘牌顯示異常怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494056",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "51e7e001-e9ad-54a0-995d-fa27ee3f9cd2",
      "source_id": "3731494056",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "進場銘牌與稱號",
      "brief_summary": "進場銘牌顯示異常處理",
      "labels": [
        "顯示異常",
        "功能問題",
        "銘牌顯示"
      ],
      "body_chars": 186
    },
    {
      "id": "kb_520b5a67e5085f6ebc290b57fe223431",
      "label": "平台儲值金額與 Apple 扣款通知不符該如何確認？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454959618/Apple",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3454959618",
      "version": 15.0,
      "question_type": "其他",
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      "labels": [
        "其他",
        "儲值-/-支付問題"
      ],
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    },
    {
      "id": "kb_520def5a34045888a90a2132ae540ee9",
      "label": "浪潮時段榜的系統紅包與推薦庫獎勵如何發放？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4445929475/9+_",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "520def5a-3404-5888-a90a-2132ae540ee9",
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      "body_chars": 2599
    },
    {
      "id": "kb_52438b1cbdb1519bb084211feeb65fe0",
      "label": "如何檢舉平台用戶利用業績威脅利誘主播進行情色交易或私下約會？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176131",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "52438b1c-bdb1-519b-b084-211feeb65fe0",
      "source_id": "3736176131",
      "version": 9.0,
      "question_type": "直播",
      "sub_type": "頻道類別建議",
      "brief_summary": "分類標籤與認證不符",
      "labels": [
        "用戶資料判斷",
        "平台識別",
        "其他",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 434
    },
    {
      "id": "kb_52544ca756535dfea939db8163b551f9",
      "label": "重新開播後，是否還會有紅包雨？",
      "file_type": "document",
      "source_file": "article_0895_52544ca75653.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093311",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737093311",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包雨火箭抱枕",
      "brief_summary": "重新開播紅包雨說明",
      "labels": [
        "活動規則",
        "紅包雨"
      ],
      "body_chars": 395
    },
    {
      "id": "kb_525f3f3c6f4a535d8edda55d397e11fa",
      "label": "等待大筆匯款入帳期間進行小額儲值會影響每月首儲資格嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214401",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "525f3f3c-6f4a-535d-8edd-a55d397e11fa",
      "source_id": "3732214401",
      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "儲值幣值與資格",
      "brief_summary": "依儲值金額分級換算比",
      "labels": [
        "幣值換算",
        "儲值",
        "儲值-/-支付問題"
      ],
      "body_chars": 697
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    {
      "id": "kb_52881d7b7a6251b384b1f1e6afa59235",
      "label": "如何申請兌換勳章和怪獸火箭娃娃等虛擬或實體禮物？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747798",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737747798",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "需提供指定兌換資訊",
      "labels": [
        "禮物兌換",
        "積分使用",
        "申請流程"
      ],
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    {
      "id": "kb_52bd57f50faa558cbfa8694a63685d09",
      "label": "什麼時候可以再次查詢車輛行駛狀態？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734602241",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "52bd57f5-0faa-558c-bfa8-694a63685d09",
      "source_id": "3734602241",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "車輛行駛狀態查詢",
      "brief_summary": "隔日查詢車輛行駛狀態",
      "labels": [
        "計程車服務",
        "資訊查詢"
      ],
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    },
    {
      "id": "kb_52c314905f6d5c99a5d6cd7462ea568c",
      "label": "後續處理進度何時會通知？",
      "file_type": "document",
      "source_file": "article_0899_52c314905f6d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952479",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "52c31490-5f6d-5c99-a5d6-cd7462ea568c",
      "source_id": "3731952479",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "平台消息通知",
      "brief_summary": "設定修改通知查詢",
      "labels": [
        "活動登記",
        "活動進度",
        "積分發送",
        "抽獎活動",
        "客服-/-服務諮詢"
      ],
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      "id": "kb_52cb0659e9db5469935a14b57f19fcda",
      "label": "貴族身分的維持與升降級規則是什麼？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454697503",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "52cb0659-e9db-5469-935a-14b57f19fcda",
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      "version": 15.0,
      "question_type": "會員",
      "sub_type": "爵位等級管理",
      "brief_summary": "儲值浪花可計入升級",
      "labels": [
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      "id": "kb_52d7cbcefed056ed8c6dbf755c69690a",
      "label": "為什麼我會重複收到中獎通知，且無法出款？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676143765",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "52d7cbce-fed0-56ed-8c6d-bf755c69690a",
      "source_id": "3676143765",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "活動獎勵",
      "brief_summary": "累積滿1000元再出",
      "labels": [
        "出款問題",
        "活動獎金",
        "提領門檻"
      ],
      "body_chars": 288
    },
    {
      "id": "kb_52ddb261e24859f5862185ab3cc20749",
      "label": "AI偵測分類有哪些？",
      "file_type": "document",
      "source_file": "article_0902_52ddb261e248.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
      "labels": [],
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    },
    {
      "id": "kb_52eb2e22d2995c6bbe3d5246e666b11b",
      "label": "每個月第一次儲值是否有積分優惠或額外獎勵？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749580",
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      "source_id": "3737749580",
      "version": 4.0,
      "question_type": "儲值",
      "sub_type": "每月首儲加碼活動",
      "brief_summary": "每月首儲優惠與加碼活",
      "labels": [
        "儲值活動",
        "優惠查詢",
        "積分獎勵"
      ],
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      "id": "kb_52f97e519b2152409f3f8ae367f53d3d",
      "label": "安卓手機的「減少動畫」設定在哪裡調整？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125685",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "52f97e51-9b21-5240-9f3f-8ae367f53d3d",
      "source_id": "3679125685",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "減少動畫設定",
      "brief_summary": "協助工具或開發人員選",
      "labels": [
        "安卓設定",
        "手機效能",
        "系統調整"
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      "body_chars": 686
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    {
      "id": "kb_53463bcad74558ebb0a3e84dfb61cfca",
      "label": "如何報名參加轉讓的季度票券活動？",
      "file_type": "document",
      "source_file": "article_0905_53463bcad745.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322436",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737322436",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "季度大賞活動",
      "brief_summary": "尚未發送將統一寄出",
      "labels": [
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        "邀請函"
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      "id": "kb_53a3ce182ee14d91b64c87fe26b32538",
      "label": "2026 浪LIVE・春之饗宴活動敗部復活賽的名額與規則為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675652264",
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      "uuid": "53a3ce18-2ee1-4d91-b64c-87fe26b32538",
      "source_id": "3675652264",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "浪花任務成就",
      "brief_summary": "浪花任務送禮規則",
      "labels": [],
      "body_chars": 135
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      "id": "kb_53b3a56c05f15cdc985fda1eac91484f",
      "label": "清除暫存後直播仍無法觀看且僅能使用安卓手機觀看該怎麼辦？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404613",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "53b3a56c-05f1-5cdc-985f-da1eac91484f",
      "source_id": "3736404613",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "幸運轉盤",
      "brief_summary": "轉盤期限與故障排除",
      "labels": [
        "app異常",
        "故障排除",
        "直播-/-主播功能"
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      "id": "kb_53bb80f72e3155039996fadc13902f02",
      "label": "如何兌換棉花糖火箭給主播？",
      "file_type": "document",
      "source_file": "article_0908_53bb80f72e31.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404922",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "53bb80f7-2e31-5503-9996-fadc13902f02",
      "source_id": "3736404922",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "棉花糖火箭兌換",
      "brief_summary": "提供主播ID與火箭規",
      "labels": [
        "禮物兌換",
        "虛寶贈送"
      ],
      "body_chars": 174
    },
    {
      "id": "kb_5402557a9ba1578e9b6603d232b5ce8e",
      "label": "榜單（富豪/週星/分類等）",
      "file_type": "document",
      "source_file": "article_0909_5402557a9ba1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438607",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5402557a-9ba1-578e-9b66-03d232b5ce8e",
      "source_id": "3363438607",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "排行榜單",
      "brief_summary": "切換榜單週期查看",
      "labels": [
        "產品功能"
      ],
      "body_chars": 259
    },
    {
      "id": "kb_540a3ca15689473db7a5c3a181fa2e43",
      "label": "發放的小花草泥馬x5是什麼？有什麼用途？",
      "file_type": "document",
      "source_file": "article_0910_540a3ca15689.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4333895797",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "540a3ca1-5689-473d-b7a5-c3a181fa2e43",
      "source_id": "4333895797",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "小花草泥馬",
      "brief_summary": "小花草泥馬用途說明",
      "labels": [],
      "body_chars": 33
    },
    {
      "id": "kb_540ad53c58385fe991278f88ae8a4cd2",
      "label": "可以直接向線上客服檢舉主播違規嗎？",
      "file_type": "document",
      "source_file": "article_0911_540ad53c5838.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257677",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "540ad53c-5838-5fe9-9127-8f88ae8a4cd2",
      "source_id": "3737257677",
      "version": 18.0,
      "question_type": "支援",
      "sub_type": "直播檢舉處理",
      "brief_summary": "直播言論違規檢舉",
      "labels": [
        "遊戲問題",
        "機率爭議",
        "賠償申請",
        "直播-/-主播功能",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1248
    },
    {
      "id": "kb_54149a192ebe596186adce9d54620ef7",
      "label": "平台是否只接受台幣單一貨幣？",
      "file_type": "document",
      "source_file": "article_0912_54149a192ebe.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257158",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "54149a19-2ebe-5961-86ad-ce9d54620ef7",
      "source_id": "3737257158",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "金幣提領",
      "brief_summary": "現金無法提領",
      "labels": [
        "貨幣種類",
        "支付方式",
        "平台政策"
      ],
      "body_chars": 303
    },
    {
      "id": "kb_541e05be21d15ef9b7d6702231f2e1b8",
      "label": "請問同一手機是否可以登入不同帳號參與每日儲值福利?",
      "file_type": "document",
      "source_file": "article_0913_541e05be21d1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056271383",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "541e05be-21d1-5ef9-b7d6-702231f2e1b8",
      "source_id": "3056271383",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "每日儲值福利",
      "brief_summary": "多帳號設備限制領取",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 82
    },
    {
      "id": "kb_5423ac5f2dfd5737a1a1113b92ff4675",
      "label": "主播直播畫面卡住或異常時開播時數會計算嗎？",
      "file_type": "document",
      "source_file": "article_0914_5423ac5f2dfd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677978812",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5423ac5f-2dfd-5737-a1a1-113b92ff4675",
      "source_id": "3677978812",
      "version": 29.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "調整手機系統字體大小",
      "labels": [
        "顯示異常",
        "字體設定",
        "手機設定",
        "直播-/-主播功能",
        "技術"
      ],
      "body_chars": 1130
    },
    {
      "id": "kb_542895c5720956c28072d20e4f5ba7a8",
      "label": "如何領取 VIP 儲值活動的幸運抽抽樂次數與抽中獎勵？",
      "file_type": "document",
      "source_file": "article_0915_542895c57209.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952532/VIP",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "542895c5-7209-56c2-8072-d20e4f5ba7a8",
      "source_id": "3731952532",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "VIP累積儲值活動",
      "brief_summary": "VIP寶箱內容與查詢",
      "labels": [
        "積分回饋",
        "抽獎活動",
        "活動規則",
        "積分-/-兌換問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "其他"
      ],
      "body_chars": 1093
    },
    {
      "id": "kb_54526a70f6735ccb97b1da456e5c38fd",
      "label": "搓一口的活動參與次數限制是多少？",
      "file_type": "document",
      "source_file": "article_0916_54526a70f673.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736436930",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "54526a70-f673-5ccb-97b1-da456e5c38fd",
      "source_id": "3736436930",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "搓一口活動",
      "brief_summary": "每個金額限參加一次",
      "labels": [
        "活動限制",
        "領取問題",
        "活動-/-任務問題"
      ],
      "body_chars": 168
    },
    {
      "id": "kb_548bb027989a576d8e0e4a673d034256",
      "label": "為什麼轉盤遊戲一直沒有抽到大獎？",
      "file_type": "document",
      "source_file": "article_0917_548bb027989a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678339137",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "548bb027-989a-576d-8e0e-4a673d034256",
      "source_id": "3678339137",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "獎勵機率於活動頁查看",
      "labels": [
        "轉盤活動",
        "獎勵機率",
        "活動查詢"
      ],
      "body_chars": 231
    },
    {
      "id": "kb_54a44335751c5baeac76a0429d786973",
      "label": "參加台韓啦啦隊活動未收到拍立得中獎私訊該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0918_54a44335751c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214001",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "54a44335-751c-5bae-ac76-a0429d786973",
      "source_id": "3732214001",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "聊天框獎勵",
      "brief_summary": "折扣禮不計入私訊禮須",
      "labels": [
        "活動任務問題",
        "禮物計入",
        "禮物領取",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 601
    },
    {
      "id": "kb_54cba338222d5cee8c6972589ce2a201",
      "label": "我的自我介紹可以寫些什麼內容？",
      "file_type": "document",
      "source_file": "article_0919_54cba338222d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123358",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "54cba338-222d-5cee-8c69-72589ce2a201",
      "source_id": "3057123358",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "",
      "brief_summary": "自我介紹內容規範",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 71
    },
    {
      "id": "kb_55007b857b475798a173613227300272",
      "label": "為什麼設定獨家追蹤後沒有收到開播通知？",
      "file_type": "document",
      "source_file": "article_0920_55007b857b47.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3621027887",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55007b85-7b47-5798-a173-613227300272",
      "source_id": "3621027887",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "平台消息通知",
      "brief_summary": "獨家追蹤設定方式",
      "labels": [
        "產品功能"
      ],
      "body_chars": 352
    },
    {
      "id": "kb_5507ff653292572585a0e6c46d608a35",
      "label": "請問要如何兌換商品？",
      "file_type": "document",
      "source_file": "article_0921_5507ff653292.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059106",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5507ff65-3292-5725-85a0-e6c46d608a35",
      "source_id": "3055059106",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "首頁熱門活動查看",
      "labels": [
        "其他問題",
        "商品兌換",
        "兌換流程",
        "資料提供"
      ],
      "body_chars": 129
    },
    {
      "id": "kb_55378f52d1605a7aba9064e1dbf79018",
      "label": "28號萬豪酒店是否有實體邀請函？",
      "file_type": "document",
      "source_file": "article_0922_55378f52d160.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676504280/28",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55378f52-d160-5a7a-ba90-64e1dbf79018",
      "source_id": "3676504280",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "提前報到入場",
      "brief_summary": "活動提前報到流程",
      "labels": [
        "活動資格",
        "儲值問題",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 384
    },
    {
      "id": "kb_55710bd5cacf553083bd8d1a36f24b97",
      "label": "遊戲局結果顯示異常且浪花未退還該怎麼處理？",
      "file_type": "document",
      "source_file": "article_0923_55710bd5cacf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748718",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55710bd5-cacf-5530-83bd-8d1a36f24b97",
      "source_id": "3737748718",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "付款異常",
      "brief_summary": "浪花消耗異常處理",
      "labels": [
        "禮物贈送",
        "儲值活動",
        "主播互動",
        "商品寄送",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 977
    },
    {
      "id": "kb_559c509fbf5059e681d73c682af9108a",
      "label": "浪LIVE各儲值管道的比值會不一樣嗎？",
      "file_type": "document",
      "source_file": "article_0924_559c509fbf50.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536468/LIVE",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "559c509f-bf50-59e6-81d7-3c682af9108a",
      "source_id": "3736536468",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "儲值數值計算",
      "brief_summary": "浪LIVE儲值比值差",
      "labels": [
        "儲值問題",
        "比值差異",
        "金流管道"
      ],
      "body_chars": 180
    },
    {
      "id": "kb_55b5b363e066500399c40c42d40959e4",
      "label": "客服是否支援語音訊息？",
      "file_type": "document",
      "source_file": "article_0925_55b5b363e066.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773046",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55b5b363-e066-5003-99c4-0c42d40959e4",
      "source_id": "3730773046",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "手機號碼問題",
      "brief_summary": "無電話客服",
      "labels": [
        "客服功能",
        "服務限制"
      ],
      "body_chars": 107
    },
    {
      "id": "kb_55c44ab4cc49545b9cad3aeac2fa8a58",
      "label": "刪除浪帳戶後，原手機號碼是否可以綁定其他浪帳戶？",
      "file_type": "document",
      "source_file": "article_0926_55c44ab4cc49.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460811",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55c44ab4-cc49-545b-9cad-3aeac2fa8a58",
      "source_id": "3731460811",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "浪帳戶與跟播獎勵",
      "brief_summary": "等待系統自動解綁",
      "labels": [
        "帳號管理",
        "手機綁定",
        "刪除帳號"
      ],
      "body_chars": 191
    },
    {
      "id": "kb_55d54262142459f68a6a5b5b1db8a5d2",
      "label": "畫作的創作認證需要提供多少作品？",
      "file_type": "document",
      "source_file": "article_0927_55d542621424.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437488",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55d54262-1424-59f6-8a6a-5b5b1db8a5d2",
      "source_id": "3678437488",
      "version": 25.0,
      "question_type": "其他",
      "sub_type": "創作認證",
      "brief_summary": "未收到可聯繫客服",
      "labels": [
        "活動任務",
        "勳章",
        "獎勵領取",
        "勳章領取",
        "未收到勳章",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "其他"
      ],
      "body_chars": 450
    },
    {
      "id": "kb_55d8330eb5e353b0acec41aaf4714df0",
      "label": "聲播間違規頁籤包含哪些聲播間？",
      "file_type": "document",
      "source_file": "article_0928_55d8330eb5e3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55d8330e-b5e3-53b0-acec-41aaf4714df0",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
      "labels": [],
      "body_chars": 1101
    },
    {
      "id": "kb_55d852c32c35589bae8e3270bda35e5b",
      "label": "內容管理（檢舉/封鎖/靜音）",
      "file_type": "document",
      "source_file": "article_0929_55d852c32c35.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3364323362",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55d852c3-2c35-589b-ae8e-3270bda35e5b",
      "source_id": "3364323362",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "內容管理",
      "brief_summary": "操作路徑與異常排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 293
    },
    {
      "id": "kb_55dc18b44ee95c1d9bb7b784794cdc8b",
      "label": "要怎麼查詢自己目前是不是正式直播",
      "file_type": "document",
      "source_file": "article_0930_55dc18b44ee9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175164",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55dc18b4-4ee9-5c1d-9bb7-b784794cdc8b",
      "source_id": "3736175164",
      "version": 10.0,
      "question_type": "直播",
      "sub_type": "直播資格查詢",
      "brief_summary": "點選右下角活動圖示",
      "labels": [
        "活動排名",
        "功能操作",
        "直播-/-主播功能"
      ],
      "body_chars": 575
    },
    {
      "id": "kb_55e1912ac8c750249391ad2587660450",
      "label": "請問「版本號」是什麼意思？",
      "file_type": "document",
      "source_file": "article_0931_55e1912ac8c7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678732455",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55e1912a-c8c7-5024-9391-ad2587660450",
      "source_id": "3678732455",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "版本號說明",
      "brief_summary": "版本號定義說明",
      "labels": [
        "名詞解釋",
        "軟體資訊"
      ],
      "body_chars": 143
    },
    {
      "id": "kb_55fadda9252c4cc9ba1aac4829ffbdb5",
      "label": "年度盛典的舉辦時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_0932_55fadda9252c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "55fadda9-252c-4cc9-ba1a-ac4829ffbdb5",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_5613ba22c5894b199794bad0e239e831",
      "label": "沁涼小舖活動中花火的火箭角色是什麼動物？",
      "file_type": "document",
      "source_file": "article_0933_5613ba22c589.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442128393",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5613ba22-c589-4b19-9794-bad0e239e831",
      "source_id": "4442128393",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 43
    },
    {
      "id": "kb_563510aee85145ed9b6f871aebf4b3d7",
      "label": "手機門號已被其他帳號綁定該如何解除並重新綁定？",
      "file_type": "document",
      "source_file": "article_0934_563510aee851.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748785",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "563510ae-e851-45ed-9b6f-871aebf4b3d7",
      "source_id": "3737748785",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "註銷後手機號碼綁定限",
      "labels": [],
      "body_chars": 281
    },
    {
      "id": "kb_56416957f3fd4671bc898b36eeffe9ee",
      "label": "為什麼在相片情人節心動快門活動中抽不到永久勳章？該如何獲得？",
      "file_type": "document",
      "source_file": "article_0935_56416957f3fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847679",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "56416957-f3fd-4671-bc89-8b36eeffe9ee",
      "source_id": "3677847679",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "查看勳章牆確認",
      "labels": [],
      "body_chars": 129
    },
    {
      "id": "kb_564ed3af3d2c56f6b75ae276f751e0a2",
      "label": "何時會有實體花束預購活動？",
      "file_type": "document",
      "source_file": "article_0936_564ed3af3d2c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126349",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "564ed3af-3d2c-56f6-b75a-e276f751e0a2",
      "source_id": "3737126349",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "花束功能",
      "brief_summary": "預購花束配送時間查詢",
      "labels": [
        "活動折扣",
        "商品價格",
        "禮物",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 670
    },
    {
      "id": "kb_567013f793415a0bb40cfa0bc186bd19",
      "label": "頭條任務未達成時難度反而提升是否能調降或優化任務難度？",
      "file_type": "document",
      "source_file": "article_0937_567013f79341.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810426901",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "567013f7-9341-5a0b-b40c-fa0bc186bd19",
      "source_id": "3810426901",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "頭條活動",
      "brief_summary": "闖關抽獎及排名獎勵",
      "labels": [
        "活動-/-任務問題",
        "技術"
      ],
      "body_chars": 191
    },
    {
      "id": "kb_569bce8ef6264aca94dacbfbff848a0d",
      "label": "主播未開播時私訊送禮會計入活動積分或榜單嗎？",
      "file_type": "document",
      "source_file": "article_0938_569bce8ef626.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787535",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "569bce8e-f626-4aca-94da-cbfbff848a0d",
      "source_id": "3733787535",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "私訊送禮規則",
      "brief_summary": "送禮等級與進度查詢",
      "labels": [],
      "body_chars": 123
    },
    {
      "id": "kb_56f2a739273c5dc3afa7276229b63e1f",
      "label": "本平台是否與RC平台有關聯？如何查詢舊帳號？",
      "file_type": "document",
      "source_file": "article_0939_56f2a739273c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535217/RC",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "56f2a739-273c-5dc3-afa7-276229b63e1f",
      "source_id": "3736535217",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "提供浪ID查詢舊帳號",
      "labels": [
        "平台關聯",
        "帳號查詢"
      ],
      "body_chars": 257
    },
    {
      "id": "kb_56f621bcf70c52759a66c4f46203c56f",
      "label": "在App儲值時出現開發人員已禁止這筆交易該如何排除？",
      "file_type": "document",
      "source_file": "article_0940_56f621bcf70c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847694/App",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "56f621bc-f70c-5275-9a66-c4f46203c56f",
      "source_id": "3677847694",
      "version": 25.0,
      "question_type": "儲值",
      "sub_type": "銀行阻擋",
      "brief_summary": "查詢Apple訂單狀",
      "labels": [
        "儲值問題",
        "收據問題",
        "扣款確認",
        "訂單查詢",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 2994
    },
    {
      "id": "kb_5741d42cb7fb5eb29cacfa7f1b5876a2",
      "label": "小遊戲 Monkey King 未來還有機會回歸嗎？",
      "file_type": "document",
      "source_file": "article_0941_5741d42cb7fb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492162/Monkey+King",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5741d42c-b7fb-5eb2-9cac-fa7f1b5876a2",
      "source_id": "3731492162",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "浪花活動",
      "brief_summary": "浪花返還活動說明",
      "labels": [
        "浪花轉移",
        "帳號問題",
        "儲值問題",
        "活動-/-任務問題"
      ],
      "body_chars": 431
    },
    {
      "id": "kb_5766134027a94317ab3fe34e2209de3b",
      "label": "抽抽樂活動什麼時候會回歸？",
      "file_type": "document",
      "source_file": "article_0942_5766134027a9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438097",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "57661340-27a9-4317-ab3f-e34e2209de3b",
      "source_id": "3736438097",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂活動回歸查詢",
      "labels": [],
      "body_chars": 66
    },
    {
      "id": "kb_5772d652945756a8b3f96a616d5f1799",
      "label": "活動現金獎勵的機會中獎單過期無法送出該怎麼辦？",
      "file_type": "document",
      "source_file": "article_0943_5772d6529457.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455607",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5772d652-9457-56a8-b3f9-6a616d5f1799",
      "source_id": "3675455607",
      "version": 20.0,
      "question_type": "活動",
      "sub_type": "中獎通知",
      "brief_summary": "匯款需數個工作日",
      "labels": [
        "款項入帳",
        "匯款時間",
        "中獎問題",
        "匯款進度",
        "獎金發放",
        "款項到帳",
        "活動-/-任務問題"
      ],
      "body_chars": 655
    },
    {
      "id": "kb_57a04e4875155cff920dd9cbc056f89e",
      "label": "在直播間送禮後沒有出現臉部特效或聲音該如何處理？",
      "file_type": "document",
      "source_file": "article_0944_57a04e487515.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321745",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "57a04e48-7515-5cff-920d-d9cbc056f89e",
      "source_id": "3737321745",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "送禮收益機制",
      "brief_summary": "未達三千元門檻",
      "labels": [
        "收益提領",
        "帳務問題",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1090
    },
    {
      "id": "kb_57b4ad391f595502abbadf55c21982d5",
      "label": "殺豬公紅包發放時間若主播已下播還能領到獎勵或補償嗎",
      "file_type": "document",
      "source_file": "article_0945_57b4ad391f59.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830766",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "57b4ad39-1f59-5502-abba-df55c21982d5",
      "source_id": "3736830766",
      "version": 15.0,
      "question_type": "禮物",
      "sub_type": "殺豬公啦",
      "brief_summary": "殺豬公禮物來源",
      "labels": [
        "合約查詢",
        "主播合約",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 744
    },
    {
      "id": "kb_57c5aeb7d52a50c684cd0da07a39bb12",
      "label": "請問浪APP版本更新都 是什麼時候發布的？",
      "file_type": "document",
      "source_file": "article_0946_57c5aeb7d52a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191057/APP",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "57c5aeb7-d52a-50c6-84cd-0da07a39bb12",
      "source_id": "3679191057",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "平台版本支援",
      "brief_summary": "不定時發布",
      "labels": [
        "更新排程"
      ],
      "body_chars": 130
    },
    {
      "id": "kb_582d9b1b60d2445e829e57510b97d99a",
      "label": "618 年中狂歡檔期活動時間為何？",
      "file_type": "document",
      "source_file": "article_0947_582d9b1b60d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "582d9b1b-60d2-445e-829e-57510b97d99a",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 64
    },
    {
      "id": "kb_58309823592c515e8821c8bb218085da",
      "label": "七夕倒數看煙火活動一定要等第一階段過了才能送禮領獎嗎？",
      "file_type": "document",
      "source_file": "article_0948_58309823592c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125680",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "58309823-592c-515e-8821-c8bb218085da",
      "source_id": "3737125680",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "星橋花約 情定七夕",
      "brief_summary": "星橋花約補領日曆獎勵",
      "labels": [
        "活動贈禮",
        "贈品發放",
        "儲值活動",
        "活動-/-任務問題"
      ],
      "body_chars": 353
    },
    {
      "id": "kb_58316eb4eb885d20873869d82f9222ca",
      "label": "如何查看手機的安卓系統版本？",
      "file_type": "document",
      "source_file": "article_0949_58316eb4eb88.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322528",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "58316eb4-eb88-5d20-8738-69d82f9222ca",
      "source_id": "3737322528",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "安卓版本查詢",
      "labels": [
        "系統版本",
        "資訊查詢",
        "裝置設定"
      ],
      "body_chars": 428
    },
    {
      "id": "kb_584582942ceb54a5932f741be89fe125",
      "label": "不小心刪除專屬浪妞私訊該如何重新聯繫？",
      "file_type": "document",
      "source_file": "article_0950_584582942ceb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786871",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "58458294-2ceb-54a5-932f-741be89fe125",
      "source_id": "3733786871",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "新浪任務計算規則",
      "brief_summary": "新浪任務私訊送禮計算",
      "labels": [
        "獎勵異常",
        "私訊問題",
        "儲值-/-支付問題",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 378
    },
    {
      "id": "kb_585c17c2e52a5871ad1fbcbc3464154b",
      "label": "實體獎品中獎後，如何選擇處理方式並提供收件資訊？",
      "file_type": "document",
      "source_file": "article_0951_585c17c2e52a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437477",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437477",
      "version": 4.0,
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      "sub_type": "實體獎品兌換",
      "brief_summary": "提供收件資訊",
      "labels": [
        "實體獎品",
        "獎品寄送",
        "中獎處理"
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      "label": "黑金板的煙火禮物是否已上架？未來是否會上架？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952366",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952366",
      "version": 3.0,
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      "sub_type": "煙火禮物活動",
      "brief_summary": "尚未上架無相關資訊",
      "labels": [
        "禮物上架",
        "活動禮物"
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    {
      "id": "kb_5882c10b967757b399ee88d66c406832",
      "label": "浪LIVE 2025 年度回顧",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
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      "id": "kb_589992df7e3d5ec49152649970e37b95",
      "label": "帳號無法合併，儲值錯誤該怎麼辦？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404101",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736404101",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "儲值錯誤資料提交",
      "labels": [
        "儲值異常",
        "帳號轉移"
      ],
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      "label": "如何查詢帳號所連結的第三方登入管道？",
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      "version": 12.0,
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      "sub_type": "帳號開通註冊",
      "brief_summary": "購買會員流程",
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        "客服-/-服務諮詢",
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      "id": "kb_58b39845060f5c93ba062cc9ed98a015",
      "label": "銀行轉帳儲值若遇轉帳限額可以修改匯款金額嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786639",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "帳號解凍流程",
      "brief_summary": "匯款後提供末五碼",
      "labels": [
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        "儲值-/-支付問題"
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      "id": "kb_58d72981bcbf5529964cd959e50fdea3",
      "label": "如何查詢女主播滿四週年的確切日期？",
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      "source_location": null,
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      "sub_type": "週年活動",
      "brief_summary": "女主播四週年日期查詢",
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        "任務說明",
        "活動-/-任務問題"
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      "label": "可以將臉書綁定改為手機門號登入嗎？",
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      "brief_summary": "跨平台不互通",
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        "跨平台",
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      "label": "雲端發票中獎後如何領取獎項？",
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      "sub_type": "直播間中獎表單",
      "brief_summary": "雲端發票中獎領獎",
      "labels": [
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        "中獎領獎",
        "發票問題"
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      "id": "kb_58f66e90af6358dc98a5d68ad348fc3e",
      "label": "如何參加每日儲值福利 ?",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238599",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "58f66e90-af63-58dc-98a5-d68ad348fc3e",
      "source_id": "3056238599",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "每日儲值福利",
      "brief_summary": "首次儲值隔日領取",
      "labels": [
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      ],
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      "label": "請問在官網透過藍新儲值後，如何查詢與兌換活動或積分回饋？",
      "file_type": "document",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675816131",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "聯繫客服查詢兌換",
      "labels": [
        "儲值回饋",
        "活動獎勵",
        "積分兌換"
      ],
      "body_chars": 412
    },
    {
      "id": "kb_58feda1e3d0851208d841241026afa87",
      "label": "主播週年活動任務如何查看與處理異常？",
      "file_type": "document",
      "source_file": "article_0962_58feda1e3d08.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437283",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "58feda1e-3d08-5120-8d84-1241026afa87",
      "source_id": "3736437283",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "世足賽問題",
      "brief_summary": "世界盃主播名單查詢",
      "labels": [
        "活動問題",
        "主播活動",
        "經紀聯繫"
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      "body_chars": 160
    },
    {
      "id": "kb_5921204e613a56f5b1313060db9feb06",
      "label": "開播功能有哪些?",
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      "source_file": "article_0963_5921204e613a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3620405273",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5921204e-613a-56f5-b131-3060db9feb06",
      "source_id": "3620405273",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "直播開播方式",
      "brief_summary": "封面標題缺一不可",
      "labels": [
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      ],
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    },
    {
      "id": "kb_594498dcefae5aa7961babc76080539b",
      "label": "神皇等級有哪些新增專屬特權？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
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      "id": "kb_597f615396ba5682a35f20d56963a7f6",
      "label": "月賽票為何不易在主要活動分類中找到？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678077104",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678077104",
      "version": 5.0,
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      "sub_type": "月賽票",
      "brief_summary": "回報客服調整分類",
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      "id": "kb_59a033238c325fabadd42b85430f91ae",
      "label": "為什麼名字或暱稱會被禁用或無法修改？",
      "file_type": "document",
      "source_file": "article_0966_59a033238c32.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492256",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 14.0,
      "question_type": "帳號",
      "sub_type": "暱稱管理",
      "brief_summary": "聯繫客服提供資料",
      "labels": [
        "勳章兌換",
        "勳章更換",
        "背景更換",
        "積分使用",
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      "label": "購買藍星可以使用台灣信用卡嗎？刷卡失敗該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678502931",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "59a546eb-46d1-4ab1-a501-d5af47565915",
      "source_id": "3678502931",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "信用卡儲值",
      "brief_summary": "失敗處理方式",
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      "id": "kb_59d5881ed3ca5101baef444c04c12bf5",
      "label": "如何獲得VIP幸運抽抽樂的參加資格與抽獎次數？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677683840/VIP",
      "captured_at": "2026-09-19T11:55:34.683000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "59d5881e-d3ca-5101-baef-444c04c12bf5",
      "source_id": "3677683840",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "單筆儲值五萬元達標",
      "labels": [
        "活動申請",
        "活動獎勵",
        "獎勵發放",
        "客服協助",
        "vip抽抽樂",
        "次數發放",
        "獎勵問題",
        "活動資格",
        "抽獎領取",
        "儲值活動"
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      "id": "kb_59d7f33993dd5d3d990a232427c570a1",
      "label": "綠界科技的儲值發票如果中獎了要在哪裡索取或列印？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437130",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "綠界發票兌領",
      "brief_summary": "綠界發票中獎領取",
      "labels": [
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        "中獎發票",
        "儲值-/-支付問題"
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      "id": "kb_59df699db6495102a9820c664f4d2493",
      "label": "我的頭像被系統撤掉了，重新上傳後多久會通過?",
      "file_type": "document",
      "source_file": "article_0970_59df699db649.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026400",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 6.0,
      "question_type": "活動",
      "sub_type": "頭條活動",
      "brief_summary": "頭像審核需耐心等候",
      "labels": [
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      "id": "kb_59fdfe1af51f586d93277ed2d4b6e269",
      "label": "如果未在",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4336680981",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4336680981",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "花寄七夕・蒲葵拾芳",
      "brief_summary": "實體花束數量限制",
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    {
      "id": "kb_5a0464b7d971504eb691cf35e687ce35",
      "label": "要怎麼提升主播等級與段位？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3619487747",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5a0464b7-d971-504e-b691-cf35e687ce35",
      "source_id": "3619487747",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "主播等級規則",
      "brief_summary": "每100鑽石得1養成",
      "labels": [
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      "body_chars": 94
    },
    {
      "id": "kb_5a54ceaa8cb959b8b435102d29c0a3f4",
      "label": "如何檢舉疑似詐騙的中獎訊息？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786394",
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      "source_id": "3733786394",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "星潮之夜",
      "brief_summary": "星潮之夜提前入場對象",
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        "詐騙騷擾"
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      "label": "儲值時可以使用美國運通卡（AE卡）嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405581/AE",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5a6e09a1-6269-547a-a2aa-8bec1513bb52",
      "source_id": "3736405581",
      "version": 4.0,
      "question_type": "儲值",
      "sub_type": "信用卡儲值",
      "brief_summary": "美國運通卡儲值限制",
      "labels": [
        "儲值問題",
        "支付失敗",
        "國外信用卡"
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    {
      "id": "kb_5a9e5dd85a6f5e9480587112016beae0",
      "label": "儲值方式可以使用現金面交嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502565",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502565",
      "version": 37.0,
      "question_type": "儲值",
      "sub_type": "現金儲值",
      "brief_summary": "面交儲值拒絕說明",
      "labels": [
        "儲值方式",
        "獲得物品",
        "藍新金流",
        "儲值-/-支付問題"
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      "id": "kb_5ad26922ae46598c9506ef12a8b9a159",
      "label": "進場特效飄萍可以縮短或調整嗎？",
      "file_type": "document",
      "source_file": "article_0976_5ad26922ae46.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677519989",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "進場特效",
      "brief_summary": "查看家族等級說明",
      "labels": [
        "直播功能",
        "等級說明",
        "用戶等級",
        "顯示-/-系統異常",
        "獎勵-/-禮物問題"
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      "id": "kb_5af0a0cca234577b92c7b6bafb4a261e",
      "label": "如何使用儲值積分兌換頭像框並贈送給指定用戶？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677782069",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5af0a0cc-a234-577b-92c7-b6bafb4a261e",
      "source_id": "3677782069",
      "version": 19.0,
      "question_type": "其他",
      "sub_type": "VIP勳章兌換送彩金",
      "brief_summary": "查詢積分需聯繫客服兌",
      "labels": [
        "積分兌換",
        "活動獎勵",
        "功能操作",
        "積分-/-兌換問題"
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      "id": "kb_5b10699c36ab5f48953a5dcad63a2cd4",
      "label": "飄萍飄過後是否可以補回？",
      "file_type": "document",
      "source_file": "article_0978_5b10699c36ab.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437577",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437577",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "小雞快跑遊戲問題",
      "brief_summary": "浪花損失無法返還",
      "labels": [
        "產品功能",
        "系統限制",
        "飄萍"
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      "id": "kb_5b2a927c0c525f6aa368175d72204a26",
      "label": "請問1314浪花是什麼意思？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678929053/1314",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678929053",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "1314浪花",
      "brief_summary": "代表特定禮物欄位的數",
      "labels": [
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      "id": "kb_5b529a12778c5813980665930fba668c",
      "label": "家族系統達到20K以上能否增加直播間專屬聊天框且每月重置？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026691/20K",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "主播活動",
      "brief_summary": "家族專屬福利",
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        "獎勵-/-禮物問題",
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      "id": "kb_5b542a639b68591794fda34336090c2e",
      "label": "浪Live貴族神皇等級",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 3.0,
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      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
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      "id": "kb_5b71a3e9e9ad506b99818ae431c01e47",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737093642",
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      "sub_type": "活動參與時間",
      "brief_summary": "活動時間查詢",
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        "活動查詢"
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      "label": "BBMSL管道是什麼",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749281/BBMSL",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "BBMSL儲值管道",
      "brief_summary": "刷卡美金儲值浪花比值",
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      "label": "登入 App 時出現 HTTP 403 錯誤代碼該如何排除？",
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      "label": "若遇到其他玩家造謠或惡意毀謗該如何處理？",
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      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
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      "label": "紅包雨活動的參與資格與禮物計入規則是什麼？為什麼我送禮後沒有獲得參與次數或積分？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678830646",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "禮物來源與時間限制",
      "labels": [
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        "紅包雨規則",
        "禮物計數"
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      "label": "儲值時出現伺服器端發生錯誤或Google Play API錯誤該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257961/Google+Play+API",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 7.0,
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      "sub_type": "Google Play付款問題",
      "brief_summary": "Google Pla",
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      "id": "kb_5bbd0d31c41452788c5c0653a948de44",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056533639",
      "version": 3.0,
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      "brief_summary": "儲值不如預期處理",
      "labels": [
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        "道具問題",
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      "id": "kb_5bbd7337c99d5a6bbb7bfe3d3c9667e0",
      "label": "在 Apple 商店購買浪花達到額度上限能否調整價格或電信付款額度？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678732492/Apple",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5bbd7337-c99d-5a6b-bb7b-fe3d3c9667e0",
      "source_id": "3678732492",
      "version": 26.0,
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      "sub_type": "儲值方式",
      "brief_summary": "登入錯誤需提供截圖帳",
      "labels": [
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        "點數異常",
        "登入錯誤",
        "客服-/-服務諮詢",
        "儲值-/-支付問題",
        "帳號-/-登入問題"
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344747",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 7.0,
      "question_type": "活動",
      "sub_type": "紅包獎勵",
      "brief_summary": "我的收益頁面查看",
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        "其他",
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      "id": "kb_5bc60dd5c6305a1ea892752abdbd3877",
      "label": "黑金煙火與普通煙火有何不同？黑金煙火會觸發城堡特效嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747923",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737747923",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "煙火禮物活動",
      "brief_summary": "黑金煙火不觸發城堡特",
      "labels": [
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      "label": "為什麼BBMSL官網儲值時會一直跳出錯誤訊息？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126710/BBMSL",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737126710",
      "version": 2.0,
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      "brief_summary": "BBMSL儲值失敗",
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      "label": "天秤票票名稱顯示異常如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535642",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5bdf3699-ec91-5d05-999e-1b7d7e375af5",
      "source_id": "3736535642",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "天秤票票名稱",
      "brief_summary": "天秤票票名稱顯示異常",
      "labels": [
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        "票券問題",
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      "label": "活動獎勵大概何時會發放？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773530",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c2c0486-dbf5-5087-b7be-923191be0ac0",
      "source_id": "3730773530",
      "version": 22.0,
      "question_type": "活動",
      "sub_type": "簽到任務",
      "brief_summary": "簽到獎勵補領",
      "labels": [
        "獎勵領取",
        "活動獎勵",
        "勳章客製",
        "活動-/-任務問題"
      ],
      "body_chars": 938
    },
    {
      "id": "kb_5c3058920f1350978a1b99554ee752f6",
      "label": "如何舉報用戶在騎機車時直播的行為？",
      "file_type": "document",
      "source_file": "article_0995_5c3058920f13.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321712",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c305892-0f13-5097-8a1b-99554ee752f6",
      "source_id": "3737321712",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "騎機車直播檢舉",
      "labels": [
        "用戶檢舉",
        "違規行為"
      ],
      "body_chars": 480
    },
    {
      "id": "kb_5c3147cc7cc4558b8aaaa0619db03218",
      "label": "儲值五千元送貓咪實體的活動是每個月固定時間舉辦嗎？",
      "file_type": "document",
      "source_file": "article_0996_5c3147cc7cc4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126409",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c3147cc-7cc4-558b-8aaa-a0619db03218",
      "source_id": "3737126409",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "加碼任務活動",
      "brief_summary": "儲值活動檔期說明",
      "labels": [
        "儲值方式",
        "大額儲值",
        "支付問題",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 490
    },
    {
      "id": "kb_5c3826531c75592d85d51a5d94c963ee",
      "label": "如何查詢直播間升級禮物的等級與升級進度？",
      "file_type": "document",
      "source_file": "article_0997_5c3826531c75.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786912",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c382653-1c75-592d-85d5-1a5d94c963ee",
      "source_id": "3733786912",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "禮物升級制度",
      "brief_summary": "查詢升級禮物進度",
      "labels": [
        "活動獎勵",
        "道具效果",
        "遊戲機制",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 620
    },
    {
      "id": "kb_5c607da5702e5dd8bf18f283ccd8234b",
      "label": "官方App內儲比值是否能提高以方便國外用戶儲值？",
      "file_type": "document",
      "source_file": "article_0998_5c607da5702e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461841/App",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c607da5-702e-5dd8-bf18-f283ccd8234b",
      "source_id": "3731461841",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "App內儲比值建議",
      "labels": [
        "產品建議",
        "儲值功能",
        "功能優化"
      ],
      "body_chars": 442
    },
    {
      "id": "kb_5c764c86e27b5620809d7c3e4f1f4e7a",
      "label": "請問上個月有推出的盲盒現在還有嗎？",
      "file_type": "document",
      "source_file": "article_0999_5c764c86e27b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731915135",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c764c86-e27b-5620-809d-7c3e4f1f4e7a",
      "source_id": "3731915135",
      "version": 27.0,
      "question_type": "活動",
      "sub_type": "背包禮物",
      "brief_summary": "系統修復中",
      "labels": [
        "獎勵領取",
        "系統維護",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 255
    },
    {
      "id": "kb_5c8fa4d149655f72bb63c64037e16399",
      "label": "參與「來猜」話題命中結果後為什麼沒有收到浪花獎勵？",
      "file_type": "document",
      "source_file": "article_1000_5c8fa4d14965.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771932",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5c8fa4d1-4965-5f72-bb63-c64037e16399",
      "source_id": "3730771932",
      "version": 24.0,
      "question_type": "儲值",
      "sub_type": "藍新金流 ATM轉帳",
      "brief_summary": "藍新ATM轉帳金額不",
      "labels": [
        "活動獎勵",
        "積分發放",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 2381
    },
    {
      "id": "kb_5cb09228633d551d96358bbb8623905a",
      "label": "點歌單禮物設定是否能支援所有禮物？",
      "file_type": "document",
      "source_file": "article_1001_5cb09228633d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256554",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5cb09228-633d-551d-9635-8bbb8623905a",
      "source_id": "3737256554",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "商品功能建議",
      "brief_summary": "禮物項目一鍵更新建議",
      "labels": [
        "點歌單",
        "禮物功能",
        "功能限制"
      ],
      "body_chars": 435
    },
    {
      "id": "kb_5cb39ff64ca25a00bcdd2ed7148b64d4",
      "label": "直播間卡在開播狀態無法關閉該如何申請強制關播？",
      "file_type": "document",
      "source_file": "article_1002_5cb39ff64ca2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3421241412",
      "captured_at": "2026-09-20T04:01:38.605000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5cb39ff6-4ca2-5a00-bcdd-2ed7148b64d4",
      "source_id": "3421241412",
      "version": 18.0,
      "question_type": "直播",
      "sub_type": "公演預約資格",
      "brief_summary": "活動持續六天",
      "labels": [
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "技術"
      ],
      "body_chars": 1024
    },
    {
      "id": "kb_5cd8792d744c5530bf08a3c770018137",
      "label": "福利中心沒有顯示可兌換的物品",
      "file_type": "document",
      "source_file": "article_1003_5cd8792d744c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3610968242",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5cd8792d-744c-5530-bf08-a3c770018137",
      "source_id": "3610968242",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "福利中心兌換異常",
      "brief_summary": "福利中心無法兌換",
      "labels": [],
      "body_chars": 98
    },
    {
      "id": "kb_5cea6737f95b5e62994d748375268187",
      "label": "用戶如何參與人氣主播榜？",
      "file_type": "document",
      "source_file": "article_1004_5cea6737f95b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5cea6737-f95b-5e62-994d-748375268187",
      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
      "body_chars": 1289
    },
    {
      "id": "kb_5d09e49554d25ebd832e63d0b1ccb5aa",
      "label": "可以要求平台提供與 BBMSL 相同的優惠匯率來計算浪花嗎？",
      "file_type": "document",
      "source_file": "article_1005_5d09e49554d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677028575/BBMSL",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d09e495-54d2-5ebd-832e-63d0b1ccb5aa",
      "source_id": "3677028575",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "暫時關閉無法使用",
      "labels": [
        "儲值管道",
        "儲值比值",
        "儲值異常",
        "收益-/-鑽石問題"
      ],
      "body_chars": 546
    },
    {
      "id": "kb_5d145911050a5b62b57f1fa4e1e2e665",
      "label": "為什麼更換頭像無法通過審核？",
      "file_type": "document",
      "source_file": "article_1006_5d145911050a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437757",
      "captured_at": "2026-09-20T16:01:29.945000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d145911-050a-5b62-b57f-1fa4e1e2e665",
      "source_id": "3736437757",
      "version": 18.0,
      "question_type": "帳號",
      "sub_type": "頭像暱稱審核",
      "brief_summary": "無法加速且無法預估時",
      "labels": [
        "暱稱審核",
        "審核進度",
        "客服-/-服務諮詢",
        "顯示-/-系統異常",
        "帳號-/-登入問題",
        "技術"
      ],
      "body_chars": 738
    },
    {
      "id": "kb_5d1a7956c3fd57cabf5b7940e9993d72",
      "label": "如何在直播間內開播時更換標題？",
      "file_type": "document",
      "source_file": "article_1007_5d1a7956c3fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054993488",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d1a7956-c3fd-57ca-bf5b-7940e9993d72",
      "source_id": "3054993488",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "直播開播方式",
      "brief_summary": "修改直播標題",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 93
    },
    {
      "id": "kb_5d21fcf941494fa6bf55acd5411748a7",
      "label": "在VIP抽抽樂抽中聊天頻道對話框該如何領取與配戴？",
      "file_type": "document",
      "source_file": "article_1008_5d21fcf94149.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307500",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d21fcf9-4149-4fa6-bf55-acd5411748a7",
      "source_id": "3676307500",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "超過二十萬請聯繫客服",
      "labels": [],
      "body_chars": 79
    },
    {
      "id": "kb_5d225a4e0a3c584f93285c8b95a4becb",
      "label": "小時榜顯示異常該如何處理？",
      "file_type": "document",
      "source_file": "article_1009_5d225a4e0a3c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357328",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d225a4e-0a3c-584f-9328-5c8b95a4becb",
      "source_id": "3675357328",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "直播活動規則",
      "brief_summary": "更新App清除暫存排",
      "labels": [
        "更新問題",
        "顯示異常",
        "活動問題",
        "紀錄問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 338
    },
    {
      "id": "kb_5d238c6f7b5f5818bfc1fb5cac889175",
      "label": "在「星心相印 處女座閃耀時刻」活動中未用完的【星心】積分會消失嗎？",
      "file_type": "document",
      "source_file": "article_1010_5d238c6f7b5f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502047",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d238c6f-7b5f-5818-bfc1-fb5cac889175",
      "source_id": "3738502047",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "活動三",
      "brief_summary": "儲值抽獎次數累積",
      "labels": [
        "活動獎勵",
        "儲值問題",
        "顯示異常",
        "活動-/-任務問題",
        "其他",
        "客服-/-服務諮詢"
      ],
      "body_chars": 751
    },
    {
      "id": "kb_5d5f72f1e5aa57c1b2f979ce0109236f",
      "label": "贈送禮物或兌換時可以選擇具名贈送嗎？",
      "file_type": "document",
      "source_file": "article_1011_5d5f72f1e5aa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437303",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d5f72f1-e5aa-57c1-b2f9-79ce0109236f",
      "source_id": "3736437303",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送匿名性",
      "brief_summary": "顯示為神秘人",
      "labels": [
        "禮物贈送",
        "匿名功能",
        "時間設定",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 150
    },
    {
      "id": "kb_5d6238401423548dae8281e5e12a166f",
      "label": "續訂會員已扣款但未開通該如何處理？",
      "file_type": "document",
      "source_file": "article_1012_5d6238401423.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492286",
      "captured_at": "2026-09-20T16:01:32.495000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5d623840-1423-548d-ae82-81e5e12a166f",
      "source_id": "3731492286",
      "version": 22.0,
      "question_type": "儲值",
      "sub_type": "App Store扣款權益問題",
      "brief_summary": "交易成功已發放浪花",
      "labels": [
        "付款紀錄",
        "浪花發放",
        "儲值問題",
        "儲值-/-支付問題",
        "會員-/-等級問題",
        "客服-/-服務諮詢",
        "技術"
      ],
      "body_chars": 2084
    },
    {
      "id": "kb_5dee14f2bf555335bc0816fc4a72479a",
      "label": "為什麼玩777拉霸機、麻將拉霸或麻將糊了2等遊戲都沒辦法中大獎？",
      "file_type": "document",
      "source_file": "article_1013_5dee14f2bf55.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126885/777+2",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5dee14f2-bf55-5335-bc08-16fc4a72479a",
      "source_id": "3677126885",
      "version": 18.0,
      "question_type": "直播",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "金額顯示異常聯繫客服",
      "labels": [
        "金額異常",
        "帳務問題",
        "顯示-/-系統異常",
        "其他",
        "客服-/-服務諮詢"
      ],
      "body_chars": 496
    },
    {
      "id": "kb_5df6c860e9d859d4b12c04206142e682",
      "label": "主播收到帝王贈後，為何沒有進場特效或勳章？",
      "file_type": "document",
      "source_file": "article_1014_5df6c860e9d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176513",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5df6c860-e9d8-59d4-b12c-04206142e682",
      "source_id": "3736176513",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "帝王贈活動",
      "brief_summary": "帝王贈活動獎勵查詢",
      "labels": [
        "活動獎勵",
        "功能說明",
        "帝王贈"
      ],
      "body_chars": 729
    },
    {
      "id": "kb_5e09e274652c56e0801f4002bae712ee",
      "label": "浪Live客服是否有固定的專屬客服服務？",
      "file_type": "document",
      "source_file": "article_1015_5e09e274652c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502203/Live",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e09e274-652c-56e0-801f-4002bae712ee",
      "source_id": "3738502203",
      "version": 35.0,
      "question_type": "支援",
      "sub_type": "客服回覆時效",
      "brief_summary": "真人客服排隊等待原因",
      "labels": [
        "儲值方式",
        "付款問題",
        "轉帳限制",
        "客服-/-服務諮詢"
      ],
      "body_chars": 753
    },
    {
      "id": "kb_5e0fd26ef4b357e2977c4ffac8223422",
      "label": "選號球會補發嗎？",
      "file_type": "document",
      "source_file": "article_1016_5e0fd26ef4b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238612",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e0fd26e-f4b3-57e2-977c-4ffac8223422",
      "source_id": "3056238612",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "選號球補發",
      "brief_summary": "選號球逾期不補發",
      "labels": [
        "儲值及收益提領相關問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 223
    },
    {
      "id": "kb_5e27aa7233e85c43952bb26d252a0ea9",
      "label": "可以將平台的活動圖案設定為頭像嗎？",
      "file_type": "document",
      "source_file": "article_1017_5e27aa7233e8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676438638",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e27aa72-33e8-5c43-952b-b26d252a0ea9",
      "source_id": "3676438638",
      "version": 21.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "需主動登記並聯繫客服",
      "labels": [
        "活動連結",
        "活動資訊",
        "活動獎勵查詢",
        "獎勵發放",
        "儲值活動",
        "活動登記",
        "客服諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 893
    },
    {
      "id": "kb_5e4fded840d159eda1fdbff557fd6c6a",
      "label": "請問台韓啦啦隊Battle! 黑色貨卡影音曝光活動的行駛時間、路線規劃及是否提供即時定位資訊？",
      "file_type": "document",
      "source_file": "article_1018_5e4fded840d1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676340277/Battle",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e4fded8-40d1-59ed-a1fd-bff557fd6c6a",
      "source_id": "3676340277",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "台韓啦啦隊活動",
      "brief_summary": "行駛時段路線及無即時",
      "labels": [
        "活動行程",
        "即時定位"
      ],
      "body_chars": 239
    },
    {
      "id": "kb_5e529aa361b35bd1952c85353cd37b8d",
      "label": "iPhone 滑動螢幕時異常跳轉至下一頁該如何處理？",
      "file_type": "document",
      "source_file": "article_1019_5e529aa361b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502612/iPhone",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e529aa3-61b3-5bd1-952c-85353cd37b8d",
      "source_id": "3738502612",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "官網操作跳轉",
      "brief_summary": "螢幕異常跳轉轉人工處",
      "labels": [
        "畫面異常",
        "開播問題",
        "app異常"
      ],
      "body_chars": 305
    },
    {
      "id": "kb_5e534a2864954ab4958ccf26a14f816a",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_1020_5e534a286495.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e534a28-6495-4ab4-958c-cf26a14f816a",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_5e6d9911d7b3542ab2a35ff81c9e64d2",
      "label": "收益兌換問題的處理時間需要多久？",
      "file_type": "document",
      "source_file": "article_1021_5e6d9911d7b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092838",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e6d9911-d7b3-542a-b2a3-5ff81c9e64d2",
      "source_id": "3737092838",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "服務效期計算",
      "brief_summary": "至少需30至45個工",
      "labels": [
        "收益兌換",
        "處理時間",
        "帳務問題"
      ],
      "body_chars": 149
    },
    {
      "id": "kb_5e8078365ec75b0a9468a26318ab3f03",
      "label": "遊戲無法開啟或載入異常該如何處理？",
      "file_type": "document",
      "source_file": "article_1022_5e8078365ec7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733848531",
      "captured_at": "2026-09-20T16:01:29.945000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e807836-5ec7-5b0a-9468-a26318ab3f03",
      "source_id": "3733848531",
      "version": 39.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "檢查網路與更新APP",
      "labels": [
        "直播觀看異常",
        "直播狀態錯誤",
        "網路連線問題",
        "app功能異常",
        "顯示-/-系統異常",
        "直播-/-主播功能",
        "技術"
      ],
      "body_chars": 2703
    },
    {
      "id": "kb_5e9cc91e8c904536961b8defc740995f",
      "label": "若 Apple 顯示已訂閱浪LIVE會員但未取得資格該如何處理？",
      "file_type": "document",
      "source_file": "article_1023_5e9cc91e8c90.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092269",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5e9cc91e-8c90-4536-961b-8defc740995f",
      "source_id": "3737092269",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "海外用戶註冊直播",
      "brief_summary": "國外用戶無法成為會員",
      "labels": [],
      "body_chars": 305
    },
    {
      "id": "kb_5f16013351d7506d83cc1210e269f572",
      "label": "預購付款期限是多久？",
      "file_type": "document",
      "source_file": "article_1024_5f16013351d7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786327",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f160133-51d7-506d-83cc-1210e269f572",
      "source_id": "3733786327",
      "version": 6.0,
      "question_type": "儲值",
      "sub_type": "付款期限",
      "brief_summary": "隔天截止",
      "labels": [
        "匯款期限",
        "運費問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 216
    },
    {
      "id": "kb_5f2f72f6edbd5be7863f5ed668df22d0",
      "label": "在OhMyGod儲值10萬後如何登記與領取加碼獎勵？",
      "file_type": "document",
      "source_file": "article_1025_5f2f72f6edbd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677913161/OhMyGod+10",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f2f72f6-edbd-5be7-863f-5ed668df22d0",
      "source_id": "3677913161",
      "version": 23.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "官網儲值十至十五分鐘",
      "labels": [
        "會員儲值",
        "儲值優惠",
        "浪花入帳",
        "儲值流程",
        "儲值-/-支付問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 681
    },
    {
      "id": "kb_5f2f869b53f94e25818bc450bb0afc7a",
      "label": "除多少咬多少是什麼意思？",
      "file_type": "document",
      "source_file": "article_1026_5f2f869b53f9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3830906881",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f2f869b-53f9-4e25-818b-c450bb0afc7a",
      "source_id": "3830906881",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "",
      "brief_summary": "除多少咬多少定義不明",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_5f43d090b7c546dd99b3ac05a86fe325",
      "label": "送禮物時若特效未顯示該如何申請補發？",
      "file_type": "document",
      "source_file": "article_1027_5f43d090b7c5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748491",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f43d090-b7c5-46dd-99b3-ac05a86fe325",
      "source_id": "3737748491",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "帝王贈活動",
      "brief_summary": "小帝王贈禮物補發",
      "labels": [],
      "body_chars": 183
    },
    {
      "id": "kb_5f50f5e83fc15aeaad01af6c22b44e3a",
      "label": "主播如何解除手機綁定？",
      "file_type": "document",
      "source_file": "article_1028_5f50f5e83fc1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602549",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f50f5e8-3fc1-5aea-ad01-af6c22b44e3a",
      "source_id": "3676602549",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "提供主播ID及完整門",
      "labels": [
        "帳號綁定",
        "解除綁定",
        "手機門號",
        "帳號管理",
        "綁定問題",
        "客服協助"
      ],
      "body_chars": 315
    },
    {
      "id": "kb_5f7530b7722450438055055183c8918d",
      "label": "主播直播出現嚴重卡頓該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1029_5f7530b77224.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830271",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f7530b7-7224-5043-8055-055183c8918d",
      "source_id": "3736830271",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "配對閃退",
      "brief_summary": "配對卡頓閃退處理",
      "labels": [
        "直播間管理",
        "功能操作",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 546
    },
    {
      "id": "kb_5f804f50decf4b84bd423e9c33aae927",
      "label": "主播忘記錄影是否可以申請補發禮物特效？",
      "file_type": "document",
      "source_file": "article_1030_5f804f50decf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748491",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f804f50-decf-4b84-bd42-3e9c33aae927",
      "source_id": "3737748491",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "帝王贈活動",
      "brief_summary": "小帝王贈禮物補發",
      "labels": [],
      "body_chars": 62
    },
    {
      "id": "kb_5f8bd3a7189a559190b3c772043bcbb0",
      "label": "私訊送禮可以用海星嗎",
      "file_type": "document",
      "source_file": "article_1031_5f8bd3a7189a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3451748420",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5f8bd3a7-189a-5591-90b3-c772043bcbb0",
      "source_id": "3451748420",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "直播送禮功能",
      "brief_summary": "僅支援浪花不支援海星",
      "labels": [],
      "body_chars": 42
    },
    {
      "id": "kb_5feddac445be50afbc635751739de886",
      "label": "使用服務後影響到排名該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1032_5feddac445be.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176423",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "5feddac4-45be-50af-bc63-5751739de886",
      "source_id": "3736176423",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "排行榜單",
      "brief_summary": "活動排名異常處理",
      "labels": [
        "活動榜單",
        "排名異常",
        "數據不符",
        "顯示-/-系統異常"
      ],
      "body_chars": 585
    },
    {
      "id": "kb_602cc4638f815a79b796d2642167c969",
      "label": "我無法查看活動詳情，可以提供其他方式嗎？",
      "file_type": "document",
      "source_file": "article_1033_602cc4638f81.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322113",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "602cc463-8f81-5a79-b796-d2642167c969",
      "source_id": "3737322113",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動預告連結",
      "brief_summary": "活動詳情無法查看",
      "labels": [
        "活動連結問題",
        "資訊查詢"
      ],
      "body_chars": 355
    },
    {
      "id": "kb_602d7e2660184efd91ec96a23fbaf65c",
      "label": "申請修改生日需要提供身分證件嗎？",
      "file_type": "document",
      "source_file": "article_1034_602d7e266018.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055583371",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "602d7e26-6018-4efd-91ec-96a23fbaf65c",
      "source_id": "3055583371",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "個人資料隱私設定",
      "brief_summary": "僅顯示生日月日",
      "labels": [],
      "body_chars": 67
    },
    {
      "id": "kb_6040c8a29e175a4d92ad3fd76540797c",
      "label": "請問可以提供公司的實體地址嗎？",
      "file_type": "document",
      "source_file": "article_1035_6040c8a29e17.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676110917",
      "captured_at": "2026-09-20T16:01:35.323000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6040c8a2-9e17-5a4d-92ad-3fd76540797c",
      "source_id": "3676110917",
      "version": 40.0,
      "question_type": "支援",
      "sub_type": "經紀公司入駐申請",
      "brief_summary": "經紀公司加入申請流程",
      "labels": [
        "問題排查",
        "資訊提供",
        "資料核實",
        "客服-/-服務諮詢",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "支援"
      ],
      "body_chars": 1190
    },
    {
      "id": "kb_604fbb1af7dc5a039176298ce33855dd",
      "label": "兌換推薦位後是當天生效嗎？多久才能看到？",
      "file_type": "document",
      "source_file": "article_1036_604fbb1af7dc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732346063",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "604fbb1a-f7dc-5a03-9176-298ce33855dd",
      "source_id": "3732346063",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "推薦版位",
      "brief_summary": "推薦位生效時間說明",
      "labels": [
        "推薦位設定",
        "生效時間",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 269
    },
    {
      "id": "kb_60582e686c7e5309b8baf566a251b45c",
      "label": "主播中樂透的鑽石獎勵會在哪裡顯示？",
      "file_type": "document",
      "source_file": "article_1037_60582e686c7e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552711",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677552711",
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      "sub_type": "直播活動規則",
      "brief_summary": "隔日查看鑽石收益",
      "labels": [
        "主播收益",
        "鑽石獎勵",
        "收益查詢",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773497",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "進度查詢",
      "brief_summary": "系統核對進度查詢",
      "labels": [
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        "實體獎品",
        "寄送查詢",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606970435",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3606970435",
      "version": 3.0,
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      "sub_type": "任務系統",
      "brief_summary": "簽到時段與獎勵規則",
      "labels": [
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      "label": "玩家發紅包的冠名權是如何獲得的？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257330",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "電腦版領取家族紅包",
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        "計算方式",
        "冠名活動",
        "活動-/-任務問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677028468/6",
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      "brief_summary": "客服取得抽獎次數",
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        "獎勵領取",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460424/UID",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "需先收活動禮物才計時",
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        "時長計算",
        "任務進度",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "帳號-/-登入問題"
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      "id": "kb_610d6455913b56c1af72a183dc2812fd",
      "label": "白名單用戶有什麼特權？",
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      "source_file": "article_1043_610d6455913b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "610d6455-913b-56c1-af72-a183dc2812fd",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
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      "id": "kb_61108f61c4505980968ca4fbbedf7289",
      "label": "為什麼沒有進行任何操作卻突然收到驗證碼？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175179",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "61108f61-c450-5980-968c-a4fbbedf7289",
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      "version": 6.0,
      "question_type": "帳號",
      "sub_type": "登入驗證問題",
      "brief_summary": "馬來西亞收訊不佳",
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        "驗證碼問題",
        "帳號-/-登入問題"
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      "label": "9週年儲值活動有哪些指定管道？華為支付是否適用？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461032/9",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "週年活動",
      "brief_summary": "9週年儲值活動管道限",
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      "label": "合成禮物後，為什麼禮物沒有出現在背包？如何使用合成後的禮物？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676733547",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "禮物功能",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536928",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "銀行分期詢問方式",
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      "label": "觀看或進行直播時遇到網路卡頓該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676864666",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "閉麥處理",
      "brief_summary": "主播端介面設定",
      "labels": [
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        "設定問題",
        "主播操作",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
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      "id": "kb_6172628a19b65e1ba6bc406f32095ec9",
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      "file_type": "document",
      "source_file": "article_1049_6172628a19b6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256344",
      "captured_at": "2026-09-20T16:01:28.167000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737256344",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "儲值問題",
      "brief_summary": "儲值未入帳處理",
      "labels": [
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        "購買限制",
        "支付失敗",
        "儲值-/-支付問題",
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        "支援"
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      "id": "kb_61872cadf403511d906c3f00b8a33e90",
      "label": "幸運抽抽樂如何使用？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027308",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 10.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "提供ID及貴族中心頁",
      "labels": [
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        "獎勵領取",
        "抽獎",
        "獎項兌換",
        "活動獎勵",
        "活動任務問題",
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        "活動參與",
        "活動門檻",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748962",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748962",
      "version": 12.0,
      "question_type": "儲值",
      "sub_type": "火箭吊飾",
      "brief_summary": "貓咪火箭娃娃領取查詢",
      "labels": [
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        "活動獎勵",
        "積分兌換",
        "儲值-/-支付問題"
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "61cdb9b6-e963-58c5-a5ca-e998c6a4a0d8",
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      "label": "主播未晉級主賽道還能獲得獎勵嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
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      "label": "可以關閉或移除私訊介面下方的活動廣告橫幅嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438717",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736438717",
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      "sub_type": "廣告問題",
      "brief_summary": "廣告彈窗關閉",
      "labels": [
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        "彈窗關閉",
        "功能操作",
        "直播-/-主播功能",
        "客服-/-服務諮詢",
        "顯示-/-系統異常"
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      "label": "單筆儲值滿 5,000 元後如何領取加碼獎勵？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617036",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3679617036",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "儲值帳號轉移",
      "brief_summary": "浪花無法跨帳號合併",
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      "label": "之前未領取的獎勵或積分是否還能補領？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830299",
      "captured_at": "2026-09-19T11:55:35.854000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736830299",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "獎勵領取異常",
      "brief_summary": "獎勵無法領取",
      "labels": [
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321998",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737321998",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "任務進度管理",
      "brief_summary": "傳送圖片任務未完成",
      "labels": [
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        "等級進度",
        "顯示異常",
        "任務活動",
        "獎勵-/-禮物問題",
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      "file_type": "document",
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      "brief_summary": "儲值達標獎勵領取抽獎",
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      "label": "參與生日活動贈送禮物給主播，是否需要綁定手機門號才能增加祝福值？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213557",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454828546",
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      "brief_summary": "查看LINE記事本最",
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      "label": "生日跑馬燈需要提前多久申請？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126106",
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      "brief_summary": "一鍵送禮反映管道",
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        "送禮功能",
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      "label": "直播中打賞西瓜頭特效的框變成綠色正方形且裡面有字該怎麼處理？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "罐頭語貼圖消失異常回",
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      "sub_type": "特惠禮包",
      "brief_summary": "僅限APP購買",
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        "app購買",
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      "label": "玩捕魚達人時發現遊戲會消耗網路數據該怎麼處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322080",
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      "sub_type": "捕魚達人遊戲",
      "brief_summary": "紅包遺失联系客服",
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      "sub_type": "紅包雨活動",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323590",
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      "sub_type": "萬聖驚魂宴",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780/VIP",
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      "brief_summary": "活動結束後聯繫客服",
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        "活動獎勵",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771856/VIP",
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        "帳戶餘額",
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      "version": 5.0,
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      "sub_type": "積分獎勵驗證",
      "brief_summary": "提供帳號編輯畫面核身",
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      "sub_type": "領現金驗證碼",
      "brief_summary": "需完成藍新帳號驗證",
      "labels": [
        "任務中心相關",
        "收益-/-鑽石問題",
        "顯示-/-系統異常"
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      "id": "kb_63f7105e95c55c62b5056f534c728f76",
      "label": "VIP8月儲值積分兌換的天然水晶開運擺飾兌換數量是一組還是一顆？",
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      "contributor": "test Weaviate 2,719 snapshot",
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        "產品功能",
        "積分-/-兌換問題",
        "其他"
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      "id": "kb_64293283732253148669749f9a44c449",
      "label": "如何申請設定生日飄屏？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951456",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731951456",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "飄屏功能",
      "brief_summary": "提供主播ID與時間",
      "labels": [
        "產品功能",
        "功能設定",
        "生日飄屏"
      ],
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      "id": "kb_6445debe93855c8e851cd70f9c67019f",
      "label": "目前平台有哪些正在進行中的活動？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323121",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737323121",
      "version": 8.0,
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      "sub_type": "經紀活動",
      "brief_summary": "經紀活動舉辦說明",
      "labels": [
        "活動通知",
        "加碼活動",
        "活動-/-任務問題"
      ],
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      "id": "kb_64636ac3801359ff81a139a2d2e7f038",
      "label": "要如何獲得虛擬形象服飾？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057057930",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "",
      "brief_summary": "虛擬形象服飾獲得方式",
      "labels": [
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      ],
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      "label": "在文字說明新增之前贈送「漫步雲端」獲得獎勵的機率是 0 嗎？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星橋花約 情定七夕",
      "brief_summary": "子夜星辰火箭找不到處",
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      "label": "兌換審核或聯繫進度遲未收到通知該怎麼處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437492",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "獎勵兌換預約",
      "brief_summary": "兌換獎勵即時發送",
      "labels": [
        "儲值失敗",
        "支付問題",
        "帳號-/-登入問題",
        "客服-/-服務諮詢"
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      "contributor": "test Weaviate 2,719 snapshot",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 100.0,
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      "sub_type": "",
      "brief_summary": "直播網路不穩原因",
      "labels": [
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        "直播-/-主播功能",
        "顯示-/-系統異常",
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      "label": "為什麼費用會被扣款一千五百台幣？",
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      "version": 8.0,
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      "sub_type": "款項爭議",
      "brief_summary": "不明扣款客服處理",
      "labels": [
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        "款項問題",
        "不明扣款",
        "入帳延遲",
        "儲值-/-支付問題"
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      "version": 11.0,
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      "sub_type": "送禮優惠",
      "brief_summary": "禮物價格優惠建議",
      "labels": [
        "活動優惠",
        "禮物折扣",
        "官方公告",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "禮物"
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      "id": "kb_650a18e901f75adcb71524821f7fd8b2",
      "label": "雙子座星座活動中可以更換指定的骰子嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787944",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733787944",
      "version": 4.0,
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      "sub_type": "星座活動",
      "brief_summary": "活動無法更換指定骰子",
      "labels": [
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        "道具領取"
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      "id": "kb_6520003c37205e1e953eb7177822598b",
      "label": "主播如何獲得永久勳章",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
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        "積分-/-兌換問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535465",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 9.0,
      "question_type": "直播",
      "sub_type": "罐頭訊息設定",
      "brief_summary": "素人需主播邀請才能參",
      "labels": [
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        "素人限制",
        "產品功能",
        "直播-/-主播功能"
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      "id": "kb_654a9a45f5b75d989c07068069c58bce",
      "label": "冠名活動的統計時間與查詢限制是什麼？",
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      "version": 16.0,
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      "sub_type": "儲值贈禮活動",
      "brief_summary": "客服登記抽獎資格",
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        "儲值活動",
        "獎勵領取",
        "抽獎資格",
        "客服協助",
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      "id": "kb_656d6a2711f24b7caaa8e2bd305169a0",
      "label": "使用App時畫面跳出運行異常或無回應訊息該如何處理？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
      "question_type": "直播",
      "sub_type": "遊戲直播卡頓載入緩慢",
      "brief_summary": "直播間卡頓斷線排查",
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      "id": "kb_658253053589515b8d8006fc1b23e2b5",
      "label": "生日跑馬燈的內容為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772179",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772179",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "生日跑馬燈",
      "brief_summary": "依平台制式內容為準",
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        "內容規範",
        "活動規則",
        "文字限制"
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      "id": "kb_65986244af405a35a33f922c8530017b",
      "label": "我的帳號等級11出現異常狀況，請問該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125655/11",
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      "sub_type": "等級異常",
      "brief_summary": "聯繫客服並提供資料",
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      "label": "幸運刮刮卡與幸運抽抽樂的遊玩方式及獎勵說明",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675652210",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675652210",
      "version": 23.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "提供帳號活動時間查詢",
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        "獎勵發放"
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      "label": "單筆儲值滿額獎勵如何領取？非活動期間是否有額外人氣禮物？",
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      "version": 1.0,
      "question_type": "活動",
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      "brief_summary": "儲值達標獎勵領取抽獎",
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      "version": 17.0,
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      "sub_type": "VIP勳章",
      "brief_summary": "VIP勳章預約發放",
      "labels": [
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        "活動問題",
        "勳章",
        "活動-/-任務問題",
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      "label": "海外運費匯款後大約何時會寄出",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125705",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125705",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "實體獎品兌換",
      "brief_summary": "提供收件人姓名電話地",
      "labels": [
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        "海外寄送",
        "收件資訊",
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      "label": "儲值金額與優惠比例如何計算？",
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      "brief_summary": "依單筆金額發放對應獎",
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      "brief_summary": "更改商店付款設定",
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      "label": "如何知道那些禮物可以用海星贈送？",
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      "sub_type": "儲值贈禮活動",
      "brief_summary": "單筆一萬元加碼獎勵",
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      "label": "分開刷卡付款會影響浪花發放時間嗎？",
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        "儲值獎勵",
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      "label": "會員到期後再重新續費，原有的會員資格或等級還會保留嗎？",
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      "sub_type": "等級續期",
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      "sub_type": "618購物節優惠",
      "brief_summary": "618禮物無特效",
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      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
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      "sub_type": "禮物分解",
      "brief_summary": "許願池禮物分解手續費",
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      "brief_summary": "儲值獎勵與首儲加倍",
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      "label": "萬聖驚魂宴生存墓碑園主播任務的達成條件是什麼？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3607035972",
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      "version": 11.0,
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      "sub_type": "萬聖驚魂宴",
      "brief_summary": "墓碑園僅剩一次挖掘操",
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      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6873c899-2794-4f25-b98d-54d8c77be1fa",
      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
      "body_chars": 40
    },
    {
      "id": "kb_6876e2a00a3b4ba9b875e68d031d2ff8",
      "label": "找不到官方調查問卷該如何填寫？",
      "file_type": "document",
      "source_file": "article_1124_6876e2a00a3b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460715",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6876e2a0-0a3b-4ba9-b875-e68d031d2ff8",
      "source_id": "3731460715",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "客服驗證資料",
      "brief_summary": "無法重新取得問卷",
      "labels": [],
      "body_chars": 282
    },
    {
      "id": "kb_6877bb7a68865f168ecc18f104f9c764",
      "label": "為什麼在對話框輸入文字後無法送出？",
      "file_type": "document",
      "source_file": "article_1125_6877bb7a6886.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502188",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6877bb7a-6886-5f16-8ecc-18f104f9c764",
      "source_id": "3738502188",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "私訊功能問題",
      "brief_summary": "切換網路測試",
      "labels": [
        "私訊功能異常",
        "網路連線問題",
        "功能異常"
      ],
      "body_chars": 270
    },
    {
      "id": "kb_687e678363794d10944e9f2bc16a9fb9",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_1126_687e67836379.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "687e6783-6379-4d10-944e-9f2bc16a9fb9",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_68804a624747522eb8a9242806a522de",
      "label": "九週年小火箭（永久）若未送出會被回收嗎？如何將九週年小火箭贈送給主播？",
      "file_type": "document",
      "source_file": "article_1127_68804a624747.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731128758",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "68804a62-4747-522e-b8a9-242806a522de",
      "source_id": "3731128758",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "小火箭禮物",
      "brief_summary": "未送出無額外效果需浪",
      "labels": [
        "禮物贈送",
        "道具說明",
        "費用問題"
      ],
      "body_chars": 277
    },
    {
      "id": "kb_68a8f6b428b356258c0ea99bfe3e968f",
      "label": "如何查看直播間內的火箭禮物資訊？",
      "file_type": "document",
      "source_file": "article_1128_68a8f6b428b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494089",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "68a8f6b4-28b3-5625-8c0e-a99bfe3e968f",
      "source_id": "3731494089",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "火箭吊飾",
      "brief_summary": "道具贈送海外主播",
      "labels": [
        "禮物特效異常",
        "道具發送問題",
        "顯示異常"
      ],
      "body_chars": 428
    },
    {
      "id": "kb_68fac209cbd5511395db5d96f1bfbb5d",
      "label": "平台除了猜一猜和轉盤之外還有哪些小遊戲可以玩",
      "file_type": "document",
      "source_file": "article_1129_68fac209cbd5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492392",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "68fac209-cbd5-5113-95db-5d96f1bfbb5d",
      "source_id": "3731492392",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "無直播回放功能",
      "labels": [
        "產品功能",
        "功能諮詢",
        "直播功能",
        "其他",
        "活動-/-任務問題"
      ],
      "body_chars": 418
    },
    {
      "id": "kb_693c611a55e050de97c552f185e21b0c",
      "label": "玩21點遊戲時畫面卡頓導致無法選牌輸掉籌碼該如何處理？",
      "file_type": "document",
      "source_file": "article_1130_693c611a55e0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679354918/21",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "693c611a-55e0-50de-97c5-52f185e21b0c",
      "source_id": "3679354918",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "問題排查",
      "brief_summary": "提供詳細資訊追蹤",
      "labels": [
        "應用程式異常",
        "畫面問題",
        "技術支援",
        "客服處理",
        "技術問題",
        "異常排除",
        "問題追蹤",
        "顯示-/-系統異常",
        "客服-/-服務諮詢"
      ],
      "body_chars": 397
    },
    {
      "id": "kb_697389a351c357a9b9e8eb9e7586e6d8",
      "label": "先前使用的頭像圖片被系統下架後重新上傳需要多久時間審核",
      "file_type": "document",
      "source_file": "article_1131_697389a351c3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787806",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "697389a3-51c3-57a9-b9e8-eb9e7586e6d8",
      "source_id": "3733787806",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "圖片審查",
      "brief_summary": "頭像更換需重新審核",
      "labels": [
        "獎品領取",
        "寄送查詢",
        "活動獎勵",
        "顯示-/-系統異常",
        "其他"
      ],
      "body_chars": 1013
    },
    {
      "id": "kb_6977606ed90657e083b56fce2cea84fb",
      "label": "付款後浪花未增加，是否代表交易失敗？",
      "file_type": "document",
      "source_file": "article_1132_6977606ed906.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176209",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6977606e-d906-57e0-83b5-6fce2cea84fb",
      "source_id": "3736176209",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "幸運轉盤",
      "brief_summary": "轉盤浪花未入帳查詢",
      "labels": [
        "支付失敗",
        "交易問題",
        "浪花未入帳"
      ],
      "body_chars": 173
    },
    {
      "id": "kb_699bdd480a8c55ee848ce97d5a0da655",
      "label": "VIP積分兌換娃娃的品項要在哪邊查詢？",
      "file_type": "document",
      "source_file": "article_1133_699bdd480a8c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677913269/VIP",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "699bdd48-0a8c-55ee-848c-e97d5a0da655",
      "source_id": "3677913269",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "勳章兌換查看",
      "brief_summary": "指定主播贈送流程",
      "labels": [
        "積分兌換",
        "禮物贈送",
        "客服處理",
        "實體禮品",
        "積分-/-兌換問題"
      ],
      "body_chars": 313
    },
    {
      "id": "kb_69ad7cdb93085d46899513dddddeb67a",
      "label": "慈慈是個吃貨嗎？",
      "file_type": "document",
      "source_file": "article_1134_69ad7cdb9308.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831205",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "69ad7cdb-9308-5d46-8995-13dddddeb67a",
      "source_id": "3736831205",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "慈慈吃貨",
      "brief_summary": "慈慈是個吃貨嗎",
      "labels": [
        "人物資訊",
        "個人特徵"
      ],
      "body_chars": 301
    },
    {
      "id": "kb_69c8f786b0f44e0d8c16a84314c41108",
      "label": "如何使用超商代碼進行儲值？",
      "file_type": "document",
      "source_file": "article_1135_69c8f786b0f4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494107",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "69c8f786-b0f4-4e0d-8c16-a84314c41108",
      "source_id": "3731494107",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "超商代碼繳費",
      "brief_summary": "超商分筆儲值優惠處理",
      "labels": [],
      "body_chars": 248
    },
    {
      "id": "kb_69eb6378cfbb5a828565de68a3b5b61c",
      "label": "為什麼活動轉盤獲得的背包禮物沒有出現在背包中？",
      "file_type": "document",
      "source_file": "article_1136_69eb6378cfbb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344518",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "69eb6378-cfbb-5a82-8565-de68a3b5b61c",
      "source_id": "3732344518",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "背包禮物活動後失效",
      "labels": [
        "活動獎勵",
        "禮物失效",
        "期限問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 464
    },
    {
      "id": "kb_69eeac58ff704a1db0a752076cf305c3",
      "label": "詢問商品是否可寄送超商的處理進度如何？",
      "file_type": "document",
      "source_file": "article_1137_69eeac58ff70.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256918",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "69eeac58-ff70-4a1d-b0a7-52076cf305c3",
      "source_id": "3737256918",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "進度查詢",
      "brief_summary": "訂單寄送進度查詢",
      "labels": [],
      "body_chars": 53
    },
    {
      "id": "kb_6a0a0ae6b2c75f43940473de8c452f14",
      "label": "為什麼我儲值了會員時間未增加呢？",
      "file_type": "document",
      "source_file": "article_1138_6a0a0ae6b2c7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057188954",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6a0a0ae6-b2c7-5f43-9404-73de8c452f14",
      "source_id": "3057188954",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "會員權益問題",
      "brief_summary": "儲值後時間未增加",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 315
    },
    {
      "id": "kb_6a1a8df0404259388aec02a537f739ac",
      "label": "新秀寶箱要怎麼找到或獲得？",
      "file_type": "document",
      "source_file": "article_1139_6a1a8df04042.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175797",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6a1a8df0-4042-5938-8aec-02a537f739ac",
      "source_id": "3736175797",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "新秀寶箱",
      "brief_summary": "新秀寶箱獲得方式",
      "labels": [
        "儲值獎勵",
        "寶箱功能",
        "活動說明",
        "活動-/-任務問題",
        "會員-/-等級問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 354
    },
    {
      "id": "kb_6a4147c227fb5307bc6a97c8855b099e",
      "label": "五月份送玫瑰花的相關活動有哪些？",
      "file_type": "document",
      "source_file": "article_1140_6a4147c227fb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461504",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6a4147c2-27fb-5307-bc6a-97c8855b099e",
      "source_id": "3731461504",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "送禮活動",
      "brief_summary": "8月6日送花活動查詢",
      "labels": [
        "禮物發送",
        "道具使用",
        "時間限制",
        "活動-/-任務問題"
      ],
      "body_chars": 726
    },
    {
      "id": "kb_6a7c29b6717241a0b1724f7df180a260",
      "label": "第三方登入帳號失效或授權失敗時能否變更登入方式？",
      "file_type": "document",
      "source_file": "article_1141_6a7c29b67172.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733914633",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6a7c29b6-7172-41a0-b172-4f7df180a260",
      "source_id": "3733914633",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "更換登入方式需驗證身",
      "labels": [],
      "body_chars": 208
    },
    {
      "id": "kb_6aada7ce31405e4782571fff464cada0",
      "label": "開出禮物後如何更改獎品登記為領取浪花？",
      "file_type": "document",
      "source_file": "article_1142_6aada7ce3140.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460394",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6aada7ce-3140-5e47-8257-1fff464cada0",
      "source_id": "3731460394",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "任務燈號異常",
      "brief_summary": "活動任務燈號未亮起原",
      "labels": [
        "獎品領取",
        "中獎通知",
        "活動獎勵",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 386
    },
    {
      "id": "kb_6abc456d0f3050b882d3d3d35f36b08a",
      "label": "主播申請顏值認證未通過或對審核結果有疑問該如何處理？",
      "file_type": "document",
      "source_file": "article_1143_6abc456d0f30.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192413",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6abc456d-0f30-50b8-82d3-d3d35f36b08a",
      "source_id": "3677192413",
      "version": 22.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "直播間管理",
        "用戶檢舉",
        "違規處理",
        "帳號懲處",
        "客服-/-服務諮詢",
        "直播-/-主播功能",
        "其他"
      ],
      "body_chars": 1742
    },
    {
      "id": "kb_6ac6ce882f585d8986af6e5777a72091",
      "label": "直播間內的小遊戲功能是否可以移除？",
      "file_type": "document",
      "source_file": "article_1144_6ac6ce882f58.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3621224476",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6ac6ce88-2f58-5d89-86af-6e5777a72091",
      "source_id": "3621224476",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "遊戲種類介紹",
      "labels": [
        "產品功能"
      ],
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    },
    {
      "id": "kb_6adc33813f4e54aeb8deeed3c7f363bb",
      "label": "儲值寶箱的有效期限是幾天？需要連續找嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175123",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6adc3381-3f4e-54ae-b8de-eed3c7f363bb",
      "source_id": "3736175123",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "儲值寶箱有效期限",
      "brief_summary": "儲值寶箱有效期限說明",
      "labels": [
        "產品功能",
        "物品說明",
        "資訊查詢",
        "獎勵-/-禮物問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 329
    },
    {
      "id": "kb_6ae00109213e5313ad0cb575799ab53b",
      "label": "如何修改參與盛典的暱稱？",
      "file_type": "document",
      "source_file": "article_1146_6ae00109213e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257610",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6ae00109-213e-5313-ad0c-b575799ab53b",
      "source_id": "3737257610",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "星潮之夜",
      "brief_summary": "盛典暱稱修改",
      "labels": [
        "活動任務問題",
        "活動時間"
      ],
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    },
    {
      "id": "kb_6b1129e18a8658908e69e299dabaa833",
      "label": "為什麼今天無法使用車輛進行檢修保養？",
      "file_type": "document",
      "source_file": "article_1147_6b1129e18a86.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676897312",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b1129e1-8a86-5890-8e69-e299dabaa833",
      "source_id": "3676897312",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "系統故障處理中",
      "labels": [
        "直播異常",
        "網路問題",
        "聲音問題",
        "閃退問題"
      ],
      "body_chars": 309
    },
    {
      "id": "kb_6b21ab6c009e5f52838aa24390bb5f43",
      "label": "可以送生日蛋糕給主播嗎？",
      "file_type": "document",
      "source_file": "article_1148_6b21ab6c009e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345572",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b21ab6c-009e-5f52-838a-a24390bb5f43",
      "source_id": "3732345572",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "鑽石蛋糕",
      "brief_summary": "主播生日送禮規則",
      "labels": [
        "商品資訊",
        "贈禮功能",
        "積分使用",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
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    },
    {
      "id": "kb_6b42e08a519056deb83d272f19235358",
      "label": "可以使用截圖來進行驗證或處理嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678175356",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b42e08a-5190-56de-b83d-272f19235358",
      "source_id": "3678175356",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "驗證處理",
      "brief_summary": "清理緩存重啟APP",
      "labels": [
        "頭像框問題",
        "功能異常",
        "頭像框異常",
        "顯示異常",
        "顯示-/-系統異常",
        "客服-/-服務諮詢"
      ],
      "body_chars": 257
    },
    {
      "id": "kb_6b49558446a7501597fa283eb2f081b3",
      "label": "追蹤列表是否能新增歸類排序功能？",
      "file_type": "document",
      "source_file": "article_1150_6b49558446a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772062",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b495584-46a7-5015-97fa-283eb2f081b3",
      "source_id": "3730772062",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "貼圖編輯功能",
      "brief_summary": "貼圖排序不支援移至最",
      "labels": [
        "功能建議",
        "產品優化"
      ],
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    },
    {
      "id": "kb_6b6651557c065180b42a371049f01c3f",
      "label": "爭取專屬客服或VVIP資格需要消耗儲值的浪花嗎？",
      "file_type": "document",
      "source_file": "article_1151_6b6651557c06.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979919/VVIP",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b665155-7c06-5180-b42a-371049f01c3f",
      "source_id": "3675979919",
      "version": 25.0,
      "question_type": "儲值",
      "sub_type": "VIP貴族爵位累積",
      "brief_summary": "聯繫客服登記兌換獎勵",
      "labels": [
        "獎勵發放",
        "獎勵申請",
        "獎勵查詢",
        "儲值-/-支付問題",
        "會員-/-等級問題"
      ],
      "body_chars": 1028
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      "id": "kb_6b7f225edef15f5d938179b8f37102c8",
      "label": "演習斷網時間與實際公告不符如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257360",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b7f225e-def1-5f5d-9381-79b8f37102c8",
      "source_id": "3737257360",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "演習斷網時間",
      "brief_summary": "演習斷網時間回報修正",
      "labels": [
        "觀看時數異常",
        "系統問題",
        "網路連線",
        "顯示-/-系統異常"
      ],
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      "id": "kb_6b8d04eef36650d2a6456fde5d51781a",
      "label": "是否會考慮推出黑金火箭抱枕或其他抱枕系列商品？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256138",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b8d04ee-f366-50d2-a645-6fde5d51781a",
      "source_id": "3737256138",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "商品功能建議",
      "brief_summary": "建議已轉達評估",
      "labels": [
        "商品建議",
        "產品回饋"
      ],
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    },
    {
      "id": "kb_6b8e10d4f4bd58c0bd746fdbb6812694",
      "label": "吃資源吃浪花第一嗎",
      "file_type": "document",
      "source_file": "article_1154_6b8e10d4f4bd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256631",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b8e10d4-f4bd-58c0-bd74-6fdbb6812694",
      "source_id": "3737256631",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "資源浪花諮詢確認",
      "labels": [
        "儲值",
        "購買",
        "付款方式",
        "收益-/-鑽石問題"
      ],
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    },
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      "id": "kb_6b98f1b376575a5db654171f99a48c1e",
      "label": "直播影音沒有主播聲音該如何處理？",
      "file_type": "document",
      "source_file": "article_1155_6b98f1b37657.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3487825961",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6b98f1b3-7657-5a5d-b654-171f99a48c1e",
      "source_id": "3487825961",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "主播跟播場次",
      "brief_summary": "重新開播排除無聲",
      "labels": [
        "直播-/-主播功能"
      ],
      "body_chars": 259
    },
    {
      "id": "kb_6bcfa93074345244b4bb0ce0127259fe",
      "label": "戳戳獎勵徽章是哪個活動的該如何確認？",
      "file_type": "document",
      "source_file": "article_1156_6bcfa9307434.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678503025",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6bcfa930-7434-5244-b4bb-0ce0127259fe",
      "source_id": "3678503025",
      "version": 19.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "查看兩個月內紀錄",
      "labels": [
        "儲值查詢",
        "紀錄查詢",
        "帳務問題",
        "儲值問題",
        "交易紀錄",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_6bdd2de17b07542aa1282569952c4de7",
      "label": "新秀活動計分沒有即時增加或榜單未顯示該如何處理？",
      "file_type": "document",
      "source_file": "article_1157_6bdd2de17b07.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676536896",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6bdd2de1-7b07-542a-a128-2569952c4de7",
      "source_id": "3676536896",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動排行榜",
      "brief_summary": "隔日中午結算顯示",
      "labels": [
        "榜單延遲",
        "數據結算",
        "活動-/-任務問題"
      ],
      "body_chars": 391
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    {
      "id": "kb_6be0b475e2995a81b9921dbc4c188867",
      "label": "帳號違規處分是由誰進行評估的？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675258980",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6be0b475-e299-5a81-b992-1dbc4c188867",
      "source_id": "3675258980",
      "version": 13.0,
      "question_type": "帳號",
      "sub_type": "帳號限制查詢",
      "brief_summary": "自行登入查詢綁定關係",
      "labels": [
        "帳號查詢",
        "門號綁定",
        "個人資料",
        "帳號管理",
        "綁定查詢",
        "手機綁定",
        "客服-/-服務諮詢"
      ],
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    {
      "id": "kb_6bfc5b9dc57c52ff8bb3c94d5bc38b42",
      "label": "修正後，合成的有價背包禮物是否會計入活動任務？如何確保禮物能同時累計用戶和主播的任務？",
      "file_type": "document",
      "source_file": "article_1159_6bfc5b9dc57c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494041",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6bfc5b9d-c57c-52ff-8bb3-c94d5bc38b42",
      "source_id": "3731494041",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "背包禮物領取",
      "brief_summary": "背包禮物與活動任務計",
      "labels": [
        "禮物計算",
        "任務進度",
        "活動規則",
        "背包禮物"
      ],
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    {
      "id": "kb_6c145d65de3f4ba98987df3dab5121b3",
      "label": "VIP抽抽樂有哪些獎勵？抽完後如何兌換？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6c145d65-de3f-4ba9-8987-df3dab5121b3",
      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
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    {
      "id": "kb_6c2c628df0de4b91875a037f222e0e22",
      "label": "在「春之饗宴」活動中抽徽章的位置在哪裡？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4413194252",
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      "contributor": "test Weaviate 2,719 snapshot",
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    {
      "id": "kb_6c37daecc3cb5a5ca8aa55913bfd26ed",
      "label": "與客服對話互動時產生互不信任的感受該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749269",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6c37daec-c3cb-5a5c-a8aa-55913bfd26ed",
      "source_id": "3737749269",
      "version": 19.0,
      "question_type": "支援",
      "sub_type": "客服支援",
      "brief_summary": "客服信任問題處理",
      "labels": [
        "獎勵領取",
        "活動獎勵",
        "客服-/-服務諮詢"
      ],
      "body_chars": 866
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    {
      "id": "kb_6c4f8623f2dd5b6ab45f81af80cb2cb3",
      "label": "如何避免因違規被取消活動資格？",
      "file_type": "document",
      "source_file": "article_1163_6c4f8623f2dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
      "captured_at": "2026-09-19T11:55:37.204000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6c4f8623-f2dd-5b6a-b45f-81af80cb2cb3",
      "source_id": "3846045923",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
      "labels": [],
      "body_chars": 1453
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    {
      "id": "kb_6c56d97b13f54a568a8be0643214fd2c",
      "label": "為什麼開聲播時在聲播首頁會被除名或看不到？",
      "file_type": "document",
      "source_file": "article_1164_6c56d97b13f5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452279",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6c56d97b-13f5-4a56-8a8b-e0643214fd2c",
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      "version": 1.0,
      "question_type": "其他",
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      "body_chars": 60
    },
    {
      "id": "kb_6c991366537e55f89492b522996800a6",
      "label": "如何確認會員續訂是否成功？",
      "file_type": "document",
      "source_file": "article_1165_6c991366537e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054993877",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6c991366-537e-55f8-9492-b522996800a6",
      "source_id": "3054993877",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "會員邀請查看",
      "brief_summary": "好友列表查看路徑",
      "labels": [
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    },
    {
      "id": "kb_6cb618f9546f59ba8bcfc59329efb601",
      "label": "新活動沒有看到會員票該如何處理？",
      "file_type": "document",
      "source_file": "article_1166_6cb618f9546f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3618373647",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6cb618f9-546f-59ba-8bcf-c59329efb601",
      "source_id": "3618373647",
      "version": 24.0,
      "question_type": "會員",
      "sub_type": "會員購買與獎勵",
      "brief_summary": "連續跟播可得勳章及補",
      "labels": [
        "產品功能",
        "儲值-/-支付問題",
        "會員-/-等級問題",
        "活動-/-任務問題"
      ],
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    },
    {
      "id": "kb_6cca166628fc5da1aa7646037f9134ea",
      "label": "活動組別有哪些？活動說明頁面在哪裡？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437991",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6cca1666-28fc-5da1-aa76-46037f9134ea",
      "source_id": "3736437991",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "官方單日活動宣傳圖",
      "brief_summary": "活動宣傳圖取得方式",
      "labels": [
        "活動組別",
        "活動說明",
        "頁面導引"
      ],
      "body_chars": 194
    },
    {
      "id": "kb_6cd359b1b33f5eaab92357c0c63a7e93",
      "label": "貴族中心頁面有哪些優化？",
      "file_type": "document",
      "source_file": "article_1168_6cd359b1b33f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6cd359b1-b33f-5eaa-b923-57c0c63a7e93",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
      "body_chars": 1247
    },
    {
      "id": "kb_6cdfb4ecf36952828d8a3b1c6a848801",
      "label": "送出禮物極速浪漫旅時為什麼沒有出現特效？",
      "file_type": "document",
      "source_file": "article_1169_6cdfb4ecf369.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493210",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6cdfb4ec-f369-5282-8d8a-3b1c6a848801",
      "source_id": "3731493210",
      "version": 25.0,
      "question_type": "禮物",
      "sub_type": "極速浪漫旅特效",
      "brief_summary": "極速浪漫旅特效未出現",
      "labels": [
        "禮物特效",
        "顯示異常",
        "產品建議",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 368
    },
    {
      "id": "kb_6d74934bbaa459ebb76e3a1f1c3cc241",
      "label": "特定合成禮物是幾浪花？",
      "file_type": "document",
      "source_file": "article_1170_6d74934bbaa4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460826",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6d74934b-baa4-59eb-b76e-3a1f1c3cc241",
      "source_id": "3731460826",
      "version": 19.0,
      "question_type": "禮物",
      "sub_type": "活動禮物取得",
      "brief_summary": "合成禮物浪花價值查詢",
      "labels": [
        "活動禮物",
        "道具消失",
        "背包異常",
        "獎勵-/-禮物問題",
        "直播-/-主播功能",
        "收益-/-鑽石問題",
        "活動-/-任務問題"
      ],
      "body_chars": 1249
    },
    {
      "id": "kb_6d87aa14730851929c46cfa21229bb1c",
      "label": "複製網址後無法開啟網頁該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1171_6d87aa147308.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733127542",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6d87aa14-7308-5192-9c46-cfa21229bb1c",
      "source_id": "3733127542",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "捐贈功能異常",
      "labels": [],
      "body_chars": 502
    },
    {
      "id": "kb_6d8e7525a99d51b9856662e26c1306fd",
      "label": "獎品配送時間可以指定或修改嗎？",
      "file_type": "document",
      "source_file": "article_1172_6d8e7525a99d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256742",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6d8e7525-a99d-51b9-8566-62e26c1306fd",
      "source_id": "3737256742",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "商品寄送配送",
      "brief_summary": "獎品配送時間修改",
      "labels": [
        "獎品配送",
        "物流問題",
        "時間修改"
      ],
      "body_chars": 378
    },
    {
      "id": "kb_6dd6d5d8a5a951ccaf525aec551ac73e",
      "label": "如何設定直播間內用戶領取紅包的限制？",
      "file_type": "document",
      "source_file": "article_1173_6dd6d5d8a5a9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055222956",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6dd6d5d8-a5a9-51cc-af52-5aec551ac73e",
      "source_id": "3055222956",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "紅包設定",
      "brief_summary": "直播間紅包領取限制設",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 243
    },
    {
      "id": "kb_6dde6919e82950e3817e4cfdabe7aa0d",
      "label": "玩「瘋狂大獎」轉盤轉出 3 為什麼獎金顯示為 0？",
      "file_type": "document",
      "source_file": "article_1174_6dde6919e829.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460011/3+0",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6dde6919-e829-50e3-817e-4cfdabe7aa0d",
      "source_id": "3731460011",
      "version": 25.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "查閱近七天明細",
      "labels": [
        "紀錄查詢",
        "送禮問題",
        "功能限制",
        "收益-/-鑽石問題",
        "客服-/-服務諮詢",
        "其他",
        "顯示-/-系統異常",
        "活動-/-任務問題"
      ],
      "body_chars": 2061
    },
    {
      "id": "kb_6df37d67e2bc5a7fa4319a20dc800b3e",
      "label": "為什麼我無法兌換收益浪花？",
      "file_type": "document",
      "source_file": "article_1175_6df37d67e2bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748339",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6df37d67-e2bc-5a7f-a431-9a20dc800b3e",
      "source_id": "3737748339",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "積分禮物兌換時段",
      "brief_summary": "浪花發放工作天數",
      "labels": [
        "收益兌換",
        "帳戶鎖定",
        "提領問題"
      ],
      "body_chars": 476
    },
    {
      "id": "kb_6e06ae52712759da900c2923849d611b",
      "label": "未開播偵測何時觸發？",
      "file_type": "document",
      "source_file": "article_1176_6e06ae527127.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e06ae52-7127-59da-900c-2923849d611b",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
      "labels": [],
      "body_chars": 1096
    },
    {
      "id": "kb_6e182743e5b656a7adf16dcae22991d7",
      "label": "台韓啦啦隊Battle----第五彈",
      "file_type": "document",
      "source_file": "article_1177_6e182743e5b6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e182743-e5b6-56a7-adf1-6dcae22991d7",
      "source_id": "4384948226",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 1233
    },
    {
      "id": "kb_6e210718843f49eaa1bbfafd92332870",
      "label": "618 年中狂歡檔活動的活動時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_1178_6e210718843f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e210718-843f-49ea-a1bb-fafd92332870",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 32
    },
    {
      "id": "kb_6e4e0f3d6ac35a9585ca8be19e1b3ce1",
      "label": "請問是否需要提供七月新秀定裝照？",
      "file_type": "document",
      "source_file": "article_1179_6e4e0f3d6ac3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461065",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e4e0f3d-6ac3-5a95-85ca-8be19e1b3ce1",
      "source_id": "3731461065",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "新秀定裝照",
      "brief_summary": "新秀定裝照進度查詢",
      "labels": [
        "頭像問題",
        "審核問題",
        "帳號設定",
        "顯示-/-系統異常",
        "帳號-/-登入問題",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 652
    },
    {
      "id": "kb_6e523dd739385c25866c3a8cd06fdb81",
      "label": "因為Google商城串聯不成功需要取消下一次的自動續費嗎？",
      "file_type": "document",
      "source_file": "article_1180_6e523dd73938.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675553949/Google",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e523dd7-3938-5c25-866c-3a8cd06fdb81",
      "source_id": "3675553949",
      "version": 18.0,
      "question_type": "儲值",
      "sub_type": "Google Play付款問題",
      "brief_summary": "撤銷爭議並補款解鎖",
      "labels": [
        "帳號限制",
        "支付爭議",
        "款項處理",
        "爭議處理",
        "會員-/-等級問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 739
    },
    {
      "id": "kb_6e77352fcf2f58bbac6c85c8ac73141d",
      "label": "為什麼韓籍主播的直播間沒有翻譯功能或翻譯異常？",
      "file_type": "document",
      "source_file": "article_1181_6e77352fcf2f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3070754865",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e77352f-cf2f-58bb-ac6c-85c8ac73141d",
      "source_id": "3070754865",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "翻譯字幕功能",
      "brief_summary": "需會員及更新版本",
      "labels": [
        "其他問題"
      ],
      "body_chars": 292
    },
    {
      "id": "kb_6e81e005a0db44669dff7472495d0885",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_1182_6e81e005a0db.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e81e005-a0db-4466-9dff-7472495d0885",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_6e83746ed9ac56a790afa20d077ab2a9",
      "label": "每日簽到未獲得禮物碎片該如何處理？",
      "file_type": "document",
      "source_file": "article_1183_6e83746ed9ac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056402617",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e83746e-d9ac-56a7-90af-a20d077ab2a9",
      "source_id": "3056402617",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "禮物碎片獲得",
      "brief_summary": "爆擊禮物或每日簽到",
      "labels": [
        "各項操作功能說明",
        "活動-/-任務問題"
      ],
      "body_chars": 480
    },
    {
      "id": "kb_6e8a01ad6a8859aa9fe5af3be4ddcb1c",
      "label": "為什麼觀看直播任務完成後無法領取金幣？",
      "file_type": "document",
      "source_file": "article_1184_6e8a01ad6a88.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675652154",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e8a01ad-6a88-59aa-9fe5-af3be4ddcb1c",
      "source_id": "3675652154",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "帳號綁定與觀看任務",
      "brief_summary": "時間顯示異常",
      "labels": [
        "活動任務問題",
        "獎勵領取異常",
        "任務進度異常"
      ],
      "body_chars": 310
    },
    {
      "id": "kb_6e9a014391ba5c2a80f1a5c94c70b042",
      "label": "帳號的登入方式可以變更或改綁嗎？",
      "file_type": "document",
      "source_file": "article_1185_6e9a014391ba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773548",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6e9a0143-91ba-5c2a-80f1-a5c94c70b042",
      "source_id": "3730773548",
      "version": 14.0,
      "question_type": "帳號",
      "sub_type": "手機號碼問題",
      "brief_summary": "舊號停用更換電話",
      "labels": [
        "帳號登入",
        "驗證碼問題",
        "門號相關",
        "帳號-/-登入問題"
      ],
      "body_chars": 782
    },
    {
      "id": "kb_6ea5640050c1548fac6e88455e90ab89",
      "label": "彈幕設定的15個字限制是否包含標點符號或空白間隔？",
      "file_type": "document",
      "source_file": "article_1186_6ea5640050c1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951795/15",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6ea56400-50c1-548f-ac6e-88455e90ab89",
      "source_id": "3731951795",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "彈幕設定限制",
      "brief_summary": "彈幕字數限制確認",
      "labels": [
        "產品功能",
        "彈幕顯示",
        "顯示-/-系統異常"
      ],
      "body_chars": 429
    },
    {
      "id": "kb_6ea6497e779b50cc85a7b64106df086d",
      "label": "虛擬形象可以關閉嗎？",
      "file_type": "document",
      "source_file": "article_1187_6ea6497e779b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057057887",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6ea6497e-779b-50cc-85a7-b64106df086d",
      "source_id": "3057057887",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "開啟後無法關閉",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 33
    },
    {
      "id": "kb_6eb11b357bb751d1b247953368e568ba",
      "label": "飄屏可以補回嗎？",
      "file_type": "document",
      "source_file": "article_1188_6eb11b357bb7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521090",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6eb11b35-7bb7-51d1-b247-953368e568ba",
      "source_id": "3675521090",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "飄屏功能",
      "brief_summary": "無法補回",
      "labels": [
        "飄屏功能",
        "功能限制",
        "無法復原"
      ],
      "body_chars": 151
    },
    {
      "id": "kb_6eee55bbbb845f999349e41c8b962956",
      "label": "星潮之夜可以購票入場嗎？如何獲得參加資格？",
      "file_type": "document",
      "source_file": "article_1189_6eee55bbbb84.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056468299",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6eee55bb-bb84-5f99-9349-e41c8b962956",
      "source_id": "3056468299",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "直播間貴賓席 പ്രവേശ入",
      "brief_summary": "成為貴族即可享有",
      "labels": [
        "各項操作功能說明",
        "其他",
        "活動-/-任務問題"
      ],
      "body_chars": 240
    },
    {
      "id": "kb_6efbb45210e056ad9e5338cd3624801d",
      "label": "禮物特效時間過短，導致無法完整錄影，請問平台會如何處理？",
      "file_type": "document",
      "source_file": "article_1190_6efbb45210e0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676995706",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6efbb452-10e0-56ad-9e53-38cd3624801d",
      "source_id": "3676995706",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "禮物特效顯示問題",
      "brief_summary": "無法補發建議先錄影",
      "labels": [
        "錄影問題",
        "特效時長",
        "功能限制",
        "補償處理"
      ],
      "body_chars": 261
    },
    {
      "id": "kb_6f1bb1df4a4b583c8ec727257d93c9b0",
      "label": "活動中可否使用背包禮物完成任務",
      "file_type": "document",
      "source_file": "article_1191_6f1bb1df4a4b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6f1bb1df-4a4b-583c-8ec7-27257d93c9b0",
      "source_id": "4350181469",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
        "活動-/-任務問題",
        "積分-/-兌換問題"
      ],
      "body_chars": 1129
    },
    {
      "id": "kb_6f22743bd910596c94fbf7b41ba43173",
      "label": "平台上的所有禮物及嘉年華特效都有音效嗎？",
      "file_type": "document",
      "source_file": "article_1192_6f22743bd910.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157894",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6f22743b-d910-596c-94fb-f7b41ba43173",
      "source_id": "3055157894",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "禮物音效設定",
      "brief_summary": "電腦版無法單獨關閉禮",
      "labels": [
        "各項操作功能說明",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 603
    },
    {
      "id": "kb_6f4172fb5bdd5b669110239240b80cee",
      "label": "帳號因款項問題遭凍結該如何補還金額並解除封禁？",
      "file_type": "document",
      "source_file": "article_1193_6f4172fb5bdd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736537012",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6f4172fb-5bdd-5b66-9110-239240b80cee",
      "source_id": "3736537012",
      "version": 23.0,
      "question_type": "支援",
      "sub_type": "儲值異常解封",
      "brief_summary": "儲值爭議帳號解封申請",
      "labels": [
        "儲值問題",
        "扣款異常",
        "入帳延遲",
        "浪花補發",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 1452
    },
    {
      "id": "kb_6f53f3408b9e5fb5ad34efbb409e8a3b",
      "label": "為什麼官方LINE客服無法聽取語音訊息？",
      "file_type": "document",
      "source_file": "article_1194_6f53f3408b9e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678077052/LINE",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6f53f340-8b9e-5fb5-ad34-efbb409e8a3b",
      "source_id": "3678077052",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "LINE客服語音限制",
      "brief_summary": "LINE客服不支援語",
      "labels": [
        "客服溝通",
        "服務限制",
        "訊息格式"
      ],
      "body_chars": 275
    },
    {
      "id": "kb_6f6d36381b7958779d842b220f3dcf24",
      "label": "直播間升級至6等的香檳無法贈送，該如何處理？",
      "file_type": "document",
      "source_file": "article_1195_6f6d36381b79.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438702/6",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6f6d3638-1b79-5877-9d84-2b220f3dcf24",
      "source_id": "3736438702",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "香檳贈送異常",
      "brief_summary": "香檳無法贈送處理",
      "labels": [
        "贈禮功能異常",
        "道具使用問題",
        "等級權益"
      ],
      "body_chars": 598
    },
    {
      "id": "kb_6f924c366bf85096af8129ecc71e4c8d",
      "label": "如何查詢小遊戲的遊玩紀錄？",
      "file_type": "document",
      "source_file": "article_1196_6f924c366bf8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535758",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6f924c36-6bf8-5096-af81-29ecc71e4c8d",
      "source_id": "3736535758",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "遊戲紀錄",
      "brief_summary": "個人主頁查看浪ID",
      "labels": [
        "帳號資訊",
        "個人資料查詢",
        "活動-/-任務問題",
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "其他",
        "遊戲"
      ],
      "body_chars": 552
    },
    {
      "id": "kb_6fa542fdcd5a5c7e82ef1249a2bc9846",
      "label": "決賽",
      "file_type": "document",
      "source_file": "article_1197_6fa542fdcd5a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4097409640/---4+--S6-",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6fa542fd-cd5a-5c7e-82ef-1249a2bc9846",
      "source_id": "4097409640",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪活動",
      "brief_summary": "金曲聲浪賽事已結束",
      "labels": [],
      "body_chars": 1338
    },
    {
      "id": "kb_6fb9801b0a98517492f45a1c914b996e",
      "label": "如何兌換搜索頁推薦版位積分方案？",
      "file_type": "document",
      "source_file": "article_1198_6fb9801b0a98.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3455025155",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6fb9801b-0a98-5174-92f4-5a1c914b996e",
      "source_id": "3455025155",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "提供個人頁面協助兌換",
      "labels": [
        "積分-/-兌換問題"
      ],
      "body_chars": 511
    },
    {
      "id": "kb_6fc3aabe615b51d9a0e89dfc9b9edec1",
      "label": "抽 S 級套裝有保底機制嗎？",
      "file_type": "document",
      "source_file": "article_1199_6fc3aabe615b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123467/S",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6fc3aabe-615b-51d9-a0e8-9dfc9b9edec1",
      "source_id": "3057123467",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "虛擬形象",
      "brief_summary": "抽套裝獲得需確認性別",
      "labels": [
        "浪live帳號及登入連線問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 222
    },
    {
      "id": "kb_6fd67afa5b36512286d5818a7074ed78",
      "label": "禮物價值與活動說明不符該如何處理？",
      "file_type": "document",
      "source_file": "article_1200_6fd67afa5b36.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493937",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6fd67afa-5b36-5122-86d5-818a7074ed78",
      "source_id": "3731493937",
      "version": 4.0,
      "question_type": "支援",
      "sub_type": "抽獎名額限制",
      "brief_summary": "額滿候補查詢",
      "labels": [
        "活動禮物",
        "顯示異常",
        "價格錯誤",
        "折扣問題"
      ],
      "body_chars": 432
    },
    {
      "id": "kb_6fe1cb4ea23c5b73a39803643cedcdc1",
      "label": "九周年任務合成的香檳會出現在背包裡嗎？",
      "file_type": "document",
      "source_file": "article_1201_6fe1cb4ea23c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176244",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "6fe1cb4e-a23c-5b73-a398-03643cedcdc1",
      "source_id": "3736176244",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "週年活動",
      "brief_summary": "九周年香檳背包顯示",
      "labels": [
        "任務獎勵",
        "道具問題",
        "物品顯示"
      ],
      "body_chars": 390
    },
    {
      "id": "kb_70274dd89f2059db9432c7ea0dfe78b7",
      "label": "傳送圖片後如何確認是否入帳？",
      "file_type": "document",
      "source_file": "article_1202_70274dd89f20.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675652139",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "70274dd8-9f20-59db-9432-c7ea0dfe78b7",
      "source_id": "3675652139",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "繳費功能",
      "brief_summary": "繳費避開轉帳限額",
      "labels": [
        "儲值獎勵",
        "獎勵查詢",
        "儲值-/-支付問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 554
    },
    {
      "id": "kb_703cd52c38485cefad61317ff9dab141",
      "label": "款式會在什麼時候重置？",
      "file_type": "document",
      "source_file": "article_1203_703cd52c3848.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586728",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "703cd52c-3848-5cef-ad61-317ff9dab141",
      "source_id": "3675586728",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "款式重置",
      "brief_summary": "行駛安排不固定",
      "labels": [
        "行駛資訊",
        "活動行程",
        "活動-/-任務問題"
      ],
      "body_chars": 645
    },
    {
      "id": "kb_7059c75c09e7501f959a93d4a2246904",
      "label": "當我回報紅包雨未正常出現時，為什麼客服會要求我提供主播ID和時間等過往細節？",
      "file_type": "document",
      "source_file": "article_1204_7059c75c09e7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678503092/ID",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7059c75c-09e7-501f-959a-93d4a2246904",
      "source_id": "3678503092",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "提供主播ID與時間核",
      "labels": [
        "紅包雨問題",
        "活動異常",
        "客服處理",
        "資訊核實"
      ],
      "body_chars": 251
    },
    {
      "id": "kb_708f54f12fee5db188e603b1d4e78b37",
      "label": "如果想兌換的特定小火箭（例如單寧小火箭）沒有在積分兌換頁面中，是否需要等待？",
      "file_type": "document",
      "source_file": "article_1205_708f54f12fee.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953364",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "708f54f1-2fee-5db1-88e6-03b1d4e78b37",
      "source_id": "3731953364",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "商品建議",
      "brief_summary": "未上架商品等待下月更",
      "labels": [
        "積分兌換",
        "商品缺貨",
        "兌換問題"
      ],
      "body_chars": 462
    },
    {
      "id": "kb_708f82674e3559e387e911cedc462a69",
      "label": "如何確認特定手機號碼是否已有綁定帳號？",
      "file_type": "document",
      "source_file": "article_1206_708f82674e35.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126859",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "708f8267-4e35-59e3-87e9-11cedc462a69",
      "source_id": "3677126859",
      "version": 38.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "刪除帳號需綁定手機",
      "labels": [
        "帳號管理",
        "驗證碼問題",
        "門號問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 5653
    },
    {
      "id": "kb_709eeeef4c1058a4b6f46c649e59b357",
      "label": "為什麼紅包任務的追蹤功能會失敗？",
      "file_type": "document",
      "source_file": "article_1207_709eeeef4c10.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979949",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "709eeeef-4c10-58a4-b6f4-6c649e59b357",
      "source_id": "3675979949",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "紅包雨活動",
      "brief_summary": "點擊錯誤排除方式",
      "labels": [
        "活動異常",
        "app問題",
        "功能故障"
      ],
      "body_chars": 199
    },
    {
      "id": "kb_70de73984da55e0a91d71625a92dd507",
      "label": "能否建議新增更多樣化且可與歌曲互動的禮物種類與命名？",
      "file_type": "document",
      "source_file": "article_1208_70de73984da5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322672",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "70de7398-4da5-5e0a-91d7-1625a92dd507",
      "source_id": "3737322672",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "禮物系統",
      "brief_summary": "活動禮物分類與名稱差",
      "labels": [
        "活動禮物",
        "禮物時效",
        "活動規則",
        "活動-/-任務問題",
        "支援"
      ],
      "body_chars": 569
    },
    {
      "id": "kb_71843db4952b5e66b77acf75dd5633d0",
      "label": "小遊戲的遊玩限制有哪些？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056402697",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "71843db4-952b-5e66-b77a-cf75dd5633d0",
      "source_id": "3056402697",
      "version": 7.0,
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      "brief_summary": "遊戲玩法諮詢處理",
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        "活動-/-任務問題"
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    {
      "id": "kb_71d9454c3dd6552d88fdf05f96a41125",
      "label": "主播禮物圖鑑在哪裡？怎麼看?",
      "file_type": "document",
      "source_file": "article_1210_71d9454c3dd6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055484934",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "71d9454c-3dd6-552d-88fd-f05f96a41125",
      "source_id": "3055484934",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "禮物圖鑑",
      "brief_summary": "查看已收未收禮物及贈",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 124
    },
    {
      "id": "kb_7200b87fbdf950e48c68f73bd7d388db",
      "label": "玩家如何建議處理「捕漁達人」遊戲？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125017",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7200b87f-bdf9-50e4-8c68-f73bd7d388db",
      "source_id": "3737125017",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "捕魚達人遊戲",
      "brief_summary": "提供帳號及主播ID",
      "labels": [
        "儲值問題",
        "禮物特效",
        "道具補發",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 817
    },
    {
      "id": "kb_7204a819653d5a70a3b5db6e25729548",
      "label": "帳號申請刪除後幾號會實際刪除或生效？",
      "file_type": "document",
      "source_file": "article_1212_7204a819653d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617102",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7204a819-653d-5a70-a3b5-db6e25729548",
      "source_id": "3679617102",
      "version": 19.0,
      "question_type": "帳號",
      "sub_type": "帳號刪除",
      "brief_summary": "需綁定手機號碼",
      "labels": [
        "帳號註銷",
        "手機綁定",
        "帳號管理",
        "帳號-/-登入問題"
      ],
      "body_chars": 724
    },
    {
      "id": "kb_720795167827595286bae8986f523c73",
      "label": "在抽抽樂抽中儲值積分獎勵該如何領取？",
      "file_type": "document",
      "source_file": "article_1213_720795167827.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535863",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72079516-7827-5952-86ba-e8986f523c73",
      "source_id": "3736535863",
      "version": 21.0,
      "question_type": "支援",
      "sub_type": "實體獎品兌換",
      "brief_summary": "抽獎完成客服兌獎",
      "labels": [
        "活動問題",
        "登記方式",
        "抽獎規則",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
        "遊戲"
      ],
      "body_chars": 648
    },
    {
      "id": "kb_721813116abc5d6fba74a710330fc045",
      "label": "忘記帳號該如何找回？",
      "file_type": "document",
      "source_file": "article_1214_721813116abc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406126",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72181311-6abc-5d6f-ba74-a710330fc045",
      "source_id": "3736406126",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "會員帳號資訊",
      "brief_summary": "帳號ID查詢",
      "labels": [
        "帳號查詢",
        "門號綁定",
        "帳號-/-登入問題"
      ],
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    },
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      "id": "kb_72197bf7a8c65db2aa313a1bbb159da5",
      "label": "可以幫忙預留七夕實體花束並等8月6日出儲值活動再處理嗎？",
      "file_type": "document",
      "source_file": "article_1215_72197bf7a8c6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322964/8+6",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72197bf7-a8c6-5db2-aa31-3a1bbb159da5",
      "source_id": "3737322964",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "購買花束",
      "brief_summary": "七夕花束無法保留預留",
      "labels": [
        "功能異常",
        "送禮問題",
        "app版本",
        "顯示-/-系統異常",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
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    {
      "id": "kb_72426b3edea4520ab00cad092e768c34",
      "label": "魔法轉盤獲得的虛擬獎勵若重複獲得會如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442816643/-",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72426b3e-dea4-520a-b00c-ad092e768c34",
      "source_id": "4442816643",
      "version": 1.0,
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    },
    {
      "id": "kb_724ce18eb02151f6ad12ea9315f9d25c",
      "label": "傳送影片特效無法正常顯示該怎麼辦？",
      "file_type": "document",
      "source_file": "article_1217_724ce18eb021.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668644",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "724ce18e-b021-51f6-ad12-ea9315f9d25c",
      "source_id": "3676668644",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "禮物特效顯示問題",
      "brief_summary": "提供帳號主播ID客服",
      "labels": [
        "特效問題",
        "贈禮異常",
        "道具補發"
      ],
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    {
      "id": "kb_7293dc4a426a50ee916c29efffc1204b",
      "label": "為什麼送出的禮物沒有特效？",
      "file_type": "document",
      "source_file": "article_1218_7293dc4a426a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502273",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7293dc4a-426a-50ee-916c-29efffc1204b",
      "source_id": "3738502273",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "飄屏功能",
      "brief_summary": "飄屏異常確認",
      "labels": [
        "禮物功能",
        "活動規則",
        "贈送時間"
      ],
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    },
    {
      "id": "kb_729e7c39b99751ba9232f36b16a07b34",
      "label": "儲值可以使用 TNG ewallet 嗎？",
      "file_type": "document",
      "source_file": "article_1219_729e7c39b997.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502943/TNG+ewallet",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "729e7c39-b997-51ba-9232-f36b16a07b34",
      "source_id": "3738502943",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "Touch 'n Go eWallet",
      "brief_summary": "TNG ewalle",
      "labels": [
        "儲值問題",
        "轉帳失敗",
        "金額限制",
        "儲值-/-支付問題"
      ],
      "body_chars": 1099
    },
    {
      "id": "kb_72ab420d0e0253848d85bf0f60b546a6",
      "label": "如何將浪金琉曜胺基酸晶皂送給指定的主播？",
      "file_type": "document",
      "source_file": "article_1220_72ab420d0e02.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679453233",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72ab420d-0e02-5384-8d85-bf0f60b546a6",
      "source_id": "3679453233",
      "version": 15.0,
      "question_type": "禮物",
      "sub_type": "浪金琉曜胺基酸晶皂",
      "brief_summary": "實體禮物送主播",
      "labels": [
        "禮物代送",
        "轉送流程",
        "轉送服務",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 846
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    {
      "id": "kb_72ccde95fc0158bd87726acf08ed1598",
      "label": "抽到的活動獎勵可以兌換成積分嗎？",
      "file_type": "document",
      "source_file": "article_1221_72ccde95fc01.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568580",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72ccde95-fc01-58bd-8772-6acf08ed1598",
      "source_id": "3678568580",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "客服登記領取需浪ID",
      "labels": [
        "活動積分領取",
        "客服協助",
        "活動-/-任務問題"
      ],
      "body_chars": 298
    },
    {
      "id": "kb_72d282cec6d2537f85d0216ba1d2692f",
      "label": "金曲活動影片可以下載或上架到 YouTube 嗎？",
      "file_type": "document",
      "source_file": "article_1222_72d282cec6d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749401/YouTube",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72d282ce-c6d2-537f-85d0-216ba1d2692f",
      "source_id": "3677749401",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "金曲活動影片",
      "brief_summary": "金曲影片下載授權",
      "labels": [
        "下載問題",
        "功能限制",
        "活動-/-任務問題"
      ],
      "body_chars": 394
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    {
      "id": "kb_72d60a43b085583f853da71f99797bdf",
      "label": "戳一戳勳章可以改成每個等級獨立顯示一個徽章嗎？",
      "file_type": "document",
      "source_file": "article_1223_72d60a43b085.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502973",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72d60a43-b085-583f-853d-a71f99797bdf",
      "source_id": "3738502973",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "商品功能建議",
      "brief_summary": "戳一戳勳章顯示優化建",
      "labels": [
        "活動問題",
        "獎勵發放",
        "徽章異常",
        "活動-/-任務問題",
        "顯示-/-系統異常",
        "其他"
      ],
      "body_chars": 583
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    {
      "id": "kb_72f7a2e86c005681961d9a059991328a",
      "label": "為什麼在「勳章牆」獲得的「玉兔祈福 動態」勳章無法動態顯示？",
      "file_type": "document",
      "source_file": "article_1224_72f7a2e86c00.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501743",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72f7a2e8-6c00-5681-961d-9a059991328a",
      "source_id": "3738501743",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "獎品數量",
        "中獎通知",
        "獎品寄送",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "其他"
      ],
      "body_chars": 501
    },
    {
      "id": "kb_72fbacaffc45505996818aa1ebd016a7",
      "label": "浪LIVE小遊戲港澳地區是否開放及無法遊玩該如何排除？",
      "file_type": "document",
      "source_file": "article_1225_72fbacaffc45.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568681/LIVE",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "72fbacaf-fc45-5059-9681-8aa1ebd016a7",
      "source_id": "3678568681",
      "version": 23.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "重新啟動App恢復進",
      "labels": [
        "觀看異常",
        "遊戲異常",
        "任務進度",
        "顯示-/-系統異常",
        "帳號-/-登入問題"
      ],
      "body_chars": 615
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    {
      "id": "kb_7359afc0f21c598cbd836e5353c6c6d4",
      "label": "平台是否可以協助處理與主播之間的私人糾紛？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772644",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7359afc0-f21c-598c-bd83-6e5353c6c6d4",
      "source_id": "3730772644",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "騷擾糾紛處理",
      "brief_summary": "保存證據尋求第三方協",
      "labels": [
        "主播行為",
        "平台規範",
        "糾紛處理"
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    {
      "id": "kb_73711f9253e751289d5760974b17ddbb",
      "label": "如何兌換對話框徽章？",
      "file_type": "document",
      "source_file": "article_1227_73711f9253e7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175457",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73711f92-53e7-5128-9d57-60974b17ddbb",
      "source_id": "3736175457",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "徽章資格與兌換",
      "brief_summary": "联系客服選擇款式",
      "labels": [
        "徽章兌換",
        "產品功能",
        "裝扮設定"
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      "id": "kb_73935375297f53bcbbd6ec3486c50087",
      "label": "積分兌換生日跑馬燈時，跑馬燈上會顯示我的浪名字嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492517",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731492517",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "生日跑馬燈",
      "brief_summary": "生日跑馬燈顯示名稱",
      "labels": [
        "產品功能",
        "跑馬燈顯示"
      ],
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    },
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      "id": "kb_73a01ca92b315455a02e62c31a27df51",
      "label": "為什麼官網儲值顯示的ID與App帳號ID不一致該如何處理？",
      "file_type": "document",
      "source_file": "article_1229_73a01ca92b31.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175528/ID+App+ID",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73a01ca9-2b31-5455-a02e-62c31a27df51",
      "source_id": "3736175528",
      "version": 8.0,
      "question_type": "帳號",
      "sub_type": "帳號ID不同步",
      "brief_summary": "ID不一致處理",
      "labels": [
        "合作夥伴",
        "聯繫方式",
        "帳號-/-登入問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 561
    },
    {
      "id": "kb_73a7033581ee50ceabf10ad60ab5b5ee",
      "label": "如何領取活動禮？",
      "file_type": "document",
      "source_file": "article_1230_73a7033581ee.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454861348",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73a70335-81ee-50ce-abf1-0ad60ab5b5ee",
      "source_id": "3454861348",
      "version": 26.0,
      "question_type": "儲值",
      "sub_type": "抽抽樂活動",
      "brief_summary": "提供頁面與ID登記",
      "labels": [
        "儲值-/-支付問題",
        "會員-/-等級問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 1282
    },
    {
      "id": "kb_73a8ab7f738e5de3a2c62308b6d2bd8a",
      "label": "後台的熱門語設定不見了，該如何找回？",
      "file_type": "document",
      "source_file": "article_1231_73a8ab7f738e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501904",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73a8ab7f-738e-5de3-a2c6-2308b6d2bd8a",
      "source_id": "3738501904",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "熱門語設定",
      "brief_summary": "開啟主播等級重啟Ap",
      "labels": [
        "功能設定",
        "顯示異常"
      ],
      "body_chars": 165
    },
    {
      "id": "kb_73c9cf4df8a950579b9b488ba39aea4d",
      "label": "如何續訂會員資格？",
      "file_type": "document",
      "source_file": "article_1232_73c9cf4df8a9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3362947091",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73c9cf4d-f8a9-5057-9b9b-488ba39aea4d",
      "source_id": "3362947091",
      "version": 4.0,
      "question_type": "會員",
      "sub_type": "會員訂閱管理",
      "brief_summary": "付款異常排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 397
    },
    {
      "id": "kb_73cabdb3ac995a33979057759b4aa2aa",
      "label": "5/20活動的禮物觸發條件與特殊效果是什麼？",
      "file_type": "document",
      "source_file": "article_1233_73cabdb3ac99.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748645/5+20",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73cabdb3-ac99-5a33-9790-57759b4aa2aa",
      "source_id": "3737748645",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "5200禮物",
      "brief_summary": "520活動禮物觸發條",
      "labels": [
        "活動禮物",
        "禮物效果",
        "收益問題",
        "活動積分"
      ],
      "body_chars": 262
    },
    {
      "id": "kb_73e63624660458f2a4720cf8e7fb3ddc",
      "label": "觀看者如何查詢浪花紀錄？",
      "file_type": "document",
      "source_file": "article_1234_73e636246604.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772120",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73e63624-6604-58f2-a472-0cf8e7fb3ddc",
      "source_id": "3730772120",
      "version": 13.0,
      "question_type": "直播",
      "sub_type": "瀏覽紀錄",
      "brief_summary": "無法查詢各主播總排行",
      "labels": [
        "功能查詢",
        "排行榜",
        "浪花貢獻",
        "直播-/-主播功能",
        "收益-/-鑽石問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 568
    },
    {
      "id": "kb_73ebc6bbb4ce5320b0b483ee329f72a3",
      "label": "如何使用積分兌換品項贈送主播？",
      "file_type": "document",
      "source_file": "article_1235_73ebc6bbb4ce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677683855",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73ebc6bb-b4ce-5320-b0b4-83ee329f72a3",
      "source_id": "3677683855",
      "version": 28.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "積分兌換成功",
      "labels": [
        "積分兌換",
        "商品自取",
        "取貨方式",
        "積分-/-兌換問題"
      ],
      "body_chars": 1124
    },
    {
      "id": "kb_73f21869377954b297bae03ea8e44cae",
      "label": "AI 監控功能優化與分類管理方案",
      "file_type": "document",
      "source_file": "article_1236_73f218693779.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "73f21869-3779-54b2-97ba-e03ea8e44cae",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
      "labels": [],
      "body_chars": 1102
    },
    {
      "id": "kb_7418c77ffa1f5d8d9b77b600cc8dd0a7",
      "label": "麻將拉霸的中獎機率是否過低？",
      "file_type": "document",
      "source_file": "article_1237_7418c77ffa1f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730769101",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7418c77f-fa1f-5d8d-9b77-b600cc8dd0a7",
      "source_id": "3730769101",
      "version": 22.0,
      "question_type": "其他",
      "sub_type": "麻將拉霸機相關獎勵",
      "brief_summary": "聯繫客服登記領取",
      "labels": [
        "儲值獎勵",
        "獎勵發放",
        "活動問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 985
    },
    {
      "id": "kb_74419b3b6ee1577290bec567d6341edd",
      "label": "活動規則沒有事先公告且說明不清楚該怎麼改善？",
      "file_type": "document",
      "source_file": "article_1238_74419b3b6ee1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749213",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74419b3b-6ee1-5772-90be-c567d6341edd",
      "source_id": "3737749213",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "活動規範",
      "brief_summary": "活動規則改善建議",
      "labels": [
        "活動任務",
        "任務規則",
        "參與活動",
        "活動-/-任務問題"
      ],
      "body_chars": 346
    },
    {
      "id": "kb_74479045d5b24cbe960b53abe097f000",
      "label": "沒有銀行帳戶或提款卡時可以臨櫃匯款儲值嗎？",
      "file_type": "document",
      "source_file": "article_1239_74479045d5b2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404453",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74479045-d5b2-4cbe-960b-53abe097f000",
      "source_id": "3736404453",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "虛擬帳號效期24小時",
      "labels": [],
      "body_chars": 70
    },
    {
      "id": "kb_745b35370886510eaaeafb4b8855ae6d",
      "label": "主播開播預告通知介面在哪裡設定？如何找到預告功能？",
      "file_type": "document",
      "source_file": "article_1240_745b35370886.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093189",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "745b3537-0886-510e-aaea-fb4b8855ae6d",
      "source_id": "3737093189",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "直播功能設定",
      "brief_summary": "開播預告設定",
      "labels": [
        "產品功能",
        "介面操作"
      ],
      "body_chars": 446
    },
    {
      "id": "kb_7482449271485a5fb48294316ae71514",
      "label": "客服提到的核對表單在哪裡填寫？",
      "file_type": "document",
      "source_file": "article_1241_748244927148.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766307",
      "captured_at": "2026-09-20T16:01:33.977000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74824492-7148-5a5f-b482-94316ae71514",
      "source_id": "3676766307",
      "version": 23.0,
      "question_type": "活動",
      "sub_type": "多重客製化內容領取",
      "brief_summary": "人工審核延遲",
      "labels": [
        "頭貼顯示異常",
        "審核延遲",
        "直播-/-主播功能",
        "其他",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "支援"
      ],
      "body_chars": 301
    },
    {
      "id": "kb_749aebc1d75d5559bb3bfb3cd25f1c20",
      "label": "官網是否支援電信小額付費？",
      "file_type": "document",
      "source_file": "article_1242_749aebc1d75d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952117",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "749aebc1-d75d-5559-bb3b-fb3cd25f1c20",
      "source_id": "3731952117",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "",
      "brief_summary": "付費開通模式確認",
      "labels": [
        "儲值問題",
        "支付方式",
        "電信小額"
      ],
      "body_chars": 157
    },
    {
      "id": "kb_74b218120b4858f4b8e0be4149fa5d2d",
      "label": "使用微信登入 App 後在儲值頁面找不到微信登入選項該怎麼辦？",
      "file_type": "document",
      "source_file": "article_1243_74b218120b48.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951906/App",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74b21812-0b48-58f4-b8e0-be4149fa5d2d",
      "source_id": "3731951906",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "切換或登出重登",
      "labels": [
        "帳號問題",
        "登入異常",
        "儲值問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 551
    },
    {
      "id": "kb_74c697e52cb147cbb601466af5c44d21",
      "label": "活動儲值獎勵該如何查詢或登記領取？",
      "file_type": "document",
      "source_file": "article_1244_74c697e52cb1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502826",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74c697e5-2cb1-47cb-b601-466af5c44d21",
      "source_id": "3738502826",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "儲值回饋",
      "brief_summary": "儲值達標獎勵領取抽獎",
      "labels": [],
      "body_chars": 228
    },
    {
      "id": "kb_74d7ab1bf54f573f923a9425ddcffc15",
      "label": "加入家族後可以退出嗎？",
      "file_type": "document",
      "source_file": "article_1245_74d7ab1bf54f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054961148",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74d7ab1b-f54f-573f-923a-9425ddcffc15",
      "source_id": "3054961148",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "家族功能",
      "brief_summary": "無法自行退出家族",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 88
    },
    {
      "id": "kb_74d7c8d7d5965214b416c9d2de530ca2",
      "label": "如何登記及使用懸浮窗推薦位道具？",
      "file_type": "document",
      "source_file": "article_1246_74d7c8d7d596.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345770",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74d7c8d7-d596-5214-b416-c9d2de530ca2",
      "source_id": "3732345770",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "懸浮推薦卡",
      "brief_summary": "懸浮窗推薦位申請設定",
      "labels": [
        "道具使用",
        "功能設定",
        "客服協助"
      ],
      "body_chars": 650
    },
    {
      "id": "kb_74d9788cdee75fa09d0ecc8dba8e1cff",
      "label": "如何查看會員剩餘天數或效期？",
      "file_type": "document",
      "source_file": "article_1247_74d9788cdee7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126320",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74d9788c-dee7-5fa0-9d0e-cc8dba8e1cff",
      "source_id": "3737126320",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "會員購買與獎勵",
      "brief_summary": "會員效期查詢",
      "labels": [
        "會員權益",
        "會員效期",
        "顯示異常"
      ],
      "body_chars": 654
    },
    {
      "id": "kb_74ee6007a01a5564a28ff19bf6272e7c",
      "label": "如何隱藏我的爵位？",
      "file_type": "document",
      "source_file": "article_1248_74ee6007a01a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749129",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74ee6007-a01a-5564-a28f-f19bf6272e7c",
      "source_id": "3737749129",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "爵位等級管理",
      "brief_summary": "爵位等級查詢",
      "labels": [
        "產品功能",
        "爵位設定"
      ],
      "body_chars": 163
    },
    {
      "id": "kb_74f10954111c53ad97a7107b6cb3e3f4",
      "label": "遇到與先前相同的問題該如何處理？",
      "file_type": "document",
      "source_file": "article_1249_74f10954111c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677945971",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74f10954-111c-53ad-97a7-107b6cb3e3f4",
      "source_id": "3677945971",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "回報問題未改善處理",
      "labels": [
        "登入異常",
        "送禮問題",
        "功能異常"
      ],
      "body_chars": 304
    },
    {
      "id": "kb_74f3ddb1b7cc5a78ad78f3593cd7426b",
      "label": "月榜統計到何時?",
      "file_type": "document",
      "source_file": "article_1250_74f3ddb1b7cc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535598",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74f3ddb1-b7cc-5a78-ad78-f3593cd7426b",
      "source_id": "3736535598",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "月榜統計",
      "brief_summary": "當月最後一天2359",
      "labels": [
        "獎勵領取",
        "活動獎勵"
      ],
      "body_chars": 112
    },
    {
      "id": "kb_74f45b08083b5091a451c092a5b5734a",
      "label": "等級有分什麼級別？",
      "file_type": "document",
      "source_file": "article_1251_74f45b08083b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057090589",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74f45b08-083b-5091-a451-c092a5b5734a",
      "source_id": "3057090589",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "主播等級規則",
      "brief_summary": "青銅至星耀六級",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 80
    },
    {
      "id": "kb_74f50dd88def5f87b098760e44420658",
      "label": "如何確認實體抱枕的寄件資訊？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125306",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "74f50dd8-8def-5f87-b098-760e44420658",
      "source_id": "3737125306",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "實體商品寄送",
      "brief_summary": "抱枕寄件資訊確認",
      "labels": [
        "實體贈品",
        "寄件資訊",
        "出貨時間",
        "活動贈品"
      ],
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    },
    {
      "id": "kb_7516e9a83f0559849f58e9f9c0acb610",
      "label": "今年獲得的積分可以使用到什麼時候？",
      "file_type": "document",
      "source_file": "article_1253_7516e9a83f05.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492703",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7516e9a8-3f05-5984-9f58-e9f9c0acb610",
      "source_id": "3731492703",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "積分有效期限",
      "brief_summary": "積分使用期限",
      "labels": [
        "積分使用",
        "積分期限",
        "會員權益"
      ],
      "body_chars": 146
    },
    {
      "id": "kb_752d2987841c52098188dd47dc9b8333",
      "label": "請問是否可以直接匯款儲值？匯率會與藍新/FUNPONIT儲值相同嗎？",
      "file_type": "document",
      "source_file": "article_1254_752d2987841c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192279/FUNPONIT",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "752d2987-841c-5209-8188-dd47dc9b8333",
      "source_id": "3677192279",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "虛擬帳戶限時24小時",
      "labels": [
        "匯款儲值",
        "匯率問題",
        "儲值流程",
        "虛擬帳戶"
      ],
      "body_chars": 376
    },
    {
      "id": "kb_757730acf47459ffa52664610d9d3f7f",
      "label": "百大勳章發錯了該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1255_757730acf474.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535494",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "757730ac-f474-59ff-a526-64610d9d3f7f",
      "source_id": "3736535494",
      "version": 15.0,
      "question_type": "禮物",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "客服登記抽獎流程",
      "labels": [
        "儲值活動",
        "抽獎問題",
        "活動參與",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 697
    },
    {
      "id": "kb_75953d9c573551d7864c33237df099e8",
      "label": "我購買iOS服務後，何時會收到發票或正式收據？",
      "file_type": "document",
      "source_file": "article_1256_75953d9c5735.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501518/iOS",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "75953d9c-5735-51d7-864c-33237df099e8",
      "source_id": "3738501518",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "付款異常",
      "brief_summary": "iOS儲值未入帳客服",
      "labels": [
        "發票問題",
        "收據問題",
        "ios購買"
      ],
      "body_chars": 584
    },
    {
      "id": "kb_75a3eb69d09e5591a62289a538a371ab",
      "label": "抽中獎品後，最晚什麼時候需要登記領取？",
      "file_type": "document",
      "source_file": "article_1257_75a3eb69d09e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437679",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "75a3eb69-d09e-5591-a622-89a538a371ab",
      "source_id": "3736437679",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "逾期視同放棄",
      "labels": [
        "獎品領取",
        "活動規範",
        "期限問題"
      ],
      "body_chars": 160
    },
    {
      "id": "kb_75dd7fc719ee5bf7ba0471ab49570cb5",
      "label": "我要怎麼使用積分換火箭？",
      "file_type": "document",
      "source_file": "article_1258_75dd7fc719ee.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787843",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "75dd7fc7-19ee-5bf7-ba04-71ab49570cb5",
      "source_id": "3733787843",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "火箭娃娃相關資訊",
      "brief_summary": "貓咪火箭款式與點數兌",
      "labels": [
        "獎品領取",
        "活動獎勵",
        "積分-/-兌換問題"
      ],
      "body_chars": 192
    },
    {
      "id": "kb_7606480d4e795e969efeabd6a3d37a31",
      "label": "全站樂透無法自行選號且畫面卡住該如何處理？",
      "file_type": "document",
      "source_file": "article_1259_7606480d4e79.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830846",
      "captured_at": "2026-09-19T11:55:38.445000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7606480d-4e79-5e96-9efe-abd6a3d37a31",
      "source_id": "3736830846",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "內建音樂播放器",
      "brief_summary": "音樂播放卡住排除",
      "labels": [
        "app卡頓",
        "網路問題",
        "直播異常",
        "顯示-/-系統異常"
      ],
      "body_chars": 592
    },
    {
      "id": "kb_762a9a5d2adf52519dd02af3563638e5",
      "label": "為什麼下注時常常壓哪個就輸哪個是不是被系統針對",
      "file_type": "document",
      "source_file": "article_1260_762a9a5d2adf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3486908474",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "762a9a5d-2adf-5251-9dd0-2af3563638e5",
      "source_id": "3486908474",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "遊戲異常問題",
      "brief_summary": "提供用戶ID問題詳述",
      "labels": [
        "顯示-/-系統異常"
      ],
      "body_chars": 555
    },
    {
      "id": "kb_7630c65591f054be8c1b92ff339f46f8",
      "label": "任務列表觀看時間沒有增加",
      "file_type": "document",
      "source_file": "article_1261_7630c65591f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3461808129",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7630c655-91f0-54be-8c1b-92ff339f46f8",
      "source_id": "3461808129",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "任務進度管理",
      "brief_summary": "多端登入導致時數未計",
      "labels": [],
      "body_chars": 217
    },
    {
      "id": "kb_76398e7321445b9eb7bfc2a9a52dbec3",
      "label": "請問是否有介面可以查看補簽卡的相關資訊？",
      "file_type": "document",
      "source_file": "article_1262_76398e732144.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437417",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76398e73-2144-5b9e-b7bf-c2a9a52dbec3",
      "source_id": "3678437417",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "直播間左下角三點查詢",
      "labels": [
        "補簽卡功能",
        "直播間操作",
        "簽到問題"
      ],
      "body_chars": 128
    },
    {
      "id": "kb_764c0014f7915ea5bdc88a4b1a489061",
      "label": "儲值金額可以更改嗎？",
      "file_type": "document",
      "source_file": "article_1263_764c0014f791.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404627",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "764c0014-f791-5ea5-bdc8-8a4b1a489061",
      "source_id": "3678404627",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "直播活動規則",
      "brief_summary": "客服申請轉移需提供資",
      "labels": [
        "儲值錯誤",
        "浪花轉移",
        "帳號問題",
        "儲值問題",
        "點數轉移",
        "帳號異常",
        "款項轉移",
        "儲值-/-支付問題"
      ],
      "body_chars": 756
    },
    {
      "id": "kb_765615a9e0bd5071895212ded7075b73",
      "label": "什麼是神皇等級？",
      "file_type": "document",
      "source_file": "article_1264_765615a9e0bd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "765615a9-e0bd-5071-8952-12ded7075b73",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
      "body_chars": 1243
    },
    {
      "id": "kb_7672c3ec5a545477bd7bfb2af0e3ce0e",
      "label": "剛過 12 點為什麼顯示今日數量 0 份",
      "file_type": "document",
      "source_file": "article_1265_7672c3ec5a54.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322142/12+0",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7672c3ec-5a54-5477-bd7b-fb2af0e3ce0e",
      "source_id": "3737322142",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "每日份數顯示",
      "brief_summary": "數量提示功能評估中",
      "labels": [
        "任務顯示異常",
        "功能問題",
        "進度顯示",
        "活動-/-任務問題"
      ],
      "body_chars": 228
    },
    {
      "id": "kb_7674f85d5f575d61adf5a9d88abc9b91",
      "label": "星浪人氣王",
      "file_type": "document",
      "source_file": "article_1266_7674f85d5f57.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7674f85d-5f57-5d61-adf5-a9d88abc9b91",
      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
      "body_chars": 1282
    },
    {
      "id": "kb_76778a2c28b35c4795b649ba59c147a2",
      "label": "帳號受限導致無法觀看直播或發言該如何處理？",
      "file_type": "document",
      "source_file": "article_1267_76778a2c28b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552765",
      "captured_at": "2026-09-20T04:01:37.119000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76778a2c-28b3-5c47-95b6-49ba59c147a2",
      "source_id": "3677552765",
      "version": 47.0,
      "question_type": "直播",
      "sub_type": "封鎖禁言",
      "brief_summary": "更新應用程式版本",
      "labels": [
        "觀看異常",
        "軟體問題",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "其他",
        "技術"
      ],
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      "id": "kb_767b9becbf8e4f298633df855bfee0f4",
      "label": "如何查詢幸運抽抽樂參與資格與領取狀況？",
      "file_type": "document",
      "source_file": "article_1268_767b9becbf8e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "767b9bec-bf8e-4f29-8633-df855bfee0f4",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
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    },
    {
      "id": "kb_7684c16ef5994fc1a369562f6835bf0c",
      "label": "在平台上遭遇盜用照片或網路霸凌謾罵該如何處理？",
      "file_type": "document",
      "source_file": "article_1269_7684c16ef599.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438594",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7684c16e-f599-4fc1-a369-562f6835bf0c",
      "source_id": "3363438594",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
      "labels": [],
      "body_chars": 81
    },
    {
      "id": "kb_7689fc2e5edc45deb9bbaa5f019eeffe",
      "label": "官方儲值的優惠兌換比例是多少？",
      "file_type": "document",
      "source_file": "article_1270_7689fc2e5edc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027386",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7689fc2e-5edc-45de-b9bb-aa5f019eeffe",
      "source_id": "3679027386",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "浪花兌換比例",
      "brief_summary": "依儲值金額分級遞增",
      "labels": [],
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    },
    {
      "id": "kb_7691fce785fd5e79a214d524fd9d8e55",
      "label": "遭遇重複扣款時多扣的款項會退還嗎？",
      "file_type": "document",
      "source_file": "article_1271_7691fce785fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323471",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7691fce7-85fd-5e79-a214-d524fd9d8e55",
      "source_id": "3737323471",
      "version": 22.0,
      "question_type": "儲值",
      "sub_type": "藍新金流 ATM轉帳",
      "brief_summary": "匯錯帳號金額處理",
      "labels": [
        "儲值問題",
        "vip寶箱",
        "獎勵-/-禮物問題",
        "儲值-/-支付問題",
        "收益-/-鑽石問題",
        "支援"
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      "body_chars": 975
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    {
      "id": "kb_76b4dc80f3f24d2b8fe59569a5d3594f",
      "label": "不同帳號的積分可以合併扣除兌換禮品嗎？",
      "file_type": "document",
      "source_file": "article_1272_76b4dc80f3f2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176194",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76b4dc80-f3f2-4d2b-8fe5-9569a5d3594f",
      "source_id": "3736176194",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "優惠組合兌換",
      "brief_summary": "積分優惠組合補發",
      "labels": [],
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    },
    {
      "id": "kb_76bab86b3a935acd80308d0f7f5c4c5f",
      "label": "使用 iOS 設備開聲播播放音樂時換歌音量突增且無法調整該如何處理？",
      "file_type": "document",
      "source_file": "article_1273_76bab86b3a93.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157422/iOS",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76bab86b-3a93-5acd-8030-8d0f7f5c4c5f",
      "source_id": "3055157422",
      "version": 16.0,
      "question_type": "直播",
      "sub_type": "直播間功能",
      "brief_summary": "播放器設定與歌單管理",
      "labels": [
        "各項操作功能說明",
        "直播-/-主播功能",
        "顯示-/-系統異常"
      ],
      "body_chars": 967
    },
    {
      "id": "kb_76c9d21797605b17918f2e454cbb179b",
      "label": "為什麼主播開播時特效無法顯示？",
      "file_type": "document",
      "source_file": "article_1274_76c9d2179760.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357260",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76c9d217-9760-5b17-918f-2e454cbb179b",
      "source_id": "3675357260",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "舉報功能問題",
      "brief_summary": "主播已自行開啟聲音",
      "labels": [
        "舉報回饋",
        "觀看異常",
        "系統通知"
      ],
      "body_chars": 502
    },
    {
      "id": "kb_76d2c1ec5c4552f794474ba8fcfc0dd7",
      "label": "為什麼主播等級升級所需的祝福值計算與預期不同？",
      "file_type": "document",
      "source_file": "article_1275_76d2c1ec5c45.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056402526",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76d2c1ec-5c45-52f7-9447-4ba8fcfc0dd7",
      "source_id": "3056402526",
      "version": 12.0,
      "question_type": "直播",
      "sub_type": "家族等級計數器",
      "brief_summary": "主播家族計數器說明",
      "labels": [
        "各項操作功能說明",
        "會員-/-等級問題"
      ],
      "body_chars": 913
    },
    {
      "id": "kb_76feb804eae25ab796e81904d608f67a",
      "label": "我不想讓別人知道我的年紀、生日可以嗎？",
      "file_type": "document",
      "source_file": "article_1276_76feb804eae2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055583371",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "76feb804-eae2-5ab7-96e8-1904d608f67a",
      "source_id": "3055583371",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "個人資料隱私設定",
      "brief_summary": "僅顯示生日月日",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 51
    },
    {
      "id": "kb_772a7820b17c532f8324c53ee478f56b",
      "label": "如何使用「彈幕喇叭(獨佔頭條)」功能",
      "file_type": "document",
      "source_file": "article_1277_772a7820b17c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055321393",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "772a7820-b17c-532f-8324-c53ee478f56b",
      "source_id": "3055321393",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "彈幕喇叭功能",
      "brief_summary": "使用方法及浪花消耗",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 148
    },
    {
      "id": "kb_77437e52675e5441a9cf1064aa32f6c8",
      "label": "什麼是VIP迎賓活動？如何參加？",
      "file_type": "document",
      "source_file": "article_1278_77437e52675e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952071/VIP",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "77437e52-675e-5441-a9cf-1064aa32f6c8",
      "source_id": "3731952071",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "520 VIP活動登記",
      "brief_summary": "520VIP活動登記",
      "labels": [
        "vip活動",
        "資格審核",
        "活動參與"
      ],
      "body_chars": 194
    },
    {
      "id": "kb_7752d4bade7b534b8ba4e48bf060473c",
      "label": "會員到期時是否會扣除浪花續費？",
      "file_type": "document",
      "source_file": "article_1279_7752d4bade7b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3422355457",
      "captured_at": "2026-09-20T16:01:35.323000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7752d4ba-de7b-534b-8ba4-e48bf060473c",
      "source_id": "3422355457",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "儲值款項處理",
      "brief_summary": "會員期限獎勵未增加",
      "labels": [
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "會員-/-等級問題",
        "技術",
        "會員"
      ],
      "body_chars": 528
    },
    {
      "id": "kb_7762d02be5d258faa1747148c2affb9c",
      "label": "如何申請解綁手機號碼以便綁定到新帳號？",
      "file_type": "document",
      "source_file": "article_1280_7762d02be5d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748869",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7762d02b-e5d2-58fa-a174-7148c2affb9c",
      "source_id": "3737748869",
      "version": 13.0,
      "question_type": "帳號",
      "sub_type": "手機號碼問題",
      "brief_summary": "手機解綁處理時間",
      "labels": [
        "帳號綁定",
        "手機綁定",
        "功能操作",
        "帳號-/-登入問題"
      ],
      "body_chars": 428
    },
    {
      "id": "kb_7763a261f49453cb9f677382c142bad9",
      "label": "在官網儲值頁面如何切換帳號，或切換時畫面空白該如何處理？",
      "file_type": "document",
      "source_file": "article_1281_7763a261f494.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092289",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7763a261-f494-53cb-9f67-7382c142bad9",
      "source_id": "3737092289",
      "version": 13.0,
      "question_type": "帳號",
      "sub_type": "帳號切換",
      "brief_summary": "帳號切換教學",
      "labels": [
        "登入問題",
        "帳號異常",
        "facebook登入",
        "帳號-/-登入問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 971
    },
    {
      "id": "kb_776ca2eb231c5c1b907b5ee5bae13b42",
      "label": "為什麼聲播活動較少，活動都集中在秀場？",
      "file_type": "document",
      "source_file": "article_1282_776ca2eb231c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045581",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "776ca2eb-231c-5c1b-907b-5ee5bae13b42",
      "source_id": "3676045581",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "動態廣場",
      "brief_summary": "活動規劃由相關單位負",
      "labels": [
        "活動規劃",
        "意見回饋"
      ],
      "body_chars": 210
    },
    {
      "id": "kb_7787a735a6f15806aef7e5edcf50a7d5",
      "label": "如何申請更換或兌換人氣商品獎勵？",
      "file_type": "document",
      "source_file": "article_1283_7787a735a6f1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493346",
      "captured_at": "2026-09-20T16:01:31.481000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7787a735-a6f1-5806-aef7-e5edcf50a7d5",
      "source_id": "3731493346",
      "version": 17.0,
      "question_type": "其他",
      "sub_type": "浪花兌換比例",
      "brief_summary": "現金浪花兌換比例",
      "labels": [
        "儲值問題",
        "兌換比例",
        "浪花",
        "積分-/-兌換問題",
        "收益-/-鑽石問題",
        "儲值-/-支付問題",
        "活動-/-任務問題",
        "禮物"
      ],
      "body_chars": 684
    },
    {
      "id": "kb_778d87a1c18d4ba09d329ce6c111bbc3",
      "label": "送禮開出大獎未顯示特效該如何申請補發？",
      "file_type": "document",
      "source_file": "article_1284_778d87a1c18d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748491",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "778d87a1-c18d-4ba0-9d32-9ce6c111bbc3",
      "source_id": "3737748491",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "帝王贈活動",
      "brief_summary": "小帝王贈禮物補發",
      "labels": [],
      "body_chars": 365
    },
    {
      "id": "kb_77b6860a070251d3b197be775cc4c4ab",
      "label": "若對活動玩法或禮物設計有建議該如何處理？",
      "file_type": "document",
      "source_file": "article_1285_77b6860a0702.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056402636",
      "captured_at": "2026-09-20T04:01:39.964000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "77b6860a-0702-51d3-b197-be775cc4c4ab",
      "source_id": "3056402636",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "家族功能",
      "brief_summary": "禮物融合操作流程",
      "labels": [
        "各項操作功能說明",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 218
    },
    {
      "id": "kb_77c21345ef925ec99c7949b12c02ddc1",
      "label": "如何前往主播中心？",
      "file_type": "document",
      "source_file": "article_1286_77c21345ef92.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773595",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "77c21345-ef92-5ec9-9c79-49b12c02ddc1",
      "source_id": "3730773595",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "主播中心",
      "brief_summary": "主播中心前往方式",
      "labels": [
        "推薦位申請",
        "主播功能",
        "資格條件",
        "直播-/-主播功能"
      ],
      "body_chars": 298
    },
    {
      "id": "kb_77c8a661cdf9586ebf7486559f3da6b8",
      "label": "「鑽石之約」活動的結束日期為何？",
      "file_type": "document",
      "source_file": "article_1287_77c8a661cdf9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952896",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "77c8a661-cdf9-586e-bf74-86559f3da6b8",
      "source_id": "3731952896",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "鑽石之約",
      "brief_summary": "鑽石之約活動期間",
      "labels": [
        "活動優惠",
        "活動規劃"
      ],
      "body_chars": 170
    },
    {
      "id": "kb_77dfb8eb44f752a28b18d40ca343a5b6",
      "label": "貴族如何關閉",
      "file_type": "document",
      "source_file": "article_1288_77dfb8eb44f7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3530948616",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "77dfb8eb-44f7-52a2-8b18-d40ca343a5b6",
      "source_id": "3530948616",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族服務設定",
      "brief_summary": "齒輪設定隱藏通知隱身",
      "labels": [],
      "body_chars": 88
    },
    {
      "id": "kb_7806ad3d1f635c938dbece962397225c",
      "label": "為什麼挑戰任務進度顯示不正確？",
      "file_type": "document",
      "source_file": "article_1289_7806ad3d1f63.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787750",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7806ad3d-1f63-5c93-8dbe-ce962397225c",
      "source_id": "3733787750",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "家族應援點數",
      "brief_summary": "應援點數延遲入帳",
      "labels": [
        "活動任務",
        "任務條件",
        "進度計算"
      ],
      "body_chars": 552
    },
    {
      "id": "kb_781243186ef258e2b0356958ce0b6031",
      "label": "首頁與導覽（熱門/新秀/聊天/關播頁）",
      "file_type": "document",
      "source_file": "article_1290_781243186ef2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363274756",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78124318-6ef2-58e2-b035-6958ce0b6031",
      "source_id": "3363274756",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "浪LIVE首頁導覽",
      "brief_summary": "上下滑切換直播間",
      "labels": [
        "產品功能"
      ],
      "body_chars": 448
    },
    {
      "id": "kb_7818e3ccf49b5a96b744e258d3db7140",
      "label": "6月金曲賽獲勝主播會參加7/17的線下演唱會嗎？",
      "file_type": "document",
      "source_file": "article_1291_7818e3ccf49b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830784/6+7+17",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7818e3cc-f49b-5a96-b744-e258d3db7140",
      "source_id": "3736830784",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "受邀名單通常不公開",
      "labels": [
        "資訊公開",
        "活動名單",
        "客服權限"
      ],
      "body_chars": 271
    },
    {
      "id": "kb_7838b1b50fcd571c8b29f827cf39978b",
      "label": "因遭詐騙協助他人儲值浪花是否可以申請退款或刷退？",
      "file_type": "document",
      "source_file": "article_1292_7838b1b50fcd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345463",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7838b1b5-0fcd-571c-8b29-f827cf39978b",
      "source_id": "3732345463",
      "version": 17.0,
      "question_type": "支援",
      "sub_type": "退款與損失處理",
      "brief_summary": "會員儲值退費規範",
      "labels": [
        "儲值",
        "銀行匯款",
        "虛擬帳戶",
        "客服-/-服務諮詢",
        "其他",
        "儲值-/-支付問題"
      ],
      "body_chars": 1043
    },
    {
      "id": "kb_783a5a3f335252c381c0811ec7b62956",
      "label": "在結榜時刻壓秒送禮導致榜單排名未更新，該如何處理？",
      "file_type": "document",
      "source_file": "article_1293_783a5a3f3352.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676143686",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "783a5a3f-3352-52c3-81c0-811ec7b62956",
      "source_id": "3676143686",
      "version": 20.0,
      "question_type": "禮物",
      "sub_type": "壓秒送禮排名未更新",
      "brief_summary": "壓秒送禮榜單未更新",
      "labels": [
        "物品消失",
        "客服查詢",
        "虛寶異常",
        "物品遺失",
        "背包問題",
        "獎勵-/-禮物問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 410
    },
    {
      "id": "kb_7844d408d0b95769af38340440ca6b41",
      "label": "為什麼我無法在直播間內直接贈送會員給其他人？",
      "file_type": "document",
      "source_file": "article_1294_7844d408d0b9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677454543",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7844d408-d0b9-5769-af38-340440ca6b41",
      "source_id": "3677454543",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "加碼任務活動",
      "brief_summary": "需退出直播間至主頁贈",
      "labels": [
        "直播功能",
        "會員贈送",
        "功能限制"
      ],
      "body_chars": 278
    },
    {
      "id": "kb_7851110a72f45cd08fab23bf1305bc8a",
      "label": "為什麼會收到系統隨機抽樣的關心訊息？",
      "file_type": "document",
      "source_file": "article_1295_7851110a72f4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093230",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7851110a-72f4-5cd0-8fab-23bf1305bc8a",
      "source_id": "3737093230",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "關心訊息",
      "brief_summary": "收到關心訊息原因",
      "labels": [
        "系統通知",
        "訊息說明"
      ],
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    },
    {
      "id": "kb_7879b351c065571dbbc0e3806d5bea83",
      "label": "找不到 VIP 幸運刮刮卡活動頁面該怎麼辦？",
      "file_type": "document",
      "source_file": "article_1296_7879b351c065.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535965/VIP",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7879b351-c065-571d-bbc0-e3806d5bea83",
      "source_id": "3736535965",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "VIP幸運刮刮卡",
      "brief_summary": "VIP刮刮卡活動頁面",
      "labels": [
        "活動查詢",
        "活動問題"
      ],
      "body_chars": 323
    },
    {
      "id": "kb_788c106aadb844e28f12ed18d22975b6",
      "label": "若有大額儲值需求該如何申請與付款？",
      "file_type": "document",
      "source_file": "article_1297_788c106aadb8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502958",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "788c106a-adb8-44e2-8f12-ed18d22975b6",
      "source_id": "3738502958",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "大額指定金額儲值處理",
      "labels": [],
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    },
    {
      "id": "kb_788c576edb7c5b19b67d7dd9e4041425",
      "label": "香檳禮物的半價日是每月的幾號？",
      "file_type": "document",
      "source_file": "article_1298_788c576edb7c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405850",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "788c576e-db7c-5b19-b67d-7dd9e4041425",
      "source_id": "3736405850",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "香檳禮物半價日說明",
      "labels": [
        "活動問題",
        "禮物特價",
        "優惠資訊"
      ],
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    {
      "id": "kb_78990ac8eaac52d2bf5e5c46f44ebce1",
      "label": "當客服長時間未回應時，我該如何確認客服是否在線？",
      "file_type": "document",
      "source_file": "article_1299_78990ac8eaac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676438612",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78990ac8-eaac-52d2-bf5e-5c46f44ebce1",
      "source_id": "3676438612",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "耐心等候回覆",
      "labels": [
        "客服回應",
        "等待回覆",
        "回應延遲"
      ],
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    },
    {
      "id": "kb_78a5e2567cca563eb96d04e74b5652f0",
      "label": "每日上限餘額的刷新時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_1300_78a5e2567cca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461328",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78a5e256-7cca-563e-b96d-04e74b5652f0",
      "source_id": "3731461328",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "每日上限重置時間",
      "labels": [
        "額度上限",
        "儲值方式"
      ],
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    {
      "id": "kb_78a7e17d0f8f5f31974a4bcd2947d961",
      "label": "超商代碼繳費的期限、入帳時間與相關限制為何？",
      "file_type": "document",
      "source_file": "article_1301_78a7e17d0f8f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773288",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78a7e17d-0f8f-5f31-974a-4bcd2947d961",
      "source_id": "3730773288",
      "version": 13.0,
      "question_type": "儲值",
      "sub_type": "超商代碼繳費",
      "brief_summary": "超商代碼繳費儲值流程",
      "labels": [
        "虛擬禮物",
        "兌換問題",
        "儲值問題",
        "儲值-/-支付問題",
        "其他"
      ],
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      "id": "kb_78bfe7536756537492cc7573323f339b",
      "label": "主播重開機後為什麼還是看不到想衝刺的新活動選項？",
      "file_type": "document",
      "source_file": "article_1302_78bfe7536756.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979836",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78bfe753-6756-5374-92cc-7573323f339b",
      "source_id": "3675979836",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "主播活動",
      "brief_summary": "向主播本人詢問活動詳",
      "labels": [
        "活動查詢",
        "經紀活動",
        "站外資訊",
        "直播-/-主播功能",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_78c88b492f9f549bb4269f74bf82b52c",
      "label": "大額現金儲值是否有額外折扣或優惠？",
      "file_type": "document",
      "source_file": "article_1303_78c88b492f9f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438057",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78c88b49-2f9f-549b-b426-9f74bf82b52c",
      "source_id": "3736438057",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "現金儲值",
      "brief_summary": "大額現金儲值優惠與比",
      "labels": [
        "儲值優惠",
        "浪花比值",
        "現金儲值"
      ],
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      "id": "kb_78ccd9a65f315f79b253dd38552c929e",
      "label": "平台是否會透過電話聯繫用戶或通知活動資訊？",
      "file_type": "document",
      "source_file": "article_1304_78ccd9a65f31.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501425",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78ccd9a6-5f31-5f79-b253-dd38552c929e",
      "source_id": "3738501425",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "平台消息通知",
      "brief_summary": "隨機抽取用戶收集意見",
      "labels": [
        "平台通知",
        "用戶關懷",
        "意見回饋",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
      ],
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    },
    {
      "id": "kb_78e976babe385142890b8611811bc27a",
      "label": "購買帝王贈相關商品是否會獲得勳章？勳章種類是否相同？",
      "file_type": "document",
      "source_file": "article_1305_78e976babe38.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677978775",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78e976ba-be38-5142-890b-8611811bc27a",
      "source_id": "3677978775",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "勳章兌換查看",
      "brief_summary": "獲得方式與種類說明",
      "labels": [
        "勳章獲得",
        "獎勵種類",
        "帝王贈品"
      ],
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    },
    {
      "id": "kb_78ea3a5299885ac6aede064088a4d008",
      "label": "虛擬形象時尚值是什麼？",
      "file_type": "document",
      "source_file": "article_1306_78ea3a529988.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057057920",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78ea3a52-9988-5ac6-aede-064088a4d008",
      "source_id": "3057057920",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "時尚值達4000獲金",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
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      "id": "kb_78eedeb3bf8b534788465e799c0e6570",
      "label": "請問第三方司法單位是什麼？遇到權益受威脅或侵害時該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521106",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78eedeb3-bf8b-5347-8846-5e799c0e6570",
      "source_id": "3675521106",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "AI判定修正",
      "brief_summary": "AI判定結果修正",
      "labels": [
        "權益受損",
        "司法協助",
        "證據蒐集"
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    },
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      "id": "kb_78fd5f1f61705a32bcf6f12efd2aa4de",
      "label": "遊戲中獎機率是否異常？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831887",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676831887",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "禮物無法退回需與主播",
      "labels": [
        "禮物退款",
        "贈禮退回",
        "消費爭議",
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 713
    },
    {
      "id": "kb_78ff124a11f95527baa74ed94fcba667",
      "label": "遊戲結果有輸有贏是否正常？懷疑有BUG該如何處理？",
      "file_type": "document",
      "source_file": "article_1309_78ff124a11f9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676176430/BUG",
      "captured_at": "2026-09-20T16:01:35.323000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "78ff124a-11f9-5527-baa7-4ed94fcba667",
      "source_id": "3676176430",
      "version": 25.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "隨機機率與公平性說明",
      "labels": [
        "遊戲機率",
        "遊戲公平性",
        "小遊戲問題",
        "機率不公",
        "遊戲體驗",
        "輸贏問題",
        "技術"
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      "id": "kb_79034543e6975876af1a15e2a890d475",
      "label": "請問「獲得所有異色禮物」是什麼意思？會有什麼獎勵？",
      "file_type": "document",
      "source_file": "article_1310_79034543e697.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460970",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79034543-e697-5876-af1a-15e2a890d475",
      "source_id": "3731460970",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "獲得所有異色禮物",
      "brief_summary": "異色禮物獎勵說明",
      "labels": [
        "活動獎勵",
        "任務說明"
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      "id": "kb_7910376fd13057b9b57e62786ddb82d0",
      "label": "為什麼「新生代爭霸戰」活動公告標題為「台灣大車隊」但視覺圖示顯示「LINE GO」？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330437/LINE+GO",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7910376f-d130-57b9-b57e-62786ddb82d0",
      "source_id": "3949330437",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "新生代爭霸戰",
      "brief_summary": "活動車隊與圖示不一致",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 1986
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    {
      "id": "kb_79358a8707845bc58ab9e0a91afd0062",
      "label": "台幣儲值金額與浪花數的兌換比例為何？",
      "file_type": "document",
      "source_file": "article_1312_79358a870784.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027386",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79358a87-0784-5bc5-8ab9-e0a91afd0062",
      "source_id": "3679027386",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "浪花兌換比例",
      "brief_summary": "依儲值金額分級遞增",
      "labels": [
        "儲值問題",
        "浪花兌換",
        "儲值匯率"
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      "id": "kb_794f49c8d732561895c14a839ff99138",
      "label": "金曲挑戰者的實體演唱會時間與地點？",
      "file_type": "document",
      "source_file": "article_1313_794f49c8d732.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "794f49c8-d732-5618-95c1-4a839ff99138",
      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
        "活動-/-任務問題"
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      "body_chars": 1583
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      "id": "kb_796148bd9fdb57159f3b7dfcacfe0c3a",
      "label": "不同活動的贈禮是否會影響人氣浪之星分數？",
      "file_type": "document",
      "source_file": "article_1314_796148bd9fdb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535983",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "796148bd-9fdb-5715-9f3b-7dfcacfe0c3a",
      "source_id": "3736535983",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "人氣浪之星分數",
      "brief_summary": "活動贈禮對浪之星分數",
      "labels": [
        "活動規則",
        "禮物機制",
        "分數計算"
      ],
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    },
    {
      "id": "kb_796ad4f017a65891ad16070937f5cd44",
      "label": "交易扣款後會員續訂未生效該如何處理？",
      "file_type": "document",
      "source_file": "article_1315_796ad4f017a6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461666",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "796ad4f0-17a6-5891-ad16-070937f5cd44",
      "source_id": "3731461666",
      "version": 5.0,
      "question_type": "會員",
      "sub_type": "會員購買與獎勵",
      "brief_summary": "購買後權益未生效處理",
      "labels": [
        "支付查詢",
        "訂單問題",
        "款項查詢"
      ],
      "body_chars": 320
    },
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      "id": "kb_79c9e4fdb76655b3acbb90aaa436e856",
      "label": "為什麼我兌換的生日飄頻沒有出現？",
      "file_type": "document",
      "source_file": "article_1316_79c9e4fdb766.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093687",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79c9e4fd-b766-55b3-acbb-90aaa436e856",
      "source_id": "3737093687",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "生日跑馬燈",
      "brief_summary": "生日飄頻未出現",
      "labels": [
        "生日活動",
        "功能異常",
        "兌換問題"
      ],
      "body_chars": 696
    },
    {
      "id": "kb_79ca267de0b5505c8a6a3c10e24232ad",
      "label": "如何反映遊戲內疑似作弊或機率不公的問題？",
      "file_type": "document",
      "source_file": "article_1317_79ca267de0b5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830665",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79ca267d-e0b5-505c-8a6a-3c10e24232ad",
      "source_id": "3736830665",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "商品功能建議",
      "brief_summary": "捕魚機改拉霸機建議",
      "labels": [
        "遊戲異常",
        "補償問題",
        "功能異常"
      ],
      "body_chars": 278
    },
    {
      "id": "kb_79cb33fc822956a6b236a479a4b8f59f",
      "label": "背包內的禮物或特效即將過期該如何申請延長時效？",
      "file_type": "document",
      "source_file": "article_1318_79cb33fc8229.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345115",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79cb33fc-8229-56a6-b236-a479a4b8f59f",
      "source_id": "3732345115",
      "version": 15.0,
      "question_type": "禮物",
      "sub_type": "背包禮物",
      "brief_summary": "背包禮物過期不補發",
      "labels": [
        "禮物問題",
        "獎勵補發",
        "活動獎勵",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 648
    },
    {
      "id": "kb_79f90546963f541d9e8f8e56b8c7a084",
      "label": "如何得知浪Live官方IG的活動資訊？",
      "file_type": "document",
      "source_file": "article_1319_79f90546963f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054993747/Live+IG",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79f90546-963f-541d-9e8f-8e56b8c7a084",
      "source_id": "3054993747",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "官方IG活動資訊",
      "brief_summary": "浪Live官方IG活",
      "labels": [
        "會員相關",
        "獎勵-/-禮物問題",
        "直播-/-主播功能",
        "活動-/-任務問題"
      ],
      "body_chars": 430
    },
    {
      "id": "kb_79fc3e6fcb27519b8147314d77017bdb",
      "label": "客服中心可以幫忙查詢或告知綁定的 Google 帳號完整信箱嗎？",
      "file_type": "document",
      "source_file": "article_1320_79fc3e6fcb27.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952940/Google",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "79fc3e6f-cb27-519b-8147-314d77017bdb",
      "source_id": "3731952940",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "Google 帳戶設定",
      "brief_summary": "Google帳號查詢",
      "labels": [
        "帳號問題",
        "登入問題",
        "忘記帳號",
        "帳號-/-登入問題"
      ],
      "body_chars": 406
    },
    {
      "id": "kb_7a12e9d9a7665479a10aea858bfadb23",
      "label": "圖鑑收集活動機率過低該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1321_7a12e9d9a766.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214027",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7a12e9d9-a766-5479-a10a-ea858bfadb23",
      "source_id": "3732214027",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "圖鑑收集活動",
      "brief_summary": "活動機率客服反饋",
      "labels": [
        "活動問題",
        "禮物顯示異常",
        "活動-/-任務問題"
      ],
      "body_chars": 373
    },
    {
      "id": "kb_7a60b9791ef8591c89f09948b95d92ae",
      "label": "在海外無法收取台灣簡訊，導致無法在官網儲值該如何處理？",
      "file_type": "document",
      "source_file": "article_1322_7a60b9791ef8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125043",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7a60b979-1ef8-591c-89f0-9948b95d92ae",
      "source_id": "3737125043",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "第一等活動",
      "brief_summary": "第一等投遞026問題",
      "labels": [
        "簡訊問題",
        "儲值失敗",
        "海外使用"
      ],
      "body_chars": 556
    },
    {
      "id": "kb_7a61d95ac87e53af8a6567500941ee79",
      "label": "直播間熱度怎麼看？",
      "file_type": "document",
      "source_file": "article_1323_7a61d95ac87e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452212",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7a61d95a-c87e-53af-8a65-67500941ee79",
      "source_id": "3055452212",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "熱度顯示",
      "brief_summary": "直播間熱度查看",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 109
    },
    {
      "id": "kb_7a65195ce8fa540fb7cfbf14d4dd461b",
      "label": "為什麼10月生日的主播會被算在9月榜單中？",
      "file_type": "document",
      "source_file": "article_1324_7a65195ce8fa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772527/10+9",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7a65195c-e8fa-540f-b7cf-bf14d4dd461b",
      "source_id": "3730772527",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "生日禮物活動",
      "brief_summary": "提前五日開啟活動",
      "labels": [
        "活動規則",
        "榜單顯示",
        "生日活動"
      ],
      "body_chars": 252
    },
    {
      "id": "kb_7aa9a28c518d59cfbb21155472eab723",
      "label": "傳送影片時需要提供哪些設備資訊？",
      "file_type": "document",
      "source_file": "article_1325_7aa9a28c518d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055223171",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7aa9a28c-518d-59cf-bb21-155472eab723",
      "source_id": "3055223171",
      "version": 19.0,
      "question_type": "支援",
      "sub_type": "手機裝置功能",
      "brief_summary": "貼圖新增刪除限制",
      "labels": [
        "各項操作功能說明",
        "客服-/-服務諮詢",
        "積分-/-兌換問題",
        "其他",
        "顯示-/-系統異常"
      ],
      "body_chars": 551
    },
    {
      "id": "kb_7ab18f3ad5265040987bc9e3c46996f5",
      "label": "系統會不會有自動扣款浪花的情況？",
      "file_type": "document",
      "source_file": "article_1326_7ab18f3ad526.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731459880",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7ab18f3a-d526-5040-987b-c9e3c46996f5",
      "source_id": "3731459880",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "道具自動轉現金",
      "brief_summary": "項目自動轉現金原因與",
      "labels": [
        "自動扣款",
        "浪花消耗",
        "帳務問題"
      ],
      "body_chars": 151
    },
    {
      "id": "kb_7ad39fc6697c5571b3b7d1fdf75e6f07",
      "label": "為什麼分享直播到 LINE 時產生的網址會那麼長一串？",
      "file_type": "document",
      "source_file": "article_1327_7ad39fc6697c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054994089/LINE",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7ad39fc6-697c-5571-b3b7-d1fdf75e6f07",
      "source_id": "3054994089",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "直播間分享",
      "brief_summary": "完成任務增加熱度",
      "labels": [
        "各項操作功能說明",
        "顯示-/-系統異常",
        "直播-/-主播功能"
      ],
      "body_chars": 208
    },
    {
      "id": "kb_7ae715ce997c5506b0ec2d4813330753",
      "label": "為什麼我沒辦法打電話？",
      "file_type": "document",
      "source_file": "article_1328_7ae715ce997c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3053846745",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7ae715ce-997c-5506-b0ec-2d4813330753",
      "source_id": "3053846745",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "手機號碼問題",
      "brief_summary": "提供解綁資料",
      "labels": [
        "各項操作功能說明",
        "顯示-/-系統異常"
      ],
      "body_chars": 597
    },
    {
      "id": "kb_7b03c854c2894de69302f90f5ee5d306",
      "label": "超級王牌遊戲的規則說明為何？",
      "file_type": "document",
      "source_file": "article_1329_7b03c854c289.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878912006",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b03c854-c289-4de6-9302-f90f5ee5d306",
      "source_id": "3878912006",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "第六戰",
      "brief_summary": "玩法與賠付規則",
      "labels": [],
      "body_chars": 17
    },
    {
      "id": "kb_7b1bcfe273a552c784752940c2ad5494",
      "label": "贈送愛的遠航禮物是否會觸發連擊特效？",
      "file_type": "document",
      "source_file": "article_1330_7b1bcfe273a5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787039",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b1bcfe2-73a5-52c7-8475-2940c2ad5494",
      "source_id": "3733787039",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "愛的遠航",
      "brief_summary": "愛的遠航連擊特效條件",
      "labels": [
        "產品功能",
        "送禮功能",
        "特效顯示",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 193
    },
    {
      "id": "kb_7b20fcbe955757a5bb7afc3b93ee9c50",
      "label": "合成禮物後，為什麼找不到禮物？合成的禮物在哪裡？",
      "file_type": "document",
      "source_file": "article_1331_7b20fcbe9557.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676504213",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b20fcbe-9557-57a5-bb7a-fc3b93ee9c50",
      "source_id": "3676504213",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "禮物特效顯示問題",
      "brief_summary": "合成後獲得贈送權",
      "labels": [
        "禮物查找",
        "禮物使用",
        "虛擬物品"
      ],
      "body_chars": 438
    },
    {
      "id": "kb_7b32213156a75aef8b10190e4153eb8c",
      "label": "App 畫面或特定功能未顯示該如何處理？",
      "file_type": "document",
      "source_file": "article_1332_7b32213156a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175479/App",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b322131-56a7-5aef-8b10-190e4153eb8c",
      "source_id": "3736175479",
      "version": 19.0,
      "question_type": "禮物",
      "sub_type": "禮物異常",
      "brief_summary": "送禮特效未顯示補發申",
      "labels": [
        "禮物顯示異常",
        "補償申請",
        "特效問題",
        "獎勵-/-禮物問題",
        "直播-/-主播功能",
        "活動-/-任務問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 847
    },
    {
      "id": "kb_7b42288cdfaa56a69c61a9581618e18f",
      "label": "為什麼我贏了遊戲卻沒有獲得賠償，反而顯示為0？這是否是詐騙？",
      "file_type": "document",
      "source_file": "article_1333_7b42288cdfaa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455598/0",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b42288c-dfaa-56a6-9c61-a9581618e18f",
      "source_id": "3675455598",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "獎金顯示為零需聯繫客",
      "labels": [
        "獎金異常",
        "獎勵發放",
        "詐騙疑慮"
      ],
      "body_chars": 235
    },
    {
      "id": "kb_7b652c8c4c8755df92a0f99f64734f2c",
      "label": "儲值後活動轉盤抽獎次數未即時更新該如何處理？",
      "file_type": "document",
      "source_file": "article_1334_7b652c8c4c87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749522",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b652c8c-4c87-55df-92a0-f99f64734f2c",
      "source_id": "3737749522",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "盛夏星河花火祭",
      "brief_summary": "活動前儲值不計入抽獎",
      "labels": [
        "活動問題",
        "次數未增加",
        "顯示異常",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 399
    },
    {
      "id": "kb_7b6bd96625555acab24b724b4dec3594",
      "label": "清除按讚的愛心後，為什麼會再次出現？",
      "file_type": "document",
      "source_file": "article_1335_7b6bd9662555.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344676",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b6bd966-2555-5aca-b24b-724b4dec3594",
      "source_id": "3732344676",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "不明愛心",
      "brief_summary": "取消愛心重複出現",
      "labels": [
        "產品功能異常",
        "顯示異常",
        "緩存問題"
      ],
      "body_chars": 485
    },
    {
      "id": "kb_7b8781d2def253efab254c6a0daea500",
      "label": "虛擬形象重複的服飾可以售出(拆解)嗎？",
      "file_type": "document",
      "source_file": "article_1336_7b8781d2def2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057058017",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b8781d2-def2-53ef-ab25-4c6a0daea500",
      "source_id": "3057058017",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "",
      "brief_summary": "重複服飾拆解說明",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 163
    },
    {
      "id": "kb_7b87d4efee9e4654a0a6d1618f2b75c8",
      "label": "儲值金額三萬元可以使用超商代碼繳費嗎？",
      "file_type": "document",
      "source_file": "article_1337_7b87d4efee9e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7b87d4ef-ee9e-4654-a0a6-d1618f2b75c8",
      "source_id": "3591012376",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
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    },
    {
      "id": "kb_7bbd27347a8f54f5a71cf4fb38f7113a",
      "label": "如何申請公會入駐？需要準備哪些資料？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830536",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736830536",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "公會入駐",
      "brief_summary": "寄送資料至招募信箱",
      "labels": [
        "入駐申請",
        "合作夥伴",
        "經紀公司合作"
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      "label": "貓狗大作戰的海星如何取得？海星不足該怎麼辦？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786965",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786965",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "貓狗大戰海星場",
      "brief_summary": "浪花扣除金額異常申訴",
      "labels": [
        "遊戲貨幣",
        "道具獲取"
      ],
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    {
      "id": "kb_7bf84f7c187f5b44ab507d79c0a7a6af",
      "label": "帳號被禁播了要怎麼解決？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676405889",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7bf84f7c-187f-5b44-ab50-7d79c0a7a6af",
      "source_id": "3676405889",
      "version": 19.0,
      "question_type": "支援",
      "sub_type": "封鎖禁言",
      "brief_summary": "保留證據聯繫客服",
      "labels": [
        "騷擾檢舉",
        "玩家行為",
        "申訴處理",
        "直播-/-主播功能"
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      "id": "kb_7c2c0f84b4715dc394860bfd052bda5c",
      "label": "合約剩最後一個月，沒有續約還可以報名公演嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214282",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c2c0f84-b471-5dc3-9486-0bfd052bda5c",
      "source_id": "3732214282",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "申請時段",
      "brief_summary": "申請時段逐日開放",
      "labels": [
        "客服聯繫",
        "主播協助",
        "聯絡管道",
        "直播-/-主播功能",
        "活動-/-任務問題",
        "客服-/-服務諮詢",
        "其他"
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      "id": "kb_7c55bc5294e355169920ffde3f0ba22a",
      "label": "開播聽不到禮物聲音是聲卡或手機的問題嗎？",
      "file_type": "document",
      "source_file": "article_1342_7c55bc5294e3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952169",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c55bc52-94e3-5516-9920-ffde3f0ba22a",
      "source_id": "3731952169",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "禮物音效異常",
      "brief_summary": "直播聽不到禮物聲音排",
      "labels": [
        "實體禮物",
        "中獎處理",
        "禮物贈與",
        "獎勵-/-禮物問題",
        "直播-/-主播功能"
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      "body_chars": 212
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      "id": "kb_7c5e9059399056d4a9ba50a3ec4d1129",
      "label": "請問活動中哪些浪花禮物符合資格？",
      "file_type": "document",
      "source_file": "article_1343_7c5e90593990.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772914",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772914",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "七夕浪花返還範圍查詢",
      "labels": [
        "活動資格",
        "禮物資格"
      ],
      "body_chars": 139
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      "id": "kb_7c700fd1fdd2541d8970bdfc3746c151",
      "label": "購買浪LIVE會員後若需申請補發該如何操作？",
      "file_type": "document",
      "source_file": "article_1344_7c700fd1fdd2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092873/LIVE",
      "captured_at": "2026-09-20T04:01:36.105000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c700fd1-fdd2-541d-8970-bdfc3746c151",
      "source_id": "3679092873",
      "version": 19.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "付款方式與連結注意事",
      "labels": [
        "儲值問題",
        "付款方式",
        "儲值教學",
        "儲值-/-支付問題",
        "會員",
        "支援"
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      "id": "kb_7c7817d7e7925de4a60f63157d52b341",
      "label": "為什麼5000元的獎勵沒有直接發放？",
      "file_type": "document",
      "source_file": "article_1345_7c7817d7e792.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951309/5000",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c7817d7-e792-5de4-a60f-63157d52b341",
      "source_id": "3731951309",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "儲值獎勵未發放原因",
      "labels": [
        "儲值獎勵",
        "獎勵發放",
        "活動獎勵",
        "活動-/-任務問題"
      ],
      "body_chars": 321
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    {
      "id": "kb_7c7fd21d2b185fbdb9cbf3e2a3d1c202",
      "label": "公演評分中的「Hen讚」需要多少浪花？",
      "file_type": "document",
      "source_file": "article_1346_7c7fd21d2b18.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256171/Hen",
      "captured_at": "2026-09-20T16:01:28.167000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c7fd21d-2b18-5fbd-b9cb-f3e2a3d1c202",
      "source_id": "3737256171",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "公演活動",
      "brief_summary": "活動內查看獎勵內容",
      "labels": [
        "活動獎勵",
        "資訊查詢",
        "活動"
      ],
      "body_chars": 779
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      "id": "kb_7c93d0ce49d9573482b763830302ce99",
      "label": "在直播間中獎若超過填寫期限是否還能補填領獎？",
      "file_type": "document",
      "source_file": "article_1347_7c93d0ce49d9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749507",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c93d0ce-49d9-5734-82b7-63830302ce99",
      "source_id": "3737749507",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "直播間中獎表單",
      "brief_summary": "直播中獎逾期無法補填",
      "labels": [
        "表單過期",
        "通知重發",
        "中獎問題",
        "活動-/-任務問題"
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      "body_chars": 238
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    {
      "id": "kb_7c9d0971700b53c08d57d175817b13b4",
      "label": "經驗值顯示「x20」是什麼意思？",
      "file_type": "document",
      "source_file": "article_1348_7c9d0971700b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772833/x20",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7c9d0971-700b-53c0-8d57-d175817b13b4",
      "source_id": "3730772833",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "經驗值顯示",
      "brief_summary": "經驗值顯示意義",
      "labels": [
        "功能說明",
        "顯示問題",
        "經驗值"
      ],
      "body_chars": 457
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    {
      "id": "kb_7cb9c73d39a753ae89b7ccaf0168a92c",
      "label": "火箭榜單的計算方式是整天累積的總榜嗎？",
      "file_type": "document",
      "source_file": "article_1349_7cb9c73d39a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125873",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7cb9c73d-39a7-53ae-89b7-ccaf0168a92c",
      "source_id": "3737125873",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "直播榜單功能",
      "brief_summary": "火箭榜單計算方式",
      "labels": [
        "榜單計算",
        "產品功能",
        "規則說明"
      ],
      "body_chars": 142
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    {
      "id": "kb_7ce9aeb81c7d510794dca8b3c128e1e6",
      "label": "如何確認自己是否有中獎？",
      "file_type": "document",
      "source_file": "article_1350_7ce9aeb81c7d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092769",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7ce9aeb8-1c7d-5107-94dc-a8b3c128e1e6",
      "source_id": "3737092769",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "中獎紀錄",
      "brief_summary": "中獎查詢",
      "labels": [
        "獎品查詢",
        "獎品領取",
        "活動-/-任務問題"
      ],
      "body_chars": 327
    },
    {
      "id": "kb_7d1ce96b00e95130946589413ac28afe",
      "label": "浪LIVE要去哪裡下載？",
      "file_type": "document",
      "source_file": "article_1351_7d1ce96b00e9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3607035965/LIVE",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7d1ce96b-00e9-5130-9465-89413ac28afe",
      "source_id": "3607035965",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "提供蘋果與安卓連結",
      "labels": [
        "產品功能"
      ],
      "body_chars": 203
    },
    {
      "id": "kb_7d239363c18a5eb781f94878d33307d8",
      "label": "浪Live是否有提供電腦版APP下載？如何在電腦上使用浪Live？",
      "file_type": "document",
      "source_file": "article_1352_7d239363c18a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493312/Live+APP+Live",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7d239363-c18a-5eb7-81f9-4878d33307d8",
      "source_id": "3731493312",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "網頁版功能限制",
      "brief_summary": "浪Live電腦版使用",
      "labels": [
        "產品功能",
        "電腦版",
        "網頁版"
      ],
      "body_chars": 302
    },
    {
      "id": "kb_7d7b734299f057f8a00e997518bdfb52",
      "label": "戳戳活動要在哪裡查詢剩餘次數？",
      "file_type": "document",
      "source_file": "article_1353_7d7b734299f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213404",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7d7b7342-99f0-57f8-a00e-997518bdfb52",
      "source_id": "3732213404",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "戳一戳活動",
      "brief_summary": "戳一戳次數查詢",
      "labels": [
        "商品兌換",
        "寄送通知",
        "出貨查詢",
        "活動-/-任務問題"
      ],
      "body_chars": 942
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      "id": "kb_7d84e3e11f56584989f6cde13560fd7d",
      "label": "帳號刪除後可以恢復嗎？",
      "file_type": "document",
      "source_file": "article_1354_7d84e3e11f56.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344446",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7d84e3e1-1f56-5849-89f6-cde13560fd7d",
      "source_id": "3732344446",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "帳號處分",
      "brief_summary": "補足欠款並聯繫客服",
      "labels": [
        "帳號凍結",
        "欠款處理",
        "退費問題",
        "儲值問題"
      ],
      "body_chars": 688
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      "id": "kb_7d8e4c599ba65d7ca956e488e903d684",
      "label": "禮盒中的活躍值和經驗值有什麼用途？",
      "file_type": "document",
      "source_file": "article_1355_7d8e4c599ba6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748584",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7d8e4c59-9ba6-5d7c-a956-e488e903d684",
      "source_id": "3737748584",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "活躍值與經驗值",
      "brief_summary": "禮盒數值用途說明",
      "labels": [
        "產品功能",
        "數值說明"
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      "body_chars": 521
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      "id": "kb_7d9d3a4e5c075a47a2d648eb42f10dbf",
      "label": "儲值積分兌換的天然水晶開運擺飾規格與出貨方式為何？",
      "file_type": "document",
      "source_file": "article_1356_7d9d3a4e5c07.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055485008",
      "captured_at": "2026-09-19T11:55:39.684000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7d9d3a4e-5c07-5a47-a2d6-48eb42f10dbf",
      "source_id": "3055485008",
      "version": 25.0,
      "question_type": "禮物",
      "sub_type": "許願池遊戲",
      "brief_summary": "直播間右下角開啟",
      "labels": [
        "各項操作功能說明",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
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      "id": "kb_7da8ccec252e506f981468ffee75cd1f",
      "label": "為什麼白紗告白日活動頁面會出現海島音樂節的禮物？",
      "file_type": "document",
      "source_file": "article_1357_7da8ccec252e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4124543234",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7da8ccec-252e-506f-9814-68ffee75cd1f",
      "source_id": "4124543234",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "白紗告白日",
      "brief_summary": "活動禮物顯示異常",
      "labels": [
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      ],
      "body_chars": 1592
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    {
      "id": "kb_7db369d9d41b566d828356870ff5b6a9",
      "label": "中秋節活動結束後，為何勳章獲取與遊玩時間仍延長？",
      "file_type": "document",
      "source_file": "article_1358_7db369d9d41b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676438653",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7db369d9-d41b-566d-8283-56870ff5b6a9",
      "source_id": "3676438653",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "勳章獲取機制差異",
      "labels": [
        "活動任務問題",
        "獎勵發放異常"
      ],
      "body_chars": 184
    },
    {
      "id": "kb_7dd02fc2e1635980a786d3bed15ea9c1",
      "label": "為什麼我無法使用 Google 信箱驗證登入帳號？",
      "file_type": "document",
      "source_file": "article_1359_7dd02fc2e163.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521073/Google",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7dd02fc2-e163-5980-a786-d3bed15ea9c1",
      "source_id": "3675521073",
      "version": 10.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "綁定信箱遭刪除救援",
      "labels": [
        "登入方式變更",
        "帳號復原",
        "綁定信箱問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 315
    },
    {
      "id": "kb_7dd25eac5bba570484e0671916bb7dbd",
      "label": "碎片合成告白氣球直接消失該如何處理？",
      "file_type": "document",
      "source_file": "article_1360_7dd25eac5bba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322241",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7dd25eac-5bba-5704-84e0-671916bb7dbd",
      "source_id": "3737322241",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "告白氣球合成消失",
      "brief_summary": "告白氣球消失人工處理",
      "labels": [
        "活動問題",
        "資訊錯誤",
        "折扣異常",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 594
    },
    {
      "id": "kb_7df7d71e7fab504381df63385decf218",
      "label": "10/6會有特別的儲值禮物嗎？",
      "file_type": "document",
      "source_file": "article_1361_7df7d71e7fab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748843/10+6",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7df7d71e-7fab-5043-81df-63385decf218",
      "source_id": "3737748843",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "618購物節優惠",
      "brief_summary": "618購物節優惠活動",
      "labels": [
        "儲值活動",
        "活動查詢"
      ],
      "body_chars": 316
    },
    {
      "id": "kb_7dfe4c3375ca5423861ba7032fbc9859",
      "label": "遊戲中三個相同的符號算連線嗎？",
      "file_type": "document",
      "source_file": "article_1362_7dfe4c3375ca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213453",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7dfe4c33-75ca-5423-861b-a7032fbc9859",
      "source_id": "3732213453",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "遊戲連線規則",
      "brief_summary": "五筒元寶需形成連線",
      "labels": [
        "遊戲規則",
        "連線問題",
        "功能異常",
        "顯示-/-系統異常"
      ],
      "body_chars": 475
    },
    {
      "id": "kb_7e23c67a1b6953d4976140ed1f68a4c7",
      "label": "中秋活動的主播任務未完成天數是否可以事後補解？",
      "file_type": "document",
      "source_file": "article_1363_7e23c67a1b69.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257015",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7e23c67a-1b69-53d4-9761-40ed1f68a4c7",
      "source_id": "3737257015",
      "version": 40.0,
      "question_type": "其他",
      "sub_type": "元氣守護者成就",
      "brief_summary": "元氣守護者通知說明",
      "labels": [
        "成就系統",
        "通知說明",
        "功能查詢",
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "技術",
        "活動"
      ],
      "body_chars": 1257
    },
    {
      "id": "kb_7e4b170e726f5df899109b2f49241b06",
      "label": "遊戲機率是否公正為何儲值遊玩時常連續輸錢",
      "file_type": "document",
      "source_file": "article_1364_7e4b170e726f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057090690",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7e4b170e-726f-5df8-9910-9b2f49241b06",
      "source_id": "3057090690",
      "version": 21.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "提供儲錯帳號資訊",
      "labels": [
        "儲值及收益提領相關問題",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題",
        "其他"
      ],
      "body_chars": 325
    },
    {
      "id": "kb_7e5bebbc092f4b09abe695d892ed3b73",
      "label": "為什麼贈送鑽石恆久遠炫彩禮包後主播未顯示在活動時段排名？",
      "file_type": "document",
      "source_file": "article_1365_7e5bebbc092f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552711",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7e5bebbc-092f-4b09-abe6-95d892ed3b73",
      "source_id": "3677552711",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "直播活動規則",
      "brief_summary": "隔日查看鑽石收益",
      "labels": [],
      "body_chars": 115
    },
    {
      "id": "kb_7e66a9d2104245328f2101e5549f0c98",
      "label": "第六屆金曲聲浪線下演唱會的參加名額是如何分配的？",
      "file_type": "document",
      "source_file": "article_1366_7e66a9d21042.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4258660357",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7e66a9d2-1042-4532-8f21-01e5549f0c98",
      "source_id": "4258660357",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪活動",
      "brief_summary": "演唱會名額分配說明",
      "labels": [],
      "body_chars": 72
    },
    {
      "id": "kb_7eadd4e466ef5028b5df12616b0d26f7",
      "label": "送出香檳禮包後，香檳經驗值未增加或顯示異常，該如何處理？",
      "file_type": "document",
      "source_file": "article_1367_7eadd4e466ef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307530",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7eadd4e4-66ef-5028-b5df-12616b0d26f7",
      "source_id": "3676307530",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "香檳經驗值異常",
      "brief_summary": "重新進入直播間或清除",
      "labels": [
        "經驗值異常",
        "顯示延遲",
        "禮物贈送問題"
      ],
      "body_chars": 248
    },
    {
      "id": "kb_7ed6b454abe340a5ae91e4ce3e40429f",
      "label": "春之饗宴活動單日時段榜獲得的福星積分何時會計入總排行榜？",
      "file_type": "document",
      "source_file": "article_1368_7ed6b454abe3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438416",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7ed6b454-abe3-40a5-ae91-e4ce3e40429f",
      "source_id": "3736438416",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "中秋活動勳章時間差異",
      "labels": [],
      "body_chars": 97
    },
    {
      "id": "kb_7efed1214b175032a6d26a8589df93e6",
      "label": "玩家持續刻意打擾與頻繁更換騷擾暱稱該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1369_7efed1214b17.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831458",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7efed121-4b17-5032-a6d2-6a8589df93e6",
      "source_id": "3736831458",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "私訊騷擾",
      "brief_summary": "私訊騷擾處理",
      "labels": [
        "不當言論",
        "檢舉",
        "玩家行為",
        "客服-/-服務諮詢"
      ],
      "body_chars": 300
    },
    {
      "id": "kb_7f053999429b5c6b88dfb7a7dcc2ba4c",
      "label": "在國外是否可以進行直播？",
      "file_type": "document",
      "source_file": "article_1370_7f053999429b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176113",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f053999-429b-5c6b-88df-b7a7dcc2ba4c",
      "source_id": "3736176113",
      "version": 24.0,
      "question_type": "支援",
      "sub_type": "海外使用限制",
      "brief_summary": "馬來西亞浪直播使用查",
      "labels": [
        "平台規範",
        "主播資格",
        "客服-/-服務諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 455
    },
    {
      "id": "kb_7f13c76911775023b06886094ba890f2",
      "label": "重新進入直播間後為什麼沒有刷新累積的數值或獎勵",
      "file_type": "document",
      "source_file": "article_1371_7f13c7691177.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676471383",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f13c769-1177-5023-b068-86094ba890f2",
      "source_id": "3676471383",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "贈送主播需提供資訊",
      "labels": [
        "獎品申請",
        "獎品領取",
        "獎品贈送",
        "實體獎品",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
      "body_chars": 366
    },
    {
      "id": "kb_7f2a99d588ae45b0bb10688993a82304",
      "label": "為什麼 iOS 設備在 App 內罐頭語字體顯示異常該如何排除？",
      "file_type": "document",
      "source_file": "article_1372_7f2a99d588ae.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494148",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f2a99d5-88ae-45b0-bb10-688993a82304",
      "source_id": "3731494148",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "貼紙使用限制",
      "brief_summary": "iOS貼紙文字顯示異",
      "labels": [],
      "body_chars": 171
    },
    {
      "id": "kb_7f2d6d7e5f7c5fd4b3b576a7c3101a6c",
      "label": "如何使用支付寶進行儲值？",
      "file_type": "document",
      "source_file": "article_1373_7f2d6d7e5f7c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404212",
      "captured_at": "2026-09-20T04:01:34.053000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f2d6d7e-5f7c-5fd4-b3b5-76a7c3101a6c",
      "source_id": "3736404212",
      "version": 28.0,
      "question_type": "儲值",
      "sub_type": "代儲服務",
      "brief_summary": "不提供他人代儲",
      "labels": [
        "儲值換算",
        "活動資格",
        "獎勵領取",
        "活動-/-任務問題",
        "儲值-/-支付問題",
        "其他",
        "儲值"
      ],
      "body_chars": 778
    },
    {
      "id": "kb_7f6e43150dad476ab3e0e77ccdc19e28",
      "label": "Google Play 續訂會員扣款未入帳該如何操作補單？",
      "file_type": "document",
      "source_file": "article_1374_7f6e43150dad.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323072",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f6e4315-0dad-476a-b3e0-e77ccdc19e28",
      "source_id": "3737323072",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "付款方式",
      "brief_summary": "更換付款方式",
      "labels": [],
      "body_chars": 231
    },
    {
      "id": "kb_7f7ccf4f6cdc5ce389634b2ec03fa867",
      "label": "VIP會員或長期玩家可以提供哪些福利建議？",
      "file_type": "document",
      "source_file": "article_1375_7f7ccf4f6cdc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3607756808/VIP",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f7ccf4f-6cdc-5ce3-8963-4b2ec03fa867",
      "source_id": "3607756808",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "會員福利",
      "brief_summary": "新用戶專屬禮包介面",
      "labels": [
        "產品功能",
        "客服-/-服務諮詢",
        "會員-/-等級問題"
      ],
      "body_chars": 201
    },
    {
      "id": "kb_7f8ebe82400b4f3da3c81789ef155955",
      "label": "補發特效的處理進度該如何確認？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787054",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f8ebe82-400b-4f3d-a3c8-1789ef155955",
      "source_id": "3733787054",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "進度查詢",
      "brief_summary": "查詢進度轉人工客服",
      "labels": [],
      "body_chars": 31
    },
    {
      "id": "kb_7f94c34a8c6e522495d7e34367690a98",
      "label": "手機號碼有哪些國家/地區可綁定？",
      "file_type": "document",
      "source_file": "article_1377_7f94c34a8c6e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452312",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f94c34a-8c6e-5224-95d7-e34367690a98",
      "source_id": "3055452312",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "支援八個地區",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 83
    },
    {
      "id": "kb_7f9ddd8e6bd45308b9aac6b7255518d7",
      "label": "今天才看到活動透過補做任務是否能完整跟上",
      "file_type": "document",
      "source_file": "article_1378_7f9ddd8e6bd4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749176",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f9ddd8e-6bd4-5308-b9aa-c6b7255518d7",
      "source_id": "3737749176",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動任務補救",
      "brief_summary": "活動任務補做說明",
      "labels": [
        "活動任務問題",
        "任務規則",
        "活動-/-任務問題"
      ],
      "body_chars": 564
    },
    {
      "id": "kb_7f9e650ac07758228ea596a8a5a29c01",
      "label": "平台目前有哪些小遊戲可以遊玩？",
      "file_type": "document",
      "source_file": "article_1379_7f9e650ac077.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3516858466",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "7f9e650a-c077-5822-8ea5-96a8a5a29c01",
      "source_id": "3516858466",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "地區限制或關閉定位",
      "labels": [],
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    },
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      "label": "觀看直播時容易延遲或卡頓該如何排除？",
      "file_type": "document",
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      "source_location": null,
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 14.0,
      "question_type": "直播",
      "sub_type": "遊戲直播卡頓載入緩慢",
      "brief_summary": "直播間卡頓斷線排查",
      "labels": [
        "活動登記",
        "活動參與",
        "抽獎活動",
        "其他",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "顯示-/-系統異常"
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      "id": "kb_7fa60a8995ee5b4bb869011e6859233f",
      "label": "為什麼個人主頁找不到鑽石貢獻榜？",
      "file_type": "document",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 5.0,
      "question_type": "其他",
      "sub_type": "貢獻榜功能",
      "brief_summary": "需開播並收到禮物",
      "labels": [
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      ],
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    },
    {
      "id": "kb_7fc2eb43dbe352ea8d42a4870d121b38",
      "label": "主賽道和副賽道有什麼不同？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
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      ],
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    {
      "id": "kb_7ffc09d088955c208667eb17e895df9d",
      "label": "幸運轉盤和許願池轉盤獲得的浪花禮物，是否能用於紅包雨活動？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773449",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730773449",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "轉盤禮物紅包雨不適用",
      "labels": [
        "活動規則",
        "禮物計算",
        "紅包雨活動"
      ],
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      "id": "kb_7ffcb8dbfade5c1e82a07ba9352a5a2f",
      "label": "下午傳送貼圖和禮物會累積主播鑽石收益嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678765119",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678765119",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "私信功能",
      "brief_summary": "樂透獎金不計入KPI",
      "labels": [
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        "獎金發放",
        "提領流程",
        "收益-/-鑽石問題"
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      "label": "活動頁面沒有按鈕可以按該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677454558",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "802a3cc1-258f-5b5f-bc15-35b05b9144c0",
      "source_id": "3677454558",
      "version": 16.0,
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      "labels": [
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        "主播資格",
        "活動-/-任務問題",
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      ],
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      "id": "kb_8033f2fb72805050ad3cbd5d294aca52",
      "label": "檢舉違規或不適當言論後的審查流程為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055190153",
      "captured_at": "2026-09-20T16:01:35.323000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8033f2fb-7280-5050-ad3c-bd5d294aca52",
      "source_id": "3055190153",
      "version": 23.0,
      "question_type": "直播",
      "sub_type": "直播資格與線路設定",
      "brief_summary": "綁定手機號碼即可開播",
      "labels": [
        "各項操作功能說明",
        "客服-/-服務諮詢",
        "直播-/-主播功能",
        "直播"
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      "id": "kb_80575411a23a55538d9301d2ef6ad6be",
      "label": "非台灣身分證用戶領獎會被扣稅嗎",
      "file_type": "document",
      "source_file": "article_1387_80575411a23a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054961025",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054961025",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "現金儲值提領",
      "brief_summary": "非台灣用戶無法提領",
      "labels": [
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        "收益-/-鑽石問題"
      ],
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    },
    {
      "id": "kb_80608ca5db3e5ee7bf0dee03210c9d20",
      "label": "彩虹漫遊日",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "80608ca5-db3e-5ee7-bf0d-ee03210c9d20",
      "source_id": "3846045923",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
      "labels": [],
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    },
    {
      "id": "kb_807d1d77e4a9459ea6c90c4ce02bd41b",
      "label": "目前還可以兌換HOHOHO火箭娃娃大娃娃嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731423655",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "807d1d77-e4a9-459e-a6c9-0c4ce02bd41b",
      "source_id": "3731423655",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "火箭娃娃相關資訊",
      "brief_summary": "提供帳號資訊兌換不可",
      "labels": [],
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    {
      "id": "kb_808e45ef87205b85803b39e24448ea82",
      "label": "回報異常狀況時若不會手機螢幕錄影該如何操作？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3626565644",
      "captured_at": "2026-09-20T04:01:38.605000+00:00",
      "author": "LangLive KB",
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      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "提供付款完成圖片",
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    {
      "id": "kb_8098d93fe98157fa9527f0e14f182c41",
      "label": "刮刮卡/刮刮樂",
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      "source_file": "article_1391_8098d93fe981.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3523674144",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3523674144",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "VIP幸運刮刮卡",
      "brief_summary": "刮刮卡遊玩與查看方式",
      "labels": [],
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    },
    {
      "id": "kb_80e1253c7e0e5c94bdb9511b456a2680",
      "label": "遊戲中的戳戳樂活動是否會對假帳號與真帳號公平處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771731",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730771731",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動規範",
      "brief_summary": "查看儲值紀錄",
      "labels": [
        "儲值成功",
        "獎勵發送",
        "儲值-/-支付問題",
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    {
      "id": "kb_80e189cfb0df5ba3bea07c10821ed7c4",
      "label": "【幻獸魔法森林-心系篇】",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442816643/-",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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    {
      "id": "kb_81046a0608ef5a608a6205b479262ffe",
      "label": "主播段位怎麼看？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452224",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "81046a06-08ef-5a60-8a62-05b479262ffe",
      "source_id": "3055452224",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "捷運廣告位置",
      "brief_summary": "查看主播段位等級",
      "labels": [
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      "body_chars": 154
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    {
      "id": "kb_8108523d269353e08eca7e3deac3bf8d",
      "label": "參與紅包雨活動是否需要儲值？儲值頻率與資格條件說明",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675652180",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "前日儲值達成任務",
      "labels": [
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        "儲值問題",
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      "id": "kb_810a8252d12547e78ae9c0a70cc9f565",
      "label": "在背包內沒有看到獲得的物品或禮物該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786620",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786620",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "愛的告白信道具",
      "brief_summary": "告白信使用教學",
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      "id": "kb_812498c6d1795c3fba9e035ac2d3096d",
      "label": "活動中尚未顯示但已計入統計的勳章有哪些來源？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847679",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 13.0,
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      "sub_type": "活動參與方式",
      "brief_summary": "查看勳章牆確認",
      "labels": [
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      "label": "主播獲得的客製貼紙與現金獎勵發放流程與兌換條件為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442128393",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "在動態打賞給主播禮物是否會計入榜單與鑽石收益？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3452633147",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3452633147",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "私信功能",
      "brief_summary": "不列入榜單計算",
      "labels": [],
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    {
      "id": "kb_819c9c394d1d53eaa4ab1979e37d81d1",
      "label": "為什麼手牌拿到A卻沒有組成21點？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676373099/A+21",
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      "author": "LangLive KB",
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      "source_id": "3676373099",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "遊戲牌型計算",
      "brief_summary": "手牌拿A未組成21點",
      "labels": [
        "積分管理",
        "儲值活動",
        "任務獎勵",
        "活動-/-任務問題"
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      "label": "為什麼任務中心領取獎勵時仍提示需要綁定手機門號？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676536911",
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      "source_id": "3676536911",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "帳號綁定與觀看任務",
      "brief_summary": "客服驗證解綁流程",
      "labels": [
        "手機綁定",
        "解除綁定",
        "重新綁定",
        "帳號問題",
        "帳號綁定",
        "手機門號",
        "資料異動",
        "綁定問題",
        "手機解綁",
        "客服協助",
        "身份驗證",
        "活動-/-任務問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 493
    },
    {
      "id": "kb_81b7fc0d5ece5a97868b7a63a6ee760a",
      "label": "LINE VOOM在香港停止服務後，如何查詢LINE加碼活動詳情？",
      "file_type": "document",
      "source_file": "article_1402_81b7fc0d5ece.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675980166/LINE+VOOM+LINE",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "81b7fc0d-5ece-5a97-868b-7a63a6ee760a",
      "source_id": "3675980166",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "記事本查看活動貼文",
      "labels": [
        "活動資訊",
        "服務異動",
        "資訊查詢",
        "活動查詢",
        "line活動"
      ],
      "body_chars": 248
    },
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      "id": "kb_81da2ccfb5dd5d8eb5c01603b183a688",
      "label": "提交積分兌換資料後，是否代表兌換流程已完成？",
      "file_type": "document",
      "source_file": "article_1403_81da2ccfb5dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737094030",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "81da2ccf-b5dd-5d8e-b5c0-1603b183a688",
      "source_id": "3737094030",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "進度查詢",
      "brief_summary": "積分兌換進度查詢",
      "labels": [
        "積分兌換",
        "兌換進度"
      ],
      "body_chars": 180
    },
    {
      "id": "kb_8222b37d2d054952ace2d88ffc8e9a91",
      "label": "為什麼購買會員時會提示需要綁定玉山銀行？",
      "file_type": "document",
      "source_file": "article_1404_8222b37d2d05.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494107",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8222b37d-2d05-4952-ace2-d88ffc8e9a91",
      "source_id": "3731494107",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "超商代碼繳費",
      "brief_summary": "超商分筆儲值優惠處理",
      "labels": [],
      "body_chars": 80
    },
    {
      "id": "kb_822f422c31dd5e4fa7a3cc8bc5ca8874",
      "label": "系統要怎麼使用？",
      "file_type": "document",
      "source_file": "article_1405_822f422c31dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676209207",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "822f422c-31dd-5e4f-a7a3-cc8bc5ca8874",
      "source_id": "3676209207",
      "version": 17.0,
      "question_type": "其他",
      "sub_type": "直播間操作",
      "brief_summary": "查看用戶等級資訊",
      "labels": [
        "直播功能",
        "等級查詢",
        "介面操作",
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "其他"
      ],
      "body_chars": 462
    },
    {
      "id": "kb_823be8134e185ee792b4b19847a7b595",
      "label": "浪LIVE平台上的FunPoint或藍新金流，台幣兌換浪花的比例是多少？",
      "file_type": "document",
      "source_file": "article_1406_823be8134e18.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787287/LIVE+FunPoint",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "823be813-4e18-5ee7-92b4-b19847a7b595",
      "source_id": "3733787287",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "FunPoint藍新金流比例",
      "brief_summary": "台幣兌換浪花比例",
      "labels": [
        "儲值問題",
        "兌換比例",
        "金流服務"
      ],
      "body_chars": 642
    },
    {
      "id": "kb_824b387d89bd5671997f871668053b17",
      "label": "請問Android系統購買三個月會員的費用是多少？",
      "file_type": "document",
      "source_file": "article_1407_824b387d89bd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405209/Android",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "824b387d-89bd-5671-997f-871668053b17",
      "source_id": "3736405209",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "會員價格差異",
      "brief_summary": "Android會員費",
      "labels": [
        "會員費用",
        "價格查詢"
      ],
      "body_chars": 136
    },
    {
      "id": "kb_826ecfd993cd5e6389445434b57e1ffa",
      "label": "如何領取活動符？",
      "file_type": "document",
      "source_file": "article_1408_826ecfd993cd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092784",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "826ecfd9-93cd-5e63-8944-5434b57e1ffa",
      "source_id": "3737092784",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "好禮即享券",
      "brief_summary": "好禮即享券使用說明",
      "labels": [
        "活動獎勵",
        "獎勵發放",
        "資格查詢"
      ],
      "body_chars": 363
    },
    {
      "id": "kb_82a2cda5f9375be79b5d2068dec275a3",
      "label": "榜單現金獎勵的結算方式與發放頻率為何？",
      "file_type": "document",
      "source_file": "article_1409_82a2cda5f937.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438023",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "82a2cda5-f937-5be7-9b5d-2068dec275a3",
      "source_id": "3736438023",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "現金獎勵稅務",
      "brief_summary": "現金獎勵查詢",
      "labels": [
        "獎勵領取",
        "排行榜",
        "結算時間"
      ],
      "body_chars": 276
    },
    {
      "id": "kb_82b5c73643a1571f9e80387c9b975168",
      "label": "搜尋與發現",
      "file_type": "document",
      "source_file": "article_1410_82b5c73643a1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3362979852",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "82b5c736-43a1-571f-9e80-387c9b975168",
      "source_id": "3362979852",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "搜尋功能",
      "brief_summary": "搜尋與發現功能說明",
      "labels": [
        "產品功能"
      ],
      "body_chars": 250
    },
    {
      "id": "kb_82d2a80cc0585e6b8b2d6350dc41f156",
      "label": "為什麼點進主播動態後返回上一頁會跳回最上面？",
      "file_type": "document",
      "source_file": "article_1411_82d2a80cc058.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406092",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "82d2a80c-c058-5e6b-8b2d-6350dc41f156",
      "source_id": "3736406092",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "主播動態功能",
      "brief_summary": "動態返回頁首異常",
      "labels": [
        "任務問題",
        "主播問題",
        "申訴處理",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "顯示-/-系統異常"
      ],
      "body_chars": 682
    },
    {
      "id": "kb_82e7cf45d59f5246917b2256432c26d1",
      "label": "映寵愛補給站甜蜜連線聊天框異常該如何排除？",
      "file_type": "document",
      "source_file": "article_1412_82e7cf45d59f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771792",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "82e7cf45-d59f-5246-917b-2256432c26d1",
      "source_id": "3730771792",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "聊天框顯示",
      "brief_summary": "將浪聊天框異常排除",
      "labels": [
        "遊戲異常",
        "連線問題",
        "獎勵發放",
        "操作問題"
      ],
      "body_chars": 113
    },
    {
      "id": "kb_82f1d3015b7d405ca9b317c47fb45f3b",
      "label": "如何在浪LIVE App綁定手機號碼？",
      "file_type": "document",
      "source_file": "article_1413_82f1d3015b7d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460567",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "82f1d301-5b7d-405c-a9b3-17c47fb45f3b",
      "source_id": "3731460567",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 139
    },
    {
      "id": "kb_831cb1d05d125a4b995362ae57f03824",
      "label": "為什麼觀看影片時需要等待一段時間才會開始播放？",
      "file_type": "document",
      "source_file": "article_1414_831cb1d05d12.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3053977601",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "831cb1d0-5d12-5a4b-9953-62ae57f03824",
      "source_id": "3053977601",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "影片播放延遲",
      "brief_summary": "綁定手機後即可開播",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 289
    },
    {
      "id": "kb_831f548dbe1b576c83f05fc8c420031c",
      "label": "透過 Facebook 刪除帳號後還可以恢復嗎？",
      "file_type": "document",
      "source_file": "article_1415_831f548dbe1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732504769/Facebook",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "831f548d-be1b-576c-83f0-5fc8c420031c",
      "source_id": "3732504769",
      "version": 24.0,
      "question_type": "帳號",
      "sub_type": "手機號碼解綁",
      "brief_summary": "需提供驗證碼給客服",
      "labels": [
        "帳號管理",
        "手機綁定",
        "解綁問題",
        "帳號-/-登入問題"
      ],
      "body_chars": 334
    },
    {
      "id": "kb_832dc19c0e6158cbae4f5974a75c2224",
      "label": "儲值活動的限定勳章是依據單筆儲值金額計算嗎？",
      "file_type": "document",
      "source_file": "article_1416_832dc19c0e61.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493918",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "832dc19c-0e61-58cb-ae4f-5974a75c2224",
      "source_id": "3731493918",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "勳章抽取活動",
      "brief_summary": "抽轉盤勳章取得方式",
      "labels": [
        "活動規則",
        "儲值獎勵",
        "勳章計算"
      ],
      "body_chars": 162
    },
    {
      "id": "kb_835540753bea54dc9d488b48aefb71ed",
      "label": "競猜猜中後，投注的本金與手續費是否會跟獎金一起發放？",
      "file_type": "document",
      "source_file": "article_1417_835540753bea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787881",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "83554075-3bea-54dc-9d48-8b48aefb71ed",
      "source_id": "3733787881",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "來猜活動",
      "brief_summary": "競猜獎勵發放規則",
      "labels": [
        "下注問題",
        "浪花退還",
        "網路異常",
        "活動-/-任務問題"
      ],
      "body_chars": 535
    },
    {
      "id": "kb_83616e9281885346a6edfa11d93dda13",
      "label": "任務中心觀看時長顯示異常或被重置該如何處理？",
      "file_type": "document",
      "source_file": "article_1418_83616e928188.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257803",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "83616e92-8188-5346-a6ed-fa11d93dda13",
      "source_id": "3737257803",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "觀看時數任務",
      "brief_summary": "任務中心時長異常處理",
      "labels": [
        "任務中心",
        "觀看時長",
        "進度異常"
      ],
      "body_chars": 594
    },
    {
      "id": "kb_8377cc7b661f5fe3a611c1742e3b6fd0",
      "label": "課金升級到貴族等級可以維持多久？",
      "file_type": "document",
      "source_file": "article_1419_8377cc7b661f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676471472",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8377cc7b-661f-5fe3-a611-c1742e3b6fd0",
      "source_id": "3676471472",
      "version": 12.0,
      "question_type": "會員",
      "sub_type": "神皇盟友",
      "brief_summary": "查看詳細升級條件",
      "labels": [
        "等級機制",
        "家族功能",
        "規則說明",
        "會員-/-等級問題"
      ],
      "body_chars": 228
    },
    {
      "id": "kb_83a85bee42525f7d89d37c73e31934b6",
      "label": "如何知道盟友綁定成功？",
      "file_type": "document",
      "source_file": "article_1420_83a85bee4252.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "83a85bee-4252-5f7d-89d3-7c73e31934b6",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
      "body_chars": 1092
    },
    {
      "id": "kb_83caa1b9582258fc9774bac53d8dae4a",
      "label": "黑金火箭抽獎活動的參加方式、資格與中獎資訊為何？",
      "file_type": "document",
      "source_file": "article_1421_83caa1b95822.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676209244",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "83caa1b9-5822-58fc-9774-bac53d8dae4a",
      "source_id": "3676209244",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "火箭抽獎活動",
      "brief_summary": "儲值一萬元登記抽獎",
      "labels": [
        "儲值活動",
        "抽獎登記",
        "活動問題",
        "抽獎活動",
        "參加資格",
        "儲值條件",
        "中獎通知"
      ],
      "body_chars": 186
    },
    {
      "id": "kb_83d24e8f4fa0454486af0c73440cf6d9",
      "label": "在禮物許願池抽獎只抽到水晶該怎麼辦？魔法水晶有什麼用途？",
      "file_type": "document",
      "source_file": "article_1422_83d24e8f4fa0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3621027879",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "83d24e8f-4fa0-4544-86af-0c73440cf6d9",
      "source_id": "3621027879",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "許願池遊戲",
      "brief_summary": "幸運時刻提升獲獎率",
      "labels": [],
      "body_chars": 320
    },
    {
      "id": "kb_83d5aa26e4f85a4ebb75a7f007d17950",
      "label": "要怎麼跟主播點歌?",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055550557",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055550557",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "主播點歌",
      "brief_summary": "點擊麥克風圖示送禮點",
      "labels": [
        "各項操作功能說明"
      ],
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    },
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      "id": "kb_83e58023865d5b948aaebd57eff9a06b",
      "label": "浪盛典實體邀請函尚未收到該如何處理？",
      "file_type": "document",
      "source_file": "article_1424_83e58023865d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214316",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732214316",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "實體邀請卡",
      "brief_summary": "實體邀請函寄送時程",
      "labels": [
        "海外寄送",
        "物流需求",
        "資料提供",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 529
    },
    {
      "id": "kb_83e7d49f3bff5989b6019d1e3b8d8862",
      "label": "兌換聊天對話框後未在「我的裝扮」顯示該如何處理？",
      "file_type": "document",
      "source_file": "article_1425_83e7d49f3bff.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503038",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738503038",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "聊天框顯示",
      "brief_summary": "聊天框配戴教學",
      "labels": [
        "聊天框",
        "功能取得",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題"
      ],
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      "id": "kb_84108b4c42f851b1a50d52d451b32abe",
      "label": "綁定電話號碼時顯示該號碼已被綁定該怎麼辦？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460299",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460299",
      "version": 11.0,
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      "sub_type": "手機號碼解綁",
      "brief_summary": "需提供資料聯繫客服",
      "labels": [
        "帳號管理",
        "手機綁定",
        "解綁問題"
      ],
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      "id": "kb_842520a838854ef3a6ab0f80c37bc705",
      "label": "618年中狂歡檔活動的活動時間是什麼時候？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "842520a8-3885-4ef3-a6ab-0f80c37bc705",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 52
    },
    {
      "id": "kb_8466e771a10d53cca17a50b6e97ceeaf",
      "label": "參與紅包活動是否需要更新APP版本？",
      "file_type": "document",
      "source_file": "article_1428_8466e771a10d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176259/APP",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736176259",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包功能",
      "brief_summary": "紅包活動APP版本更",
      "labels": [
        "app版本",
        "活動問題"
      ],
      "body_chars": 428
    },
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      "id": "kb_8476fdd6ecda5bdebb028271f9059920",
      "label": "如果要將兌換的獎勵寄給人在國外的主播會寄到台灣住址嗎",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056533542",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056533542",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "活動獎勵",
      "brief_summary": "需經經紀窗口審核",
      "labels": [
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        "獎勵-/-禮物問題"
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      "id": "kb_8483482cf24a5cda8a6df64f958a237f",
      "label": "透過小編儲值是否有金額門檻限制？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771807",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730771807",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "小編儲值",
      "brief_summary": "小編儲值金額門檻",
      "labels": [
        "儲值問題",
        "金額限制",
        "人工處理"
      ],
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    },
    {
      "id": "kb_84dd59902fc25fefa1b2a6fbd8e08648",
      "label": "活動現金獎勵何時發放與領取？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442816643/-",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "84dd5990-2fc2-5fef-a1b2-a6fbd8e08648",
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    },
    {
      "id": "kb_84ed33d162385593b5f923abe6c13314",
      "label": "轉帳最高可以多少",
      "file_type": "document",
      "source_file": "article_1432_84ed33d16238.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454992385",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "84ed33d1-6238-5593-b5f9-23abe6c13314",
      "source_id": "3454992385",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "官網轉帳上限4999",
      "labels": [],
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    },
    {
      "id": "kb_853b1ff4a2c05f60baee8fd4929f6734",
      "label": "VIP幸運抽抽樂抽中獎勵後該如何領取？",
      "file_type": "document",
      "source_file": "article_1433_853b1ff4a2c0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678076989/VIP",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678076989",
      "version": 79.0,
      "question_type": "其他",
      "sub_type": "抽抽樂活動",
      "brief_summary": "提供個人主頁截圖",
      "labels": [
        "活動-/-任務問題",
        "客服-/-服務諮詢",
        "積分-/-兌換問題",
        "遊戲",
        "會員"
      ],
      "body_chars": 1208
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      "id": "kb_853c44ecaa3b451c8cb992a6bf44533d",
      "label": "活動要求的IG動態24小時已過是否需要重新發佈？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345495",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "853c44ec-aa3b-451c-8cb9-92a6bf44533d",
      "source_id": "3732345495",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "Instagram限動轉發",
      "brief_summary": "IG限動轉發原則",
      "labels": [],
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    },
    {
      "id": "kb_8577054e5b23529e9547abba570d3bf4",
      "label": "短影（短影片）",
      "file_type": "document",
      "source_file": "article_1435_8577054e5b23.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363536912",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8577054e-5b23-529e-9547-abba570d3bf4",
      "source_id": "3363536912",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "短影功能異常",
      "brief_summary": "短影功能說明",
      "labels": [
        "產品功能"
      ],
      "body_chars": 359
    },
    {
      "id": "kb_857d09a9ad8b5b23bbdff937891c18ef",
      "label": "儲值五萬後，勳章贈送、積分計算及抽獎登記的處理結果為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748682",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748682",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "七夕抽抽樂",
      "brief_summary": "雙活動計算方式說明",
      "labels": [
        "儲值回饋",
        "積分計算",
        "活動獎勵",
        "禮物發放"
      ],
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    {
      "id": "kb_8587eea43b625919973b1b10115ecafd",
      "label": "可以統一提供收件地址並要求不告知主播有花束要送嗎？",
      "file_type": "document",
      "source_file": "article_1437_8587eea43b62.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501596",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8587eea4-3b62-5919-973b-1b10115ecafd",
      "source_id": "3738501596",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "花束功能",
      "brief_summary": "每月積分兌換可贈送",
      "labels": [
        "產品功能",
        "勳章規則",
        "獎勵-/-禮物問題"
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      "id": "kb_859b9d8b34e15987b15791fc34db3a66",
      "label": "如何查詢先前反映的伯爵裝扮問題處理進度？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679453335",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "859b9d8b-34e1-5987-b157-91fc34db3a66",
      "source_id": "3679453335",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "角色轉職",
      "brief_summary": "伯爵轉職人工處理",
      "labels": [
        "進度查詢",
        "案件追蹤",
        "客服諮詢"
      ],
      "body_chars": 353
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    {
      "id": "kb_85ad1d393e8d552d8dd25b6ad98ae1d9",
      "label": "為什麼找不到爭議投票的入口？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3364421637",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "85ad1d39-3e8d-552d-8dd2-5b6ad98ae1d9",
      "source_id": "3364421637",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "投票機制",
      "brief_summary": "投票異常排查",
      "labels": [
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        "其他"
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      "body_chars": 439
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      "id": "kb_85d4ad96015e4c44b0d32ef64b588a27",
      "label": "儲值後為什麼沒有獲得抽抽樂次數？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747872",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737747872",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂活動暫停",
      "labels": [],
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    },
    {
      "id": "kb_85ec11c7d60b52198ba97b0340b53bb6",
      "label": "帳號被系統鎖定會被鎖多久？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054567534",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054567534",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "帳號處分",
      "brief_summary": "提供帳號資料與截圖",
      "labels": [
        "檢舉與申訴諮詢",
        "客服-/-服務諮詢"
      ],
      "body_chars": 651
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      "id": "kb_85fb45d82e1d5be99f77b80db4b94fd7",
      "label": "玩家客製化禮物的費用與製作規範是什麼？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452393",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055452393",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "個人資料隱私設定",
      "brief_summary": "編輯個人資料設定",
      "labels": [
        "浪live帳號及登入連線問題",
        "帳號-/-登入問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 636
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      "id": "kb_8651e517c3cd5e0fa84c9d707c67cf76",
      "label": "活動當天開放排隊能否提前去現場卡位？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952911",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952911",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典座位安排",
      "labels": [
        "帳號變更",
        "儲值問題",
        "帳號管理",
        "活動-/-任務問題"
      ],
      "body_chars": 437
    },
    {
      "id": "kb_865b34e6711d4fdc83b5560c19992423",
      "label": "年度席位現在來得及轉讓嗎？",
      "file_type": "document",
      "source_file": "article_1444_865b34e6711d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:41.124000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "865b34e6-711d-4fdc-83b5-560c19992423",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
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    },
    {
      "id": "kb_86907b51dadf53089483f9caf6296716",
      "label": "活動獎勵或優惠可以重複領取嗎？",
      "file_type": "document",
      "source_file": "article_1445_86907b51dadf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176001",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "活動獎勵領取規則",
      "labels": [
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        "活動獎勵",
        "獎勵領取"
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      "brief_summary": "預測活動時間說明",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831369",
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      "brief_summary": "花朵爆擊異常處理",
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        "功能說明",
        "獎勵-/-禮物問題"
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      "brief_summary": "每月六號二十二號固定",
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        "活動頻率",
        "儲值問題",
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        "活動-/-任務問題"
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      "label": "開啟 App 後載入時間過長或首頁延遲該如何處理？",
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        "顯示-/-系統異常",
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      "brief_summary": "官方儲值頁面連結",
      "labels": [
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        "儲值教學",
        "儲值入口",
        "儲值-/-支付問題",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "款項爭議",
      "brief_summary": "遊戲爭執官方處理",
      "labels": [
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        "客服-/-服務諮詢"
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      "id": "kb_877c34ab4a27545097650e43a934109e",
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      "sub_type": "違規內容處理",
      "brief_summary": "個人主頁三點選單舉報",
      "labels": [
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      ],
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      "sub_type": "簽到任務",
      "brief_summary": "獎勵不符聯繫客服",
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        "數據不符",
        "獎勵不符",
        "簽到異常",
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        "活動-/-任務問題"
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      "id": "kb_87e80c206eff5dd1908e995e5dad03c8",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
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      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
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      "body_chars": 1123
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      "label": "貴族如何參加幸運抽抽樂活動並領取獎勵？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
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    },
    {
      "id": "kb_87ffad040423548489c3b96b62e0f231",
      "label": "年度徽章何時派發？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
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      "sub_type": "年度回顧",
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      "label": "搶紅包時誤觸互動視窗消耗浪花是否可以賠償？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586624",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "紅包雨活動",
      "brief_summary": "紅包雨倒扣疑慮",
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        "操作疑慮",
        "客服-/-服務諮詢"
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      "version": 1.0,
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406107/BBMSL+100",
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      "sub_type": "BBMSL儲值管道",
      "brief_summary": "BBMSL付款金額選",
      "labels": [
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        "支付問題",
        "錯誤訊息",
        "儲值-/-支付問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125380",
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      "version": 33.0,
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      "sub_type": "榮耀之塔活動",
      "brief_summary": "勳章名字拼錯處理",
      "labels": [
        "活動規則",
        "勳章獲取",
        "獎勵機制",
        "會員-/-等級問題",
        "活動-/-任務問題",
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        "獎勵-/-禮物問題",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676897364",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 13.0,
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      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "過期可聯繫客服重開",
      "labels": [
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        "匯款單重開",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092853",
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      "sub_type": "儲值功能",
      "brief_summary": "確認帳戶點數",
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        "帳戶資訊",
        "儲值-/-支付問題"
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      "id": "kb_88c72b3ece445c6782846472f534b59f",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731064034",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 16.0,
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      "sub_type": "火箭娃娃相關資訊",
      "brief_summary": "過期券無法使用需客服",
      "labels": [
        "獎勵發放",
        "票券問題",
        "客服協助",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題"
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      "label": "幸運抽抽樂活動目前是否開放以及如何補領獎勵？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438097",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "88eea05e-5c51-4d60-9d8b-c6909fa6e08a",
      "source_id": "3736438097",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂活動回歸查詢",
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    },
    {
      "id": "kb_88f335e76fc25981aba9262632ccf463",
      "label": "月新生代爭霸戰？",
      "file_type": "document",
      "source_file": "article_1467_88f335e76fc2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330437/LINE+GO",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "88f335e7-6fc2-5981-aba9-262632ccf463",
      "source_id": "3949330437",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "新生代爭霸戰",
      "brief_summary": "活動車隊與圖示不一致",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 1952
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    {
      "id": "kb_88f96ff337355af68f9dadc16bd98a18",
      "label": "家族升級條件是什麼？如何維持家族？簽到獎勵是否能穩定獲得碎片？",
      "file_type": "document",
      "source_file": "article_1468_88f96ff33735.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093340",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "88f96ff3-3735-5af6-8f9d-adc16bd98a18",
      "source_id": "3737093340",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "家族功能",
      "brief_summary": "家族升級與維持條件",
      "labels": [
        "家族功能",
        "自動續費",
        "獎勵機制"
      ],
      "body_chars": 241
    },
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      "id": "kb_89182e60094a572b99a829f0fad7c7a4",
      "label": "為什麼我開啟隱身模式後，別人還是看得到我的上線時間？",
      "file_type": "document",
      "source_file": "article_1469_89182e60094a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831790",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "89182e60-094a-572b-99a8-29f0fad7c7a4",
      "source_id": "3676831790",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "上線時間顯示",
      "brief_summary": "隱身模式仍顯示上線",
      "labels": [
        "隱私設定",
        "上線狀態",
        "功能異常",
        "活躍狀態",
        "上線顯示"
      ],
      "body_chars": 317
    },
    {
      "id": "kb_8929def27ec853a5a538aae757740dd3",
      "label": "平台上的推薦版位有哪些種類？它們之間有什麼區別？如何兌換推薦版位？",
      "file_type": "document",
      "source_file": "article_1470_8929def27ec8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344596",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8929def2-7ec8-53a5-a538-aae757740dd3",
      "source_id": "3732344596",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "推薦版位",
      "brief_summary": "客服兌換扣除積分",
      "labels": [
        "推薦版位",
        "功能說明",
        "兌換方式"
      ],
      "body_chars": 241
    },
    {
      "id": "kb_892d646f4f575bbe982d569faaefc535",
      "label": "儲值後的爵位變更如何計算？",
      "file_type": "document",
      "source_file": "article_1471_892d646f4f57.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460057",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "892d646f-4f57-5bbe-982d-569faaefc535",
      "source_id": "3731460057",
      "version": 11.0,
      "question_type": "會員",
      "sub_type": "貴族特權與獎勵",
      "brief_summary": "爆擊浪花上限依禮物價",
      "labels": [
        "產品功能",
        "獎勵上限",
        "遊戲機制",
        "儲值-/-支付問題",
        "收益-/-鑽石問題",
        "其他"
      ],
      "body_chars": 325
    },
    {
      "id": "kb_89477df3ce935496bd2e50ffb1873779",
      "label": "為什麼抽到的特效與活動頁面顯示的貓咪特效不同？",
      "file_type": "document",
      "source_file": "article_1472_89477df3ce93.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677519948",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "89477df3-ce93-5496-bd2e-50ffb1873779",
      "source_id": "3677519948",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "直播送禮功能",
      "brief_summary": "補發特效顯示異常",
      "labels": [
        "顯示異常",
        "特效顯示"
      ],
      "body_chars": 420
    },
    {
      "id": "kb_89532f2b14fb473188b645de900de7c3",
      "label": "生日祝福跑馬燈兌換次數有限制嗎？若預約發送當天主播未開播該如何處理？",
      "file_type": "document",
      "source_file": "article_1473_89532f2b14fb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460597",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "89532f2b-14fb-4731-88b6-45de900de7c3",
      "source_id": "3731460597",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "生日跑馬燈",
      "brief_summary": "生日跑馬燈重現",
      "labels": [],
      "body_chars": 132
    },
    {
      "id": "kb_89dbe2dcf43f5cc096086bf1dea6c83b",
      "label": "活動一飲料販賣機的抽取機會取得與使用期限到什麼時候？",
      "file_type": "document",
      "source_file": "article_1474_89dbe2dcf43f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442128393",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "89dbe2dc-f43f-5cc0-9608-6bf1dea6c83b",
      "source_id": "4442128393",
      "version": 1.0,
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      "sub_type": "",
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      "labels": [],
      "body_chars": 2192
    },
    {
      "id": "kb_89e1cfab09ff54869e55626700b88032",
      "label": "我贈送禮物為什麼沒有計入活動任務?",
      "file_type": "document",
      "source_file": "article_1475_89e1cfab09ff.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678765089",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "89e1cfab-09ff-5486-9e55-626700b88032",
      "source_id": "3678765089",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "直播送禮功能",
      "brief_summary": "任務未累積",
      "labels": [
        "活動任務問題",
        "禮物計數",
        "任務進度",
        "贈禮未計入",
        "任務未累積"
      ],
      "body_chars": 153
    },
    {
      "id": "kb_89e40534f1d2469fa6b0ecfeb947ee2f",
      "label": "照片遭他人盜用該如何檢舉？",
      "file_type": "document",
      "source_file": "article_1476_89e40534f1d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438594",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "89e40534-f1d2-469f-a6b0-ecfeb947ee2f",
      "source_id": "3363438594",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
      "labels": [],
      "body_chars": 114
    },
    {
      "id": "kb_8a047a022d3d5e4188fd0cce3a96de7c",
      "label": "快速儲值是否能透過手機費支付？",
      "file_type": "document",
      "source_file": "article_1477_8a047a022d3d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736174832",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a047a02-2d3d-5e41-88fd-0cce3a96de7c",
      "source_id": "3736174832",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "手機儲值問題",
      "brief_summary": "不支援手機費支付",
      "labels": [
        "儲值方式",
        "支付問題"
      ],
      "body_chars": 173
    },
    {
      "id": "kb_8a17d785c0d644fd8e9d2605e7b74400",
      "label": "獲得幸運抽抽樂次數後要在哪裡抽取及如何領獎？",
      "file_type": "document",
      "source_file": "article_1478_8a17d785c0d6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a17d785-c0d6-44fd-8e9d-2605e7b74400",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
      "body_chars": 85
    },
    {
      "id": "kb_8a2b43d9e08657c68457669d968a746a",
      "label": "活動禮物或商品無法使用該如何處理？",
      "file_type": "document",
      "source_file": "article_1479_8a2b43d9e086.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437551",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a2b43d9-e086-57c6-8457-669d968a746a",
      "source_id": "3678437551",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "浪花入帳問題",
      "brief_summary": "改送其他禮物待處理",
      "labels": [
        "活動任務問題",
        "上架延遲",
        "禮物異常",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 334
    },
    {
      "id": "kb_8a34fd4aa51b5f2d889280b56268a079",
      "label": "購買商品時是否需要幫忙匿名贈送",
      "file_type": "document",
      "source_file": "article_1480_8a34fd4aa51b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676799121",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a34fd4a-a51b-5f2d-8892-80b56268a079",
      "source_id": "3676799121",
      "version": 13.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送匿名性",
      "brief_summary": "具名生日飄屏需提供用",
      "labels": [
        "贈送設定",
        "匿名功能",
        "飄屏設定",
        "客服處理",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 745
    },
    {
      "id": "kb_8a375665df41513e82a843f29af9980c",
      "label": "點亮心願升級禮物為何消失？",
      "file_type": "document",
      "source_file": "article_1481_8a375665df41.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678371966",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a375665-df41-513e-82a8-43f29af9980c",
      "source_id": "3678371966",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "禮物升級制度",
      "brief_summary": "活動結束後下架",
      "labels": [
        "限定禮物",
        "獎勵下架",
        "活動結束"
      ],
      "body_chars": 262
    },
    {
      "id": "kb_8a3fad80db0e5959bfae871ac57a6b3d",
      "label": "儲值後背包沒有熱度禮怎麼領取？",
      "file_type": "document",
      "source_file": "article_1482_8a3fad80db0e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679060007",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a3fad80-db0e-5959-bfae-871ac57a6b3d",
      "source_id": "3679060007",
      "version": 13.0,
      "question_type": "儲值",
      "sub_type": "熱度卡",
      "brief_summary": "需聯繫客服領取",
      "labels": [
        "儲值活動",
        "獎勵領取",
        "活動獎勵領取",
        "客服協助",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 256
    },
    {
      "id": "kb_8a4b09dfcceb5c7fa9643d7e0dac7350",
      "label": "直播間非常卡頓該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1483_8a4b09dfcceb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503072",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a4b09df-cceb-5c7f-a964-3d7e0dac7350",
      "source_id": "3738503072",
      "version": 9.0,
      "question_type": "直播",
      "sub_type": "遊戲直播卡頓載入緩慢",
      "brief_summary": "直播卡頓客服處理",
      "labels": [
        "遊戲時間",
        "遊玩次數",
        "直播-/-主播功能"
      ],
      "body_chars": 553
    },
    {
      "id": "kb_8a4da70e06c851c4b9074edbd9960c0c",
      "label": "直播間進場特效沒有正常顯示或消失該如何排除？",
      "file_type": "document",
      "source_file": "article_1484_8a4da70e06c8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455693",
      "captured_at": "2026-09-20T16:01:35.323000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a4da70e-06c8-51c4-b907-4edbd9960c0c",
      "source_id": "3675455693",
      "version": 23.0,
      "question_type": "禮物",
      "sub_type": "直播特效",
      "brief_summary": "運費匯款流程",
      "labels": [
        "實體獎品",
        "獎品寄送",
        "海外寄送",
        "運費支付",
        "虛擬帳戶",
        "匯款作業",
        "跨國寄送",
        "禮物物流",
        "積分-/-兌換問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "技術"
      ],
      "body_chars": 1281
    },
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      "id": "kb_8a72cbf97e41565dad36a8996ec9b276",
      "label": "遊戲中飄頻條遮擋小時榜按鍵，導致無法點擊，請問是否能調整其位置？",
      "file_type": "document",
      "source_file": "article_1485_8a72cbf97e41.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045396",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a72cbf9-7e41-565d-ad36-a8996ec9b276",
      "source_id": "3676045396",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "飄頻條遮擋",
      "brief_summary": "已回報評估調整",
      "labels": [
        "介面顯示",
        "功能異常"
      ],
      "body_chars": 268
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      "id": "kb_8a7577fbd07d5d50b196464ac4f2de88",
      "label": "如何向平台反映新增封鎖功能以完全隱藏被封鎖用戶的發言與送禮？",
      "file_type": "document",
      "source_file": "article_1486_8a7577fbd07d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055321334",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8a7577fb-d07d-5d50-b196-464ac4f2de88",
      "source_id": "3055321334",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "封鎖功能優化",
      "brief_summary": "聊天區進場通知開關",
      "labels": [
        "各項操作功能說明",
        "客服-/-服務諮詢"
      ],
      "body_chars": 268
    },
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      "id": "kb_8aa8c1aa5dcb5819a7802d26303c9a2a",
      "label": "填寫客服問券時是否有提供 Google 表單？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676635190/Google",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8aa8c1aa-5dcb-5819-a780-2d26303c9a2a",
      "source_id": "3676635190",
      "version": 12.0,
      "question_type": "支援",
      "sub_type": "客服驗證資料",
      "brief_summary": "查找Google訂單",
      "labels": [
        "訂單查詢",
        "支付問題",
        "交易紀錄",
        "客服-/-服務諮詢"
      ],
      "body_chars": 432
    },
    {
      "id": "kb_8ab3f487ff86492e9d2c0b7be4dce421",
      "label": "兌換火箭娃娃需要多少積分？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676536982",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676536982",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "聯繫客服提交資料",
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      "label": "寵物一直不分青紅皂白地亂咬人該怎麼處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321852",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "",
      "brief_summary": "寵物亂咬人處理",
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        "儲值糾紛",
        "退款問題",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
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      "label": "申請商品換貨時寄送的新品是否為相同品項？",
      "file_type": "document",
      "source_file": "article_1490_8adf00a3792f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437458",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678437458",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "禮物異常",
      "brief_summary": "聯繫客服提供資訊",
      "labels": [],
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    },
    {
      "id": "kb_8ae9a335408d5045969882eb3ff781cd",
      "label": "如何申請徽章？需要提供哪些資料？",
      "file_type": "document",
      "source_file": "article_1491_8ae9a335408d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214499",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8ae9a335-408d-5045-9698-82eb3ff781cd",
      "source_id": "3732214499",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "勳章機制",
      "brief_summary": "徽章申請與資料準備",
      "labels": [
        "徽章申請",
        "獎勵領取"
      ],
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      "id": "kb_8afd3ffbbdd85e31bdea096870866075",
      "label": "活動任務是否需要連續完成？如何獲得勳章？主播適用規則為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213973",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8afd3ffb-bdd8-5e31-bdea-096870866075",
      "source_id": "3732213973",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "100公里任務",
      "brief_summary": "累積九天點亮裝飾品",
      "labels": [
        "活動任務",
        "任務規則",
        "勳章獎勵",
        "主播適用"
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      "id": "kb_8b20c11795f0470a8ac595b908316afc",
      "label": "玩小遊戲多次未中獎，客服能否協助調整遊戲機率？",
      "file_type": "document",
      "source_file": "article_1493_8b20c11795f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455598",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b20c117-95f0-470a-8ac5-95b908316afc",
      "source_id": "3675455598",
      "version": 1.0,
      "question_type": "直播",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "獎金顯示為零需聯繫客",
      "labels": [],
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    },
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      "id": "kb_8b265db6a1c053bc8e4c0dde3c49d8bc",
      "label": "主播參與紅包雨活動所獲得的鑽石獎勵，應如何查詢？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461770",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b265db6-a1c0-53bc-8e4c-0dde3c49d8bc",
      "source_id": "3731461770",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "紅包雨鑽石獎勵查詢",
      "labels": [
        "活動獎勵",
        "收益查詢",
        "鑽石問題"
      ],
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    },
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      "label": "活動達標後如何進行後續核對與領獎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952713",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b270a5c-47ef-582d-8216-be5235dd7eb7",
      "source_id": "3731952713",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "任務進度管理",
      "brief_summary": "第一階段未達標處理",
      "labels": [
        "獎勵發放",
        "活動獎勵",
        "積分問題",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_8b27f105aafb5562955b57b00ebb254a",
      "label": "如何在我的裝扮頁面展示貴族進場銘牌？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b27f105-aafb-5562-955b-57b00ebb254a",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
      "body_chars": 1253
    },
    {
      "id": "kb_8b2a50501096434ba9c99caea110679d",
      "label": "幸運抽抽樂第二次領取門檻是多少浪花以及如何查看？",
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      "source_file": "article_1497_8b2a50501096.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b2a5050-1096-434b-a9c9-9caea110679d",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
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    },
    {
      "id": "kb_8b49ddbd41dc415db05e82160157a25a",
      "label": "為什麼我看不到自己配戴的進場特效與進場銘牌？",
      "file_type": "document",
      "source_file": "article_1498_8b49ddbd41dc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3986194451",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b49ddbd-41dc-415d-b05e-82160157a25a",
      "source_id": "3986194451",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "進場銘牌與稱號",
      "brief_summary": "銘牌稱號顯示異常",
      "labels": [],
      "body_chars": 285
    },
    {
      "id": "kb_8b5fb128817e5dc58838cf54e8329f66",
      "label": "遊戲內道具（如九週年香檳）升級時卡住該如何處理？",
      "file_type": "document",
      "source_file": "article_1499_8b5fb128817e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493531",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b5fb128-817e-5dc5-8838-cf54e8329f66",
      "source_id": "3731493531",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "遊戲道具問題",
      "brief_summary": "浪花免費提供建議",
      "labels": [
        "遊戲問題",
        "道具異常"
      ],
      "body_chars": 586
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    {
      "id": "kb_8b6d4ea8348d5911805b02df4be837f7",
      "label": "單筆儲值滿5000元的人氣禮物要怎麼領取？",
      "file_type": "document",
      "source_file": "article_1500_8b6d4ea8348d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773176/5000",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8b6d4ea8-348d-5911-805b-02df4be837f7",
      "source_id": "3730773176",
      "version": 23.0,
      "question_type": "活動",
      "sub_type": "勳章功能",
      "brief_summary": "勳章處理期限",
      "labels": [
        "儲值方式",
        "價格查詢",
        "平台功能",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
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      "body_chars": 1232
    },
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      "id": "kb_8b717622f7f957be8307f2a34d2d48a6",
      "label": "活動結束後獎勵何時發放？",
      "file_type": "document",
      "source_file": "article_1501_8b717622f7f9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
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    },
    {
      "id": "kb_8bbc3f8ff6c65ff8926992b1d2264916",
      "label": "為什麼浪直播平台的活動設計越來越複雜，且勳章獲取規則不符合傳統節日習慣？",
      "file_type": "document",
      "source_file": "article_1502_8bbc3f8ff6c6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126427",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8bbc3f8f-f6c6-5ff8-9269-92b1d2264916",
      "source_id": "3737126427",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "VIP勳章",
      "brief_summary": "VIP勳章重複獲得說",
      "labels": [
        "活動設計",
        "規則問題",
        "產品建議"
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      "id": "kb_8bc6b452ef8f5d28a2555a272a6b67bb",
      "label": "iOS 訂閱會員扣款成功後會員未生效該如何處理？",
      "file_type": "document",
      "source_file": "article_1503_8bc6b452ef8f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733292238/iOS",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8bc6b452-ef8f-5d28-a255-5a272a6b67bb",
      "source_id": "3733292238",
      "version": 14.0,
      "question_type": "會員",
      "sub_type": "訂閱續費問題",
      "brief_summary": "付款方式選項",
      "labels": [
        "支付方式",
        "金流服務",
        "產品功能",
        "儲值-/-支付問題",
        "會員-/-等級問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1013
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    {
      "id": "kb_8bc91dd0127a588cb0dcb634b8c82ef4",
      "label": "VVIP勳章的獲取標準是什麼？",
      "file_type": "document",
      "source_file": "article_1504_8bc91dd0127a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772103/VVIP",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8bc91dd0-127a-588c-b0dc-b634b8c82ef4",
      "source_id": "3730772103",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "勳章功能",
      "brief_summary": "取得方式依類型而異",
      "labels": [
        "勳章取得",
        "獎勵機制",
        "活動獎勵"
      ],
      "body_chars": 358
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      "id": "kb_8bd056a033a2544abd1b914037e785ab",
      "label": "幸運轉盤去哪裡玩？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056468212",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056468212",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "直播間右下角進入",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 153
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      "id": "kb_8be70b999d8050728318fc76b75c9f0d",
      "label": "請問會員只能用手機商店購買，不能用官網或其他方式嗎？",
      "file_type": "document",
      "source_file": "article_1506_8be70b999d80.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157529",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8be70b99-9d80-5072-8318-fc76b75c9f0d",
      "source_id": "3055157529",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "購買管道",
      "brief_summary": "官網支援多元支付",
      "labels": [
        "會員相關"
      ],
      "body_chars": 157
    },
    {
      "id": "kb_8c015e05c08c5772942e51a142f93ebc",
      "label": "任務金幣錢包現金提領顯示已撥款完成但銀行戶頭只收到1元",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055222893/1",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c015e05-c08c-5772-942e-51a142f93ebc",
      "source_id": "3055222893",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金幣提領",
      "brief_summary": "一元為銀行驗證款",
      "labels": [
        "任務中心相關"
      ],
      "body_chars": 332
    },
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      "id": "kb_8c019251003c53028728535c0beaadb2",
      "label": "紅包雨禮物消費計算方式為何？金額與系統顯示不符怎麼辦？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772194",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772194",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "紅包雨消費金額異常",
      "labels": [
        "紅包雨活動",
        "消費金額",
        "帳務異常"
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      "body_chars": 731
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      "id": "kb_8c0e7cfef7314eefbf831ee8c6de95cc",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c0e7cfe-f731-4eef-bf83-1ee8c6de95cc",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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      "id": "kb_8c1d0081928952dd821506e355530c12",
      "label": "「猜牌迎春賞」活動抽獎獎勵需要向客服領取嗎？",
      "file_type": "document",
      "source_file": "article_1510_8c1d00819289.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748233",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c1d0081-9289-52dd-8215-06e355530c12",
      "source_id": "3737748233",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "抽抽樂活動",
      "brief_summary": "積分獎勵需聯繫客服登",
      "labels": [
        "積分領取",
        "活動獎勵",
        "客服協助",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
      ],
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    },
    {
      "id": "kb_8c3c7a690a86582292aa1ed68b0598ce",
      "label": "如何幫主播儲值或贈送會員？",
      "file_type": "document",
      "source_file": "article_1511_8c3c7a690a86.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405280",
      "captured_at": "2026-09-20T16:01:29.945000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c3c7a69-0a86-5822-92aa-1ed68b0598ce",
      "source_id": "3736405280",
      "version": 11.0,
      "question_type": "禮物",
      "sub_type": "會員邀請查看",
      "brief_summary": "浪LIVE贈送會員流",
      "labels": [
        "會員贈送",
        "產品功能",
        "人工處理",
        "獎勵-/-禮物問題",
        "會員"
      ],
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    },
    {
      "id": "kb_8c4c786c1c245cc2aa060e8da3d483f7",
      "label": "紅包雨火箭抱枕是實體禮物嗎？",
      "file_type": "document",
      "source_file": "article_1512_8c4c786c1c24.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404660",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c4c786c-1c24-5cc2-aa06-0e8da3d483f7",
      "source_id": "3736404660",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "紅包雨火箭抱枕",
      "brief_summary": "火箭抱枕實體禮物",
      "labels": [
        "禮物類型",
        "商品資訊"
      ],
      "body_chars": 118
    },
    {
      "id": "kb_8c5efdd39f5d48f98630ec72c5cfdd12",
      "label": "小額儲值達到每日上限時該如何處理？",
      "file_type": "document",
      "source_file": "article_1513_8c5efdd39f5d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056500753",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c5efdd3-9f5d-48f9-8630-ec72c5cfdd12",
      "source_id": "3056500753",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "手機儲值問題",
      "brief_summary": "未綁定也可領取福利",
      "labels": [],
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    },
    {
      "id": "kb_8c5f6800c13d5bb09055e2f6b1be5592",
      "label": "戳戳活動要怎麼看目前的進度是多少？",
      "file_type": "document",
      "source_file": "article_1514_8c5f6800c13d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678076963",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c5f6800-c13d-5bb0-9055-e2f6b1be5592",
      "source_id": "3678076963",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "活動規範",
      "brief_summary": "依活動頁面規則為準",
      "labels": [
        "活動任務問題",
        "任務規則",
        "活動-/-任務問題"
      ],
      "body_chars": 611
    },
    {
      "id": "kb_8c7b7cedad0455f693fadff6ae945666",
      "label": "Lang AI 平台是否有舉辦抽抽樂活動？",
      "file_type": "document",
      "source_file": "article_1515_8c7b7cedad04.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092903/Lang+AI",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c7b7ced-ad04-55f6-93fa-dff6ae945666",
      "source_id": "3679092903",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "客服查詢資格發放次數",
      "labels": [
        "活動獎勵",
        "抽獎資格",
        "兌換問題",
        "獎勵查詢",
        "積分問題",
        "活動任務",
        "抽抽樂活動",
        "獎勵領取",
        "獎勵兌換",
        "虛寶發放",
        "客服協助"
      ],
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    },
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      "id": "kb_8c7f0502a4ed5b5d86021097b69e124c",
      "label": "紅包雨活動錯過初期儲值，後續儲值是否仍可參與並獲得搶紅包資格？",
      "file_type": "document",
      "source_file": "article_1516_8c7f0502a4ed.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027345",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c7f0502-a4ed-5b5d-8602-1097b69e124c",
      "source_id": "3679027345",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "前一日儲值即可參加",
      "labels": [
        "參與資格",
        "儲值條件",
        "活動規則"
      ],
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    },
    {
      "id": "kb_8c9e813b5c075540aa3c19c7e9fc721e",
      "label": "升級伯爵身份需要多少台幣？",
      "file_type": "document",
      "source_file": "article_1517_8c9e813b5c07.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3625943048",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8c9e813b-5c07-5540-aa3c-19c7e9fc721e",
      "source_id": "3625943048",
      "version": 13.0,
      "question_type": "會員",
      "sub_type": "貴族特權與獎勵",
      "brief_summary": "查看浪花數與升級門檻",
      "labels": [
        "會員-/-等級問題"
      ],
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    },
    {
      "id": "kb_8cbb7178ac5c448d9e1652cf141d4f2f",
      "label": "帳號被封鎖後其他帳號是否能登入或被封鎖IP？",
      "file_type": "document",
      "source_file": "article_1518_8cbb7178ac5c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676405889",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8cbb7178-ac5c-448d-9e16-52cf141d4f2f",
      "source_id": "3676405889",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "封鎖禁言",
      "brief_summary": "保留證據聯繫客服",
      "labels": [],
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    },
    {
      "id": "kb_8ce414d20c49570c8063d55fdc9c86bf",
      "label": "收集圖鑑活動的機率過低是否能進行調整？",
      "file_type": "document",
      "source_file": "article_1519_8ce414d20c49.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461604",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8ce414d2-0c49-570c-8063-d55fdc9c86bf",
      "source_id": "3731461604",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "圖鑑收集活動",
      "brief_summary": "圖鑑機率調整建議",
      "labels": [
        "活動收益",
        "收益核實",
        "經紀單位問題",
        "活動-/-任務問題"
      ],
      "body_chars": 298
    },
    {
      "id": "kb_8ce91995781f4a2882a594efe2dc158e",
      "label": "所在時區不同是否會導致送禮特效無法顯示？",
      "file_type": "document",
      "source_file": "article_1520_8ce91995781f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493210",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8ce91995-781f-4a28-82a5-94efe2dc158e",
      "source_id": "3731493210",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "極速浪漫旅特效",
      "brief_summary": "極速浪漫旅特效未出現",
      "labels": [],
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    },
    {
      "id": "kb_8cf7c94371f04e41a2571569add28081",
      "label": "如何參與VIP幸運抽抽樂並兌換獎勵？",
      "file_type": "document",
      "source_file": "article_1521_8cf7c94371f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307500",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8cf7c943-71f0-4e41-a257-1569add28081",
      "source_id": "3676307500",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "超過二十萬請聯繫客服",
      "labels": [],
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    },
    {
      "id": "kb_8cfb3daabb78503db6e5a954db04e2d5",
      "label": "關於用戶獎勵建議與黃金寶箱說明修正的進度？",
      "file_type": "document",
      "source_file": "article_1522_8cfb3daabb78.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734503862",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8cfb3daa-bb78-503d-b6e5-a954db04e2d5",
      "source_id": "3734503862",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "黃金寶箱說明",
      "brief_summary": "獎勵建議已轉達說明已",
      "labels": [
        "獎勵問題",
        "功能說明",
        "問題處理"
      ],
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      "id": "kb_8cfe412f50495d30b18af1e0105f46dd",
      "label": "回合榜獲得的【心系召喚魔法】永久勳章發放時間為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442816643/-",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
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    {
      "id": "kb_8d4da5dcccca467d8ab3cc2b05999020",
      "label": "發現直播間有用戶盜用照片謾罵或產生糾紛該如何處理？",
      "file_type": "document",
      "source_file": "article_1524_8d4da5dcccca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438594",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8d4da5dc-ccca-467d-8ab3-cc2b05999020",
      "source_id": "3363438594",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
      "labels": [],
      "body_chars": 156
    },
    {
      "id": "kb_8d91f954e64c5a9bb7a0c445da6e3f70",
      "label": "在家族群組發紅包有任何規範限制嗎？",
      "file_type": "document",
      "source_file": "article_1525_8d91f954e64c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056500908",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8d91f954-e64c-5a9b-b7a0-c445da6e3f70",
      "source_id": "3056500908",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "主播活動",
      "brief_summary": "紅包發放規範",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 206
    },
    {
      "id": "kb_8db39d88b25c57adbb7be3d68911fc17",
      "label": "主播才藝認證該如何申請？是否可以新增搞笑或綜藝類認證？",
      "file_type": "document",
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      "source_location": null,
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      "captured_at": "2026-09-20T16:01:31.481000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8db39d88-b25c-57ad-bb7b-e3d68911fc17",
      "source_id": "3733787372",
      "version": 9.0,
      "question_type": "直播",
      "sub_type": "才藝認證與公演資格",
      "brief_summary": "主播資格審核與檢舉機",
      "labels": [
        "公演問題",
        "開播異常",
        "活動參與",
        "直播-/-主播功能",
        "直播"
      ],
      "body_chars": 570
    },
    {
      "id": "kb_8dc6e64301fc5584ba9967dc556b4647",
      "label": "如何確認客服人員是否在線？",
      "file_type": "document",
      "source_file": "article_1527_8dc6e64301fc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679158436",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8dc6e643-01fc-5584-ba99-67dc556b4647",
      "source_id": "3679158436",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "直播送禮功能",
      "brief_summary": "確認客服是否在線",
      "labels": [
        "客服狀態",
        "聯絡客服"
      ],
      "body_chars": 272
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    {
      "id": "kb_8de6a29bf9a358628569f7a5787614a2",
      "label": "日未獲席位但累積達",
      "file_type": "document",
      "source_file": "article_1528_8de6a29bf9a3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330485/2025-+-",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8de6a29b-f9a3-5862-8569-f7a5787614a2",
      "source_id": "3949330485",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "第三季度大賞補位賽",
      "brief_summary": "季度大賞補位賽活動",
      "labels": [],
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    },
    {
      "id": "kb_8e0b8f74fa965f8aa914476238abf141",
      "label": "AI偵測項目包含哪些類別？",
      "file_type": "document",
      "source_file": "article_1529_8e0b8f74fa96.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8e0b8f74-fa96-5f8a-a914-476238abf141",
      "source_id": "3899293739",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "白名單管理",
      "brief_summary": "支援pfid及CSV",
      "labels": [],
      "body_chars": 1099
    },
    {
      "id": "kb_8e10bc52b8895de99c3e48b53b996dd8",
      "label": "新台幣兌換浪花的匯率是多少？",
      "file_type": "document",
      "source_file": "article_1530_8e10bc52b889.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772899",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8e10bc52-b889-5de9-9c3e-48b53b996dd8",
      "source_id": "3730772899",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "浪花幣價值",
      "brief_summary": "浪花匯率查詢",
      "labels": [
        "儲值匯率",
        "費用說明",
        "浪花兌換"
      ],
      "body_chars": 403
    },
    {
      "id": "kb_8e3a94b9ed30594ba019957188460dd6",
      "label": "年度回顧的數據截止日期是什麼時候？",
      "file_type": "document",
      "source_file": "article_1531_8e3a94b9ed30.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8e3a94b9-ed30-594b-a019-957188460dd6",
      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
      "body_chars": 1180
    },
    {
      "id": "kb_8e92f4c0c2b85fefa4e2655dbab1f121",
      "label": "年度回顧中有哪些主要章節？",
      "file_type": "document",
      "source_file": "article_1532_8e92f4c0c2b8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8e92f4c0-c2b8-5fef-a4e2-655dbab1f121",
      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
      "body_chars": 1176
    },
    {
      "id": "kb_8eff7b0804935d69a9bf6b6c5279ab4f",
      "label": "可以幫忙查出具體是哪一個 FB 帳號登入的嗎？",
      "file_type": "document",
      "source_file": "article_1533_8eff7b080493.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677519933/FB",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8eff7b08-0493-5d69-a9bf-6b6c5279ab4f",
      "source_id": "3677519933",
      "version": 16.0,
      "question_type": "帳號",
      "sub_type": "Facebook帳號登入",
      "brief_summary": "登入方式需與原帳號一",
      "labels": [
        "帳號-/-登入問題"
      ],
      "body_chars": 913
    },
    {
      "id": "kb_8f26ed004dd459c69a67e4a7a36a8b9c",
      "label": "貴族頁面特權獎勵翻新",
      "file_type": "document",
      "source_file": "article_1534_8f26ed004dd4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f26ed00-4dd4-59c6-9a67-e4a7a36a8b9c",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
      "body_chars": 1245
    },
    {
      "id": "kb_8f3002e85218591fa2c71a80cfb1211a",
      "label": "系統卡頓導致頭條消失該如何處理？",
      "file_type": "document",
      "source_file": "article_1535_8f3002e85218.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501190",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f3002e8-5218-591f-a2c7-1a80cfb1211a",
      "source_id": "3738501190",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "APP使用異常",
      "brief_summary": "直播檢舉與排除方法",
      "labels": [
        "直播異常",
        "觀看問題",
        "開播問題",
        "app閃退",
        "違規檢舉"
      ],
      "body_chars": 301
    },
    {
      "id": "kb_8f3c0c961a8a56b4aea0739bd58251c3",
      "label": "主播戳一戳活動何時結束？",
      "file_type": "document",
      "source_file": "article_1536_8f3c0c961a8a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847664",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f3c0c96-1a8a-56b4-aea0-739bd58251c3",
      "source_id": "3677847664",
      "version": 12.0,
      "question_type": "直播",
      "sub_type": "戳一戳活動",
      "brief_summary": "活動期間內完成儲值",
      "labels": [
        "活動時間",
        "儲值活動",
        "活動資格",
        "活動-/-任務問題"
      ],
      "body_chars": 217
    },
    {
      "id": "kb_8f4324cbcc9c56659e2c032655559a34",
      "label": "舊帳號因手機號碼停用無法登入，另創新帳號後舊帳號會消失嗎？",
      "file_type": "document",
      "source_file": "article_1537_8f4324cbcc9c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093037",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f4324cb-cc9c-5665-9e2c-032655559a34",
      "source_id": "3737093037",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "手機綁定",
      "brief_summary": "舊帳號持續存在但無法",
      "labels": [
        "帳號問題",
        "登入異常",
        "手機號碼停用"
      ],
      "body_chars": 198
    },
    {
      "id": "kb_8f5861f4ec735a42875d84471e009c13",
      "label": "超商繳費代碼過期重新下單後舊繳費單還需要繳費嗎？",
      "file_type": "document",
      "source_file": "article_1538_8f5861f4ec73.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437971",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f5861f4-ec73-5a42-875d-84471e009c13",
      "source_id": "3736437971",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "超商繳費後點數入帳",
      "labels": [
        "儲值問題",
        "點數入帳",
        "繳費",
        "儲值-/-支付問題"
      ],
      "body_chars": 294
    },
    {
      "id": "kb_8f5bafcc90c945d8a936b7cf9576fd8c",
      "label": "在直播間遇到其他用戶騷擾該如何處理與檢舉？",
      "file_type": "document",
      "source_file": "article_1539_8f5bafcc90c9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404546",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f5bafcc-90c9-45d8-a936-b7cf9576fd8c",
      "source_id": "3736404546",
      "version": 1.0,
      "question_type": "會員",
      "sub_type": "成就隱藏",
      "brief_summary": "隱藏貴族爵位顯示",
      "labels": [],
      "body_chars": 135
    },
    {
      "id": "kb_8f68c4384a545d60ba2e87246b1866fe",
      "label": "發現有用戶冒用主播照片或抹黑污衊該如何檢舉？",
      "file_type": "document",
      "source_file": "article_1540_8f68c4384a54.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536316",
      "captured_at": "2026-09-20T04:01:33.039000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f68c438-4a54-5d60-ba2e-87246b1866fe",
      "source_id": "3736536316",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "浪花儲值活動",
      "brief_summary": "浪花消耗消費計算",
      "labels": [
        "遊戲功能",
        "等級系統",
        "其他",
        "儲值-/-支付問題",
        "收益-/-鑽石問題",
        "顯示-/-系統異常",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "直播"
      ],
      "body_chars": 909
    },
    {
      "id": "kb_8f9e620538225baabd29214343f3e8c2",
      "label": "如何取得支付實體禮物運費的虛擬帳號？",
      "file_type": "document",
      "source_file": "article_1541_8f9e62053822.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586680",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8f9e6205-3822-5baa-bd29-214343f3e8c2",
      "source_id": "3675586680",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "聯繫客服索取",
      "labels": [
        "虛擬帳號申請",
        "運費繳納",
        "匯款方式"
      ],
      "body_chars": 253
    },
    {
      "id": "kb_8fb5c937538153ec835787e607a4db9a",
      "label": "如何移除粉絲？",
      "file_type": "document",
      "source_file": "article_1542_8fb5c9375381.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345715",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8fb5c937-5381-53ec-8357-87e607a4db9a",
      "source_id": "3732345715",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "粉絲團退出與消失",
      "brief_summary": "浪Live移除粉絲功",
      "labels": [
        "產品功能",
        "粉絲管理",
        "功能限制"
      ],
      "body_chars": 323
    },
    {
      "id": "kb_8fb5e8539ed557f28daa8b29379b2ebe",
      "label": "金幣跟浪花哪裡不一樣？",
      "file_type": "document",
      "source_file": "article_1543_8fb5e8539ed5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057156213",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8fb5e853-9ed5-57f2-8daa-8b29379b2ebe",
      "source_id": "3057156213",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "浪花幣價值",
      "brief_summary": "取得方式不同",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 46
    },
    {
      "id": "kb_8fd1c0dd6c175b528d17143202711013",
      "label": "直播中私密留言的顯示方式與操作流程是否有優化空間？",
      "file_type": "document",
      "source_file": "article_1544_8fd1c0dd6c17.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406208",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8fd1c0dd-6c17-5b52-8d17-143202711013",
      "source_id": "3736406208",
      "version": 4.0,
      "question_type": "支援",
      "sub_type": "私密留言優化",
      "brief_summary": "建議已轉達相關單位",
      "labels": [
        "直播功能",
        "管理員設定",
        "罐頭留言"
      ],
      "body_chars": 123
    },
    {
      "id": "kb_8fd24e4b70365b0fa75e7b141560392a",
      "label": "誰可以參加",
      "file_type": "document",
      "source_file": "article_1545_8fd24e4b7036.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3791585303/12",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8fd24e4b-7036-5b0f-a75e-7b141560392a",
      "source_id": "3791585303",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "新生代爭霸戰",
      "brief_summary": "簽約主播限定參加",
      "labels": [],
      "body_chars": 1588
    },
    {
      "id": "kb_8fdc8c4e2a295a45a5f93df73637f826",
      "label": "公演積分是否會隨禮物半價折扣而減半？",
      "file_type": "document",
      "source_file": "article_1546_8fdc8c4e2a29.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736436956",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8fdc8c4e-2a29-5a45-a5f9-3df73637f826",
      "source_id": "3736436956",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "達人900秒公演",
      "brief_summary": "積分不受折扣影響",
      "labels": [
        "公演積分",
        "禮物折扣",
        "活動規則"
      ],
      "body_chars": 263
    },
    {
      "id": "kb_8fe12b952e0755ac835124d0c3edbe39",
      "label": "為什麼我的 App 介面沒有顯示成就列表？",
      "file_type": "document",
      "source_file": "article_1547_8fe12b952e07.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831956/App",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "8fe12b95-2e07-55ac-8351-24d0c3edbe39",
      "source_id": "3676831956",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "貢獻榜功能",
      "brief_summary": "當月無收益不顯示且無",
      "labels": [
        "貢獻榜",
        "功能顯示",
        "功能限制",
        "收益問題",
        "榜單顯示",
        "紀錄查詢"
      ],
      "body_chars": 436
    },
    {
      "id": "kb_90403dd0c8d44325840e2089248676fc",
      "label": "618年中最大狂歡檔活動時間為何？",
      "file_type": "document",
      "source_file": "article_1548_90403dd0c8d4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "90403dd0-c8d4-4325-840e-2089248676fc",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 57
    },
    {
      "id": "kb_9044fcb107705e9fb030a5b96cd41056",
      "label": "如何使用「全站喇叭」功能",
      "file_type": "document",
      "source_file": "article_1549_9044fcb10770.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055223189",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9044fcb1-0770-5e9f-b030-a5b96cd41056",
      "source_id": "3055223189",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "彈幕喇叭功能",
      "brief_summary": "公爵以上可用",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 162
    },
    {
      "id": "kb_908cc795287d5ea784d78835a55fb6cc",
      "label": "拉霸機活動選擇投入 50 枚是抽 1 次還是抽 50 次？",
      "file_type": "document",
      "source_file": "article_1550_908cc795287d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056533590/50+1+50",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "908cc795-287d-5ea7-84d7-8835a55fb6cc",
      "source_id": "3056533590",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "每日兌換上限兩萬鑽石",
      "labels": [
        "儲值及收益提領相關問題",
        "其他",
        "活動-/-任務問題",
        "收益-/-鑽石問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 708
    },
    {
      "id": "kb_908fc95174b3573db67fe67f04c9e1dd",
      "label": "送哪些禮物可以計算積分？",
      "file_type": "document",
      "source_file": "article_1551_908fc95174b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952336",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "908fc951-74b3-573d-b67f-e67f04c9e1dd",
      "source_id": "3731952336",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "新裝置送禮",
      "brief_summary": "新裝置送禮判定",
      "labels": [
        "積分問題",
        "禮物功能",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 418
    },
    {
      "id": "kb_90aa1f6ee2de5c77bb73d0580a3532b6",
      "label": "抽抽樂獲得的虛擬獎品有使用期限嗎？",
      "file_type": "document",
      "source_file": "article_1552_90aa1f6ee2de.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214267",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "90aa1f6e-e2de-5c77-bb73-d0580a3532b6",
      "source_id": "3732214267",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "逾期無法補領",
      "labels": [
        "活動任務問題",
        "獎勵領取",
        "期限規定"
      ],
      "body_chars": 185
    },
    {
      "id": "kb_90c00da5472058018538997ceef674e4",
      "label": "送出去的禮物可以退刷或要求主播退還嗎？",
      "file_type": "document",
      "source_file": "article_1553_90c00da54720.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502465",
      "captured_at": "2026-09-19T11:55:42.487000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "90c00da5-4720-5801-8538-997ceef674e4",
      "source_id": "3738502465",
      "version": 6.0,
      "question_type": "禮物",
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      "label": "如何獲得火箭碎片？火箭碎片的掉落機率是固定的嗎？",
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      "brief_summary": "客服查詢入帳狀態",
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      "source_id": "3736404572",
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      "sub_type": "浪花幣取得",
      "brief_summary": "兌換比例與金額計算",
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        "收益-/-鑽石問題",
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      "sub_type": "粉色七夕花束",
      "brief_summary": "花束最後一天更新粉色",
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        "遊戲道具",
        "背包管理",
        "活動-/-任務問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831627",
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      "brief_summary": "超額儲值須通知客服",
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      "brief_summary": "APP版本要求",
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      "label": "如何參與 VIP 幸運抽獎並兌換獎勵？",
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      "brief_summary": "超過二十萬請聯繫客服",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
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      "version": 1.0,
      "question_type": "活動",
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      "brief_summary": "年度盛典席位轉讓入場",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256831",
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      "sub_type": "儲值功能",
      "brief_summary": "官網儲值頁面連結",
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      "sub_type": "外賣服務",
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      "label": "天然水晶開運擺飾的顏色款式是隨機的嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952030",
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      "brief_summary": "水晶開運擺飾隨機出貨",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257199/BBMSL",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257199",
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      "sub_type": "BBMSL儲值管道",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056566364",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "收益提領問題",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3418292238",
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      "version": 5.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "提供兌換資料申請處理",
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      "question_type": "直播",
      "sub_type": "管理員權限",
      "brief_summary": "重啟網路後重新觀看",
      "labels": [
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      "brief_summary": "年度盛典席位轉讓入場",
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    {
      "id": "kb_922b9295e4af5ccf979f126f64c36bd6",
      "label": "週年禮物活動需要完成幾天任務？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676864559",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676864559",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "累計完成9天任務",
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        "任務天數",
        "活動規則"
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      "id": "kb_92381f59f7cf496aa121ec2969b5369a",
      "label": "如何申請轉讓年度盛典席位？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
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    {
      "id": "kb_923c7cd594775323b4fdbe13d088926a",
      "label": "為什麼送出檢舉後看似沒有處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3497623604",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3497623604",
      "version": 16.0,
      "question_type": "支援",
      "sub_type": "直播檢舉處理",
      "brief_summary": "提供資料協助確認",
      "labels": [
        "直播-/-主播功能",
        "客服-/-服務諮詢",
        "支援"
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      "id": "kb_924673b799c556c58ff48ca34fab70af",
      "label": "為什麼客服會詢問高階用戶關於平台的使用經驗？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501886",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "924673b7-99c5-56c5-8ff4-8ca34fab70af",
      "source_id": "3738501886",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "用戶回饋",
      "brief_summary": "高階用戶平台建議",
      "labels": [
        "用戶回饋",
        "平台優化",
        "產品建議"
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      "id": "kb_925d988fcb0a5d63a1211997c4a0e37d",
      "label": "任務門檻超標達成，是否仍會獲得碎片？",
      "file_type": "document",
      "source_file": "article_1580_925d988fcb0a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438847",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736438847",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "禮物碎片獲得",
      "brief_summary": "超標達成碎片發放",
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        "任務獎勵",
        "系統異常"
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      "label": "世足題目內容有誤或結算標準矛盾時該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092200",
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      "source_id": "3737092200",
      "version": 11.0,
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      "sub_type": "世足賽問題",
      "brief_summary": "世足題目異常處理",
      "labels": [
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        "客服協助"
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      "id": "kb_92bd7fe4604c5996b877fde6f4687fab",
      "label": "如何找到並進入接收陌生人訊息的設定按鈕？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059430",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 6.0,
      "question_type": "帳號",
      "sub_type": "陌生人訊息設定",
      "brief_summary": "陌生訊息設定",
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      "label": "儲值活動再次儲值，是否需要重新登記？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732930973",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 4.0,
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      "sub_type": "活動登記",
      "brief_summary": "再次儲值需重新登記",
      "labels": [
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        "獎勵領取",
        "重複登記"
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      "id": "kb_92df11a81f0a50dab469535b2df0fa01",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535887",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736535887",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "VIP勳章兌換送彩金",
      "brief_summary": "匿名贈送推薦生效時間",
      "labels": [
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        "主播推薦"
      ],
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      "id": "kb_9316cf9876ea59908a6d64750de7ca54",
      "label": "付款時出現 ERROR 錯誤畫面這樣算成功付款嗎",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192434/ERROR",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9316cf98-76ea-5990-8a6d-64750de7ca54",
      "source_id": "3677192434",
      "version": 11.0,
      "question_type": "儲值",
      "sub_type": "儲值未到帳問題",
      "brief_summary": "款項自動退回流程",
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        "支付異常",
        "金流問題",
        "儲值-/-支付問題"
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      "id": "kb_9327517bc9e554d885dcb8ea78c828c9",
      "label": "西門德立莊 dooh 是什麼或是否有曝光",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676111085/dooh",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9327517b-c9e5-54d8-85dc-b8ea78c828c9",
      "source_id": "3676111085",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "西門德立莊 dooh 活動",
      "brief_summary": "西門德立莊 dooh",
      "labels": [
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        "功能查詢",
        "活動-/-任務問題"
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      "id": "kb_93484af99ae154a1992f135cd14b287b",
      "label": "誰可以參加",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330437/LINE+GO",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "93484af9-9ae1-54a1-992f-135cd14b287b",
      "source_id": "3949330437",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "新生代爭霸戰",
      "brief_summary": "活動車隊與圖示不一致",
      "labels": [
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      "body_chars": 1949
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      "id": "kb_937e4ef207e256a9965878f6c0e45e5b",
      "label": "可以解除綁定或更改帳號登入方式嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494177",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "請問如何提供主播ID來進行相關處理？",
      "file_type": "document",
      "source_file": "article_1589_93b02f122b05.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786669/ID",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786669",
      "version": 12.0,
      "question_type": "直播",
      "sub_type": "暱稱管理",
      "brief_summary": "主播暱稱更改規則",
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        "主播推薦",
        "兌換問題",
        "直播-/-主播功能",
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      "id": "kb_93b3b87ed3b15834851133f3630c7ba6",
      "label": "儲值活動贈送的星輝與徽章，使用條件為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492624",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731492624",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "星輝徽章贈送規則",
      "brief_summary": "星輝限天秤座主播生效",
      "labels": [
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        "道具使用",
        "條件說明"
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    {
      "id": "kb_93b4cbddb548554681a551c1b5509de2",
      "label": "心鑽活動的幸運禮為何沒有顯示？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438244",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "93b4cbdd-b548-5546-81a5-51c1b5509de2",
      "source_id": "3736438244",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "心鑽活動幸運禮顯示異常",
      "brief_summary": "心鑽活動幸運禮未顯示",
      "labels": [
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        "顯示異常",
        "幸運禮"
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      "label": "生日活動勳章什麼時候會發放？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213973",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "93bcfddc-131d-4b0d-b3fb-33afa02aa4b8",
      "source_id": "3732213973",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "100公里任務",
      "brief_summary": "累積九天點亮裝飾品",
      "labels": [],
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    },
    {
      "id": "kb_93cd2e25cae45e4396907aab807e9c2d",
      "label": "如何取得新的活動連結？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748454",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "93cd2e25-cae4-5e43-9690-7aab807e9c2d",
      "source_id": "3737748454",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動資訊",
      "brief_summary": "取得活動連結",
      "labels": [
        "活動資訊",
        "連結查詢"
      ],
      "body_chars": 176
    },
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      "id": "kb_93f9adc34cdc53af96509a76041912a9",
      "label": "如何使用積分兌換週年飄頻？",
      "file_type": "document",
      "source_file": "article_1594_93f9adc34cdc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406182",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736406182",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "生日跑馬燈",
      "brief_summary": "生日飄屏兌換申請",
      "labels": [
        "積分兌換",
        "產品功能",
        "客服協助"
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      "body_chars": 215
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      "id": "kb_94434b25558651e58f99c27060c8997c",
      "label": "哪裡可以找到平台的基本版面介紹？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093743",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737093743",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "網頁版功能限制",
      "brief_summary": "網頁功能受限建議改用",
      "labels": [
        "平台功能",
        "資訊查詢",
        "操作指引"
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      "body_chars": 327
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      "id": "kb_946aad557d1b5c72ba3931a82e01756c",
      "label": "OPPO 系列手機是否有支援開播功能？",
      "file_type": "document",
      "source_file": "article_1596_946aad557d1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055223223/OPPO",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "946aad55-7d1b-5c72-ba39-31a82e01756c",
      "source_id": "3055223223",
      "version": 9.0,
      "question_type": "直播",
      "sub_type": "封鎖功能優化",
      "brief_summary": "查看用戶名片",
      "labels": [
        "各項操作功能說明",
        "直播-/-主播功能"
      ],
      "body_chars": 276
    },
    {
      "id": "kb_948ffb6a74435b9fac358a184954b95b",
      "label": "藍新金流電話忙線時有哪些聯絡管道？",
      "file_type": "document",
      "source_file": "article_1597_948ffb6a7443.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732215010",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "948ffb6a-7443-5b9f-ac35-8a184954b95b",
      "source_id": "3732215010",
      "version": 14.0,
      "question_type": "支援",
      "sub_type": "藍新金流客服",
      "brief_summary": "藍新金流款項進度查詢",
      "labels": [
        "儲值失敗",
        "支付方式",
        "儲值-/-支付問題",
        "其他"
      ],
      "body_chars": 783
    },
    {
      "id": "kb_949293b385dd556a9c54d3ec1759596a",
      "label": "樂透中獎後沒有收到鑽石收益該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1598_949293b385dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126055",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "949293b3-85dd-556a-9c54-d3ec1759596a",
      "source_id": "3737126055",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "樂透活動",
      "brief_summary": "樂透鑽石未入帳處理",
      "labels": [
        "收益入帳",
        "鑽石問題",
        "活動獎勵",
        "收益-/-鑽石問題"
      ],
      "body_chars": 448
    },
    {
      "id": "kb_949a3d2b42365738b718fc4f81c407d8",
      "label": "在2026浪LIVE・春之饗宴活動中主播如何獲得道具並開啟射龍門GO？",
      "file_type": "document",
      "source_file": "article_1599_949a3d2b4236.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677487241/2026+LIVE+GO",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "949a3d2b-4236-5738-b718-fc4f81c407d8",
      "source_id": "3677487241",
      "version": 30.0,
      "question_type": "其他",
      "sub_type": "射龍門遊戲問題",
      "brief_summary": "特效補發需提供資料",
      "labels": [
        "道具異常",
        "特效異常",
        "系統問題",
        "顯示-/-系統異常",
        "活動-/-任務問題"
      ],
      "body_chars": 408
    },
    {
      "id": "kb_949d140fbbc7588e91de83a63f217f45",
      "label": "怎麼使用送禮點歌系統跟主播點歌？",
      "file_type": "document",
      "source_file": "article_1600_949d140fbbc7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3619684386",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "949d140f-bbc7-588e-91de-83a63f217f45",
      "source_id": "3619684386",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "主播點歌",
      "brief_summary": "送禮完成點歌",
      "labels": [
        "產品功能"
      ],
      "body_chars": 111
    },
    {
      "id": "kb_94a4cfabc0435f48ac3ea2de3534b17b",
      "label": "Lang 系統目前是否發生異常或無法連線？",
      "file_type": "document",
      "source_file": "article_1601_94a4cfabc043.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953053/Lang",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "94a4cfab-c043-5f48-ac3e-a2de3534b17b",
      "source_id": "3731953053",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "系統設計顯示",
      "brief_summary": "設計顯示無法關閉",
      "labels": [
        "app異常",
        "畫面顯示問題",
        "功能失效"
      ],
      "body_chars": 731
    },
    {
      "id": "kb_94b272f741575a5c9a47c84dfc523d7e",
      "label": "主播的特殊節日活動有哪些？怎麼看活動內容？",
      "file_type": "document",
      "source_file": "article_1602_94b272f74157.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337250",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "94b272f7-4157-5a5c-9a47-c84dfc523d7e",
      "source_id": "3056337250",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "查看活動內容及進度",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 230
    },
    {
      "id": "kb_94b3b6fdc3dd5a2dbd7f6b5eeb89fae2",
      "label": "積分發放了嗎？",
      "file_type": "document",
      "source_file": "article_1603_94b3b6fdc3dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772482",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "94b3b6fd-c3dd-5a2d-bd7f-6b5eeb89fae2",
      "source_id": "3730772482",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "兌換規則",
      "brief_summary": "積分兌換無法退換",
      "labels": [
        "積分發放",
        "活動獎勵",
        "客服協助"
      ],
      "body_chars": 238
    },
    {
      "id": "kb_94e96a1d2b3753dca14ad7b08a373956",
      "label": "為什麼點擊後內容無法顯示？",
      "file_type": "document",
      "source_file": "article_1604_94e96a1d2b37.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461718",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "94e96a1d-2b37-53dc-a14a-d7b08a373956",
      "source_id": "3731461718",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動快訊頁面",
      "brief_summary": "活動快訊Access",
      "labels": [
        "內容顯示異常",
        "功能預告"
      ],
      "body_chars": 333
    },
    {
      "id": "kb_950a5872421a5bbebca5ef913b73e471",
      "label": "主播的熱門語最多可以幾個？",
      "file_type": "document",
      "source_file": "article_1605_950a5872421a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157642",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "950a5872-421a-5bbe-bca5-ef913b73e471",
      "source_id": "3055157642",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "熱門語設定",
      "brief_summary": "最多新增14條",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 83
    },
    {
      "id": "kb_9529a4b6dc2544d6952945855351087f",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_1606_9529a4b6dc25.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9529a4b6-dc25-44d6-9529-45855351087f",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_952c6f8b16385f7a8bc5f3cab1f2d7e8",
      "label": "請問目前的儲值比率最高是多少？不同儲值金額的換算比例為何？",
      "file_type": "document",
      "source_file": "article_1607_952c6f8b1638.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502958",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "952c6f8b-1638-5f7a-8bc5-f3cab1f2d7e8",
      "source_id": "3738502958",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "大額指定金額儲值處理",
      "labels": [
        "儲值問題",
        "客服協助"
      ],
      "body_chars": 238
    },
    {
      "id": "kb_95447050b738552abc185bc4e9e9e00e",
      "label": "家族粉絲團銘牌暱稱更改條件？",
      "file_type": "document",
      "source_file": "article_1608_95447050b738.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676700808",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "95447050-b738-552a-bc18-5bc4e9e9e00e",
      "source_id": "3676700808",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "家族銘牌暱稱變更",
      "brief_summary": "需達巔峰大咖等級",
      "labels": [
        "家族功能",
        "銘牌修改",
        "等級條件",
        "粉絲團設定",
        "等級限制",
        "修改次數"
      ],
      "body_chars": 206
    },
    {
      "id": "kb_9557d54b064f5ef38fed71bfc58eea78",
      "label": "虛擬形象是什麼？ 虛擬形象可以幹麻？",
      "file_type": "document",
      "source_file": "article_1609_9557d54b064f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057057868",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9557d54b-064f-5ef3-8fed-71bfc58eea78",
      "source_id": "3057057868",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "",
      "brief_summary": "虛擬形象介紹",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 80
    },
    {
      "id": "kb_956ed44942fd5959977aca1dcd7aa4ce",
      "label": "小遊戲的獎勵何時可以領取？",
      "file_type": "document",
      "source_file": "article_1610_956ed44942fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668704",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "956ed449-42fd-5959-977a-ca1dcd7aa4ce",
      "source_id": "3676668704",
      "version": 22.0,
      "question_type": "活動",
      "sub_type": "小遊戲獎勵判定",
      "brief_summary": "退款補償或轉介平台",
      "labels": [
        "儲值失敗",
        "付款問題",
        "交易異常",
        "活動-/-任務問題"
      ],
      "body_chars": 673
    },
    {
      "id": "kb_9584043b196856af8e3546f58366fa5f",
      "label": "為什麼我的APP文字會出現底線？",
      "file_type": "document",
      "source_file": "article_1611_9584043b1968.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405033/APP",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9584043b-1968-56af-8e35-46f58366fa5f",
      "source_id": "3736405033",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "聊天室換行",
      "brief_summary": "浪LIVE無法換行",
      "labels": [
        "顯示異常",
        "app問題",
        "系統設定"
      ],
      "body_chars": 489
    },
    {
      "id": "kb_959846d334065003a7b98757c8352544",
      "label": "可以代朋友回報任務問題嗎？",
      "file_type": "document",
      "source_file": "article_1612_959846d33406.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125062",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "959846d3-3406-5003-a7b9-8757c8352544",
      "source_id": "3737125062",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "代為提交資料",
      "brief_summary": "需本人聯繫客服",
      "labels": [
        "代為回報",
        "身份驗證",
        "客服原則"
      ],
      "body_chars": 172
    },
    {
      "id": "kb_95a8c712f629504a9b1043e3ea2e682a",
      "label": "直播被停播需要等多久才能重新開播？",
      "file_type": "document",
      "source_file": "article_1613_95a8c712f629.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678175330",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "95a8c712-f629-504a-9b10-43e3ea2e682a",
      "source_id": "3678175330",
      "version": 12.0,
      "question_type": "支援",
      "sub_type": "直播線路切換",
      "brief_summary": "需重新開播生效",
      "labels": [
        "直播設定",
        "重新開播",
        "卡頓排除",
        "網路連線",
        "直播-/-主播功能"
      ],
      "body_chars": 361
    },
    {
      "id": "kb_95acabf6568b5b9db3a937099d63aed3",
      "label": "遊戲內寶箱或抽獎券的出現與投入機制為何？",
      "file_type": "document",
      "source_file": "article_1614_95acabf6568b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677585588",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "95acabf6-568b-5b9d-b3a9-37099d63aed3",
      "source_id": "3677585588",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "遊戲隨機機制",
      "brief_summary": "自動投入抽獎箱",
      "labels": [
        "遊戲機制",
        "物品獲取",
        "自動處理",
        "隨機出現"
      ],
      "body_chars": 368
    },
    {
      "id": "kb_95b9d5c81a5e5e98a587f9c173bb4bad",
      "label": "月底儲值的發票可以開立當月的嗎？發票資訊該如何提供？",
      "file_type": "document",
      "source_file": "article_1615_95b9d5c81a5e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092574",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "95b9d5c8-1a5e-5e98-a587-f9c173bb4bad",
      "source_id": "3737092574",
      "version": 11.0,
      "question_type": "儲值",
      "sub_type": "發票問題",
      "brief_summary": "中獎發票領取流程",
      "labels": [
        "儲值優惠",
        "發票處理",
        "中獎領取",
        "儲值-/-支付問題"
      ],
      "body_chars": 533
    },
    {
      "id": "kb_95e7ba257517542084391bf7a460c010",
      "label": "參加世足賽相關活動的規定與門檻如何確認？",
      "file_type": "document",
      "source_file": "article_1616_95e7ba257517.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3414654994",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "95e7ba25-7517-5420-8439-1bf7a460c010",
      "source_id": "3414654994",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "活動解鎖條件",
      "brief_summary": "提供活動資訊",
      "labels": [],
      "body_chars": 191
    },
    {
      "id": "kb_9618961ffe875889968da8e90990dcb3",
      "label": "加碼人氣x2發放了嗎？",
      "file_type": "document",
      "source_file": "article_1617_9618961ffe87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679223815/x2",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9618961f-fe87-5889-968d-a8e90990dcb3",
      "source_id": "3679223815",
      "version": 21.0,
      "question_type": "活動",
      "sub_type": "加碼人氣x2",
      "brief_summary": "人氣加碼發放查詢",
      "labels": [
        "儲值問題",
        "儲值教學",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 1207
    },
    {
      "id": "kb_969f4cdfd4db58369255a537ed19da35",
      "label": "使用 Firefox 瀏覽器登入浪Live官網遇到問題怎麼辦？",
      "file_type": "document",
      "source_file": "article_1618_969f4cdfd4db.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952412/Firefox+Live",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "969f4cdf-d4db-5836-9255-a537ed19da35",
      "source_id": "3731952412",
      "version": 12.0,
      "question_type": "帳號",
      "sub_type": "官網登入問題",
      "brief_summary": "Firefox登入異",
      "labels": [
        "登入問題",
        "google登入",
        "應用程式異常",
        "帳號-/-登入問題"
      ],
      "body_chars": 1128
    },
    {
      "id": "kb_96a73a7e9e2c5bf4b62295bba3fad53f",
      "label": "儲值頁面是否有提供Funpoint金流？",
      "file_type": "document",
      "source_file": "article_1619_96a73a7e9e2c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323344/Funpoint",
      "captured_at": "2026-09-19T11:55:43.798000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "96a73a7e-9e2c-5bf4-b622-95bba3fad53f",
      "source_id": "3737323344",
      "version": 2.0,
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      "brief_summary": "浪花退款與禮物收回",
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      "brief_summary": "客服登記領獎流程",
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      "label": "主播在Instagram發布的「訴說真心」是什麼活動？",
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      "label": "為什麼贈送冰淇淋販賣車後摘星數未增加？",
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      "brief_summary": "冰淇淋車贈送摘星數未",
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      "label": "贈送香檳後，香檳數量顯示異常，該如何處理？",
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      "sub_type": "商品寄送配送",
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      "sub_type": "虛擬獎勵限制",
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      "brief_summary": "AI客服說明空間",
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      "sub_type": "專屬守護者",
      "brief_summary": "更換或卸除稱號",
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      "label": "如何查詢與下載 Google 商店或 Google Play 的消費收據？",
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        "google-play",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
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      "label": "素人開播申請提現很久未收到錢該怎麼處理？",
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        "金幣兌換",
        "收益問題",
        "收益-/-鑽石問題",
        "會員-/-等級問題",
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      "sub_type": "抽抽樂",
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      "id": "kb_98d5434a949251a497f332f11824c2de",
      "label": "匯款後多久會入帳並發放儲值獎勵？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "提供浪LIVE ID",
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      "id": "kb_98fc3d8560c74330854ab8b79fbb93aa",
      "label": "填寫機會中獎單時配送地址可以填寫超商取貨嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214102",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732214102",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "積分商品兌換",
      "brief_summary": "超商取貨店號查詢",
      "labels": [],
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    {
      "id": "kb_991246d011b15df5a375add2a3ff47d5",
      "label": "可以幫朋友儲值嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123533",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3057123533",
      "version": 16.0,
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      "sub_type": "儲值方式",
      "brief_summary": "APP或官網操作流程",
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        "活動-/-任務問題",
        "儲值-/-支付問題"
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      "id": "kb_9930fa8be3fc501985d55055750be49f",
      "label": "為什麼我看不到今晚的公演？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404672",
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      "label": "購買會員取得超商代碼繳費時跳轉玉山銀行畫面且無玉山帳戶該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494107",
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      "source_id": "3731494107",
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      "sub_type": "超商代碼繳費",
      "brief_summary": "超商分筆儲值優惠處理",
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      "id": "kb_99673093932e575fbfa8cb34ae7a510b",
      "label": "可以要求平台下架特定的遊戲嗎？",
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      "version": 9.0,
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      "sub_type": "遊戲平台下架查詢",
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      "label": "參加加碼儲值活動時若沒有信用卡是否能以轉帳或匯款方式儲值？",
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      "label": "如果在儲值前想要更改並轉存到另一個號碼該怎麼處理？",
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      "version": 10.0,
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      "sub_type": "儲值帳號填寫錯誤",
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      "label": "限量浪禮品「蹦迪浪耀火箭音樂盒」目前是否還有庫存可以兌換？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749029",
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      "sub_type": "火箭吊飾",
      "brief_summary": "火箭吊飾補貨詢問",
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        "盲盒商品",
        "取得方式",
        "獎勵-/-禮物問題",
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      "label": "浪Live官方儲值管道為何？客服聊天室是否為官方儲值通道？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930249/Live",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "帳號資料管理",
      "brief_summary": "客服非儲值通道",
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        "儲值方式"
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      "label": "會員續費已經扣款成功但系統通知已過期該怎麼處理？",
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      "sub_type": "電信代收交易問題",
      "brief_summary": "入帳延遲需提供資料客",
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        "入帳延遲",
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      "id": "kb_99c4bbce8da65b24b809309c5881cfd0",
      "label": "可以幫我把8月的勳章兌換給另一個浪客嗎？",
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      "source_id": "3736175681",
      "version": 16.0,
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      "sub_type": "勳章轉移",
      "brief_summary": "8月勳章跨帳號轉移",
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        "獎勵申請",
        "活動獎勵",
        "活動-/-任務問題",
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      "version": 8.0,
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      "sub_type": "中獎發票領獎",
      "brief_summary": "提供收件資訊掛號寄送",
      "labels": [
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      "label": "主播如何查詢全勤小娃娃活動的全勤天數？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831872",
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      "version": 5.0,
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      "sub_type": "全勤小娃娃活動",
      "brief_summary": "全勤天數查詢",
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        "經紀人協助"
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      "label": "如何兌換 1305000 的獎勵？",
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      "sub_type": "抽抽樂活動",
      "brief_summary": "聯繫客服提供儲值ID",
      "labels": [
        "活動獎勵兌換",
        "徽章兌換",
        "客服處理",
        "積分-/-兌換問題"
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      "id": "kb_9a0d58a3315c5ba28e8a9dd3360d7bb3",
      "label": "補簽卡可以跨月在 8 月 1 日使用嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786605/8+1",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9a0d58a3-315c-5ba2-8e8a-9dd3360d7bb3",
      "source_id": "3733786605",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "懸浮推薦卡",
      "brief_summary": "無法選擇特定日期",
      "labels": [
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        "補簽功能",
        "資料保存",
        "活動-/-任務問題"
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      "id": "kb_9a159d205d495926b1711f76c45dc67d",
      "label": "直播警告標準不一致，是否會被惡意針對或影響收入？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730771984",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "客戶投訴申訴",
      "brief_summary": "直播警告申訴處理",
      "labels": [
        "直播警告",
        "規範審核",
        "申訴處理",
        "違規舉報"
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      "id": "kb_9a264a5b4ceb407fa7db250afcbdc71f",
      "label": "7月份男女神活動頁面顯示異常處理方式",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3613753382",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9a264a5b-4ceb-407f-a7db-250afcbdc71f",
      "source_id": "3613753382",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "男女神活動",
      "brief_summary": "浪潮男女神觀看任務規",
      "labels": [],
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    },
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      "id": "kb_9a36ddbc2a1857119b0992555d34afb4",
      "label": "幸運刮刮樂如何參與以及是否需要申請兌換？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404708",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 14.0,
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      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂活動狀態查詢",
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        "抽抽樂問題",
        "獎勵未發放",
        "活動-/-任務問題"
      ],
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      "id": "kb_9a5085f7dde059ef80535ffb6d404524",
      "label": "平台活動時間過長且規則複雜，導致用戶參與意願降低，平台是否會考慮調整活動設計？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176572",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736176572",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動設計優化",
      "brief_summary": "活動調整建議無具體規",
      "labels": [
        "活動建議",
        "用戶體驗",
        "意見回饋"
      ],
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      "label": "兌換完成後要到哪裡確認與配戴？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126391",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9a78e178-16c5-5127-bb46-9d0c501ce841",
      "source_id": "3737126391",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "實體獎品兌換",
      "brief_summary": "虛寶兌換與配戴方式",
      "labels": [
        "特效顯示異常",
        "道具發送問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 492
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      "id": "kb_9a8e6d36093453daab2f2046525e862c",
      "label": "禮物連擊特效",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3464200212",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9a8e6d36-0934-53da-ab2f-2046525e862c",
      "source_id": "3464200212",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "直播間功能",
      "brief_summary": "特殊版本不觸發",
      "labels": [],
      "body_chars": 86
    },
    {
      "id": "kb_9a9ffb8149025f02bdfc884539b0b0da",
      "label": "主播累積任務中臉部特效的達成門檻是多少？",
      "file_type": "document",
      "source_file": "article_1669_9a9ffb814902.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442816643/-",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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    },
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      "id": "kb_9aa1a7cbf3755b77bcfcbad2c3324a17",
      "label": "如何查詢目前的軟體版本？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452333",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055452333",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "查看目前版本與更新需",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
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      "id": "kb_9aa938ac2cf94402b0f8fd14ff35f3d7",
      "label": "直播間翻譯字幕功能無法使用該如何處理？",
      "file_type": "document",
      "source_file": "article_1671_9aa938ac2cf9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455678",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675455678",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "APP使用異常",
      "brief_summary": "差額回饋",
      "labels": [],
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    },
    {
      "id": "kb_9aba9dc073d55a73ac1f196fdd0da114",
      "label": "背包禮物顯示天數異常，該如何處理？",
      "file_type": "document",
      "source_file": "article_1672_9aba9dc073d5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321682",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9aba9dc0-73d5-5a73-ac1f-196fdd0da114",
      "source_id": "3737321682",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "極速浪漫旅特效",
      "brief_summary": "禮物圖示顯示異常",
      "labels": [
        "顯示異常",
        "活動問題",
        "頁面錯誤"
      ],
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      "id": "kb_9ac5b72c3f01512790a5509e70b38306",
      "label": "儲值是否有額外禮物或加碼活動？",
      "file_type": "document",
      "source_file": "article_1673_9ac5b72c3f01.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830736",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736830736",
      "version": 26.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "抽獎方式與客服登記",
      "labels": [
        "儲值活動",
        "實體獎勵",
        "抽獎說明",
        "儲值-/-支付問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "儲值"
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      "id": "kb_9ac688674da359b98784a138106c7a0d",
      "label": "贈送打折禮物是否會計入勳章累積？",
      "file_type": "document",
      "source_file": "article_1674_9ac688674da3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568666",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9ac68867-4da3-59b9-8784-a138106c7a0d",
      "source_id": "3678568666",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "炫麗皇冠",
      "brief_summary": "依各活動規則為準",
      "labels": [
        "勳章任務",
        "活動規則"
      ],
      "body_chars": 116
    },
    {
      "id": "kb_9ac97a00ca1d51c6af74092a5422d5ae",
      "label": "「萬聖驚魂宴」時段賽的時間安排為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404402",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9ac97a00-ca1d-51c6-af74-092a5422d5ae",
      "source_id": "3736404402",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "萬聖節活動決賽積分",
      "brief_summary": "決賽積分計算方式",
      "labels": [
        "活動任務問題",
        "收益查詢",
        "規則說明"
      ],
      "body_chars": 244
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      "id": "kb_9af336c78c6e46788e14cfac1e609f10",
      "label": "活動或總榜補發的飄頻樣式有誤該如何處理？",
      "file_type": "document",
      "source_file": "article_1676_9af336c78c6e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3459285004",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9af336c7-8c6e-4678-8e14-cfac1e609f10",
      "source_id": "3459285004",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "飄頻處理",
      "brief_summary": "總榜破四千萬未飄頻處",
      "labels": [],
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    },
    {
      "id": "kb_9b01401e44395994b60a93948a4d4ca0",
      "label": "贈送會員是什麼?",
      "file_type": "document",
      "source_file": "article_1677_9b01401e4439.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054993790",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b01401e-4439-5994-b60a-93948a4d4ca0",
      "source_id": "3054993790",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "會員贈送功能",
      "brief_summary": "贈送後無法取消退款",
      "labels": [
        "會員相關"
      ],
      "body_chars": 202
    },
    {
      "id": "kb_9b18d30e98535103b91a8eece1531873",
      "label": "為什麼註銷的帳號會再次出現？舊帳號資料可以轉移到新帳號嗎？",
      "file_type": "document",
      "source_file": "article_1678_9b18d30e9853.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492108",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b18d30e-9853-5103-b91a-8eece1531873",
      "source_id": "3731492108",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號刪除與重新註冊",
      "brief_summary": "註銷帳號資料轉移",
      "labels": [
        "帳號問題",
        "資料轉移"
      ],
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      "id": "kb_9b1a8228acc05d63bff9c009fd6e7711",
      "label": "同時兌換多個限量實體禮物有A+B優惠嗎",
      "file_type": "document",
      "source_file": "article_1679_9b1a8228acc0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952386/A+B",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b1a8228-acc0-5d63-bff9-c009fd6e7711",
      "source_id": "3731952386",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "實體獎品兌換",
      "brief_summary": "實體禮物兌換優惠查詢",
      "labels": [
        "積分兌換",
        "禮物兌換",
        "功能狀態",
        "積分-/-兌換問題"
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      "body_chars": 386
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      "id": "kb_9b69b5a164f05f7b828b11479d142c68",
      "label": "中秋活動「廣寒慶團圓」任務，是否有限制五秒內完成五關？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772818",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b69b5a1-64f0-5f7b-828b-11479d142c68",
      "source_id": "3730772818",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "廣寒慶團圓任務",
      "brief_summary": "廣寒慶團圓任務限制查",
      "labels": [
        "活動任務問題",
        "任務規則",
        "用戶反饋"
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      "id": "kb_9b716c1a876e5b65ad1d94eed8c374cd",
      "label": "我要怎麼查詢我贏了多少錢？",
      "file_type": "document",
      "source_file": "article_1681_9b716c1a876e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322465",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b716c1a-876e-5b65-ad1d-94eed8c374cd",
      "source_id": "3737322465",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "遊戲紀錄",
      "brief_summary": "贏錢金額查詢",
      "labels": [
        "獎金問題",
        "收益查詢",
        "業績計算",
        "收益-/-鑽石問題"
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      "id": "kb_9b72454bb5d440b5a950fc07b88865aa",
      "label": "會員訂閱未入帳可以只提供App內已訂閱彈窗截圖嗎？",
      "file_type": "document",
      "source_file": "article_1682_9b72454bb5d4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501518",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b72454b-b5d4-40b5-a950-fc07b88865aa",
      "source_id": "3738501518",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "付款異常",
      "brief_summary": "iOS儲值未入帳客服",
      "labels": [],
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    },
    {
      "id": "kb_9b92cc1a43bc5e6899aa1e803cb6a1cf",
      "label": "如何兌換直播動態推薦和個人主頁推薦？",
      "file_type": "document",
      "source_file": "article_1683_9b92cc1a43bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501463",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b92cc1a-43bc-5e68-99aa-1e803cb6a1cf",
      "source_id": "3738501463",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "推薦版位",
      "brief_summary": "提供主播ID及生效時",
      "labels": [
        "產品功能",
        "推薦功能",
        "兌換教學"
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      "body_chars": 203
    },
    {
      "id": "kb_9b93b9dce7495270a3e32543bb43aaaa",
      "label": "禮物送出後可以收回嗎？如何贈送禮物？",
      "file_type": "document",
      "source_file": "article_1684_9b93b9dce749.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092970",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9b93b9dc-e749-5270-a3e3-2543bb43aaaa",
      "source_id": "3679092970",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "禮物退回",
      "brief_summary": "無法由官方協助收回",
      "labels": [
        "禮物贈送",
        "禮物收回",
        "平台規範"
      ],
      "body_chars": 178
    },
    {
      "id": "kb_9bb52d30f5d04996ad83b963c895d284",
      "label": "私訊送禮可以使用海星贈送嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056599183",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9bb52d30-f5d0-4996-ad83-b963c895d284",
      "source_id": "3056599183",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "直播送禮功能",
      "brief_summary": "海星圖示禮物辨識",
      "labels": [],
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    {
      "id": "kb_9bc2da171a275cc2ac569e5a9cc0eaa5",
      "label": "手機觀看直播或玩遊戲時耗電發熱，是正常現象嗎？該如何改善？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357275",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675357275",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "手機發熱耗電",
      "brief_summary": "更新系統與應用程式",
      "labels": [
        "效能問題",
        "過熱問題",
        "電量異常"
      ],
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      "id": "kb_9be8ddb43076561a9cca9d87250d07c1",
      "label": "手寫告白活動的資訊在哪裡可以找到？",
      "file_type": "document",
      "source_file": "article_1687_9be8ddb43076.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773701",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9be8ddb4-3076-561a-9cca-9d87250d07c1",
      "source_id": "3730773701",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "白紗告白日",
      "brief_summary": "手寫告白活動查詢",
      "labels": [
        "活動查詢",
        "舊有活動"
      ],
      "body_chars": 169
    },
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      "id": "kb_9c013994c04451a7a3d40f376c899893",
      "label": "特別大獎BAZAAR國際時尚雜誌的獲獎名額與資格要求是什麼？",
      "file_type": "document",
      "source_file": "article_1688_9c013994c044.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4445929475/9+_",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4445929475",
      "version": 1.0,
      "question_type": "",
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      "body_chars": 2608
    },
    {
      "id": "kb_9c0a381a87b2515882207b47ff55dbea",
      "label": "小遊戲一直輸錢或咬錢是正常的嗎",
      "file_type": "document",
      "source_file": "article_1689_9c0a381a87b2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878486043",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9c0a381a-87b2-5158-8220-7b47ff55dbea",
      "source_id": "3878486043",
      "version": 24.0,
      "question_type": "其他",
      "sub_type": "遊戲異常問題",
      "brief_summary": "玩法與獎勵說明",
      "labels": [
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "儲值-/-支付問題",
        "其他",
        "收益-/-鑽石問題",
        "活動-/-任務問題"
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      "id": "kb_9c5ffa2c4a7155b3adc77d31d81c3947",
      "label": "儲值或購買會員時出現付款失敗或訂單建立失敗該如何處理？",
      "file_type": "document",
      "source_file": "article_1690_9c5ffa2c4a71.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493859",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9c5ffa2c-4a71-55b3-adc7-7d31d81c3947",
      "source_id": "3731493859",
      "version": 26.0,
      "question_type": "支援",
      "sub_type": "會員功能異常",
      "brief_summary": "會員權益未生效處理",
      "labels": [
        "產品功能",
        "禮物贈送",
        "獎勵-/-禮物問題",
        "會員-/-等級問題",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
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    {
      "id": "kb_9c7e0813813c5481b578e82c2830d38b",
      "label": "如何主動解除主播家族身分？",
      "file_type": "document",
      "source_file": "article_1691_9c7e0813813c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773610",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9c7e0813-813c-5481-b578-e82c2830d38b",
      "source_id": "3730773610",
      "version": 11.0,
      "question_type": "直播",
      "sub_type": "封鎖與管理",
      "brief_summary": "主播封鎖管理",
      "labels": [
        "推薦名單資格",
        "活動規範",
        "主播問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "直播-/-主播功能",
        "會員-/-等級問題"
      ],
      "body_chars": 524
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    {
      "id": "kb_9c86b9317a6d59ea812d304c75e129e3",
      "label": "「我的」個人主頁有顯示那些資訊？有什麼功能？",
      "file_type": "document",
      "source_file": "article_1692_9c86b9317a6d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3620306957",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9c86b931-7a6d-59ea-812d-304c75e129e3",
      "source_id": "3620306957",
      "version": 5.0,
      "question_type": "帳號",
      "sub_type": "",
      "brief_summary": "個人主頁功能與資訊",
      "labels": [
        "產品功能"
      ],
      "body_chars": 227
    },
    {
      "id": "kb_9c8a5df7af885151be49ab2d6ec83711",
      "label": "浪LIVE封面照片審核規範有哪些？",
      "file_type": "document",
      "source_file": "article_1693_9c8a5df7af88.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175964/LIVE",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9c8a5df7-af88-5151-be49-ab2d6ec83711",
      "source_id": "3736175964",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "圖片審查",
      "brief_summary": "浪LIVE封面照片審",
      "labels": [
        "功能異常",
        "圖片上傳",
        "權限設定"
      ],
      "body_chars": 227
    },
    {
      "id": "kb_9c997e5c9a2e5fdd8246806ae143f276",
      "label": "如何在上播前更換封面？",
      "file_type": "document",
      "source_file": "article_1694_9c997e5c9a2e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3053977795",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9c997e5c-9a2e-5fdd-8246-806ae143f276",
      "source_id": "3053977795",
      "version": 5.0,
      "question_type": "直播",
      "sub_type": "更換直播封面",
      "brief_summary": "直播前更換封面",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 68
    },
    {
      "id": "kb_9cbb655a89e650e79f814f5ca94545fa",
      "label": "怎麼查看自己的等級？",
      "file_type": "document",
      "source_file": "article_1695_9cbb655a89e6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056992298",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9cbb655a-89e6-50e7-9f81-4f5ca94545fa",
      "source_id": "3056992298",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "用戶等級",
      "brief_summary": "查看等級路徑",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 131
    },
    {
      "id": "kb_9cd1934d48c1549989499a943146dfd2",
      "label": "為何無法使用美金儲值？",
      "file_type": "document",
      "source_file": "article_1696_9cd1934d48c1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323147",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9cd1934d-48c1-5499-8949-9a943146dfd2",
      "source_id": "3737323147",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "",
      "brief_summary": "未登入儲值處理",
      "labels": [
        "儲值問題",
        "支付方式",
        "美金儲值"
      ],
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    },
    {
      "id": "kb_9cfea2a00f8559e0a702f5322980a012",
      "label": "不小心誤送給主播的禮物可以撤回或退款嗎？",
      "file_type": "document",
      "source_file": "article_1697_9cfea2a00f85.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492429",
      "captured_at": "2026-09-20T16:01:32.495000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9cfea2a0-0f85-59e0-a702-f5322980a012",
      "source_id": "3731492429",
      "version": 20.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "顏值認證",
        "審核問題",
        "處理流程",
        "直播-/-主播功能",
        "客服-/-服務諮詢",
        "獎勵-/-禮物問題",
        "其他",
        "支援"
      ],
      "body_chars": 430
    },
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      "id": "kb_9d06adf2eb91573a9a7da8097ed3801c",
      "label": "如何查看活動中的貴族選票與各爵位每日可領取票數？",
      "file_type": "document",
      "source_file": "article_1698_9d06adf2eb91.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676438690",
      "captured_at": "2026-09-20T16:01:33.977000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9d06adf2-eb91-573a-9a7d-a8097ed3801c",
      "source_id": "3676438690",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "達標仍無法領取",
      "labels": [
        "獎勵領取",
        "條件不符",
        "貴族系統",
        "活動任務問題",
        "領獎異常",
        "會員",
        "活動"
      ],
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    {
      "id": "kb_9d16e69cfcdd5733a6b24a1635b7147c",
      "label": "搶紅包時跳出身份驗證提示導致逾時該怎麼處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357313",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9d16e69c-fcdd-5733-a6b2-4a1635b7147c",
      "source_id": "3675357313",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "浪LIVE平台使用問題",
      "brief_summary": "查看任務頁面確認資格",
      "labels": [
        "活動任務問題",
        "資格確認",
        "儲值送禮",
        "紅包雨資格",
        "活動-/-任務問題",
        "帳號-/-登入問題"
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    {
      "id": "kb_9d1c22fc7e874927ae2806fcaa0a5037",
      "label": "在活動中是否能獲得勳章獎勵？",
      "file_type": "document",
      "source_file": "article_1700_9d1c22fc7e87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847679",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9d1c22fc-7e87-4927-ae28-06fcaa0a5037",
      "source_id": "3677847679",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "查看勳章牆確認",
      "labels": [],
      "body_chars": 68
    },
    {
      "id": "kb_9d384e28359658248d36504d88a5e937",
      "label": "鑽石收益無法換浪花？",
      "file_type": "document",
      "source_file": "article_1701_9d384e283596.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337004",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9d384e28-3596-5824-8d36-504d88a5e937",
      "source_id": "3056337004",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "鑽石兌換問題",
      "brief_summary": "需完成收益結算",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 213
    },
    {
      "id": "kb_9d78822aa224506685db7cb2c6ac4aed",
      "label": "什麼是主播家族等級分布呢？",
      "file_type": "document",
      "source_file": "article_1702_9d78822aa224.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054928407",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9d78822a-a224-5066-85db-7cb2c6ac4aed",
      "source_id": "3054928407",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "主播活動",
      "brief_summary": "家族分為E至S6共1",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 193
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    {
      "id": "kb_9d7b3db0cc0e516393c48749d40e3a67",
      "label": "美金儲值方式是否已關閉？何時能重新使用？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536557",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736536557",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "美金儲值暫時關閉",
      "labels": [
        "儲值問題",
        "支付渠道",
        "功能關閉"
      ],
      "body_chars": 334
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    {
      "id": "kb_9d87f5abac0e5ce0aac1fbcf4772268e",
      "label": "黑色的方形符號該怎麼輸入？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3892052000",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3892052000",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "客製化稱號設定",
      "brief_summary": "一大字五小字",
      "labels": [
        "客製化服務",
        "客製化設定",
        "其他",
        "活動-/-任務問題",
        "顯示-/-系統異常"
      ],
      "body_chars": 128
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      "id": "kb_9d9697dc25885707abd577a650ff4b19",
      "label": "為什麼我無法上傳短影音？上傳時出現「內容發佈失敗，請重新再發」的錯誤訊息。",
      "file_type": "document",
      "source_file": "article_1705_9d9697dc2588.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502102",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9d9697dc-2588-5707-abd5-77a650ff4b19",
      "source_id": "3738502102",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "短影音上傳失敗",
      "brief_summary": "短影音上傳失敗處理",
      "labels": [
        "短影音上傳",
        "發佈失敗",
        "網路連線",
        "app異常"
      ],
      "body_chars": 785
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    {
      "id": "kb_9da04c4521e448e4b8633cf57c775b26",
      "label": "「2026浪LIVE·春之饗宴」活動是否會納入轉盤禮物累積積分？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3584098350",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "解鎖特效查看方式",
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      "brief_summary": "推薦版位差異比較",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 11.0,
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      "sub_type": "618與端午加碼活動獎勵領取",
      "brief_summary": "活動加碼獎勵領取",
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        "活動規則"
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734896980",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 7.0,
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      "sub_type": "週年活動",
      "brief_summary": "僅透過Banner預",
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        "活動-/-任務問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678240852",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678240852",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "需儲值及消費達標",
      "labels": [
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        "活動任務問題",
        "儲值問題"
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      "label": "如何查詢贈送給主播的包裹追蹤號碼？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733785979",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9e5cd33d-ce7c-4429-8baa-cabd97d0f4c5",
      "source_id": "3733785979",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "客服索取追蹤號碼",
      "labels": [],
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      "label": "開播的時候可以不要用自己的照片嗎？",
      "file_type": "document",
      "source_file": "article_1716_9e6367eccced.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054928079",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054928079",
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      "sub_type": "LED 展示照片",
      "brief_summary": "LED展示照片索取與",
      "labels": [
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      "label": "為什麼平台要設置男神區和女神區？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437417",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437417",
      "version": 10.0,
      "question_type": "直播",
      "sub_type": "男女神活動",
      "brief_summary": "男神女神區設置原因",
      "labels": [
        "票券查詢",
        "活動問題",
        "直播-/-主播功能"
      ],
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      "id": "kb_9e816bca7c2c524aa46ded5e3fd96653",
      "label": "浪Live活動排行榜的結算時間是怎麼計算的？",
      "file_type": "document",
      "source_file": "article_1718_9e816bca7c2c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125625/Live",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3679125625",
      "version": 45.0,
      "question_type": "直播",
      "sub_type": "直播活動參加問題",
      "brief_summary": "QR code登入切",
      "labels": [
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        "帳號登入",
        "網頁版操作",
        "line支付",
        "顯示-/-系統異常",
        "直播-/-主播功能",
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      "id": "kb_9e855446b4895dfb9a117b138dac2173",
      "label": "為什麼無法將勳章贈送給主播？",
      "file_type": "document",
      "source_file": "article_1719_9e855446b489.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192387",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677192387",
      "version": 41.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "聯繫客服提供兌換資訊",
      "labels": [
        "活動獎勵",
        "兌換問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題"
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      "label": "浪LIVE更新後同時開啟其他應用程式播放影片卡頓該如何處理？",
      "file_type": "document",
      "source_file": "article_1720_9e93f7622209.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830190/LIVE",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9e93f762-2209-5ab8-98b3-2975a646b838",
      "source_id": "3736830190",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "浪LIVE應用程式",
      "brief_summary": "官網下載APK安裝包",
      "labels": [
        "應用程式安裝",
        "應用程式下載",
        "顯示-/-系統異常",
        "直播-/-主播功能"
      ],
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      "label": "沁涼小舖活動獎勵表格的組別名稱重複或顯示錯誤該如何處理？",
      "file_type": "document",
      "source_file": "article_1721_9e9b793e5c6e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772276",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9e9b793e-5c6e-42fe-ad51-80a834ab6297",
      "source_id": "3730772276",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "直播間中獎表單",
      "brief_summary": "領獎生日填錯處理",
      "labels": [],
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      "id": "kb_9e9cf53f506e56a2b1e87c17edd143ef",
      "label": "鑽石收益會過期嗎? 有期限嗎?",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056500772",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056500772",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "鑽石恆久遠禮物升級",
      "brief_summary": "兩年內提領或兌換",
      "labels": [
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      "id": "kb_9eb768c628c947b6bdef7bfb05c43de1",
      "label": "主播互動遊戲小鹿亂撞ing要如何進行抓取操作？",
      "file_type": "document",
      "source_file": "article_1723_9eb768c628c9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4302340185",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9eb768c6-28c9-47b6-bdef-7bfb05c43de1",
      "source_id": "4302340185",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "APP版本要求",
      "labels": [],
      "body_chars": 80
    },
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      "id": "kb_9ee7842f1554467e973294a432d42468",
      "label": "如何查詢主播的週年月份與紀念活動？",
      "file_type": "document",
      "source_file": "article_1724_9ee7842f1554.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405498",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9ee7842f-1554-467e-9732-94a432d42468",
      "source_id": "3736405498",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "週年活動",
      "brief_summary": "女主播四週年日期查詢",
      "labels": [],
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      "id": "kb_9eec23ad4fe54b0a97668f372f16a48a",
      "label": "透過 Apple 購買浪花未入帳該如何申請補發？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535243",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736535243",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "付款異常",
      "brief_summary": "儲值點數未入帳處理",
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      "id": "kb_9f4863145b185c74991378c42e567408",
      "label": "儲值時手機條碼輸入錯誤導致無法按下一步該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1726_9f4863145b18.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502925",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9f486314-5b18-5c74-9913-78c42e567408",
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      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "手機條碼問題",
      "brief_summary": "手機條碼輸入錯誤處理",
      "labels": [
        "儲值獎勵",
        "獎勵發放",
        "禮物發放",
        "儲值-/-支付問題"
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      "id": "kb_9f4896b1f3e15472af29523ffd318123",
      "label": "人氣禮物加碼活動的時間與領取方式為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675816048",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675816048",
      "version": 44.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "提供浪號聯繫客服領取",
      "labels": [
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        "獎勵領取",
        "抽抽樂",
        "活動問題",
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      "id": "kb_9f4dca73816d5de68112305ed643d918",
      "label": "用戶之間是否可以互相贈送禮物？",
      "file_type": "document",
      "source_file": "article_1728_9f4dca73816d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437619",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9f4dca73-816d-5de6-8112-305ed643d918",
      "source_id": "3736437619",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "物品贈送",
      "brief_summary": "提供受贈者ID給客服",
      "labels": [
        "物品贈送",
        "功能操作",
        "客服協助",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 214
    },
    {
      "id": "kb_9f583feaab1f5c77b0666bbfcab461c1",
      "label": "檢舉其他用戶違規代儲需要提供哪些資料？",
      "file_type": "document",
      "source_file": "article_1729_9f583feaab1f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214042",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9f583fea-ab1f-5c77-b066-6bbfcab461c1",
      "source_id": "3732214042",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "代儲舉報",
      "brief_summary": "匿名處理",
      "labels": [
        "舉報問題",
        "違規行為",
        "代儲舉報",
        "客服-/-服務諮詢"
      ],
      "body_chars": 344
    },
    {
      "id": "kb_9f58d0c438e840f69ea5ebd9a0d79599",
      "label": "為什麼會收到人氣禮物？",
      "file_type": "document",
      "source_file": "article_1730_9f58d0c438e8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676962875",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9f58d0c4-38e8-40f6-9ea5-ebd9a0d79599",
      "source_id": "3676962875",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "每檔僅限一次",
      "labels": [],
      "body_chars": 148
    },
    {
      "id": "kb_9f9c2ff36c27518eabf8ea730e281b24",
      "label": "如何參與這個活動？",
      "file_type": "document",
      "source_file": "article_1731_9f9c2ff36c27.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3870720010/-",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9f9c2ff3-6c27-518e-abf8-ea730e281b24",
      "source_id": "3870720010",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星心相印水瓶座時間刻",
      "brief_summary": "活動目標參與者說明",
      "labels": [],
      "body_chars": 542
    },
    {
      "id": "kb_9f9c79d0c92058d1b8b94aa415626dbd",
      "label": "如何關閉個人主頁上的 Instagram 連結？",
      "file_type": "document",
      "source_file": "article_1732_9f9c79d0c920.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344879/Instagram",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9f9c79d0-c920-58d1-b8b9-4aa415626dbd",
      "source_id": "3732344879",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "Instagram連結設定",
      "brief_summary": "關閉IG連結",
      "labels": [
        "功能設定",
        "貢獻榜",
        "直播-/-主播功能",
        "客服-/-服務諮詢"
      ],
      "body_chars": 447
    },
    {
      "id": "kb_9fc0ebc59d785015846514e8b3cbf8a7",
      "label": "透過客服匯款是使用哪間銀行的帳號？",
      "file_type": "document",
      "source_file": "article_1733_9fc0ebc59d78.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953005",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "9fc0ebc5-9d78-5015-8465-14e8b3cbf8a7",
      "source_id": "3731953005",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "儲值銀行帳號",
      "brief_summary": "客服匯款銀行帳號",
      "labels": [
        "匯款資訊",
        "銀行帳號"
      ],
      "body_chars": 145
    },
    {
      "id": "kb_a012ed9a72c15664b6f5332d7f350012",
      "label": "禮物計分規則：折扣禮物與活動禮物是否計入LIVE HOUSE分數？",
      "file_type": "document",
      "source_file": "article_1734_a012ed9a72c1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676176445/LIVE+HOUSE",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a012ed9a-72c1-5664-b6f5-332d7f350012",
      "source_id": "3676176445",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "折價券與積分計算",
      "brief_summary": "折價券消費不計積分",
      "labels": [
        "禮物計分",
        "積分問題",
        "活動禮物",
        "折扣禮物"
      ],
      "body_chars": 468
    },
    {
      "id": "kb_a027d9ac7b7150288050da2556fef064",
      "label": "為什麼主播收到禮物後任務進度沒有顯示完成？",
      "file_type": "document",
      "source_file": "article_1735_a027d9ac7b71.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492867",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a027d9ac-7b71-5028-8050-da2556fef064",
      "source_id": "3731492867",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "直播送禮功能",
      "brief_summary": "特效未顯示回報資料",
      "labels": [
        "禮物特效異常",
        "虛寶問題"
      ],
      "body_chars": 356
    },
    {
      "id": "kb_a0483c16c9c45d7cbaefe40075db85f8",
      "label": "參加「2026 浪 LIVE · 春之饗宴」席位爭奪賽時日榜分數是否會累積？",
      "file_type": "document",
      "source_file": "article_1736_a0483c16c9c4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175897/2026+LIVE",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0483c16-c9c4-5d7c-baef-e40075db85f8",
      "source_id": "3736175897",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "活動積分計算異常",
      "brief_summary": "送禮積分異常處理",
      "labels": [
        "活動任務問題",
        "禮物計算",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 989
    },
    {
      "id": "kb_a05eae72cef25770bde66cc92be32644",
      "label": "月儲值金額18萬至49.9萬的爵位名稱是什麼？",
      "file_type": "document",
      "source_file": "article_1737_a05eae72cef2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953020/18+49.9",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a05eae72-cef2-5770-bde6-6cc92be32644",
      "source_id": "3731953020",
      "version": 4.0,
      "question_type": "會員",
      "sub_type": "爵位名稱",
      "brief_summary": "月儲值爵位對照",
      "labels": [
        "儲值問題",
        "會員身份",
        "儲值選項"
      ],
      "body_chars": 140
    },
    {
      "id": "kb_a0633e7c1bc45f9ca38f90c4a3a1db4d",
      "label": "更換LINE帳號後，如何重新聯繫或加回浪妞恩恩？",
      "file_type": "document",
      "source_file": "article_1738_a0633e7c1bc4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323519/LINE",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0633e7c-1bc4-5f9c-a38f-90c4a3a1db4d",
      "source_id": "3737323519",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "帳號聯繫",
      "brief_summary": "更換LINE帳號加回",
      "labels": [
        "聯繫問題",
        "帳號相關",
        "客服協助"
      ],
      "body_chars": 215
    },
    {
      "id": "kb_a069105826d2478f8062d1713d29398f",
      "label": "浪花明細顯示幸運禮物返還是什麼意思？會被鎖帳嗎？",
      "file_type": "document",
      "source_file": "article_1739_a069105826d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536087",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0691058-26d2-478f-8062-d1713d29398f",
      "source_id": "3736536087",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "中獎紀錄",
      "brief_summary": "中獎紀錄查詢",
      "labels": [],
      "body_chars": 77
    },
    {
      "id": "kb_a08fe35edb6d5879b934b0e9cda72024",
      "label": "如何申請領取貼圖或贈品？",
      "file_type": "document",
      "source_file": "article_1740_a08fe35edb6d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749254",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a08fe35e-db6d-5879-b934-b0e9cda72024",
      "source_id": "3737749254",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "貼圖贈品領取",
      "brief_summary": "貼圖贈品領取申請",
      "labels": [
        "獎品領取",
        "中獎處理",
        "贈送獎品"
      ],
      "body_chars": 136
    },
    {
      "id": "kb_a0b3ef575350437ca7a0d8dffa171f24",
      "label": "為什麼達到週榜前10名卻沒有收到補簽卡？",
      "file_type": "document",
      "source_file": "article_1741_a0b3ef575350.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437417",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0b3ef57-5350-437c-a7a0-d8dffa171f24",
      "source_id": "3678437417",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "直播間左下角三點查詢",
      "labels": [],
      "body_chars": 284
    },
    {
      "id": "kb_a0ce32c98712447b88bd6612cbd3cd8b",
      "label": "如何領取幸運抽抽樂的次數？",
      "file_type": "document",
      "source_file": "article_1742_a0ce32c98712.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0ce32c9-8712-447b-88bd-6612cbd3cd8b",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
      "body_chars": 68
    },
    {
      "id": "kb_a0f58afa43a35828a2f4a3fa3c46e6dd",
      "label": "使用 Google 續費會員失敗且未收到通知該如何處理？",
      "file_type": "document",
      "source_file": "article_1743_a0f58afa43a3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766409/Google",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0f58afa-43a3-5828-a2f4-a3fa3c46e6dd",
      "source_id": "3676766409",
      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "自動續訂扣款",
      "brief_summary": "未取消訂閱自動扣款",
      "labels": [
        "儲值問題",
        "支付異常",
        "apple支付",
        "儲值-/-支付問題",
        "技術"
      ],
      "body_chars": 1268
    },
    {
      "id": "kb_a0fe94c5a0f45d9495c80588ded702bc",
      "label": "馬來西亞海外電匯換台幣轉帳是否需要填寫銀行詳情與城市碼？",
      "file_type": "document",
      "source_file": "article_1744_a0fe94c5a0f4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437265",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a0fe94c5-a0f4-5d94-95c8-0588ded702bc",
      "source_id": "3736437265",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "海外電匯",
      "brief_summary": "海外電匯不支援官網儲",
      "labels": [
        "儲值問題",
        "支付方式",
        "轉帳",
        "儲值-/-支付問題"
      ],
      "body_chars": 288
    },
    {
      "id": "kb_a125baed99ca585f929dbf4c5514ed18",
      "label": "1萬到10萬儲值的藍新金流或OMG金流浪花比值是多少？",
      "file_type": "document",
      "source_file": "article_1745_a125baed99ca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787087/1+10+OMG",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a125baed-99ca-585f-929d-bf4c5514ed18",
      "source_id": "3733787087",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "藍新與OMG兌換比例",
      "brief_summary": "藍新OMG浪花兌換比",
      "labels": [
        "匯款儲值",
        "儲值問題",
        "虛擬帳號",
        "儲值-/-支付問題"
      ],
      "body_chars": 226
    },
    {
      "id": "kb_a12f5ced51f05fd090a5b6bab7becb72",
      "label": "目前有哪些正在進行的活動？",
      "file_type": "document",
      "source_file": "article_1746_a12f5ced51f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951339",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a12f5ced-51f0-5fd0-90a5-b6bab7becb72",
      "source_id": "3731951339",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "平台活動列表",
      "brief_summary": "平台近期活動資訊",
      "labels": [
        "加碼活動",
        "活動資訊"
      ],
      "body_chars": 195
    },
    {
      "id": "kb_a13ccc3429ad517ba4a744bbd3ec718f",
      "label": "在直播間內無法進行儲值該怎麼辦？",
      "file_type": "document",
      "source_file": "article_1747_a13ccc3429ad.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678732355",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a13ccc34-29ad-517b-a4a7-44bbd3ec718f",
      "source_id": "3678732355",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "QR Code 登入儲值",
      "brief_summary": "QR Code 登入",
      "labels": [
        "觀看異常",
        "功能異常",
        "數據追蹤"
      ],
      "body_chars": 715
    },
    {
      "id": "kb_a14115285e84460cae75023c99573ade",
      "label": "修改暱稱後為什麼沒有即時更新？",
      "file_type": "document",
      "source_file": "article_1748_a14115285e84.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323147",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a1411528-5e84-460c-ae75-023c99573ade",
      "source_id": "3737323147",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "",
      "brief_summary": "未登入儲值處理",
      "labels": [],
      "body_chars": 152
    },
    {
      "id": "kb_a14bad8385b358e5b9134cbc40c533eb",
      "label": "已結束的儲值活動頁面優化建議處理進度為何？",
      "file_type": "document",
      "source_file": "article_1749_a14bad8385b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321597",
      "captured_at": "2026-09-19T11:55:44.656000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a14bad83-85b3-58e5-b913-4cbc40c533eb",
      "source_id": "3737321597",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "活動登記",
      "brief_summary": "建議已反映相關單位",
      "labels": [
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      "brief_summary": "伯爵爆燈資格說明",
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      "label": "官方Instagram是否會轉發所有主播的限時動態？",
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      "sub_type": "Instagram限動轉發",
      "brief_summary": "IG限動轉發原則",
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        "內容轉發",
        "官方操作"
      ],
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      "label": "什麼是成就牆？如何獲得成就？",
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      "version": 3.0,
      "question_type": "會員",
      "sub_type": "成就牆",
      "brief_summary": "送禮累積成就點",
      "labels": [
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      "label": "主播動態牆有哪些功能？什麼是感謝帖？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3615686688",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3615686688",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "主播動態功能",
      "brief_summary": "感謝帖發布限制",
      "labels": [
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      ],
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    },
    {
      "id": "kb_a1dbc072db0b568b9909280b216e25c6",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
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        "積分-/-兌換問題"
      ],
      "body_chars": 1126
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      "label": "儲值完成後金額未入帳該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404634",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "id": "kb_a21c18cd476545de936d4fac1ad71563",
      "label": "如何申請領取當月滿額抽獎幸運抽抽樂次數？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a21c18cd-4765-45de-936d-4fac1ad71563",
      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
      "body_chars": 188
    },
    {
      "id": "kb_a222551bc4255f07bee7b008fa62bbde",
      "label": "如果不小心檢舉錯了對象該怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126811",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a222551b-c425-5f07-bee7-b008fa62bbde",
      "source_id": "3677126811",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "儲值帳號填寫錯誤",
      "brief_summary": "提供兩個帳戶ID",
      "labels": [
        "儲值錯誤",
        "帳戶問題",
        "款項誤轉",
        "客服-/-服務諮詢"
      ],
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      "id": "kb_a2397a9c121846f28e8bd1e3c91388d9",
      "label": "618年中狂歡檔活動內容與獎勵說明",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a2397a9c-1218-46f2-8e8b-d1e3c91388d9",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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    },
    {
      "id": "kb_a24362bccfd053ce801a9d54918cdcd8",
      "label": "如何在直播間私訊(信)其他人？",
      "file_type": "document",
      "source_file": "article_1759_a24362bccfd0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055321505",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a24362bc-cfd0-53ce-801a-9d54918cdcd8",
      "source_id": "3055321505",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "私信功能",
      "brief_summary": "私訊操作方式",
      "labels": [
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      ],
      "body_chars": 149
    },
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      "id": "kb_a2857e959257512cbd4d01cee6fe642f",
      "label": "更新後功能或資料消失該如何處理？",
      "file_type": "document",
      "source_file": "article_1760_a2857e959257.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357245",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a2857e95-9257-512c-bd4d-01cee6fe642f",
      "source_id": "3675357245",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "應用程式問題",
      "brief_summary": "通知異常處理方式",
      "labels": [
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        "獎勵問題",
        "發票補發",
        "顯示-/-系統異常"
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      "id": "kb_a28fa6867d3455c3bf0f7de46d69e453",
      "label": "如何屏蔽他人的進場消息？",
      "file_type": "document",
      "source_file": "article_1761_a28fa6867d34.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951821",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a28fa686-7d34-55c3-bf0f-7de46d69e453",
      "source_id": "3731951821",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "進場特效",
      "brief_summary": "入場特效隱藏設定",
      "labels": [
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        "功能操作"
      ],
      "body_chars": 340
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      "id": "kb_a298ac018fc4506ab13ad46f917068fb",
      "label": "個人主頁的背景圖片變成和頭像框合在一起了怎麼辦？",
      "file_type": "document",
      "source_file": "article_1762_a298ac018fc4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676504120",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a298ac01-8fc4-506a-b13a-d46f917068fb",
      "source_id": "3676504120",
      "version": 22.0,
      "question_type": "其他",
      "sub_type": "個人主頁勳章",
      "brief_summary": "聯繫客服兌換",
      "labels": [
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        "活動獎勵",
        "獎勵領取",
        "活動-/-任務問題",
        "會員-/-等級問題",
        "顯示-/-系統異常",
        "積分-/-兌換問題"
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      "label": "同時兌換兩個勳章需要多少積分？",
      "file_type": "document",
      "source_file": "article_1763_a2b746128324.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125477",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a2b74612-8324-564f-aadd-b3f9313bff8f",
      "source_id": "3737125477",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "客製勳章申請兌換",
      "brief_summary": "積分兌換與贈送流程",
      "labels": [
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        "積分使用",
        "贈送功能",
        "處理時效",
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      "id": "kb_a2d322e09c2249c4b9d17efeabbf0118",
      "label": "參加「來猜／浪猜」活動預測結果已公佈但未收到浪花該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771932",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a2d322e0-9c22-49c4-b9d1-7efeabbf0118",
      "source_id": "3730771932",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "藍新金流 ATM轉帳",
      "brief_summary": "藍新ATM轉帳金額不",
      "labels": [],
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      "id": "kb_a2d7415cf63a56cbbe8ad55374b1a96a",
      "label": "遊戲設定難度導致儲值金額輸光是否合理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535572",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a2d7415c-f63a-56cb-be8a-d55374b1a96a",
      "source_id": "3736535572",
      "version": 32.0,
      "question_type": "其他",
      "sub_type": "遊戲難度設定",
      "brief_summary": "遊戲設定與儲值處理",
      "labels": [
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        "儲值問題",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
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      "body_chars": 2021
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      "id": "kb_a3568e7489db54099505c02d831eb472",
      "label": "本服務是否提供網頁版和App？",
      "file_type": "document",
      "source_file": "article_1766_a3568e7489db.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677553033/App",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a3568e74-89db-5409-9505-c02d831eb472",
      "source_id": "3677553033",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "平台版本支援",
      "brief_summary": "網頁版與App皆可用",
      "labels": [
        "平台支援",
        "版本選擇"
      ],
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      "id": "kb_a3a0a9c1c6335901b68eaf4231dfa499",
      "label": "是否可以將禮物或獎品轉送給其他用戶？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256359",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737256359",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "積分獎品兌換",
      "brief_summary": "提供帳號及接收方ID",
      "labels": [
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        "贈送物品",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 306
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      "label": "無法進行儲值該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771680",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a3ad8a23-f3b4-5671-8f50-91536cada2d3",
      "source_id": "3730771680",
      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "未使用可申請轉移",
      "labels": [
        "儲值問題",
        "浪花轉移",
        "帳號操作",
        "獎勵-/-禮物問題",
        "儲值-/-支付問題",
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      "body_chars": 839
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      "label": "請問九週年活動的用戶總K數可以在哪裡查詢？",
      "file_type": "document",
      "source_file": "article_1769_a3f032654764.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678765178/K",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a3f03265-4764-59f5-9043-920bd4dab943",
      "source_id": "3678765178",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "週年活動",
      "brief_summary": "未設置用戶總榜單",
      "labels": [
        "活動查詢",
        "榜單查詢",
        "數據查詢"
      ],
      "body_chars": 207
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      "id": "kb_a413fe9dfbf75d579f4bdc132c4776b5",
      "label": "「帝王の寵愛」活動頁面中的主播是如何入選的？",
      "file_type": "document",
      "source_file": "article_1770_a413fe9dfbf7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787214",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733787214",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "帝王贈活動",
      "brief_summary": "主播名單篩選規則",
      "labels": [
        "活動參與",
        "功能問題"
      ],
      "body_chars": 246
    },
    {
      "id": "kb_a42943cda79f5ff09ae7f36acddc22f0",
      "label": "私信（DM）與禮物",
      "file_type": "document",
      "source_file": "article_1771_a42943cda79f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363176454/DM",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a42943cd-a79f-5ff0-9ae7-f36acddc22f0",
      "source_id": "3363176454",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "私信功能",
      "brief_summary": "禮物贈送與異常排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 368
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      "label": "浪帳號可以透過連結更換ID嗎？",
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        "儲值問題",
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        "收益-/-鑽石問題",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3899293739/AI",
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      "label": "使用碎片合成的背包禮物是否會計入春之饗宴活動積分？",
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      "label": "如何捐贈發票？",
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        "狀態查詢"
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      "label": "為何無法得知線下演唱會地點？",
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      "sub_type": "線下演唱會地點",
      "brief_summary": "演唱會地點查詢限制",
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        "地點查詢",
        "入場資格"
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      "label": "App 儲值達到上限或想提高單次儲值金額可以在 App 內調整嗎？",
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      "brief_summary": "App內儲比值建議",
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      "sub_type": "儲值數值計算",
      "brief_summary": "儲值比值同步建議",
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      "label": "為什麼中獎發票無法在超商列印？如何申請紙本發票？",
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      "brief_summary": "紙本發票寄送申請",
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      "label": "贈送浪花後，為何未顯示於活動場次？",
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        "顯示異常"
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      "label": "自然月重置的時間點是什麼時候？",
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      "sub_type": "日期查詢",
      "brief_summary": "查詢今日日期",
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      "id": "kb_a5640086a8dc5c68acac5e042544ae58",
      "label": "浪LIVE有哪些註冊與登入方式？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3604873257/LIVE",
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      "sub_type": "手機號碼解綁",
      "brief_summary": "驗證碼發送規則",
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        "登入登出",
        "帳號刪除",
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      "label": "主播未加入活動名單的禮物數據會計算嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
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      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
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      "label": "活動中提到的「單筆五千元、一萬元獎勵」是什麼意思？",
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      "sub_type": "儲值規則",
      "brief_summary": "活動獎勵領取說明",
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      "label": "如何選擇浪花方案或參與浪花相關活動？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "浪花儲值活動",
      "brief_summary": "浪花活動登記教學",
      "labels": [
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        "客服協助",
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      "label": "大陸主播無法來台參加活動是否仍可獲得永久勳章？",
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      "sub_type": "年度盛典活動",
      "brief_summary": "達成任務即可獲得",
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        "任務獎勵",
        "主播權益",
        "活動獎勵"
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      "sub_type": "任務系統",
      "brief_summary": "新秀與邀友條件",
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        "新手任務",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675553862",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "浪妞服務與獎勵",
      "brief_summary": "轉贈需客服確認",
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      "label": "頭條關卡前五關的浪花需求可以降低或延後到第十關後再增加嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536943",
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      "version": 2.0,
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      "sub_type": "紅木獲得方式",
      "brief_summary": "紅木獲得方式待確認",
      "labels": [
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        "資訊查詢",
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      "label": "貢獻前十名的勳章如何領取或查詢？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675259043",
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      "version": 11.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "前百名專屬管道通知",
      "labels": [
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        "獎勵發放",
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        "活動-/-任務問題"
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      "label": "活動獎品如何選擇兌換方式？",
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      "version": 3.0,
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      "sub_type": "樂天應援活動票券",
      "brief_summary": "留意APP訊息並限期",
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        "活動獎勵",
        "兌換方式"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521402",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
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      "sub_type": "詐騙處理",
      "brief_summary": "詐騙金錢損失處理",
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    {
      "id": "kb_a6178a92efc953bd912f22a2d9e1838f",
      "label": "平台是遵守台灣法律還是對岸法律",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677225036",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677225036",
      "version": 13.0,
      "question_type": "支援",
      "sub_type": "海外使用限制",
      "brief_summary": "官網掃碼下載",
      "labels": [
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        "地區限制",
        "跨區下載",
        "客服-/-服務諮詢"
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      "id": "kb_a62a5e638d955620bb5d303657f0b7cd",
      "label": "主播生日禮物的累積收益門檻是否有包含頭條浪花？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677519907",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677519907",
      "version": 16.0,
      "question_type": "禮物",
      "sub_type": "生日520浪花",
      "brief_summary": "期限依個人情況而定",
      "labels": [
        "合約條款",
        "簽約諮詢",
        "主播合作",
        "收益-/-鑽石問題",
        "直播-/-主播功能",
        "獎勵-/-禮物問題"
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      "id": "kb_a64023d982f6528c8a9fc494c5e8eaf3",
      "label": "何時加入(開始)玩浪",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3492970500",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3492970500",
      "version": 2.0,
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      "sub_type": "加入時間查詢",
      "brief_summary": "查詢加入時間方法",
      "labels": [],
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      "id": "kb_a65a6bd17faf57e5b4de533b3b9a32e5",
      "label": "如何建議平台提供更多樣化的積分禮品？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323571",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737323571",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "商品功能建議",
      "brief_summary": "積分禮品建議",
      "labels": [
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        "商品建議",
        "意見回饋"
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      "label": "蹦迪浪躍木質小物盤還有庫存嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322480",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a68590d3-d4bd-50f0-b88d-e8016f9a6ff1",
      "source_id": "3737322480",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "星浪啟航木質感應燈",
      "brief_summary": "木質感應燈出貨時間",
      "labels": [
        "商品庫存",
        "購買流程",
        "儲值"
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      "id": "kb_a69869e0d3a45758b42f7a5df1fcb7ce",
      "label": "捷運曝光獎勵活動期間是什麼時候？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772512",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a69869e0-d3a4-5758-b42f-7a5df1fcb7ce",
      "source_id": "3730772512",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "捷運曝光獎勵活動",
      "brief_summary": "曝光獎勵活動期間查詢",
      "labels": [
        "抽獎活動",
        "開獎時間",
        "活動資訊"
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      "label": "參加2026主播世足預言盃活動如何確認任務條件與獎勵？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4244635665/2026",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4244635665",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "主播世足預言盃",
      "brief_summary": "世足預言盃任務獎勵查",
      "labels": [],
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      "id": "kb_a6abc6f17d2b557f888f170bd0620a65",
      "label": "浪LIVE的「看直播兌換現金」功能如何操作？金幣自動轉換現金的機制為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404937/LIVE",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736404937",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "金冠兌換",
      "brief_summary": "金冠兌換流程與表單",
      "labels": [
        "產品功能",
        "金幣兌換",
        "功能操作"
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      "id": "kb_a6d23ce8c3c053ecb9f06c60f4e9a7b4",
      "label": "活動二【零食補貨區】各分組的補貨浪花門檻與主播貼紙達成條件為何？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "如何在浪 LIVE 切換其他 Facebook 帳號登入？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452371/LIVE+Facebook",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 17.0,
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      "sub_type": "帳號找回",
      "brief_summary": "提供帳號資料協助處理",
      "labels": [
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        "帳號-/-登入問題"
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      "label": "送主播私信禮物是否會計入連續送禮天數？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733787535",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "私訊送禮規則",
      "brief_summary": "送禮等級與進度查詢",
      "labels": [],
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    {
      "id": "kb_a722b81835145f269c287f6a22364988",
      "label": "使用信用卡或郵局VISA卡儲值付款失敗該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679354903/VISA",
      "captured_at": "2026-09-20T04:01:36.105000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a722b818-3514-5f26-9c28-7f6a22364988",
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      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "交易失敗聯繫銀行查詢",
      "labels": [
        "支付失敗",
        "款項問題",
        "交易異常",
        "儲值-/-支付問題",
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      "source_id": "3677946050",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "積分商品兌換",
      "brief_summary": "虛擬帳號轉帳支付",
      "labels": [
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        "虛擬帳號",
        "轉帳付款"
      ],
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      "label": "侯爵爵位的專屬客服由哪個團隊負責？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 4.0,
      "question_type": "會員",
      "sub_type": "侯爵專屬小幫手",
      "brief_summary": "侯爵專屬小幫手服務",
      "labels": [
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      "label": "遊戲機率是否會有人為調整？麻將拉霸機連續空轉是否正常？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 16.0,
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      "sub_type": "小遊戲獎勵判定",
      "brief_summary": "遊戲機率疑慮查詢",
      "labels": [
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        "藍新支付",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
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        "遊戲"
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      "sub_type": "儲值方式",
      "brief_summary": "單筆達指定金額",
      "labels": [
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        "活動抽獎",
        "獎品領取",
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      "label": "蘋果帳號被盜且無法登入平台該怎麼處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737094112",
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      "version": 10.0,
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      "sub_type": "Apple ID被盜",
      "brief_summary": "Apple ID被盜",
      "labels": [
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        "門號綁定",
        "功能說明",
        "帳號-/-登入問題",
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      "label": "直播一直卡頓換了網路和線路也沒用該怎麼辦？",
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      "source_id": "3731491975",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "申請推薦卡",
      "brief_summary": "白名單主播才計入",
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        "觀看時間",
        "計時異常",
        "直播-/-主播功能"
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      "id": "kb_a85e835115a154af8ddb3a4ced77b6de",
      "label": "為什麼我進入遊戲後，主播下播再打開遊戲，遊戲進度或物品會消失？",
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      "source_id": "3736405540",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "動態返回列表",
      "brief_summary": "動態返回頁面優化",
      "labels": [
        "遊戲功能",
        "贈送異常"
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      "body_chars": 170
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      "id": "kb_a8ac1c086864541ab053c0fea40556fc",
      "label": "要怎麼申請解除手機門號綁定？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730773668",
      "version": 17.0,
      "question_type": "帳號",
      "sub_type": "手機號碼問題",
      "brief_summary": "手機門號解除綁定",
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        "帳號-/-登入問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773548",
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      "source_id": "3730773548",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "手機號碼問題",
      "brief_summary": "舊號停用更換電話",
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      "label": "主播下播後又到其他平台直播該如何舉報",
      "file_type": "document",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 6.0,
      "question_type": "支援",
      "sub_type": "主播違規舉報",
      "brief_summary": "提供主播ID及證明",
      "labels": [
        "主播違規",
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        "跨平台行為",
        "客服-/-服務諮詢"
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 4.0,
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      "sub_type": "GQ雜誌封面版本",
      "brief_summary": "GQ雜誌AB本內容相",
      "labels": [
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        "產品資訊查詢"
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      "id": "kb_a901b038dbdb5df78d444b500ee9db6e",
      "label": "如何加入浪LIVE官方VIP服務LINE群組？是否達到特定等級（如公爵、侯爵）即可加入？",
      "file_type": "document",
      "source_file": "article_1819_a901b038dbdb.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438592/LIVE+VIP+LINE",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a901b038-dbdb-5df7-8d44-4b500ee9db6e",
      "source_id": "3736438592",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "VIP群組",
      "brief_summary": "加入浪LIVE官方V",
      "labels": [
        "line群組",
        "客服聯繫",
        "vip服務"
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    {
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      "label": "送出的禮物可以退回或申請退刷嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675259084",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675259084",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "禮物退回",
      "brief_summary": "無法撤回收益已入帳",
      "labels": [
        "禮物退回",
        "交易問題",
        "糾紛處理",
        "禮物撤回",
        "退款政策"
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      "id": "kb_a920d69ca2165050b91e5c74bfd42527",
      "label": "為什麼系統會自動戳浪客？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257941",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257941",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "踢出異常處理",
      "brief_summary": "浪客踢出異常處理",
      "labels": [
        "app無法使用",
        "系統不相容",
        "版本支援",
        "顯示-/-系統異常",
        "客服-/-服務諮詢",
        "遊戲"
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      "id": "kb_a92cb753c01e440e94c8ba3f914b873e",
      "label": "貴族身分如何領取抽抽樂活動的抽獎次數？",
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      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
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    },
    {
      "id": "kb_a92cc203fc23491fbc57f36076230ccf",
      "label": "兌換實體禮物贈送內地主播的運費與收件流程為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749337",
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      "source_id": "3677749337",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "主播贈送項目",
      "brief_summary": "官方連結比例待確認",
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      "id": "kb_a93731df9051511f9ba88feac1eac23f",
      "label": "活動獎勵的兌換比例是否與自行儲值相同？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679060079",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "question_type": "活動",
      "sub_type": "人氣戀愛日記",
      "brief_summary": "獎勵計算方式",
      "labels": [
        "抽獎活動",
        "儲值活動",
        "活動辦法",
        "活動獎勵",
        "獎勵計算",
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        "積分-/-兌換問題"
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      "label": "主播總榜的現金獎勵是如何分組與分配名額的？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "送禮物時沒有顯示特效該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772209",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772209",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "炫彩小帝王特效",
      "brief_summary": "炫彩小帝王特效未顯示",
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      "id": "kb_a95f7465cd175cfbaee5d3e7d0ecfb4d",
      "label": "盛典線下活動出席名單確認進度為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323016",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737323016",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "遊戲紀錄",
      "brief_summary": "當月紀錄查詢",
      "labels": [
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        "獎勵領取",
        "儲值活動",
        "客服協助"
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      "id": "kb_a97dfeda2e9a5910ae8554a62574ab39",
      "label": "主播萌新學院畢業狂歡的總收益標準是多少？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213886",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732213886",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "主播萌新學院畢業狂歡",
      "brief_summary": "萌新學院畢業收益計算",
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        "活動問題",
        "養成值"
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
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      "id": "kb_a9d6b6cc856a574895974eb91217ced9",
      "label": "一組手機號碼可以綁定多個浪LIVE帳號嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766356/LIVE",
      "captured_at": "2026-09-20T16:01:33.977000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a9d6b6cc-856a-5748-9597-4eb91217ced9",
      "source_id": "3676766356",
      "version": 21.0,
      "question_type": "帳號",
      "sub_type": "平台消息通知",
      "brief_summary": "發放簽核中",
      "labels": [
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        "獎勵未到",
        "發放問題",
        "活動-/-任務問題",
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        "顯示-/-系統異常",
        "帳號"
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      "label": "紅包雨的觸發條件為何？是否需要儲值並送禮才能觸發？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676110962",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676110962",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "需同時儲值送禮",
      "labels": [
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        "活動觸發",
        "儲值送禮"
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      "body_chars": 167
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      "id": "kb_a9f4f210ceec55548a62e0c0e41a3094",
      "label": "主播自定義活動是什麼？目前狀態為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125888",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125888",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "新主播定義",
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      "labels": [
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      "body_chars": 358
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    {
      "id": "kb_a9fafeec5ccd59b98bfbe8e9ffe5d19b",
      "label": "如何更換7天服務或商品？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256874/7",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737256874",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "紅茶30天兌換",
      "brief_summary": "紅茶30天點數兌換",
      "labels": [
        "服務異動",
        "商品更換",
        "人工處理"
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      "body_chars": 144
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      "label": "家族簽到與看播時數計算出現異常或失效該怎麼處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437335",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "a9fb6a81-182a-5ab4-bdac-7a94f839edc5",
      "source_id": "3736437335",
      "version": 7.0,
      "question_type": "會員",
      "sub_type": "家族機制",
      "brief_summary": "家族每月重算與退會規",
      "labels": [
        "簽到問題",
        "任務異常",
        "次數計算",
        "活動-/-任務問題"
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      "body_chars": 375
    },
    {
      "id": "kb_aa47593330f65007a1f9134f2af9717d",
      "label": "豪華套餐包含哪些內容？",
      "file_type": "document",
      "source_file": "article_1835_aa47593330f6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045336",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa475933-30f6-5007-a1f9-134f2af9717d",
      "source_id": "3676045336",
      "version": 11.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "客服確認優惠資格",
      "labels": [
        "儲值優惠",
        "儲值方式",
        "儲值問題",
        "優惠領取",
        "客服協助"
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      "body_chars": 110
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      "id": "kb_aa5e3c41eb8b5ed0b29356539886b6bc",
      "label": "如何領取單筆10萬獎勵？",
      "file_type": "document",
      "source_file": "article_1836_aa5e3c41eb8b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093612/10",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa5e3c41-eb8b-5ed0-b293-56539886b6bc",
      "source_id": "3737093612",
      "version": 18.0,
      "question_type": "禮物",
      "sub_type": "獎勵外觀",
      "brief_summary": "獎勵外觀與細節說明",
      "labels": [
        "獎勵領取",
        "活動獎勵",
        "實體獎品",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_aa64a0639d3e502989e79b479b22c9c5",
      "label": "更換新手機後如何登入原本的浪Live帳號？",
      "file_type": "document",
      "source_file": "article_1837_aa64a0639d3e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831752/Live",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa64a063-9d3e-5029-89e7-9b479b22c9c5",
      "source_id": "3736831752",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "酷狗信箱註冊",
      "brief_summary": "酷狗信箱註冊浪帳號",
      "labels": [
        "帳號登入",
        "帳號綁定"
      ],
      "body_chars": 265
    },
    {
      "id": "kb_aa7650b6f2d75176b7e9000389be5221",
      "label": "取消原訂閱後，立即在不同平台重新訂閱會員會有影響嗎？",
      "file_type": "document",
      "source_file": "article_1838_aa7650b6f2d7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256995",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa7650b6-f2d7-5176-b7e9-000389be5221",
      "source_id": "3737256995",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "會員訂閱管理",
      "brief_summary": "跨平台訂閱影響權益",
      "labels": [
        "訂閱管理",
        "跨平台訂閱",
        "會員權益"
      ],
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    },
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      "id": "kb_aa7da5524712592ca086abcb47e16ec4",
      "label": "應用程式頁面無法點擊取消，導致無法繼續使用，該如何解決？",
      "file_type": "document",
      "source_file": "article_1839_aa7da5524712.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953294",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa7da552-4712-592c-a086-abcb47e16ec4",
      "source_id": "3731953294",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "手部指示異常",
      "brief_summary": "手部指示移除",
      "labels": [
        "應用程式異常",
        "頁面卡頓",
        "功能異常"
      ],
      "body_chars": 599
    },
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      "id": "kb_aa80d00cb46c5a3da316f3397a1ba071",
      "label": "如何將情人節活動獲得的現金獎勵兌換成浪花？",
      "file_type": "document",
      "source_file": "article_1840_aa80d00cb46c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747708",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa80d00c-b46c-5a3d-a316-f3397a1ba071",
      "source_id": "3737747708",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "浪花機制",
      "brief_summary": "鑽石形式發放",
      "labels": [
        "獎金形式",
        "活動規則",
        "鑽石獎勵",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 908
    },
    {
      "id": "kb_aa86b0253fe748f9a2d107ee36d437d3",
      "label": "指定金流單筆儲值活動是否有名額限制？",
      "file_type": "document",
      "source_file": "article_1841_aa86b0253fe7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aa86b025-3fe7-48f9-a2d1-07ee36d437d3",
      "source_id": "3591012376",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
      "body_chars": 91
    },
    {
      "id": "kb_aaa7f0e1e98f5cec84f95d40530d504d",
      "label": "浪Live儲值有支援二維碼轉帳嗎？",
      "file_type": "document",
      "source_file": "article_1842_aaa7f0e1e98f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930091/Live",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "aaa7f0e1-e98f-5cec-84f9-5d40530d504d",
      "source_id": "3676930091",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "付款後自動發放",
      "labels": [
        "超商儲值",
        "付款流程",
        "入帳問題",
        "儲值流程",
        "付款順序",
        "浪花發放",
        "儲值-/-支付問題"
      ],
      "body_chars": 513
    },
    {
      "id": "kb_ab1c968bbcea527b8dc5459d08cd072c",
      "label": "我想儲值一千元玩麻將拉霸遊戲該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1843_ab1c968bbcea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321630",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab1c968b-bcea-527b-8dc5-459d08cd072c",
      "source_id": "3737321630",
      "version": 12.0,
      "question_type": "儲值",
      "sub_type": "麻將拉霸遊戲問題",
      "brief_summary": "充值次數上限",
      "labels": [
        "儲值問題",
        "充值上限",
        "交易限制",
        "儲值-/-支付問題"
      ],
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    },
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      "id": "kb_ab273f0571d757358b683525c860fcfa",
      "label": "這次七夕活動有推出實體禮物嗎如何預購與參與",
      "file_type": "document",
      "source_file": "article_1844_ab273f0571d7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257718",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab273f05-71d7-5735-8b68-3525c860fcfa",
      "source_id": "3737257718",
      "version": 18.0,
      "question_type": "禮物",
      "sub_type": "背包禮物",
      "brief_summary": "七夕禮物過期處理",
      "labels": [
        "活動查詢",
        "app功能",
        "活動-/-任務問題"
      ],
      "body_chars": 546
    },
    {
      "id": "kb_ab799af8b04f5e61ae7a8f74b61fc98b",
      "label": "為什麼最近使用系統時會感覺很卡？",
      "file_type": "document",
      "source_file": "article_1845_ab799af8b04f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125511",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab799af8-b04f-5e61-ae7a-8f74b61fc98b",
      "source_id": "3737125511",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "系統卡頓處理",
      "labels": [
        "異常回報",
        "處理進度"
      ],
      "body_chars": 433
    },
    {
      "id": "kb_ab81592b00f753c199829a0101303edc",
      "label": "如何避免錯過浪Live活動的轉盤獎勵？",
      "file_type": "document",
      "source_file": "article_1846_ab81592b00f7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676373147/Live",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab81592b-00f7-53c1-9982-9a0101303edc",
      "source_id": "3676373147",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "簽到獎勵與定價建議",
      "labels": [
        "簽到獎勵",
        "定價建議",
        "功能回饋"
      ],
      "body_chars": 272
    },
    {
      "id": "kb_ab90638f5c31427386d97fae7624d3a1",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_1847_ab90638f5c31.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:45.663000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab90638f-5c31-4273-86d9-7fae7624d3a1",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 39
    },
    {
      "id": "kb_ab971fc69d525c70873430488b081dd0",
      "label": "我想兌換積分該怎麼做？需要提供哪些資訊？",
      "file_type": "document",
      "source_file": "article_1848_ab971fc69d52.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951391",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab971fc6-9d52-5c70-8734-30488b081dd0",
      "source_id": "3731951391",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "資料提交要求",
      "brief_summary": "積分兌換所需資訊",
      "labels": [
        "積分兌換",
        "兌換流程",
        "積分使用",
        "積分-/-兌換問題"
      ],
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    },
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      "id": "kb_ab98b38a1f46572ca521218b080d4d3a",
      "label": "為什麼背包禮物顯示異常或任務累計規則與預期不符？",
      "file_type": "document",
      "source_file": "article_1849_ab98b38a1f46.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125670",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ab98b38a-1f46-572c-a521-218b080d4d3a",
      "source_id": "3679125670",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "擲骰子禮物時效",
      "brief_summary": "禮物擲骰子期限",
      "labels": [
        "顯示異常",
        "任務問題",
        "活動規則"
      ],
      "body_chars": 176
    },
    {
      "id": "kb_abb38d7436dd5611ab3ccbc7dd8f9c30",
      "label": "請問要如何申請 LIVE HOUSE 公演？",
      "file_type": "document",
      "source_file": "article_1850_abb38d7436dd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831242/LIVE+HOUSE",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "abb38d74-36dd-5611-ab3c-cbc7dd8f9c30",
      "source_id": "3736831242",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "LIVEHOUSE改版",
      "brief_summary": "LIVEHOUSE改",
      "labels": [
        "活動資格",
        "入場問題",
        "直播-/-主播功能"
      ],
      "body_chars": 370
    },
    {
      "id": "kb_abb3b85c73955229831b50785f429797",
      "label": "200元好禮即享券要如何領取與登記？",
      "file_type": "document",
      "source_file": "article_1851_abb3b85c7395.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677978749/200",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "abb3b85c-7395-5229-831b-50785f429797",
      "source_id": "3677978749",
      "version": 14.0,
      "question_type": "禮物",
      "sub_type": "好禮即享券",
      "brief_summary": "查看期限與過期補償",
      "labels": [
        "道具期限",
        "過期處理",
        "禮物補償",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 608
    },
    {
      "id": "kb_abb82a7b289953a89700d4c671b9bc3a",
      "label": "如何從台灣為身處大陸的朋友儲值浪LIVE？",
      "file_type": "document",
      "source_file": "article_1852_abb82a7b2899.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503113/LIVE",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "abb82a7b-2899-53a8-9700-d4c671b9bc3a",
      "source_id": "3738503113",
      "version": 4.0,
      "question_type": "儲值",
      "sub_type": "浪Live儲值規則",
      "brief_summary": "台灣儲值浪LIVE",
      "labels": [
        "儲值問題",
        "價格爭議",
        "用戶體驗"
      ],
      "body_chars": 251
    },
    {
      "id": "kb_abd25b0744be567c8b74828866cd67f6",
      "label": "如何查詢 8/9 0:00 左右小雞快跑遊戲的下注紀錄？",
      "file_type": "document",
      "source_file": "article_1853_abd25b0744be.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678437566/8+9+0+00",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "abd25b07-44be-567c-8b74-828866cd67f6",
      "source_id": "3678437566",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "小雞快跑遊戲問題",
      "brief_summary": "需聯繫客服領取",
      "labels": [
        "獎勵領取",
        "入帳問題",
        "活動獎勵",
        "積分發放",
        "客服協助",
        "儲值-/-支付問題",
        "收益-/-鑽石問題",
        "活動-/-任務問題"
      ],
      "body_chars": 766
    },
    {
      "id": "kb_abe188a2dd215549a2a61a30cfd49cde",
      "label": "請問儲值購買發票如何查詢?",
      "file_type": "document",
      "source_file": "article_1854_abe188a2dd21.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054567668",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "abe188a2-dd21-5549-a2a6-1a30cfd49cde",
      "source_id": "3054567668",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "主播中心",
      "brief_summary": "收禮紀錄查詢",
      "labels": [
        "會員相關"
      ],
      "body_chars": 528
    },
    {
      "id": "kb_ac0d22a434c25d6ba7b480c09bd1b3ad",
      "label": "第八屆星潮之夜年度盛典是在哪一天舉辦？地點在哪裡？",
      "file_type": "document",
      "source_file": "article_1855_ac0d22a434c2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773365",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ac0d22a4-34c2-5d6b-a7b4-80c09bd1b3ad",
      "source_id": "3730773365",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "星潮之夜",
      "brief_summary": "星潮之夜結束時間",
      "labels": [
        "活動獎勵",
        "禮物查詢",
        "活動-/-任務問題"
      ],
      "body_chars": 401
    },
    {
      "id": "kb_ac1aff0c67b94cf18455ac703abbad51",
      "label": "官網儲值各付款方式的金額上限是多少？",
      "file_type": "document",
      "source_file": "article_1856_ac1aff0c67b9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786639",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ac1aff0c-67b9-4cf1-8455-ac703abbad51",
      "source_id": "3733786639",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號解凍流程",
      "brief_summary": "匯款後提供末五碼",
      "labels": [],
      "body_chars": 102
    },
    {
      "id": "kb_ac22a5ba2a1d5efb89d67c2c872171b1",
      "label": "要去哪裡查看中獎紀錄？",
      "file_type": "document",
      "source_file": "article_1857_ac22a5ba2a1d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536087",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ac22a5ba-2a1d-5efb-89d6-7c2c872171b1",
      "source_id": "3736536087",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "中獎紀錄",
      "brief_summary": "中獎紀錄查詢",
      "labels": [
        "交易問題",
        "入帳查詢",
        "物品發送",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 327
    },
    {
      "id": "kb_ac2d53b011d0520e97c2de883ccdcce4",
      "label": "如何進行10萬元儲值方案的匯款？",
      "file_type": "document",
      "source_file": "article_1858_ac2d53b011d0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492064/10",
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      "source_id": "3731492064",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "合單門檻",
      "brief_summary": "合單金額門檻查詢",
      "labels": [
        "帳號管理",
        "登入問題",
        "切換帳號",
        "儲值-/-支付問題"
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      "label": "平台有七夕活動的相關資訊嗎",
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      "source_id": "3676995604",
      "version": 53.0,
      "question_type": "活動",
      "sub_type": "七夕卡片",
      "brief_summary": "官方LINE貼文串查",
      "labels": [
        "儲值活動",
        "優惠查詢",
        "獎勵發放",
        "活動登記",
        "客服協助",
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        "活動-/-任務問題"
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      "label": "星心相印-水瓶座閃耀時刻",
      "file_type": "document",
      "source_file": "article_1860_ac6f1633943e.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3870720010/-",
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      "source_id": "3870720010",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星心相印水瓶座時間刻",
      "brief_summary": "活動目標參與者說明",
      "labels": [],
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    },
    {
      "id": "kb_ac77e5a8d1f5598c8b2ac1bce12b02e8",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3478650904/Lang",
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      "sub_type": "MyCard儲值",
      "brief_summary": "已取消儲值管道",
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    },
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      "id": "kb_ac879df46e645f52aff7b7b4b8393f55",
      "label": "如何查詢「儲值520送777」活動的紀錄？活動中的777浪花是直接獲得還是需要送出？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733788039/520+777+777",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
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      "sub_type": "活動解鎖條件",
      "brief_summary": "活動任務條件達成方式",
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        "入帳查詢",
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      "label": "送禮物的等級數量與私訊送禮是否會增加進度？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "送禮等級與進度查詢",
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        "貢獻度問題",
        "特效補發",
        "獎勵-/-禮物問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736174812",
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      "version": 12.0,
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      "sub_type": "抽抽樂活動",
      "brief_summary": "活動後送出無活動獎勵",
      "labels": [
        "活動禮物",
        "禮物贈送",
        "活動獎勵",
        "背包禮物",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
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      "id": "kb_acae3427bf755ff0a881db0f3f083ee5",
      "label": "如何提供浪LIVE ID與個人主頁編輯資料截圖給客服？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092653/LIVE+ID",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737092653",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "個人主頁截圖",
      "brief_summary": "客服記錄資料用途",
      "labels": [
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        "帳號資訊",
        "客服-/-服務諮詢"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667924/11",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676667924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
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      "label": "儲值回饋比例或半價日是否有機會再增加？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676471346",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "客服登記查詢儲值ID",
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        "活動登記",
        "儲值活動",
        "客服協助",
        "儲值-/-支付問題",
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      "id": "kb_acd14ba4dda457d9b896f127af1a15a7",
      "label": "金曲活動入場掃碼時，應該掃描哪個碼？",
      "file_type": "document",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502500",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動入場",
      "brief_summary": "金曲活動入場掃碼",
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        "活動入場",
        "掃碼問題",
        "現場諮詢"
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      "label": "單筆儲值滿額但背包未收到活動獎勵該如何處理？",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676045723",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
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        "獎勵登記",
        "客服聯繫",
        "儲值-/-支付問題",
        "其他",
        "活動-/-任務問題"
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      "id": "kb_ad0d08bfb33f4251b55dbb649224e179",
      "label": "單筆儲值滿額是否有加碼好禮可以登記領取？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502826",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502826",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "儲值回饋",
      "brief_summary": "儲值達標獎勵領取抽獎",
      "labels": [],
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      "id": "kb_ad14715c20dd545aaed24c64c9c406fe",
      "label": "活動獎勵規則是什麼？第四名是否有獲得拍立得的資格？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678175371",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678175371",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "提供浪LIVE ID",
      "labels": [
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        "活動獎勵",
        "抽獎問題",
        "積分發送",
        "活動獎勵查詢",
        "活動任務問題",
        "活動-/-任務問題"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667924/11",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ad367545-5fb3-5127-8676-64d861437d47",
      "source_id": "3676667924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
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    {
      "id": "kb_ad5a1d27dfa05322b11c8b002aab99b4",
      "label": "如何進行陣容轉換？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437953",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437953",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "陣容轉換異常排除",
      "labels": [
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        "對話框",
        "虛寶兌換"
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      "id": "kb_ad6642b37a6f5bd3ac67361dcc65914b",
      "label": "Android 裝置上的貴族彈幕顏色與顯示效果可以調整嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404485/Android",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ad6642b3-7a6f-5bd3-ac67-361dcc65914b",
      "source_id": "3736404485",
      "version": 8.0,
      "question_type": "禮物",
      "sub_type": "彈幕喇叭功能",
      "brief_summary": "兌換使用方式",
      "labels": [
        "虛寶使用",
        "道具兌換",
        "功能操作",
        "顯示-/-系統異常"
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      "body_chars": 521
    },
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      "id": "kb_ad764b3573945214881177441219831a",
      "label": "不會使用LINE的使用者該如何聯絡客服或登記客製勳章？",
      "file_type": "document",
      "source_file": "article_1875_ad764b357394.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257451/LINE",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ad764b35-7394-5214-8811-77441219831a",
      "source_id": "3737257451",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "代為提交資料",
      "brief_summary": "盛典資料代為提交",
      "labels": [
        "帳號安全",
        "驗證碼",
        "詐騙防範",
        "帳號-/-登入問題",
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      "body_chars": 851
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      "label": "九週年活動15000禮包贈送的小火箭是否為永久道具？為何會從背包中消失？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214386/15000",
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      "source_id": "3732214386",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "花樣閃耀小火箭",
      "brief_summary": "小火箭道具未收到補發",
      "labels": [
        "道具消失",
        "活動獎勵",
        "背包異常"
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      "id": "kb_ad950b555c715c4cb274af9f8da0230a",
      "label": "回報桃花源火箭圖鑑缺失有獎勵嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678404801",
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      "source_id": "3678404801",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "今宵定良緣",
      "brief_summary": "桃花源火箭緣分值異常",
      "labels": [
        "儲值資格",
        "活動資格",
        "加碼活動",
        "儲值-/-支付問題",
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      "id": "kb_ada0b5b1cf1453acbb599d18a3b307cf",
      "label": "週榜統計時間與補簽卡派發規則為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056468289",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056468289",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "每月僅限一次",
      "labels": [
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      "id": "kb_ada1d50d4c75552f96a0d2bdaa752456",
      "label": "贈送的盲盒可以指定開出星座款嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404901",
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        "規格查詢",
        "尺寸資訊",
        "商品規格"
      ],
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    },
    {
      "id": "kb_b2838827d6e1536c808623f8a60ab50e",
      "label": "如何確認某個物品是否為「主頁背景」？",
      "file_type": "document",
      "source_file": "article_1924_b2838827d6e1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492177",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b2838827-d6e1-536c-8086-23f8a60ab50e",
      "source_id": "3731492177",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "主頁背景辨識",
      "brief_summary": "主頁背景確認",
      "labels": [
        "物品辨識",
        "主頁功能"
      ],
      "body_chars": 383
    },
    {
      "id": "kb_b2e6f728ea2d53e19aef245fd0f2a660",
      "label": "登入簽到獲得的禮物要去哪裡查看？",
      "file_type": "document",
      "source_file": "article_1925_b2e6f728ea2d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493767",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b2e6f728-ea2d-53e1-9aef-245fd0f2a660",
      "source_id": "3731493767",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "登入簽到禮物查詢",
      "brief_summary": "簽到禮物查看",
      "labels": [
        "獎勵查詢",
        "收益問題",
        "禮物領取"
      ],
      "body_chars": 127
    },
    {
      "id": "kb_b32079eb44c25959a49dbbda32930537",
      "label": "如何兌換熱門頁置頂直播推薦位及所需積分是多少？",
      "file_type": "document",
      "source_file": "article_1926_b32079eb44c2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771876",
      "captured_at": "2026-09-20T04:01:36.105000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b32079eb-44c2-5959-a49d-bbda32930537",
      "source_id": "3730771876",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "推薦版位",
      "brief_summary": "每日限一位主播需先確",
      "labels": [
        "推薦位",
        "名額查詢",
        "兌換規則",
        "功能使用",
        "直播"
      ],
      "body_chars": 386
    },
    {
      "id": "kb_b323fa4baf605c988a8690e2cc6c248c",
      "label": "平台每月常態儲值優惠活動的時間與規則是什麼？",
      "file_type": "document",
      "source_file": "article_1927_b323fa4baf60.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535848",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b323fa4b-af60-5c98-8a86-90e2cc6c248c",
      "source_id": "3736535848",
      "version": 32.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "需向客服提供儲值ID",
      "labels": [
        "活動登記",
        "抽獎活動",
        "儲值活動",
        "儲值-/-支付問題",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "儲值"
      ],
      "body_chars": 1599
    },
    {
      "id": "kb_b32f04bc97f45ddda1562e5104fdd031",
      "label": "儲值浪花有最低金額限制嗎？",
      "file_type": "document",
      "source_file": "article_1928_b32f04bc97f4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344339",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b32f04bc-97f4-5ddd-a156-2e5104fdd031",
      "source_id": "3732344339",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "管道不同限制不同",
      "labels": [
        "儲值問題",
        "金額限制"
      ],
      "body_chars": 368
    },
    {
      "id": "kb_b34cebad2157544cbe645051780ef987",
      "label": "請問過往的盛典表演影片可以在哪裡觀看？",
      "file_type": "document",
      "source_file": "article_1929_b34cebad2157.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677618270",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b34cebad-2157-544c-be64-5051780ef987",
      "source_id": "3677618270",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "LED大屏幕推薦",
      "brief_summary": "LED大屏幕申請規則",
      "labels": [
        "功能建議",
        "影片觀看",
        "影片未上架",
        "節目內容"
      ],
      "body_chars": 236
    },
    {
      "id": "kb_b3991ac05e7356d4883d1cef4d760fb6",
      "label": "如何確認本次兌換贈送的主播身份是否正確？",
      "file_type": "document",
      "source_file": "article_1930_b3991ac05e73.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676143660",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3991ac0-5e73-56d4-883d-1cef4d760fb6",
      "source_id": "3676143660",
      "version": 17.0,
      "question_type": "支援",
      "sub_type": "主播禮物兌換",
      "brief_summary": "聯繫客服安排寄送",
      "labels": [
        "實體獎勵",
        "禮物贈送",
        "運費問題",
        "活動獎勵",
        "禮物轉贈",
        "客服協助",
        "獎品處理",
        "積分-/-兌換問題"
      ],
      "body_chars": 560
    },
    {
      "id": "kb_b39d1f5be9865014ae96119e5948eced",
      "label": "合成禮物成功後，贈禮權的使用次數和時效性為何？",
      "file_type": "document",
      "source_file": "article_1931_b39d1f5be986.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536205",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b39d1f5b-e986-5014-ae96-119e5948eced",
      "source_id": "3736536205",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "禮物功能",
      "brief_summary": "無次數限制活動結束前",
      "labels": [
        "贈禮權",
        "活動規則",
        "使用說明"
      ],
      "body_chars": 180
    },
    {
      "id": "kb_b3c01342945758c3898f59260ac874a4",
      "label": "虛擬形象性別設定？",
      "file_type": "document",
      "source_file": "article_1932_b3c013429457.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057057898",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3c01342-9457-58c3-898f-59260ac874a4",
      "source_id": "3057057898",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "性別設定後無法更換",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 150
    },
    {
      "id": "kb_b3c2d9db590552fea0c6980cc98601d9",
      "label": "貴族達到儲值門檻後何時會升級生效？",
      "file_type": "document",
      "source_file": "article_1933_b3c2d9db5905.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787791",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3c2d9db-5905-52fe-a0c6-980cc98601d9",
      "source_id": "3733787791",
      "version": 37.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP抽抽樂補領查詢",
      "labels": [
        "儲值活動",
        "積分回饋",
        "抽獎機會",
        "活動登記",
        "活動-/-任務問題",
        "儲值-/-支付問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
        "客服-/-服務諮詢",
        "會員-/-等級問題"
      ],
      "body_chars": 2770
    },
    {
      "id": "kb_b3cfb77ea49b5aa4abd366c23d8de2f9",
      "label": "出現 HTTP 502 伺服器連線異常該怎麼辦？",
      "file_type": "document",
      "source_file": "article_1934_b3cfb77ea49b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737094193/HTTP+502",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3cfb77e-a49b-5aa4-abd3-66c23d8de2f9",
      "source_id": "3737094193",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "帳號與客訴處理",
      "brief_summary": "客服回覆緩慢處理",
      "labels": [
        "網路問題",
        "開播異常"
      ],
      "body_chars": 229
    },
    {
      "id": "kb_b3f103b280495102b8a1c3274f33c476",
      "label": "活動獲得的主播簽名拍立得相框要如何領取？",
      "file_type": "document",
      "source_file": "article_1935_b3f103b28049.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675816104",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3f103b2-8049-5102-b8a1-c3274f33c476",
      "source_id": "3675816104",
      "version": 50.0,
      "question_type": "禮物",
      "sub_type": "客製勳章申請兌換",
      "brief_summary": "儲值累積積分",
      "labels": [
        "vip勳章",
        "勳章兌換",
        "積分問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
        "會員-/-等級問題",
        "活動-/-任務問題"
      ],
      "body_chars": 2724
    },
    {
      "id": "kb_b3f19242eadb5744bcedacf86f3bf9dc",
      "label": "主播直播時若粉絲反映畫面沒有聲音該如何申請更換直播線路？",
      "file_type": "document",
      "source_file": "article_1936_b3f19242eadb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191135",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3f19242-eadb-5744-bced-acf86f3bf9dc",
      "source_id": "3679191135",
      "version": 22.0,
      "question_type": "支援",
      "sub_type": "直播線路問題",
      "brief_summary": "提供主播ID後重新開",
      "labels": [
        "連線問題",
        "直播異常",
        "技術支援",
        "直播-/-主播功能",
        "其他",
        "客服-/-服務諮詢",
        "技術"
      ],
      "body_chars": 414
    },
    {
      "id": "kb_b3f79e3ae418511ebca66ab8bd58f686",
      "label": "原定的服務或聯繫時間是幾點？",
      "file_type": "document",
      "source_file": "article_1937_b3f79e3ae418.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749427",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b3f79e3a-e418-511e-bca6-6ab8bd58f686",
      "source_id": "3677749427",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "Apple Store客服",
      "brief_summary": "每日09點至21點",
      "labels": [
        "聯絡時間",
        "服務時段",
        "客服-/-服務諮詢"
      ],
      "body_chars": 276
    },
    {
      "id": "kb_b4052cf3db225f69b21bec74deadd464",
      "label": "遊戲發生空轉導致籌碼損失該如何處理？",
      "file_type": "document",
      "source_file": "article_1938_b4052cf3db22.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345557",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b4052cf3-db22-5f69-b21b-ec74deadd464",
      "source_id": "3732345557",
      "version": 8.0,
      "question_type": "支援",
      "sub_type": "系統異常問題",
      "brief_summary": "下注金額消失處理",
      "labels": [
        "應用程式問題",
        "app異常",
        "畫面卡頓"
      ],
      "body_chars": 462
    },
    {
      "id": "kb_b407d175779258aabfc001e3acd9a2b1",
      "label": "因為蘋果帳號被盜導致無法登入浪Live該怎麼處理？",
      "file_type": "document",
      "source_file": "article_1939_b407d1757792.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027371/Live",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b407d175-7792-58aa-bfc0-01e3acd9a2b1",
      "source_id": "3679027371",
      "version": 10.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "停權凍結與登入方式處",
      "labels": [
        "帳號停權",
        "登入問題",
        "帳號切換",
        "帳號-/-登入問題"
      ],
      "body_chars": 3202
    },
    {
      "id": "kb_b40c3dcb6bb252838a5ca89b55df8919",
      "label": "如果當初是用 Facebook 登入帳號，之後可以更改登入方式嗎？",
      "file_type": "document",
      "source_file": "article_1940_b40c3dcb6bb2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322171/Facebook",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b40c3dcb-6bb2-5283-8a5c-a89b55df8919",
      "source_id": "3737322171",
      "version": 8.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "手機停用需申請更換登",
      "labels": [
        "帳號問題",
        "登入異常",
        "更換登入方式",
        "帳號-/-登入問題"
      ],
      "body_chars": 664
    },
    {
      "id": "kb_b4191429b02f4c469a863ade010b4f21",
      "label": "原帳號已申請註銷該如何解除綁定的手機號碼？",
      "file_type": "document",
      "source_file": "article_1941_b4191429b02f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748785",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b4191429-b02f-4c46-9a86-3ade010b4f21",
      "source_id": "3737748785",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "註銷後手機號碼綁定限",
      "labels": [],
      "body_chars": 193
    },
    {
      "id": "kb_b434d617c9895e0cac4522dd3c4a01e6",
      "label": "為什麼香檳禮物沒有半價優惠？",
      "file_type": "document",
      "source_file": "article_1942_b434d617c989.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3491823635",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b434d617-c989-5e0c-ac45-22dd3c4a01e6",
      "source_id": "3491823635",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "半價優惠活動",
      "brief_summary": "查看熱門活動頁面",
      "labels": [],
      "body_chars": 305
    },
    {
      "id": "kb_b43b1e2463c05f538e11055c79e401e4",
      "label": "活動中顯示的次數是「剩餘參加次數」還是「已使用次數」？",
      "file_type": "document",
      "source_file": "article_1943_b43b1e2463c0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502255",
      "captured_at": "2026-09-19T11:55:47.109000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b43b1e24-63c0-5f53-8e11-055c79e401e4",
      "source_id": "3738502255",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "參加次數顯示",
      "brief_summary": "活動次數含義說明",
      "labels": [
        "活動規則",
        "介面顯示"
      ],
      "body_chars": 181
    },
    {
      "id": "kb_b456e9c51d765f279af6e4ba1b2d219d",
      "label": "有哪些獎勵需要人工領取？",
      "file_type": "document",
      "source_file": "article_1944_b456e9c51d76.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257788",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "b456e9c5-1d76-5f27-9af6-e4ba1b2d219d",
      "source_id": "3737257788",
      "version": 10.0,
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      "sub_type": "獎勵兌換預約",
      "brief_summary": "人工領取獎勵說明",
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      "brief_summary": "抽抽樂活動回歸查詢",
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      "label": "春宴同樂活動各組排名的現金獎勵是多少？",
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      "brief_summary": "官方LINE驗證方式",
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        "服務管道",
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      "brief_summary": "活動任務簽到規則",
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      "id": "kb_b53dc00135fd5bae9db947f692f17664",
      "label": "LH直播主的申請門檻是否可以降低？",
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      "label": "使用電腦瀏覽器開啟浪LIVE網頁版顯示錯誤代碼該如何處理？",
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      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "官網登入問題",
      "brief_summary": "Firefox登入異",
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      "label": "平台是否有針對男主播的專屬活動或曝光推薦機制？",
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      "sub_type": "儲值贈禮活動",
      "brief_summary": "僅秀場直播可設定預告",
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      "sub_type": "活動送禮積分",
      "brief_summary": "多活動禮物積分計算",
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      "sub_type": "飄屏功能",
      "brief_summary": "指定時間內送出",
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      "sub_type": "介面稱呼設定",
      "brief_summary": "浪LIVE介面稱呼說",
      "labels": [
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      "source_id": "3676569627",
      "version": 15.0,
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      "sub_type": "封鎖禁言",
      "brief_summary": "查詢禁播原因與解禁時",
      "labels": [
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        "管理員設定",
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      "id": "kb_b643ee337c655207872b4dcf1dca75e0",
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      "version": 2.0,
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      "sub_type": "直播規範",
      "brief_summary": "公演邊吃飯限制",
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      "label": "家族成員要全部退費或退訂該怎麼處理？",
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      "sub_type": "訂閱續費問題",
      "brief_summary": "家族成員退費退訂",
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      "brief_summary": "限定禮物活動後下架",
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    {
      "id": "kb_b6738192565754f7bc4c2dba34a41c27",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322295",
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      "version": 40.0,
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      "brief_summary": "提供個人資料兌換寄送",
      "labels": [
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        "獎品領取",
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      "sub_type": "iOS 27 頁面異常",
      "brief_summary": "iOS27頁面異常處",
      "labels": [
        "直播異常",
        "觀看異常",
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      "version": 2.0,
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      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
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      "id": "kb_b70429dbadf55bbab9f24d214c52235e",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953220",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
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      "id": "kb_b738ab023cf64f6183259000e904b582",
      "label": "平台規則提到的「自然月」是什麼意思？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4127754337",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4127754337",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "日期查詢",
      "brief_summary": "查詢今日日期",
      "labels": [],
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      "id": "kb_b780b29e92ce5b81927e40850ec67e60",
      "label": "活動禮物「時光機」的積分未計算，該如何處理？",
      "file_type": "document",
      "source_file": "article_1972_b780b29e92ce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125587",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125587",
      "version": 3.0,
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      "sub_type": "達人900秒公演",
      "brief_summary": "積分背包補發確認",
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        "活動問題",
        "禮物補發"
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      "label": "浪群未來是否開放發布影片功能？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438386",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736438386",
      "version": 18.0,
      "question_type": "其他",
      "sub_type": "浪群發布影片功能",
      "brief_summary": "浪群影片發布評估",
      "labels": [
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
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      "brief_summary": "限定禮物活動後下架",
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      "sub_type": "火箭抽獎活動",
      "brief_summary": "客服協助登記",
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      "label": "「浪星人入侵計劃」活動貼紙遮擋到文字該怎麼處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4310499354",
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      "version": 7.0,
      "question_type": "支援",
      "sub_type": "客服回應技巧",
      "brief_summary": "使用者想放棄軟體客服",
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      "label": "娛樂城遊戲輸贏機制與疑慮處理方式",
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      "source_id": "3737322368",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "娛樂城功能",
      "brief_summary": "娛樂城異常排查",
      "labels": [
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        "效能問題",
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      "label": "如何申請辦理積分兌換？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678503051",
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      "sub_type": "跑馬燈功能",
      "brief_summary": "提前數日申請兌換",
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      "label": "主播收到動態打賞的收益如何計算以及是否計入業績與巔峰段位？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3452633147",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3452633147",
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      "question_type": "其他",
      "sub_type": "私信功能",
      "brief_summary": "不列入榜單計算",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772381",
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      "version": 5.0,
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      "sub_type": "抽抽樂活動",
      "brief_summary": "獎勵兌換與積分確認",
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        "獎勵兌換",
        "積分發放"
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      "label": "浪潮男女神7月_盛夏浪潮活動的男神組活動日期為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4263215126/7+_",
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      "source_id": "4263215126",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "男女神活動",
      "brief_summary": "浪潮男女神活動開始時",
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      "file_type": "document",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 12.0,
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      "sub_type": "活動獎勵",
      "brief_summary": "需聯繫客服登記領取",
      "labels": [
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        "客服協助",
        "勳章安排",
        "活動問題",
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      "id": "kb_b8caa3dfe20c5df8835089da3a42bb4b",
      "label": "儲值積分未入帳該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056500742",
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      "sub_type": "儲值操作",
      "brief_summary": "次日開啟入口",
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      "label": "森林系活動的現金獎金最晚要在什麼時候登記兌換？",
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      "source_file": "article_1987_b8cd97c40462.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493840",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "uuid": "b8cd97c4-0462-5fb0-824a-668cbfd99cbb",
      "source_id": "3731493840",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "活動現金獎勵發放時間",
      "labels": [
        "預購商品",
        "獎品寄送",
        "出貨時間",
        "獎勵-/-禮物問題",
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      "id": "kb_b8d98cc1995f4f6daf799a46b1aaecf1",
      "label": "活動達到指定同樂分門檻是否就能領取獎勵？該如何確認獲獎？",
      "file_type": "document",
      "source_file": "article_1988_b8d98cc1995f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606970435",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3606970435",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "任務系統",
      "brief_summary": "簽到時段與獎勵規則",
      "labels": [],
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    },
    {
      "id": "kb_b8e405c90d7d418693b36ca5f34a5055",
      "label": "如何申請人工儲值轉帳及後續處理流程為何？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126542",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737126542",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "ATM轉帳儲值",
      "brief_summary": "單筆儲值三萬元操作",
      "labels": [],
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      "id": "kb_b8ea1d7a8dd656248d9ca3bf876aac89",
      "label": "重置歸零後是否會影響系統資源的檢視與重視程度？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535523",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736535523",
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      "sub_type": "系統資源檢視",
      "brief_summary": "重置影響系統資源檢視",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "成就隱藏",
      "brief_summary": "隱藏貴族爵位顯示",
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      "id": "kb_b937d721a98153c39b11f2fc540881ac",
      "label": "要如何更換刷卡的銀行或付款方式？",
      "file_type": "document",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "付款方式",
      "brief_summary": "更換付款方式",
      "labels": [
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      "label": "主播如何確認是否進入巔峰榜或小時榜？",
      "file_type": "document",
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      "source_location": null,
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056566519",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "獅子累積分數轉盤",
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      "contributor": "test Weaviate 2,719 snapshot",
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        "版本要求",
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      "brief_summary": "合成禮物未入背包",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3363438594",
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      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
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        "活動-/-任務問題",
        "直播-/-主播功能"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322938",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737322938",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "背景兌換",
      "brief_summary": "華麗背景兌換",
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      "version": 2.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "紅包雨次數異常查詢",
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        "活動任務問題",
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      "version": 1.0,
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      "brief_summary": "抽抽樂活動回歸查詢",
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      "label": "透過「森林系情人節」活動獲得的背景無法正常使用或顯示怎麼辦？",
      "file_type": "document",
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      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
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      "label": "Apple Store 客服是否提供中文服務？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677946076/Apple+Store",
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      "question_type": "支援",
      "sub_type": "Apple Store客服",
      "brief_summary": "0800電話提供中文",
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      "body_chars": 290
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    {
      "id": "kb_ba008af63b235199a9572aa504be742f",
      "label": "LINE推薦位",
      "file_type": "document",
      "source_file": "article_2002_ba008af63b23.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3420979292/LINE",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ba008af6-3b23-5199-a957-2aa504be742f",
      "source_id": "3420979292",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "LINE推薦位",
      "brief_summary": "儲值加碼活動取得",
      "labels": [],
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    {
      "id": "kb_ba2d18299cef51868f252976ef101370",
      "label": "為什麼在廣場動態中找不到特定主播的動態？",
      "file_type": "document",
      "source_file": "article_2003_ba2d18299cef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951682",
      "captured_at": "2026-09-20T16:01:31.481000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ba2d1829-9cef-5186-8f25-2976ef101370",
      "source_id": "3731951682",
      "version": 25.0,
      "question_type": "其他",
      "sub_type": "貼文發布限制",
      "brief_summary": "客服無法查閱檢舉內容",
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        "內容規範",
        "檢舉問題",
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4137386047",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "question_type": "活動",
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      "brief_summary": "情人節彩蛋送禮解鎖對",
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054928187",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054928187",
      "version": 4.0,
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      "sub_type": "會員贈送功能",
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676536967",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ba760df5-d610-50c2-b3bd-5e9323b916de",
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      "labels": [
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      "id": "kb_ba7e16a0d61147f7bab43de3ec0b1a41",
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452413",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055452413",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "個人資料隱私設定",
      "brief_summary": "聯繫客服修正一次",
      "labels": [],
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    },
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      "id": "kb_ba90dcd558595454a0bad45647eb49ce",
      "label": "安芝儇生日直播抽獎中獎後，請問後續該如何處理？",
      "file_type": "document",
      "source_file": "article_2008_ba90dcd55859.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502379",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502379",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "直播動態推薦服務",
      "brief_summary": "直播推薦獎勵設定",
      "labels": [
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        "活動獎勵",
        "客服協助"
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      "body_chars": 233
    },
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      "id": "kb_ba9645557085483192e00d3e9bb6019b",
      "label": "目前可以使用 MyCard 進行儲值嗎？",
      "file_type": "document",
      "source_file": "article_2009_ba9645557085.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501503",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ba964555-7085-4831-92e0-0d3e9bb6019b",
      "source_id": "3738501503",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "MyCard儲值",
      "brief_summary": "MyCard停用替代",
      "labels": [],
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    },
    {
      "id": "kb_bab318711c445a6684adcf0aeb185fed",
      "label": "熱推卡的使用規則有何變化？",
      "file_type": "document",
      "source_file": "article_2010_bab318711c44.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3810754600",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bab31871-1c44-5a66-84ad-cf0aeb185fed",
      "source_id": "3810754600",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "需儲值4000萬浪花",
      "labels": [],
      "body_chars": 1248
    },
    {
      "id": "kb_bac00f0236435d698c08dfb559ef5bca",
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      "file_type": "document",
      "source_file": "article_2011_bac00f023643.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675553862",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bac00f02-3643-5d69-8c08-dfb559ef5bca",
      "source_id": "3675553862",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "浪妞服務與獎勵",
      "brief_summary": "轉贈需客服確認",
      "labels": [
        "獎品轉贈",
        "活動獎品",
        "客服處理",
        "客服-/-服務諮詢",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 260
    },
    {
      "id": "kb_bad37b5e5cd75a349102d81f0ea51ba3",
      "label": "如何反映對系統戳戳功能、費用及推薦對象的不滿與改善建議？",
      "file_type": "document",
      "source_file": "article_2012_bad37b5e5cd7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176229",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bad37b5e-5cd7-5a34-9102-d81f0ea51ba3",
      "source_id": "3736176229",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "意見反饋",
      "brief_summary": "戳戳功能與費用建議反",
      "labels": [
        "客服時間",
        "服務諮詢",
        "客服-/-服務諮詢"
      ],
      "body_chars": 560
    },
    {
      "id": "kb_bad69c2bc2e04d198074119bbd9bfb17",
      "label": "開播時可以使用網路搜尋或他人的照片嗎？",
      "file_type": "document",
      "source_file": "article_2013_bad69c2bc2e0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772381",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bad69c2b-c2e0-4d19-8074-119bbd9bfb17",
      "source_id": "3730772381",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "獎勵兌換與積分確認",
      "labels": [],
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    },
    {
      "id": "kb_bad925ebf4b95fb88ac944a48ff08161",
      "label": "新主播的定義是什麼？",
      "file_type": "document",
      "source_file": "article_2014_bad925ebf4b9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3616571493",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bad925eb-f4b9-5fb8-8ac9-44a48ff08161",
      "source_id": "3616571493",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "客服支援",
      "brief_summary": "合約開始後180日",
      "labels": [
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      ],
      "body_chars": 53
    },
    {
      "id": "kb_bae528aba5a851d6b4f72892bd5bc810",
      "label": "門號什麼時候會被刪除？可以查詢確切的刪除時間嗎？",
      "file_type": "document",
      "source_file": "article_2015_bae528aba5a8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787483",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bae528ab-a5a8-51d6-b4f7-2892bd5bc810",
      "source_id": "3733787483",
      "version": 6.0,
      "question_type": "帳號",
      "sub_type": "帳號刪除",
      "brief_summary": "門號刪除時間查詢",
      "labels": [
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        "系統異常",
        "使用規範",
        "帳號-/-登入問題"
      ],
      "body_chars": 363
    },
    {
      "id": "kb_bae9b205c1bf5cf2b977f6fb4a48ae0a",
      "label": "中秋活動5200解勳章任務是否可以補簽到或補任務？",
      "file_type": "document",
      "source_file": "article_2016_bae9b205c1bf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773061/5200",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bae9b205-c1bf-5cf2-b977-f6fb4a48ae0a",
      "source_id": "3730773061",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "任務補簽規則",
      "labels": [
        "任務補簽",
        "任務規則",
        "活動任務問題",
        "活動-/-任務問題"
      ],
      "body_chars": 440
    },
    {
      "id": "kb_bafd33eb394e5713b3fb39e3f28709ad",
      "label": "黑金嘉年華打折禮物在哪裡可以找到？",
      "file_type": "document",
      "source_file": "article_2017_bafd33eb394e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492923",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bafd33eb-394e-5713-b3fb-39e3f28709ad",
      "source_id": "3731492923",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "黑金嘉年華活動",
      "brief_summary": "黑金嘉年華禮物位置",
      "labels": [
        "活動優惠",
        "禮物查找"
      ],
      "body_chars": 421
    },
    {
      "id": "kb_bb19db1871e45d489411686448565413",
      "label": "浪麻將遊戲中元寶未連線，客服已補發浪花，我該如何確認是否收到？",
      "file_type": "document",
      "source_file": "article_2018_bb19db1871e4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191183",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bb19db18-71e4-5d48-9411-686448565413",
      "source_id": "3679191183",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "消失的浪花",
      "brief_summary": "浪花異常返還確認",
      "labels": [
        "儲值問題",
        "遊戲幣異常",
        "補發查詢"
      ],
      "body_chars": 419
    },
    {
      "id": "kb_bb21e0c219fa59719f51ceb77583d08e",
      "label": "抽中的客製永久勳章為什麼顯示沒有獲得到？",
      "file_type": "document",
      "source_file": "article_2019_bb21e0c219fa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092739",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bb21e0c2-19fa-5971-9f51-ceb77583d08e",
      "source_id": "3737092739",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "中獎勳章兌獎規則",
      "brief_summary": "提供截圖與客製文字",
      "labels": [
        "中獎通知",
        "勳章獎勵",
        "資料提供",
        "客製化設定",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
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    },
    {
      "id": "kb_bb3e719a8a4e5ddead7eb2e7ebf70b87",
      "label": "今日車次資料什麼時候會更新？",
      "file_type": "document",
      "source_file": "article_2020_bb3e719a8a4e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536719",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bb3e719a-8a4e-5dde-ad7e-b2e7ebf70b87",
      "source_id": "3736536719",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "台北捷運客服電話查詢",
      "brief_summary": "台北捷運客服電話查詢",
      "labels": [
        "紅包雨",
        "時刻榜",
        "活動問題"
      ],
      "body_chars": 613
    },
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      "id": "kb_bb472857a67e443796cf44ca6c2f73a7",
      "label": "在直播間遇到宣傳非官方代儲的疑似詐騙帳號該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831458",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bb472857-a67e-4437-96cf-44ca6c2f73a7",
      "source_id": "3736831458",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "私訊騷擾",
      "brief_summary": "私訊騷擾處理",
      "labels": [],
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      "label": "使用手機驗證碼登入是否算完成手機綁定？未綁定可以開播嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192464",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bb77a5f7-527e-5d77-ad4d-c389e7d16ef9",
      "source_id": "3677192464",
      "version": 19.0,
      "question_type": "帳號",
      "sub_type": "登入驗證問題",
      "brief_summary": "每日簽到限兩次",
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      "label": "金曲活動的分數計算錯誤是否已經修正完成？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787069",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 8.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
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        "補發",
        "活動-/-任務問題",
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      ],
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      "file_type": "document",
      "source_file": "article_2024_bba367366053.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
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    {
      "id": "kb_bbbda467e02b5d7d9c1b8cf28960140d",
      "label": "提領金額大約多久會到帳？",
      "file_type": "document",
      "source_file": "article_2025_bbbda467e02b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676569802",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676569802",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "金幣提領",
      "brief_summary": "首次需30至45工作",
      "labels": [
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        "入帳時間",
        "款項處理",
        "提領時程",
        "款項到帳",
        "首次提領",
        "提領流程"
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      "id": "kb_bbd7ff024c3a50bcba6ede38ac65e650",
      "label": "用戶如何累積戀果",
      "file_type": "document",
      "source_file": "article_2026_bbd7ff024c3a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bbd7ff02-4c3a-50bc-ba6e-de38ac65e650",
      "source_id": "4350181469",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
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      "body_chars": 1122
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3591012376",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
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      "id": "kb_bc1142c9f2c055d1bfbc07cde86bc02c",
      "label": "在2026 浪LIVE春之饗宴活動中如何取得浪客出席資格？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3907649572/2026+LIVE",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bc1142c9-f2c0-55d1-bfbc-07cde86bc02c",
      "source_id": "3907649572",
      "version": 31.0,
      "question_type": "活動",
      "sub_type": "強獎金加倍抽獎",
      "brief_summary": "最高獎金加倍四倍",
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    {
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      "label": "如何進行實名積分兌換禮品及有哪些注意事項？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772366",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 6.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
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        "物品使用期限",
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      "body_chars": 257
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      "id": "kb_bc3c061619d257fe8f573d1ea849c075",
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      "file_type": "document",
      "source_file": "article_2030_bc3c061619d2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345429",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bc3c0616-19d2-57fe-8f57-3d1ea849c075",
      "source_id": "3732345429",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "Apple收據查詢",
      "brief_summary": "收據未收到處理",
      "labels": [
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        "問題查詢",
        "客服-/-服務諮詢"
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      "body_chars": 244
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      "id": "kb_bc4da646bfea50f494f252aed74886da",
      "label": "如何獲得抱枕？",
      "file_type": "document",
      "source_file": "article_2031_bc4da646bfea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214154",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bc4da646-bfea-50f4-94f2-52aed74886da",
      "source_id": "3732214154",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "VIP累積儲值活動",
      "brief_summary": "抱枕取得方式",
      "labels": [
        "贈品問題",
        "活動贈品"
      ],
      "body_chars": 280
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      "brief_summary": "未獲水果跟播禮物原因",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733684755",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "烤肉組未收到聯繫客服",
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        "物品未收到",
        "發放異常",
        "活動-/-任務問題"
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737126527",
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      "sub_type": "App Store扣款權益問題",
      "brief_summary": "刷卡折扣金額不符",
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        "折扣不符",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786980",
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      "sub_type": "捕魚達人",
      "brief_summary": "誤觸功能按鈕處理",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786620",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bd16400e-496b-59b7-9105-ac0a356c8f79",
      "source_id": "3733786620",
      "version": 14.0,
      "question_type": "禮物",
      "sub_type": "愛的告白信道具",
      "brief_summary": "告白信使用教學",
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      "label": "心願清單是什麼？在哪裡可以看到？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322013",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "心願清單",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055026625",
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      "question_type": "直播",
      "sub_type": "主播邀請名單",
      "brief_summary": "送禮或完成活躍任務",
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      "label": "活動獲得的實體禮物如何轉送給主播？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454664713",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "勳章兌換查看",
      "brief_summary": "填寫資料兌換設定",
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        "收益-/-鑽石問題",
        "活動-/-任務問題",
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      "label": "更換手機後無法登入帳號或無法儲值該怎麼辦？",
      "file_type": "document",
      "source_file": "article_2041_bd63177cd214.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602407",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bd63177c-d214-538a-9f73-72fb751c56c0",
      "source_id": "3676602407",
      "version": 8.0,
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      "sub_type": "LINE 登入異常",
      "brief_summary": "LINE登入異常處理",
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        "儲值問題"
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      "label": "傳送圖片後如何獲得積分？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677257790",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bd94ca70-1a12-520f-b5e8-399a1bc80473",
      "source_id": "3677257790",
      "version": 16.0,
      "question_type": "其他",
      "sub_type": "生日祝福",
      "brief_summary": "查詢發送狀態與補發安",
      "labels": [
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        "發送狀態",
        "補發處理",
        "顯示延遲",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢",
        "顯示-/-系統異常",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321652",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737321652",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "圖鑑功能",
      "brief_summary": "顏值公演圖鑑功能",
      "labels": [
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        "功能查詢"
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      "label": "客服指示在浪APP點選會員購買後取消付款，這個操作步驟正確嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679354955/APP",
      "captured_at": "2026-09-19T11:55:48.966000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bda3d312-b475-533a-bbc0-abb32168b69b",
      "source_id": "3679354955",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "會員權益問題",
      "brief_summary": "補發操作流程",
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        "會員問題",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126775",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bda828c5-4166-5a7c-9f10-4af0ce47351c",
      "source_id": "3737126775",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "積分商品兌換",
      "brief_summary": "自留周邊收件資訊登記",
      "labels": [
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        "收件資訊"
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      "label": "發送合作郵件後遲遲未收到回覆該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026234",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bdac85d0-1731-5706-996c-59decd374641",
      "source_id": "3055026234",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "合作洽談",
      "brief_summary": "包裹遺失與資料錯誤處",
      "labels": [
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057221786",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3057221786",
      "version": 18.0,
      "question_type": "儲值",
      "sub_type": "未成年誤觸儲值",
      "brief_summary": "幼童誤觸儲值退費處理",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4456153121",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "label": "這邊可以刷卡嗎？支援哪些信用卡？",
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      "sub_type": "信用卡儲值",
      "brief_summary": "金額次數限制與異常處",
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      "label": "可以轉接或聯繫負責認證的相關人員嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678732591",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 53.0,
      "question_type": "其他",
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      "brief_summary": "",
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        "回覆速度",
        "客服-/-服務諮詢",
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      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "提前匯款",
      "brief_summary": "熱門花束提早匯款",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749337",
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      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "主播贈送項目",
      "brief_summary": "官方連結比例待確認",
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      "label": "VIP幸運抽抽樂的抽獎次數如何累積與領取？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617117/VIP",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4054581269",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 5.0,
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357230",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
      "question_type": "支援",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "contributor": "test Weaviate 2,719 snapshot",
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        "會員-/-等級問題"
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      "label": "搶紅包時跳出主播戳一下會扣浪花嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676995665",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "bee6fd6a-a3f8-547e-8ae7-6aaf75a9ec38",
      "source_id": "3676995665",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "紅包領取問題",
      "brief_summary": "需提供異常畫面證據",
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        "直播-/-主播功能",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "618活動時間",
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      "label": "遇到用戶開小號持續騷擾該如何檢舉處置？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404546",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736404546",
      "version": 1.0,
      "question_type": "會員",
      "sub_type": "成就隱藏",
      "brief_summary": "隱藏貴族爵位顯示",
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      "label": "為什麼我明明有跟播，系統卻顯示我斷勾了？我該如何提供證明？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536779",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736536779",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "申請推薦卡",
      "brief_summary": "推薦卡申請錄影畫面說",
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      "label": "請問計費方式是否可以改為一小時制或其他辦法？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951635",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 8.0,
      "question_type": "支援",
      "sub_type": "計費方式調整",
      "brief_summary": "每週五開放下週預約",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737322215",
      "version": 14.0,
      "question_type": "支援",
      "sub_type": "強制下播",
      "brief_summary": "手機沒電遠端關播",
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        "客服-/-服務諮詢",
        "直播-/-主播功能"
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      "label": "主播如何獲得現金獎勵？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3846045923",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
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      "label": "如何領取 618 年中狂歡檔期的人氣禮物加碼活動獎勵？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
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      "brief_summary": "618活動時間",
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    {
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      "label": "浪花購買完成後可以辦理退款嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461225",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 9.0,
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      "sub_type": "超商儲值",
      "brief_summary": "大額購買浪花限制",
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      "label": "獲得演唱會出席資格後如何登記攜伴資訊？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568535",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3678568535",
      "version": 13.0,
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      "brief_summary": "演唱會攜伴登記",
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      "label": "登入的ID與實際想儲值的ID不同該怎麼處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057287278/ID+ID",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3057287278",
      "version": 10.0,
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      "sub_type": "帳號登入問題",
      "brief_summary": "官網或客服儲值管道",
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      "label": "請問現在 BBMSL 可以正常使用了嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773204/BBMSL",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730773204",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "Tokenz與BBM",
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      "label": "帝王贈送禮物是否會飄頻？公演活動與新秀值相關問題說明",
      "file_type": "document",
      "source_file": "article_2070_c0c6282dee94.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951620",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731951620",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "公演活動",
      "brief_summary": "飄頻規則與新秀值用途",
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      "label": "對於每日簽到、小時榜、家族系統及禮物設計的建議會如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344661",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732344661",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "商品功能建議",
      "brief_summary": "功能建議意見回饋",
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      "label": "我要如何兌換抽抽樂的100積分獎勵？",
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      "version": 9.0,
      "question_type": "其他",
      "sub_type": "積分領取",
      "brief_summary": "聯繫客服發放",
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      "label": "參與VIP預儲方案會影響貴族等級嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238832/VIP",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c1131ec9-9d96-5cf7-bbaa-984352180f16",
      "source_id": "3056238832",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "爵位積分任務",
      "brief_summary": "活動爵位積分減少原因",
      "labels": [
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      "id": "kb_c1309b24888f417ea5ba27cf4afa664f",
      "label": "618年中狂歡檔活動的活動時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_2074_c1309b24888f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c1309b24-888f-417e-a5ba-27cf4afa664f",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
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      "label": "之前欠的星座金牛火箭娃娃何時可以處理好？",
      "file_type": "document",
      "source_file": "article_2075_c158624a9c1e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125220",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c158624a-9c1e-5d7c-85ba-c431b9ec8901",
      "source_id": "3737125220",
      "version": 10.0,
      "question_type": "禮物",
      "sub_type": "星座活動",
      "brief_summary": "金牛火箭娃娃補發",
      "labels": [
        "積分兌換",
        "商品寄送",
        "積分-/-兌換問題",
        "獎勵-/-禮物問題"
      ],
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      "id": "kb_c191d95cdd425822998893d9dd5be677",
      "label": "浪花消耗或發送紅包後可以退回或撤回嗎？",
      "file_type": "document",
      "source_file": "article_2076_c191d95cdd42.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345853",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c191d95c-dd42-5822-9988-93d9dd5be677",
      "source_id": "3732345853",
      "version": 14.0,
      "question_type": "禮物",
      "sub_type": "會員資格與浪花包問題",
      "brief_summary": "浪花包作廢與丟棄",
      "labels": [
        "退款問題",
        "儲值政策",
        "獎勵-/-禮物問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 438
    },
    {
      "id": "kb_c1c1f87e66fe5806bbe7e91409a6eb40",
      "label": "抽抽樂活動的獎勵內容是什麼？",
      "file_type": "document",
      "source_file": "article_2077_c1c1f87e66fe.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3456172040",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c1c1f87e-66fe-5806-bbe7-e91409a6eb40",
      "source_id": "3456172040",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "VIP幸運刮刮卡",
      "brief_summary": "提供浪LIVE ID",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 367
    },
    {
      "id": "kb_c1d4f73c8af5507f99847876cdaf2616",
      "label": "如何進行浪LIVE儲值？",
      "file_type": "document",
      "source_file": "article_2078_c1d4f73c8af5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731457387/LIVE",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c1d4f73c-8af5-507f-9984-7876cdaf2616",
      "source_id": "3731457387",
      "version": 59.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "客服管道提供建議回饋",
      "labels": [
        "平台建議",
        "意見回饋",
        "功能優化",
        "儲值-/-支付問題"
      ],
      "body_chars": 2126
    },
    {
      "id": "kb_c1da9c2e8ac75f4bba972a7e6252814a",
      "label": "從系統平台管理員處與從主播直播間進入跟播進行補簽會有不同嗎？",
      "file_type": "document",
      "source_file": "article_2079_c1da9c2e8ac7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093094",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c1da9c2e-8ac7-5f4b-ba97-2a7e6252814a",
      "source_id": "3737093094",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "主播跟播場次",
      "brief_summary": "錯過可用補簽卡補簽",
      "labels": [
        "跟播功能",
        "補簽問題",
        "活動-/-任務問題"
      ],
      "body_chars": 425
    },
    {
      "id": "kb_c1e3d4d07b6d549c8174ad1d5c21861c",
      "label": "關於「浪~我們九週年啦!主播的收禮『浪愛Level Up』」活動，動態貼紙任務的完成條件與進度查詢方式為何？",
      "file_type": "document",
      "source_file": "article_2080_c1e3d4d07b6d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460643/~+Level+Up",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c1e3d4d0-7b6d-549c-8174-ad1d5c21861c",
      "source_id": "3731460643",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "動態貼紙任務",
      "brief_summary": "任選九天完成可查進度",
      "labels": [
        "活動任務",
        "任務進度",
        "條件說明"
      ],
      "body_chars": 273
    },
    {
      "id": "kb_c231912c3a095a30a0d34496678a7488",
      "label": "使用積分兌換推薦項目時選擇具名會如何顯示？",
      "file_type": "document",
      "source_file": "article_2081_c231912c3a09.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494071",
      "captured_at": "2026-09-20T16:01:31.481000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c231912c-3a09-5a30-a0d3-4496678a7488",
      "source_id": "3731494071",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "兌換規則",
      "brief_summary": "積分兌換客服",
      "labels": [
        "積分兌換",
        "客服協助",
        "積分-/-兌換問題",
        "禮物"
      ],
      "body_chars": 323
    },
    {
      "id": "kb_c2339f688e3a4d419e5f3ba2519b9cba",
      "label": "貴族身分與進場特效該如何正確設定？",
      "file_type": "document",
      "source_file": "article_2082_c2339f688e3a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952089",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2339f68-8e3a-4d41-9e5f-3ba2519b9cba",
      "source_id": "3731952089",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "進場特效",
      "brief_summary": "貴族特效異常排除",
      "labels": [],
      "body_chars": 156
    },
    {
      "id": "kb_c2387b17bf4e5e03b57ae7879e6af092",
      "label": "明年度盛典預計何時開始舉辦？",
      "file_type": "document",
      "source_file": "article_2083_c2387b17bf4e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493782",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2387b17-bf4e-5e03-b57a-e7879e6af092",
      "source_id": "3731493782",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典延期確認",
      "labels": [
        "活動資訊",
        "資訊顯示",
        "預告內容",
        "活動-/-任務問題"
      ],
      "body_chars": 897
    },
    {
      "id": "kb_c2970a66a87853bba124905b213772c1",
      "label": "浪花是否可以轉換成海星？",
      "file_type": "document",
      "source_file": "article_2084_c2970a66a878.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536109",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2970a66-a878-53bb-a124-905b213772c1",
      "source_id": "3736536109",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "禮物開啟機率",
      "brief_summary": "花海道具抽取機制說明",
      "labels": [
        "知識澄清",
        "自然現象"
      ],
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    },
    {
      "id": "kb_c299d86d24d75ccd990c4f5f71770444",
      "label": "射龍門遊戲何時會上架？",
      "file_type": "document",
      "source_file": "article_2085_c299d86d24d7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748439",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c299d86d-24d7-5ccd-990c-4f5f71770444",
      "source_id": "3737748439",
      "version": 20.0,
      "question_type": "支援",
      "sub_type": "射龍門遊戲問題",
      "brief_summary": "射龍門遊戲下架詢問",
      "labels": [
        "遊戲異常",
        "金錢損失",
        "籌碼問題",
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      ],
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    },
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      "id": "kb_c2a3436c29eb516f99de202256102efd",
      "label": "為什麼我完成了 12 月 13 日的任務，系統卻顯示未完成？",
      "file_type": "document",
      "source_file": "article_2086_c2a3436c29eb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045381/12+13",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2a3436c-29eb-516f-99de-202256102efd",
      "source_id": "3676045381",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "遊戲任務解鎖",
      "brief_summary": "購買後立即啟用任務",
      "labels": [
        "任務觸發",
        "禮包功能",
        "遊戲機制",
        "任務開啟",
        "禮包任務",
        "任務條件",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_c2b0f9eceb9d552191999cecd478ea8d",
      "label": "銀色情人節活動禮物半價優惠規則為何？",
      "file_type": "document",
      "source_file": "article_2087_c2b0f9eceb9d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3530784782",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2b0f9ec-eb9d-5521-9199-9cecd478ea8d",
      "source_id": "3530784782",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "背包禮物不受影響",
      "labels": [],
      "body_chars": 230
    },
    {
      "id": "kb_c2c0316ebe8b5bfdbb0af545a79a0868",
      "label": "中獎活動是否在此處登記？",
      "file_type": "document",
      "source_file": "article_2088_c2c0316ebe8b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322313",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2c0316e-be8b-5bfd-bb0a-f545a79a0868",
      "source_id": "3737322313",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "此處登記",
      "labels": [
        "活動登記",
        "中獎活動"
      ],
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    },
    {
      "id": "kb_c2ec3b082e5c526ca85ae231854727ca",
      "label": "虛擬形象會出現/展示在哪裡？",
      "file_type": "document",
      "source_file": "article_2089_c2ec3b082e5c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057090612",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2ec3b08-2e5c-526c-a85a-e231854727ca",
      "source_id": "3057090612",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "顯示於個人資訊右上角",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 90
    },
    {
      "id": "kb_c2f82c238c1d4e8b8249de8a6fc9fd45",
      "label": "為什麼玩「超級王牌」遊戲會持續虧損？",
      "file_type": "document",
      "source_file": "article_2090_c2f82c238c1d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878912006",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2f82c23-8c1d-4e8b-8249-de8a6fc9fd45",
      "source_id": "3878912006",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "第六戰",
      "brief_summary": "玩法與賠付規則",
      "labels": [],
      "body_chars": 41
    },
    {
      "id": "kb_c2fd4dfc554852888745df39ef1c69da",
      "label": "請問萬聖節娃娃是限定當月兌換嗎？下個月是否會推出新娃娃或保留現有品項？",
      "file_type": "document",
      "source_file": "article_2091_c2fd4dfc5548.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831174",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c2fd4dfc-5548-5288-8745-df39ef1c69da",
      "source_id": "3736831174",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "火箭娃娃相關資訊",
      "brief_summary": "積分兌換品項更新說明",
      "labels": [
        "積分兌換",
        "活動品項",
        "商品更新"
      ],
      "body_chars": 210
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    {
      "id": "kb_c311ef6e2d3559e9b83a29b1f5e38381",
      "label": "要在哪裡查看機會中獎單通知訊息？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214885",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c311ef6e-2d35-59e9-b83a-29b1f5e38381",
      "source_id": "3732214885",
      "version": 10.0,
      "question_type": "其他",
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      "brief_summary": "",
      "labels": [
        "抽獎活動",
        "獎勵發放",
        "活動進度",
        "活動-/-任務問題",
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      "body_chars": 979
    },
    {
      "id": "kb_c326205fe1205bfaaded8b41394eb1a2",
      "label": "帳號等級可以轉移到其他小號嗎？",
      "file_type": "document",
      "source_file": "article_2093_c326205fe120.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437842",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c326205f-e120-5bfa-aded-8b41394eb1a2",
      "source_id": "3736437842",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "等級轉移",
      "brief_summary": "帳號等級無法轉移",
      "labels": [
        "帳號功能",
        "等級轉移"
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      "id": "kb_c32a4eb97f605e9b951b877d94e18409",
      "label": "觀看直播有跟播但系統未記錄到該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256303",
      "captured_at": "2026-09-20T16:01:28.167000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c32a4eb9-7f60-5e9b-951b-877d94e18409",
      "source_id": "3737256303",
      "version": 13.0,
      "question_type": "其他",
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      "brief_summary": "",
      "labels": [
        "主播溝通",
        "通知設定",
        "訊息遺漏",
        "直播-/-主播功能",
        "活動-/-任務問題",
        "其他",
        "技術"
      ],
      "body_chars": 569
    },
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      "id": "kb_c331452247af5606b0d43c38dae06082",
      "label": "紅包功能是否已經停產或停止供應了？",
      "file_type": "document",
      "source_file": "article_2095_c331452247af.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734045095",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c3314522-47af-5606-b0d4-3c38dae06082",
      "source_id": "3734045095",
      "version": 17.0,
      "question_type": "支援",
      "sub_type": "紅包雨活動",
      "brief_summary": "參與資格與顯示異常排",
      "labels": [
        "活動問題",
        "功能異常",
        "領取獎勵",
        "資格條件",
        "手機設定",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
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    {
      "id": "kb_c335108a405040e9bdb116dc71b08295",
      "label": "在直播間送禮物後沒有出現特效該如何處理？",
      "file_type": "document",
      "source_file": "article_2096_c335108a4050.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321745",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737321745",
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      "question_type": "活動",
      "sub_type": "送禮收益機制",
      "brief_summary": "未達三千元門檻",
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      "id": "kb_c34bfbfda19554bbb502f0ba674ccf92",
      "label": "儲值到錯誤帳號該如何申請轉移浪花？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501993",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738501993",
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      "sub_type": "儲值方式",
      "brief_summary": "登入異常處理",
      "labels": [
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        "帳號問題",
        "儲值-/-支付問題",
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      "label": "水晶轉盤等特殊轉盤禮物是否會計入活動積分？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3584098350",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "id": "kb_c36745632a3958e2ac6f20ea29dc68be",
      "label": "用戶在飲料販賣機重複抽中【冰牛奶】永久勳章該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442128393",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "id": "kb_c36e061630f250dab4102a2663ce0d29",
      "label": "這個活動的主要目的是什麼？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3870720010/-",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c36e0616-30f2-50da-b410-2a2663ce0d29",
      "source_id": "3870720010",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星心相印水瓶座時間刻",
      "brief_summary": "活動目標參與者說明",
      "labels": [],
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    {
      "id": "kb_c37fbfb95a1d4f8685adcddac23ee534",
      "label": "如何透過儲值累積積分與計算規則為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3624468484",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c37fbfb9-5a1d-4f86-85ad-cddac23ee534",
      "source_id": "3624468484",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "每月六號及二十二號左",
      "labels": [],
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    {
      "id": "kb_c3c4b32832b547019e786968dc185da5",
      "label": "如何使用VIP儲值積分兌換商品或贈送給主播？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191098",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c3c4b328-32b5-4701-9e78-6968dc185da5",
      "source_id": "3679191098",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "徽章資格與兌換",
      "brief_summary": "每週日24時結算",
      "labels": [],
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    {
      "id": "kb_c3c823dc53495a76810411610ecbc7ae",
      "label": "人在國外收不到認證簡訊該怎麼辦？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676176415",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "brief_summary": "簡訊收不到排查方法",
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      "id": "kb_c3ce67daa8995466aa47a45cea520735",
      "label": "預約接送服務時，B1的上車地點在哪裡？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676209180/B1",
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      "sub_type": "預約接送",
      "brief_summary": "接送服務上車地點查詢",
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        "活動公告"
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      "label": "儲值完成後未收到活動獎勵該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502826",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c45b8677-5261-5b41-89eb-2b09f12547f2",
      "source_id": "3738502826",
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      "question_type": "活動",
      "sub_type": "儲值回饋",
      "brief_summary": "儲值達標獎勵領取抽獎",
      "labels": [
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        "儲值活動",
        "物品查詢",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
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      "id": "kb_c45eacd578ad574cbe770571562477e6",
      "label": "玩家對半價活動有抵制聲浪，是否會取消或調整半價活動？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494192",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731494192",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "2026浪我愛你",
      "brief_summary": "半價活動意見反映",
      "labels": [
        "活動資訊",
        "優惠查詢",
        "活動排程"
      ],
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      "id": "kb_c4bf1681b04842909c980edb3d2a689d",
      "label": "水晶轉盤等轉盤禮物是否會計入活動積分？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3584098350",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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    {
      "id": "kb_c4c2afe52f8158de9e2b7faff8d1bd71",
      "label": "大頭貼可以使用 AI 生成或繪製的圖片嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213925/AI",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c4c2afe5-2f81-58de-9e2b-7faff8d1bd71",
      "source_id": "3732213925",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "客製化頭像貼紙",
      "brief_summary": "清空暫存重開App",
      "labels": [
        "貼紙功能異常",
        "功能問題",
        "直播"
      ],
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      "label": "寄出活動獎金申請信件後多久會收到回覆",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404149",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736404149",
      "version": 12.0,
      "question_type": "支援",
      "sub_type": "中獎通知",
      "brief_summary": "提供訊息ID及截圖客",
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      "id": "kb_c4d7cc3d365758728d8a8c1de888b891",
      "label": "小額儲值達到每日次數限制該如何處理？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056500753",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056500753",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "手機儲值問題",
      "brief_summary": "未綁定也可領取福利",
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      "id": "kb_c505f809abd447c49874a4afa6575754",
      "label": "如何查詢主播目前的福星數量？",
      "file_type": "document",
      "source_file": "article_2111_c505f809abd4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125873",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c505f809-abd4-47c4-9874-a4afa6575754",
      "source_id": "3737125873",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "直播榜單功能",
      "brief_summary": "火箭榜單計算方式",
      "labels": [],
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    },
    {
      "id": "kb_c50e022fd0a754dfbcd8745da2d7ced2",
      "label": "我要更改虛擬形象性別",
      "file_type": "document",
      "source_file": "article_2112_c50e022fd0a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057123446",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c50e022f-d0a7-54df-bcd8-745da2d7ced2",
      "source_id": "3057123446",
      "version": 3.0,
      "question_type": "帳號",
      "sub_type": "虛擬形象",
      "brief_summary": "性別無法更改",
      "labels": [
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    {
      "id": "kb_c51d3fe0b9e04deaaf4f539012bebb8e",
      "label": "如何確認手機門號是否綁定成功？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126859",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c51d3fe0-b9e0-4dea-af4f-539012bebb8e",
      "source_id": "3677126859",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "刪除帳號需綁定手機",
      "labels": [],
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    },
    {
      "id": "kb_c52cd0168a525dd8b42fd573ac426bea",
      "label": "平台未來會舉辦更多新活動嗎？",
      "file_type": "document",
      "source_file": "article_2114_c52cd0168a52.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502530",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c52cd016-8a52-5dd8-b42f-d573ac426bea",
      "source_id": "3738502530",
      "version": 37.0,
      "question_type": "活動",
      "sub_type": "活動三",
      "brief_summary": "活動三抽獎時間說明",
      "labels": [
        "內容品質",
        "觀看體驗",
        "團播問題",
        "活動-/-任務問題"
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      "body_chars": 394
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      "id": "kb_c54cd56dd84d5adaaf5b6a859c3c6e17",
      "label": "獎勵寄出後如何取得包裹追蹤號碼？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733785979",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733785979",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "客服索取追蹤號碼",
      "labels": [
        "包裹追蹤",
        "獎勵發放",
        "客服協助"
      ],
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      "id": "kb_c566e43fa7eb519a8379dba89ba06a32",
      "label": "可以把現金餘額換成等值浪花嗎",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732505006",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c566e43f-a7eb-519a-8379-dba89ba06a32",
      "source_id": "3732505006",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "浪直播使用問題",
      "brief_summary": "查詢消費紀錄",
      "labels": [
        "浪花餘額",
        "消費紀錄",
        "帳務問題",
        "收益-/-鑽石問題"
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      "id": "kb_c58f4a1ec6a652339ff97d71007e10d0",
      "label": "續費會員後會員等級未正確顯示該怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055222795",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c58f4a1e-c6a6-5233-9ff9-7d71007e10d0",
      "source_id": "3055222795",
      "version": 5.0,
      "question_type": "帳號",
      "sub_type": "會員制度",
      "brief_summary": "成長值決定等級",
      "labels": [
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      ],
      "body_chars": 449
    },
    {
      "id": "kb_c5a8836cc35655819d73ded50c25bc62",
      "label": "電信小額儲值的浪花比值額度是否可以提高？是否有更優惠的儲值管道？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830393",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c5a8836c-c356-5581-9d73-ded50c25bc62",
      "source_id": "3736830393",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "官網方案最優惠",
      "labels": [
        "儲值方案",
        "儲值優惠",
        "儲值-/-支付問題",
        "儲值"
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      "label": "聯繫特定人員（如 Rose 娜娜）未獲回應時該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321800/Rose",
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      "source_id": "3737321800",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "獎金發放",
      "brief_summary": "活動獎勵私訊未收到",
      "labels": [
        "活動獎勵",
        "勳章問題",
        "獎勵發送異常",
        "活動-/-任務問題",
        "客服-/-服務諮詢"
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    },
    {
      "id": "kb_c67391e545ae58369ba9301b9a2fa02b",
      "label": "如何與現場人員會合？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054960696",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3054960696",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "現場候位狀況",
      "brief_summary": "現場剩餘座位查詢",
      "labels": [
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      ],
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    },
    {
      "id": "kb_c67d5319f5ed4e649516b13028e9f4fa",
      "label": "在私訊中贈送小小帝王贈是否會觸發特效？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787039",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733787039",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "愛的遠航",
      "brief_summary": "愛的遠航連擊特效條件",
      "labels": [],
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    },
    {
      "id": "kb_c69958062d2f5f1781aa5928bd74a0c4",
      "label": "在決勝五張牌中雙方都是同花牌型會比花色大小嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772343",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772343",
      "version": 13.0,
      "question_type": "其他",
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        "任務說明",
        "活動-/-任務問題",
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      ],
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      "id": "kb_c6c85f38a1ae578dab0d3f424c375971",
      "label": "如何查詢 Apple 的購買收據或發票通知？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676635623/Apple",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c6c85f38-a1ae-578d-ab0d-3f424c375971",
      "source_id": "3676635623",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "Apple收據查詢",
      "brief_summary": "聯繫客服確認預約資訊",
      "labels": [
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        "預約查詢",
        "客服協助",
        "儲值-/-支付問題"
      ],
      "body_chars": 998
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    {
      "id": "kb_c6c86e46c6e3562e839e290536525438",
      "label": "使用轉帳匯款儲值的浪花比值與獎勵是否與信用卡刷卡相同？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787435",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733787435",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "儲值優惠",
      "brief_summary": "官網儲值優惠說明",
      "labels": [
        "儲值比值",
        "儲值方式",
        "儲值-/-支付問題"
      ],
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      "id": "kb_c6d55a06f7614ae0a0b2f1bee0037a6f",
      "label": "浪花五萬獎池領完後會每日更新補充嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438953",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c6d55a06-f761-4ae0-a0b2-f1bee0037a6f",
      "source_id": "3736438953",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "七夕儲值返還",
      "brief_summary": "七夕浪花回饋名額查詢",
      "labels": [],
      "body_chars": 41
    },
    {
      "id": "kb_c6f0c6d851e659068abcf0dd453a9a5b",
      "label": "用戶與主播如何透過額外挑戰獲取永久勳章或特效？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4445929475/9+_",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c6f0c6d8-51e6-5906-8abc-f0dd453a9a5b",
      "source_id": "4445929475",
      "version": 1.0,
      "question_type": "",
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      "body_chars": 2601
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    {
      "id": "kb_c732c5059f544377805c5e79eaa63e82",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_2127_c732c5059f54.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c732c505-9f54-4377-805c-5e79eaa63e82",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 38
    },
    {
      "id": "kb_c739fdfa7d935433bcfa17fb96f8e9f3",
      "label": "貴族選票如何領取？",
      "file_type": "document",
      "source_file": "article_2128_c739fdfa7d93.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3591012376",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c739fdfa-7d93-5433-bcfa-17fb96f8e9f3",
      "source_id": "3591012376",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
      "labels": [],
      "body_chars": 1286
    },
    {
      "id": "kb_c745f02b060f5c779996b9fea7738279",
      "label": "作為資深玩家，平台是否有提供專屬福利或優惠？",
      "file_type": "document",
      "source_file": "article_2129_c745f02b060f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323314",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c745f02b-060f-5c77-9996-b9fea7738279",
      "source_id": "3737323314",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "邀請好友領紅包",
      "brief_summary": "邀請好友獎金規則",
      "labels": [
        "會員福利",
        "優惠活動",
        "意見反饋"
      ],
      "body_chars": 506
    },
    {
      "id": "kb_c76bb77e31555f9baf84f815d6e1081a",
      "label": "酵母的獲得方式是什麼？",
      "file_type": "document",
      "source_file": "article_2130_c76bb77e3155.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503010",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c76bb77e-3155-5f9b-af84-f815d6e1081a",
      "source_id": "3738503010",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "酵母獲得方式",
      "brief_summary": "酵母獲得方式",
      "labels": [
        "物品獲取"
      ],
      "body_chars": 113
    },
    {
      "id": "kb_c7894272596a506aa6ee1ce980fc77b4",
      "label": "活動中獲得的遊玩場次，是否可以跨不同款勳章使用？",
      "file_type": "document",
      "source_file": "article_2131_c7894272596a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730965729",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c7894272-596a-506a-a6ee-1ce980fc77b4",
      "source_id": "3730965729",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "勳章遊玩場次",
      "brief_summary": "遊玩場次跨勳章通用",
      "labels": [
        "活動規則",
        "獎勵使用",
        "勳章"
      ],
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    {
      "id": "kb_c79f0c543c0e46739187ecbcf732d6b4",
      "label": "首儲積分如何查詢及發送規則為何？",
      "file_type": "document",
      "source_file": "article_2132_c79f0c543c0e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405345",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c79f0c54-3c0e-4673-9187-ecbcf732d6b4",
      "source_id": "3736405345",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "儲值方式",
      "brief_summary": "微信儲值積分規則",
      "labels": [],
      "body_chars": 340
    },
    {
      "id": "kb_c7aa310657e2520cbb17e7d00a5bbfd5",
      "label": "儲值積分的最低門檻是多少？",
      "file_type": "document",
      "source_file": "article_2133_c7aa310657e2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536285",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c7aa3106-57e2-520c-bb17-e7d00a5bbfd5",
      "source_id": "3736536285",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "晉級門檻",
      "brief_summary": "積分門檻調整評估",
      "labels": [
        "積分問題",
        "儲值問題",
        "門檻說明"
      ],
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      "id": "kb_c7ed298b8e0d5772ac731099098b5cf7",
      "label": "積分兌換後可以退還嗎？",
      "file_type": "document",
      "source_file": "article_2134_c7ed298b8e0d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093124",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c7ed298b-8e0d-5772-ac73-1099098b5cf7",
      "source_id": "3737093124",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "背景兌換",
      "brief_summary": "積分兌換背景說明",
      "labels": [
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        "儲值規則",
        "產品功能",
        "積分-/-兌換問題"
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      "id": "kb_c8103bb59d50576c92e72d842f8193b5",
      "label": "完成跟播且收到獎勵通知，但我的足跡與瀏覽歷史未即時顯示紀錄正常嗎？",
      "file_type": "document",
      "source_file": "article_2135_c8103bb59d50.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830231",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c8103bb5-9d50-576c-92e7-2d842f8193b5",
      "source_id": "3736830231",
      "version": 22.0,
      "question_type": "活動",
      "sub_type": "送禮收益機制",
      "brief_summary": "提供雙方ID查詢",
      "labels": [
        "禮物收益",
        "收益計算",
        "產品規則",
        "直播-/-主播功能",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_c8456c72cbab4253b7a029a5ae2108af",
      "label": "抽抽樂使用完畢後該如何兌換獎勵？",
      "file_type": "document",
      "source_file": "article_2136_c8456c72cbab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
      "body_chars": 46
    },
    {
      "id": "kb_c85b75fdf81f53d8a41c1581dc5511e6",
      "label": "如何反映對娛樂城遊戲的優化建議？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748189",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c85b75fd-f81f-53d8-a41c-1581dc5511e6",
      "source_id": "3737748189",
      "version": 4.0,
      "question_type": "支援",
      "sub_type": "意見反饋",
      "brief_summary": "遊戲優化建議反映",
      "labels": [
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        "產品建議",
        "體驗回饋"
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      "id": "kb_c8626e00355e4739b1ad1ccbf37f0895",
      "label": "為什麼儲值會提示已達上限？",
      "file_type": "document",
      "source_file": "article_2138_c8626e00355e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731555405",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c8626e00-355e-4739-b1ad-1ccbf37f0895",
      "source_id": "3731555405",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "活動參與方式",
      "brief_summary": "提供ID與儲值資訊客",
      "labels": [],
      "body_chars": 102
    },
    {
      "id": "kb_c86f8dae5c8f5977868566ff7a8bd082",
      "label": "請問要如何辦理刷退？需要提供哪些資訊？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213501",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732213501",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "信用卡交易問題",
      "brief_summary": "信用卡刷退處理與影響",
      "labels": [
        "刷退申請",
        "交易問題",
        "退款處理",
        "客服-/-服務諮詢"
      ],
      "body_chars": 277
    },
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      "id": "kb_c88158404df456569a14deac821fed1a",
      "label": "儲值活動的抽獎資格是自動獲得還是需要報備？",
      "file_type": "document",
      "source_file": "article_2140_c88158404df4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322417",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c8815840-4df4-5656-9a14-deac821fed1a",
      "source_id": "3737322417",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動抽獎資格",
      "brief_summary": "抽獎資格報備登記",
      "labels": [
        "活動資格",
        "抽獎問題",
        "儲值活動"
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      "body_chars": 441
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      "label": "為什麼遊戲中明明可以連線消除卻沒有成功？",
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      "brief_summary": "連線消除異常補發",
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        "獎勵未到帳",
        "連線消除問題"
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      "label": "玩家希望下架捕魚達人遊戲官方會處理嗎",
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      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437920",
      "version": 38.0,
      "question_type": "其他",
      "sub_type": "捕魚達人遊戲",
      "brief_summary": "捕魚達人遊戲狀態查詢",
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        "浪花損失",
        "退款申請",
        "儲值問題",
        "帳號-/-登入問題",
        "顯示-/-系統異常",
        "其他"
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      "id": "kb_c8a8053ac91b585abae460b8b3850658",
      "label": "如何登記活動三抽獎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501242",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738501242",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "聯繫客服提供ID",
      "labels": [
        "活動問題",
        "抽獎登記",
        "客服協助"
      ],
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      "id": "kb_c91219322b1b5a3d9e2998a067ea3e72",
      "label": "透過 Apple 扣款訂閱連續包月會員後未生效該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679354985/Apple",
      "captured_at": "2026-09-20T16:01:32.495000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c9121932-2b1b-5a3d-9e29-98a067ea3e72",
      "source_id": "3679354985",
      "version": 16.0,
      "question_type": "支援",
      "sub_type": "App Store退款",
      "brief_summary": "App Store退",
      "labels": [
        "消費退款",
        "帳務問題",
        "客服聯繫",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "技術"
      ],
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      "id": "kb_c93f9b7f16b15fa98b1cd0cbd52ecfee",
      "label": "帳號尚未綁定手機號碼可以進行儲值嗎？",
      "file_type": "document",
      "source_file": "article_2145_c93f9b7f16b1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536997",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736536997",
      "version": 16.0,
      "question_type": "儲值",
      "sub_type": "手機儲值問題",
      "brief_summary": "電信小額付費停用說明",
      "labels": [
        "儲值問題",
        "付款方式",
        "儲值-/-支付問題"
      ],
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    },
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      "id": "kb_c95844e7323554b29df15ed76289cc52",
      "label": "日至",
      "file_type": "document",
      "source_file": "article_2146_c95844e73235.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330485/2025-+-",
      "captured_at": "2026-09-19T11:55:51.530000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c95844e7-3235-54b2-9df1-5ed76289cc52",
      "source_id": "3949330485",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "第三季度大賞補位賽",
      "brief_summary": "季度大賞補位賽活動",
      "labels": [],
      "body_chars": 1322
    },
    {
      "id": "kb_c9673602c27a5a26bbf5909ab9120488",
      "label": "等級高有什麼好處？",
      "file_type": "document",
      "source_file": "article_2147_c9673602c27a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057057834",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c9673602-c27a-5a26-bbf5-909ab9120488",
      "source_id": "3057057834",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "",
      "brief_summary": "等級高好處與權益",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
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      "id": "kb_c9678668290856fd87752c6cc3757822",
      "label": "如何查詢浪Live直播活動創意競賽的結果？",
      "file_type": "document",
      "source_file": "article_2148_c96786682908.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667999/Live",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c9678668-2908-56fd-8775-2c6cc3757822",
      "source_id": "3676667999",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "提供用戶ID登記抽獎",
      "labels": [
        "禮盒領取",
        "帳號驗證",
        "活動獎勵",
        "活動領獎",
        "領獎流程"
      ],
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      "id": "kb_c96d1fc7d9525d86ad471429ea0ccc24",
      "label": "金曲禮盒的發放名次是依據單一主播的名次還是貢獻總榜？",
      "file_type": "document",
      "source_file": "article_2149_c96d1fc7d952.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773325",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c96d1fc7-d952-5d86-ad47-1429ea0ccc24",
      "source_id": "3730773325",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "金曲禮盒",
      "brief_summary": "金曲禮盒發放依據",
      "labels": [
        "獎勵兌換",
        "點數發放",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
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    {
      "id": "kb_c99b6914c6a7509098e1c9b37b1d0001",
      "label": "超商單筆儲值的最高金額上限是多少？",
      "file_type": "document",
      "source_file": "article_2150_c99b6914c6a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731494107",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c99b6914-c6a7-5090-98e1-c9b37b1d0001",
      "source_id": "3731494107",
      "version": 20.0,
      "question_type": "儲值",
      "sub_type": "超商代碼繳費",
      "brief_summary": "超商分筆儲值優惠處理",
      "labels": [
        "活動獎勵",
        "獎勵發放",
        "抽獎登記",
        "儲值-/-支付問題"
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      "id": "kb_c9d8235e07d85e288653b5589dfabdc4",
      "label": "贈送別人會員資格是否能算在任務條件內？",
      "file_type": "document",
      "source_file": "article_2151_c9d8235e07d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617051",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c9d8235e-07d8-5e28-8653-b5589dfabdc4",
      "source_id": "3679617051",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "會員贈送功能",
      "brief_summary": "禮物同時計入雙重累積",
      "labels": [
        "禮物計算",
        "禮物累積",
        "貢獻方式",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 420
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    {
      "id": "kb_c9f27125b7f458afb371707280cd6047",
      "label": "可以停止每日任務或解除任務金幣嗎？",
      "file_type": "document",
      "source_file": "article_2152_c9f27125b7f4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059388",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "c9f27125-b7f4-58af-b371-707280cd6047",
      "source_id": "3055059388",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "任務系統",
      "brief_summary": "款項先入藍新帳戶",
      "labels": [
        "任務中心相關",
        "活動-/-任務問題"
      ],
      "body_chars": 719
    },
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      "id": "kb_c9f878cc56704eb29f1705541a88b909",
      "label": "消費達到指定浪花額度是否可以領取幸運抽抽樂次數？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
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    },
    {
      "id": "kb_c9fd05a4e90d5ee58a7eabb597ffd0d8",
      "label": "為什麼我不能贈送家族禮物？",
      "file_type": "document",
      "source_file": "article_2154_c9fd05a4e90d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337153",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056337153",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送與收回",
      "brief_summary": "需為主播家族成員",
      "labels": [
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      ],
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      "id": "kb_c9ff165c4b25505c9dc13fcf3c2797bf",
      "label": "為什麼朋友沒開播卻有顯示鑽石貢獻榜？",
      "file_type": "document",
      "source_file": "article_2155_c9ff165c4b25.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952600",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952600",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "貢獻榜功能",
      "brief_summary": "未開播顯示鑽石貢獻榜",
      "labels": [
        "浪花顯示異常",
        "帳號登入問題",
        "獎勵-/-禮物問題",
        "收益-/-鑽石問題",
        "客服-/-服務諮詢"
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      "id": "kb_ca1e4825b40d5acca6dc6e5884e22ce4",
      "label": "星橋花約情定七夕活動的重點玩法是什麼",
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      "source_id": "4363583511",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "火箭種類",
      "brief_summary": "桃花源火箭無緣分值",
      "labels": [
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      ],
      "body_chars": 279
    },
    {
      "id": "kb_ca22e874a3d85595bbe5ccff207ea90b",
      "label": "裝置權限與相容性",
      "file_type": "document",
      "source_file": "article_2157_ca22e874a3d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3364159513",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca22e874-a3d8-5595-bbe5-ccff207ea90b",
      "source_id": "3364159513",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "裝置權限與相容性",
      "brief_summary": "功能異常排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 300
    },
    {
      "id": "kb_ca665937d5c759cd87be94a22132ad58",
      "label": "爆擊禮物的爆擊倍率如何影響彩虹點數？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3846045923",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca665937-d5c7-59cd-87be-94a22132ad58",
      "source_id": "3846045923",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "虛擬獎勵限制",
      "brief_summary": "限定禮物活動後下架",
      "labels": [],
      "body_chars": 1456
    },
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      "id": "kb_ca677554c49e55f8b43137a7015926a9",
      "label": "平台儲值可以使用帳單繳費嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503272",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 29.0,
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      "sub_type": "ATM轉帳儲值",
      "brief_summary": "取得儲值虛擬帳號與匯",
      "labels": [
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        "儲值問題",
        "匯款資訊",
        "儲值-/-支付問題"
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      "id": "kb_ca691e7db9b95a55b5176e8a28ac19ae",
      "label": "如何申請兌換客製化內容？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405149",
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      "source_id": "3736405149",
      "version": 14.0,
      "question_type": "其他",
      "sub_type": "客製內容",
      "brief_summary": "修改客製內容名稱",
      "labels": [
        "勳章贈送",
        "積分扣除",
        "vip功能",
        "積分-/-兌換問題",
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      "label": "請問珠珠是什麼意思或該如何處理",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676700733",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676700733",
      "version": 13.0,
      "question_type": "支援",
      "sub_type": "珠珠相關問題",
      "brief_summary": "轉接人工客服",
      "labels": [
        "儲值問題",
        "名詞解釋",
        "異常提示",
        "客服-/-服務諮詢"
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      "label": "為什麼獲得春之饗宴時段榜前三名後外主頁牆未顯示【春宴先鋒】永久勳章？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4413194252",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca819a5c-1032-45ee-a501-f7d43738c05e",
      "source_id": "4413194252",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 76
    },
    {
      "id": "kb_ca8360691b9d58cfbe7a9c58260a11ef",
      "label": "中午有休息時間嗎？",
      "file_type": "document",
      "source_file": "article_2163_ca8360691b9d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953190",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca836069-1b9d-58cf-be7a-9c58260a11ef",
      "source_id": "3731953190",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "Apple Store客服",
      "brief_summary": "客服中午照常服務",
      "labels": [
        "合約問題",
        "直播時長",
        "休息日",
        "政策諮詢"
      ],
      "body_chars": 242
    },
    {
      "id": "kb_ca8b17ed69a95d048cd4f0f7aa1b6600",
      "label": "虛擬獎勵的使用期限是多久？",
      "file_type": "document",
      "source_file": "article_2164_ca8b17ed69a9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4384948226/Battle----",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca8b17ed-69a9-5d04-8cd4-f0f7aa1b6600",
      "source_id": "4384948226",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 1228
    },
    {
      "id": "kb_ca8f40832610500499eaeaf13e34784e",
      "label": "為什麼我的帳號無法發送貼圖？",
      "file_type": "document",
      "source_file": "article_2165_ca8f40832610.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492837",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca8f4083-2610-5004-99ea-eaf13e34784e",
      "source_id": "3731492837",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "內容發送功能",
      "brief_summary": "發佈異常排查方法",
      "labels": [
        "應用程式問題",
        "發佈異常",
        "權限設定",
        "網路連線",
        "顯示-/-系統異常"
      ],
      "body_chars": 505
    },
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      "id": "kb_ca97f7f164b44c4ca6d13939897500fb",
      "label": "活動隨機升級禮物「星動升級」的主播鑽石收益與經驗值會隨開出的浪花數增加嗎？",
      "file_type": "document",
      "source_file": "article_2166_ca97f7f164b4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3452633147",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ca97f7f1-64b4-4c4c-a6d1-3939897500fb",
      "source_id": "3452633147",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "私信功能",
      "brief_summary": "不列入榜單計算",
      "labels": [],
      "body_chars": 130
    },
    {
      "id": "kb_cab5b439191e5dd9a56629435aa61281",
      "label": "之前詢問的事情有處理結果了嗎？",
      "file_type": "document",
      "source_file": "article_2167_cab5b439191e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787054",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cab5b439-191e-5dd9-a566-29435aa61281",
      "source_id": "3733787054",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "進度查詢",
      "brief_summary": "查詢進度轉人工客服",
      "labels": [
        "儲值",
        "atm轉帳",
        "金流服務",
        "客服-/-服務諮詢"
      ],
      "body_chars": 397
    },
    {
      "id": "kb_cad9596b158c46128c109650ac3670a7",
      "label": "平台上有哪些禮物帶有音效？",
      "file_type": "document",
      "source_file": "article_2168_cad9596b158c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157894",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cad9596b-158c-4612-8c10-9650ac3670a7",
      "source_id": "3055157894",
      "version": 1.0,
      "question_type": "直播",
      "sub_type": "禮物音效設定",
      "brief_summary": "電腦版無法單獨關閉禮",
      "labels": [],
      "body_chars": 69
    },
    {
      "id": "kb_cb036cd8961a5fa4a18b9500e0e2292e",
      "label": "我可以取得交易明細或大致日期嗎？",
      "file_type": "document",
      "source_file": "article_2169_cb036cd8961a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093063",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cb036cd8-961a-5fa4-a18b-9500e0e2292e",
      "source_id": "3737093063",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值紀錄",
      "brief_summary": "需聯繫金流或銀行查詢",
      "labels": [
        "交易明細",
        "金流問題",
        "查詢問題"
      ],
      "body_chars": 205
    },
    {
      "id": "kb_cb3135b3924850cda801597816a47960",
      "label": "伯爵發言時如何顯示專屬發言邊框？",
      "file_type": "document",
      "source_file": "article_2170_cb3135b39248.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536179",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cb3135b3-9248-50cd-a801-597816a47960",
      "source_id": "3736536179",
      "version": 6.0,
      "question_type": "會員",
      "sub_type": "聊天框顯示",
      "brief_summary": "伯爵發言邊框設定",
      "labels": [
        "貴族權限",
        "禁言功能",
        "產品功能",
        "會員-/-等級問題"
      ],
      "body_chars": 308
    },
    {
      "id": "kb_cb87067f3ec15e8f8b5a985df991d1d3",
      "label": "如何領取加碼儲值活動的贈品？",
      "file_type": "document",
      "source_file": "article_2171_cb87067f3ec1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438401",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cb87067f-3ec1-5e8f-8b5a-985df991d1d3",
      "source_id": "3736438401",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "活動1登記組數更改",
      "brief_summary": "活動名額狀態與登記",
      "labels": [
        "活動獎勵",
        "獎勵登記",
        "客服協助",
        "活動-/-任務問題"
      ],
      "body_chars": 256
    },
    {
      "id": "kb_cba5c75868735c79867c0795e03b3ac1",
      "label": "在官網儲值選錯帳號或發生錯誤該怎麼處理？",
      "file_type": "document",
      "source_file": "article_2172_cba5c7586873.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675357230",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cba5c758-6873-5c79-867c-0795e03b3ac1",
      "source_id": "3675357230",
      "version": 13.0,
      "question_type": "支援",
      "sub_type": "複雜裝置配置",
      "brief_summary": "複雜裝置儲值異常處理",
      "labels": [
        "帳號問題",
        "儲值錯誤",
        "款項轉移",
        "儲值-/-支付問題"
      ],
      "body_chars": 707
    },
    {
      "id": "kb_cba62e1ae7c85e6c8d83e73c71f1c9fa",
      "label": "如果要將兌換的實體獎勵寄送給身在國外的主播，會寄到她台灣的住址嗎？",
      "file_type": "document",
      "source_file": "article_2173_cba62e1ae7c8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677880463",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cba62e1a-e7c8-5e6c-8d83-e73c71f1c9fa",
      "source_id": "3677880463",
      "version": 12.0,
      "question_type": "禮物",
      "sub_type": "實體獎品兌換",
      "brief_summary": "可直接寄送給主播",
      "labels": [
        "商品寄送",
        "兌換問題",
        "贈禮",
        "商品兌換",
        "寄送問題",
        "運費說明",
        "贈禮流程",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 242
    },
    {
      "id": "kb_cba655b2456b539e86fe9f9931d4890a",
      "label": "怎麼連播PK？",
      "file_type": "document",
      "source_file": "article_2174_cba655b2456b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054928313/PK",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cba655b2-456b-539e-86fe-9f9931d4890a",
      "source_id": "3054928313",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "PK功能",
      "brief_summary": "簽約主播邀請素人參與",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 89
    },
    {
      "id": "kb_cbd69554821b5eda9faf515238bd0237",
      "label": "如何查詢頭貼審核的進度或未通過原因？",
      "file_type": "document",
      "source_file": "article_2175_cbd69554821b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323395",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cbd69554-821b-5eda-9faf-515238bd0237",
      "source_id": "3737323395",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "帳號審核",
      "brief_summary": "帳號審核資料提供",
      "labels": [
        "內容違規",
        "封面審核",
        "違規查詢",
        "顯示-/-系統異常"
      ],
      "body_chars": 226
    },
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      "id": "kb_cbd91479de6345eb8a0f740a6c9e0bdb",
      "label": "九週年儲值活動贈送的勳章目前還可以取得嗎？",
      "file_type": "document",
      "source_file": "article_2176_cbd91479de63.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535887",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cbd91479-de63-45eb-8a0f-740a6c9e0bdb",
      "source_id": "3736535887",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "VIP勳章兌換送彩金",
      "brief_summary": "匿名贈送推薦生效時間",
      "labels": [],
      "body_chars": 89
    },
    {
      "id": "kb_cbe544497beb5a19bc939367fa0cb90f",
      "label": "為什麼主播不在推薦名單內，導致無法申請推薦位？",
      "file_type": "document",
      "source_file": "article_2177_cbe544497beb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749473",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cbe54449-7beb-5a19-bc93-9367fa0cb90f",
      "source_id": "3737749473",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "申請推薦卡",
      "brief_summary": "推薦位申請失敗處理",
      "labels": [
        "推薦位申請",
        "主播資格",
        "名單問題",
        "經紀人協助"
      ],
      "body_chars": 226
    },
    {
      "id": "kb_cbf61bd007645ea4b251585b1811ec2a",
      "label": "週榜統計到何時?",
      "file_type": "document",
      "source_file": "article_2178_cbf61bd00764.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3914465281",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cbf61bd0-0764-5ea4-b251-585b1811ec2a",
      "source_id": "3914465281",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "週榜統計時間",
      "brief_summary": "當週最後一天2359",
      "labels": [
        "獎勵領取",
        "活動獎勵"
      ],
      "body_chars": 113
    },
    {
      "id": "kb_cbfb09f2dea55deea7ecf6cecc1338bf",
      "label": "活動中禁止哪些行為？",
      "file_type": "document",
      "source_file": "article_2179_cbfb09f2dea5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cbfb09f2-dea5-5dee-a7ec-f6cecc1338bf",
      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 1576
    },
    {
      "id": "kb_cbfbadbdc27e49a5b7e7e4c8c36633e1",
      "label": "儲值購買後是否可以申請退款？申請退款會有什麼影響？",
      "file_type": "document",
      "source_file": "article_2180_cbfbadbdc27e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748261",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cbfbadbd-c27e-49a5-b7e7-e4c8c36633e1",
      "source_id": "3737748261",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "街口退款",
      "brief_summary": "街口儲值退款政策",
      "labels": [],
      "body_chars": 101
    },
    {
      "id": "kb_cc07e57642744d56bda1912a6b59a2e4",
      "label": "申請特效補發後大約多久會入帳？",
      "file_type": "document",
      "source_file": "article_2181_cc07e5764274.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731953336",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cc07e576-4274-4d56-bda1-912a6b59a2e4",
      "source_id": "3731953336",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "提款入帳時間",
      "brief_summary": "提款入帳天數查詢",
      "labels": [],
      "body_chars": 77
    },
    {
      "id": "kb_cc108aa5ceb35ff28eccf656e3064b00",
      "label": "如何查詢並領取單筆消費達5萬的活動獎勵？",
      "file_type": "document",
      "source_file": "article_2182_cc108aa5ceb3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952045/5",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cc108aa5-ceb3-5ff2-8ecc-f656e3064b00",
      "source_id": "3731952045",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "節慶活動",
      "brief_summary": "萬聖節獎勵發放時間",
      "labels": [
        "活動獎勵",
        "獎勵發放",
        "勳章領取"
      ],
      "body_chars": 529
    },
    {
      "id": "kb_cc15523d937850e8af26b2c509a7dab5",
      "label": "用戶等級加速機制說明",
      "file_type": "document",
      "source_file": "article_2183_cc15523d9378.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057254438",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cc15523d-9378-50e8-af26-b2c509a7dab5",
      "source_id": "3057254438",
      "version": 7.0,
      "question_type": "會員",
      "sub_type": "用戶等級",
      "brief_summary": "觀看直播分享送禮完成",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 356
    },
    {
      "id": "kb_cc23b734c0995ccea248f11222e99884",
      "label": "為什麼夢幻煙火活動顯示半價，但實際扣款金額卻是原價？",
      "file_type": "document",
      "source_file": "article_2184_cc23b734c099.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213419",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732213419",
      "version": 3.0,
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      "sub_type": "煙火禮物活動",
      "brief_summary": "價格異常聯繫客服",
      "labels": [
        "活動問題",
        "費用問題",
        "價格顯示"
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      "label": "玩娛樂城的小遊戲需要具備會員資格嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772467",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772467",
      "version": 15.0,
      "question_type": "會員",
      "sub_type": "會員權益問題",
      "brief_summary": "查詢門檻儲值達標",
      "labels": [
        "抽抽樂",
        "活動進度",
        "儲值",
        "顯示-/-系統異常",
        "帳號-/-登入問題",
        "會員-/-等級問題"
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      "id": "kb_cc30092aa0ab5f65ab283903c3fdeb6f",
      "label": "使用流浪炫彩禮包後，為什麼升級經驗沒有增加？",
      "file_type": "document",
      "source_file": "article_2186_cc30092aa0ab.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786496",
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      "author": "LangLive KB",
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      "source_id": "3733786496",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "流浪炫彩禮包",
      "brief_summary": "禮包經驗未增加",
      "labels": [
        "經驗異常",
        "道具效果"
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      "label": "將禮物碎片合成後，會獲得道具或物品嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679223830",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3679223830",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "禮物功能",
      "brief_summary": "合成後獲得禮物",
      "labels": [
        "碎片合成",
        "禮物獲得"
      ],
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      "id": "kb_cc53af61a79b52b28becbd658c684463",
      "label": "鑽石可以在主播中心兌換成浪花嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093702",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737093702",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "鑽石兌換問題",
      "brief_summary": "鑽石兌換浪花",
      "labels": [
        "金幣用途",
        "浪花儲值",
        "貨幣轉換",
        "收益-/-鑽石問題"
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      "id": "kb_cc6f2326f55050f290b02377ed608dbb",
      "label": "要獲得 10 萬浪花需要儲值多少台幣？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438534/10",
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      "version": 11.0,
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      "sub_type": "現金儲值",
      "brief_summary": "大額現金購買浪花優惠",
      "labels": [
        "合單儲值",
        "儲值問題",
        "客服協助",
        "儲值-/-支付問題"
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      "id": "kb_cc8939cf9a1f5a2d897e69187c5d15da",
      "label": "可以增加會員貼圖的收藏或使用數量上限嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503317",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738503317",
      "version": 19.0,
      "question_type": "會員",
      "sub_type": "媒體檔案上傳限制",
      "brief_summary": "檢查網路與版本聯繫客",
      "labels": [
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        "功能異常",
        "會員-/-等級問題"
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      "label": "尚未決定推薦的主播該如何進行兌換？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337184",
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      "version": 44.0,
      "question_type": "禮物",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "兌換禮物碎片",
      "labels": [
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        "獎勵-/-禮物問題",
        "客服-/-服務諮詢",
        "積分-/-兌換問題",
        "活動-/-任務問題"
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      "id": "kb_ccc650bf750c56ca908de06a12105916",
      "label": "直播間聊天區公屏發言人的頭像可以關閉嗎",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535348",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736535348",
      "version": 14.0,
      "question_type": "直播",
      "sub_type": "直播間顯示設定",
      "brief_summary": "客服兌換贈送流程",
      "labels": [
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        "虛擬道具",
        "積分兌換",
        "顯示-/-系統異常",
        "直播-/-主播功能"
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      "id": "kb_ccc6970e1e015837bb2ccd14da669512",
      "label": "如何加入家族？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438075",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736438075",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "家族功能",
      "brief_summary": "加入家族教學",
      "labels": [
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        "操作問題"
      ],
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      "id": "kb_ccd40942a3364252a1bdaddd5e239acf",
      "label": "9月份儲值滿425,000元獎勵如何計算與領取抽獎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502826",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502826",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "儲值回饋",
      "brief_summary": "儲值達標獎勵領取抽獎",
      "labels": [],
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      "id": "kb_ccf65f07ef435b458ef12b43c46578d8",
      "label": "為什麼家族群組的通知會有延遲的情況？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213735",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732213735",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "平台消息通知",
      "brief_summary": "群組通知延遲排除",
      "labels": [
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        "功能故障",
        "顯示-/-系統異常"
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      "id": "kb_cd27dd9015895b439db17f4d3006f2cf",
      "label": "金幣累積多少可以兌換浪花？",
      "file_type": "document",
      "source_file": "article_2196_cd27dd901589.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054961199",
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      "author": "LangLive KB",
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      "source_id": "3054961199",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "浪花兌換比例",
      "brief_summary": "浪花兌換台幣金額",
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      "label": "浪LIVE十週年日曆活動中，哪些名次的主播可以獲得專業拍攝服務？",
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      "sub_type": "日期查詢",
      "brief_summary": "查詢今日日期",
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      "label": "如果同一個禮物同時出現在多個活動中，贈送後積分會如何計算？",
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      "sub_type": "私訊禮物轉盤抽獎",
      "brief_summary": "私訊禮物抽獎資格",
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      "label": "本期加碼活動內容是什麼？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502394",
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      "sub_type": "計程車活動",
      "brief_summary": "8月計程車活動司機查",
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      "brief_summary": "告知客服抵達時間",
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        "款項查詢",
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      "file_type": "document",
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      "question_type": "其他",
      "sub_type": "麻將無雙",
      "brief_summary": "客服指定贈送主播",
      "labels": [
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        "獎勵贈送",
        "獎勵兌換",
        "客服協助",
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      "label": "客服要求提供 App Store 會員消費收據該如何確認？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930223",
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      "source_id": "3676930223",
      "version": 1.0,
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      "sub_type": "Touch 'n Go eWallet",
      "brief_summary": "Touch n Go",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438743",
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      "sub_type": "違規檢舉",
      "brief_summary": "用戶舉報方式",
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      "label": "如何重新設定直播公告或標題？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055091906",
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      "version": 8.0,
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      "sub_type": "送禮收益機制",
      "brief_summary": "公告設定方式",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cdfa6414-aa7f-4b54-8a56-906fb88099a8",
      "source_id": "3624468484",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "每月六號及二十二號左",
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      "label": "Apple Watch 折現的處理進度為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176353/Apple+Watch",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736176353",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "Apple Watch折現",
      "brief_summary": "Apple Watc",
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        "獎項處理"
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      "id": "kb_cdff893023cd50c5b5ccdd8d880216a3",
      "label": "簽約主播中獎的徽章可以贈送給非主播身份的用戶或自己的小號嗎？",
      "file_type": "document",
      "source_file": "article_2207_cdff893023cd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125903",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125903",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "勳章贈送匿名",
      "brief_summary": "贈送勳章顯示匿名查詢",
      "labels": [
        "徽章贈送",
        "功能限制"
      ],
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    },
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      "id": "kb_ce1c34d109a35fdda75751268dd48224",
      "label": "直播間贈送禮物未顯示特效該如何申請補發？",
      "file_type": "document",
      "source_file": "article_2208_ce1c34d109a3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3478650927",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce1c34d1-09a3-5fdd-a757-51268dd48224",
      "source_id": "3478650927",
      "version": 18.0,
      "question_type": "禮物",
      "sub_type": "禮物升級制度",
      "brief_summary": "查看升級所需數量",
      "labels": [
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      ],
      "body_chars": 916
    },
    {
      "id": "kb_ce27d993569f566bb42f81bf37c7f732",
      "label": "為什麼消費超過1萬元卻沒有獲得積分？",
      "file_type": "document",
      "source_file": "article_2209_ce27d993569f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535694/1",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce27d993-569f-566b-b42f-81bf37c7f732",
      "source_id": "3736535694",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "浪花入帳問題",
      "brief_summary": "大額消費未獲積分",
      "labels": [
        "儲值問題",
        "獎勵發送",
        "積分異常"
      ],
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      "id": "kb_ce363520b73b5ec0b9751d758bf564fc",
      "label": "頭像被系統撤除該如何查詢原因並重新上傳？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677946656",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce363520-b73b-5ec0-b975-1d758bf564fc",
      "source_id": "3677946656",
      "version": 16.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "關播後仍顯示開播中",
      "labels": [
        "關播異常",
        "直播狀態",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "直播"
      ],
      "body_chars": 892
    },
    {
      "id": "kb_ce7303507ffa5d3da0a878bcc39e63f9",
      "label": "客服人員可以協助我進行截圖嗎？",
      "file_type": "document",
      "source_file": "article_2211_ce7303507ffa.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678830784",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce730350-7ffa-5d3d-a0a8-78bcc39e63f9",
      "source_id": "3678830784",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動詳情截圖",
      "brief_summary": "無法開啟連結轉人工客",
      "labels": [
        "活動資訊",
        "內容顯示"
      ],
      "body_chars": 310
    },
    {
      "id": "kb_ce7eef87dd4e52c7aaf92b819fb44fec",
      "label": "活動禮物顯示異常如何處理？",
      "file_type": "document",
      "source_file": "article_2212_ce7eef87dd4e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344864",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce7eef87-dd4e-52c7-aaf9-2b819fb44fec",
      "source_id": "3732344864",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "禮物異常",
      "brief_summary": "漏送禮物補救方式",
      "labels": [
        "活動問題",
        "顯示異常",
        "禮物異常"
      ],
      "body_chars": 604
    },
    {
      "id": "kb_ce8b1e89753051a78aa0b3e558a2a99e",
      "label": "如何查詢特定活動的名額？",
      "file_type": "document",
      "source_file": "article_2213_ce8b1e897530.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126818",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce8b1e89-7530-51a7-8aa0-b3e558a2a99e",
      "source_id": "3737126818",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "活動資訊",
      "brief_summary": "活動名額查詢方式",
      "labels": [
        "活動獎勵",
        "功能查詢",
        "系統限制"
      ],
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    },
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      "id": "kb_ce9ce6b81924462ca1f1d28e7cd2e648",
      "label": "為什麼會產生兩個不同的帳號？",
      "file_type": "document",
      "source_file": "article_2214_ce9ce6b81924.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676897364",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ce9ce6b8-1924-462c-a1f1-d28e7cd2e648",
      "source_id": "3676897364",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "過期可聯繫客服重開",
      "labels": [],
      "body_chars": 81
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    {
      "id": "kb_ceca9a4cd7ea5a85a2d6e7968ba62db3",
      "label": "請問預先儲值活動的截止日期是什麼時候？",
      "file_type": "document",
      "source_file": "article_2215_ceca9a4cd7ea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322383",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ceca9a4c-d7ea-5a85-a2d6-e7968ba62db3",
      "source_id": "3737322383",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "截止日期未定需洽客服",
      "labels": [
        "活動資訊",
        "截止日期",
        "客服諮詢"
      ],
      "body_chars": 194
    },
    {
      "id": "kb_cf2216e360f658e087fe6ab50c436dfe",
      "label": "微信登入後無法儲值該怎麼辦？",
      "file_type": "document",
      "source_file": "article_2216_cf2216e360f6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678830676",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cf2216e3-60f6-58e0-87fe-6ab50c436dfe",
      "source_id": "3678830676",
      "version": 15.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "選擇手機App登入",
      "labels": [
        "儲值失敗",
        "微信問題",
        "支付問題",
        "儲值問題",
        "微信支付",
        "支付流程",
        "儲值-/-支付問題"
      ],
      "body_chars": 380
    },
    {
      "id": "kb_cf47710ac2145ced894335c56fab4d7b",
      "label": "如何進行活動登記？",
      "file_type": "document",
      "source_file": "article_2217_cf47710ac214.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536794",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cf47710a-c214-5ced-8943-35c56fab4d7b",
      "source_id": "3736536794",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "活動登記教學",
      "labels": [
        "活動登記",
        "活動問題",
        "客服協助"
      ],
      "body_chars": 284
    },
    {
      "id": "kb_cf5f0c08cd0350ed930626201ece8bbf",
      "label": "活動結束後找不到活動連結頁面可以查詢名次與得票數嗎？",
      "file_type": "document",
      "source_file": "article_2218_cf5f0c08cd03.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831930",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cf5f0c08-cd03-50ed-9306-26201ece8bbf",
      "source_id": "3676831930",
      "version": 18.0,
      "question_type": "活動",
      "sub_type": "伊斯特啦啦隊活動",
      "brief_summary": "查詢伊斯特啦啦隊投票",
      "labels": [
        "活動問題",
        "資訊查詢",
        "連結問題",
        "顯示異常",
        "資訊未公開",
        "活動-/-任務問題"
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      "id": "kb_cf98731e90185a358f2d02b2b5585131",
      "label": "除了會員，還有哪些身份可以使用貼圖功能？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930196",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cf98731e-9018-5a35-8f2d-02b2b5585131",
      "source_id": "3676930196",
      "version": 7.0,
      "question_type": "帳號",
      "sub_type": "貼圖功能規範",
      "brief_summary": "伯爵以上可使用",
      "labels": [
        "產品功能",
        "身份權限",
        "功能使用",
        "會員權益",
        "貴族權益"
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      "id": "kb_cfbf916420a84934921a943186e8e649",
      "label": "為什麼覺得超級王牌消耗速度過快或不划算？",
      "file_type": "document",
      "source_file": "article_2220_cfbf916420a8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878912006",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3878912006",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "第六戰",
      "brief_summary": "玩法與賠付規則",
      "labels": [],
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    {
      "id": "kb_cfd6bd6b6d205c99892aa9725541848a",
      "label": "儲值 50,000 元有贈送人氣禮物嗎？該如何領取？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460476/50+000",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "cfd6bd6b-6d20-5c99-892a-a9725541848a",
      "source_id": "3731460476",
      "version": 31.0,
      "question_type": "儲值",
      "sub_type": "儲值優惠",
      "brief_summary": "萬元儲值優惠查詢",
      "labels": [
        "儲值獎勵",
        "獎勵發放",
        "儲值-/-支付問題",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "會員-/-等級問題"
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    {
      "id": "kb_d0128949e15855ac8af83e8452ff1887",
      "label": "香檳禮物等級上限為何？",
      "file_type": "document",
      "source_file": "article_2222_d0128949e158.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503257",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738503257",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "生日禮物活動",
      "brief_summary": "生日蠟燭達標資格查詢",
      "labels": [
        "產品功能",
        "等級上限",
        "顯示異常"
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      "body_chars": 465
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    {
      "id": "kb_d020671d050d5b20afe6d3f5af242998",
      "label": "戀愛鑰匙禮物如何獲得？其價值為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677028431",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d020671d-050d-5b20-afe6-d3f5af242998",
      "source_id": "3677028431",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "戀愛鑰匙",
      "brief_summary": "鎖住的心語環節獲得",
      "labels": [
        "活動獎勵",
        "道具獲取",
        "獎勵價值"
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      "body_chars": 171
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      "id": "kb_d066163d10a354b594492bccc22aa182",
      "label": "公演遇到半價活動日，獲得的積分會減少嗎？",
      "file_type": "document",
      "source_file": "article_2224_d066163d10a3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772032",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d066163d-10a3-54b5-9449-2bccc22aa182",
      "source_id": "3730772032",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "公演授權",
      "brief_summary": "公演許可查詢",
      "labels": [
        "積分計算",
        "活動規則"
      ],
      "body_chars": 355
    },
    {
      "id": "kb_d088eeb896855473ad0ffeef1402e428",
      "label": "活動的開始與結束時間為何",
      "file_type": "document",
      "source_file": "article_2225_d088eeb89685.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d088eeb8-9685-5473-ad0f-feef1402e428",
      "source_id": "4350181469",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
        "活動-/-任務問題",
        "積分-/-兌換問題"
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      "body_chars": 1126
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      "label": "若遇到用戶惡意騷擾或惡意退刷該如何處理與回報？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093562",
      "captured_at": "2026-09-20T16:01:28.927000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d08a6a52-3a3f-5a1e-8a74-8f15c05b1f91",
      "source_id": "3737093562",
      "version": 26.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "違規使用者檢舉",
      "labels": [
        "平台規範",
        "主播行為",
        "違規處理",
        "客服-/-服務諮詢",
        "直播"
      ],
      "body_chars": 912
    },
    {
      "id": "kb_d093fa8fc05c540a94e17e34d671c292",
      "label": "家族功能如何啟用？家族等級怎麼升級？",
      "file_type": "document",
      "source_file": "article_2227_d093fa8fc05c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3605168175",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d093fa8f-c05c-540a-94e1-7e34d671c292",
      "source_id": "3605168175",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "貼文發布限制",
      "brief_summary": "家族等級升級條件",
      "labels": [
        "產品功能"
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      "body_chars": 164
    },
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      "id": "kb_d0ba0c613c4158bcb7e2f03fc7ba1499",
      "label": "客服人員會一直是同一位嗎？",
      "file_type": "document",
      "source_file": "article_2228_d0ba0c613c41.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677487127",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d0ba0c61-3c41-58bc-b7e2-f03fc7ba1499",
      "source_id": "3677487127",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "服務人員非固定安排",
      "labels": [
        "專屬服務",
        "人員安排",
        "客服人員",
        "客服-/-服務諮詢"
      ],
      "body_chars": 209
    },
    {
      "id": "kb_d0d4ab331845559fbf0b7431f034d15c",
      "label": "四月新秀活動的橫屏獎勵預計什麼時候發放？",
      "file_type": "document",
      "source_file": "article_2229_d0d4ab331845.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3895459845",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d0d4ab33-1845-559f-bf0b-7431f034d15c",
      "source_id": "3895459845",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "活動排行榜",
      "brief_summary": "活動結束後14工作天",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 469
    },
    {
      "id": "kb_d143f03921375542bd82b33ccbb69e01",
      "label": "藍牙耳機如何連接聲卡？",
      "file_type": "document",
      "source_file": "article_2230_d143f0392137.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952801",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d143f039-2137-5542-bd82-b33ccbb69e01",
      "source_id": "3731952801",
      "version": 4.0,
      "question_type": "直播",
      "sub_type": "藍牙耳機連接聲卡",
      "brief_summary": "藍牙耳機連接聲卡客服",
      "labels": [
        "直播問題",
        "聲音異常",
        "設備問題"
      ],
      "body_chars": 375
    },
    {
      "id": "kb_d151c3ece36753d49f4c2f387750a0d9",
      "label": "如何查詢最新的活動內容與規則？",
      "file_type": "document",
      "source_file": "article_2231_d151c3ece367.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678928952",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d151c3ec-e367-53d4-9f4c-2f387750a0d9",
      "source_id": "3678928952",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "公演活動",
      "brief_summary": "確認活動名稱與時間",
      "labels": [
        "活動查詢",
        "活動資訊"
      ],
      "body_chars": 389
    },
    {
      "id": "kb_d17fc5257eac4ef38b78f28f5fcae499",
      "label": "儲值滿額後該如何領取加碼獎勵？",
      "file_type": "document",
      "source_file": "article_2232_d17fc5257eac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679617036",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d17fc525-7eac-4ef3-8b78-f28f5fcae499",
      "source_id": "3679617036",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "儲值帳號轉移",
      "brief_summary": "浪花無法跨帳號合併",
      "labels": [],
      "body_chars": 92
    },
    {
      "id": "kb_d18b95f66ef15af8a8264db0d6788da8",
      "label": "小遊戲機率是否可以調整？",
      "file_type": "document",
      "source_file": "article_2233_d18b95f66ef1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092879",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d18b95f6-6ef1-5af8-a826-4db0d6788da8",
      "source_id": "3737092879",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "遊戲中獎機率",
      "brief_summary": "機台輸錢客服協助",
      "labels": [
        "遊戲改版",
        "難度調整",
        "遊戲問題",
        "活動-/-任務問題"
      ],
      "body_chars": 666
    },
    {
      "id": "kb_d1907564144158df9e127b6793a59d52",
      "label": "活動禮物（折扣禮物、13140火箭）的購買與贈送期限為何？",
      "file_type": "document",
      "source_file": "article_2234_d19075641441.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437724/13140",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d1907564-1441-58df-9e12-7b6793a59d52",
      "source_id": "3736437724",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618火箭折扣活動",
      "labels": [
        "活動禮物",
        "購買期限",
        "贈送限制"
      ],
      "body_chars": 262
    },
    {
      "id": "kb_d1a14582908d5f3781ee466340243923",
      "label": "為什麼系統顯示不能儲值了？有什麼限制或替代方式嗎？",
      "file_type": "document",
      "source_file": "article_2235_d1a14582908d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677290565",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d1a14582-908d-5f37-81ee-466340243923",
      "source_id": "3677290565",
      "version": 15.0,
      "question_type": "其他",
      "sub_type": "Tokenz使用問題",
      "brief_summary": "確認帳號ID與登入方",
      "labels": [
        "儲值錯誤",
        "帳號混淆",
        "登入方式",
        "儲值-/-支付問題"
      ],
      "body_chars": 1176
    },
    {
      "id": "kb_d1a17773d3085bb18bfe8dadd58e85d0",
      "label": "為什麼儲值時會無法截圖並被帶回上一頁？",
      "file_type": "document",
      "source_file": "article_2236_d1a17773d308.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176027",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d1a17773-d308-5bb1-8bfe-8dadd58e85d0",
      "source_id": "3736176027",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "安全防護機制",
      "brief_summary": "儲值截圖返回上一頁處",
      "labels": [
        "帳號登入",
        "id顯示異常",
        "帳號同步",
        "儲值-/-支付問題"
      ],
      "body_chars": 583
    },
    {
      "id": "kb_d1be5a257d455fecbe408f9679b5790f",
      "label": "為什麼自己沒有顯示在活動的榜單上？",
      "file_type": "document",
      "source_file": "article_2237_d1be5a257d45.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772670",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d1be5a25-7d45-5fec-be40-8f9679b5790f",
      "source_id": "3730772670",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "浪花活動",
      "brief_summary": "客服登記獎勵",
      "labels": [
        "活動資格",
        "獎勵發放",
        "狀態查詢",
        "活動-/-任務問題"
      ],
      "body_chars": 499
    },
    {
      "id": "kb_d211dd7111755c66be9e7c7308cbce38",
      "label": "用戶何時開始使用浪直播App？",
      "file_type": "document",
      "source_file": "article_2238_d211dd711175.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437080/App",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d211dd71-1175-5c66-be9e-7c7308cbce38",
      "source_id": "3736437080",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "浪直播使用問題",
      "brief_summary": "無法查詢註冊時間",
      "labels": [
        "帳號資訊",
        "使用紀錄"
      ],
      "body_chars": 174
    },
    {
      "id": "kb_d24b4801df9f44b7905a7e15cf08d056",
      "label": "如何前往「環遊探險家 海島篇」活動主頁並參與環遊轉盤？",
      "file_type": "document",
      "source_file": "article_2239_d24b4801df9f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4393992497",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d24b4801-df9f-44b7-905a-7e15cf08d056",
      "source_id": "4393992497",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "環遊探險家海島篇",
      "brief_summary": "環遊轉盤活動規則獎勵",
      "labels": [],
      "body_chars": 110
    },
    {
      "id": "kb_d264a6e965ba55bd90e4de10dcb9b9e3",
      "label": "紅包雨未正常出現，我該如何提供證明給客服？",
      "file_type": "document",
      "source_file": "article_2240_d264a6e965ba.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677225062",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d264a6e9-65ba-55bd-90e4-de10dcb9b9e3",
      "source_id": "3677225062",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "紅包雨火箭抱枕",
      "brief_summary": "提供錄影與設定截圖",
      "labels": [
        "活動異常",
        "顯示問題"
      ],
      "body_chars": 183
    },
    {
      "id": "kb_d2713182d68a5e329db3b5539107d606",
      "label": "聲播活動數量較少，是否能增加？",
      "file_type": "document",
      "source_file": "article_2241_d2713182d68a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535613",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d2713182-d68a-5e32-9db3-b5539107d606",
      "source_id": "3736535613",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "反映增加數量建議",
      "labels": [
        "活動建議",
        "聲播活動",
        "意見反映"
      ],
      "body_chars": 175
    },
    {
      "id": "kb_d277466aac3c50c592859005216aa71f",
      "label": "素人主播收到浪花與實際收益不符該如何處理？",
      "file_type": "document",
      "source_file": "article_2242_d277466aac3c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125602",
      "captured_at": "2026-09-19T11:55:52.471000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d277466a-ac3c-50c5-9285-9005216aa71f",
      "source_id": "3737125602",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "儲值未到帳問題",
      "brief_summary": "折扣後積分經驗與鑽石",
      "labels": [
        "活動問題",
        "積分計算",
        "收益計算",
        "收益-/-鑽石問題"
      ],
      "body_chars": 465
    },
    {
      "id": "kb_d27ca2b29e6a506ca3edbf65dadf9851",
      "label": "沒有手機認證的帳號是否可以領取人氣禮？",
      "file_type": "document",
      "source_file": "article_2243_d27ca2b29e6a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677257764",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d27ca2b2-9e6a-506c-a3ed-bf65dadf9851",
      "source_id": "3677257764",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "人氣禮物兌換",
      "brief_summary": "領取次數限制",
      "labels": [
        "活動規則",
        "領取限制",
        "儲值活動"
      ],
      "body_chars": 274
    },
    {
      "id": "kb_d2af38cac7a45978bdca7016b49ef187",
      "label": "為什麼現在還不能更換大頭照？",
      "file_type": "document",
      "source_file": "article_2244_d2af38cac7a4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437214",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d2af38ca-c7a4-5978-bdca-7016b49ef187",
      "source_id": "3736437214",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "違規內容處理",
      "brief_summary": "重新上傳並等待審核",
      "labels": [
        "帳號設定",
        "內容審核",
        "違規處理",
        "顯示-/-系統異常"
      ],
      "body_chars": 389
    },
    {
      "id": "kb_d2bc8acc488f544bb5d6e25f66b31e27",
      "label": "星浪捷運的班次時間如何查詢？",
      "file_type": "document",
      "source_file": "article_2245_d2bc8acc488f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344803",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d2bc8acc-488f-544b-b5d6-e25f66b31e27",
      "source_id": "3732344803",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "班次時間查詢",
      "brief_summary": "星浪捷運班次查詢",
      "labels": [
        "產品功能",
        "時段設定",
        "主播功能"
      ],
      "body_chars": 412
    },
    {
      "id": "kb_d30d542aa3294fc98d28e934f7d85f3b",
      "label": "春之饗宴活動的分數排行有固定更新時間嗎？",
      "file_type": "document",
      "source_file": "article_2246_d30d542aa329.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438416",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d30d542a-a329-4fc9-8d28-e934f7d85f3b",
      "source_id": "3736438416",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "中秋活動勳章時間差異",
      "labels": [],
      "body_chars": 104
    },
    {
      "id": "kb_d31414da7c094b3c987079d26de25a7f",
      "label": "貓狗大戰下注紀錄與實際選項不符該如何處理？",
      "file_type": "document",
      "source_file": "article_2247_d31414da7c09.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786965",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d31414da-7c09-4b3c-9870-79d26de25a7f",
      "source_id": "3733786965",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "貓狗大戰海星場",
      "brief_summary": "浪花扣除金額異常申訴",
      "labels": [],
      "body_chars": 130
    },
    {
      "id": "kb_d330727225d953799f96dcf7163245a1",
      "label": "如何兌換商品贈送給直播主？",
      "file_type": "document",
      "source_file": "article_2248_d330727225d9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677946121",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d3307272-25d9-5379-9f96-dcf7163245a1",
      "source_id": "3677946121",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "獎勵轉贈",
      "brief_summary": "聯繫客服登記",
      "labels": [
        "物品轉贈",
        "商品兌換",
        "客服協助",
        "贈送主播"
      ],
      "body_chars": 215
    },
    {
      "id": "kb_d346476c2d2b5a75bc619e87e388b0f5",
      "label": "活動的主播分組標準與依據是什麼？",
      "file_type": "document",
      "source_file": "article_2249_d346476c2d2b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4445929475/9+_",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d346476c-2d2b-5a75-bc61-9e87e388b0f5",
      "source_id": "4445929475",
      "version": 1.0,
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      "body_chars": 2594
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    {
      "id": "kb_d35a619b6c4b5d149af7a5be40272c11",
      "label": "直播時穿著比基尼是否違規？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026442",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055026442",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "直播問題",
      "brief_summary": "違規事項查詢",
      "labels": [
        "檢舉與申訴諮詢",
        "直播-/-主播功能"
      ],
      "body_chars": 144
    },
    {
      "id": "kb_d36e26bea4bb511ca8449c8bb5880c93",
      "label": "現金提領的方式與規則是什麼？",
      "file_type": "document",
      "source_file": "article_2251_d36e26bea4bb.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054928263",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d36e26be-a4bb-511c-a844-9c8bb5880c93",
      "source_id": "3054928263",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "金幣提領",
      "brief_summary": "約21個工作天到帳",
      "labels": [
        "任務中心相關",
        "收益-/-鑽石問題"
      ],
      "body_chars": 722
    },
    {
      "id": "kb_d370785fa78f5becbd2ccabf221bbd05",
      "label": "如何查詢台韓啦啦隊第四彈南西店廣告的播出時間表？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4128474989",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4128474989",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "台韓啦啦隊活動",
      "brief_summary": "南西店廣告查詢",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 1329
    },
    {
      "id": "kb_d387a4aaa2e94278afbcf281842bde19",
      "label": "年度盛典星潮之夜的舉辦時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_2253_d387a4aaa2e9.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d387a4aa-a2e9-4278-afbc-f281842bde19",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
      "body_chars": 50
    },
    {
      "id": "kb_d39f17a5e38f5df6bc51dc6d1cede8b7",
      "label": "黑金龍火箭的價值與查詢方式為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257773",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d39f17a5-e38f-5df6-bc51-dc6d1cede8b7",
      "source_id": "3737257773",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "商品彈數",
      "brief_summary": "查詢目前販售彈數",
      "labels": [
        "活動禮物",
        "收益計算",
        "禮物機制"
      ],
      "body_chars": 238
    },
    {
      "id": "kb_d3acbe3c22624adc9bc9a19d471b2eef",
      "label": "目前有舉辦抽抽樂活動嗎？",
      "file_type": "document",
      "source_file": "article_2255_d3acbe3c2262.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438097",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d3acbe3c-2262-4adc-9bc9-a19d471b2eef",
      "source_id": "3736438097",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "抽抽樂活動回歸查詢",
      "labels": [],
      "body_chars": 85
    },
    {
      "id": "kb_d3c2421e2b12556cb3814e5c341e9521",
      "label": "發票買受人名稱填寫簡稱「Po」是否可行？",
      "file_type": "document",
      "source_file": "article_2256_d3c2421e2b12.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772757/Po",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d3c2421e-2b12-556c-b381-4e5c341e9521",
      "source_id": "3730772757",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "發票問題",
      "brief_summary": "發票買受人填寫Po可",
      "labels": [
        "發票問題",
        "名稱填寫"
      ],
      "body_chars": 166
    },
    {
      "id": "kb_d3ca55ab32ed5e45b666d424b193b15b",
      "label": "使用ohmygod金流儲值時，為何無法自訂金額？",
      "file_type": "document",
      "source_file": "article_2257_d3ca55ab32ed.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492125/ohmygod",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d3ca55ab-32ed-5e45-b666-d424b193b15b",
      "source_id": "3731492125",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "自訂金額暫停使用",
      "labels": [
        "儲值問題",
        "金流限制",
        "金額設定"
      ],
      "body_chars": 217
    },
    {
      "id": "kb_d3d50930c8175498ad4d4184e62af8a6",
      "label": "安全與登入（裝置綁定/找回）",
      "file_type": "document",
      "source_file": "article_2258_d3d50930c817.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3364257805",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d3d50930-c817-5498-ad4d-4184e62af8a6",
      "source_id": "3364257805",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "驗證重置與異常排查",
      "labels": [
        "產品功能"
      ],
      "body_chars": 300
    },
    {
      "id": "kb_d3dc5b1309965357aec79632af9b2398",
      "label": "為什麼遊戲體力或恢復時間顯示異常？",
      "file_type": "document",
      "source_file": "article_2259_d3dc5b130996.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460409",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d3dc5b13-0996-5357-aec7-9632af9b2398",
      "source_id": "3731460409",
      "version": 17.0,
      "question_type": "其他",
      "sub_type": "體力顯示異常",
      "brief_summary": "體力恢復時間顯示異常",
      "labels": [
        "遊戲功能",
        "補償問題",
        "異常處理",
        "顯示-/-系統異常"
      ],
      "body_chars": 1059
    },
    {
      "id": "kb_d3e6effdfba548f9985cbce5fd98c14e",
      "label": "在 VIP 抽獎樂中獲得儲值積分後該如何領取？",
      "file_type": "document",
      "source_file": "article_2260_d3e6effdfba5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
      "body_chars": 120
    },
    {
      "id": "kb_d405ac070abc5c5ebe259c4a3baa8800",
      "label": "中獎登記客製化勳章需要提供哪些帳號身分資料？",
      "file_type": "document",
      "source_file": "article_2261_d405ac070abc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951501",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d405ac07-0abc-5c5e-be25-9c4a3baa8800",
      "source_id": "3731951501",
      "version": 20.0,
      "question_type": "活動",
      "sub_type": "客製勳章申請兌換",
      "brief_summary": "客服協助贈送",
      "labels": [
        "勳章贈送",
        "產品功能",
        "客服協助",
        "活動-/-任務問題",
        "獎勵-/-禮物問題",
        "其他"
      ],
      "body_chars": 729
    },
    {
      "id": "kb_d41f818195885d8895aee18657d11170",
      "label": "停車場是否好停車？",
      "file_type": "document",
      "source_file": "article_2262_d41f81819588.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731947896",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d41f8181-9588-5d88-95ae-e18657d11170",
      "source_id": "3731947896",
      "version": 7.0,
      "question_type": "直播",
      "sub_type": "",
      "brief_summary": "停車場查詢",
      "labels": [
        "內容規範",
        "平台政策",
        "直播問題"
      ],
      "body_chars": 214
    },
    {
      "id": "kb_d43143e1fc325114ba3982e6616698fd",
      "label": "當前平台有哪些虛擬裝扮系統？",
      "file_type": "document",
      "source_file": "article_2263_d43143e1fc32.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3611361443",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d43143e1-fc32-5114-ba39-82e6616698fd",
      "source_id": "3611361443",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "",
      "brief_summary": "平台虛擬裝扮系統一覽",
      "labels": [
        "產品功能"
      ],
      "body_chars": 132
    },
    {
      "id": "kb_d449bf49d1f2544dbd77f0bdb0b878db",
      "label": "我沒開播怎麼會有收益，是被盜用帳號開播嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059443",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d449bf49-d1f2-544d-bd77-f0bdb0b878db",
      "source_id": "3055059443",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "未開播也能獲得收益",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 123
    },
    {
      "id": "kb_d4583ab43e8357d7aff744c5b4ec7094",
      "label": "聲播時如何確認麥克風是否正常收音？",
      "file_type": "document",
      "source_file": "article_2265_d4583ab43e83.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675815977",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675815977",
      "version": 6.0,
      "question_type": "直播",
      "sub_type": "麥克風使用問題",
      "brief_summary": "觀察頭像白色波動特效",
      "labels": [
        "直播功能",
        "麥克風狀態",
        "功能確認"
      ],
      "body_chars": 224
    },
    {
      "id": "kb_d4791d6266c85eb096598bb38fd411f9",
      "label": "儲值後的加碼獎勵與發票該怎麼領取？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952829",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 12.0,
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      "sub_type": "發票開立與登記",
      "brief_summary": "轉帳發票登記",
      "labels": [
        "抽抽樂問題",
        "活動獎勵",
        "次數未到帳",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 320
    },
    {
      "id": "kb_d4a31b057b5b54ad9bc97debc69cd54d",
      "label": "一天有幾個時段簽到？",
      "file_type": "document",
      "source_file": "article_2267_d4a31b057b5b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055190251",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d4a31b05-7b5b-54ad-9bc9-7debc69cd54d",
      "source_id": "3055190251",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "簽到任務",
      "brief_summary": "分為日間與晚間",
      "labels": [
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      ],
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    },
    {
      "id": "kb_d4b2d66951934588b90954abdee01ff4",
      "label": "若因公告內容產生誤解是否會補償或補發差距的浪花點數？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831835",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d4b2d669-5193-4588-b909-54abdee01ff4",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "會員資格與浪花包問題",
      "brief_summary": "取消自動續訂",
      "labels": [],
      "body_chars": 30
    },
    {
      "id": "kb_d4e35a037a354b92a42b418b0b1f07ec",
      "label": "在VIP抽獎樂抽中儲值積分該如何領取？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821",
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      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
      "body_chars": 69
    },
    {
      "id": "kb_d4fcf0c8b174540e967a59a72889a489",
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057188967",
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      "source_id": "3057188967",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "虛擬形象",
      "brief_summary": "抽套裝或拆解服飾獲得",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 92
    },
    {
      "id": "kb_d528a8c60a1358319538b901d4116290",
      "label": "朋友聯繫客服回報問題後多久會回覆？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747980",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d528a8c6-0a13-5831-9538-b901d4116290",
      "source_id": "3737747980",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "回覆過久轉真人",
      "labels": [
        "活動問題",
        "活動未開放",
        "客服-/-服務諮詢"
      ],
      "body_chars": 698
    },
    {
      "id": "kb_d5356c7ebc3a5ba19343fe216a8aea45",
      "label": "男用戶傳送訊息給我們需要花費浪花嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501377",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d5356c7e-bc3a-5ba1-9343-fe216a8aea45",
      "source_id": "3738501377",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "私訊功能問題",
      "brief_summary": "男發送訊息收費機制",
      "labels": [
        "儲值問題",
        "支付異常",
        "金額不符",
        "收益-/-鑽石問題"
      ],
      "body_chars": 322
    },
    {
      "id": "kb_d548f29f7ac15991931630bb43a69ee7",
      "label": "粉愛銀行活動的存錢豬公浪花與利息如何計算？",
      "file_type": "document",
      "source_file": "article_2273_d548f29f7ac1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438442",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d548f29f-7ac1-5991-9316-30bb43a69ee7",
      "source_id": "3736438442",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "粉愛銀行活動",
      "brief_summary": "浪花定存收益與積分規",
      "labels": [
        "活動資訊",
        "儲值活動",
        "通知方式",
        "活動-/-任務問題"
      ],
      "body_chars": 380
    },
    {
      "id": "kb_d56980bfb10a50c98892d1ba20699fe9",
      "label": "收到主播送的禮物會增加什麼？",
      "file_type": "document",
      "source_file": "article_2274_d56980bfb10a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438504",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d56980bf-b10a-50c9-8892-d1ba20699fe9",
      "source_id": "3736438504",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "主播生日週任務",
      "brief_summary": "生日週送禮積分計算",
      "labels": [
        "禮物贈送",
        "生日活動",
        "功能操作",
        "收益-/-鑽石問題"
      ],
      "body_chars": 311
    },
    {
      "id": "kb_d571dac3ecb5416c93e170b6fac31842",
      "label": "儲值積分可以兌換哪些項目？要去哪裡查看？",
      "file_type": "document",
      "source_file": "article_2275_d571dac3ecb5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3624468484",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d571dac3-ecb5-416c-93e1-70b6fac31842",
      "source_id": "3624468484",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "每月六號及二十二號左",
      "labels": [],
      "body_chars": 105
    },
    {
      "id": "kb_d57b03841186588b9831756eaace2d00",
      "label": "可以單獨購買花嗎？",
      "file_type": "document",
      "source_file": "article_2276_d57b03841186.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493236",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d57b0384-1186-588b-9831-756eaace2d00",
      "source_id": "3731493236",
      "version": 9.0,
      "question_type": "禮物",
      "sub_type": "花束功能",
      "brief_summary": "單獨買花說明",
      "labels": [
        "運費支付",
        "匯款問題",
        "禮物贈送",
        "獎勵-/-禮物問題",
        "活動-/-任務問題"
      ],
      "body_chars": 488
    },
    {
      "id": "kb_d5940a7b7dd55921881bfa0831f90862",
      "label": "客戶遇到狀況時該如何向客服反映？",
      "file_type": "document",
      "source_file": "article_2277_d5940a7b7dd5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535305",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d5940a7b-7dd5-5921-881b-fa0831f90862",
      "source_id": "3736535305",
      "version": 7.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "提供截圖及雙方ID",
      "labels": [
        "不明訊息",
        "帳號安全",
        "資料提供",
        "客服-/-服務諮詢"
      ],
      "body_chars": 377
    },
    {
      "id": "kb_d5a42434334d53bca6197427c782b6b8",
      "label": "活動中是否有收費或費用？",
      "file_type": "document",
      "source_file": "article_2278_d5a42434334d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3870720010/-",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d5a42434-334d-53bc-a619-7427c782b6b8",
      "source_id": "3870720010",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星心相印水瓶座時間刻",
      "brief_summary": "活動目標參與者說明",
      "labels": [],
      "body_chars": 545
    },
    {
      "id": "kb_d5d336a15cda597295576d374124f8c2",
      "label": "刷卡儲值後未收到浪花，該如何查詢與處理？",
      "file_type": "document",
      "source_file": "article_2279_d5d336a15cda.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766262",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d5d336a1-5cda-5972-9557-6d374124f8c2",
      "source_id": "3676766262",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "猜題總結活動",
      "brief_summary": "未達得獎名次無獎勵",
      "labels": [
        "儲值問題",
        "支付失敗",
        "款項未到",
        "重複扣款"
      ],
      "body_chars": 218
    },
    {
      "id": "kb_d5d9902007095d78a3d3f5c2a9fba66c",
      "label": "是否有提供電話客服服務？",
      "file_type": "document",
      "source_file": "article_2280_d5d990200709.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679354894",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d5d99020-0709-5d78-a3d3-f5c2a9fba66c",
      "source_id": "3679354894",
      "version": 16.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "提供問題資訊加速處理",
      "labels": [
        "客服-/-服務諮詢"
      ],
      "body_chars": 444
    },
    {
      "id": "kb_d64d5ea5d8975b4f8d5907cc8b9105ea",
      "label": "當月新秀任務獎勵發完後是否還能領取？",
      "file_type": "document",
      "source_file": "article_2281_d64d5ea5d897.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749383",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d64d5ea5-d897-5b4f-8d59-07cc8b9105ea",
      "source_id": "3737749383",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "新秀任務",
      "brief_summary": "新秀任務獎勵領取",
      "labels": [
        "獎勵發放",
        "進度查詢",
        "客服協助",
        "活動-/-任務問題"
      ],
      "body_chars": 482
    },
    {
      "id": "kb_d6545de845a657fcb6e1a978b303ea8f",
      "label": "想要其他合作？",
      "file_type": "document",
      "source_file": "article_2282_d6545de845a6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055059029",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d6545de8-45a6-57fc-b6e1-a978b303ea8f",
      "source_id": "3055059029",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "合作洽談",
      "brief_summary": "提供合作資料及信箱",
      "labels": [
        "其他問題"
      ],
      "body_chars": 139
    },
    {
      "id": "kb_d68800d8197154cd86faf48fd80f7889",
      "label": "如何申請盛典席位轉讓？",
      "file_type": "document",
      "source_file": "article_2283_d68800d81971.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748174",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d68800d8-1971-54cd-86fa-f48fd80f7889",
      "source_id": "3737748174",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "盛典席位轉讓",
      "brief_summary": "盛典席位資格轉讓",
      "labels": [
        "儲值問題",
        "匯款轉帳",
        "虛擬帳戶",
        "人工儲值"
      ],
      "body_chars": 169
    },
    {
      "id": "kb_d6a00b4eb47f5360893cb46d78e0f09b",
      "label": "如何進行儲值作業？",
      "file_type": "document",
      "source_file": "article_2284_d6a00b4eb47f.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766277",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d6a00b4e-b47f-5360-893c-b46d78e0f09b",
      "source_id": "3676766277",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "付款方式與連結",
      "labels": [
        "儲值",
        "付款方式",
        "人工儲值",
        "官網儲值",
        "儲值方式"
      ],
      "body_chars": 679
    },
    {
      "id": "kb_d6a65730db2552a1b9c6e082f5308b29",
      "label": "活動的時間安排是如何規劃的？",
      "file_type": "document",
      "source_file": "article_2285_d6a65730db25.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3870720010/-",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d6a65730-db25-52a1-b9c6-e082f5308b29",
      "source_id": "3870720010",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "星心相印水瓶座時間刻",
      "brief_summary": "活動目標參與者說明",
      "labels": [],
      "body_chars": 547
    },
    {
      "id": "kb_d704b7678fcd5e2a909f00182adca407",
      "label": "21點遊戲中爆牌會發生什麼事？",
      "file_type": "document",
      "source_file": "article_2286_d704b7678fcd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731030281/21",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d704b767-8fcd-5e2a-909f-00182adca407",
      "source_id": "3731030281",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "獎勵領取異常",
      "brief_summary": "功能修復中",
      "labels": [
        "禮物領取",
        "功能異常"
      ],
      "body_chars": 620
    },
    {
      "id": "kb_d717165ed280504197623fc95fa22880",
      "label": "為什麼使用者想要卸載軟體？",
      "file_type": "document",
      "source_file": "article_2287_d717165ed280.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731491990",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d717165e-d280-5041-9762-3fc95fa22880",
      "source_id": "3731491990",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "中國大陸暫時下架",
      "labels": [
        "應用程式下架",
        "地區限制",
        "下載問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 345
    },
    {
      "id": "kb_d72c612de2085b1e93bc96aac0bd30a3",
      "label": "積分活動商品還有庫存嗎？",
      "file_type": "document",
      "source_file": "article_2288_d72c612de208.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176146",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d72c612d-e208-5b1e-93bc-96aac0bd30a3",
      "source_id": "3736176146",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "庫存查詢",
      "brief_summary": "積分商品庫存查詢",
      "labels": [
        "商品庫存",
        "積分活動"
      ],
      "body_chars": 133
    },
    {
      "id": "kb_d7552784590558d797219a5ae3dac85d",
      "label": "星輝當月沒有使用會歸零嗎？",
      "file_type": "document",
      "source_file": "article_2289_d75527845905.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460245",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7552784-5905-58d7-9721-9a5ae3dac85d",
      "source_id": "3731460245",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "星輝徽章贈送規則",
      "brief_summary": "星輝使用期限與歸零",
      "labels": [
        "活動道具",
        "使用規則",
        "道具期限"
      ],
      "body_chars": 317
    },
    {
      "id": "kb_d768428fa0935fd1941ec89e870ccc93",
      "label": "男女神活動是否還有透過掛時間領取勳章？若有，應在哪裡查看所需時間？",
      "file_type": "document",
      "source_file": "article_2290_d768428fa093.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773014",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d768428f-a093-5fd1-941e-c89e870ccc93",
      "source_id": "3730773014",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "專屬浪妞勳章",
      "brief_summary": "專屬浪妞勳章移除申請",
      "labels": [
        "活動任務",
        "任務條件",
        "獎勵領取"
      ],
      "body_chars": 174
    },
    {
      "id": "kb_d7730dce40c54d97a33168d90f6681f7",
      "label": "儲值滿額後的獎勵如何領取？實體贈品可以贈送給主播嗎？",
      "file_type": "document",
      "source_file": "article_2291_d7730dce40c5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679191098",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7730dce-40c5-4d97-a331-68d90f6681f7",
      "source_id": "3679191098",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "徽章資格與兌換",
      "brief_summary": "每週日24時結算",
      "labels": [],
      "body_chars": 132
    },
    {
      "id": "kb_d78824bd9d8a443aab550fa0697416d7",
      "label": "限量浪禮品組合套價優惠規則為何？",
      "file_type": "document",
      "source_file": "article_2292_d78824bd9d8a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3530784782",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d78824bd-9d8a-443a-ab55-0fa0697416d7",
      "source_id": "3530784782",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "背包禮物不受影響",
      "labels": [],
      "body_chars": 147
    },
    {
      "id": "kb_d789111d0f545de39a4c9b6eaeca5531",
      "label": "儲值支援哪些付款管道與浪花比值？",
      "file_type": "document",
      "source_file": "article_2293_d789111d0f54.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404865",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d789111d-0f54-5de3-9a4c-9b6eaeca5531",
      "source_id": "3736404865",
      "version": 9.0,
      "question_type": "儲值",
      "sub_type": "OMG金流平台",
      "brief_summary": "官網儲值金流推薦",
      "labels": [
        "儲值問題",
        "金流選擇",
        "儲值-/-支付問題"
      ],
      "body_chars": 760
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    {
      "id": "kb_d78acbe38d6e5b41bafe29978ff2fae0",
      "label": "行動廣告車輛的活動資訊與行駛路線為何？",
      "file_type": "document",
      "source_file": "article_2294_d78acbe38d6e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733783730",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d78acbe3-8d6e-5b41-bafe-29978ff2fae0",
      "source_id": "3733783730",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "行動廣告車輛",
      "brief_summary": "行動廣告車活動路線資",
      "labels": [
        "活動資訊",
        "廣告車",
        "行駛路線",
        "活動時間"
      ],
      "body_chars": 455
    },
    {
      "id": "kb_d790ffbb03a051fa830d4ad1f91eaa42",
      "label": "得獎者如何更改顯示名稱？是否可以使用符號？",
      "file_type": "document",
      "source_file": "article_2295_d790ffbb03a0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461459",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d790ffbb-03a0-51fa-830d-4ad1f91eaa42",
      "source_id": "3731461459",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "暱稱管理",
      "brief_summary": "修改暱稱教學",
      "labels": [
        "顯示名稱",
        "帳號設定",
        "活動獎勵"
      ],
      "body_chars": 456
    },
    {
      "id": "kb_d7adb0e444a3524aaf0884e951066f3a",
      "label": "辣酷甜活動潛力組總榜獎金計算到第幾名？",
      "file_type": "document",
      "source_file": "article_2296_d7adb0e444a3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747783",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7adb0e4-44a3-524a-af08-84e951066f3a",
      "source_id": "3737747783",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "吱吱寶排名",
      "brief_summary": "吱吱寶榜單排名",
      "labels": [
        "活動獎勵",
        "獎金計算",
        "活動規則"
      ],
      "body_chars": 145
    },
    {
      "id": "kb_d7c2f2a00dcf56fa87aa34b107456591",
      "label": "畫面顯示中獎但未收到帳務通知該怎麼確認？",
      "file_type": "document",
      "source_file": "article_2297_d7c2f2a00dcf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092972",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7c2f2a0-0dcf-56fa-87aa-34b107456591",
      "source_id": "3737092972",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "活動獎金",
      "brief_summary": "中獎未收到通知確認",
      "labels": [
        "獎勵領取問題",
        "活動規則",
        "客服-/-服務諮詢",
        "活動-/-任務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 554
    },
    {
      "id": "kb_d7c68dbd98af549fb44e541b774e9c59",
      "label": "VIP抽獎是否可以提前抽取下個月獲得的浪花？",
      "file_type": "document",
      "source_file": "article_2298_d7c68dbd98af.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093594/VIP",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7c68dbd-98af-549f-b44e-541b774e9c59",
      "source_id": "3737093594",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "VIP抽下樂",
      "brief_summary": "VIP抽獎浪花提前抽",
      "labels": [
        "收益計算",
        "獎勵發放",
        "帳務問題",
        "收益-/-鑽石問題"
      ],
      "body_chars": 320
    },
    {
      "id": "kb_d7d4b49e3eac5688895a3a36efcb630d",
      "label": "抽抽樂抽到儲值積分 100 該如何領取？",
      "file_type": "document",
      "source_file": "article_2299_d7d4b49e3eac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821/100",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7d4b49e-3eac-5688-895a-3a36efcb630d",
      "source_id": "3675979821",
      "version": 21.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [
        "積分用途",
        "獎勵兌換",
        "活動-/-任務問題",
        "積分-/-兌換問題"
      ],
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    },
    {
      "id": "kb_d7e7a6776bed5ef382549f1d73504218",
      "label": "無法申請鑽石收益提領？",
      "file_type": "document",
      "source_file": "article_2300_d7e7a6776bed.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056566352",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7e7a677-6bed-5ef3-8254-9f1d73504218",
      "source_id": "3056566352",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "收益提領問題",
      "brief_summary": "需完成收益結算",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 249
    },
    {
      "id": "kb_d7fd01f8c3305bd3bd5a5586b9852fb4",
      "label": "為什麼轉盤遊戲轉到1314會被故意加速到謝謝參與？",
      "file_type": "document",
      "source_file": "article_2301_d7fd01f8c330.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056533695/1314",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d7fd01f8-c330-5bd3-bd5a-5586b9852fb4",
      "source_id": "3056533695",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "查詢近百筆抽獎紀錄",
      "labels": [
        "各項操作功能說明",
        "顯示-/-系統異常",
        "活動-/-任務問題"
      ],
      "body_chars": 217
    },
    {
      "id": "kb_d8140c3081e35a48b09ebde6b6021b71",
      "label": "扣除成就點數會影響持有的浪花數量嗎？",
      "file_type": "document",
      "source_file": "article_2302_d8140c3081e3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830423",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d8140c30-81e3-5a48-b09e-bde6b6021b71",
      "source_id": "3736830423",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "成就點數與浪花關聯",
      "brief_summary": "扣除成就點數影響浪花",
      "labels": [
        "成就系統",
        "通知訊息",
        "功能說明",
        "積分-/-兌換問題"
      ],
      "body_chars": 460
    },
    {
      "id": "kb_d81f3be420ff5fe1a18954cc8f5305ca",
      "label": "如何參與目前的公演活動？",
      "file_type": "document",
      "source_file": "article_2303_d81f3be420ff.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461525",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d81f3be4-20ff-5fe1-a189-54cc8f5305ca",
      "source_id": "3731461525",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "活動預告連結",
      "brief_summary": "活動提前顯示異常",
      "labels": [
        "活動問題",
        "抽獎次數",
        "儲值計算",
        "活動-/-任務問題"
      ],
      "body_chars": 459
    },
    {
      "id": "kb_d8238421b70a5e7ebffd8f0925e27670",
      "label": "如何將信箱歸戶至發票載具？",
      "file_type": "document",
      "source_file": "article_2304_d8238421b70a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676340360",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d8238421-b70a-5e7e-bffd-8f0925e27670",
      "source_id": "3676340360",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "發票問題",
      "brief_summary": "中獎紙本補寄申請",
      "labels": [
        "中獎兌換",
        "通知補發",
        "發票問題",
        "中獎發票",
        "實體發票申請",
        "紙本申請",
        "發票補寄",
        "兌獎問題"
      ],
      "body_chars": 525
    },
    {
      "id": "kb_d8246c5f69685bd9bd36d2c24d20c35f",
      "label": "請問平台是否有提供浪妞服務？",
      "file_type": "document",
      "source_file": "article_2305_d8246c5f6968.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787402",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d8246c5f-6968-5bd9-bd36-d2c24d20c35f",
      "source_id": "3733787402",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "實體辦事處",
      "brief_summary": "浪直播馬來西亞無辦事",
      "labels": [
        "服務諮詢",
        "平台功能"
      ],
      "body_chars": 513
    },
    {
      "id": "kb_d82486f618de480ba4bf7daa1beda625",
      "label": "618年中狂歡檔活動的活動時間是什麼時候？",
      "file_type": "document",
      "source_file": "article_2306_d82486f618de.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d82486f6-18de-480b-a4bf-7daa1beda625",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 52
    },
    {
      "id": "kb_d834463e605350ffaffc513c74860915",
      "label": "查詢資訊時顯示資訊不足該怎麼辦？",
      "file_type": "document",
      "source_file": "article_2307_d834463e6053.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730771746",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d834463e-6053-50ff-affc-513c74860915",
      "source_id": "3730771746",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "資訊不足",
      "brief_summary": "提供詳細描述與相關資",
      "labels": [
        "資訊查詢",
        "問題釐清",
        "客服協助"
      ],
      "body_chars": 358
    },
    {
      "id": "kb_d83b842390835f3d941e20e5508b3ad2",
      "label": "剛剛儲值了，請問如何確認入帳狀態與獎勵發放？",
      "file_type": "document",
      "source_file": "article_2308_d83b84239083.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256539",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d83b8423-9083-5f3d-941e-20e5508b3ad2",
      "source_id": "3737256539",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "排行榜單",
      "brief_summary": "查詢當月儲值前百名金",
      "labels": [
        "儲值問題",
        "獎勵發放",
        "儲值查詢",
        "儲值-/-支付問題"
      ],
      "body_chars": 567
    },
    {
      "id": "kb_d88babe10323547c86ae40172559efeb",
      "label": "是否可以調整戳一下功能的執行機制？",
      "file_type": "document",
      "source_file": "article_2309_d88babe10323.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734110712",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d88babe1-0323-547c-86ae-40172559efeb",
      "source_id": "3734110712",
      "version": 10.0,
      "question_type": "直播",
      "sub_type": "直播互動功能",
      "brief_summary": "段位顯示無法關閉",
      "labels": [
        "產品功能",
        "功能建議",
        "直播顯示"
      ],
      "body_chars": 517
    },
    {
      "id": "kb_d8d5a392293858d28aa9d1dfd665c306",
      "label": "傳送門功能如何使用？",
      "file_type": "document",
      "source_file": "article_2310_d8d5a3922938.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d8d5a392-2938-58d2-8aa9-d1dfd665c306",
      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
      "labels": [],
      "body_chars": 1091
    },
    {
      "id": "kb_d8db0b8aa6f559e88c701e31e36ddb7f",
      "label": "小時榜紅包會補發嗎？",
      "file_type": "document",
      "source_file": "article_2311_d8db0b8aa6f5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602575",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d8db0b8a-a6f5-59e8-8c70-1e31e36ddb7f",
      "source_id": "3676602575",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "直播活動規則",
      "brief_summary": "紅包金額隨機抽取",
      "labels": [
        "活動獎勵",
        "獎勵機制",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 469
    },
    {
      "id": "kb_d8dbd69db69e5bbf8558d54fd9f208cb",
      "label": "推薦位是什麼？如何設定或兌換？",
      "file_type": "document",
      "source_file": "article_2312_d8dbd69db69e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493145",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731493145",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "活動參與方式",
      "brief_summary": "活動可彈性參與",
      "labels": [
        "推薦功能",
        "兌換問題",
        "產品說明"
      ],
      "body_chars": 610
    },
    {
      "id": "kb_d9011e673637509db960b94d64e108bf",
      "label": "強主播有什麼特別獎勵？",
      "file_type": "document",
      "source_file": "article_2313_d9011e673637.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4097409640/---4+--S6-",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9011e67-3637-509d-b960-b94d64e108bf",
      "source_id": "4097409640",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪活動",
      "brief_summary": "金曲聲浪賽事已結束",
      "labels": [],
      "body_chars": 1347
    },
    {
      "id": "kb_d910767fed7058a68cd85c07b53af0fc",
      "label": "虛擬帳戶過期如何重新開立？儲值後如何通知客服？",
      "file_type": "document",
      "source_file": "article_2314_d910767fed70.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952739",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d910767f-ed70-58a6-8cd8-5c07b53af0fc",
      "source_id": "3731952739",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "虛擬帳戶過期",
      "brief_summary": "虛擬帳戶過期與儲值通",
      "labels": [
        "虛擬帳戶",
        "儲值問題",
        "入帳延遲",
        "客服協助"
      ],
      "body_chars": 690
    },
    {
      "id": "kb_d9243925b8d7570fa14778d2932ef677",
      "label": "如何查詢「發財指南針」活動獎金發放狀態？",
      "file_type": "document",
      "source_file": "article_2315_d9243925b8d7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493735",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9243925-b8d7-570f-a147-78d2932ef677",
      "source_id": "3731493735",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "發財指南針",
      "brief_summary": "發財指南針獎金查詢",
      "labels": [
        "抽獎獎勵",
        "活動領獎"
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      "id": "kb_d925815cbc105582ad040cb0e4dc6d7e",
      "label": "如何前往並截圖編輯資料頁面提供給客服？",
      "file_type": "document",
      "source_file": "article_2316_d925815cbc10.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054993450",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d925815c-bc10-5582-ad04-0cb0e4dc6d7e",
      "source_id": "3054993450",
      "version": 77.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "其他問題",
        "其他",
        "客服-/-服務諮詢"
      ],
      "body_chars": 816
    },
    {
      "id": "kb_d9294d116c255ed08fededcaa471383f",
      "label": "送出的禮物價值是否等同於購買金額？",
      "file_type": "document",
      "source_file": "article_2317_d9294d116c25.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732215242",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9294d11-6c25-5ed0-8fed-edcaa471383f",
      "source_id": "3732215242",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "環遊探險家海島篇",
      "brief_summary": "海島活動幸運禮公平性",
      "labels": [
        "禮物價值",
        "購買金額",
        "商品資訊"
      ],
      "body_chars": 527
    },
    {
      "id": "kb_d9302ed925b555ae8456603818cba42f",
      "label": "客服「慈慈」是新來的嗎？",
      "file_type": "document",
      "source_file": "article_2318_d9302ed925b5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437783",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9302ed9-25b5-55ae-8456-603818cba42f",
      "source_id": "3736437783",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "目前無此客服",
      "labels": [
        "客服人員",
        "身份確認"
      ],
      "body_chars": 118
    },
    {
      "id": "kb_d94eca348c1b5f7ba888266ddf028c38",
      "label": "在官網儲值時儲錯帳號該如何申請轉移？",
      "file_type": "document",
      "source_file": "article_2319_d94eca348c1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586743",
      "captured_at": "2026-09-20T04:01:37.595000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d94eca34-8c1b-5f7b-a888-266ddf028c38",
      "source_id": "3675586743",
      "version": 14.0,
      "question_type": "儲值",
      "sub_type": "儲值功能",
      "brief_summary": "提供證明文件與帳號截",
      "labels": [
        "儲值問題",
        "帳務處理",
        "申請流程",
        "儲值-/-支付問題",
        "儲值"
      ],
      "body_chars": 750
    },
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      "id": "kb_d9826d8475f554938e40cc8d73ae1d06",
      "label": "直播間遇到用戶言語羞辱或發表不雅言論該如何處理？",
      "file_type": "document",
      "source_file": "article_2320_d9826d8475f5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679092918",
      "captured_at": "2026-09-20T16:01:32.959000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9826d84-75f5-5493-8e40-cc8d73ae1d06",
      "source_id": "3679092918",
      "version": 19.0,
      "question_type": "其他",
      "sub_type": "IG私訊",
      "brief_summary": "確認帳號資訊不符處理",
      "labels": [
        "儲值問題",
        "帳號登入",
        "身份驗證",
        "客服-/-服務諮詢",
        "其他",
        "直播"
      ],
      "body_chars": 770
    },
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      "id": "kb_d98a3b45cb4a5a209d63bb8cec1fe111",
      "label": "活動的人氣禮物是怎麼判斷的或有哪些？",
      "file_type": "document",
      "source_file": "article_2321_d98a3b45cb4a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786856",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d98a3b45-cb4a-5a20-9d63-bb8cec1fe111",
      "source_id": "3733786856",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "每月6號22號公告",
      "labels": [
        "禮物獲取",
        "活動資訊",
        "儲值活動",
        "活動-/-任務問題"
      ],
      "body_chars": 332
    },
    {
      "id": "kb_d98dc094861d5a02aae2a5353fb99df3",
      "label": "活動的排名、分組、資格與規則是如何計算或定義的？",
      "file_type": "document",
      "source_file": "article_2322_d98dc094861d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677978734",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d98dc094-861d-5a02-aae2-a5353fb99df3",
      "source_id": "3677978734",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "直播活動規則",
      "brief_summary": "以官方頁面為準",
      "labels": [
        "活動查詢",
        "活動詳情",
        "官方頁面"
      ],
      "body_chars": 161
    },
    {
      "id": "kb_d9a53e5c4ca353fcb87587c6774e840f",
      "label": "如何查看我的收益？",
      "file_type": "document",
      "source_file": "article_2323_d9a53e5c4ca3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731064096",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9a53e5c-4ca3-53fc-b875-87c6774e840f",
      "source_id": "3731064096",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "收益管理",
      "brief_summary": "主播中心查看明細",
      "labels": [
        "收益查詢",
        "功能操作",
        "帳務管理"
      ],
      "body_chars": 134
    },
    {
      "id": "kb_d9a96af5310c53d997b74032edcdc9db",
      "label": "日榜前10名可以獲得幾張補簽卡？",
      "file_type": "document",
      "source_file": "article_2324_d9a96af5310c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3455582209/10",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9a96af5-310c-53d9-97b7-4032edcdc9db",
      "source_id": "3455582209",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "補簽卡規則",
      "brief_summary": "補簽卡限最近斷勾場次",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 418
    },
    {
      "id": "kb_d9af35c664895a9b840f6c38cd6c2b52",
      "label": "如果找不到之前的問卷調查，該如何重新取得？",
      "file_type": "document",
      "source_file": "article_2325_d9af35c66489.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460715",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9af35c6-6489-5a9b-840f-6c38cd6c2b52",
      "source_id": "3731460715",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "客服驗證資料",
      "brief_summary": "無法重新取得問卷",
      "labels": [
        "問卷問題",
        "資料補發"
      ],
      "body_chars": 116
    },
    {
      "id": "kb_d9c4c3d0920d5eb880a046f88911742e",
      "label": "客服是否能直接查看我的手機系統或APP版本資訊？",
      "file_type": "document",
      "source_file": "article_2326_d9c4c3d0920d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675521222/APP",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9c4c3d0-920d-5eb8-80a0-46f88911742e",
      "source_id": "3675521222",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "客服無法查看版本資訊",
      "labels": [
        "隱私保護",
        "版本查詢",
        "客服權限"
      ],
      "body_chars": 329
    },
    {
      "id": "kb_d9d969ffaee847cdba3188b6458425ba",
      "label": "加碼活動的抽獎結果會如何通知？",
      "file_type": "document",
      "source_file": "article_2327_d9d969ffaee8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677683903",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9d969ff-aee8-47cd-ba31-88b6458425ba",
      "source_id": "3677683903",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "提供浪ID由客服查詢",
      "labels": [],
      "body_chars": 54
    },
    {
      "id": "kb_d9dcdd3e1b1b5240a9487e25c0670a66",
      "label": "我要如何兌換搜索頁推薦版位？",
      "file_type": "document",
      "source_file": "article_2328_d9dcdd3e1b1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951324",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9dcdd3e-1b1b-5240-a948-7e25c0670a66",
      "source_id": "3731951324",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "主播推薦功能",
      "brief_summary": "客服轉達評估",
      "labels": [
        "主播推薦",
        "平台推廣",
        "積分-/-兌換問題"
      ],
      "body_chars": 566
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      "id": "kb_d9dce8c1037d577bb0b68d11809f910c",
      "label": "浪LIVE儲值加碼活動的時間與參加方式為何？",
      "file_type": "document",
      "source_file": "article_2329_d9dce8c1037d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256685/LIVE",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9dce8c1-037d-577b-b0b6-8d11809f910c",
      "source_id": "3737256685",
      "version": 17.0,
      "question_type": "儲值",
      "sub_type": "Apple Pay 國外付款",
      "brief_summary": "海外儲值付款方式",
      "labels": [
        "海外儲值",
        "匯款方式",
        "儲值問題",
        "儲值-/-支付問題",
        "活動-/-任務問題"
      ],
      "body_chars": 843
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    {
      "id": "kb_d9ff6eada01059ec846a5e3c272344af",
      "label": "現金獎勵如何發放",
      "file_type": "document",
      "source_file": "article_2330_d9ff6eada010.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4350181469",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "d9ff6ead-a010-59ec-846a-5e3c272344af",
      "source_id": "4350181469",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "森林系情人節活動",
      "brief_summary": "森林系情人節背景異常",
      "labels": [
        "活動-/-任務問題",
        "積分-/-兌換問題"
      ],
      "body_chars": 1122
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      "id": "kb_da09d5f1f2595bba96ddd7830546d3eb",
      "label": "為什麼觀看直播足跡與系統跟播時間不符？",
      "file_type": "document",
      "source_file": "article_2331_da09d5f1f259.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736406009",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "da09d5f1-f259-5bba-96dd-d7830546d3eb",
      "source_id": "3736406009",
      "version": 8.0,
      "question_type": "直播",
      "sub_type": "主播開播紀錄",
      "brief_summary": "查詢開播時長紀錄",
      "labels": [
        "開播紀錄",
        "簽到問題",
        "功能限制",
        "直播-/-主播功能",
        "活動-/-任務問題"
      ],
      "body_chars": 516
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      "id": "kb_da09e03d443457b584e2500390376b0b",
      "label": "抽抽樂獲得的積分要怎麼領取？",
      "file_type": "document",
      "source_file": "article_2332_da09e03d4434.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773251",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730773251",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "抽抽樂活動",
      "brief_summary": "勳章獎勵兌換期限",
      "labels": [
        "活動獎勵",
        "積分兌換",
        "抽獎問題",
        "積分-/-兌換問題"
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      "id": "kb_da121f254b925f37a4aa12fdcdc5bbc5",
      "label": "找不到之前接收到的簡訊驗證碼有其他替代方案嗎",
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      "source_file": "article_2333_da121f254b92.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503201",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "da121f25-4b92-5f37-a4aa-12fdcdc5bbc5",
      "source_id": "3738503201",
      "version": 16.0,
      "question_type": "帳號",
      "sub_type": "簡訊驗證碼",
      "brief_summary": "驗證碼遺失替代方案",
      "labels": [
        "驗證碼問題",
        "登入問題",
        "帳號-/-登入問題"
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      "body_chars": 998
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    {
      "id": "kb_da562413ba07586fb7b8ad6cdd2af1b5",
      "label": "貴族選票如何領取？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
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      ],
      "body_chars": 1575
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      "id": "kb_da6e14b12fac5024a69e23ca36c15e92",
      "label": "主播如何確認紅包雨活動是否已開啟，以避免被視為放棄？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455730",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675455730",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "本人聯繫客服確認",
      "labels": [
        "活動問題",
        "狀態查詢",
        "客服聯繫"
      ],
      "body_chars": 186
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      "id": "kb_da88e1dcd41c5244a3e70bbb38069860",
      "label": "平台對於發布露骨或不雅內容有什麼規範？",
      "file_type": "document",
      "source_file": "article_2336_da88e1dcd41c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501478",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "da88e1dc-d41c-5244-a3e7-0bbb38069860",
      "source_id": "3738501478",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "審查單位確認處理",
      "labels": [
        "內容檢舉",
        "違規處理"
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      "body_chars": 357
    },
    {
      "id": "kb_da902dee07245995927c662021463d0b",
      "label": "ID4562381 題目浪花是否已下發？",
      "file_type": "document",
      "source_file": "article_2337_da902dee0724.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437935/ID4562381",
      "captured_at": "2026-09-19T11:55:53.358000+00:00",
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      "brief_summary": "差額回饋",
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      "label": "主播直播卡住或無畫面是否會導致斷勾？發生異常該如何處理？",
      "file_type": "document",
      "source_file": "article_2359_dd0b39d5691b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749198",
      "captured_at": "2026-09-20T16:01:27.152000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd0b39d5-691b-5246-8325-c68be27deb63",
      "source_id": "3737749198",
      "version": 32.0,
      "question_type": "其他",
      "sub_type": "Oppo 手機卡頓",
      "brief_summary": "Oppo手機卡頓排除",
      "labels": [
        "直播卡頓",
        "網路問題",
        "app異常",
        "顯示-/-系統異常",
        "直播-/-主播功能",
        "技術"
      ],
      "body_chars": 2118
    },
    {
      "id": "kb_dd2a1c6da78d538d848ec9e9ef249830",
      "label": "如何使用 VIP 儲值積分兌換專屬人氣商品？",
      "file_type": "document",
      "source_file": "article_2360_dd2a1c6da78d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677880407/VIP",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd2a1c6d-a78d-538d-848e-c9e9ef249830",
      "source_id": "3677880407",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "積分商品兌換",
      "brief_summary": "積分兌換與跑馬燈設定",
      "labels": [
        "積分兌換",
        "跑馬燈設定",
        "會員福利",
        "積分-/-兌換問題"
      ],
      "body_chars": 645
    },
    {
      "id": "kb_dd30659f655c5591bf9f0e57f09cc4a5",
      "label": "續會伯爵後可以直接抽VIP抽抽樂嗎？",
      "file_type": "document",
      "source_file": "article_2361_dd30659f655c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831328/VIP",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd30659f-655c-5591-bf9f-0e57f09cc4a5",
      "source_id": "3736831328",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "伯爵續會抽獎領取",
      "labels": [
        "活動領取",
        "獎勵發放",
        "逾期問題",
        "會員-/-等級問題",
        "活動-/-任務問題"
      ],
      "body_chars": 499
    },
    {
      "id": "kb_dd351f7d3397549a9a5d81bdd9b458fb",
      "label": "粉絲可以透過客服聯繫經紀人嗎？",
      "file_type": "document",
      "source_file": "article_2362_dd351f7d3397.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830101",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd351f7d-3397-549a-9a5d-81bdd9b458fb",
      "source_id": "3736830101",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "每月儲值前百名送彩金",
      "labels": [
        "客服聯繫",
        "服務時間",
        "專屬客服",
        "客服狀態",
        "意見轉達"
      ],
      "body_chars": 488
    },
    {
      "id": "kb_dd42ef53cd53566cae81ddc526ca14ac",
      "label": "兩個用戶任務的「稱霸賭場」勳章是同一款嗎？",
      "file_type": "document",
      "source_file": "article_2363_dd42ef53cd53.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502158",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd42ef53-cd53-566c-ae81-ddc526ca14ac",
      "source_id": "3738502158",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "稱霸賭場勳章",
      "brief_summary": "以活動頁面規則為準",
      "labels": [
        "勳章問題",
        "任務獎勵"
      ],
      "body_chars": 122
    },
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      "id": "kb_dd5af0fa29915dff8bacaad12c381c46",
      "label": "活動合成的禮物在哪裡？為什麼沒有在背包中，該如何贈送？",
      "file_type": "document",
      "source_file": "article_2364_dd5af0fa2991.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678732403",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd5af0fa-2991-5dff-8bac-aad12c381c46",
      "source_id": "3678732403",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "禮物功能",
      "brief_summary": "不在背包需至禮物欄贈",
      "labels": [
        "活動獎勵",
        "禮物贈送",
        "虛擬物品"
      ],
      "body_chars": 256
    },
    {
      "id": "kb_dd713c421d4650b2912a7f7f924bc3f4",
      "label": "「幻獸魔法森林心系篇」活動禮物欄是否能重新整理並將會員票調整至第一頁？",
      "file_type": "document",
      "source_file": "article_2365_dd713c421d46.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026460",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd713c42-1d46-50b2-912a-7f7f924bc3f4",
      "source_id": "3055026460",
      "version": 6.0,
      "question_type": "會員",
      "sub_type": "會員狀態顯示",
      "brief_summary": "隱私設定關閉追蹤列表",
      "labels": [
        "會員相關",
        "會員-/-等級問題",
        "活動-/-任務問題"
      ],
      "body_chars": 532
    },
    {
      "id": "kb_dd8cc1decea75e049d25224dc81a3a62",
      "label": "停車場臨停該如何處理？",
      "file_type": "document",
      "source_file": "article_2366_dd8cc1decea7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3966271511",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dd8cc1de-cea7-5e04-9d25-224dc81a3a62",
      "source_id": "3966271511",
      "version": 16.0,
      "question_type": "活動",
      "sub_type": "停班停課活動安排",
      "brief_summary": "停班停課活動異動通知",
      "labels": [],
      "body_chars": 988
    },
    {
      "id": "kb_ddb1740a1fe3413187d795253bb72489",
      "label": "618 年中狂歡檔期活動時間為何？",
      "file_type": "document",
      "source_file": "article_2367_ddb1740a1fe3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ddb1740a-1fe3-4131-87d7-95253bb72489",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 60
    },
    {
      "id": "kb_ddc0c0a01d9759d29ffafbfd45fdbcaa",
      "label": "平台未來是否只接受台灣玩家，取消外國玩家資格？",
      "file_type": "document",
      "source_file": "article_2368_ddc0c0a01d97.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257184",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ddc0c0a0-1d97-59d2-9ffa-fbfd45fdbcaa",
      "source_id": "3737257184",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "玩家資格",
      "brief_summary": "外國玩家資格異動",
      "labels": [
        "玩家資格",
        "平台政策",
        "資格異動"
      ],
      "body_chars": 364
    },
    {
      "id": "kb_dde601dd1f485b37b2a9ec82d5c596a0",
      "label": "LIVE HOUSE 公演獎勵調整有哪些具體規定？",
      "file_type": "document",
      "source_file": "article_2369_dde601dd1f48.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056468279/LIVE+HOUSE",
      "captured_at": "2026-09-20T04:01:39.964000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dde601dd-1f48-5b37-b2a9-ec82d5c596a0",
      "source_id": "3056468279",
      "version": 29.0,
      "question_type": "活動",
      "sub_type": "跟播紀錄",
      "brief_summary": "查看一個月內最多50",
      "labels": [
        "各項操作功能說明",
        "功能操作",
        "紀錄查詢",
        "足跡紀錄",
        "活動-/-任務問題",
        "直播-/-主播功能",
        "客服-/-服務諮詢",
        "收益-/-鑽石問題"
      ],
      "body_chars": 816
    },
    {
      "id": "kb_de284c128d6e5343a3ed6bf032fb2dff",
      "label": "我要如何透過轉帳方式儲值1萬元？",
      "file_type": "document",
      "source_file": "article_2370_de284c128d6e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126542/1",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "de284c12-8d6e-5343-a3ed-6bf032fb2dff",
      "source_id": "3737126542",
      "version": 13.0,
      "question_type": "儲值",
      "sub_type": "ATM轉帳儲值",
      "brief_summary": "單筆儲值三萬元操作",
      "labels": [
        "儲值問題",
        "退款申請",
        "扣款異常",
        "apple支付",
        "儲值-/-支付問題"
      ],
      "body_chars": 1716
    },
    {
      "id": "kb_de44c3093a1e4e5a8d7ac2bd477ef69e",
      "label": "在聊天室遇到其他用戶謾罵或不當言論該如何處理？",
      "file_type": "document",
      "source_file": "article_2371_de44c3093a1e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363438594",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "de44c309-3a1e-4e5a-8d7a-c2bd477ef69e",
      "source_id": "3363438594",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "直播違規回報方式",
      "labels": [],
      "body_chars": 107
    },
    {
      "id": "kb_de4545a72fdd54c19ccc4d21664d9bfb",
      "label": "獲得的浪花未顯示在背包中，該如何確認與處理？",
      "file_type": "document",
      "source_file": "article_2372_de4545a72fdd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676602431",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "de4545a7-2fdd-54c1-9ccc-4d21664d9bfb",
      "source_id": "3676602431",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "",
      "brief_summary": "抽浪花意思不明",
      "labels": [
        "虛寶未到",
        "儲值問題",
        "獎勵發放"
      ],
      "body_chars": 417
    },
    {
      "id": "kb_de71c112deb641aeb523b21d4197db53",
      "label": "為什麼無法修改暱稱？",
      "file_type": "document",
      "source_file": "article_2373_de71c112deb6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461459",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "de71c112-deb6-41ae-b523-b21d4197db53",
      "source_id": "3731461459",
      "version": 1.0,
      "question_type": "帳號",
      "sub_type": "暱稱管理",
      "brief_summary": "修改暱稱教學",
      "labels": [],
      "body_chars": 116
    },
    {
      "id": "kb_dea9ed5f894a5aafb976e0696e151c76",
      "label": "如何購買主播試吃的滷味？",
      "file_type": "document",
      "source_file": "article_2374_dea9ed5f894a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830805",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dea9ed5f-894a-5aaf-b976-e0696e151c76",
      "source_id": "3736830805",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "購買管道",
      "brief_summary": "主播滷味購買方式",
      "labels": [
        "購買問題",
        "產品資訊",
        "活動商品"
      ],
      "body_chars": 394
    },
    {
      "id": "kb_deb5dacb39e65cd9a082a416605cb1e7",
      "label": "瀏覽紀錄跟足跡系統",
      "file_type": "document",
      "source_file": "article_2375_deb5dacb39e6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3626434578",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "deb5dacb-39e6-5cd9-a082-a416605cb1e7",
      "source_id": "3626434578",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "瀏覽紀錄",
      "brief_summary": "可刪除斷勾不影響跟播",
      "labels": [],
      "body_chars": 118
    },
    {
      "id": "kb_deba5d5527b642778fd234a91fdae808",
      "label": "送出禮物後主播是否能收到收益及如何確認？",
      "file_type": "document",
      "source_file": "article_2376_deba5d5527b6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678765119",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "deba5d55-27b6-4277-8fd2-34a91fdae808",
      "source_id": "3678765119",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "私信功能",
      "brief_summary": "樂透獎金不計入KPI",
      "labels": [],
      "body_chars": 103
    },
    {
      "id": "kb_dec0ec12b7ae5160a8927cb4591ea30b",
      "label": "幸運抽抽樂中獎紀錄顯示未領取該如何處理？",
      "file_type": "document",
      "source_file": "article_2377_dec0ec12b7ae.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054928026",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dec0ec12-b7ae-5160-a892-7cb4591ea30b",
      "source_id": "3054928026",
      "version": 30.0,
      "question_type": "支援",
      "sub_type": "首抽抽獎",
      "brief_summary": "首抽誤抽處理方式",
      "labels": [
        "其他問題",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "其他"
      ],
      "body_chars": 1122
    },
    {
      "id": "kb_dec8dbe5bfef5ae6a5855d789b9ed66a",
      "label": "「戀愛日記火箭」是什麼？在哪裡可以找到？",
      "file_type": "document",
      "source_file": "article_2378_dec8dbe5bfef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676209281",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dec8dbe5-bfef-5ae6-a585-5d789b9ed66a",
      "source_id": "3676209281",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "人氣戀愛日記",
      "brief_summary": "鎖住的心語活動取得",
      "labels": [
        "活動任務問題",
        "遊戲物品獲取",
        "道具位置"
      ],
      "body_chars": 222
    },
    {
      "id": "kb_deeca0dda14753ea9a879c7be127a765",
      "label": "單日活動三的抽獎資格是否需要登記？",
      "file_type": "document",
      "source_file": "article_2379_deeca0dda147.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772434",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "deeca0dd-a147-53ea-9a87-9c7be127a765",
      "source_id": "3730772434",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "活動抽獎資格",
      "brief_summary": "儲值後聯繫客服登記",
      "labels": [
        "活動資格",
        "抽獎登記",
        "客服協助"
      ],
      "body_chars": 149
    },
    {
      "id": "kb_def35811baef55469f78a03d39b98860",
      "label": "何時能獲得問題的解決方法與答覆？",
      "file_type": "document",
      "source_file": "article_2380_def35811baef.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3070754908",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "def35811-baef-5546-9f78-a03d39b98860",
      "source_id": "3070754908",
      "version": 8.0,
      "question_type": "支援",
      "sub_type": "客服處理進度",
      "brief_summary": "轉接真人客服",
      "labels": [
        "其他問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 206
    },
    {
      "id": "kb_df1fd89872945cf38dd10d317c136dd4",
      "label": "贈送禮包是否能開出城堡特效？",
      "file_type": "document",
      "source_file": "article_2381_df1fd8987294.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677454350",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df1fd898-7294-5cf3-8dd1-0d317c136dd4",
      "source_id": "3677454350",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "城堡特效",
      "brief_summary": "贈送禮包無法開出",
      "labels": [
        "道具取得",
        "遊戲機制",
        "禮物發送"
      ],
      "body_chars": 143
    },
    {
      "id": "kb_df2fd334c4a150b59c98a51801baaea4",
      "label": "每個月的勳章是否會不同？",
      "file_type": "document",
      "source_file": "article_2382_df2fd334c4a1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092460",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df2fd334-c4a1-50b5-9c98-a51801baaea4",
      "source_id": "3737092460",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "勳章解鎖",
      "brief_summary": "勳章等級差異與解鎖條",
      "labels": [
        "產品功能",
        "勳章機制"
      ],
      "body_chars": 146
    },
    {
      "id": "kb_df35295a55c84fbd88ccaa9e376ab82b",
      "label": "如何申請積分兌換商品？需提供哪些資料？",
      "file_type": "document",
      "source_file": "article_2383_df35295a55c8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676832008",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df35295a-55c8-4fbd-88cc-aa9e376ab82b",
      "source_id": "3676832008",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "帳號ID兌換",
      "brief_summary": "需聯繫客服領取",
      "labels": [],
      "body_chars": 222
    },
    {
      "id": "kb_df4aa33dc13555faa7be7567392dd4d6",
      "label": "私訊功能是否有送禮物、文字數量或發送次數的限制？",
      "file_type": "document",
      "source_file": "article_2384_df4aa33dc135.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257436",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df4aa33d-c135-55fa-a7be-7567392dd4d6",
      "source_id": "3737257436",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "禮物異常",
      "brief_summary": "禮物發送失敗處理",
      "labels": [
        "私訊功能",
        "功能限制",
        "異常回報"
      ],
      "body_chars": 210
    },
    {
      "id": "kb_df52c712a36b5a4daee05e6e5fdba0bd",
      "label": "咖啡師的隨機禮物佔比和分數是多少？",
      "file_type": "document",
      "source_file": "article_2385_df52c712a36b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732799945",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df52c712-a36b-5a4d-aee0-5e6e5fdba0bd",
      "source_id": "3732799945",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "禮物開啟機率",
      "brief_summary": "點擊相關說明查看",
      "labels": [
        "禮物查詢",
        "機率說明"
      ],
      "body_chars": 116
    },
    {
      "id": "kb_df6dab3c988b58e0adbac379b2ee2ec2",
      "label": "近期第三方支付是不是常常授權失敗？",
      "file_type": "document",
      "source_file": "article_2386_df6dab3c988b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676930286",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df6dab3c-988b-58e0-adba-c379b2ee2ec2",
      "source_id": "3676930286",
      "version": 13.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "確認登入帳號",
      "labels": [
        "儲值問題",
        "儲值錯誤",
        "帳號識別",
        "儲值-/-支付問題"
      ],
      "body_chars": 637
    },
    {
      "id": "kb_df7179b3af565d40af6e0860fcfe15e2",
      "label": "發票中獎金額與消費金額不同該如何判斷？",
      "file_type": "document",
      "source_file": "article_2387_df7179b3af56.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057221636",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df7179b3-af56-5d40-af6e-0860fcfe15e2",
      "source_id": "3057221636",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "中獎發票領獎",
      "brief_summary": "載具匯款或超商列印流",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 168
    },
    {
      "id": "kb_df8a8b5330744d2aa8675b03fefaa914",
      "label": "轉帳匯款海外運費並提供明細後續處理流程為何？",
      "file_type": "document",
      "source_file": "article_2388_df8a8b533074.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772366",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df8a8b53-3074-4d2a-a867-5b03fefaa914",
      "source_id": "3730772366",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [],
      "body_chars": 40
    },
    {
      "id": "kb_df8c4d6e1990525aa056a03060e9bf51",
      "label": "平台活動的中獎機率是否會受儲值金額影響？",
      "file_type": "document",
      "source_file": "article_2389_df8c4d6e1990.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125142",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df8c4d6e-1990-525a-a056-a03060e9bf51",
      "source_id": "3737125142",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "小遊戲獎勵判定",
      "brief_summary": "小遊戲分數疑慮說明",
      "labels": [
        "詐騙問題",
        "內容檢舉",
        "安全疑慮"
      ],
      "body_chars": 1066
    },
    {
      "id": "kb_df8fd62c87605c5a804c6efaa3ee0081",
      "label": "儲值後如何領取積分回饋與參加實體幸運抽獎活動？",
      "file_type": "document",
      "source_file": "article_2390_df8fd62c8760.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125496",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df8fd62c-8760-5c5a-804c-6efaa3ee0081",
      "source_id": "3737125496",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "新浪任務計算規則",
      "brief_summary": "積分獎勵自動發放",
      "labels": [
        "儲值回饋",
        "積分領取",
        "抽獎活動"
      ],
      "body_chars": 546
    },
    {
      "id": "kb_df9253db9e2a5f54b2d9dbf72086ed04",
      "label": "榮耀之塔會員集結活動的問題目前處理得怎麼樣了？",
      "file_type": "document",
      "source_file": "article_2391_df9253db9e2a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4306534433",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df9253db-9e2a-5f54-b2d9-dbf72086ed04",
      "source_id": "4306534433",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "榮耀之塔活動",
      "brief_summary": "榜單K數異常處理",
      "labels": [
        "顯示-/-系統異常",
        "活動-/-任務問題"
      ],
      "body_chars": 1912
    },
    {
      "id": "kb_df9e4067f1634e7cbf71912c9f9f1711",
      "label": "活動頒獎展示照片放錯的補償方式與處理流程為何？",
      "file_type": "document",
      "source_file": "article_2392_df9e4067f163.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678928922",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "df9e4067-f163-4e7c-bf71-912c9f9f1711",
      "source_id": "3678928922",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "提前確認規則立即申訴",
      "labels": [],
      "body_chars": 89
    },
    {
      "id": "kb_dfaa4a7229ac5ff082434957243dbf4a",
      "label": "浪潮男女神活動海選階段的積分是否會計入決賽總榜？",
      "file_type": "document",
      "source_file": "article_2393_dfaa4a7229ac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678568610",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dfaa4a72-29ac-5ff0-8243-4957243dbf4a",
      "source_id": "3678568610",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "男女神活動",
      "brief_summary": "APP開啟活動頁面確",
      "labels": [
        "活動獎勵問題",
        "獎勵未收到",
        "app操作",
        "活動任務問題",
        "獎勵未發放",
        "活動-/-任務問題"
      ],
      "body_chars": 581
    },
    {
      "id": "kb_dfaad1b75f535c6d8cdbcb9b2694e348",
      "label": "如何前往「VIP幸運抽抽樂」活動頁面進行抽獎？",
      "file_type": "document",
      "source_file": "article_2394_dfaad1b75f53.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786798/VIP",
      "captured_at": "2026-09-20T16:01:31.481000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "dfaad1b7-5f53-5c6d-8cdb-cb9b2694e348",
      "source_id": "3733786798",
      "version": 25.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "幸運抽抽樂規則說明",
      "labels": [
        "點數入帳",
        "儲值問題",
        "帳戶異常",
        "客服協助",
        "活動-/-任務問題",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題",
        "積分-/-兌換問題",
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      ],
      "body_chars": 1333
    },
    {
      "id": "kb_e00183d1b5785d98bda2e0a60d29428b",
      "label": "紅包雨活動的搶奪次數與跨夜使用期限是如何規定的？",
      "file_type": "document",
      "source_file": "article_2395_e00183d1b578.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678339215",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e00183d1-b578-5d98-bda2-e0a60d29428b",
      "source_id": "3678339215",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "紅包雨活動",
      "brief_summary": "紅包雨次數與期限規定",
      "labels": [
        "活動規則",
        "紅包雨",
        "紅包活動",
        "次數限制",
        "使用期限",
        "活動-/-任務問題"
      ],
      "body_chars": 245
    },
    {
      "id": "kb_e00f67dcc9f040e294584b578af59425",
      "label": "活動中的首篇貼文如何認定？若期間上傳其他貼文會受影響嗎？",
      "file_type": "document",
      "source_file": "article_2396_e00f67dcc9f0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787140",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e00f67dc-c9f0-40e2-9458-4b578af59425",
      "source_id": "3733787140",
      "version": 1.0,
      "question_type": "支援",
      "sub_type": "貼文留言查詢",
      "brief_summary": "貼文留言資料查詢",
      "labels": [],
      "body_chars": 114
    },
    {
      "id": "kb_e0176bc106395797a1e54bc2c4e41a58",
      "label": "平台活動的勳章是系統自動計算的嗎？",
      "file_type": "document",
      "source_file": "article_2397_e0176bc10639.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536655",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e0176bc1-0639-5797-a1e5-4bc2c4e41a58",
      "source_id": "3736536655",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "專屬勳章",
      "brief_summary": "資深用戶專屬勳章建議",
      "labels": [
        "建議回饋",
        "勳章發放",
        "活動-/-任務問題"
      ],
      "body_chars": 201
    },
    {
      "id": "kb_e01d4f66d31857d684a4fb2328a19a9b",
      "label": "金曲聲浪演唱會活動是否可攜伴入場？",
      "file_type": "document",
      "source_file": "article_2398_e01d4f66d318.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345181",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e01d4f66-d318-57d6-84a4-fb2328a19a9b",
      "source_id": "3732345181",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪活動",
      "brief_summary": "金曲聲浪賽程查詢",
      "labels": [
        "活動入場",
        "攜伴規定",
        "現場餐點"
      ],
      "body_chars": 138
    },
    {
      "id": "kb_e029721f3c434814b90b7a0cb558184c",
      "label": "平台是否會自動幫用戶遊玩小遊戲？",
      "file_type": "document",
      "source_file": "article_2399_e029721f3c43.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492392",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e029721f-3c43-4814-b90b-7a0cb558184c",
      "source_id": "3731492392",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "無直播回放功能",
      "labels": [],
      "body_chars": 42
    },
    {
      "id": "kb_e03459d743b35d7dacc20196953336e0",
      "label": "活動的抽獎名額有多少或如何計算？",
      "file_type": "document",
      "source_file": "article_2400_e03459d743b3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676176553",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e03459d7-43b3-5d7d-acc2-0196953336e0",
      "source_id": "3676176553",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "續攤會所",
      "brief_summary": "折扣禮計分依活動規則",
      "labels": [
        "優惠計分",
        "活動規則",
        "積分-/-兌換問題",
        "活動-/-任務問題"
      ],
      "body_chars": 347
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    {
      "id": "kb_e0554a99aada5ee784daf5cb1d78c75f",
      "label": "九周年儲值活動是否包含實體禮物抽獎？",
      "file_type": "document",
      "source_file": "article_2401_e0554a99aada.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677192294",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3677192294",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "需主動登記抽獎",
      "labels": [
        "活動抽獎",
        "實體獎勵",
        "參與方式"
      ],
      "body_chars": 164
    },
    {
      "id": "kb_e0c7450deaaa5d428374b41b51d06b5a",
      "label": "香檳等級未來是否會開放到11級？",
      "file_type": "document",
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      "brief_summary": "活動結束後下架",
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      "label": "商品破損申請換貨時會收回原商品嗎？物流到府時不在家該如何處理？",
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      "label": "當天拿到的名牌樣式與轉讓ID是什麼？",
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      "sub_type": "暱稱名牌",
      "brief_summary": "違規暱稱需審核",
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      "brief_summary": "儲值達標獎勵領取抽獎",
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      "label": "為什麼我看有些直播，畫面不會動上面還有一條一條波浪的樣子？",
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      "sub_type": "動圖頭像",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321745",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "送禮收益機制",
      "brief_summary": "未達三千元門檻",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "虛擬帳戶轉帳",
      "brief_summary": "ATM繳費突破上限",
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      "sub_type": "抽抽樂活動",
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      "sub_type": "浪LIVE活動優惠",
      "brief_summary": "帝王贈不增加浪之星分",
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      "sub_type": "公演活動",
      "brief_summary": "經紀人申請審核",
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      "sub_type": "帳號資料綁定管理",
      "brief_summary": "儲值後需提供截圖",
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        "儲值驗證",
        "截圖要求",
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        "其他",
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        "客服-/-服務諮詢",
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      "label": "登入時無法切換至其他 Facebook 帳號該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438218/Facebook",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e31ed008-96a2-5991-9908-a7cf0df09f72",
      "source_id": "3736438218",
      "version": 8.0,
      "question_type": "帳號",
      "sub_type": "Facebook帳號登入",
      "brief_summary": "iOS版FB登入帳號",
      "labels": [
        "帳號登入",
        "應用程式問題",
        "第三方連結",
        "功能異常",
        "帳號-/-登入問題"
      ],
      "body_chars": 406
    },
    {
      "id": "kb_e333028dbc0c5b94a6827717fd59928d",
      "label": "浪Live支援使用加密貨幣儲值嗎？",
      "file_type": "document",
      "source_file": "article_2425_e333028dbc0c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738503298/Live",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e333028d-bc0c-5b94-a682-7717fd59928d",
      "source_id": "3738503298",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "儲值銀行帳號",
      "brief_summary": "浪LIVE匯款帳號查",
      "labels": [
        "功能建議",
        "用戶回饋"
      ],
      "body_chars": 193
    },
    {
      "id": "kb_e34a711b2ff556a19951a034596c45e6",
      "label": "虛擬形象重複的服飾可以轉送嗎？",
      "file_type": "document",
      "source_file": "article_2426_e34a711b2ff5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057221776",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e34a711b-2ff5-56a1-9951-a034596c45e6",
      "source_id": "3057221776",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "虛擬形象",
      "brief_summary": "重複服飾可贈送碎片不",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 129
    },
    {
      "id": "kb_e352d76661e853cda9c1850582e9095d",
      "label": "如何申請帳號的加碼登記？",
      "file_type": "document",
      "source_file": "article_2427_e352d76661e8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679125640",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e352d766-61e8-53cd-a9c1-850582e9095d",
      "source_id": "3679125640",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "活動登記",
      "brief_summary": "提供ID給客服",
      "labels": [
        "加碼申請",
        "客服協助",
        "活動登記"
      ],
      "body_chars": 223
    },
    {
      "id": "kb_e369b9be489846dc8c5b7a1fc76afb5d",
      "label": "春宴（浪 LIVE 春之饗宴）活動抽徽章的位置在哪裡？",
      "file_type": "document",
      "source_file": "article_2428_e369b9be4898.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4413194252",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e369b9be-4898-46dc-8c5b-7a1fc76afb5d",
      "source_id": "4413194252",
      "version": 1.0,
      "question_type": "",
      "sub_type": "",
      "brief_summary": "",
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    },
    {
      "id": "kb_e380cc46dc1b517ab946142fcfea448b",
      "label": "如何申請修改帳號的生日與性別？",
      "file_type": "document",
      "source_file": "article_2429_e380cc46dc1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452413",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e380cc46-dc1b-517a-b946-142fcfea448b",
      "source_id": "3055452413",
      "version": 21.0,
      "question_type": "帳號",
      "sub_type": "個人資料隱私設定",
      "brief_summary": "聯繫客服修正一次",
      "labels": [
        "浪live帳號及登入連線問題",
        "客服-/-服務諮詢",
        "帳號-/-登入問題"
      ],
      "body_chars": 546
    },
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      "id": "kb_e3843ebb5edf5c3fa09b3f6bbc863fce",
      "label": "儲值幣值",
      "file_type": "document",
      "source_file": "article_2430_e3843ebb5edf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3418095623",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3843ebb-5edf-5c3f-a09b-3f6bbc863fce",
      "source_id": "3418095623",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "官方儲值匯率分級",
      "labels": [],
      "body_chars": 232
    },
    {
      "id": "kb_e3a026f3994852059bf5c9c62ad4f3ad",
      "label": "禮物合成所需的材料數量在哪裡可以查看？",
      "file_type": "document",
      "source_file": "article_2431_e3a026f39948.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786897",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3a026f3-9948-5205-9bf5-c9c62ad4f3ad",
      "source_id": "3733786897",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "活動禮物取得",
      "brief_summary": "禮物合成條件與材料",
      "labels": [
        "活動資訊",
        "材料查詢"
      ],
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    },
    {
      "id": "kb_e3a178f9493c58598bbe9a6099c01dab",
      "label": "榜單有哪些？如何計算？",
      "file_type": "document",
      "source_file": "article_2432_e3a178f9493c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3608150085",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3a178f9-493c-5859-8bbe-9a6099c01dab",
      "source_id": "3608150085",
      "version": 4.0,
      "question_type": "其他",
      "sub_type": "排行榜單",
      "brief_summary": "計算依據收益送禮時長",
      "labels": [
        "產品功能"
      ],
      "body_chars": 104
    },
    {
      "id": "kb_e3b84cb19b4154edb57a1f16ede35e5d",
      "label": "浪九週年活動購買的禮物，如果沒有在活動期間送出會消失嗎？延後贈送會有什麼影響？",
      "file_type": "document",
      "source_file": "article_2433_e3b84cb19b41.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405194",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3b84cb1-9b41-54ed-b57a-1f16ede35e5d",
      "source_id": "3736405194",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "九周年任務",
      "brief_summary": "週年禮物延後送出影響",
      "labels": [
        "活動禮物",
        "贈送問題",
        "活動獎勵"
      ],
      "body_chars": 285
    },
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      "id": "kb_e3c5e9b51b205be093a8db2667d785cb",
      "label": "小時榜紅包的改版內容為何？改版後對平台有何影響？",
      "file_type": "document",
      "source_file": "article_2434_e3c5e9b51b20.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536035",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3c5e9b5-1b20-5be0-93a8-db2667d785cb",
      "source_id": "3736536035",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "直播榜單功能",
      "brief_summary": "小時榜紅包改版資訊查",
      "labels": [
        "活動改版",
        "資訊查詢",
        "意見回饋"
      ],
      "body_chars": 428
    },
    {
      "id": "kb_e3c604ce6df444d797d603b72f129be7",
      "label": "如何查看浪LIVE App目前的版本號？",
      "file_type": "document",
      "source_file": "article_2435_e3c604ce6df4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3607035965",
      "captured_at": "2026-09-19T11:55:54.460000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3c604ce-6df4-44d7-97d6-03b72f129be7",
      "source_id": "3607035965",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "應用程式版本與下載",
      "brief_summary": "提供蘋果與安卓連結",
      "labels": [],
      "body_chars": 58
    },
    {
      "id": "kb_e3d1038d0c5d59dfb7120418279fa1c7",
      "label": "免費轉盤抽獎活動的觀看時長顯示錯誤，導致無法抽獎，該如何處理？",
      "file_type": "document",
      "source_file": "article_2436_e3d1038d0c5d.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786566",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3d1038d-0c5d-59df-b712-0418279fa1c7",
      "source_id": "3733786566",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "青春校園日誌活動",
      "brief_summary": "轉盤活動期限與失效原",
      "labels": [
        "觀看時長異常",
        "任務進度問題",
        "活動抽獎"
      ],
      "body_chars": 625
    },
    {
      "id": "kb_e3ebc1374324512ab63519a0fb937b96",
      "label": "為什麼我不能開播，點開播的時候會顯示《你已被禁播，請聯繫客服》",
      "file_type": "document",
      "source_file": "article_2437_e3ebc1374324.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026412",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e3ebc137-4324-512a-b635-19a0fb937b96",
      "source_id": "3055026412",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "直播問題",
      "brief_summary": "查看禁播原因與懲處內",
      "labels": [
        "檢舉與申訴諮詢"
      ],
      "body_chars": 124
    },
    {
      "id": "kb_e42373da5149468ebf49da95666ca082",
      "label": "觀看浪直播 APP 建議使用什麼規格的手機？",
      "file_type": "document",
      "source_file": "article_2438_e42373da5149.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493312",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e42373da-5149-468e-bf49-da95666ca082",
      "source_id": "3731493312",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "網頁版功能限制",
      "brief_summary": "浪Live電腦版使用",
      "labels": [],
      "body_chars": 76
    },
    {
      "id": "kb_e42fe0b1b6b65ec6b5a314a5d4da00d1",
      "label": "透過浪妞協助開單匯款儲值的最低金額是多少？",
      "file_type": "document",
      "source_file": "article_2439_e42fe0b1b6b6.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748424",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e42fe0b1-b6b6-5ec6-b5a3-14a5d4da00d1",
      "source_id": "3737748424",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "超商儲值",
        "浪花比例",
        "儲值說明",
        "儲值-/-支付問題",
        "其他"
      ],
      "body_chars": 601
    },
    {
      "id": "kb_e436c97e9fd84039b1e8a599c7524b10",
      "label": "人氣頭條玩法是否能調整難度或加入特定禮物？",
      "file_type": "document",
      "source_file": "article_2440_e436c97e9fd8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256554",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e436c97e-9fd8-4039-b1e8-a599c7524b10",
      "source_id": "3737256554",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "商品功能建議",
      "brief_summary": "禮物項目一鍵更新建議",
      "labels": [],
      "body_chars": 54
    },
    {
      "id": "kb_e452c8d549e559928d70aa73f4cc8961",
      "label": "我該如何參與實體抽獎活動？",
      "file_type": "document",
      "source_file": "article_2441_e452c8d549e5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307578",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e452c8d5-49e5-5992-8d70-aa73f4cc8961",
      "source_id": "3676307578",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "客服登記儲值滿額送彩",
      "labels": [
        "抽獎資格",
        "儲值條件",
        "客服登記",
        "中獎通知"
      ],
      "body_chars": 372
    },
    {
      "id": "kb_e47d9d905bc857519a550fbc93fd10b5",
      "label": "如何登記 6/30 的出席資訊？",
      "file_type": "document",
      "source_file": "article_2442_e47d9d905bc8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345700/6+30",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e47d9d90-5bc8-5751-9a55-0fbc93fd10b5",
      "source_id": "3732345700",
      "version": 4.0,
      "question_type": "支援",
      "sub_type": "盛典出席確認",
      "brief_summary": "630出席登記",
      "labels": [
        "活動資訊",
        "經紀活動",
        "app顯示問題"
      ],
      "body_chars": 324
    },
    {
      "id": "kb_e4a1543fd7e359fd83b32f567f04a85c",
      "label": "禮物系統有哪些類型？背包禮物又是什麼？",
      "file_type": "document",
      "source_file": "article_2443_e4a1543fd7e3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3606609958",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e4a1543f-d7e3-59fd-83b3-2f567f04a85c",
      "source_id": "3606609958",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "禮物系統",
      "brief_summary": "背包可贈送道具碎片稱",
      "labels": [
        "產品功能"
      ],
      "body_chars": 213
    },
    {
      "id": "kb_e4cda0bfb3a0403482ef777c2e30ccbb",
      "label": "直播間的連續送禮天數是如何計算的？",
      "file_type": "document",
      "source_file": "article_2444_e4cda0bfb3a0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731948782",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e4cda0bf-b3a0-4034-82ef-777c2e30ccbb",
      "source_id": "3731948782",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "禮物特效顯示問題",
      "brief_summary": "正常顯示未錄影無法補",
      "labels": [],
      "body_chars": 116
    },
    {
      "id": "kb_e4d164b2248054fdbfa22236f87362e7",
      "label": "如何取得三星手機操作的圖示教學？",
      "file_type": "document",
      "source_file": "article_2445_e4d164b22480.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736176290",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e4d164b2-2480-54fd-bfa2-2236f87362e7",
      "source_id": "3736176290",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "",
      "brief_summary": "三星圖示教學聯繫客服",
      "labels": [
        "手機設定",
        "功能查找",
        "動畫設定"
      ],
      "body_chars": 146
    },
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      "id": "kb_e4efc0fdf1815d6b8a5e294bae4f0dd5",
      "label": "貴族票和會員票是否計分？貴族如何定義？",
      "file_type": "document",
      "source_file": "article_2446_e4efc0fdf181.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677618255",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e4efc0fd-f181-5d6b-8a5e-294bae4f0dd5",
      "source_id": "3677618255",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "貴族選票",
      "brief_summary": "依活動規則判定",
      "labels": [
        "活動規則",
        "票券計分",
        "會員權益"
      ],
      "body_chars": 160
    },
    {
      "id": "kb_e4f5c3eacd9c59ca8f10b277c43194aa",
      "label": "客戶詢問問題何時能得到解答與解決方法",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676340345",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e4f5c3ea-cd9c-59ca-8f10-b277c43194aa",
      "source_id": "3676340345",
      "version": 15.0,
      "question_type": "支援",
      "sub_type": "儲值紀錄",
      "brief_summary": "預購商品分開寄送",
      "labels": [
        "訂單查詢",
        "商品數量",
        "寄送狀態",
        "預購出貨",
        "客服-/-服務諮詢"
      ],
      "body_chars": 756
    },
    {
      "id": "kb_e504d975fe1e57b0882ea012c9364a66",
      "label": "為什麼我無法贈送禮物，並顯示沒有禮物權？禮物權的取得方式是什麼？",
      "file_type": "document",
      "source_file": "article_2448_e504d975fe1e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675586665",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e504d975-fe1e-57b0-882e-a012c9364a66",
      "source_id": "3675586665",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送與收回",
      "brief_summary": "參加活動取得資格",
      "labels": [
        "禮物權取得",
        "贈禮資格",
        "活動任務問題"
      ],
      "body_chars": 273
    },
    {
      "id": "kb_e517f9a10f9650b198723ac196476759",
      "label": "特定活動禮物（如「你的手我永不放開」、「情定今生火箭」、「浪の嘉年華」）的狀態、價格與折扣是否有誤？",
      "file_type": "document",
      "source_file": "article_2449_e517f9a10f96.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677946091",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e517f9a1-0f96-50b1-9872-3ac196476759",
      "source_id": "3677946091",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "情定七夕",
      "brief_summary": "價格顯示與折扣狀態",
      "labels": [
        "禮物顯示",
        "價格異常",
        "折扣活動"
      ],
      "body_chars": 433
    },
    {
      "id": "kb_e521c3006a695450a80089f5e34b6146",
      "label": "用戶累積",
      "file_type": "document",
      "source_file": "article_2450_e521c3006a69.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3946676258",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e521c300-6a69-5450-a800-89f5e34b6146",
      "source_id": "3946676258",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "夜未眠",
      "brief_summary": "用戶累積900K獲永",
      "labels": [],
      "body_chars": 1268
    },
    {
      "id": "kb_e5375a13a9bf5aab89ddc5aea4431ec7",
      "label": "頭條任務中的禮物設定是否可以調整為升級禮物？",
      "file_type": "document",
      "source_file": "article_2451_e5375a13a9bf.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676045351",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e5375a13-a9bf-5aab-89dd-c5aea4431ec7",
      "source_id": "3676045351",
      "version": 13.0,
      "question_type": "禮物",
      "sub_type": "禮物升級制度",
      "brief_summary": "清除快取重啟App聯",
      "labels": [
        "禮物功能",
        "升級進度",
        "顯示異常",
        "等級異常"
      ],
      "body_chars": 261
    },
    {
      "id": "kb_e553ef2310fd5ecbb78dd007b9f28ad1",
      "label": "浪花在平台上有什麼用途？",
      "file_type": "document",
      "source_file": "article_2452_e553ef2310fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345752",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e553ef23-10fd-5ecb-b78d-d007b9f28ad1",
      "source_id": "3732345752",
      "version": 4.0,
      "question_type": "禮物",
      "sub_type": "浪花機制",
      "brief_summary": "浪花用途與功能",
      "labels": [
        "產品功能",
        "平台使用"
      ],
      "body_chars": 142
    },
    {
      "id": "kb_e563bfd09c66589ca5e942bbdacaa0fe",
      "label": "為什麼輪盤遊戲一直輸且新遊戲一直咬分數？",
      "file_type": "document",
      "source_file": "article_2453_e563bfd09c66.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748558",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748558",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "遊戲隨機機制",
      "brief_summary": "連續輸掉遊戲處理",
      "labels": [
        "內容檢舉",
        "意見反應",
        "平台內容",
        "顯示-/-系統異常",
        "其他"
      ],
      "body_chars": 778
    },
    {
      "id": "kb_e5684d985582566b8ecfc776fba85f9d",
      "label": "抽完抽抽樂之後獎勵時間如何安排？",
      "file_type": "document",
      "source_file": "article_2454_e5684d985582.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786481",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e5684d98-5582-566b-8ecf-c776fba85f9d",
      "source_id": "3733786481",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "抽抽樂兌換門檻",
      "labels": [
        "活動獎勵",
        "獎勵申請",
        "積分發放",
        "活動-/-任務問題",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 694
    },
    {
      "id": "kb_e59dc6b49b6b5bcabf2b095efed2424b",
      "label": "如何領取活動獎勵並寄送給海外主播？",
      "file_type": "document",
      "source_file": "article_2455_e59dc6b49b6b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677618300",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e59dc6b4-9b6b-5bca-bf2b-095efed2424b",
      "source_id": "3677618300",
      "version": 5.0,
      "question_type": "直播",
      "sub_type": "海岸珍心獎勵",
      "brief_summary": "海外寄送流程",
      "labels": [
        "獎勵領取",
        "海外寄送",
        "運費支付",
        "實體獎勵"
      ],
      "body_chars": 407
    },
    {
      "id": "kb_e5ba2d8234295d02bbf8e73f476e920e",
      "label": "如果發現有帳號使用我的真實姓名，但該帳號並非我本人所有，平台可以如何處理？",
      "file_type": "document",
      "source_file": "article_2456_e5ba2d823429.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501440",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e5ba2d82-3429-5d02-bbf8-e73f476e920e",
      "source_id": "3738501440",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "跌倒受傷處理",
      "labels": [
        "身份冒用",
        "帳號申訴",
        "個人資料"
      ],
      "body_chars": 579
    },
    {
      "id": "kb_e5c0eb21f40c4a6e9c8eba6e64bd66e4",
      "label": "主播在直播間有辱罵觀眾等不當行為該如何處理？",
      "file_type": "document",
      "source_file": "article_2457_e5c0eb21f40c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736404546",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e5c0eb21-f40c-4a6e-9c8e-ba6e64bd66e4",
      "source_id": "3736404546",
      "version": 1.0,
      "question_type": "會員",
      "sub_type": "成就隱藏",
      "brief_summary": "隱藏貴族爵位顯示",
      "labels": [],
      "body_chars": 70
    },
    {
      "id": "kb_e5c36d5e55a75a33a1c85d9b7effd362",
      "label": "星橋花月主播任務的七天可以補嗎？",
      "file_type": "document",
      "source_file": "article_2458_e5c36d5e55a7.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437649",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e5c36d5e-55a7-5a33-a1c8-5d9b7effd362",
      "source_id": "3736437649",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "活動任務補做",
      "brief_summary": "3344點數補足一天",
      "labels": [
        "活動任務",
        "任務補足",
        "點數使用",
        "活動-/-任務問題"
      ],
      "body_chars": 213
    },
    {
      "id": "kb_e60c66c3ec4558a2aa7ea7a54ea8871a",
      "label": "請問可以將我的積分轉讓給其他用戶嗎？",
      "file_type": "document",
      "source_file": "article_2459_e60c66c3ec45.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677257738",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e60c66c3-ec45-58a2-aa7e-a7a54ea8871a",
      "source_id": "3677257738",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "積分轉移",
      "brief_summary": "無法跨帳號合併兌換",
      "labels": [
        "積分轉移",
        "積分合併",
        "儲值積分"
      ],
      "body_chars": 86
    },
    {
      "id": "kb_e62d9029abce52c6bde31e2e67a1f79f",
      "label": "如何清除瀏覽歷史紀錄？",
      "file_type": "document",
      "source_file": "article_2460_e62d9029abce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214589",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e62d9029-abce-52c6-bde3-1e2e67a1f79f",
      "source_id": "3732214589",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "瀏覽紀錄",
      "brief_summary": "瀏覽紀錄無法清除",
      "labels": [
        "產品功能",
        "功能限制"
      ],
      "body_chars": 122
    },
    {
      "id": "kb_e63325d6afea5551b1148931ca59e386",
      "label": "我的開播紀錄為什麼只顯示到特定日期？開播紀錄的顯示期限和簽到規則是什麼？",
      "file_type": "document",
      "source_file": "article_2461_e63325d6afea.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766379",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676766379",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "合約白名單時間調整",
      "brief_summary": "白名單時間調整",
      "labels": [
        "紀錄顯示",
        "簽到問題"
      ],
      "body_chars": 291
    },
    {
      "id": "kb_e6693040804e5393b85f13b3799b34d6",
      "label": "K【夜未眠】可獲得什麼獎勵？",
      "file_type": "document",
      "source_file": "article_2462_e6693040804e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3946676258",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3946676258",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "夜未眠",
      "brief_summary": "用戶累積900K獲永",
      "labels": [],
      "body_chars": 1278
    },
    {
      "id": "kb_e67996be48d151f39cf786c38472145b",
      "label": "為什麼情人節活動主播無法選擇？",
      "file_type": "document",
      "source_file": "article_2463_e67996be48d1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322857",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e67996be-48d1-51f3-9cf7-86c38472145b",
      "source_id": "3737322857",
      "version": 10.0,
      "question_type": "活動",
      "sub_type": "活動規範",
      "brief_summary": "主播活動號碼不可重複",
      "labels": [
        "意見回饋",
        "平台建議",
        "活動-/-任務問題",
        "直播-/-主播功能"
      ],
      "body_chars": 730
    },
    {
      "id": "kb_e695ab92070b5b7aaa5a0f0e33d073ed",
      "label": "為什麼贈送虛擬禮物時，系統會重複扣款？",
      "file_type": "document",
      "source_file": "article_2464_e695ab92070b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830896",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e695ab92-070b-5b7a-aa5a-0f0e33d073ed",
      "source_id": "3736830896",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "虛擬禮物重複扣款",
      "brief_summary": "禮物重複扣款處理",
      "labels": [
        "重複扣款",
        "支付問題",
        "虛擬禮物"
      ],
      "body_chars": 617
    },
    {
      "id": "kb_e69e514975a2410687b20cd24caf942f",
      "label": "是否有 VIP 寶箱的獎項資訊或禮物清單？",
      "file_type": "document",
      "source_file": "article_2465_e69e514975a2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952532",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e69e5149-75a2-4106-87b2-0cd24caf942f",
      "source_id": "3731952532",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "VIP累積儲值活動",
      "brief_summary": "VIP寶箱內容與查詢",
      "labels": [],
      "body_chars": 37
    },
    {
      "id": "kb_e69e8f25e1bc58f1b08a69dedc8e2120",
      "label": "贈送的禮物出現問題時，是否可以申請退還並重新贈送？",
      "file_type": "document",
      "source_file": "article_2466_e69e8f25e1bc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676143723",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e69e8f25-e1bc-58f1-b08a-69dedc8e2120",
      "source_id": "3676143723",
      "version": 5.0,
      "question_type": "禮物",
      "sub_type": "禮物異常",
      "brief_summary": "等待部門確認流程",
      "labels": [
        "禮物退換",
        "贈禮問題",
        "流程查詢"
      ],
      "body_chars": 247
    },
    {
      "id": "kb_e6b8c2457a95593383da7eca279cb619",
      "label": "對於寄送流程疏失或未達預期的情況，平台是否有補償方案？",
      "file_type": "document",
      "source_file": "article_2467_e6b8c2457a95.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437016",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e6b8c245-7a95-5933-83da-7eca279cb619",
      "source_id": "3736437016",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "補償機制",
      "brief_summary": "未上架可改送其他禮物",
      "labels": [
        "活動禮物",
        "活動異常",
        "補償方案"
      ],
      "body_chars": 440
    },
    {
      "id": "kb_e70dd3efbb435dc3a127cf771821158b",
      "label": "使用 BBMSL 信用卡刷不過該怎麼處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460755/BBMSL",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460755",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "提供卡號末四碼及儲值",
      "labels": [
        "支付失敗",
        "入帳延遲",
        "信用卡問題",
        "儲值-/-支付問題"
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    },
    {
      "id": "kb_e72b09b94f775a9a92b72680df993108",
      "label": "如何兌換實體商品？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438549",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736438549",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "實體獎品兌換",
      "brief_summary": "實體贈品兌換注意事項",
      "labels": [
        "積分兌換",
        "實體商品"
      ],
      "body_chars": 472
    },
    {
      "id": "kb_e78510c67a2d5835879c2e15afda1095",
      "label": "會員票和限定禮物的差異？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4365844582/8",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e78510c6-7a2d-5835-879c-2e15afda1095",
      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
      "labels": [
        "活動-/-任務問題"
      ],
      "body_chars": 1578
    },
    {
      "id": "kb_e7940efb3a7e530baf0db7d71878405f",
      "label": "直播時頭條未收到通知即開始該如何處理？",
      "file_type": "document",
      "source_file": "article_2471_e7940efb3a7e.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502065",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3738502065",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "頭條活動",
      "brief_summary": "零錢90天後過期",
      "labels": [
        "零錢過期",
        "任務獎勵",
        "活動-/-任務問題",
        "直播-/-主播功能"
      ],
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      "label": "為什麼申請手機門號解綁會被拒絕？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731952776",
      "captured_at": "2026-09-20T16:01:31.481000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731952776",
      "version": 27.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "手機門號無法綁定處理",
      "labels": [
        "帳號綁定",
        "手機門號",
        "綁定失敗",
        "帳號-/-登入問題",
        "帳號"
      ],
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    },
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      "label": "中獎的實體商品可以在指定的時間收貨嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676831805",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676831805",
      "version": 6.0,
      "question_type": "活動",
      "sub_type": "積分商品兌換",
      "brief_summary": "無法指定收貨時間",
      "labels": [
        "獎品配送",
        "收件時間",
        "物流安排"
      ],
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    },
    {
      "id": "kb_e7d11f04ee0d41c49cb6d04a34e4ab8a",
      "label": "618年中最大狂歡檔活動時間為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 57
    },
    {
      "id": "kb_e7d20cca4f1a55aa88272d9db0ad6776",
      "label": "半價活動期間送出半價火箭是否享有特效福利？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731492817",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731492817",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "半價優惠活動",
      "brief_summary": "僅限活動當天",
      "labels": [
        "活動期限",
        "優惠活動"
      ],
      "body_chars": 309
    },
    {
      "id": "kb_e7dcdd162225581ea6d8d281d71e9f08",
      "label": "第四名勳章發放了嗎？",
      "file_type": "document",
      "source_file": "article_2476_e7dcdd162225.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786835",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786835",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "生日禮物活動",
      "brief_summary": "第四名勳章發放查詢",
      "labels": [
        "生日活動",
        "勳章獎勵",
        "積分計算",
        "活動-/-任務問題"
      ],
      "body_chars": 319
    },
    {
      "id": "kb_e7e02ba06e0c5e1b8db8e6a855d4b60f",
      "label": "什麼是第三方司法單位？",
      "file_type": "document",
      "source_file": "article_2477_e7e02ba06e0c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737321878",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737321878",
      "version": 3.0,
      "question_type": "支援",
      "sub_type": "AI判定修正",
      "brief_summary": "蒐集證據申請協助",
      "labels": [
        "司法協助",
        "法律問題",
        "安全保障"
      ],
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      "id": "kb_e80581d4fc265c0b97f4ead9a041fd56",
      "label": "貼圖顯示驚嘆號且無法刪除該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732213658",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732213658",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "刪除動態貼文",
      "brief_summary": "個人頁面操作步驟",
      "labels": [
        "功能操作",
        "貼文管理",
        "刪除內容",
        "帳號-/-登入問題",
        "顯示-/-系統異常",
        "其他"
      ],
      "body_chars": 515
    },
    {
      "id": "kb_e81dd94ab44445dc8b9dc11a5c30f5d7",
      "label": "新舊轉盤禮物是否計入「2026 浪LIVE 春之饗宴」活動積分（同樂分）？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3584098350",
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      "contributor": "test Weaviate 2,719 snapshot",
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    },
    {
      "id": "kb_e83b88bfb0d8539b8b2aba38d8b51e9c",
      "label": "家族（站內稱呼）",
      "file_type": "document",
      "source_file": "article_2480_e83b88bfb0d8.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363012615",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e83b88bf-b0d8-539b-8b2a-ba38d8b51e9c",
      "source_id": "3363012615",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "家族功能",
      "brief_summary": "公會為相同群組概念",
      "labels": [
        "產品功能"
      ],
      "body_chars": 351
    },
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      "id": "kb_e8937062fc0f5c41a5dd582311a1a052",
      "label": "要如何確認定存浪花是否有順利入帳？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748313",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748313",
      "version": 8.0,
      "question_type": "其他",
      "sub_type": "定存浪花",
      "brief_summary": "定存浪花入帳查詢",
      "labels": [
        "儲值失敗",
        "轉帳問題",
        "支付問題",
        "收益-/-鑽石問題"
      ],
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    },
    {
      "id": "kb_e8a24cd02bf65e2f9896a7f2fa7108d1",
      "label": "點進去看直播時顯示被禁言該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460626",
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      "version": 24.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "轉交相關單位查證",
      "labels": [
        "內容舉報",
        "違規處理",
        "客服-/-服務諮詢",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "帳號",
        "支援",
        "直播"
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    {
      "id": "kb_e8b3acdbcb3a5ae9a1452a3ccad6b094",
      "label": "如何隱藏我的追蹤對象？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344581",
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      "source_id": "3732344581",
      "version": 5.0,
      "question_type": "帳號",
      "sub_type": "個人資料隱私設定",
      "brief_summary": "目前不支援隱藏追蹤對",
      "labels": [
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        "追蹤功能"
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      "id": "kb_e8d50b3517b955e2b7b674aae24d6575",
      "label": "如何用積分兌換這個月的兩個勳章？需要提供哪些資訊？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323200",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737323200",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "徽章資格與兌換",
      "brief_summary": "過期勳章無法兌換",
      "labels": [
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        "服務申請",
        "推薦功能",
        "積分-/-兌換問題"
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      "label": "賣錯東西後是否還有用處？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831560",
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      "source_id": "3736831560",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "誤售商品",
      "brief_summary": "誤賣商品處理",
      "labels": [
        "交易異常",
        "商品狀態",
        "客服諮詢"
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      "body_chars": 586
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      "id": "kb_e901e8a6f8e949108e99d677d7841eac",
      "label": "618 年中狂歡檔活動時間是什麼時候？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 52
    },
    {
      "id": "kb_e908639e36555cb9a3c006833fd96ac7",
      "label": "哪裡可以查看家族規則說明？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055190181",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055190181",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "家族成員等級",
      "brief_summary": "次月一日重新計算",
      "labels": [
        "各項操作功能說明",
        "其他"
      ],
      "body_chars": 168
    },
    {
      "id": "kb_e908676bf8a9409090820da48f23791d",
      "label": "抽抽樂抽中獎項該如何兌換？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437402",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736437402",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "VIP幸運抽獎參加方",
      "labels": [],
      "body_chars": 112
    },
    {
      "id": "kb_e909346bc187470d98839bf3ed4bf849",
      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
      "file_type": "document",
      "source_file": "article_2489_e909346bc187.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "e909346b-c187-470d-9883-9bf3ed4bf849",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 39
    },
    {
      "id": "kb_e938cda790bd44d08d60e9ae01c6d4ad",
      "label": "欲使用儲值積分兌換商品或禮物需要提供哪些資訊？",
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      "version": 1.0,
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      "sub_type": "帳號ID兌換",
      "brief_summary": "需聯繫客服領取",
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    },
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      "id": "kb_e941eb651ec857d7a3210860db06df62",
      "label": "還沒在這裡驗證過的帳號要如何進行驗證？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675553964",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 11.0,
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      "sub_type": "身份驗證",
      "brief_summary": "依提示完成驗證操作",
      "labels": [
        "身份驗證",
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        "紅包功能",
        "操作指南",
        "帳號-/-登入問題"
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      "id": "kb_e96dd48264875cd58d0ff5e1e1200fc6",
      "label": "使用行動數據看直播時畫面頻繁跳出提示該怎麼處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3412164641",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3412164641",
      "version": 21.0,
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      "sub_type": "行動數據提示",
      "brief_summary": "切換後需重新開播",
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        "直播-/-主播功能",
        "顯示-/-系統異常"
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      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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    {
      "id": "kb_e99ab909a4b855d3bf28c2cb9bc5d589",
      "label": "會員首次尋緣可以免費嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055222785",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055222785",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "每日上線領取",
      "labels": [
        "會員相關",
        "會員-/-等級問題",
        "活動-/-任務問題"
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      "id": "kb_e9ba23b51261522ab8c31baddb9f5d7a",
      "label": "舊手機門號已換掉或停用，可以變更帳號登入方式嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748785",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748785",
      "version": 10.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "註銷後手機號碼綁定限",
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        "手機綁定",
        "註銷帳號",
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      "label": "若有開立統編需求該如何使用信用卡進行官網儲值？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730773233",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
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      "sub_type": "統編資訊",
      "brief_summary": "儲值統編取得",
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    {
      "id": "kb_e9d40551f6c45987abe5736a27a1c757",
      "label": "請問一堂課會有多少主播？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736831043",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736831043",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "課程主播人數",
      "brief_summary": "課程主播人數查詢",
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        "主播人數",
        "課程資訊",
        "資訊查詢"
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      "id": "kb_e9f0c846323e50e5ab7d4477d69387d2",
      "label": "系統是否有使用假帳號幫主播戳分數？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257535",
      "captured_at": "2026-09-19T11:55:55.608000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257535",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "帳號冒用與重複註冊",
      "brief_summary": "假帳號灌分質疑說明",
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        "帳號設定",
        "客服-/-服務諮詢",
        "其他"
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    {
      "id": "kb_e9fbde5373594b299ed3344af32bf416",
      "label": "線上儲值有哪些付款方式與優惠比例？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731391755",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "儲值規則",
      "brief_summary": "官網儲值方式及跨日限",
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      "id": "kb_ea186c3974aa57409fbcf044b3ce1a8d",
      "label": "背包裡的禮物背包為什麼現在還不能送出？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126737",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 19.0,
      "question_type": "禮物",
      "sub_type": "背包禮物領取",
      "brief_summary": "功能修復中",
      "labels": [
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        "功能修復中",
        "獎勵-/-禮物問題"
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      "label": "非白名單主播或用戶進入活動頁面的顯示權限為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4442128393",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "id": "kb_ea34a91061135dd9bba7c272109f0cb6",
      "label": "參加男女神活動時直播觀看時間沒有累積該怎麼處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460542",
      "captured_at": "2026-09-20T16:01:32.495000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460542",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "男女神活動",
      "brief_summary": "觀看時長未計入處理",
      "labels": [
        "觀看時長異常",
        "數據顯示問題",
        "功能異常",
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    {
      "id": "kb_ea407adb7853596b979bc0632ed6399b",
      "label": "浪花部分的發貨進度為何？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676176460",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 19.0,
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      "sub_type": "積分商品兌換",
      "brief_summary": "ATM轉帳帳號取得方",
      "labels": [
        "儲值問題",
        "浪花比率",
        "付款方式",
        "儲值-/-支付問題",
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    {
      "id": "kb_ea515b5bd1a75b3ba809de68c099f403",
      "label": "為什麼鑽石無法兌換浪花（浪頭香）？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675455557",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 8.0,
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      "sub_type": "鑽石兌換問題",
      "brief_summary": "上月開播收益不足",
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        "兌換問題",
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    {
      "id": "kb_ea67c6d507a75b68bd0b2ec56f645c11",
      "label": "如何開通電腦官網開播權限？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055091813",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055091813",
      "version": 12.0,
      "question_type": "直播",
      "sub_type": "直播開播方式",
      "brief_summary": "需簽約主播申請權限",
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        "其他問題",
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      "label": "請問客服人員可以提供個人社群媒體帳號嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501693",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "ea8ef6c5-459b-563d-a15d-53bfc978eb39",
      "source_id": "3738501693",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "客服支援",
      "brief_summary": "客服不提供社群帳號",
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      "id": "kb_ea926a6c7a0e44469d1dc7420429d1fa",
      "label": "儲值是否有單筆金額或每日管道次數的限制？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3591012376",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "回饋浪客活動",
      "brief_summary": "回饋活動建議處理",
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      "id": "kb_eac6f33835915b4c95af04cef07631d7",
      "label": "平台有哪些 VIP 活動與 9 月份重點活動？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677126722/VIP+9",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "eac6f338-3591-5b4c-95af-04cef07631d7",
      "source_id": "3677126722",
      "version": 48.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "提供浪號給客服登記",
      "labels": [
        "活動獎勵",
        "禮物發放",
        "客服協助",
        "活動-/-任務問題",
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      "id": "kb_eadca13d727d5ee9971fb8489b4dbeca",
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      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676766394",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 5.0,
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      "id": "kb_eadf70973b184855b52898396e4b871b",
      "label": "超級王牌遊戲出現異常導致虧損該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3878912006",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 1.0,
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      "sub_type": "第六戰",
      "brief_summary": "玩法與賠付規則",
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    {
      "id": "kb_eaf68ff788dd48659145fea5166ed736",
      "label": "活動單日榜單中獲得春宴先鋒永久勳章的規則與發放時間為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4413194252",
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      "contributor": "test Weaviate 2,719 snapshot",
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    {
      "id": "kb_eb4f3d4275e051f894db349c0a320423",
      "label": "單筆儲值五萬元是否只能使用信用卡付款？",
      "file_type": "document",
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      "label": "8月金曲賽的賽制、賽程與具體內容是什麼？",
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      "sub_type": "香檳炫彩大禮包",
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      "sub_type": "APP使用異常",
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      "version": 1.0,
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "effe7116-a803-4468-870a-14aa8bbe2e94",
      "source_id": "3677192413",
      "version": 1.0,
      "question_type": "其他",
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    },
    {
      "id": "kb_f022415b4bd54ef8ab2c09f8e02ddf4f",
      "label": "參加VIP抽抽樂活動抽中儲值積分該如何領取？",
      "file_type": "document",
      "source_file": "article_2557_f022415b4bd5.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f022415b-4bd5-4ef8-ab2c-09f8e02ddf4f",
      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
      "body_chars": 116
    },
    {
      "id": "kb_f022d81e6bf25f72a1fe04c42c7c2116",
      "label": "我在海外，請問海外更新下載點",
      "file_type": "document",
      "source_file": "article_2558_f022d81e6bf2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055550609",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f022d81e-6bf2-5f72-a1fe-04c42c7c2116",
      "source_id": "3055550609",
      "version": 2.0,
      "question_type": "帳號",
      "sub_type": "海外下載點",
      "brief_summary": "海外APP下載更新",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
      "body_chars": 94
    },
    {
      "id": "kb_f03948d2944356e0b8ebf830ca13b397",
      "label": "在新秀主播直播間倒數計時2分鐘時中途關播導致驚喜寶箱無法領取該怎麼辦？",
      "file_type": "document",
      "source_file": "article_2559_f03948d29443.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787335/2",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f03948d2-9443-56e0-b8eb-f830ca13b397",
      "source_id": "3733787335",
      "version": 8.0,
      "question_type": "活動",
      "sub_type": "直播小遊戲",
      "brief_summary": "直播寶箱無法領取排查",
      "labels": [
        "產品功能",
        "寶箱說明",
        "活動-/-任務問題"
      ],
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      "id": "kb_f03d5445a3c0557f88de135aade574b3",
      "label": "詢問蘋果手機相關問題或提供代碼 6671277 該如何處理？",
      "file_type": "document",
      "source_file": "article_2560_f03d5445a3c0.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677913202/6671277",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f03d5445-a3c0-557f-88de-135aade574b3",
      "source_id": "3677913202",
      "version": 63.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "儲值問題",
        "匯款儲值",
        "客服申請",
        "儲值-/-支付問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "其他",
        "帳號-/-登入問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1492
    },
    {
      "id": "kb_f04235821a4057c2849e1702a7156f94",
      "label": "邀請碼去哪獲得？",
      "file_type": "document",
      "source_file": "article_2561_f04235821a40.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054567797",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f0423582-1a40-57c2-849e-1702a7156f94",
      "source_id": "3054567797",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "邀請碼",
      "brief_summary": "特殊活動取得",
      "labels": [
        "任務中心相關"
      ],
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    },
    {
      "id": "kb_f050e2fc890650269705c05c7055481b",
      "label": "請問智凱有沒有幫主播打活動？",
      "file_type": "document",
      "source_file": "article_2562_f050e2fc8906.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437522",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f050e2fc-8906-5026-9705-c05c7055481b",
      "source_id": "3736437522",
      "version": 11.0,
      "question_type": "支援",
      "sub_type": "主播活動",
      "brief_summary": "無人數限制",
      "labels": [
        "家族群組",
        "功能限制",
        "客服-/-服務諮詢"
      ],
      "body_chars": 624
    },
    {
      "id": "kb_f05fdb5e84945be1888c2e41b971d959",
      "label": "如何建議未來活動的背包禮物改為手動領取，而非自動發放？",
      "file_type": "document",
      "source_file": "article_2563_f05fdb5e8494.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736174740",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f05fdb5e-8494-5be1-888c-2e41b971d959",
      "source_id": "3736174740",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "背包禮物",
      "brief_summary": "建議改為手動領取",
      "labels": [
        "用戶建議",
        "活動功能",
        "禮物發放"
      ],
      "body_chars": 209
    },
    {
      "id": "kb_f0621b56f33451e8b6fe0256976c0133",
      "label": "積分兌換主播推薦需要多少積分？扣除後何時會設置？",
      "file_type": "document",
      "source_file": "article_2564_f0621b56f334.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830408",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f0621b56-f334-51e8-b6fe-0256976c0133",
      "source_id": "3736830408",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "積分商品兌換",
      "brief_summary": "開播時使用且兌換後不",
      "labels": [
        "積分兌換",
        "商品使用",
        "功能說明",
        "積分-/-兌換問題"
      ],
      "body_chars": 326
    },
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      "id": "kb_f063f8db3d875d4787ad82a018b8a28b",
      "label": "4折黑金嘉年華活動中，主播收到的收益是否以4折計算？",
      "file_type": "document",
      "source_file": "article_2565_f063f8db3d87.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438042/4+4",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f063f8db-3d87-5d47-87ad-82a018b8a28b",
      "source_id": "3736438042",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "黑金嘉年華活動",
      "brief_summary": "黑金嘉年華主播收益計",
      "labels": [
        "活動收益",
        "收益計算",
        "活動規則"
      ],
      "body_chars": 163
    },
    {
      "id": "kb_f0938711ee565e528c50e3b8c706d837",
      "label": "我的動態貼文為何被判定不當並導致帳號限制？誰檢舉了我的帳號？",
      "file_type": "document",
      "source_file": "article_2566_f0938711ee56.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345288",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f0938711-ee56-5e52-8c50-e3b8c706d837",
      "source_id": "3732345288",
      "version": 2.0,
      "question_type": "支援",
      "sub_type": "帳號封鎖問題",
      "brief_summary": "動態違規帳號限制",
      "labels": [
        "帳號限制",
        "內容違規",
        "貼文管理"
      ],
      "body_chars": 334
    },
    {
      "id": "kb_f0b5b6b4cdd45399963850596de02fb3",
      "label": "投資持續虧損且等待時間過長該怎麼處理？",
      "file_type": "document",
      "source_file": "article_2567_f0b5b6b4cdd4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748703",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f0b5b6b4-cdd4-5399-9638-50596de02fb3",
      "source_id": "3737748703",
      "version": 25.0,
      "question_type": "支援",
      "sub_type": "帳號與客訴處理",
      "brief_summary": "投資虧損客服處理",
      "labels": [
        "檢舉問題",
        "違規行為",
        "客服-/-服務諮詢"
      ],
      "body_chars": 852
    },
    {
      "id": "kb_f0e702a298b45a0bb5e300c7d29dc9b8",
      "label": "如何申請更換網路線？",
      "file_type": "document",
      "source_file": "article_2568_f0e702a298b4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731459865",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f0e702a2-98b4-5a0b-b5e3-00c7d29dc9b8",
      "source_id": "3731459865",
      "version": 18.0,
      "question_type": "直播",
      "sub_type": "直播資格與線路設定",
      "brief_summary": "重新開播生效",
      "labels": [
        "直播問題",
        "線路更換",
        "網路連線"
      ],
      "body_chars": 338
    },
    {
      "id": "kb_f10cb4658cde5ee28059a6efb51f9b4c",
      "label": "萬大賞分的主播有什麼特權？",
      "file_type": "document",
      "source_file": "article_2569_f10cb4658cde.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3949330485/2025-+-",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f10cb465-8cde-5ee2-8059-a6efb51f9b4c",
      "source_id": "3949330485",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "第三季度大賞補位賽",
      "brief_summary": "季度大賞補位賽活動",
      "labels": [],
      "body_chars": 1333
    },
    {
      "id": "kb_f128c51a1d214298b0a51a4f6ab6c6b3",
      "label": "VIP幸運抽抽樂要在哪裡抽取與操作？",
      "file_type": "document",
      "source_file": "article_2570_f128c51a1d21.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731951780",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f128c51a-1d21-4298-b0a5-1a4f6ab6c6b3",
      "source_id": "3731951780",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "活動結束後聯繫客服",
      "labels": [],
      "body_chars": 117
    },
    {
      "id": "kb_f14aad87cdf359d9bec808714eba5ed0",
      "label": "我的月圓中秋X3活動獎勵發放了嗎？",
      "file_type": "document",
      "source_file": "article_2571_f14aad87cdf3.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787568/X3",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f14aad87-cdf3-59d9-bec8-08714eba5ed0",
      "source_id": "3733787568",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "月圓中秋X3獎勵領取",
      "labels": [
        "活動獎勵",
        "獎勵領取",
        "客服協助"
      ],
      "body_chars": 498
    },
    {
      "id": "kb_f17e39fc46ac5b429fe29dc0ea91a711",
      "label": "如何查詢主播相關物品的寄送進度？",
      "file_type": "document",
      "source_file": "article_2572_f17e39fc46ac.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737126496",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f17e39fc-46ac-5b42-9fe2-9dc0ea91a711",
      "source_id": "3737126496",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "禮物顯示異常",
        "主播功能",
        "開播問題",
        "收益-/-鑽石問題",
        "獎勵-/-禮物問題",
        "活動-/-任務問題",
        "其他"
      ],
      "body_chars": 579
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      "id": "kb_f18a0fb5d08451d49f40b5e07723b960",
      "label": "請問有提供微信的官網或微信儲值管道嗎？",
      "file_type": "document",
      "source_file": "article_2573_f18a0fb5d084.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493900",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f18a0fb5-d084-51d4-9f40-b5e07723b960",
      "source_id": "3731493900",
      "version": 8.0,
      "question_type": "儲值",
      "sub_type": "微信儲值",
      "brief_summary": "微信儲值管道查詢",
      "labels": [
        "活動規則",
        "儲值問題",
        "加碼活動",
        "儲值-/-支付問題"
      ],
      "body_chars": 706
    },
    {
      "id": "kb_f1a278d3b71953e0b72b9c27f0f52448",
      "label": "單筆儲值 5 萬元可以使用匯款的方式進行儲值嗎？",
      "file_type": "document",
      "source_file": "article_2574_f1a278d3b719.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679158369/5",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f1a278d3-b719-53e0-b72b-9c27f0f52448",
      "source_id": "3679158369",
      "version": 19.0,
      "question_type": "其他",
      "sub_type": "藍心儲值",
      "brief_summary": "取得轉帳帳號步驟",
      "labels": [
        "儲值問題",
        "轉帳",
        "支付方式",
        "轉帳教學",
        "付款方式",
        "儲值上限",
        "儲值-/-支付問題"
      ],
      "body_chars": 783
    },
    {
      "id": "kb_f1adc3526edc456890e3a2112fcf5b57",
      "label": "商品寄出時會另外發送通知嗎？",
      "file_type": "document",
      "source_file": "article_2575_f1adc3526edc.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830610",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f1adc352-6edc-4568-90e3-a2112fcf5b57",
      "source_id": "3736830610",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "",
      "brief_summary": "製作中商品寄送時間",
      "labels": [],
      "body_chars": 33
    },
    {
      "id": "kb_f1c06c96b415403c942c93a56d1634d7",
      "label": "618 年中狂歡檔期活動時間與獎勵領取方式為何？",
      "file_type": "document",
      "source_file": "article_2576_f1c06c96b415.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f1c06c96-b415-403c-942c-93a56d1634d7",
      "source_id": "4218486809",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
      "body_chars": 64
    },
    {
      "id": "kb_f1df115f8b1b51f9aadfeb1ae7d836eb",
      "label": "送花束時可以匿名或隱藏送禮人資訊嗎？",
      "file_type": "document",
      "source_file": "article_2577_f1df115f8b1b.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736436915",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f1df115f-8b1b-51f9-aadf-eb1ae7d836eb",
      "source_id": "3736436915",
      "version": 20.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送匿名性",
      "brief_summary": "聯繫客服提供贈送資訊",
      "labels": [
        "禮物贈送",
        "主播互動",
        "積分兌換",
        "實體禮物寄送",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 1656
    },
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      "id": "kb_f201507a19fa5173a13f3b75cea6f3aa",
      "label": "如何更改內建設定的付款方式？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460461",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731460461",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "付款方式",
      "brief_summary": "更改付款方式",
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        "付款設定",
        "手機設定",
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      "label": "直播間內無法儲值該怎麼辦？有什麼儲值限制與替代管道？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405164",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736405164",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "儲值問題",
      "brief_summary": "直播間儲值失敗處理",
      "labels": [
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        "儲值獎勵",
        "產品功能",
        "儲值-/-支付問題"
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    },
    {
      "id": "kb_f289f66cc54659f4b541da42b98978f0",
      "label": "家族成員有哪些權益呢？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3054567762",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f289f66c-c546-59f4-b541-da42b98978f0",
      "source_id": "3054567762",
      "version": 2.0,
      "question_type": "會員",
      "sub_type": "家族成員等級",
      "brief_summary": "專屬勛章進場特效",
      "labels": [
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      ],
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    },
    {
      "id": "kb_f2aa15093ebe5eb39e8697a57989b50e",
      "label": "主播想解除禁言或禁觀看該如何使用？",
      "file_type": "document",
      "source_file": "article_2581_f2aa15093ebe.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055288386",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055288386",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "內容管理",
      "brief_summary": "解除禁言禁觀看操作流",
      "labels": [
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      ],
      "body_chars": 134
    },
    {
      "id": "kb_f2e67e7d73615a1ba3318b2f579f9c97",
      "label": "週年活動第一階段的抽獎結果與參與方式為何？",
      "file_type": "document",
      "source_file": "article_2582_f2e67e7d7361.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731493016",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731493016",
      "version": 7.0,
      "question_type": "活動",
      "sub_type": "週年活動",
      "brief_summary": "週年活動抽獎查詢",
      "labels": [
        "活動查詢",
        "抽獎結果",
        "活動-/-任務問題"
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      "id": "kb_f3308c6b25f15fc5990584cde2e405b5",
      "label": "為什麼APP上六年前跟其他用戶的私訊對話紀錄會不見？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055124543/APP",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f3308c6b-25f1-5fc5-9905-84cde2e405b5",
      "source_id": "3055124543",
      "version": 17.0,
      "question_type": "其他",
      "sub_type": "私訊功能問題",
      "brief_summary": "主播招募申請方式",
      "labels": [
        "其他問題",
        "主播申請",
        "簽約主播",
        "合作洽詢",
        "客服-/-服務諮詢",
        "直播-/-主播功能",
        "顯示-/-系統異常",
        "其他"
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      "label": "活動已經結束但介面仍顯示「補任務」按鈕還可以補任務嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732345166",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f338e0a9-f289-5c71-8673-76750e3cd0fb",
      "source_id": "3732345166",
      "version": 9.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "",
      "labels": [
        "會員權益",
        "補發確認",
        "時長查詢",
        "活動-/-任務問題",
        "其他"
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      "body_chars": 278
    },
    {
      "id": "kb_f341155f83ce52cfa57e07e7193652b1",
      "label": "非台灣用戶可以提領活動獎金嗎？",
      "file_type": "document",
      "source_file": "article_2585_f341155f83ce.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056238652",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f341155f-83ce-52cf-a57e-07e7193652b1",
      "source_id": "3056238652",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "活動獎勵",
      "brief_summary": "非台灣用戶可領取",
      "labels": [
        "儲值及收益提領相關問題"
      ],
      "body_chars": 267
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    {
      "id": "kb_f35b745d58fd42c4bb0f7a3cf1bddeb2",
      "label": "年度盛典席位轉讓後受讓方該如何入場與領取邀請函？",
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      "source_file": "article_2586_f35b745d58fd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f35b745d-58fd-42c4-bb0f-7a3cf1bddeb2",
      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
      "labels": [],
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    },
    {
      "id": "kb_f35ca12293fe4d9892a037ba595d2139",
      "label": "環遊探險家海島篇的環遊轉盤活動規則與獎勵內容為何？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4393992497",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f35ca122-93fe-4d98-92a0-37ba595d2139",
      "source_id": "4393992497",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "環遊探險家海島篇",
      "brief_summary": "環遊轉盤活動規則獎勵",
      "labels": [],
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    },
    {
      "id": "kb_f36a99ff820d5fdea9c007974eef18cd",
      "label": "如何獲得紅包雨火箭抱枕？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3679027278",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f36a99ff-820d-5fde-a9c0-07974eef18cd",
      "source_id": "3679027278",
      "version": 7.0,
      "question_type": "其他",
      "sub_type": "紅包雨火箭抱枕",
      "brief_summary": "積分兌換火箭抱枕",
      "labels": [
        "獎品兌換",
        "活動獎勵",
        "實體獎品",
        "獎勵領取",
        "實體獎勵"
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    {
      "id": "kb_f371c43acd565a74a847b0ecf91ab0cb",
      "label": "鑽石收益怎麼提領？",
      "file_type": "document",
      "source_file": "article_2589_f371c43acd56.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057188944",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f371c43a-cd56-5a74-a847-b0ecf91ab0cb",
      "source_id": "3057188944",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "浪花錢包",
      "brief_summary": "背包禮物鑽石收益說明",
      "labels": [
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    {
      "id": "kb_f37267dde4ae530494e14f99da08346a",
      "label": "請問何時能收到處理進度與答覆？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676504250",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 11.0,
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      "sub_type": "",
      "brief_summary": "特效問題處理進度查詢",
      "labels": [
        "補發領取",
        "道具發送",
        "背包領取",
        "客服-/-服務諮詢"
      ],
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    {
      "id": "kb_f3748f28a4b559e9a42f9e3b981ee9a6",
      "label": "如何正確描述服務與操作問題？",
      "file_type": "document",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3620274178",
      "version": 10.0,
      "question_type": "支援",
      "sub_type": "客服問題描述",
      "brief_summary": "僅支援LINE一般客",
      "labels": [
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        "客服-/-服務諮詢"
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      "id": "kb_f380240c9daf54409e2b04b98ceaff98",
      "label": "使用 BBMSL 儲值後未領到活動人氣該怎麼辦？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731555390/BBMSL",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731555390",
      "version": 6.0,
      "question_type": "儲值",
      "sub_type": "BBMSL儲值管道",
      "brief_summary": "符合活動資格",
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        "支付方式"
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      "id": "kb_f3916ef0fadd5d78af3f9bdd2718c91e",
      "label": "在喵喵咖啡館活動配對成功未收到旋轉迷因貓道具該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732963721",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "貓狗凝視活動",
      "brief_summary": "儲值滿額累積抽獎次數",
      "labels": [
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        "活動登記",
        "獎勵兌換",
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        "活動-/-任務問題",
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      "id": "kb_f39c75821b2158b58bad9fef609902bb",
      "label": "cm活動中，平均需要多少成本才能完成？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4054581269",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "4054581269",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "心動距離",
      "brief_summary": "活動時間與任務規則",
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      "brief_summary": "外國用戶儲值管道限制",
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      "label": "購買 MyCard 點數無法儲值浪花該如何退款？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677847649/MyCard",
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      "sub_type": "儲值未到帳問題",
      "brief_summary": "超商交易資料上傳延遲",
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        "儲值未到帳",
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      "label": "可以幫忙提前清除前一個帳號綁定的電話號碼嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786063",
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      "version": 13.0,
      "question_type": "帳號",
      "sub_type": "帳號資料綁定管理",
      "brief_summary": "無法人工提前清除電話",
      "labels": [
        "帳號登入",
        "找回帳號",
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      "id": "kb_f3e297ab178f47d99cc754766d16bd47",
      "label": "寄送給主播的包裹是當天寄出當天送達嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677749337",
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      "source_id": "3677749337",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "主播贈送項目",
      "brief_summary": "官方連結比例待確認",
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    {
      "id": "kb_f3e39778c7fe5a57a2fb2f4fed4a8eb9",
      "label": "LINE帳號被盜導致專屬客服管道不見該怎麼處理",
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      "source_file": "article_2599_f3e39778c7fe.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3678503077/LINE",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "帳號找回",
      "brief_summary": "前百名享專屬客服與獎",
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      "sub_type": "行駛時間",
      "brief_summary": "平假日服務時段",
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      "label": "傳送門使用後直播間會有什麼變化？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3812655130/Live",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3812655130",
      "version": 3.0,
      "question_type": "會員",
      "sub_type": "貴族等級身份",
      "brief_summary": "月儲值需達400萬台",
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      "id": "kb_f48b99159c885f5c8a46b1da5a8cc637",
      "label": "通話過程中聲音太小該怎麼辦？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257550",
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      "sub_type": "直播問題",
      "brief_summary": "通話聲音過小處理",
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        "顯示-/-系統異常"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "年度回顧",
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      "id": "kb_f497512c847448da883d2e9abb1ffce3",
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      "version": 1.0,
      "question_type": "活動",
      "sub_type": "活動禮物取得",
      "brief_summary": "端午背包獎勵獲得",
      "labels": [],
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    },
    {
      "id": "kb_f49fa7cdef155bba99367aa697b06b03",
      "label": "發票中獎了要怎麼領獎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057287183",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 5.0,
      "question_type": "其他",
      "sub_type": "中獎發票領獎",
      "brief_summary": "隔月六日起超商列印",
      "labels": [
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        "發票兌獎",
        "中獎兌換"
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      "label": "儲值後可以申請退款嗎？",
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      "source_id": "3737748261",
      "version": 1.0,
      "question_type": "儲值",
      "sub_type": "街口退款",
      "brief_summary": "街口儲值退款政策",
      "labels": [],
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    },
    {
      "id": "kb_f4b67c0a86f25864b1141a5f46e49e25",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460987",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "倍率異常",
      "brief_summary": "遊戲賠率機制反應",
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        "入帳延遲",
        "遊戲幣",
        "顯示-/-系統異常",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 2.0,
      "question_type": "支援",
      "sub_type": "直播間管理員管理",
      "brief_summary": "聯繫平台管理員",
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        "主播招募",
        "合作洽詢"
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738501290",
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      "source_id": "3738501290",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "機會中獎單",
      "brief_summary": "逾期帳戶資料補交",
      "labels": [
        "帳戶資料",
        "資料補交",
        "獎金發放"
      ],
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      "label": "使用安卓裝置儲值未收到商品時該如何查詢 Google GPA 訂單編號？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676439067/Google+GPA",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 20.0,
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      "sub_type": "Google Play 訂單憑證",
      "brief_summary": "需提供完整寄件資料",
      "labels": [
        "補寄發票",
        "中獎發票",
        "資料提供",
        "客服-/-服務諮詢",
        "儲值-/-支付問題"
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      "label": "遊戲過程中頻繁出現飄頻或斷線問題該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676340292",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 8.0,
      "question_type": "其他",
      "sub_type": "小遊戲服務與異常處理",
      "brief_summary": "重新啟動並提供錄影",
      "labels": [
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        "功能故障",
        "應用程式問題"
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      "id": "kb_f55edba3991d513290f8c02601f636c3",
      "label": "怎麼知道我自己的主播等級？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057156146",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3057156146",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "主播等級規則",
      "brief_summary": "查看目前等級途徑",
      "labels": [
        "浪live帳號及登入連線問題"
      ],
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      "id": "kb_f58f956bcfab582d887392cc6aec9d48",
      "label": "中秋節活動勳章的獲得日期與遊玩時間為何不同？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438416",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736438416",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "月圓中秋活動",
      "brief_summary": "中秋活動勳章時間差異",
      "labels": [
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        "日期說明",
        "勳章獲取"
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      "label": "使用者反映性別與性向的設定與分類建議該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437247",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 10.0,
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      "sub_type": "性別與性向設定",
      "brief_summary": "性別與性向設定建議處",
      "labels": [
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        "產品功能",
        "直播-/-主播功能",
        "客服-/-服務諮詢",
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      "id": "kb_f59516beb54f41b6badbc4b8f1c49f03",
      "label": "贈送或收到禮物百萬加冕後為什麼沒有獲得個人主頁裝飾？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772209",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3730772209",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "炫彩小帝王特效",
      "brief_summary": "炫彩小帝王特效未顯示",
      "labels": [],
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    {
      "id": "kb_f5b0cd3da183527c9ab8f0302b2586c6",
      "label": "浪直播禮物上顯示「返」字是什麼意思？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055157874",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3055157874",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "禮物標示機制",
      "brief_summary": "四種顏色代表不同身份",
      "labels": [
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        "獎勵-/-禮物問題"
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      "body_chars": 300
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      "id": "kb_f5b644d486a65221805c936f2311083e",
      "label": "是否可以到總公司現場以現金儲值大額款項？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257078",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257078",
      "version": 2.0,
      "question_type": "儲值",
      "sub_type": "現金儲值",
      "brief_summary": "現場現金儲值詢問",
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        "現金儲值",
        "儲值問題"
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      "id": "kb_f5c80f466880502e9d9fc8208d02fa3c",
      "label": "如何獲得特殊靓號？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737323410",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737323410",
      "version": 3.0,
      "question_type": "直播",
      "sub_type": "專屬靚號",
      "brief_summary": "主播專屬靚號取得",
      "labels": [
        "號碼申請",
        "服務諮詢"
      ],
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    },
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      "id": "kb_f5cfe61479dc5857b212e5d9c67ad67e",
      "label": "為什麼在人氣頭條關卡中收到了足額禮物卻仍判定任務未完成？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736830706",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736830706",
      "version": 9.0,
      "question_type": "活動",
      "sub_type": "頭條關卡活動",
      "brief_summary": "按期發送浪花",
      "labels": [
        "儲值活動",
        "活動說明",
        "浪花發送",
        "活動-/-任務問題",
        "其他"
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      "body_chars": 606
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      "label": "輸入代碼 2033134 是要兌換 VIP 人氣商品嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737256700/2033134+VIP",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f5d4407f-0839-5e9e-bd1c-912d2deb9ef2",
      "source_id": "3737256700",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "積分獎品兌換",
      "brief_summary": "提供兌換資訊給客服",
      "labels": [
        "積分兌換",
        "商品兌換",
        "功能操作",
        "積分-/-兌換問題"
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      "body_chars": 244
    },
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      "label": "主播如何晉級到決賽？",
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      "source_id": "4365844582",
      "version": 3.0,
      "question_type": "活動",
      "sub_type": "金曲聲浪 - 演唱會",
      "brief_summary": "金曲賽制改回早期規則",
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      "id": "kb_f5e8df56b96752008414d2a0949e17ff",
      "label": "已結束活動頁面移除建議的處理方式？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733455327",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733455327",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "已結束活動頁面移除",
      "brief_summary": "儲值活動轉換頁面",
      "labels": [
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        "功能優化"
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732214435",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3732214435",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "天籟守護者成就",
      "brief_summary": "天籟守護者成就未獲得",
      "labels": [
        "成就未獲得",
        "禮物功能",
        "獎勵問題"
      ],
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      "label": "許願池幸運時刻轉盤中獎機率過低，是否正常？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786379",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786379",
      "version": 4.0,
      "question_type": "活動",
      "sub_type": "幸運時刻倍率",
      "brief_summary": "幸運時刻倍率異常處理",
      "labels": [
        "抽獎機率",
        "遊戲機制",
        "活動問題"
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      "id": "kb_f60d0a64c3325b2e90ea4afb067bd92e",
      "label": "設備顯示異常時該如何處理？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536978",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736536978",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "圖片傳送",
      "brief_summary": "傳送圖片系統卡住",
      "labels": [
        "特效異常",
        "顯示問題",
        "功能異常"
      ],
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      "id": "kb_f6193ae12f18538a81cd3ba1598ab308",
      "label": "儲值99浪花後，活動規則中提到的『9天』是什麼意思？是需要完成9天的任務嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676307593/99+9+9",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676307593",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "浪花儲值活動",
      "brief_summary": "累積完成九天任務",
      "labels": [
        "活動任務問題",
        "任務規則",
        "儲值活動"
      ],
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    },
    {
      "id": "kb_f6310d5f21f34fc7be8dd35adcf27511",
      "label": "盛典活動名額還有剩餘嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3811147787",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "年度盛典活動",
      "brief_summary": "年度盛典席位轉讓入場",
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    {
      "id": "kb_f6452cac4f1647e884be31c11436619d",
      "label": "為什麼活動頁面的短影音專區未正常顯示貼文？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055452279",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f6452cac-4f16-47e8-84be-31c11436619d",
      "source_id": "3055452279",
      "version": 1.0,
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    },
    {
      "id": "kb_f65e9d4f3fe457d89a41b42f193bc094",
      "label": "特效補發後要如何確認是否已收到？",
      "file_type": "document",
      "source_file": "article_2629_f65e9d4f3fe4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461796",
      "captured_at": "2026-09-19T11:55:56.779000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731461796",
      "version": 7.0,
      "question_type": "禮物",
      "sub_type": "禮物異常",
      "brief_summary": "送禮特效未顯示處理",
      "labels": [
        "道具發送",
        "背包查詢",
        "客服協助"
      ],
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    {
      "id": "kb_f68267f503335e3f8a60ec13c5d1c6bb",
      "label": "使用現金轉帳儲值有金額限制嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536020",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3736536020",
      "version": 5.0,
      "question_type": "儲值",
      "sub_type": "儲值額度限制",
      "brief_summary": "ATM繳費或客服開戶",
      "labels": [
        "儲值問題",
        "轉帳限額",
        "突破限額"
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      "id": "kb_f68352fd8c1156bbb51f338d31ca9c47",
      "label": "贈送給主播的紅包雨火箭抱枕寄出了嗎？",
      "file_type": "document",
      "source_file": "article_2631_f68352fd8c11.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737322912",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737322912",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "禮物贈送與收回",
      "brief_summary": "查詢斗篷受贈主播",
      "labels": [
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        "贈送問題",
        "配送查詢",
        "活動獎勵"
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    {
      "id": "kb_f6a0f094af785829a67b478f3814d971",
      "label": "1、2月的中獎發票現在還可以領取嗎？",
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      "source_file": "article_2632_f6a0f094af78.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737125812/1+2",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737125812",
      "version": 13.0,
      "question_type": "其他",
      "sub_type": "發票兌換浪花",
      "brief_summary": "過期發票領取與活動獎",
      "labels": [
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        "積分發放",
        "活動問題",
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      "id": "kb_f6a42f3a8e2759c0941a99e195e38c33",
      "label": "主播要達成什麼條件才能創建家族群組呢？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3056337093",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3056337093",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "主播活動",
      "brief_summary": "需5名1K成員",
      "labels": [
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      ],
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    },
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      "id": "kb_f6ba3716f1695733bcaf16dce4962a07",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667924/11",
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      "source_id": "3676667924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
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    {
      "id": "kb_f6c158d7edf55d9ea9e700feb8af1ec9",
      "label": "請問活動登記是否可以直接在客服對話中進行？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675553892",
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      "source_id": "3675553892",
      "version": 5.0,
      "question_type": "支援",
      "sub_type": "手機號碼解綁",
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      "id": "kb_f6dfe7619d2651439efbdb336e445da8",
      "label": "這個平台是官方經營的嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736535202",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 3.0,
      "question_type": "其他",
      "sub_type": "官方驗證",
      "brief_summary": "LINE官方經營的帳",
      "labels": [
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        "官方驗證"
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      "id": "kb_f71fb65d4900537ca911e0e445f5d4eb",
      "label": "浪LIVE目前有抽抽樂活動嗎？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749073/LIVE",
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      "version": 5.0,
      "question_type": "活動",
      "sub_type": "抽抽樂",
      "brief_summary": "浪LIVE抽抽樂活動",
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        "儲值活動",
        "抽獎活動"
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      "id": "kb_f755552c4f61586485f520c87a6f3370",
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      "version": 5.0,
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      "question_type": "活動",
      "sub_type": "花寄七夕・蒲葵拾芳",
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    {
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      "question_type": "儲值",
      "sub_type": "藍新儲值名額預訂",
      "brief_summary": "藍新儲值中獎領獎",
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      "label": "生日祝福跑馬燈可以再次顯示嗎？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731460597",
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      "sub_type": "生日跑馬燈",
      "brief_summary": "生日跑馬燈重現",
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      "author": "LangLive KB",
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      "version": 8.0,
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      "sub_type": "成就玩法說明",
      "brief_summary": "活動白名單查詢",
      "labels": [
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        "參賽資格",
        "資訊查詢",
        "活動-/-任務問題"
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    {
      "id": "kb_f838920c384257c995e33dcfca8aa974",
      "label": "官網購物有提供分期付款的功能嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772047",
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      "version": 14.0,
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      "sub_type": "付款方式",
      "brief_summary": "ATM或網銀APP操",
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      "id": "kb_f8803ba58d3b54879fdcdaedf361934a",
      "label": "客服如何確認我的身份？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737093830",
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      "version": 2.0,
      "question_type": "支援",
      "sub_type": "違規檢舉",
      "brief_summary": "用戶盜名不予停權",
      "labels": [
        "身份驗證",
        "帳號問題",
        "資料核對"
      ],
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      "label": "收到扣款簡訊但帳號顯示沒有會員該如何處理？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737748988",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748988",
      "version": 16.0,
      "question_type": "會員",
      "sub_type": "會員購買與獎勵",
      "brief_summary": "重新訂閱會員",
      "labels": [
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        "資格證明",
        "截圖問題",
        "會員-/-等級問題",
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    {
      "id": "kb_f8f5a73c9218556ca7288e5e996b97f1",
      "label": "浪Live可以使用MyCard儲值嗎？",
      "file_type": "document",
      "source_file": "article_2647_f8f5a73c9218.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737747570/Live+MyCard",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737747570",
      "version": 12.0,
      "question_type": "活動",
      "sub_type": "浪花儲值活動",
      "brief_summary": "改用Funpoint",
      "labels": [
        "儲值問題",
        "支付方式",
        "mycard停用",
        "金流異常"
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      "id": "kb_f8f637c2515c59b993e2fcbc90c3e985",
      "label": "合成告白氣球後背包找不到怎麼辦？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772317",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "f8f637c2-515c-59b9-93e2-fcbc90c3e985",
      "source_id": "3730772317",
      "version": 11.0,
      "question_type": "其他",
      "sub_type": "告白氣球後背包",
      "brief_summary": "合成氣球背包道具消失",
      "labels": [
        "道具異常",
        "購買問題",
        "背包顯示"
      ],
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      "id": "kb_f9195f015f945093a82ccd2bcf786300",
      "label": "如何在平台贈送會員？贈送會員有哪些限制？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092605",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737092605",
      "version": 3.0,
      "question_type": "禮物",
      "sub_type": "會員贈送功能",
      "brief_summary": "僅限APP操作",
      "labels": [
        "會員贈送",
        "產品功能",
        "使用限制"
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    },
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      "id": "kb_f930ba9389d9597b8fedc4c22ad38262",
      "label": "是否可以新增釣魚小遊戲及相關機制？",
      "file_type": "document",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3735093730",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 6.0,
      "question_type": "會員",
      "sub_type": "魚池遊戲最小化功能",
      "brief_summary": "轉達相關單位評估",
      "labels": [
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        "產品優化",
        "遊戲功能"
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      "id": "kb_f93549431d6a57df830cdcb591aff2b3",
      "label": "如何將我的出席機會轉讓給其他人？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736438519",
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      "source_id": "3736438519",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "盛典席位轉讓",
      "brief_summary": "轉讓取消原因不明",
      "labels": [
        "機會轉讓",
        "權益轉移",
        "客服協助"
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      "id": "kb_f936d7336cf54007a21c4e6894e074dc",
      "label": "儲值後是否有抽抽樂次數與人氣禮物可以領取？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675979821",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675979821",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "抽抽樂活動",
      "brief_summary": "兌換商品支持主播",
      "labels": [],
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      "id": "kb_f994aea60db35675afb57aecdf2c5edf",
      "label": "浪的簽約主播如果去抖音播語音廳可以嗎？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "sub_type": "主播簽約管理",
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        "帳號狀態",
        "主播身份",
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      "label": "618年中狂歡檔與端午加碼活動的活動時間為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "version": 1.0,
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      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
      "labels": [],
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      "id": "kb_f9dae4e9062e5f91851a45d0ad9850b2",
      "label": "中獎者如果沒有找客服登記兌換浪花該怎麼辦？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786131",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3733786131",
      "version": 11.0,
      "question_type": "活動",
      "sub_type": "活動1登記組數更改",
      "brief_summary": "浪花消耗10萬更改登",
      "labels": [
        "儲值方式",
        "浪花比例",
        "儲值優惠",
        "收益-/-鑽石問題",
        "儲值-/-支付問題",
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      "id": "kb_f9f964fbc291505f978d2481d5956d51",
      "label": "活動勳章和小遊戲是機率開出的嗎？",
      "file_type": "document",
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      "source_location": null,
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      "contributor": "test Weaviate 2,719 snapshot",
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      "version": 12.0,
      "question_type": "活動",
      "sub_type": "儲值贈禮活動",
      "brief_summary": "提供浪LIVE ID",
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        "活動-/-任務問題"
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      "id": "kb_fa162af5e92c59b3b4cba79ba4d1e290",
      "label": "2026 浪LIVE·春之饗宴活動中一張春宴會員票可增加多少積分？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675652264/2026+LIVE",
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      "version": 30.0,
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      "sub_type": "浪花任務成就",
      "brief_summary": "浪花任務送禮規則",
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        "主播禮物",
        "禮物贈送",
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        "虛寶贈送",
        "客服處理",
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      "label": "貴族爵位達到最高等級後，當月多儲值的浪花是否會保留到下個月？",
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      "version": 3.0,
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      "sub_type": "貴族爵位等級規則",
      "brief_summary": "浪花每月歸零",
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        "會員權益"
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      "version": 1.0,
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      "sub_type": "遊戲直播卡頓載入緩慢",
      "brief_summary": "直播間卡頓斷線排查",
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      "version": 25.0,
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      "sub_type": "浪花入帳問題",
      "brief_summary": "查詢儲值紀錄",
      "labels": [
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        "入帳確認",
        "獎勵發放",
        "儲值入帳",
        "活動獎勵",
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        "入帳查詢",
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      "version": 1.0,
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      "sub_type": "儲值優惠",
      "brief_summary": "萬元儲值優惠查詢",
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      "label": "紅包雨過了午夜12點後，為什麼不能立即搶領？",
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      "source_id": "3736406075",
      "version": 2.0,
      "question_type": "禮物",
      "sub_type": "紅包功能",
      "brief_summary": "系統紅包丟失處理",
      "labels": [
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        "時間計算"
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      "label": "直播中途離開鏡頭會被系統關播嗎？",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737748825",
      "version": 9.0,
      "question_type": "直播",
      "sub_type": "離開鏡頭關播",
      "brief_summary": "直播離席關播處理",
      "labels": [
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        "系統判斷",
        "場次計算",
        "直播-/-主播功能"
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      "id": "kb_faa9c2b46c03551e9d65ff737bcb0502",
      "label": "月首儲積分加倍送活動需要 VIP 身分嗎？積分如何計算？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736405345/VIP",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "faa9c2b4-6c03-551e-9d65-ff737bcb0502",
      "source_id": "3736405345",
      "version": 12.0,
      "question_type": "其他",
      "sub_type": "儲值方式",
      "brief_summary": "微信儲值積分規則",
      "labels": [
        "積分查詢",
        "帳戶功能",
        "積分-/-兌換問題",
        "活動-/-任務問題"
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    },
    {
      "id": "kb_fab46613cd7e5fcda2ee3596fc236308",
      "label": "不同帳號之間的積分可以合併或轉移使用嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734110438",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fab46613-cd7e-5fcd-a2ee-3596fc236308",
      "source_id": "3734110438",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "帳號合併與浪花轉移",
      "brief_summary": "目前不支援此功能",
      "labels": [
        "帳號管理",
        "功能限制",
        "積分-/-兌換問題"
      ],
      "body_chars": 190
    },
    {
      "id": "kb_face9490d76040288ae212065039bb90",
      "label": "活動中抽到的獎勵可以轉送給主播嗎？",
      "file_type": "document",
      "source_file": "article_2666_face9490d760.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3454664713",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "face9490-d760-4028-8ae2-12065039bb90",
      "source_id": "3454664713",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "勳章兌換查看",
      "brief_summary": "填寫資料兌換設定",
      "labels": [],
      "body_chars": 29
    },
    {
      "id": "kb_fae2590b7d445515a58a272e108fab37",
      "label": "為什麼後續的兩筆續費紀錄目前皆為 0 元？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3730772235/0",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fae2590b-7d44-5515-a58a-272e108fab37",
      "source_id": "3730772235",
      "version": 10.0,
      "question_type": "儲值",
      "sub_type": "Google Play訂閱問題",
      "brief_summary": "已回報相關單位",
      "labels": [
        "用戶建議",
        "建議處理",
        "功能優化",
        "其他",
        "收益-/-鑽石問題",
        "活動-/-任務問題",
        "儲值-/-支付問題"
      ],
      "body_chars": 346
    },
    {
      "id": "kb_faf194d5c4bd575aa075fdad7e9d45e5",
      "label": "封鎖功能是否能做到完全隱藏被封鎖者的資訊？",
      "file_type": "document",
      "source_file": "article_2668_faf194d5c4bd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731461017",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "faf194d5-c4bd-575a-a075-fdad7e9d45e5",
      "source_id": "3731461017",
      "version": 2.0,
      "question_type": "直播",
      "sub_type": "封鎖功能優化",
      "brief_summary": "封鎖功能優化建議",
      "labels": [
        "產品功能",
        "功能建議",
        "封鎖功能"
      ],
      "body_chars": 410
    },
    {
      "id": "kb_fafb7223efe15e20ab6f430c07c6c03d",
      "label": "「男神SHOW」活動直播的確切開播時間為何？",
      "file_type": "document",
      "source_file": "article_2669_fafb7223efe1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677552817/SHOW",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fafb7223-efe1-5e20-ab6f-430c07c6c03d",
      "source_id": "3677552817",
      "version": 13.0,
      "question_type": "活動",
      "sub_type": "男女神活動",
      "brief_summary": "觀看時間未達標或主播",
      "labels": [
        "活動任務問題",
        "觀看時長",
        "任務進度",
        "觀看計時異常",
        "任務未完成",
        "白名單限制",
        "活動-/-任務問題"
      ],
      "body_chars": 573
    },
    {
      "id": "kb_fb21dae5eddd58a785907989c1dfc165",
      "label": "遇到服務態度不佳或系統規則引發不滿該怎麼處理？",
      "file_type": "document",
      "source_file": "article_2670_fb21dae5eddd.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736536880",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fb21dae5-eddd-58a7-8590-7989c1dfc165",
      "source_id": "3736536880",
      "version": 8.0,
      "question_type": "支援",
      "sub_type": "帳號與客訴處理",
      "brief_summary": "服務不滿處理機制",
      "labels": [
        "用戶建議",
        "意見反映",
        "客服-/-服務諮詢"
      ],
      "body_chars": 264
    },
    {
      "id": "kb_fb6fdc67201442628f7fb57a8c5f2abe",
      "label": "回傳線下活動出席與收件資訊後的後續流程為何？",
      "file_type": "document",
      "source_file": "article_2671_fb6fdc672014.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737094030",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fb6fdc67-2014-4262-8f7f-b57a8c5f2abe",
      "source_id": "3737094030",
      "version": 1.0,
      "question_type": "其他",
      "sub_type": "進度查詢",
      "brief_summary": "積分兌換進度查詢",
      "labels": [],
      "body_chars": 73
    },
    {
      "id": "kb_fb84df7e528654c2bd2f554c4b876bbf",
      "label": "11月新生代爭霸戰",
      "file_type": "document",
      "source_file": "article_2672_fb84df7e5286.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676667924/11",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fb84df7e-5286-54c2-bd2f-554c4b876bbf",
      "source_id": "3676667924",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "貴族選票",
      "brief_summary": "每日選票清零需及時使",
      "labels": [],
      "body_chars": 1336
    },
    {
      "id": "kb_fba70e29b2465a23a0d732fa786011fa",
      "label": "贈送積分禮物後需要多久才會寄送完成？",
      "file_type": "document",
      "source_file": "article_2673_fba70e29b246.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732346048",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fba70e29-b246-5a23-a0d7-32fa786011fa",
      "source_id": "3732346048",
      "version": 6.0,
      "question_type": "禮物",
      "sub_type": "贈送審核進度",
      "brief_summary": "近效贈送審核進度查詢",
      "labels": [
        "積分兌換",
        "送出時間",
        "獎勵-/-禮物問題"
      ],
      "body_chars": 176
    },
    {
      "id": "kb_fba9017463b45dc5815c6db95b06699b",
      "label": "修改帳號暱稱需要審核嗎？",
      "file_type": "document",
      "source_file": "article_2674_fba9017463b4.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736175938",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fba90174-63b4-5dc5-815c-6db95b06699b",
      "source_id": "3736175938",
      "version": 6.0,
      "question_type": "支援",
      "sub_type": "暱稱管理",
      "brief_summary": "多帳號暱稱修改與異常",
      "labels": [
        "帳號問題",
        "綁定設定"
      ],
      "body_chars": 213
    },
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      "id": "kb_fbdbfe0a9cc257ee98038cdf36b26443",
      "label": "玩家反應問題後一直未收到處理消息與解決方法該如何處理？",
      "file_type": "document",
      "source_file": "article_2675_fbdbfe0a9cc2.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677093924",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fbdbfe0a-9cc2-57ee-9803-8cdf36b26443",
      "source_id": "3677093924",
      "version": 16.0,
      "question_type": "支援",
      "sub_type": "專屬客服資格",
      "brief_summary": "每月統計通知",
      "labels": [
        "服務資格",
        "會員權益",
        "特殊服務",
        "客服-/-服務諮詢"
      ],
      "body_chars": 607
    },
    {
      "id": "kb_fbee06b5df995ba3a728d74f5c31e9b3",
      "label": "如何查詢與登記藝知活動的ID和客製文字？",
      "file_type": "document",
      "source_file": "article_2676_fbee06b5df99.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676635216/ID",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fbee06b5-df99-5ba3-a728-d74f5c31e9b3",
      "source_id": "3676635216",
      "version": 17.0,
      "question_type": "活動",
      "sub_type": "藝知活動登記",
      "brief_summary": "藝知活動ID客製文字",
      "labels": [
        "直播異常",
        "客服流程",
        "違規審核",
        "獎勵-/-禮物問題",
        "客服-/-服務諮詢",
        "活動-/-任務問題"
      ],
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    {
      "id": "kb_fbf846dae2905674a1ce62f7b2b05429",
      "label": "鑽石，回顧頁面會顯示什麼？",
      "file_type": "document",
      "source_file": "article_2677_fbf846dae290.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
      "body_chars": 1176
    },
    {
      "id": "kb_fbf9cce336f1563784f990420106f12f",
      "label": "粉絲購買七夕花束但未收到表單該怎麼辦？",
      "file_type": "document",
      "source_file": "article_2678_fbf9cce336f1.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3736437376",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fbf9cce3-36f1-5637-84f9-90420106f12f",
      "source_id": "3736437376",
      "version": 9.0,
      "question_type": "支援",
      "sub_type": "七夕卡片",
      "brief_summary": "七夕花束表單未收到處",
      "labels": [
        "寄送狀態",
        "禮物寄送",
        "活動-/-任務問題",
        "儲值-/-支付問題",
        "客服-/-服務諮詢"
      ],
      "body_chars": 264
    },
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      "id": "kb_fc13f9d5435a57b1b25d1cfda27fd766",
      "label": "年度回顧是否支援多語系？",
      "file_type": "document",
      "source_file": "article_2679_fc13f9d5435a.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
      "body_chars": 1175
    },
    {
      "id": "kb_fc20a4d85cca51cea3040cd230911151",
      "label": "用戶需要達到什麼條件才能查看完整的年度回顧內容？",
      "file_type": "document",
      "source_file": "article_2680_fc20a4d85cca.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3801088260/LIVE+2025",
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      "source_id": "3801088260",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "年度回顧",
      "brief_summary": "未達門檻回顧顯示內容",
      "labels": [],
      "body_chars": 1187
    },
    {
      "id": "kb_fc3a62993dfa5d02a56f04fa4a258fb7",
      "label": "儲值轉移後，每日任務或活動相關儲值任務會計算嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731459847",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fc3a6299-3dfa-5d02-a56f-04fa4a258fb7",
      "source_id": "3731459847",
      "version": 3.0,
      "question_type": "儲值",
      "sub_type": "儲值方式",
      "brief_summary": "轉移後任務不計算",
      "labels": [
        "儲值問題",
        "任務進度"
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      "body_chars": 194
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    {
      "id": "kb_fc581628dc9c5363bf600b770935c4af",
      "label": "什麼是家族成員等級成長體系？",
      "file_type": "document",
      "source_file": "article_2682_fc581628dc9c.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055288439",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fc581628-dc9c-5363-bf60-0b770935c4af",
      "source_id": "3055288439",
      "version": 4.0,
      "question_type": "會員",
      "sub_type": "家族成員等級",
      "brief_summary": "每月達成任一升級條件",
      "labels": [
        "各項操作功能說明"
      ],
      "body_chars": 276
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      "label": "麻將拉霸遊戲是否可以增加100與1000浪花之間的浪花數選擇？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677094013/100+1000",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fc6b03ac-0d16-5462-9102-612a7559d41d",
      "source_id": "3677094013",
      "version": 10.0,
      "question_type": "其他",
      "sub_type": "麻將拉霸機相關獎勵",
      "brief_summary": "儲值紀錄查詢",
      "labels": [
        "補償查詢",
        "獎勵發放",
        "遊戲錢包",
        "其他"
      ],
      "body_chars": 192
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      "id": "kb_fc82bb602f904003a16dc84dff590393",
      "label": "萌新養成獲得的熱門推薦卡在背包道具中找不到該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733786620",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fc82bb60-2f90-4003-a16d-c84dff590393",
      "source_id": "3733786620",
      "version": 1.0,
      "question_type": "禮物",
      "sub_type": "愛的告白信道具",
      "brief_summary": "告白信使用教學",
      "labels": [],
      "body_chars": 206
    },
    {
      "id": "kb_fc999e81d3185337b44a377a09059d7f",
      "label": "為什麼大陸主播說送動態禮物沒有收益？",
      "file_type": "document",
      "source_file": "article_2685_fc999e81d318.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3738502173",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fc999e81-d318-5337-b44a-377a09059d7f",
      "source_id": "3738502173",
      "version": 6.0,
      "question_type": "其他",
      "sub_type": "送禮收益機制",
      "brief_summary": "收益積分等同禮物價值",
      "labels": [
        "禮物贈送",
        "收益計算",
        "積分活動"
      ],
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      "label": "618 年中狂歡檔活動時間是什麼時候？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/4218486809",
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      "source_id": "4218486809",
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      "sub_type": "618狂歡慶典",
      "brief_summary": "618活動時間",
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    },
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      "id": "kb_fcca23653cff5cd889517025e1242f07",
      "label": "平台是否提供無主播的直播間，讓玩家可以不需互動直接玩遊戲？",
      "file_type": "document",
      "source_file": "article_2687_fcca23653cff.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092322",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737092322",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "直播小遊戲",
      "brief_summary": "小遊戲數量過多評估優",
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        "功能建議"
      ],
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      "label": "為什麼主播家族成員已超過10人新浪任務仍顯示未完成？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737092337/10",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737092337",
      "version": 14.0,
      "question_type": "活動",
      "sub_type": "活動任務補救",
      "brief_summary": "浪花任務補交說明",
      "labels": [
        "任務查詢",
        "任務進度",
        "主播組別",
        "推薦位顯示",
        "活動-/-任務問題"
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      "id": "kb_fccfc352c69157cab6c132a116fa82c1",
      "label": "若要解綁的手機門號非本人持有且曾有被冒用紀錄該如何處理？",
      "file_type": "document",
      "source_file": "article_2689_fccfc352c691.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3733787387",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fccfc352-c691-57ca-b6c1-32a116fa82c1",
      "source_id": "3733787387",
      "version": 30.0,
      "question_type": "帳號",
      "sub_type": "更改登入方式",
      "brief_summary": "更換登入方式申請流程",
      "labels": [
        "帳號綁定",
        "手機驗證",
        "產品功能",
        "帳號-/-登入問題",
        "其他",
        "帳號"
      ],
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      "id": "kb_fcd991ae07a05c559f7ff1a40394eba0",
      "label": "跨日開播是否算作當日的有效開播天數？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676110947",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676110947",
      "version": 15.0,
      "question_type": "直播",
      "sub_type": "觀看時數任務",
      "brief_summary": "多裝置登入導致計時異",
      "labels": [
        "觀看時長異常",
        "任務進度問題",
        "app功能異常",
        "觀看異常",
        "任務計時",
        "活動任務",
        "直播-/-主播功能"
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    },
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      "id": "kb_fd1d459ca27159f795f684fd77095ad4",
      "label": "為什麼我的浪帳號無法登入？",
      "file_type": "document",
      "source_file": "article_2691_fd1d459ca271.md",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676799028",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fd1d459c-a271-59f7-95f6-84fd77095ad4",
      "source_id": "3676799028",
      "version": 11.0,
      "question_type": "帳號",
      "sub_type": "帳號登入問題",
      "brief_summary": "重新安裝Facebo",
      "labels": [
        "登入失敗",
        "帳號連動",
        "帳號-/-登入問題"
      ],
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      "id": "kb_fd20fb8237775c15b0c9cd1f6ce1cac3",
      "label": "贈送禮物或儲值後會收到收據嗎？",
      "file_type": "document",
      "source_file": "article_2692_fd20fb823777.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3731555405",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3731555405",
      "version": 7.0,
      "question_type": "儲值",
      "sub_type": "活動參與方式",
      "brief_summary": "提供ID與儲值資訊客",
      "labels": [
        "儲值獎勵",
        "禮物領取",
        "活動問題"
      ],
      "body_chars": 695
    },
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      "id": "kb_fdb3098e52c351959c711fbbddcbff27",
      "label": "積分兌換生日跑馬燈的兌換時間與顯示設定？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3732344706",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fdb3098e-52c3-5195-9c71-1fbbddcbff27",
      "source_id": "3732344706",
      "version": 2.0,
      "question_type": "活動",
      "sub_type": "跑馬燈功能",
      "brief_summary": "跑馬燈兌換時效說明",
      "labels": [
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        "生日跑馬燈",
        "功能設定",
        "顯示時間"
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      "label": "送禮物給主播後看不到禮物特效該如何處理？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737257990",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3737257990",
      "version": 33.0,
      "question_type": "禮物",
      "sub_type": "購買花束",
      "brief_summary": "實體花束未收到處理",
      "labels": [
        "中獎發票",
        "獎品寄送",
        "收件資訊",
        "儲值-/-支付問題",
        "客服-/-服務諮詢",
        "獎勵-/-禮物問題"
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    {
      "id": "kb_fdd0544d2dd7582a849420d3e46875f5",
      "label": "鑽石收益提領的條件？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3057287221",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3057287221",
      "version": 2.0,
      "question_type": "其他",
      "sub_type": "收益提領問題",
      "brief_summary": "滿七萬二鑽石可申請",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676668070",
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      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fddaf863-d6b4-5af7-b55e-a15be672bf96",
      "source_id": "3676668070",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "福利兌換",
      "brief_summary": "官方網站或App活動",
      "labels": [
        "活動查詢",
        "禮物優惠",
        "促銷資訊"
      ],
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    {
      "id": "kb_fddcf0abb37c465f8e1af8fae4030470",
      "label": "白色情人節轉盤活動的抽獎期限為何？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3983638579",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3983638579",
      "version": 1.0,
      "question_type": "活動",
      "sub_type": "轉盤活動",
      "brief_summary": "白色情人節轉盤抽獎期",
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      "id": "kb_fdec0da086184be0afea95d12b100f82",
      "label": "取消自動續費後中途獲贈的會員時長會直接銜接嗎？",
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    {
      "id": "kb_fdfe2ce3c3d74b21862d14bf8412020c",
      "label": "年度盛典的舉辦時間為何？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3811147787",
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      "question_type": "活動",
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      "brief_summary": "年度盛典席位轉讓入場",
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    {
      "id": "kb_fe09fa2405b05911b8cb4578e8167711",
      "label": "南珉貞主播的捷運海報位於哪裡？",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3055026596",
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      "sub_type": "南珉貞捷運海報",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749284",
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      "sub_type": "USDT儲值",
      "brief_summary": "USDT儲值說明",
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      "id": "kb_fe25b1f4ee9e5b8994710312cf014f98",
      "label": "浪LIVE的聲播功能有開播時數的限制嗎？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3363110923/LIVE",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3363110923",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "星光大道直播",
      "brief_summary": "聲音聊天室異常排查",
      "labels": [
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        "直播-/-主播功能"
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      "id": "kb_fe4c8a68413f55c597b32ddf23963d63",
      "label": "男神show活動有特製禮物嗎？",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3676569735/show",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3676569735",
      "version": 15.0,
      "question_type": "活動",
      "sub_type": "男神show活動",
      "brief_summary": "男神秀活動禮物查詢",
      "labels": [
        "禮物查看",
        "直播功能",
        "介面操作",
        "活動-/-任務問題"
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      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3675553907",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
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      "contributor": "test Weaviate 2,719 snapshot",
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      "source_id": "3675553907",
      "version": 5.0,
      "question_type": "活動",
      "sub_type": "吉祥物",
      "brief_summary": "查詢貴族資格與每月儲",
      "labels": [
        "會員等級",
        "資格查詢",
        "資格維持",
        "儲值問題"
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      "id": "kb_fe961a8b94475884a74722516569fa38",
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      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3677290923",
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      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fe961a8b-9447-5884-a747-22516569fa38",
      "source_id": "3677290923",
      "version": 5.0,
      "question_type": "其他",
      "sub_type": "主動關懷",
      "brief_summary": "了解使用體驗與滿意度",
      "labels": [
        "主動關懷",
        "用戶滿意度",
        "服務優化"
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      "id": "kb_fee83b69a0d55212a2e2890905741eab",
      "label": "在「VIP抽獎樂」抽中儲值積分後該如何兌換？",
      "file_type": "document",
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      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3737749409/VIP",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fee83b69-a0d5-5212-a2e2-890905741eab",
      "source_id": "3737749409",
      "version": 17.0,
      "question_type": "禮物",
      "sub_type": "鑽石勳章",
      "brief_summary": "鑽石勳章處理方式",
      "labels": [
        "積分問題",
        "活動獎勵",
        "獎勵發送",
        "活動-/-任務問題",
        "積分-/-兌換問題",
        "其他"
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      "id": "kb_fef7a36260605548919aa91956d081ac",
      "label": "如何在大陸地區下載妞妞App？",
      "file_type": "document",
      "source_file": "article_2707_fef7a3626060.md",
      "source_location": null,
      "source_url": "https://lang.atlassian.net/wiki/spaces/ACS/pages/3734176979/App",
      "captured_at": "2026-09-19T11:55:58.088000+00:00",
      "author": "LangLive KB",
      "contributor": "test Weaviate 2,719 snapshot",
      "uuid": "fef7a362-6060-5548-919a-a91956d081ac",
      "source_id": "3734176979",
      "version": 3.0,
      "question_type": "其他",
      "sub_type": "",
      "brief_summary": "妞字含義不明",
      "labels": [
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      "brief_summary": "活動結束後聯繫客服",
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